communication • software • it infrastructure • interactive education & telepresence

The Company: Communication Progress Shpk, founded in 1998, privately held from albanian ownership, brings fifteen years of experience in the field of Information and Technology CommunicationsPositioned as regional provider in horizontally and vertically integrated technology solutions, we aim at consistently enabling the region’s access to the most advanced technologies, through persistence for quality and support for innovation. Our Goal is to give the best possible service, at an affordable price, to produce the highest profit possible for your assets. Currently, the company employs more than 25 people and has adopted an effective and viable management organizational approach. Our people and the rich portfolio of services and competencies give us the ability to provide turnkey solutions to businesses and organizations of any type and size.

Consulting and Implementation Service Areas: 1. Communication 2. IT Infrastructure 3. Interactive Education and Telepresence 4. Software

Competences: Communication Progress has long-term partnerships with local, regional and global leaders which fully support the company to conceive and actually build all-embracing technology solutions.

Service Areas Portfolios, References and Competencies follow…

Content• Communication page 4 • IT Infrastructure page 8 • Interactive Education & Telepresence page 12 • Software page 16 • Partners page 22 • Location page 23

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COMMUNICATIONWhat Communication Progress does is traditional, modern, simple and intell igent!

•Engineering design, installation, implementation and commissioning •Site survey and project needs articulation•Technological customization of solutions •Site management•CPE installation and support for end users•Technological and business case analysis and needs assessment •Development of Network Services and Definitions according to customer needs•Strategic projects & studies •Business modeling •Consulting of planning, purchasing, products and services

Our services in Voice, Data and Video communication technologies include: •Network performance metrics and analysis, QoS and GoS Analysis•Suite of technical solutions•First and Second Line Business Customer Support, Advanced support service, onsite & emergency support, remote management service•Project management•Interoperability testing•Technical due diligence•Normal and Extended Warranty services•Monitoring of network components performance•Professional on-site and telepresence training •Documentation management

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Enterprises•Access – Wireline, managed & unmanaged, L2/L3 Switch, Access Router, Ethernet, Fiber, Fiber Channel, Infiniband, Virtual switch•Wireless – dependent, independent Access Point, Bridge, PTP, a/b/g/n•Network security – Network, Web, Application & Database Firewall, IMS, content filtering, USB & OTP Token•Optics transport – End to End connectivity•Network Management – NMS, analysis and monitoring•GSM/Fixed – 3G/GPRS terminal/Phone/Fax/Modem•Different Technologies Business class CPE•Lifetime Warranty Business Products• Industrial and harsh environment solutions•Protocol, Interface and Media Converters•Video-Audio encoder/decoder/transmitter over fiber/copper

Carriers•Optics transport – DWDM, OTN, SDH, PDH•Wireless Transport - Packet Radio Links, TDM Radio Links• IP/MPLS – Service Router, Service Switch•Distribution Network– L3 Switch, Router•Core Network– Chassis based switch and Router•Access – ISAM, MSAN, DSLAM• IMS, NGN•Management – SAM•Protocol, Interface and Media Converters •WAN Optimization for Satellite and Mobile Communication

References•Albtelecom•Eagle Mobile•Albanian Post •MoH •TEG-Tirana East Gate•Banking Sector •Plus Communications

References•Albtelecom •PostTelekom Kosovo•Tring•Nisatel•Eden•Espace•Vraniger•Atel•Fjoart•Tele&Co•AMBE

www.alcatel-lucent.comwww.iskratel.com

www.saftehnika.com www.lantechcom.eu

www.fortinet.comwww.transition.com

www.ruckuswireless.comwww.supermicro.com

www.3cx.com ---

www.cisco.com www.zyxel.com www.teltonika.lt

www.shchucheng.cn www.allnet-italia.it

www.prolink2u.comwww.maxcomm.com.tw

www.2n.czwww.paloaltonetworks.com

www.gsm4voip.com www.fibridge.comwww.ctcu.com.tw

www.iskrasistemi.siwww.ips.si

www.one-access-net.com

Alcatel-Lucent (Official Partner) Iskratel (Official Partner)SAF Tehnika (Official Partner) Lantech (Official Partner)Fortinet (Official Partner)Transition Networks (Official Partner)Ruckus Wireless (Official Partner)Supermicro (Official Partner)3CX (Official Partner)---CiscoZyxelTeltonikaShchuchengAllnetProlinkMaxcomm2NPalo Alto NetworksEurotech Communication FibridgeCTC UnionIskrasistemiIPS OneAccess

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Competencies and Partners

IT INFRASTRUCTUREAn innovative, high technological and optimized IT Infrastructure is the fundamental requirement for solid and sustained return on all technological investments.

