TWO CHOICES: Do you serve ESPRESSO? NO? THANK YOU. HANG UP. WRITE DOWN INFO Hi. Gotta Question: Do you serve espresso, cappuccino and café mochas? If “YES”, thank the person and hang up. If “NO”, What is your name please? Is the manager or owner available for a moment? Hi, my name is ___________. I’m calling from (COMPANY NAME). The person (name) I just spoke to told me that you DON’T serve specialty coffees like mochas, French vanillas, cappuccinos, lattes and cha teas. Is that right? Then you’ll love what I’m going to tell you. Our company has created the most amazing breakthrough in the specialty coffee industry. This is a brand new program and has never been offered before. We have created the world’s first Mini-Starbucks. With the push of a button, your staff will serve all the Starbucks specialty coffees like café latte, café mocha, cappuccino, espresso, French vanilla, chai tea, and more. I would like to set a 5-minute appointment with you (the owner of the company). I will show you how this program works AND serve you the Starbucks specialty coffees. Our program could generate thousands and thousands of dollars a year into your cash register without virtually NO financial exposure. Plus, you get to get onto the Starbucks billion dollar branding for FREE. Is morning or afternoon better for you? I have an opening tomorrow at ___ or X-Day at _______. Which works for you?

(If you need to add this:) We have been in business for 20 years. We have thousands of customers across the United States. This system has never been offered to businesses before. I promise you have never seen anything like this system or this program before. (BACK TO APPOINTMENT SETTING – Have the client look at our website)