Telematics & Automatic Crash

Notification

Michigan Traffic Safety Summit

February 28, 2006

Telematics & Automatic Crash

Notification

Michigan Traffic Safety Summit

February 28, 2006

Session ObjectivesSession Objectives

• General familiarity with telematics• Understanding of the capabilities of

– Automatic Airbag Deployment/Crash Notification (ACN)

– Advanced Automatic Crash Notification (AACN)

• Stimulate your imagination about the ability of telematics services to advance automotive safety and post-crash response

• General familiarity with telematics• Understanding of the capabilities of

– Automatic Airbag Deployment/Crash Notification (ACN)

– Advanced Automatic Crash Notification (AACN)

• Stimulate your imagination about the ability of telematics services to advance automotive safety and post-crash response

Telematics Background -Technology

Telematics Background -Technology

Combines and integrates directly into the vehicle’s electrical architecture

– Cellular technology

– GPS satellite network location capability

– Sophisticated voice recognition technology

Combines and integrates directly into the vehicle’s electrical architecture

– Cellular technology

– GPS satellite network location capability

– Sophisticated voice recognition technology

Telematics Background - Services

Telematics Background - Services

Call center-based services– Safety, security and peace of mind

– Routing and point of interest

Optional one button hands-free cellular calling (OnStar/BMW Assist/Lexus Link)

Call center-based services– Safety, security and peace of mind

– Routing and point of interest

Optional one button hands-free cellular calling (OnStar/BMW Assist/Lexus Link)

Telematics Availability Nearly 5 million vehicles and

growing

Telematics Availability Nearly 5 million vehicles and

growing

Telematics Availability Nearly 5 million vehicles and

growing

Telematics Availability Nearly 5 million vehicles and

growing

OnStar – 4.0+ million• General Motors –

– 50 of 54 models– Standard 2008

OnStar – 4.0+ million• General Motors –

– 50 of 54 models– Standard 2008

Telematics Availability Nearly 5 million vehicles and

growing

Telematics Availability Nearly 5 million vehicles and

growing

OnStar – 4.0+ million• General Motors –

– 50 of 54 models– Standard 2008

• Acura• Lexus Link

OnStar – 4.0+ million• General Motors –

– 50 of 54 models– Standard 2008

• Acura• Lexus Link

Telematics Availability Nearly 5 million vehicles and

growing

Telematics Availability Nearly 5 million vehicles and

growing

OnStar – 4.0+ million• General Motors –

– 50 of 54 models– Standard 2008

• Acura• Lexus Link

OnStar – 4.0+ million• General Motors –

– 50 of 54 models– Standard 2008

• Acura• Lexus Link

ATX –700,000• Mercedes (Teleaid)• BMW (Assist)

ATX –700,000• Mercedes (Teleaid)• BMW (Assist)

Making a Distinctive Difference

Making a Distinctive Difference

Monthly, telematics forward to PSAPsapproximately:

• 2,000 automatic airbag/crash notifications; and

• 15,000 emergency calls.

Monthly, telematics forward to PSAPsapproximately:

• 2,000 automatic airbag/crash notifications; and

• 15,000 emergency calls.

Making a Distinctive Difference

Making a Distinctive Difference

Monthly, telematics forward to PSAPs approximately:

• 2,000 automatic airbag/crash notifications; and

• 15,000 emergency calls.

As well as• 27,000 requests for roadside assistance;• 46,000 door unlocks;• 600 stolen vehicle location requests; • 30,000 remote diagnostics and • Over 350,000 requests for routing.

Monthly, telematics forward to PSAPs approximately:

• 2,000 automatic airbag/crash notifications; and

• 15,000 emergency calls.

As well as• 27,000 requests for roadside assistance;• 46,000 door unlocks;• 600 stolen vehicle location requests; • 30,000 remote diagnostics and • Over 350,000 requests for routing.

