TEMENOS T24 BANKING - Lera Tech...PORTFOLIO OF SERVICES –TEMENOS T24TM BANKING Lera offers a...

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CAPABILITY DOCUMENT TEMENOS T24 TM BANKING Banking Solutions Enterprise Solutions Off shore Services

Transcript of TEMENOS T24 BANKING - Lera Tech...PORTFOLIO OF SERVICES –TEMENOS T24TM BANKING Lera offers a...

  • CAPABILITY DOCUMENTTEMENOS T24TM BANKINGBanking Solutions Enterprise Solutions Off shore Services

  • BUSINESS SCENARIO - BANKING

    Banking is getting more dynamic than ever before.

    Customers need a larger variety of products and offerings

    and as a result, banks have to be continuously enhancing

    their IT systems aggressively to address these opportunities

    swiftly. Banks need to be able to scale up their IT systems

    extremely fast to the changing business scenario. A

    technology implementation partner who can understand

    the business

    needs and map them into business applications - using

    traceable processes and methodologies can help banks a

    long way towards achieving this goal.

  • PORTFOLIO OF SERVICES –TEMENOS T24TM BANKING

    Lera offers a portfolio of services to its clients in the T24 Banking arena as detailed out in thefollowing table:

    A few of the services are further in more detail.

    Line of Business (LoB) Market Need Services Offered

    Custom Software Development(CSD) projects

    Offshore Development Centers(ODC)

    Banks have unique requirements, which need to be automated. CSD has substantial risks, which act as a demotivation for clients.

    Lera's project management approach is aimed at lowering the risks involved with CSD and increasing the involvement of stake-holders and endusers. This translates into increased confidence levels at the clientend.

    Banks need to augment and launch products, which are high on quality and at the same time manage time-to market and cost-to-market.

    Lera's ODC for T24 - Banking is targeted at specifically for banks. Lera's presence in Hyderabad, India allows banks to access the world's largest source of highly skilled manpower at significantly low costs.

    Professional Services- Consulting- Training

    Banks require help in severalkinds during IT implementations.

    Lera helps banks through the various phases by making its team of banking consultants available to them.

  • CONSULTING SERVICES

    During implementations and deployments, banks face a variety of constraints that act as impediments and need help. Banks also face internal resource constraints, which createhurdles to speedy implementations.Lera offers a range of professional services, which complement client offerings, and in turnhelps them present end-to-end solutions. Lera's quick footed resourcing function andnetworking capabilities help clients scale up quickly and effectively to meet the need of thehour. Our consultant's area of expertise embrace the entire spectrum of T24 modules - be itcore banking, retail banking, wholesale banking or corporate banking.

    Some of the key role definitions we adhere to are as mentioned:

    Project Manager • Manage a T24 project• Prior experience of implementation & production• Business & Technical know-how• People Management Skills

    Application Architect • Technical and Business knowledge for T24• LTA - Architecting skills for new modules in T24

    Programmer • Capable of converting given technical specs in to software code

    ApplicationConsultant

    • Good functional knowledge & brief technical knowledge• Can write Test Scripts, User manuals, handle User Training,• Create Functional specs and a bit of coding

    Senior BusinessAnalyst/BusinessAnalyst

    • Banking Domain Knowledge• Good functional knowledge• Can create functional specs, handle User Trainings

    Senior TechnicalAnalyst /TechnicalAnalyst

    • Bridge Functional & Technical Team• Can create Technical Specs• Can build modules & Manage Technical Team• Assist both technical analysts and programmers

  • IMPLEMENTATION SERVICES

    Lera's process-oriented approach helped evolve the existing implementation processes and methodologies that are advantageous to our clients during crucial stages of implementation. Our flexible yet methodical approach facilitates seamless acceleration of implementation.

    We offer professional services spread across different phases of implementation as shown below:

    Our Implementation Methodology benefits include:• Controlled project schedules - solutions delivered on time• A high degree of project visibility and documentation• A system and business process architecture and platform that will support future improvement initiatives• A basis to identify, manage and control the risks to success

    Pre Implementation

    • Planning • Core team formation • Business process scope • Technical integration points • Data conversation details• Estimate • Detailed timeline • Work plan • Implementation cost

    During Implementation

    • Core system parameterization• Application parameterization• New Products development• Interface development• Data Conversion & Reconciliation

    Post Implementation

    • Handholding• Measure objectives• Analyze results• Fine tune / Modify• Audit• Support• Upgrades• Security review & enhancement

  • PRODUCTION SUPPORTAND SYSTEM INTEGRATION

    Production Support is to bridge the process and procedural gaps between applicationsdevelopment, technical support, and operational areas for application implementationcontrol and support services. We have taken up consulting, customization, and system integration work in specific.

