Telepresence

96

Transcript of Telepresence

Page 1: Telepresence
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Cisco TelePresence Solution Architecture for the Enterprise

BRKVVT-2304

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Agenda

What Is Cisco TelePresence?

TelePresence System Details

Cisco Unified Communications Manager Integration

Network Requirements

Room Requirements

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Cisco TelePresenceIcon Overview

Cisco TelePresenceSystem Codec

(CTS)

Cisco UnifiedCommunications

Manager(CUCM)

Cisco TelePresenceManager

(CTS-Man.)

Cisco TelePresenceMultipoint Switch

(CTMS)Cisco Unified

Video Conferencing(CUVC)

Cisco TelePresenceSystem 1000(CTS-1000)

Cisco TelePresenceSystem 3000/3200

(CTS-3000CTS-3200)

Cisco TelePresenceSystem 500(CTS-500)

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Cisco TelePresence vs. Videoconferencing

Does it really feel like you’re ―there‖ in the room?

Can it truly replace a face-to-face meeting?

Is each participant adequately seen and heard?

Is it utilized heavily, or does it just sit in the corner?

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Cisco TelePresence vs. Executive Videoconferencing

Does it really feel like you’re ―there‖ in the room?

Can it truly replace a face-to-face meeting?

Is each participant adequately seen and heard?

Is it utilized heavily, or does it just sit in the corner?

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Cisco TelePresenceWhat It Is Today—The Cisco TelePresence Meeting

A true replacement for face-to-face meetings

As good as actually being there

Feel as if you’re actually in the same room together

Travel the world without ever leaving your office

As easy to use as an in-person meeting

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Cisco TelePresence System 3200

Cisco TelePresence System 3000

6 seats

Purpose-built room

1080p – 720p full high definition

3 – 65‖ plasma displays

Spatial wideband audio

Imperceptible latency

Cisco TelePresence Cisco TelePresence Systems

18 seats

Purpose-built room

1080p – 720p full high definition

3 – 65‖ plasma displays

Spatial wideband audio

Imperceptible latency

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Cisco TelePresence System 1000

Cisco TelePresence System 500

2 seats

General purpose room

1080p – 720p high definition

65‖ Plasma Display

Wideband audio

Imperceptible latency

1 seat

Executive or Home Office

1080p – 720p high definition

37‖ Multi-purpose LCD display

Wideband audio

Imperceptible latency

Cisco TelePresenceCisco TelePresence Systems

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Cisco TelePresenceOverview

Calendaring integration and management

Middleware ―glue‖ between Cisco TelePresence Systems, Cisco Unified Communications and corporate calendaring systems

Provides One Button to Push (OBTP) access to scheduled meetings

Resource and location management for multipoint services

Helpdesk and concierge services

CTS-Manager

LDAP/Exchange

Control

EndpointsApplicationMultipoint

CUCM

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Cisco TelePresence Cisco TelePresence Multipoint System (CTMS)

Centralized Video and audio switching

Up to 48 segments

Site and Segment switching

Low latency platform switching <15ms

Video Flow Control

Interoperability

1080p -720p video

Scheduled meetings with OBTP

Wideband audio

Auto Collaboration

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Cisco TelePresenceSystem Components

Management and Calendaring Components

Microsoft Exchange

IBM Domino

Cisco TelePresence Manager

Microsoft Active Directory

Domino Directory

Microsoft Outlook

Notes Client

Network Infrastructure

CTS Endpoints

Cisco Unified Communications Manager Cluster

Call Control

CTS Endpoints

Multipoint

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Cisco TelePresence System (CTS)

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Cisco TelePresence Codec

Linux Based Platform

Network Protocols

CDP and 802.1Q for VLAN assignment

802.1p and DSCP for QoS

HTTP Configuration/Firmware Downloads

SSH and HTTPs for Administration

SIP Signaling

Media Capability

Video: H.264 @ 1080p/720p, CIF

Audio: AAC-LD and G.711

Auto Collaboration for data sharing

Audio Add-In for audio only participants

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Based on Cisco Unified Communications

X.509v3 Digital Certificates (MIC / LSC)

Certificate Trust List (CTL)

Signed Firmware Loads

Signed / Encrypted Configuration Files

SIP over TLS

S-Description key exchange in Session Description Protocol (SDP)

DTLS key exchange

Secure Real-Time Transport Protocol (sRTP)

The only unique thing about Cisco TelePresence’s implementation is the addition of DTLS (TLS over UDP) as key exchange .

Cisco TelePresenceAuthentication and Encryption

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Cisco TelePresence Resolution and Motion Handling

Supports 1080p and 720p Resolutions

Motion Handling

Three Modes for Each Resolution

Downgraded Upon Detection of the Excessive Jitter or Loss

Flexibility for Sites with Bandwidth Constraints

Dynamically Reduced Motion Handling

Due to excessive Frame Jitter or Packet Loss

No Resolution Change

(e.g. 1080p-Best 1080p-Good)

Part of CUCM Administrationfor each CTS

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SIP Endpoints

UC Platform

Cisco TelePresence Configuration and Upgrades

Cisco Unified Communications

Configured and managed in CUCM just like any other Cisco Unified (SIP) IP Phone

Configuration & firmware updates

Retrieved from CUCM

Via HTTP port 6970

Shared line appearance

Between the CTS and 7975G IP Phone

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Cisco TelePresenceUser Interface

