TELECOM, MEDIA & TECHNOLOGY (TMT) · PDF fileTELECOM, MEDIA & TECHNOLOGY (TMT) PROFILE . VTT...

VTT Global

Strategy & Management Consultants

TELECOM, MEDIA & TECHNOLOGY (TMT)

PROFILE

VTT

Global


VTT GLOBAL (PVT) LTD. ESTABLISHED IN 1992, IS AN INTERNATIONAL

ORGANIZATION OF STRATEGY AND MANAGEMENT CONSULTANTS

SERVING CLIENTS IN PUBLIC AND PRIVATE SECTORS...

Established with a DNA of quality, VTT Global is an International Consultancy Company

specializing in strategy and management consulting services. Registered in both Pakistan and

the United States, VTT Global is headquartered in Islamabad, with its operational centers

across major cities of Pakistan

We pride in retaining a team of talented and seasoned professionals who have served

several renowned organizations in the development, commercial, and public sectors

We offer services in Development, TMT, Energy and Corporate & Commercial sectors

We have an uncompromising commitment to provide our clients with quality solutions and

services while maintaining the highest level of ethical standards, and to ensure our clients

meet or exceed their business objectives

We have collaboration/ association/ affiliation with leading International Firms

VTT

Global


OUR VISION IS OUR MOTIVATION TOWARDS EXCELLENCE IN

ALL OF OUR BUSINESS ENGAGEMENTS ACROSS THE GLOBE

“To empower our partners and clients to

profit from the greatest corporate asset of this

age – the ability to interpret and harness

information”

VTT

Global


OUR BUSINESS PHILOSOPHY IS A DERIVATIVE OF INDUSTRY

BEST PRACTICES COMBINED WITH OUR GLOBAL

EXPERIENCES, SETS OUR PRIMARY GOALS

We ensure the success of our clients by rapidly improving productivity and

efficiency to maximize their returns

Clients – Our Top Priority

We provide innovative & sustainable

solutions to help meet pressing

challenges

Innovative and better ideas

We hire the most talented professionals from various

industries

Most Valuable Asset: Employees

We work as a TEAM to

deliver the best results

Team work

We deliver excellence in whatever we undertake

Deliverables

VTT

Global


HEADQUARTERED IN ISLAMABAD (PAKISTAN) AND HAVE

OFFICES IN ALL MAJOR CITIES OF PAKISTAN…WE HAVE

SUCCESSFULLY DELIVERED PROJECTS GLOBALLY…

CAPEX/OPEX

Management &

Business Process Re-

engineering project for

Helios Towers, Nigeria

Carried out off-site

Procurement & Vendor

Management for Helios

Towers, Nigeria

Provided cost effective

technical designs for

individual BTS sites to

Helios Towers, Nigeria

Market analysis and

outreach strategy for

broadband operator –

GO Telecom

Strategy Evaluation &

Commercial Quick-wins

for Etisalat Afghanistan

Technology Migration

Strategy for Jordan’s

Xpress

Telecommunications

HR Selection &

Recruitment of

resources for Intelligent

Networks, Core and RF

Departments -- Zain

(MTC) Saudi Arabia

Provision of Commercial

Consultancy Services to a

large group of UAE (in

partnership with Booz &

Co.)

AJ&K

Muzaffarabad

Capital

Territory &

Punjab

Islamabad

Lahore

Multan

KP

Peshawar

Sindh

Karachi

Our Geographic Presence in Pakistan

Various projects in

Pakistan (public and

private sectors plus

international donor

agencies)

3 Corporate Offices

5 Field Offices(temp)

5 Partners

20+ consultants

VTT Global has an extensive geographical outreach in the MENA region and throughout Pakistan, especially in ICT, AJK, KPK, Sindh, & Punjab,

which helps us expeditiously mobilize competent, regionally & culturally-aware resources.

VTT

Global


TELECOM, MEDIA & TECHNOLOGY SECTOR

In TMT sector we cover a broad spectrum of services including research, business management, operations management, commercial and corporate strategy, in-flight reviews, network rollouts, regulatory affairs, licensing and interconnects

The team specializes in revenue assurance, vendor management, technical due-diligence and network audits

For this sector we also assist our clients solve their problems, make the most appropriate decisions, and optimize systems through the power of analytics

We assist our clients with Capex/Opex management, agile business process management, minimize losses, and boost profits

Our team members have to their credit design and deployment of more than 5000 telecom cellular sites and successful operations of more than 11000 telecom cellular sites

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OUR APPROCH

Our approach is to combine our technical

expertise with our business management skills and

expertise on working with tools to develop

solutions to real time business problems

Our strategy of continuous improvement allows us

to constantly build our skillset in technical, business

and tools to cater for the needs of everyday

business problems

Our tailor made solutions have successfully

delivered desired results and we enjoy excellent

reputation with our clients

Solutions, Delivering Results

Tools

Business Skills

Technical Solutions

VTT

Global


TMT SECTOR OFFERINGS (CORPORATE)