•Virtualization•Hosted Services•Archiving and Backup •Business Continuity•Server and Storage Management•Power Management•Network Management•Unified Communication•Security Management •Identity Management•Access Management

Our solutions for IT Infrastructure include:

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Security & Miscellaneous•Access Control, Time Attendance, Leave Management, Visitor Management•Queue Management – single and multiservice queue management•Video surveillance Enterprise &Public – Design, integration, IP cameras, NVR, VMS and intelligent•services, City surveillance, ANMP • Internet of Things-IoT

Server Room, Data Center, Enterprise IT Infractructure•Precision air conditioning•Access control and video monitoring•Fire detection and extinguishing•Cooper and fiber management•Uninterrupted Power Supply: Diesel generator; UPS and Inverter, Online and Offline; Rectifiers; Power distribution panels•Blade servers•Rack servers•Storage and backup•Videowall and controller•Desktops, laptops, thin clients, zero clients, monitors•Fiber channel and Infiniband switches•Server and wall Racks, Quiet racks•Passive components (cable, patch panel, connectors, protectors)•Data HW encryption•Data center facility management system• IT installation services (OS, storage and backup controller and database installation, environment preparation)• IT connectivity services (Wireline and satellite)•OSS and BSS solutions

References•First - Tirana City Surveillance•Albanian Post•General Prosecutor Office •Primo Communications

References•Albanian Post•Ministry of Education and Science •Albtelecom•AMBE•Nisatel•Banking Sector•National Registration Center (QKR)•Customs Office•Ministry of Agriculture, Food and Consumer Protection

www.matrixcomsec.comwww.axis.com

www.brickcom.comwww.allnet-italia.it

www.hantarex.comwww.supermicro.com

www.microsoft.comwww.ibm.com

www.oracle.comwww.open-e.comwww.assman24.at

www.fujitsu.comwww.safenet-inc.com

www.microsoft.com---

www.emerson.comwww.aegps.com

www.gamatronic.comwww.imation.com

www.actidata.comwww.stordis.com

www.starsat.alwww.atrustcorp.comwww.quiet-rack.com

www.avantech.com.twwww.vmware.com

Matrix (Official Partner)Axis Communication (Official Partner)Brickcom (Official Partner)Allnet (Official Partner)Hantarex Monitors (Official Partner)Supermicro (Official Partner)Microsoft (Official Partner) IBM (Official Partner)Oracle (Gold Partner)Open-E (Official Partner)Assmann (Official Partner)Fujitsu (Official Partner in process)Safenet (Official Partner in process)Microsoft (Official Partner) ---EmersonAEGGamatronicImationActidataStordisStarsat InternationalAtrust Quiet-Rack Avantechvmware

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Competencies and Partners

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Our modern products and solutions are interactive, stimulating for the mind, and idea inspiring, thus allowing for a positive transformation in the way we learn, teach and collaborate. We believe that the holistic learning experience can empower people to reach higher levels of individual and collective achievement.

Our solution combine innovation, real-world experience and scientific insight to help realize the fullest potential of every instructor, student and businessperson, from the classroom to the boardroom, and to any space where information and collaboration are crucial to the existence of the organization. These solutions work together seamlessly to create an integrated and interactive environment and are applicable to all educational levels, traditional or modern, and all market sectors, private or public.

Easily implemented and user-friendly, our technology-enabled environments are comprised of Interactive Whiteboards, Learner Response Systems, Software, Training and Professional development, Resources and Instructor communities, all proven to improve educational and communicational results.

INTERACTIVE EDUCATION & TELEPRESENCE

•Support, advisory and outreach•Running and enhancing e-learning services.•Assessing student and teacher needs, evaluating new technologies, pedagogies and services, and guiding the future•Developing learning spaces working and implementing resource-sharing based technologies, like Multipoint, thin clients and similar •Site survey, on field installation, implementation and commissioning •Multimedia CPE devices purchase, installation and support •Normal and Extended Warranty and other support services, on site visit included •On site and remote training •Telepresence Hosting, Archiving & Streaming•Digital Curriculum Development

Our Interactive Education and Telepresence services include:

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Telepresence•Personal PC Telepresence systems•Mobile Telepresence Systems•High End Room System•Audio conference Systems•Multipoint Telepresence•Telepresence Recording•Telepresence Streaming•Telepresence Hosting

Interactive Education• Interactive Whiteboards• Interactive Response Systems•Multimedia Projectors•Computer Laboratory•Language Laboratory•Distance Learning System•Learning Management Systems

Multimedia• Interpretation Systems•Conference Discussion•Display Monitors•Short Throw Projector•Classroom Audio System•Android Tablets•E-Books Reader•Digital Signage

References• Ministry of Education and Science •Ministry of Defense •Albanian Post •Tirana University •“Luigj Gurakuqi” University•University of Durrës (FASTIP)•Wisdom University• Intesa Sanpaolo Bank•Societe Generale Bank •Alpha Bank•Veneto Banca •KPMG•Bechtel-Enka

References•Ministry of Education and Science •Albanian Post •University of Durrës•“Flatrat e Dijes” Educational Institution •“The Independent” College •Tirana Business University•European University of Tirana

References•Ministry of Education and Science •Albanian Post •“Luigj Gurakuqi” University•“Aleksandër Moisiu” University •“Flatrat e Dijes” Educational Institution •Tirana Business University•European University of Tirana

www.prometheanworld.com

www.atrustcorp.com

www.efrontlearning.com

www.molyboard.com

www.sinew.com.tw

www.vidyo.com

www.polycom.com

www.lifesize.com

www.kedacom.com

www.eacome.com

www.optoma.com

www.gonsin.com

www.viewsonic.com

www.aoc.com

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www.archos.com

www.sundenc.com

www.robotel.com

Promethean World (Official Partner)