XML

Cisco Unified IP Phone 7975G Provided as Part of CTS

Provides Touch Screen User Interface to the CTS

Features:Ad hoc (manual) calls

System speed dials

Future Scheduled Meetings Preview

―One Button to Push‖ dialing for scheduled meetings

Conference/Join used to add audio participants to a TelePresence meeting

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Cisco TelePresenceAudio Add-in

Audio add-in allows any CTS system to add an audio only participant or audio bridge into a TelePresence meeting

Call initiated from the XML interface on 7975G

Uses 4th (auxiliary) audio channel using G.711 codec

Audio Only

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Cisco TelePresenceAuto Collaborate

Automatic Content Sharing

From Laptop

Via Documentation Camera

Simultaneously to All CTS on The Same Call

Plug and Play

Controlled by Last Activated Source

Dedicated Aux Video/Audio Channel

H.264 video codec

Resolution 1024x768 @ 60Hz

5 frames per second

Optional Presentation Codec @ 30fps

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LAN/WAN

Video Streams

Audio Streams

Cisco TelePresence SystemAudio and Video Multiplexing

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Cisco TelePresence CTS IP Addressing – Consideration Example (CTS-3000)

Internal IP Communications between -

1. Primary Codec and Center Camera

2. Primary Codec and Secondary Codec

3. Secondary Codec and It’s Side Camera

Internal IP Addresses Not Routed on the Codec's

LAN/WAN

Primary Codec’s External IP Address 10.x.x.x 192.168.x.x

Automatically Selected

Internal IP Subnets

192.168.0.0/24 10.0.0.0/24

192.168.1.0/24 10.0.1.0/24

192.168.2.0/24 10.0.2.0/24

192.168.3.0/24 10.0.3.0/24

192.168.4.0/24 10.0.4.0/24

Single IP Access to the LAN or WAN

Only on Primary Codec’s eth0 (DHCP or Static)

IP Phone Traffic is Bridged to the WAN or LAN

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Cisco TelePresence SystemNetwork Connectivity

Phone and Primary Codec both reside on the Voice VLAN

Primary Codec passes CDP and 802.1Q/p between the phone and network.

Switch sees two CDP Neighbors.

Switch QoS trust is extended through the codec to the phone

Example:

Console(config)#interface Gigabit 0/16 Console(config-if)#switchport mode access Console(config-if)#switchport access vlan 261

Console(config-if)#switchport voice vlan 262Console(config-if)#spanning-tree portfast

Console(config-if)#mls qos trust {dscp | cos}

Phone and cameras receive Power over Ethernet (802.3af) from codec

A/C

7975 Codec Switch

CDP802.1Q/p

CDP802.1Q/p

POE

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Cisco 7975IP Phone

Access-EdgeSwitch

Cisco UnifiedCommunications Manager

CiscoTelePresence

Manager

CDP CDP

CDP

TFTPHTTP on port 6970

SIP

SIP

XML

No 802.1Q VLAN tag

Tagged with 802.1Q ID of Voice VLAN

Shared Line

802.3af

LAN /WAN

DHCPDHCP

XML, SNMP

TelePresencePrimary Codec

Cisco TelePresence SystemCTS Network Protocol Interaction

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XML:“User pressed ANSWER”

XML:“User pressed DIAL”

SIP “INVITE”

Signaling

Media

SIP “200 OK”

SIP “INVITE”

SIP “200 OK”

RTP Media (audio + video)

Note: Signaling has been simplified for the purpose of this slide. There are many other XML and SIP messages which are not shown.

Cisco TelePresence CTS Call Setup Illustration

XML:“Show Incoming call”

7975Cisco UnifiedCallManager 7975

PrimaryCodec

PrimaryCodec

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Cisco TelePresence Manager (CTS-Man)

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Cisco TelePresenceOverview

Calendaring integration and management

Middleware ―glue‖ between Cisco TelePresence Systems, Cisco Unified Communications and corporate calendaring systems

Provides One Button to Push (OBTP) access to scheduled meetings

Resource and location management for multipoint services

Helpdesk and concierge services

CTS-Manager

LDAP/Exchange

Control

EndpointsApplicationMultipoint

CUCM

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Cisco TelePresence ManagerCTS-Manager CUCM Integration

CTS-Manager

Control

AXL\SOAP over HTTPs for TP room discovery

AXL\SOAP over HTTPs to CUCM’s RIS DB to Obtain TP IP address, DN, and SMTP address

CTI\QBE API used to monitor registration statusOf discovered TP rooms

CTS-Manager

CUCM

CUCM

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Cisco TelePresence Manager CTS-Manager LDAP/Exchange Integration

CTS-Manager

CUCM

LDAP

CTS-Man. Authenticates using LDAP or LDAP over SSL

CTS-Man subscribes to room mailboxes using SMTP address received from CUCM

ExchangeServer

Event notification is sent from Exchange when a TP meeting is scheduled

CTS-Manager retrieves the TP room calendar information via WebDav

CTS-Manager

Control CUCM LDAP/Exchange

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Cisco TelePresence Manager CTS-Manager LDAP/Domino Integration