Development TMT

Energy Corporate

Corporate Strategy

Go-to-market strategy

Pricing strategy

Infrastructure sharing

Distribution network strategy

Licensing strategy

Restructuring

Mergers, divesture

Product launch

Business Transformation

Regulatory Affairs

Interconnect

Auctions & Licensing

Advocacy

Competitiveness

Gray traffic/SIM boxing

Type approvals

Project Management

Project Scheduling & Tracking

Business processes &

performance checks

Cost Control

Communication management

Performance Management

HR Management

Vendor/Subcontractor

Management

Anti Fraud & Revenue

Assurance

Grey Traffic Management Solution in

collaboration with FraudBuster

Revenue Assurance Solution in

collaboration with AB Solutions

Business process optimization

Change management

Billing and receivables management

VTT

Global


TMT SECTOR OFFERINGS (TECHNICAL)

Development TMT

Energy Corporate

Network Rollout/Swap

Network design

Network Audits

Operations Audits

Rollout Audits

Vendor Performance Audits

Quality Monitoring & Assurance

KPI monitoring and Performance

Management

RF Solution Pre swap drive testing and

benchmarking

During swap site wise drive

testing and parameter verification

Post swap cluster wise drive

testing

Post & Pre swap KPI comparative

analysis

Network Operations

Planning

Handing over/taking over planning

Operations processes design

Resource provision &

dimensioning

KPI prioritization and

benchmarking

Preventive & Corrective

Maintenance planning

Spares pool management planning

Operations contracting Innovative Solutions 3G/4G planning and rollout PMO

WiFi offloading and active

handover

Packet core optimization

Network dimensioning and

optimization

Shared services implementation

NMS integration and optimization

Billing systems integration and

optimization

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CORPORATE SECTOR

We are dedicated to help the corporate and

commercial sector organizations across

various industries in Pakistan and the MENA

region

Through our innovative consulting, we enable

organizations to deliver improved services

within reasonable timeframe while containing

costs and enhancing value for stakeholders

and community

We also know what it takes in terms of the

critical success factors and the need for clear

vision and committed management support

VTT

Global


CORPORATE SECTOR OFFERINGS

Development Telecom/ICT

Energy Corporate

Organization/Operations

Design & Transformation

Corporate/Business Units Strategy

Vision and Mission Development

Strategic Options Development

and Strategy Selection

Line-of-Business Initiatives

Supporting the Strategy

Goals, Measures, and Metrics

development

Risk Identification and Mitigation

Implementation Planning and

Assistance

Product Design and Development

Corporate Launch

Business Transformation

Business Analysis

Organizational Design &

Restructuring

Research and Analysis

Citizen Perception Surveys

Analyzing and Managing Complex Data

for clients

Conducting Ongoing Validity Research

Benchmarking, Baseline and Impact

Evaluation Studies

Consumer / Household surveys

Corporate Positioning assessments

IT Solutions Search Engine Optimization (SCO)

Cloud deployment strategies

Site branding and design

System development

Open source customizations

Process automation and optimization

Social networking brand awareness

campaigns

Systems integrations

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Global


TMT TOOLS

Research & Analysis

KPI dash boarding

SPSS Statistical Analyzer

STATA Statistical Analyzer

Cognos Business Intelligence

Power Pivots

Network Design

Mentum Planet

Planet

Atoll

Asset

Pathloss

IT Solutions

Oracle / SQL Server / MySQL

Java/PHP/.Net/ASP.Net

JQuery/AJAX

Bootstrap

HTML5/CSS 3

Photoshop/Fireworks/Dream

weaver/Coral Draw

Artificial intelligence

Linux/Unix/Mac/Windows

Android/iOS/WinMobile

Network Optimization

TEMS

NEMO

XCAL & XCAP

ACTIX

PCTEL Ex Flex

Agilent E6474A Network

Management Software

DRT Scanner

LAN / WAN Design &

Optimization

NetScout / Fluke / NetQos

NetSim

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VTT GLOBAL HAS, OVER A PERIOD OF TIME, DEVELOPED END

TO END EXPERTISE IN ADDRESSING TMT BUSINESS

REQUIREMENTS…

Du

e D

ilig

en

ce

VTT Global helps telecom businesses to make best of mergers & acquisition decisions through its innovative approach in conducting SWOT analysis and mapping it with industry statistics.

Bu

sin

ess

Pro

cess

Reen

gin

eeri

ng

VTT Global’s capability in identifying and designing business processes while incorporating best of best practices and produce maximum operational efficiency.

Netw

ork

Desi

gn

& A

ud

it

VTT Global’s approach to network design as well as while audits of existing networks is focused towards highest of efficiency and cost effectiveness.

