Telecom IT PartnersCarl Cochrane BSc(Hons) MBA CEng MIET With over 35 years’ experience in voice...
Transcript of Telecom IT PartnersCarl Cochrane BSc(Hons) MBA CEng MIET With over 35 years’ experience in voice...
Welcome to Naked Telecom – we are experts
in converged voice and data networks. This
leaflet provides details of our expertise and
track record explaining how we can help your
organisation exploit voice over IP and data
connectivity solutions. We cover:
• Planning, Design and Specification
• Value add to the network
• Installation and Project Management
• Support Services
• Cost Reduction
Telecommunications Partners Specialists in Voice Telephony
Networks, Systems and Services
Telecommunications technology is constantly
improving. At last truly converged and unified
solutions are available for both wide and local area
networks. We approach this from a user and business
perspective first and only when we understand our
clients’ needs in detail do we move to the
implementation phase. Typical technologies include:
• Voice over IP phone systems • Traditional (TDM) voice networks and phone
systems • A combination of both of the above • All wide area technologies
Voice-data convergence now has the potential to
allow any IT service provider to offer new services.
Naked Telecom Ltd.
Giving you the naked technical expertise and experience for IT Experts.
March 2013
Convergence and Voice over IP (VoIP) means that IT
organisations who deal with servers, PCs and LANs are
now seeing this infrastructure being used to carry voice
calls and telephony applications to reduce costs and to
simplify the running of voice and data networks.
VoIP however presents particular challenges. If the
networks are not at the right standard and the various
system components are not setup and configured
correctly, then voice calls can suffer. Call quality is
paramount from being able to hear the conversation
without call drop outs, line errors and throughput
restrictions from either the network operator or the IT
network.
Telephony skills and data IT skills tend to be provided by
separate experts. Specifying, procuring and integrating
VoIP for example into the IT network requires both skill
sets. To save time and to ensure that the vital voice
telephony service - often regarded today as an IT
application by IT experts – always works is achieved by
working with telephony specialists. This smooths the
challenge and provides a level of assurance that VoIP
telephony is not compromised.
Many orgainsations need a one-stop-shop for all their IT
configurations including telephony. By resting on our
telephony and VoIP expertise, new services such as
IT Partner Telecom Specialists
Supporting IT Experts
Understanding customer needs is a crucial first step.
Working closely with IT people to ensure voice telephony is not compromised.
Naked Telecom Ltd.
Giving IT Experts the naked technical expertise and experience for telephony.
March 2013
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Carl Cochrane BSc(Hons) MBA CEng MIET
With over 35 years’ experience in voice and data
telecoms. A career at British Telecom gained
experience in public and private exchanges and
networks. Developed the ISDN service and phones at
BT Research Labs. Mobile cellular experienced
gained during the pioneering developments of GSM
and 3G networks at Orange, Mobile Systems
International, Nortel and Nokia Networks. Provided
IP network, VoIP and xDSL solutions. Contributed to
the development of text messaging. Experienced
Product & Project Manager. Now providing business
and technical consultancy to SMEs, large
multinationals and Government Agencies.
Richard Crabb – Technical Specialist
40 years’ experience in telecoms and IT. Developed
test and conformance suites for public & private
exchanges and ISDN protocols at the world
renowned BT Research Labs. Specifies, installs and
supports PBX and VoIP systems across Europe; since
1999. Undertaken IT support and provided technical
training courses. Developed applications integrating
voice and data applications lead by client
requirements. Qualified Project Manager.
Who Are We Seasoned Specialists.
Naked Telecom Ltd.
Giving IT Experts the naked technical expertise and experience for telephony.
March 2013
Recent Client Case Studies.
Somerset Solicitors … A local law firm required a 45
seat Call Centre. The project involved migrating the
legacy DASS based PBX to an IP phone system
connected to IP links. The system operates on a virtual
machine. The solution provides a high level of resilience.
Ski Resort, Val d’lsere, France … With sites in
Edinburgh & France where clients pay typically £20k per
week to stay at the resort, all chalets are interconnected
and have broadband internet access. Free calls are now
enjoyed by the client including internationally between
their sites.
Logistics Firm, UK … Shipping fresh vegetables from
Africa and elsewhere into UK supermarkets requires a
24/7 operation. An IP solution with IP and ISDN lines
was successfully implemented as a hot-swap and a
managed gradual migration to ensure the network did not
suffer with any downtime. Benefits include reduction in
international call costs and ongoing support costs.
Internet Resilience … load sharing and backup of
various access lines (xDSL, ISDN, IP, 3G etc) are
designed into our solutions.
We provide the appropriate technology for our client.
We have found that not every client is the same and a
level of customisation is required.
MARCH 2013
Contact
Carl Cochrane or
Richard Crabb
01935 200 210
Naked Telecom Limited
YOUR TELEPHONY PARTNER Add additional services by partnering with telephony and VoIP specialists. Simplifying
your customers IT & telephony services, often reducing ongoing costs and providing productivity enhancements.
Reduce the risk of compromising voice telephony quality.