CTS-Manager

CUCM

CTS-Man. Authenticates using LDAP or LDAP over SSL

DominoServer/

Direcotry

CTS-Manager

Control CUCM LDAP/Domino

CTS-Man verifies TP room mailbox using email mail address received from CUCM

CTS-Manager polls Domino server for scheduled events using Cobra\IIOP

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Cisco TelePresence ManagerCTS-Manager and CTS Integration

CTS-ManagerCUCM LDAP Exchange\

NotesCTS Endpoint

CTS-Man. pushes schedule information to CTS using XML\Soap

Schedule informationpushed for phone viaXML\XSI

7975

Application

CTS-Manager

Control CUCM LDAP/Exchange

Endpoints

One Button to Push

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7975

Cisco TelePresence ManagerCTS-Manager and CTMS Integration

Multipoint

CTS-ManagerCUCM LDAP Exchange\

NotesCTS Endpoint

CTMS

CTMS registers with CTS-Manager via XML\SOAP supplying available segments and location

CTS-Manager schedules multipoint meetings based on capacity and location then providesschedued meeting information to CTMS via XML\SOAP

Application Endpoints

CTS-Manager

Control CUCM LDAP/Exchange

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Cisco TelePresence Manager CTMS Geographical Selection

CTS-Manager

Multipoint meeting requested:San Jose, Seattle, Dallas, and New York

SJ: GMT -8SE: GMT -8DA: GMT -6NY: GMT -5Av. GMT -6.75

System selection

1

2

3 Check for availableresources

CTMS closest to mean GMT is selected

4 Meeting scheduledsuccessfully

Note: If no resources are available in Dallas the next closest CTMS isselected (San Jose GMT -8)

San JoseGMT - 8

DallasGMT - 6

New YorkGMT - 5

New YorkGMT - 5

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Cisco TelePresence Multipoint Switch (CTMS)

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Cisco TelePresence Multipoint SwitchOverview

Supports TelePresence Meetings for more than 2 endpoints

Supports up to 48 segments

No restrictions on number of conferences (up to 48 segments)

Software based low latency switching <10ms

Non-TelePresence Interoperability

Scheduled multipoint meetings with One Button to Push

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Cisco TelePresence Multipoint Switch Multipoint Components

CTMS

Video and Audio Switching

Non-Scheduled Meetings

CUVC

Non-TelePresence Interoperability

CTS-Manager

Meeting Scheduling

―One Button to Push‖ Dialing

Resource and Location Management

CTMS

CTS-Manager

CUVC

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Cisco TelePresnce Multipoint SwitchSite and Segment Switching

Site SwitchingEntire Site Switches

Segment SwitchingEach Segment SwitchesIndependently

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Cisco TelePresence Multipoint Bandwidth Considerations

Multipoint meetings are multiple point-to-point meetings

Provision 5.5Mbps per CTS-500/1000 15Mbps per CTS-300/3200 supported for 1080p

Bandwidth must be provisioned for the max. number of segments supported on the multipoint device

Distribute multipoint devices in larger deployments to help distribute network bandwidth

MultipointDevice

60Mbps

45Mbps

Optional Additional Bandwidth

Auto Collab. 30fps

~4Mbps

Interoperability ~1Mbps

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Cisco TelePresence Multipoint SwitchFlow Control

Meeting begins - all CTS SystemsTransmit video and audio

London

Dallas

Paris

Stop sending video Left, right & center

Video and Audio

Video and Audio

Active Site

Active Site

With Flow Control:5.5Mbps per table segment (avg.)6 – Table segments (video & audio)3 – Audio channels

33.2 Mbps total bandwidth

Active segmentsidentified

Audio Only

No Flow Control:5.5Mbps per table segment (avg.)9 – Table segments

49.5 Mbps total bandwidth

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Cisco TelePresence Multipoint Switch Multipoint Latency Considerations

For small deployments centrally locate multipoint resources

Target a maximum one way end-to-end network latency of <200ms

Calculate worst case latency by adding the longest two legs plus 10ms for the CTMS

31ms

75ms

54ms

75ms54ms10ms139ms

London to Tokyo

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Cisco TelePresence Multipoint SwitchMultipoint Latency Considerations

For small deployments centrally locate

multipoint resources

Target a maximum one way end-to-end

network latency of <200ms

Calculate worst case latency by adding the

longest two legs plus 10ms for the CTMS

Sites with relatively low latency point-to-

point may have much higher latency with

multipoint

For Large deployments regionalize

multipoint resources and manage meeting

with CTS-Manager

75ms54ms15ms144ms

37ms

London to Tokyo

London – New YorkPoint-to-point 37msMultipoint 116ms

116ms

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Cisco TelePresence Multipoint SwitchInteroperability

Preserve the Cisco TelePresence Experience

Provide Standards based interoperability using H.264 and G.711

Support Interop to 90+% of existing VC endpoints (H.320, H.323, SIP, and SCCP)

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Today, TelePresence and Videoconferencing are fundamentally different experiences and are generally maintained as separate environments

Cisco TelePresence Multipoint SwitchInteroperability

New York

London H.323 or H.320 Videoconferencing

Tokyo

CTMS provides multipoint switching for Cisco TelePresence CUVC provides multipoint mixing for Videoconferencing

Cisco TelePresence

Multipoint Switch

(CTMS)

Cisco Unified

Videoconferencing

(CUVC)

Solution is to bridge the two environments by cascading the CTMS and CUVC together