OnStar Button PressesThursday September 22, 2005

Detroit

Los Angeles Houston

New York

Telematics Contribution to Continuous Safety

Avoiding a Crash

During a Crash

After a Crash

Telematics Contribution to Continuous Safety

• Good Samaritan Calls

Avoiding a Crash

During a Crash

After a Crash

Telematics Contribution to Continuous Safety

• Good Samaritan Calls

Avoiding a Crash

During a Crash

After a Crash

• Emergency and Good Samaritan calls

• Automatic Airbag Deployment Notification (Gen 1)

Crash Notification TodayCrash Notification TodayCrash Notification TodayCrash Notification Today

PSAPPSAPPSAPPSAP

VoiceVoiceVoiceVoice

DataDataDataData

Richard Corshane Video

Telematics Call Handling Telematics Call Handling

• Operations designed to APCO Standards

• Pre-arrival medical instructions by PSAP

• Language – Advisor capability– Language Line

• Operations designed to APCO Standards

• Pre-arrival medical instructions by PSAP

• Language – Advisor capability– Language Line

On Scene AssistanceOn Scene Assistance

•Flash lights and sound horn to aidin finding vehicle off road

•Specific Longitude and latitude data for medical flight assistance

•Maintain call connection with occupants until public safety arrives

•Flash lights and sound horn to aidin finding vehicle off road

•Specific Longitude and latitude data for medical flight assistance

•Maintain call connection with occupants until public safety arrives

Generation 2 Telematics Services Are Emerging

Generation 2 Telematics Services Are Emerging

• Advanced Automatic Crash Notification (AACN)

• Periodic vehicle diagnostic reports to consumers

• Turn by Turn navigation

• Advanced Automatic Crash Notification (AACN)

• Periodic vehicle diagnostic reports to consumers

• Turn by Turn navigation

Telematics Contribution to Continuous Safety

• Good Samaritan Calls

Avoiding a Crash

During a Crash

After a Crash

• Emergency and Good Samaritan calls

• Automatic Airbag Deployment Notification (Gen 1)

• AACN – Advanced Automatic Crash Notification (Gen 2)

Advanced Automatic Crash Notification

Advanced Automatic Crash Notification

front sensors*

side sensors* OnStarmodule

cellular antenna

front sensors*

side sensors* OnStarmodule

cellular antenna

front sensors*

side sensors* OnStarmodule

cellular antenna

Embedded Telematics AACN Functionality

Embedded Telematics AACN Functionality

• Continues to transmit location data and crash data to the OnStar call center

• Advisor receives and will relay– Location– Direction of Impact Force (New – 360°)– Air Bag Deployment– Delta V (New)– Multiple Severe Impacts (New)– Rollover (if equipped)

• Continues to transmit location data and crash data to the OnStar call center

• Advisor receives and will relay– Location– Direction of Impact Force (New – 360°)– Air Bag Deployment– Delta V (New)– Multiple Severe Impacts (New)– Rollover (if equipped)

Conditional Probability of Fatality or MAIS ≥ 3 in a Vehicle Given ΔvFor Dual Airbag-Equipped Vehicles in Towaway Crashes in 2000-2004 NASS-CDS

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

0 up to 5 mph 5 up to 10mph

10 up to 15mph

15 up to 20mph

20 up to 25mph

25 up to 30mph

30 up to 35mph

35 mph andover

ΔV Range

Pro

baili

ty o

f Fat

ality

or

MA

IS ≥

3 |

Δv

Side

Front

Looking to the FutureLooking to the Future

• Help public safety provide a faster and more targeted response– Continue rollout of AACN

• Assist in developing predictive algorithms that leverage AACN data

• Help public safety provide a faster and more targeted response– Continue rollout of AACN

• Assist in developing predictive algorithms that leverage AACN data

Predictive AlgorithmsPredictive Algorithms• Lehman Medical Center and George Washington University

with NHTSA support– In early development

• Allow prediction of probability of severe injury using multiple factors, such as:– Delta V– Principal direction of force – Vehicle weight – Rollover

• Hospital admission possibility, OR needs, Level 1 trauma care needs, injury types

• Lehman Medical Center and George Washington University with NHTSA support– In early development

• Allow prediction of probability of severe injury using multiple factors, such as:– Delta V– Principal direction of force – Vehicle weight – Rollover

• Hospital admission possibility, OR needs, Level 1 trauma care needs, injury types

Looking to the FutureLooking to the Future

• Help public safety provide a faster and more targeted response– Continue rollout of AACN

• Assist in developing predictive algorithms that leverage AACN data

– Enhance voice and data routing

• Help public safety provide a faster and more targeted response– Continue rollout of AACN