Atrust Corporation (Official Partner)

Efront Learning (Official Partner)

MolyBoard (Official Partner)

Sinew Technology (Authorized Reseller)

Vidyo (Official Partner)

Polycom (Official Partner)

LifeSize (Authorized Reseller)

Kedacome (Authorized Reseller)

Eacome (Authorized Reseller)

Optoma (Official Partner)

Gonsin (Official Partner)

ViewSonic (Authorized Reseller)

AOC (Authorized Reseller)

---

Archos

Sunde

Robotel

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Competencies and Partners

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SOFTWAREThe mission of this segment of Communication Progress is to be a leader in the regional software market, due to the unique combination of out-performing classic solutions with new challenging concepts and modern implementation methods.

Our software solutions allow organizations of various types to make full use of the power of information, knowledge and business processes towards realized objectives, improved agility and faster decision making. Our systems, gradually, transform into business sustaining platforms by supporting the broadest range of operations, optimizing complex processes, mitigating risk, controlling costs, offering real-time business insight, engaging employees socially and managing company’s content through years.

Our agile development and implementation methodologies engage customers actively and make them feel privileged, as they see a software system crafted for their very specific requirements and flexible enough to adapt to their business changing needs.

To us, customers are valuable partners whose loyalty and satisfaction are our main indicators of success.

•Complete software project management •Business processes analysis and optimization•Software Solutions Consultancy •Software Products Lifecycle Management•All-in-one business software packages•Customized application development; Agile Application Implementation

Our software services include:

•Change management •Testing and Quality Control•Data Conversion and Transformation•Software environment audits•Training•First and Second Line Support

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ERP Solutions•Traditional functionality re-designed: CRM; Accounting and Finance; Managerial Accounting; Asset Management; Purchase Management; Warehouse Management; Manufacturing; POS•Contemporary functionality launched: Marketing Campaigns; Project Management; Human Resources; Fleet Management; Knowledge Management; Workflow customization; Collaborative and Social Tools; Mobile Interfaces•Cross functional integrations with: E-Commerce platforms; Reporting Engines; Business Intelligence Solutions; Document Management Systems•SME-s Preconfigured Packs: Wholesale Distribution; Fashion Design and Production; Civil Engineering; Travels and Tours; Real Estate; Hotel Management; Restaurant Management; IT Services Companies; Chamber of Commerce; Clinics; Training Organizations; Education Institutions; Food Industries; Book Stores; Consulting Companies•Corporate Industry Solutions: Aerospace & Defense; Automotive; Banking; Chemicals; Defense & Security; Engineering, Construction, and Operations; Healthcare; Higher Education & Research; Insurance; Media; Mining; Oil & Gas; Professional Services; Public Sector; Telecommunications; Transportation & Logistics; Utilities•• Localized Versions: Interfaces in Albanian Language; Albanian Accounting Standards

Collaboration Platforms on Sharepoint & Liferay•Enterprise Portals: Self-Service web portals ; Role Based Content Delivery ; Web Publishing; Quick Site Creation; Live Page Editing and Scheduling; Search Engine Optimization (SEO);Single-Click Configuration; User-Driven Workflow & Approval; Auditing & Performance Monitoring; Search & Tagging; Multi-language Support; Enterprise Application Integration; Highly scalable supporting millions of users - Example: National Center of Registration (QKR) http://qkr.gov.al•DMS and Content Management: A Single Infrastructure for all your business; Document Conversion and Multi-File Uploads; Content & Document Management with Microsoft Office® integration; Reliable Document Management; Web Publishing and Shared Workspaces; Enterprise Collaboration; Social Networking and Mash-ups; On the cloud, on-premise and both

Data Capture & E-Archive Solutions•Solutions for Data and Document Capture•Scanning ,OCR(Optical Character Recognition) and PDF Conversion•Dictionaries and Translation Tools•BPO (Business Process Outsourcing)•Building and Managing Electronic Archives•Managing Digital Law Offices•Digital Mail Room

www.microsoft.com

www.sap.com

www.openerp.com

www.liferay.com

www.oracle.com

www.redhat.com

www.abbyy.com

www.fujitsu.com

www.magentocommerce.com

www.alfresco.com

www.agito.si

www.zejn.si

Mirosoft

- Silver Competency in Software Development

- Silver Competency in Collaboration and Content

- Certified SharePoint Developers

- Certified Database Developers

SAP (Certified Consultant)

OpenERP (Regional Partner)

Liferay (Accomplished Projects)

Oracle (Partner Gold)

RedHat (Local Partner)

ABBYY (Candidate Partner)

FUJITSU (Candidate Partner)

Magento (Accomplished Projects)

Alfresco (Expert in Development)

Agito

Zejn

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Competencies and Partners

STAFF

Communication Progress | ISO 9001:2008 certified (Communication Progress | çertifikuar ISO 9001:2008)