SCCP Video Telephony

SIP Video Telephony

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CUVC

Cisco TelePresence Multipoint SwitchInteroperability – Media Plane

New York

London H.323 or H.320 Videoconferencing

H.264 1080p

AAC-LD

Tokyo CTMS

G.711

Any video format CUVC supports

Any audio format CUVC supports

1. All CTS endpoints will send a copy of their audio in G.711 format

2. CTMS determines which CTS segment is emitting the most dominant audio and requests it to send a copy of that segments video in CIF resolution

3. CTMS mixes the G.711 channels from all CTS endpoints into a single G.711 channel and switches CIF and G.711 to CUVC

4. As the dominant audio segment changes throughout the meeting,CTMS switches the CIF video stream accordingly

H.264 CIF

Active Segment

Cascade

SCCP Video Telephony

SIP Video Telephony

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CUVC

Cisco TelePresence Multipoint Switch Interoperability – Media Plane

New York

London H.323 or H.320 Videoconferencing

H.264 1080p

AAC-LD

Tokyo CTMS

G.711

Any video format CUVC supports

Any audio format CUVC supports

5. In the opposite direction, audio and video coming from CUVC to CTMS is switched to all CTS endpoints when the audio coming from CUVC is deemed to be the most dominant segment

6. CIF image from CUVC is presented on the left screen of each CTS surrounded by black borders

H.264 CIF

Active Segment

Cascade

SCCP Video Telephony

SIP Video Telephony

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Cisco TelePresence Multipoint SwitchInteroperability Users Experience

1920

1080

704

576

CIF video received f rom CUVC is scaled to 4CIF resolution by the CTS codec and then displayed on TelePresence 65‖

1080p display surrounded by black borders

This picture was taken with a cheap digital camera in a lab environment and is not meant to accurately reflect the quality of the TelePresence experience

Page 47: Telepresence

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Cisco TelePresence Multipoint SwitchInteroperability Signaling Plane

New York

London

SIP

H.323

Tokyo CTMS

SCCP

CUCM

G

K

Gatekeeper

There are a number of ways signaling can be configured, the above configurations represent the most common configurations

CUVC

H.323 or H.320 Videoconferencing

Video Telephony

CUCM

SIP Video Telephony

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CUVC is the only supported MCU in this release

G.711 audio

CUVC participants hear all the TelePresence participants mixed together in G.711

Likewise, the TelePresence participants will hear the CUVC participants mixed together in G.711, coming from the left speaker

No H.239 application sharing between CTMS and CUVC

Recommend using MeetingPlace or WebEx to facilitate collaboration

No Far End Camera Control (FECC) for TelePresence participants

Each Interop call reduces the port capacity on CTMS and CUVC by one port

Encryption not supported for TelePresence endpoints

Cisco TelePresence Multipoint SwitchInteroperability Facts

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Cisco Unified Communications Manager (CUCM)

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Cisco TelePresence Cisco Unified Communications Manager (CUCM)

CUCM Release 6.0 or later required

CUCM view a CTS just like a Cisco Unified SIP IP Phone

Automated configuration and firmwaredistribution

Management, Call Detail Recording

(CDR)

CTS-Manager integrates with CUCM via AXL/SOAP and CTI/QBE providing

Device and call status

Cisco TelePresence Multipoint integrates with CUCM via SIP trunk

Cisco Unified SIP IP Phone 7975 providing:

Simple user interface ―It’s as easy as making a phone call‖

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Cisco TelePresence CUCM—CTS Communication

CUCM sees primary codec as a SIP endpoint

Secondary codecs are invisible to the network and to CUCM

Cisco Unified IP Phone 7975 runs SIP (not SCCP)

Primary codec and IP Phone share a line appearance

Gig Ethernet

SIP

Ethernet + POE

Cisco Unified CallManager

Cisco TelePresenceSystem

Cisco Unified IP Phone 7975

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Cisco TelePresenceCUCM Cluster Requirements and Recommendations

Cisco TelePresence requires CUCM version 6.0 or later

Cisco TelePresence has unique bandwidth and QoS requirements—but CUCM cannot differentiate between a TelePresence call and a regular Video Telephony call (to CUCM they’re both ―video calls‖)

All CTS systems must be registered to the same CUCM cluster because CTS-Manager can only integrate with a single CUCM cluster

Conditions:

Yes CUCM 6.0 or later?

No Video Telephony appsdeployed?

No More than one CUCM cluster?

Recommendation:

Use existing CUCM cluster

Requirements:

Conditions:

Yes CUCM 6.0 or later?

No Video Telephony apps deployed?

Yes More than one CUCM cluster?

Recommendation:

Pick one of your CUCM clusters and use it for all TelePresence systems globally

Conditions:

No CUCM 6.0 or later?

Yes Video Telephony apps deployed?

No More than one CUCM cluster?