Ro

llo

uts

, R

F e

ngg: an

d O

pera

tio

ns VTT Global’s

expertise in managing RF design & optimization, network rollouts and operations resulted in extra ordinary growth, maximum of network availability and best in class Quality of service.

Cap

Ex

& O

pE

x O

pti

miz

ati

on

VTT Global’s deep understanding and insight into telecom businesses enables us to critically review the CapEx and OpEx strategy, identify gaps and propose highly efficient measures to yield maximum cost to benefit ratio

Str

ate

gy &

Pla

nn

ing

VTT Global’s deep insight and vast expertise in the field of strategy design & implementation resulted in delivering out of the box tailor made solutions for each business problem

VTT

Global


DUE DILIGENCE…

Background

Businesses looking to expand and grow by mergers & acquisitions

Management is concerned for getting the right and ontime information for decision making

Need for top businesses to make the best choices out of multiple options

Need for econometric modeling and right pricing for profitable acquisitions

Need for appropriate framework of terms and conditions for successful mergers

Objectives and Scope

Objectives Identify key strengths and weaknesses and revenue streams. Define specific terms and conditions and framework of mergers & acquisitions Provide best M&A recommendations for best management decisions

Scope Business Layer

Organizational Strategy review Financial systems review Regulatory & Legal review HR & Administrative review Assets & Liabilities review

IT Layer Enterprise IT Systems & Strategy review BSS/OSS systems identification and review Financial Management system review CRM/ERP/Billing/IN Systems review Date management & warehousing strategy & systems review

Network Layer Network architecture & scalability review Owned & shared network assets review Spectrum band & design principles review Tools and Support Equipment inventory

VTT

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BUSINESS PROCESS RE-ENGINEERING…

Background

Organizations facing

challenges in ensuring

smooth operations with

clearly defined roles and

responsibilities and

reporting lines

Changing business

models and dynamics are

rendering legacy

processes to be

ineffective

Executives like to have

an end to end view of

their processes and

controls and well

established procedures

which lead to clear

reporting structures and

assigned responsibilities

with KPIs


Objectives Identify gaps in currently deployed processes and define the strategy to fill the

gaps

Design business processes to achieve smooth operations with assigned

responsibilities and KPIs at each step in between

Deploy the process and ensure smooth transition to new processes


Organizational strategy design and review processes

Contracting, legal and regulatory processes

Sales & Marketing processes

Finance, HR & Admin processes

Network Rollout & project management processes

Operations & maintenance processes

Customer service and Quality management processes

Cross functional business performance measurement and management processes

IT Layer Business process automation analysis

Recommendation of Tools and systems for implementation of processes

Automate performance monitoring an feedback mechanism and systems recommendation

VTT

Global


NETWORK DESIGN & AUDIT…

Background

Telecom operators are

facing challenges in

designing the best in class

networks for assured

revenue and maximum

customer satisfaction

Managing spectrum has

always remained a pain

point of fast growing

operators

Selection of right area of

interests and assuring

contiguous coverage with

appropriate capacity

delivery is another key

issue while linking the

network design the

strategic business plans

Selection of appropriate

equipment and architecture

based on technology plays a

pivotal role in any

operators success


Objectives Selection of right AOIs and best coverage and capacity plans Design of spectrum to achieve maximum efficiency Identify gaps in proposed coverage/capacity design and business plans Review of existing network designs, architecture, infrastructure and

scalability


Network design review with respect to business plan Matching network deliverables with business KPIs Review of spectrum design and efficiency parameters

IT Layer BSS/OSS systems detailed review and design IN Systems review and design

Network Layer Network architecture & scalability review Review of rollout strategy i.e. (Owned & shared) Sector wise spectrum deployment and interference management plan Backhauling design review and cost efficiency analysis Review of IP management plan Critical review of site design templates and CapEx efficiency parameters Review of coverage and capacity management plan

VTT

Global


ROLLOUT & OPERATIONS MANAGEMENT…

Background

Managing highly

efficient network

rollout is has always

remained a challenge

for telecom operators

Right design of project

management practice

for managing rollouts

plays a key role in

successful network

rollout

Managing end to end

rollouts and ensuring

adherence to cost, time

and scope and quality

requires a highly

specific skillset


Objectives Design and deployment of right project management practice

End to end management of overall rollout and operations

Contracts and vendor management


Network rollout as per business plan priorities

Ensuring adherence to cost, time, scope and quality

Managing HR, finance, contracts and change

IT Layer Managing deployment of BOSS systems

Managing deployment of NOC, IN and unified communication systems

Network Layer Managing site acquisitions, civil works, equipment installations and acceptances

Managing RF and TXN connectivity as per designs

Ensuring required coverage and capacity delivery

Continuous KPI monitoring and network performance management

Managing all the preventive and corrective maintenance schedules and activities

Carefully controlling network software upgrades and layout changes

VTT

Global


RF ENGINEERING SERVICES…

Background

Managing RF engineering

related tasks requires a

highly specific skillset

VTT has in-house

expertise available to

deliver varied complex

projects.