    Production Support provides the following (and not limited to) for identified production and test environments. Application implementation support, problem and change management, analysis for performance improvements in procedure or application processing flow,automated scheduling, online report viewing and report distribution, and statistical trends.

    We understand the criticality of the production environment in high stakes finance industry. Lera provides its clients 24x7 uninterrupted production-support be it in person, phone, mailor any other means

    Incident Lifecycle Management: Identifying, repairing and tracking incidents that interrupt the normal functioning of the systems and disrupt the business.

    Application Monitoring: Ensuring your applications are consistently up and running and guaranteeing that business critical processes are not affected by application downtimes and outages. We create comprehensive monitoring and management services to proactively monitor application availability, performance, response time, exceptions, faults and failures using a variety of custom built and third partymonitoring tools.

    Preventive Maintenance: Carrying out services for the upkeep of applications to reduce the occurrence of problems and issues. Based on system performance, past system behavior and our experience, we schedule routine ready-for-business checks to release patches as needed.

    Corrective Maintenance: Minimizing the impact on the end users and the business, Lera provides corrective maintenance services which comprise resolution to incidental issues and errors

    Change Management: Studying the impact of changes, analyzing the risk, estimating the effort and cost, and assessing the resource requirements. We use third party and custom built tools for managing and controlling change and follow best practices to support regulatory requirements.

  • PERFORMANCE FINE-TUNING

    Any organization, especially a financial institution, needs a software application that is reliable and robust. This is the very reason to initiate a performance management check. This helps an organization to check and keep the software environment healthy. This way theexpected output would not be compromised in terms of quality and quantity.

    It is crucial to understand as to why, when, how a performance testing and fine-tuning needsto be performed. Lera helps clients to address the same and our performance investigationoffers other benefits, including:

    • Specialist knowledge, experience and understanding of performance issues• A vital independent second opinion• Identification of metrics for measuring system attributes, e.g. to determine when a system is nearing the limits of its processing/memory capacity

    Lera can assist you to

    • Enable complete visibility into application performance bottlenecks that stand in the way of intended business outcomes• Lower the cost of distributed load testing by providing a standard solution• Provide a platform for running a performance testing CoE• Provide project-level visibility and a collaborative working environment to all members of the application team

    Phase Scope Skill Sets

    Strategy and Planning

    Test Development

    Defining the performance test objectives and how they will be measured and tested

    • Industry/user expectations• Software architectures• Performance test design

    Developing test scripts which simulate your user’s behavior

    • Software architectures• Software development• Performance testing

    Test Execution Executing your test scripts to simulate user load, interpreting you results and tuning yourimplementation

    • Performance test tools• System administration• Performance tuning

  • DATA MIGRATION

    BUSINESS ANALYSIS

    Lera undertakes a comprehensive review of existing data, studying the many challenges involved in reconciling the old and new systems. Once the studies are complete, we deliver a Data Conversion and Reconciliation Strategy Report that describes the data migration approach (manual vs. automated, for instance), the automated data conversion and reconciliation routines required, and the reconciliation approach to be used.Our technical consultants have the requisite experience to conduct this task with the vendor tools provided and where necessary they create customized data migration tools.

    LERA has capabilities to perform Business Analysis for Temenos Core Banking that entail – Requirement gathering techniques, Requirements management for development, Identifying business needs and determining solutions, Support and testing projects across Banks. Solutions often include a softwaresystems development component, but may also consist of process improvement, organizational change or strategic planning and policy development.

    DATA VALIDATION AND RECONCILIATION:

    LERA provides a comprehensive data validation and reconciliation, through full Extraction, Transformation, Loading and Reconciliation of information for your Temenos T24™ implementation or upgrade. As part of Data Reconciliation exercise, we work closely with the Data Migration Team to assist in the testing, validation and reconciliation of data converted to a new financial system (Temenos T24) including impacts to Data Warehouse, Business Intelligence systems and various other systems.