Recommendation:

Deploy a separate CUCM cluster for TelePresence

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Applications

TelePresence Infrastructure

Network InfrastructureCampus WANAggregation

TelePresence

Virtual

Agent

Campus

Branch

Corporate

Email /

Calendaring

Campus

Access

Access

Switch

Campus

Distribution

Cisco TelePresenceScheduling and Call Admission Control

Border

Element

Border

Element

Call Processing

Remote

Operation

Services

Enterprise

WAN

Branch

WAN

Global B2BInter-Network

Firewall

Firewall

SiSi

SiSi

B2B

Provider

Multipoint

Switching

TelePresence

Endpoints

TelePresence

Endpoints

One Button

To Push

Scheduling

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Cisco TelePresence Scheduling and Call Admission Control

User schedulesmeeting in Outlook

CTS-Man. readscalendar events of rooms

CTS-Man. Pushesmeeting data to CTS

CTS activates One Button To Pushfeature on IP Phone

CTS-Man. validates meeting dataand sends confirmation email to user“One Button To Push has been enabled for this meeting”

7975 Codec CUCM CTS-Manager Active DirectoryExchange

User

No Bandwidth Available

Exchange accepts meeting invitations on behalf of room

User presses button to start meeting

CTS dials phone# associated with meeting

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Cisco TelePresence CUCM Dial Plan Considerations

Plan your dial plan wisely and select the appropriate Directory Numbers, Partitions and Calling Search Spaces used

Audio Add-In feature: access to the rest of your IP Phones, MeetingPlace, or the PSTN is required. Either deploy a voice gateway or trunk to your existing CUCM cluster

Future B2B connectivity will require CTS dial plan to be externally reachable

Consider 911 access

Recommend installing a second Cisco IP Phone on the wall inside the room for emergency calls

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Cisco TelePresenceCisco TelePresence Manager

CTS-Manager communicates with CUCM via AXL/SOAP and JTAPI

CUCM Configuration:

Create an Application User with the following privileges

–AXL API Access

–CTI Monitoring

–Serviceability Access

–Standard CCM Admin Access

–Associate CTS devices

CTS-Manager Configuration:

Configure the IP address of the CUCM node that runs the AXL Web and CTI Manager services

–Must be the same node

Page 57: Telepresence

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Cisco TelePresenceCUCM Integration—Multipoint Configuration

Cisco TelePresence Multipoint Switch communicates with CUCM via a SIP Trunk

CUCM Configuration:

–Configure a UDP-only SIP Trunk Security Profile – CTMS 1.0 only supports UDP

–Configure a SIP Trunk

–Configure a Route Pattern

CTMS Configuration:

–Configure Access Number range to match CUCM Route Pattern

–Configure IP addresses of all CUCM servers

CTMS

Page 58: Telepresence

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Cisco TelePresenceCase Study Example—Cisco Internal Deployment

Over a dozen clusters deployed around the globe with thousands of Video Telephony endpoints. H.323 Gatekeeper between clusters

Decision was to deploy a new cluster in San Jose and all TelePresence systems globally register back to it

H.323 Inter-Cluster Trunk from TelePresence cluster to Gatekeeper provides global reachability to any other IP Phone and to MeetingPlace for Audio Add-In

PSTN

San Jose Production Cluster

EMEA Cluster

APAC Cluster

IP

GK

H.323 Gatekeeper

San Jose TelePresence Cluster

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Network Requirements

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Cisco TelePresence Network RequirementsA New Class of Application

• Higher bandwidth—34x that of standard Videoconferencing

• Far less tolerant to loss than Voice

• Real-time, highly interactive—extremely low latency

• Higher business criticality—CXO level visibility

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Cisco TelePresence Network Requirements Max ―Per Second‖ BW Consumption

Maximum Bandwidth Utilization Per Second

Resolution 1080p 1080p 1080p 720p 720p 720p

Motion Handling Best Better Good Best Better Good

Video per Screen (kbps) 4000 3500 3000 2250 1500 1000

Audio per Microphone (kbps) 64 64 64 64 64 64

Auto Collaborate Video channel 500 500 500 500 500 500

Auto Collaborate Audio channel (kbps) 64 64 64 64 64 64

CTS-1000 / CTS-500 Tx 4,628 4,128 3,628 2,878 2,128 1,628

Total Audio and Video (kbps) Rx 4,756 4,256 3,756 3,006 2,256 1,756

CTS-3000 / CTS-320012,756 11,256 9,756 7,506 5,256 3,756

Total Audio and Video (kbps)

+ 20% for Layer 2-4 overhead

CTS-1000 / CTS-500 max bandwidth (kbps) Tx 5,554 4,954 4,354 3,454 2,554 1,954

includes Layer 2- 4 overhead Rx 5,707 5,107 4,507 3,607 2,707 2,107

CTS-3000 / CTS-3200 max bandwidth (kbps) 15,307 13,507 11,707 9,007 6,307 4,507

Optional FeatureAdditional Bandwidth

(Layer 2-4 Overhead Inclusive)

Presentation Codec

(Auto Collaboration @ 30fps)4.2Mbps

Interoperability 922kbps

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Cisco TelePresence Network RequirementsWhy is TelePresence So Sensitive?

10

80

lin

es o

f H

orizo

nta

l Re

so

lutio

n

1920 lines of Vertical Resolution (Widescreen Aspect Ratio is 16:9)

1080 x 1920 lines =

2,073,600 pixels per frame

x 3 colors per pixel

x 1 Byte (8 bits) per color

x 30 frames per second

= 1,492,992,000 bps

or 1.4 Gbps Uncompressed

Cisco TelePresence Codecs use 1080p30 Resolution

Cisco TelePresence Codecs transmit 3-5 Mbps per 1080p screen, which represents over 99% compression.