Our team members have

worked with major

telecom operators and

vendors in US, UK,

Australia and Pakistan.

VTT ensure quality

service delivery with

keen focus on strong

process, team

enablement and

deployment of licensed

market leading tools

RF Design & Planning Design of 2G/2.5G/3G/4G networks and processes to meet demanding

marketing/roll out requirements. Including both Indoor & Outdoor scenarios Nominal planning & TSS RF planning , Capacity Planning Pre & Post launch Site audits Micro & Macro Cell planning Long Term RF Planning strategy Prediction Plots , Electrical & Mechanical Tilt configuration RF Antennas / Hardware selection Regular traffic analysis

RF Optimization Optimization of 2G/2.5G/3G/4G networks and processes to meet the KPI targets Drive test Logs analysis & corrective measures KPI analysis & Complaints handling KPI optimization including Traffic , Congestion , Call Drop , Retainability, etc. Spectrum Scanning & interference analysis Redesign RF coverage holes identification In-depth optimization using specialized optimization tools Network dimensioning Long term optimization strategy

VTT

Global


CAPEX AND OPEX OPTIMIZATION…

Background

Ensuring cost

efficient

deployments and

operations is critical

to any telecom

business

Identification of

revenue leakages

and areas of weak

planning

Controlling cost

factors of network

operations by

utilizing industry and

technology best

practices and

innovative solutions

Objectives and Scope Objectives

Identification of gaps in rollout and operations design Recommend innovative solutions for achieving maximum cost to benefit

ratio Control the cost of operations to ensure maximum revenue generation


Review and analysis of financial controls in place In-depth analysis of network budgeting in comparison with capital and

recurring costs

IT Layer Review of appropriate implementation of all business processes and

performance checks

Network Layer Review of network maintenance schedules and scope Root cause analysis of most commonly happening faults causing network

downtime Implementation of solutions to ensure maximum network availability Customer experience measurement and identification of gaps Implement initiatives for the improvement of customer experience and revenue

assurance

VTT

Global


STRATEGY & PLANNING…

Background

Ensuring high level

of operational

excellence is critical

to any telecom

business

Achievement of

required ROI is a

challenging situation

for highly

competitive telecom

industry

Thinking out of the

box and generating

highly workable

solutions delivering

results in short term

are always desired


Objectives Review of relationships between corporate goals and product offerings

Design solutions to boost the generation of desired ROI

Implement quick win solutions for achievement of desired results


Review and identification of highly sensitive indicators of business plan

In-depth analysis for the identification of gaps between planning and

implementation

Design of high delivering short term quick win solutions

Capacity building of organization’s strategy teams for continuous quick wins

Commercial Layer Review of complete product portfolio and service offerings

Identification of Gaps between strategic planning and product design, customer

relationship management & user experience

Design out of the box solutions for developing strong linkages between

products, customer management and desired user experience

Help implement the solutions through capacity building and continuous

improvements

VTT

Global


OUR HIGHLY RESILIENT FOUR STEP STRATEGY FOR TMT

ASSIGNMENTS HAS PROVEN ITS MANTLE OVER TIME…

Audit

Design

Implement

Measure

The starting point of our strategy towards any TMT assignment is the audit of existing systems, designs, contracts and processes.

We identify the loopholes and KPIs at this step and set targets with are realistically achievable and value oriented

We design solutions and strategies to address the problem in its length and breadth

Our technology experts implement the designed solutions and strategies to achieve the set targets

We measure the results & improvements achieved through implemented solutions & strategies

Our aim remains on our customer’s capacity building to run the continuous cycle of auditing and operational alignments to maintain the status of growth and value addition

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Global


MEST – DATA COLLECTION AND ANALYSIS TOOL

VTT Global’s professional teams of strategy management and ICT consultants have designed and deployed various ICT based business solutions for several reputed international clients to assist in achieving their desired objectives

Our state-of-the-art customized web-based software, i.e. MEST (Monitoring and Evaluation Support Tool) provides a medium for data entry, validation, presentation, analysis, and reporting.

