Staffing ……. ….… Capability

Agenda• About Kelly Services

• Kelly India

• Kelly Brands & Services

• Service Delivery Process

• Recruitment Capability

• Industry Experience

• Outsourced Functions

• Kelly Advantage

• Proposal – Commercials & Invoicing Cycle

• Key Differentiators

About Kelly Services Inc.

Kelly Services - Fortune 500 Global Staffing Company

• 60 years experience in providing HR Solutions• 2007 sales of $5.7 billion.• 4th largest in the world• Strong balance sheet with no long-term debt

Worldwide Company-owned offices

• Over 2,600 locations in 38 countries • Traditional contracting, professional staffing and outsourcing &

consultancy services• Consistent quality service and processes – ISO 9002 certified• Significant investments in communication, front and back

office systems, and web-based technology

Kelly India• 100% subsidiary of Kelly Services Inc, headquartered in New Delhi.

• Offices in Ahmedabad, Bangalore, Chennai, Chandigarh, Kolkata, Hyderabad, Mumbai, New Delhi and Pune

• Servicing a wide gamut of industries

• Team of 300 well trained consultants with relevant staffing expertise. Dedicated consultants per industry / sector

• Fully computerized systems for database management, payroll, training modules and recruiting

• Currently working with 250 clients having more than 10,000 Temps.

Our Staffing Brands & Services

Kelly Services operates 3 brand names

Outsourcing & Consulting

Group

• Contract StaffingContract Staffing• Permanent PlacementPermanent Placement

• Executive Executive

SearchSearch • RPORPO• Vendor Vendor Managed Managed ServicesServices• Managed Managed ServicesServices

•Permanent IT RecruitmentPermanent IT Recruitment•Contract IT RecruitmentContract IT Recruitment

•Outsourcing (Incl. Payroll)Outsourcing (Incl. Payroll)

Service Delivery Process

  

SOP3 Overview Sourcing Assessment Order Taking Placement Monitoring Service DisruptionNo. 1

SOURCING

Finding the right candidates at

the right time

No. 2CANDIDATEASSESSME

NT

Determine if your candidates are right

for the job

No. 3ORDER TAKING

Getting the order right the first

timec

No. 6 SERVICE

DISRUPTION/FALL-OFF

Living up to our service guarantee

to the Client

No. 5MONITORING

Ensuring candidates’ welfare and

conformance are in place

No. 4PLACEMEN

TASSIGNING & HIRING

Identify, present and process

candidates to the customer for the job opportunitym

Recruitment Capability

Profiles : Office Services, HR, Admin, Facilities, Technical, Engineers, Hardware support, Customer Support, Sales, MIS, Data Entry, Finance, etc

Scope of Work : Sourcing, Hiring, induction, payroll, administration, employee care, transition management, exit formalities.

Industry ExperienceGE Money BNP Paribas

Nokia India Canara Robeco

Johnson & Johnson Glaxo Smithkline

Benetton India Benetton India

DOW Chemicals ING Investments

HSBC Lehman Brothers

HDFC M.F Morgan Stanley

Voltas Society Generale

Standard Chattered Bank BlueSstar India

Outsourced Functions• Sales

• Shared & Office services

• Support – Administration & Customer Interface

• Backend support- Data entry, Coordinators

• Information Technology

• Technical

Kelly Advantage

• Structured Induction• Salary Payment – Timely and Error free• Accurate and timely Payroll services• Mode of payment

– Bank Transfer– Cheque / DD’s

• Electronic Pay slips• Statutory Compliance• Insurance Cover

– Medical– Personal Accident

• Single Point of contact for queries

Invoicing CyclePayroll Cycle – 21st – 20th

Attendance inputs – 21st

Invoice submission – 25th

Payment of Invoice – 30th

Salary payout – 1st

Key Differentiators

• Pan India Presence

• Employee Care & management

• Timely Salary Release & Error Free Payroll

• 100% Statutory Compliances

• Motivation / Retention Initiatives

Candidate Care • On-site HR support to deputed staff and address issues, if any

• Phone contact is maintained with all employees

• Monthly / Quarterly forums to discuss work related issues and address any grievances. Report the same to the Client.

• Birthday cards and social festival cards are sent to all employees

• Customized training programs

• Career counseling sessions

• Free skills upgrade training tools

• Movie nights

Thank You