Therefore packet loss is proportionally magnified in overall video quality.

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Branch

ServiceProvider

De-Jitter Buffer, Decoding

Codec

Encoding, Packetization,

Marking

Codec

Campus

CiscoTelePresence Network Requirements Latency, Jitter and Loss SLA

CE

Metric Target Threshold 1

(Warning)

Threshold 2

(Call Drop)

Enterprise

Component

Service Provider

Component

Latency 150 ms 200 ms 400 ms* 20% 80%

Jitter 10 ms 20 ms 40 ms 50% 50%

Loss 0.05% 0.10% 0.20% 50% 50%

SLAs only relate to one way Network Flight TimeCodec Codec

* CTS release > 1.1 does not drop the call. Previous versions did.

CEPE

Policing, Queuing,

Propagation

PE-PE

Serialization, Queuing, Shaping

CE-PE

PECE

Queuing, Shaping

Campus PE-CE

Serialization, Queuing, Shaping

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ServiceProvider

Cisco TelePresence Network RequirementsWhere Does Latency, Jitter and Loss Occur?

In the Campus, the primary concern is packet loss

On the CE-PE links, the primary concern is jitter caused by queuing, serialization and shaping

From PE-PE, the primary concern is latency (caused by distance) and packet loss (caused by policing)

CE PE PE CE

De-Jitter Buffer, Decoding

Codec

Queuing, Shaping

Campus

Encoding, Packetization

Codec

Policing, Queuing,

Propagation

PE-PE

Serialization, Queuing, Shaping

CE-PE PE-CE

Serialization, Queuing, Shaping

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Cisco TelePresence Network Requirements Real-Time Interactive Class for TelePresence

ApplicationL3 Classification

DSCPPHB RFC

Low-Latency Data 18AF21 RFC 2597

Broadcast Video 24CS3 RFC 2474

Real-Time Interactive 32CS4 RFC 2474

Call Signaling 40CS5 RFC 2474

VoIP Telephony 46EF RFC 3246

OAM 16CS2 RFC 2474

IETF

High-Throughput Data 10AF11 RFC 2597

Low-Priority Data 8CS1 RFC 3662

Network Control 48CS6 RFC 2474

Multimedia Streaming 26AF31 RFC 2597

Best Effort 0DF RFC 2474

Multimedia Conferencing 34AF41 RFC 2597

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1P3Q8T

Queue 3

Queue 1

Queue 2CoS 0

CoS 1

Q2T1

Q1T1

Q4

Priority Queue

CoS 5

Q3T1

Q3T2

Q3T3

Q3T4

CoS 3

CoS 6

CoS 7

CoS 2

Network Management

Call Signaling

TelePresence

Voice

Application

CS3

CS4

EF

CS2

Scavenger CS1

Best Effort 0

Internetwork Control CS6

PHB

Network Control –

CoS 3

CoS 4

CoS 5

CoS 2

CoS 1

0

CoS 6

CoS

CoS 7

CoS 4

Cisco TelePresence Network Requirements1P3Q8T Queuing Model Example

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Cisco TelePresence Network Requirements WAN\Router Platform Recommendations

Model Circuit 2800 3800 7200 7300 7600

Network Converged Overlay Converged Overlay Converged Overlay Converged Overlay Converged Overlay

Link

Speed

Metro-E √ √ √ √ √ √ √ √ √ √

T3/E3 ? √ ? √ √ √ √ √ √ √

> OC3 X ? X ? √ √ √ √ √ √

Bundled interfaces not recommended (e.g. MLPPP, IMA)

Fractional DS-3 or higher recommended

Metro Ethernet recommended as alternative to leased circuits where available

Broadband (e.g. DSL, Cable) not recommended

Future with CTS-500

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Catalyst 6500

√ WS-X6816-GBIC

√ WS-X6748-SFP *

√ WS-X6748-GE-TX *

√ WS-X6724-SFP *

√ WS-X6708-10G-3CXL *

√ WS-X6708-10G-3C *

√ WS-X6704-10GE *

√ WS-X6516A-GBIC

√ WS-X6516A-GBIC

√ WS-X6516-GBIC

√ WS-X6516-GE-TX

√ WS-X6502-10GE *

√ WS-X6501-10GEX4 *

√ WS-X6416-GE-MT

√ WS-X6416-GBIC

√ WS-X6408A-GBIC

√ WS-X6316-GE-TX

√ WS-X6148A-GE-45F *

√ WS-X6148A-GE-TX *

Cisco TelePresence Network RequirementsProvisioning for Bursts On The LAN

Catalyst 4500

√ WS-X4548-GB-RJ45V

√ WS-X4548-GB-RJ45

√ WS-X4448-GB-RJ45V

√ WS-X4448-GB-RJ45

Catalyst 3750 / 3750-E

√ WS-C3750G

√ WS-C3750-E

√ Stacked configurations

Catalyst 3560 / 3560-E

√ WS-C3560G

√ WS-C3560G-E

All Ethernet switches / line cards in the path must have enough per-port memory buffers to handle the sub-second byte/packet rates

– Any Ethernet switch port carrying one CTS call must have > 400 KB of transmit memory per port

– Any Ethernet switch port carrying multiple CTS calls (e.g. a port servicing a CTMS) must have > 1 MB of transmit memory per port