This tool features data imaging from the various data analysis activities, and facilitate users with an interface for real-time reporting, based on their requirements through enhanced MIS functionality and mapping

Time tested and acknowledged Enterprise Resource Planning, Document Management, and Team Collaboration Portal Solutions

Diversified experiences of our team members has created an un-paralleled synergy to design and develop cutting edge products by harnessing advanced technologies such as ArcGIS, Map Info, Google Map Servers, Microsoft .NET Framework , Silverlight , WPF , Visual C++/COM+ Adobe Flex , Java 2 SE , JAVA 2 EE , Oracle and MS SQL Server and various Open Source Platforms to name a few

The screen shots depict the Geo-Spatial querying and

data analysis tools developed for various Clients

VTT

Global


STRATEGIC ANALYSIS OF PAKISTAN’S TELECOM

MARKET COMPETITIVENESS…

Country / Year Client

(Contractual Relation) Client Situation VTT Support

Pakistan

Competition

Commission of Pakistan

(CCP)

Strategic Analysis on

International Clearing

House (ICH) Agreement

Competition commission of Pakistan (CCP) has been approached by “all” Long Distance and International (LDI) operators to validate their request for forming a joint forum by creating an “International Clearing House (ICH)”.

VTT carried out a strategic analysis and high-level review

of the International Clearing House Agreement between

PTCL and LDIs.

VTT consultants evaluated the transaction as a trusted

partner and highlighted the significance of this transaction

viz-a-viz the local market and its effect to the competition

in Pakistan.

The team identified the pros/cons of the this agreement

and underlined the envisaged problems which might arise

due to the implementation of this ICH agreement.

Competitiveness

Support Fund (CSF) –

USAID

Competitiveness Analysis

of challenges in

Pakistan’s IT &Telecom

Sector

CSF engaged VTT to develop a comprehensive understanding with respect to the competitiveness of Pakistan’s IT and Telecom industry.

VTT successfully developed a detailed competitiveness

report highlighting various challenges faced by Pakistan’s

Telecom and IT industry and carried out high-level

analysis of the challenges and their effect on the growth

of the industry.

VTT carried out an extensive exercise to mobilize a

dialogue across the value chain. VTT conducted local and

global market analysis, interviewing of key stakeholders

from the IT and Telecom Industry, benchmarking and

needs assessment.

The exercise resulted in an inventory of current

challenges faced by the industry and an action agenda to

address the constraints and better position the IT and

Telecom Industry Pakistan and take advantage of

opportunities for growth.

VTT

Global




Pakistan

Pakistan Telecom

Authority (PTA)

Framework for the

Implementation of Local

Number Portability in

Pakistan

PTA, required to develop an understanding of Local Number Portability (LNP), its impact on the existing operator’s business and the monetary implication, so that a regulatory framework in this regard could be devised.

VTT advised and assisted the regulatory body in preparing a

regulatory framework for implementation of Local Number

Portability by Fixed and Wireless Operators, including the

monitory implications, extent of its use, benefits/ draw backs,

methodology of implementation, its impact on existing operators

business with special reference to new versus old licensees and

emergence of new business.

VTT carried out an extensive study on the Local Number

Portability, market analysis, international benchmarking and

needs assessment and finally presented the findings, the

understanding of the subject and the roadmap for

implementation.

WaridTel

Organizational

Restructuring

The client, a cellular service operator was operating in the highly competitive market of telecommunications in Pakistan. The organization was less than optimal in most departments. Departments were overstaffed and there were many redundancies in job functions, specifically in the middle management positions.

VTT provided the client with its Human Capital Management

experts; specializing in the telecommunications industry, who

formulated a comprehensive workforce planning strategy

suitable for the client and relevant to expertise required in the

telecommunications industry and conducted one-on-one

interviews and focus group sessions with senior and middle level

management.

The team analyzed the gathered data and identified future

workforce requirements in mission critical job functions.

VTT analyzed the organization structures and workforce

requirements using standardized frameworks, such as eTOM,

TAM and industry best practices and benchmarked the clients

performance with its competitors in the local and regional

markets using certain KPIs.

VTT formulated restructuring recommendations, which proposed

critical structural changes and alignments of job functions with

workforce requirements

TECHNOLOGY FRAMEWORK DESIGN FOR ENHANCED

SERVICE OFFERINGS AND END USER EXPERIENCE…

VTT

Global


Country /

Year

Client

(Contractual

Relation)

Client Situation VTT Support

Nigeria

Helios Towers Nigeria

(HTN)

CAPEX & OPEX

Management Strategy

and Re-engineering of

SCM Processes

HTN was seeking to take CAPEX and OPEX reduction initiatives piecemeal, so that in house capabilities are strengthened for such tasks and it is ensured that HTN meets quality standards set in its SLAs with customers.

VTT approached the CAPEX management initiative in three

phases.

Phase one included investigation of BTS site equipment and

comparison with obtained benchmark prices. VTT ensured a

CAPEX reduction of 25% through benchmarking.

Phase two included off-site procurement support to HTN’s

procurement department and engaging vendors by generation

and floating RFPs for selected items.

Phase three involved technical redesign of HTN’s BTS

equipment to reduce costs even further and achieve the

optimized BTS models to reduce CAPEX further by

approximately 40-50%.