    LOCAL DEVELOPMENTS

    Local development has been core strength area for LERA. We offer quality, scalable and resilient solutions with experienced business and technical resources. We have in-depth knowledge and experience on customization of Temenos T24™ for Banks requirements and needs. We have expertise in Design, development or re-engineering of local developments for upgrade / new implementation and Configuration, setup and development of local developments for T24™ Desktop and T24 Browser.

  • DATA ARCHIVING

    REPORT DEVELOPMENT

    LERA with its deep understanding of T24 data structures and technology stack components provides service as well as a structured solution that delivers cost-effective Archiving for management of data growth, improved application performance, lowered risk and maintenance costs and an overall improved user experience as well as enabling compliance with regulatory requirements.

    Lera's reporting services assists banks in building reports from scratch or enhancing existing MIS reports. Our deep understanding of the reporting structure and extraction mechanism gives us the edge of delivering the required in less time. Offshore engagement model of delivering these services gives banks the comfort of spending reasonably less and yet have the desired outcome.

    SYSTEM AUDITS

    Lera offers independent system study to recommend the best approach to be taken to overcome some of the significant challenges being faced currently by the banks. Lera's consultants and project teams also conduct detailed studies, analysis and information on the performance and plans to fine tune and provide first aid accordingly including modification of code to fix various bugs in functionality.

  • OFFSHORE DEVELOPMENT CENTER

    Our capabilities target winning results by understanding our client's technology needsaligned to the identified business objectives. Our differentiator is in providing servicing thusenabling our clients to win. In order to save on our client's resources and time we have set up an offshore developmentfacility where in we replicate our client's environment with their help to do the developmentpart at our premises.

    We can offer our development services using the following models:

  • OFFSHORE DEVELOPMENT MODEL

    HYBRID (ONSITE & OFFSHORE) MODEL

    In this model, Lera's development team works exclusively from our facility in Hyderabad. Theclient only passes on the detailed requirement related to the user’s needs of the application to be built. Our team takes charge of the development, maintaining permanent communication on the advances of the project with the appointed project coordinator from client's side.

    This model is a combination between the offshore and onsite models. The onsite modality is generally used for the most critical parts of the project while the offshore modality is usedduring the routine development phase. Lera prefers their client to choose any of these models as per their requirement keeping in view of our client's short and long-term businessobjectives.

    Our capabilities reflect the right skill sets to execute on an outsourcing or offshore basis. Wecan hold our hand out be it for Application management or a product development.

    With a strong understanding of the financial service industry, we offer vital services that are adecisive factor in a firm's progress. We can deliver flexible and customizable solutions thatalign with business requirement to streamline financial software framework.

    Core teams of financial service specialists operate from our development center in India.They are experienced in handling data security while ensuring that the applications arescalable in order to allow timely upgrades.

  • UNIQUE CLIENT ENGAGEMENT & PROJECT MANAGEMENT METHODOLOGY

    Lera has the experience of mentoring the top management teams of its clients for leveragingthe benefits of IT from a long-term perspective. In most of the cases, Lera has mentored thetop management of the clients and then trained their middle and lower management in theirfirst ever IT projects. Lera believes this long-term focus helps it enormously in creating a strongrelationship and association with stake-holders and end-users at the client end.

    The first technology implementations in organizations worldwide have been characterized byfailures and extremely painful experiences. Today, a failed technology implementation cancompletely bankrupt organizations.

    There is an opportunity to follow a project management methodology, which lowers the riskassociated with technology. Lera has conceptualized and is in the process of perfecting itsunique project management approach-Lera Delivery Model-which is iterative andincremental-thus significantly lowering the risk of delivering technology successfully.

    Lera promotes Unified Methodology for the entire Software Development Lifecycle (SDLC). Inits simplest form, the Unified Process consists of the following workflows:

    • Business Engineering: Understanding the needs of the business.• Requirements: Translating business need into the behaviors of an

    automated system.• Analysis and Design: Translating requirements into software

    architecture.• Implementation: Creating software that fits within the architecture and has the requiredbehaviors.• Test: Ensuring that the required behaviors are correct, and that all

    required behaviorsare present.• Our Software Development Framework features include: ○ Iterative Development ○ Requirements Management ○ Component-Based Architecture ○ Visual Modeling ○ Quality Management ○ Change Control Management

  • OUR DELIVERY APPROACH

    DATA MANAGEMENT SOLUTIONS

    Lera's client-proximity business model organizes our operations, allowing us to be deeplyrooted within our clients' business communities. Lera's global delivery model offers clients thevalue of remote delivery through onshore, near shore and offshore expertise. Together, thesemodels combine to offer clients the local accountability they desire at the value they need.