All Ethernet switch ports in the path must provide Priority Queuing

All Ethernet switch ports in the path should be > 1 Gbps

Catalyst 4948

√ WS-C4948 *

√ WS-C4948-10GE *

Detailed platform-specific test results and configurationguidance is available in theTelePresence Design Guide athttp://www.cisco.com/go/srnd * Recommended for ports carrying multiple CTS calls

and/or multipoint calls (e.g. ports in/out of a CTMS)

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Any Ethernet port which carries a single TelePresence call must offer > 400KB of TX memory, be > 1Gbps and provide Priority Queuing

Any Ethernet port which carries 2 or more TelePresence calls must offer > 1MB of TX memory, be > 1Gbps and provide Priority Queuing

Router interfaces should be > 1Gbps and provide Cisco IOS Low-Latency Queuing with the appropriate burst value provisioned on the TelePresence queue

Cisco TelePresence Network Requirements Provisioning for Bursts On The LAN

CTS-3000

CoreDistributionAccess WAN Handoff

WAN

CTMS

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Cisco TelePresence Network RequirementsTraffic Characteristics Summary

One-Way, End-to-EndService Level Targets

Latency* ≤ 150 ms

Jitter ≤ 10 ms

Loss ≤ 0.05%

Max Bandwidth per Second

CTS-1000 = 5.5 Mbps (at 1080p)

CTS-3000 = 15.3 Mbps (at 1080p)

CTMS = 264 Mbps (5.5 Mbps *48 segments)

Average Packet Size/Packets per Second

Average 1100 bytes/packet

CTS-1000 @ 5.5 Mbps = average 655 pps

CTS-3000 @ 15.3 Mbps = average 1,740 pps

TelePresence

Traffic Profile

30 frames/sec

Variable bit rate

Large packet sizes

High packets/sec

Jitter/Loss/Latency sensitive

UDP Transportb

yte

s

33ms frame intervals

*Note: Referring to network latency, excluding the codec.

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TelePresence Room Requirements

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Cisco TelePresence Room Requirements Creating the Environment

The Experience is more than the video

The Environment

Room dimensions

Lighting

Acoustics

Power

HVAC

The Goal is to create consistency

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Cisco TelePresence Room RequirementsRoom Dimensions: CTS-3000 (Standard)

Room Dimensions*:

Minimum: 15’ x 20’ x 8’

Recommended:19’ x 22’ x 9’

Maximum:

23’ x 31’ x 10’ **

Table provided as integrated part of system

Chairs provided by customer

**Ceiling height required for external display mounted above system

*With executive and professional level designs, the room size may

exceed maximum recommendation.

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Cisco TelePresence Room RequirementsRoom Components to Consider

Evaluate existing flat surfaces in room

Walls Ceiling Tiles Flooring

Block outside noise permeating room

Doorway seal Build wall beyond ceiling line

Diffuse reverberation by introducing decorative elements

Furniture

Wall Hangings

Décor Accents Furniture

Window glass

So

un

d R

efl

ec

tio

nS

ou

nd

Dif

fus

ion

So

un

d T

ran

sm

iss

ion

© 2008 Cisco Systems, Inc. All rights reserved. Cisco Public 74BRKVVT-2304

14384_04_2008_c1

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Interior Window Exterior Window

Cisco TelePresence Room RequirementsLighting and Acoustic Challenges

Windows in a room allow transmission of extraneous noise, light, and temperature

Windows also create exaggerated sound reverberation within a room

Address windows to prevent external factors from permeating into the TelePresence environment and to control sound reflection inside the room

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Cisco TelePresence Room RequirementsLighting Requirement

Proper lighting is critical to the experience!

300-400 lux of well dispersed, horizontal, ambient light throughout the room. 4100k fluorescent bulbs with indirect fixtures; Provide 4100k color temperature light source

Minimum illumination of 250 lux is acceptable if the room is not too deep and light cove helps to light up the face;

The lighting in the room should be well controlled. It means block natural sun light or other type of office light through glass or thin blinds

Lighting source shouldn’t create any Temporal Flickering

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Cisco TelePresence Room RequirementsAffects of Lighting Inconsistencies

Room with Cool Fluorescent Room with Natural Daylight Room with Incandescent

When rooms are not tuned for lighting continuity, color temperatures will vary and affect the on-camera experience

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Cisco TelePresence Room RequirementsAcoustics—Room Isolation

Rooms should be isolated from other environments and not allow more than 20-30dB of sound transmit through walls. 40-60 STC and IIC recommended

Walls

Sound Transmission Class (STC)

Drywall, Cinderblock, Brick, Glass, other?

Do walls extend to structural deck?

Insulation between rooms?

Floor and Ceiling

Impact Insulation Class (IIC)

Multi-floor construction?

Raised or Plenum floors? HVAC noise should not be greater than 42dB at diffuser.