United Arab

Emirates

Etisalat Operator needed to respond fast to market demands and competition action and wanted to implement a new business operation support system, which would replace its legacy IN and offline customer care and billing system.

User requirements were generated from scratch.

A new platform, which could support multiple mobile, wireless

and fixed access technologies, was implemented. It gave the

mobile operator a unified platform for building innovative

products and services, bundles, promotions; perform convergent

rating, charging and billing; platform also allowed integrated

OSS and CRM features.

With this new platform operator’s IT systems became ready for

supporting 3G services, which were seen as key drivers for

gaining long term competitive advantage.

New platform was implemented in a record time of 3 months.

Operator was able to lead the market in terms of innovative

products and services. All market surveys showed that the

operator owned innovation attribute .

Operators customer and market facing IT systems became

ready for 3G.

PERFORMANCE MANAGEMENT STRATEGY FOR

ENHANCED ROI & EFFICIENCIES…

VTT

Global




Afghanistan

Etisalat Afghanistan Being the 4th entrant in a competitive market operator started business with a focus on mass acquisition. Two years into business a switch was needed to balance growth and profitability, improve margins and enhance shareholder value

End to end business planning exercise was conducted, which

took various socio-economic, political and technology inputs and

resulted in: corporate strategy, market facing strategy and a

commercial plan, a technology strategy for network and IT and

a change in company’s operating model. All of this was

consolidated as a ten year financial plan giving P&L, cash flows

and balance sheets.

Focus was shifted to build brand as a source of competitive

advantage and a new branding campaign was launched.

A differentiated set of products and services were launched.

Network and IT readiness for 3G and broadband was kicked in

Within one year of launch of new strategy and business plan

company changed its brand standing from last to first.

Company increased its ARPU and had a premium over rest of

the market.

Etisalat Afghanistan To improve its market position operator made broadband and 3G+ integral part of its business strategy. In order to get shareholder approval for paying license fee

and incur capital expenditure a business case was needed that could be presented to investment committee

Valuation was done by building business cases for various

scenarios and impact of each on customers and revenues and

extrapolating that on overall financials projected over 5 years

and 10 years. Enterprise value and shareholder return was

established and impact of 3G+ was estimated in terms of NPV it

contributed to the enterprise valuation.

In fulfilment of corporate strategy and commercial plans a

network and IT strategy was prepared. HSPA+ was chosen as

the 3G+ technology and a phased rollout plan. To meet the

challenges of data explosion a new IP based point to multi point

microwave solution was adopted for backhaul. In long-haul, due

to lack of optical fiber, IP/MPLS based 3Gbps+ microwave

solution was adopted. BI functions were upgraded with strong

analytical CRM capability

Operator got approvals from the shareholders and was the first

to acquire license and go live.

MARKET FORECASTING, BUSINESS MODELING AND

REPOSITIONING FOR A MOBILE OPERATOR…

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Global


Country /

Year

Client

(Contractual

Relation)

Client Situation VTT Support

Afghanistan

Etisalat Afghanistan/

Strategy&

The client is the largest telecommunication services group in the region. The client required a rapid diagnosis of its current commercial operations since the implementation of previous years strategic commercial initiatives. This was to identify problems in the implementation processes of EA which may have been causing loss in revenues and an increase in churn. The loss of high value customers was increasingly worrisome and a strategy was needed to understand the situation and develop revenue boosting mechanisms while ensuring to curb the loss due to high churn. The exercise was to be a prelude to a larger commercial refresh program, however its results very significant for short term stability and long term planning.

VTT team alongside Booz & Co deployed a quick win

team in Pakistan. The team of experts was involved in

rapid diagnosis of current situation in EA. The experts

carried out detailed data analysis and business analysis

to identify problems. The data from previous years was

collated and analyzed to identify the pain points of

strategy implementation and identify a long list of

strategic quick wins which can address the situation in

short term. This long list of quick wins was shortened by

doing thorough research on each business model to filter

out 4 high impact quick win initiatives which can boost

revenue in short term and significantly reduce high churn

in high and middle value customer segments.

The final deliverable allowed EA to understand its

challenges and correct the implementation flaws that

were identified.

The client was presented with short term stabilizing quick

wins which can ensure revenue generation until a broader

scale commercial refresh program was implemented.

STRATEGIC EVALUATION & COMMERCIAL QUICK-

WINS FOR ETISALAT AFGHANISTAN

VTT

Global


Project Name Client Project Details

4G WiMax Network

Rollout – wi-tribe

Pakistan

End to end rollout of 4G WiMax Network for wi-tribe Pakistan. Established PMO, developed site database tools, performed complete vendor evaluation and then execution monitoring for a network of more than 800 sites in 5 cities of Pakistan.