• Assist in developing predictive algorithms that leverage AACN data

– Enhance voice and data routing

Public Safety Interaction – Long Term Vision

Today

VoiceVoice

DataData

PSAPPSAP

Voice

Public Safety Interaction – Long Term Vision

Today Future (MN DOT FOT)

VoiceVoice

DataData

PSAPPSAP

Voice

PSAPPSAP

VoiceVoice

DataDataVoice/data

Public Safety Interaction – Long Term Vision

Today Future (MN DOT FOT)

VoiceVoice

DataData

PSAPPSAP

Voice

PSAPPSAP

VoiceVoice

DataDataVoice/data

Data DistributionData Distribution

•Data Exchanged Utilizing XML

•Using ComCARE Telematics Data Standard

•Data Privacy is a Key Issue

•Data Exchanged Utilizing XML

•Using ComCARE Telematics Data Standard

•Data Privacy is a Key Issue

Data Shared

     Provider Name/ID      Incident ID

     Call Back Number      Event Verified

     Date Stamp      Time Received

     Latitude and Longitude      VIN

     Datum      Device Event Type

     Delta V, Direction of Force      Which airbags deployed

     Vehicle Manufacturer, Make, Model, Year, Color

Rollover information (if available and present)

Multiple Impacts

Crash Icon in CARS

Generation II telematics services are emerging

Generation II telematics services are emerging

• Advanced Automatic Crash Notification (AACN)

• Periodic vehicle diagnostic reports to consumers

• Turn by Turn navigation

• Advanced Automatic Crash Notification (AACN)

• Periodic vehicle diagnostic reports to consumers

• Turn by Turn navigation

Telematics Contribution to Continuous Safety

• Good Samaritan calls

• Requested Remote Diagnostics (Gen 1)

• Regular E-mail Diagnostics Report (Gen 2)

Avoiding a Crash

During a Crash

After a Crash

• Emergency and Good Samaritan calls

• Automatic Airbag Deployment Notification (Gen 1)

• AACN - Advanced Automatic Crash Notification (Gen 2)

OnStar Vehicle Diagnostics – Sample Email

OnStar Vehicle Diagnostics – Sample Email

Account Information:

Hands-Free Calling Information:

Vehicle Diagnostics:

Introductory Message:

Vehicle Maintenance Data

Generation II telematics services are emerging

Generation II telematics services are emerging

• Advanced Automatic Crash Notification (AACN)

• Periodic vehicle diagnostic reports to consumers

• Turn by Turn navigation

• Advanced Automatic Crash Notification (AACN)

• Periodic vehicle diagnostic reports to consumers

• Turn by Turn navigation

Telematics Contribution to Continuous Safety

• Good Samaritan calls

• Requested Remote Diagnostics (Gen 1)

• Regular E-mail Diagnostics Report (Gen 2)

• Navigation - Advisor delivered Instructions (Gen 1)

Avoiding a Crash

During a Crash

After a Crash

• Emergency and Good Samaritan calls

• Automatic Airbag Deployment Notification (Gen 1)

• AACN - Advanced Automatic Crash Notification (Gen 2)

Telematics Contribution to Continuous Safety

• Good Samaritan calls

• Requested Remote Diagnostics (Gen 1)

• Regular E-mail Diagnostics Report (Gen 2)

• Navigation - Advisor delivered Instructions (Gen 1) - Downloaded GPS guided TBT (Turn-by-Turn)

Avoiding a Crash

During a Crash

After a Crash

• Emergency and Good Samaritan calls

• Automatic Airbag Deployment Notification (Gen 1)

• AACN - Advanced Automatic Crash Notification (Gen 2)

Telematics Contribution to Continuous Safety

• Good Samaritan calls

• Requested Remote Diagnostics (Gen 1)

• Regular E-mail Diagnostics Report (Gen 2)

• Navigation - Advisor delivered Instructions (Gen 1) - Downloaded GPS guided TBT (Turn-by-Turn)

Avoiding a Crash

During a Crash

After a Crash

• Emergency and Good Samaritan calls

• Automatic Airbag Deployment Notification (Gen 1)

• AACN - Advanced Automatic Crash Notification (Gen 2)

• Fastened Seat Belt!