36dB and lower recommended

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Cisco TelePresence Room RequirementsAcoustics—Reverberation = Echo

Noise Reduction Coefficient (NRC) Absorption of sound

Reverberation should not exceed 500 milliseconds and is ideal at 150—300ms across all frequencies (125Hz-4kHz)

Walls

Painted Drywall and Fabric Panelsrecommended. Wood, brick, block

or similar may required remediation

Floors

Carpet is highly recommended Marble, wood, and tile are highly

sound reflective

Ceiling

Acoustic tiles with high sound

absorption rating highly recommended

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Cisco TelePresence Room Requirements Wall Finishes

Wall treatment choices introduce varying levels of sophistication and help improve room acoustics

Furniture and Plants provide depth to the room while improving room acoustics

Paint Wall Covering Fabric

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Cisco TelePresence Room Requirements Background Color

Warm background colors livens participants

Unpainted Background

Impact of Color Background

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Cisco TelePresence Room RequirementsPower and Cooling Requirements

HVAC Requirements

Maximum Typical Idle

CTS-1000 4859 BTU\hr 4582 BTU\hr 419 BTU\hr

CTS-3000 20762 BTU\hr 17750 BTU\hr 1167 BTU\hr

Power Requirements

Maximum Typical Idle

CTS-1000 1160 Watts 1079 Watts 123 Watts

CTS-3000 5292 Watts 4410 Watts 342 Watts

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Cisco TelePresence Room RequirementsTuning the Environment for HVAC

Dedicated HVAC control for TelePresence room

Placement of HVAC should be configured to provide proper displacement of heat, room ventilation and proper circulation of air flow

Return Registersplaced above the monitors effectively displace hot air from the room and CTS unit

Circulation

Supply Registers

placed behind participants

help cool the room and

provide new air

heat

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Cisco TelePresenceSummary

Cisco TelePresence provides an ―in-person‖ experience

Cisco TelePresence is a native component of Cisco Unified Communications

Cisco TelePresence is a new application with unique network requirements

Cisco TelePresence has defined room environments to ensure the user experience

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Cisco TelePresenceRecommended Sessions

BRKRST-2503: Cisco TelePresence Network Infrastructure Design for Enterprise

BRKVVT-2112: Cisco TelePresence Network Infrastructure Design for Service Providers

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Q and A

Page 87: Telepresence

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Recommended Reading

Continue your Networkers at Cisco Live learning experience with further reading from Cisco Press

Check the Recommended Reading flyer for suggested books

Available Onsite at the Cisco Company Store

Page 88: Telepresence

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Complete Your Online Session Evaluation

Give us your feedback and you could win fabulous prizes. Winners announced daily.

Receive 20 Passport points for each session evaluation you complete.

Complete your session evaluation online now (open a browser through our wireless network to access our portal) or visit one of the Internet stations throughout the Convention Center.

Don’t forget to activate your Cisco Live virtual account for access to all session material on-demand and return for our live virtual event in October 2008.

Go to the Collaboration Zone in World of Solutions or visit www.cisco-live.com.

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BRKVVT-2304

14384_04_2008_c1 88

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AppendixRoom Examples

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Executive Design

Employee Grade: Executive

Room Size: 24’-10‖ x 21’-7‖

Wall Finish: Fabric

Cherry wood baseboard and upper paneling

Acoustics: Acoustic paneling in room along TelePresence microphone level

Lighting: Soffit with indirect fluorescent lighting (primary source of illumination)

Hanging pendant lights (aesthetic finish, not a primary source)

Wall wash, spot lights along perimeter to help create perception of depth

Concept: higher-end environment

Ceiling plan customized to reflect more sophisticated style

Aesthetics, acoustics and lighting all upgraded in parallel

Address larger room depth by adding seating and decor

Van Ness

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Professional DesignPacific

Employee Grade: Manager, Director, Executive

Room Size: 17’-0‖ x 22’-0‖

Wall Finish: Fabric

Painted drywall

Acoustics: Acoustic paneling wrapped in fabric, staggered

Lighting:100% indirect, recessed fixture with wide distribution of light

Spot lights to create a wall wash and promote the perception of depth

Concept: added acoustic property without full wall treatments

Panel color is predominant on camera so background paint can be more non-TelePresence color

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Professional DesignHaight

Employee Grade: Manager, Director, Executive

Room Size: 15’-6‖ x 25’-0‖

Wall Finish: Wallpaper

Acoustics: Wall art in credenza alcove to diffuse sound reflections

Lighting: Traditional commercial fixtures with added diffusers for a more even diffusion of light.

Concept: wall texture helps create depth on camera

Wall art carries continuity across three screens

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Classic DesignAshbury

Employee Grade: Staff Member

Room Size: 16’-5‖ x 25’-0‖

Wall Finish: Paint

Acoustics: None

Lighting: Linear Pendant fixture, 100% indirect illumination for even illumination

Concept: standard room deployment with the addition of decor

Wall art carries continuity across three screens

Balance decor for in-room experience as well as on-camera experience

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Executive DesignMarina

Employee Grade: Executive

Room Size: 12’-5‖ x 16’-4‖

Wall Finish: Wallpaper

Acoustics: none

Lighting: Linear Pendant fixture for primary illumination

Wall sconce for added fill light Wall wash fixtures to promote depth and add interest to the background

Concept: multi-purpose meeting room

Metallic tones of lighting and wallpaper give the room a more polished feel

Miniatures of buildings in background help build depth on camera

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Classic DesignSloat

Employee Grade: Staff Member

Room Size: 13’-4‖ x 10’-10‖

Wall Treatment: Paint

Acoustics: none

Lighting: 100% indirect, recessed fixture with wide distribution of light

Concept: standard small conference room

Multi-purpose for meetings other than TelePresence

Decorative touches help lessen sterile feel of flat paint