Telecommunication Takes On Healthcare

Role of Telecommunications in Healthcare Role of Telecommunications in Healthcare Industry DisruptionIndustry Disruption

Moderator: Daniel RupparModerator: Daniel Ruppar

Speakers: Natasha Gulati, Shruthi ParakkalSpeakers: Natasha Gulati, Shruthi ParakkalSpeakers: Natasha Gulati, Shruthi ParakkalSpeakers: Natasha Gulati, Shruthi Parakkal

© 2014 Frost & Sullivan. All rights reserved. This document contains highly confidential information and is the sole property of

Frost & Sullivan. No part of it may be circulated, quoted, copied or otherwise reproduced without the written approval of Frost & Sullivan.

Daniel Ruppar

Global Program Lead, Connected Health

Today’s Moderator and Panelists

Natasha Gulati

2

Senior Industry Analyst, Connected Health

Shruthi Parakkal

Industry Analyst, Connected Health

Focus Points

1. What are regional trends and challenges in adoption of advancetelecommunication tools in healthcare?

2. What are some unmet market needs that telecom companies areuniquely positioned to service?

3

3. How are leading telecoms around the world catering to the needs of thehealthcare industry?

4. What are the key success factors for a telecom business model inhealthcare?

5. How will telecommunications transform healthcare delivery in the future?

Poll Question

Which of the following technologies do you see as a real game changer in healthcare over the next 5 year?

a) Wearable devicesb) mHealthc) Machine-2-Machine communication

d) Internet of Things

4

Applications for Telecommunications in Healthcare Delivery

mHealth Apps

Mobile Payments

RPMPersonal

Emergency Response System

(PERS)

Remote Doctor Services

Integration of Smart Communities

Telecom Services for the Healthcare Industry: Applications of Telecommunications in Healthcare Delivery, Global, 2013

5

TelephonyFixed and

Mobile Broadband

Digital Signage

Internet Protocol

Television (IPTV)

Cellular Communication

M2M Communication Cloud Services

Traditional Telecommunications Offerings

Enterprise Offerings for Healthcare Providers

Video Telemedicine

RPM Healthcare IT Platform

Clinical Apps

Enterprise Mobility

Solutions

Asset Management

Solutions

Patient Entertainment

Systems

Healthcare Offerings for Consumers

Source: Frost & Sullivan

• Trillion dollar industry and still growing

• Important alternative revenue streams

• Strong untapped potential for

connectivity solutions

• Top of mind issue for consumers and

company stakeholders

The Dilemma for Telecommunications Service Providers

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• Telecoms still largely limited to

providing traditional offerings

• Absence of a coherent healthcare

strategy

• Inability to establish a sustainable

business model


Current State of Telecommunications in Healthcare Delivery – North America

Fingers crossed for favorable

regulations

Leading market participants –

AT&T, Verizon, Sprint

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Current State of Telecommunications in Healthcare Delivery – LATAM

Fiefdom of a single ruler

Leading market participant –

8


Leading market participant –

Telefonica

Current State of Telecommunications in Healthcare Delivery – Europe

Opportunities for telecoms to

capitalize on replacement of

legacy systems

Leading market participants – BT,

Orange, Vodafone, T-Systems

9


Current State of Telecommunications in Healthcare Delivery – Asia-Pacific

The land of abandoned pilots

Leading market participants –

Telstra, SK Telecom, Bharti

Airtel, Tata Docomo

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Frost & Sullivan Telecom Services Portfolio for Healthcare, Global, 2013

Healthcare Providers

Mobile communication

Mobile broadband

Cloud services

Unified communications Managed services

Industry vertical cloud

Enterprise mobility

Asset management

Bedside entertainmentHealthcare IT

Clinical appsPERS

Telecom Services for the Healthcare Industry: Frost & Sullivan Telecom Services Portfolio for Healthcare, Global, 2013

Video telemedicine

Telesurgery

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M2M

communications

Patients and Consumers

Government and Payers

Telephony

VOIP

broadband

Fixed broadband

Wireless connectivity

National broadband

Community care

Education

IPTV

Bedside entertainment

RPM

Healthcare IT platforms

Electronic and mobile payments

Educational messages

Patient monitoring apps

Fitness and wellness apps

Specia

lizatio

n F

ocus

Key

ICT

HC

The Opportunistic Nature of Telecoms

Chronic Disease

Management

Remote Patient

Monitoring

Healthcare IT

Platforms

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Video

Telemedicine

Aged Care

Education and

Awareness

The Risks in Healthcare

Ris

k M

itig

ati

on

Str

ate

gie

s

Keeping pace

with technology

evolution

Consumer

Portfolio Diversity

1. % of revenue from

traditional

telecommunication

s offerings versus

Regulatory

transitions

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Ris

k M

itig

ati

on

Str

ate

gie

s

Unforeseen

competitors

Identifying the right

ecosystem partners

Consumer

engagement

and adoption

s offerings versus

industry-specific

solutions

2. Within healthcare

% of revenue from

different products

and stakeholders

Ability to

generate

tangible returns

A World Only Half Explored

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New Age Healthcare Enabled by Telecommunications Services

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Image source: Med Tech Insider, Aurametrix, Xcluesiv, The University of Chicago Medicine, Engadget, Marathon Health


Seamless information gathering, collation, analytics, and disseminationSeamless information gathering, collation, analytics, and dissemination

Telehealth

Creating Your Strategy Canvas

Value Proposition Key Success Factor

;

Technology of Choice

• Business

sustainability

• Social

• Business

sustainability

• Social

End GoalEnd Goal

Real-time

ubiquitous access to healthcare services

Identifying the right ecosystem partners

Cloud based platforms for

mHealth and telemedicine

Healthcare Ability to connect

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Cloud platforms

Connected Devices

• Social

responsibility

• Social

responsibilityHealthcare integration and interoperability

Ability to connect diverse healthcare stakeholders

Hybrid Clouds

Passive yet seamless vigilance

Creating a rich and robust platform

Embedded sensors in conspicuous or mundane accessories

Next Steps

Develop Your Visionary and Innovative SkillsGrowth Partnership Service Share your growth thought leadership and ideas or

join our GIL Global Community

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For Additional Information

Jennifer Carson

Corporate Communications

Healthcare

(210) 247-2450

[email protected]

Reenita Das

Partner

Healthcare

(408) 857-9386

[email protected]

20

Natasha Gulati

Senior Industry Analyst

Healthcare,

+603 6204 [email protected]

Daniel Ruppar

Global Program DirectorHealthcare

(210) 247-2428

[email protected]

Telecommunication Takes On Healthcare

Technology

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