Colocation

Management – wi-

tribe Pakistan

Managed Site infrastructure sharing for wi-tribe Pakistan and reduced CAPEX by more than 45% in comparison to deploy

new own sites. Managed to get around 100 sites of wi-tribe on other opcos infrastructure and around 150 sites of other

opcos on wi-tribe infrastructure.

Billing system

development – wi-

tribe Jordon

Managed the complete billing system development for wi-tribe Jordon and helped launch their 4G WiMax Network of

more than 500 sites.

2G Swap and 3G

Rollout – MTN Cote

d’Ivoire

Managed complete end to end swap of MTN 2G network of more than 1000 sites. Provided network redesign service for

effective network management and OPEX optimization. Also provided complete turn key service for legacy NSN

equipment decommissioning and deployment of new Huawei network.

Fiber Backbone

Deployment – MTN

Cote d’Ivoire

Provided complete services to MTN beginning from requirement analysis of 96 core Fiber Backbone across Ivory coast

in a ring topology measuring around 1400kms. Provided complete design, dimensioning and equipment requirements.

Sites Indoor to

Outdoor Project –

MTN Cote d’Ivoire

Provided complete end to end consultancy, design, and services for shifting of sites from indoor to outdoor for MTN

Ivory Coast. This project resulted in remarkable reduction of OPEX and network maintenance efforts. Decommissioned

indoor sites with shelters and deployed outdoor sites with minimal cooling requirements while increasing OPEX

efficiency.

TELECOM SECTOR PROJECTS

Associate qualifications of VTT Global team members

VTT

Global



Site Reduction Project for

Mobilink, Pakistan.

Managed Site Shutdown Project in which low revenue earning sites were dismantled. The project involved re-design of neighboring sites, capacity and coverage strengthening so that overall coverage and capacity is not compromised. Project duration was 1.5 years.

Pre-launch Design &

Optimization of GSM sites

for Ufone, Pakistan.

Provided RF design and optimization services to Huawei Technologies. The project was to perform RF design of new sites for Pakistani mobile operator, Ufone and

conduct the pre-launch optimization. The project also included capacity enhancement and antenna height reduction without compromising the RF coverage. The project

duration was 1.5 years.

Ensuring conformance of

KPI targets through RF

Optimization for Telenor,

Pakistan.

Led a team for 60+ RF engineers, and field technicians to ensure RF quality, capacity and coverage targets are met for mobile operator Telenor in Pakistan. The duration

of project was 3-years..

RF design of GSM

Network for Nokia,

Pakistan

Provided RF design to Nokia, Pakistan. The project involved RF design, propagation analysis, issuance of Search Rings to Site Acquisition, site surveys and selection for

GSM operator, Telenor. The project duration was 6-months.

RF Design, GSM 850

Overlay, Complex

Growth and Zoning

Support to AT&T

Wireless

Provided RF design services to Bechtel Communications, responsible for network modernization for AT&T Wireless in New York, New Jersey, USA. The

project included RF design, propagation analysis, RF emission compliance, FCC/FAA compliance, issuance of Search Rings to Site Acquisition, site surveys and selection

for AT&T Wireless. There was additional requirement for overlaying GSM in 850 MHz band over existing GSM sites operating in1900 MHz band. It involved surveys of

existing sites, suggesting modifications in existing design to incorporate the new technology. Zoning support was also provided to seek permission from local zoning

boards in New York & New Jersey area. The project duration was 3-years.

UK’s first ever 3G

Network Design for

Hutchison3G

Performed RF design of first ever 3G network in UK, launched by Hutchison 3G in 2000-01. The project involved RF design, propagation analysis, RF emissions

analysis, issuance of Search Rings to Site Acquisition, site surveys and selection, for Hutchison in cities of Rotherham, South Yorkshire and Chesterfield, Derbyshire. The

project duration was 1.5 years.

Roll-out of IS-95 CDMA

Network for Sprint, USA

Provided RF design and optimization services to Lucent Technologies. The project included RF design, , propagation analysis, RF emission compliance, FCC/FAA

compliance, issuance of Search Rings to Site Acquisition, site surveys and selection for Sprint Spectrum. The markets covered were Salt Lake City, Utah; Sacramento,

Oakland and San Francisco, California. Network Roll-out and Pre-launch Optimization services were also provided. The project duration was 3-years.

TELECOM SECTOR PROJECTS (CONTD.)

Associate qualifications of VTT Global team members

VTT

Global



CAPEX and OPEX

Management Strategy,

Business Process Re-

Engineering for SCM

Managing rollouts for 3000+ BTS sites. The client was able to reduce its procured item costs by 20-30%, utilizing the bench marks

provided by VTT in Phase 1 and 2, which resulted in a saving of millions of dollars.

Competitiveness in Pakistan’s

Information Technology and

Telecom Sector

VTT successfully developed a detailed competitiveness report highlighting various challenges faced by Pakistan’s Telecom and IT

industry and carried out high-level analysis of the challenges and their effect on the growth of the industry.