    Lera’s Data Management Solutions (DMS) has Eficaz and VIVO. It is designed significantly to handle complexities arising in banks Temenos T24™ environment while working on any database. Best Practices in extraction, transformation, loading, reports generation and data archiving are incorporated while building DMS architecture. Today banks are continuously looking for significant value-additions to their data warehouse development.

    EFICAZ

    An Enterprise Data Warehouse (EDW) Solution consolidates data from multiple sources in a Bank that could be used for Reporting, Analytics & Business Planning. Extraction, Transformation and Loading (ETL) of data from the various Banking Applications (Data Sources) including Core Banking System is the key process for the EDW Infrastructure. Enabling the ETL Process with limited resources and minimal impact on System Performance is a key challenge for the IT teams at Banks

    It is a powerful ETL suite for Banks on Temenos T24™ environment which reduces the costs and time invested in the development of programs to perform extraction, transfer and loading of data. Banks using Eficaz have much higher cost benefits and time savings with easy GUI interfaces and features.

  • FEATURES

    • Configurable filter conditions• Normalized/De-Normalized Outputs• Incremental Extractions without any extra Indexes• Parallel Extractions• Automated Process from start to finish• Simple, Highly Intuitive & Configurable Web Based User Interface

    BENEFITS

    • Extract a million records in 6 minutes (approximately)• Highly integrated with Temenos T24TM environment• No Latency - Connects directly with the database• It is 300% faster and efficient compared to traditional extraction tools available in the market• Ensures Data Integrity while normalizing data• Short Implementation (2-4 Weeks) & Knowledge Transfer• Extracts data with jBase, Oracle, MS SQL , db2 .. (Database agnostic)

    ADVANTAGES

    • Enormous savings on time• 98% time reduction in CRC & CRF reporting• Improved COB performance without affecting current processes• Reduced pressure on human resource and operating costs• Helps in making informed and effective decisions quickly• Avoid chaos and perpetuates duplicate, inconsistent data• Nil or less training needed for the users allowing them to concentrate better on their core functions

  • VIVO

    The increasing transaction volumes disseminate and raise new challenges for data archiving in Banks due to limitations in the current available tools. Without new tools and custom local services, data archiving is becoming a daunting task. Lera's data archiving experts are specialists in combining industry best practices, experience, modern approaches and latest technology in bringing desired results and fulfilling archiving needs of banks.

    As your productive T24 database grows, Vivo Data Archiving is the solution your organization needs to manage the size of the T24 database and ensure continued long term, secure access to historical data. Accelerate backup and recovery times, reduce administrative costs, minimize hardware costs and decrease the time it takes to implement T24 upgrades.

  • HOW IT WORKS?

    • Vivo works based on user specified validation criteria• Data selected is validated, processed and archived ensuring that the data structures are intact• The parallel data structures are removed/deleted from production table to make more space for the new records• These data structures can be accessed after archiving using special enquiries developed to report on this data• Helps in reducing the IT overheads and hence increase the system’s performance

    FEATURES

    • Unified Document Archiving Platform• Seamless Access• Security• Minimum performance overhead• Storage Optimized• Reduce IT overheads

    ADVANTAGES

    • Comprehensive data archiving & data retention• Reduced server count and achieved greener IT• Quick response to enquiries• Increase end-user productivity• Transparent access to archived files• Remove the unnecessary data• Automated & continuous process

    BENEFITS

    • Solution for multiple unstructured sources• Reduces storage footprint and costs by up to 60%• Compatible with both MC & MB Implementations• Streamlines backup and recovery times• Improved performance & scalability• In-depth search of ESI across the enterprise• Archive in bulk improving efficiency• Handles Netting & Non-netting entries simultaneously• Flexible Architecture and maintained for all releases of T24

  • CLIENTELE

  • LET'S CONANECT ANDLiftoff to a Digital Tomorrow

    Lera TechnologiesSasi Icon, Q-HUB (1st floor)Beside Madhapur Metro Station,Road Number 36, Jubilee Hills, Hyderabad, Telangana, 500033

    For more information contact:

    +91-9030136503 +91-4027700000

    www.lera.us [email protected]