TellerScanTellerScan®® 4120 Training 4120 Training

For Service Technicians.

This Copyrighted Material Is The Property Of Digital Check Corporation and May Not be Reproduced Without Their Written Permission

Next Screen, Page Down

Press For Instructions About This Program & CD

Introduction Introduction An overview of the operation and servicing of the TS4120

– TS4120 model’s serial numbers start with ‘5’ on the bottom label.

– The older models are 151000-12. Refurbished -12 units are -22P.

– The newer ones from production are 151000-22.

Service information on checking out the scanner functions, running diagnostics and performing parts replacement and adjustments.

Training Videos are available in a folder on this CD.

Please use this information in conjunction with the TS4120 User Guide and the TS4120 Service Manuals, included On This CD.

Next Screen, Page Down

AgendaAgenda Hardware Overview Installing The Scanner With USB Theory Of Scanner Operation Running The Scandemo Programs Running The Maintenance Program Adjustment & Removal Procedures Common Problems & Resolutions Problem Diagnostics & Error Codes Supplies & Cleaning Information Training Summary / Contact Information

Next Screen, Page Down

Hardware OverviewHardware Overview

Section 1 in the TS4120 Service Manualin the Manuals Subdirectory.

Overview

Recommended Tools

Press

Next Screen, Page Down

Press

Theory Of Scanner OperationTheory Of Scanner Operation

Section 3 of the TS4120 Service Manual

Overview- Including overhead images

– TS4120 – PN-151000 (-21 non ink jet, -22 ink jet)

Press

Next Screen, Page Down

Installing The Scanner w/ USBInstalling The Scanner w/ USB Section 2 in the TS 4120 Service Manual

o General Information About the USB Interface and Installation of the driver files.

Press USB Installation Documento Using the Certified USB driver files (these are required for the TS 4120 Family)

Next Screen, Page Down

Running ScanDemo & ScanliteRunning ScanDemo & Scanlite

Demo Instructions V10.X

– Information On Running The Demo Programs which can run all of the TellerScan products– These programs can test every feature on the scanner and help determine if a problem is hardware or application related.– Ball park numbers on expected documents per minute.

Press

Next Screen, Page Down

Running The TS440 Maintenance Running The TS440 Maintenance Program – Program –

(Used for all TS4120 models)(Used for all TS4120 models)

Press Program Instructions

Instructions For:– Calibration Of The Scanheads– Calibration of the Double Feed – Creating A Configuration File

Next Screen, Page Down

Adjustment & Removal ProceduresAdjustment & Removal Procedures

Hardware Adjustments – Review section 4 in the

TS4120 Service Manual for the specific component

Parts removal and Replacement– Review section 6 in the TS4120 Service Manual for the specific component– Always remove power to the unit before removals

Press

Next Screen, Page Down

Common Problems & ResolutionsCommon Problems & Resolutions

Press Current Listing

– Installation Problems– Document Feeding Errors– Image Quality– MICR Errors– Ink Jet Testing

Next Screen, Page Down

Problem Diagnostics & Error CodesProblem Diagnostics & Error Codes Scanner Diagnostics

– LED issues– Special symptoms– Using Special demo code to check sensors– USB issues

– Model & Serial Number issues– Identifying API & Firmware Code Levels

– Built-In Diagnostics

Common Error Codes – See the Manuals folder for API Error code document

Press

Next Screen, Page Down

Supplies & Cleaning InformationSupplies & Cleaning Information Ink Jet Cartridge (HP C6602A)

– Maximum yield of 5 to 7 million characters Full Service Manual & parts Locator Program

*Cartridge & Manuals are available From DCT (909-945-5106) --------------------------------------------------------------------------

Cleaning Card Box (DCT # IS0028, Includes 25 Cards) Cleaning Kit – (DCT # 130007-03, Includes box ox 25 cleaning cards &

6 swabs)*Cleaning supplies are available From Digital Check (847-446-2285), Web based - http://shopping.netsuite.com/digitalcheckFax: 847-441-5507 or orders@digitalcheck.com

----------------------------------------------------------------------------------------------------------------------------------

Cleaning Information – Section 5 In the TS4120 Service Manual– Manuals Folder, Users Guide – On Service CD– Digital Check Web Site – Service & Support, Downloads

Press

Next Screen, Page Down

Training Summary / Contact InfoTraining Summary / Contact Info

Next Screen, Page Down

Hands-On Training Classes Are Available – Contact Digital Check Corporation in Illinois 466 Central Ave – Suite 31 Northfield, Illinois 60093

Phone: 847-446-2285 Fax: 847-441-5507

For additional Technical Information– Contact Digital Check Corp. (847-446-2285)– Send Email Questions To ac@digitalcheck.com – Visit Our Web Site www.digitalcheck.com

– For Parts Information, Contact the plant, DCT, at (909) 945-5106 (ask for Luis Padilla)