Exploring Latent Market

Opportunities in Enterprise

Sectors

Exploring Latent Market Opportunities in Enterprise Sectors - In order for Telenor to succeed in its objectives of attracting clients

with unique bundled solutions, it was critical to research the market for analyzing requirements of high-potential sectors with respect

to Telenor’s service and value proposition

Core network

implementation, network

infrastructure and RAN

rollout

Sindh & Baluchistan region’s engineering organization covering network O&M, radio network planning and expansions, core network

implementation, network infrastructure and RAN rollout. Focus on network expansion. Radio Access Network department’s

responsibilities included RF planning, radio network optimization, BSS planning, BSS capacity management, access backhauling and

transmission.

Cellular License Acquisition

for Nextel

Nextel International asked member partners of VTT to assist them in defining a complete strategy for acquisition of GSM license in

Pakistan. It included, Detail analysis of Pakistan Mobile Market, Complete market entry strategy and License bidding strategy

Planning, Design and Launch of

CDMA Network

Evaluation of Mobile Sector in Pakistan - Millicom requested our team to evaluate the mobile sector in Pakistan so as to determine the

“WAY FORWARD”. Millicom hired VTT to help them plan, design and launch their existing cellular network based into a full mobility

CDMA network.

TELECOM SECTOR PROJECTS (CONTD.)

VTT

Global



HR Functional

Assessment and

Recommendations

Benchmarked compensation and benefits packages with the local market of telecommunications, as well as other multinational companies. Assessed the effectiveness of HR department and suggest improvement in policies and procedures

Organizational

Restructuring

The client received a comprehensive understanding of their operational environment and the workforce planning

strategy to be used for assessing future workforce requirements. The client implemented VTT’s major

restructuring recommendations in the commercial and HR Departments and streamlined the workforce according

to the requirements of a lean organization. Efficiency of the newly structured organization was greatly improved

and valued OpEx was saved.

Project Management

Office Setup and IT

Enabled Business

Transformation

FFBL acquired the services of Voice Tel Tech for Setting up of a Project Office, overall Change Management,

Business Process Re-engineering, E-enablement through latest Tools and Technologies, Planning and Managing

execution of end-to-end ERP solution in the company.

Accelerated Business

Transformation and

Training

Successfully managed end to end transformation of a large mobile operator after the operational split into two

independent operators, with responsibilities including business process re-engineering, organizational restructuring,

training and human resources management

VSS Follow-on Support

for Business

Continuity

VSS Follow-on Support for Business Continuity - Provided practical strategy recommendations for continuation

and achievement of short and long term business objectives, after the implementation of voluntary separation

scheme. Launch of PTCL IP MPLS-based VPN – PTCL was launching IP MPLS-based VPN for high value corporate

customers.

CORPORATE SECTOR PROJECTS

VTT

Global


OUR CLIENTS’ RECOMMENDATIONS

“VTT jointly with CSF carried out an exercise to mobilize a

dialogue across the value chain.

I would like to express my appreciation for the extremely

high level of services we have received from the

Consultants of Voice Tel Tech under Mr. Rizwan Shoukat’s

leadership for the desired work.”

Arthur Bayhan

CEO, Competitiveness Support Fund Pakistan

“I have found your organization motivated and diligent in

accomplishing all given assignments. I would also like to

take this opportunity to thank and endorse your team’s

passion, analytical skills and aptitude shown throughout

this project.”

Ali Kamal

Technical Lead, USAID – Pakistan Jobs Project

Abt Associates

“VTT’s team has demonstrated a level of expertise and knowledge that has

helped us move in the right direction and successfully complete a complicated

and challenging project in a very short time frame.

VTT has shown immense professional competency during the course of the

assignments and delivered each and every task within the promised timeframe. I

have seldom come across consulting firms that give so much emphasis on

quality and excellence and VTT is one of them.”

Heather Campbell

Country Director, ACTED Pakistan

“VTT was awarded a “Local Number Portability” consultancy which

VTT managed to complete professionally and successfully. VTT’s

services for strategy and management consulting were of the high

professional caliber. I thank for the services they have rendered and

certainly look forward to a long-lasting continued working

relationship.”

Sajjad Latif Awan

Director Policy & Research, PTA

CONTACT US

Rizwan Shoukat CEO / Managing Partner [email protected]

Waqas Ahmad Senior Manager Technology &

Communications [email protected]

Office 201, Block-8, School Road, F-6 Markaz, Islamabad, Pakistan

Tel : +92 (51) 2276284-5

Web: www.vttglobal.com

VTT Global (Pvt) Ltd. – formerly known as Voice Tel Tech (Pvt) Ltd.

mailto:[email protected]

mailto:[email protected]

http://www.vttglobal.com/

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