Telecard Corporate Pesentation Apr 2021 Final 9th April V14a
48
Telecard Limited Corporate Brief www.telecard.com.pk Robo SCO JV
Transcript of Telecard Corporate Pesentation Apr 2021 Final 9th April V14a
CRM
AGENDA
RoboSCOJV
• TELECARD THEJOURNEY
• TELECARD GROUP
• BUSINESS SEGMENTS OF THE COMPANIES IN THEGROUP
• FINANCIAL PERFORMANCEHISTORY
• OUTLOOK OF THE COMPANY AND THEGROUP
• Q&A
RoboSCOJV
TheJourney
1992
1995
2002
2004
Launched
PublicPay
Phone
Service
IPO
Started
Pakistan’s
first
Wireless
PayPhone
Service
Acquired
WLL &LDI
Licenses
Acquired
SupernetLtd
2005
Launch of
GOCDMA
WLL
Consumer
Service
2006
Supernet
launches
Satellite
based
backhaul
services for
CMO’s
Telecard
starts
offering
Enterprise
Voice
Solutions2013
2010Supernet E
Solutions is
launched &
starts
offering
Software
solutions
for
Enterprise
Supernet
launches
MEO High
Throughput
Satellite
Services
2016Supernet
launches
Phoenix
GlobalFZE
in UAE to
cater to
foreign
clients
2018
2019
SuperSecure
launch
Sign upwith
Genesys to
offer Call
Center
Solutions
SuperInfra
Launch for IT
Infrastructure
Solutions.
2021
Satellite
Broadband
Service
launched
by
Supernet
AGENDA
RoboSCOJV
• TELECARD THEJOURNEY
• TELECARD GROUP
• BUSINESS SEGMENTS OF THE COMPANIES IN THEGROUP
• FINANCIAL PERFORMANCE HISTORY
• OUTLOOK OF THE COMPANY AND THEGROUP
• Q&A
100%
TELECARD GROUP
RoboSCOJV
Integrated VoiceSolutions
Data ConnectivitySolutions
Managed Security
Service Provider
Call CenterServices
Suite & Business
Automation Apps
ITInfrastructure
SolutionsOff‐shore Services
100%
80% 100% 100%
‐
1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000
4,500
5,000
Subsidiaries
Corporate Voice
SiteSharing
LDI
WLL
WirelinePayphones
Main RevenueStreams
are coming from
Subsidiaries now
Telecard Consolidated Revenues in PKRmillions
RoboSCOJV
TheFocus
Ente
rprise
ICT
Vert
ical
Transformed from Consumer Telecom to Enterprise ICT
• Voice enabling solutionsfor
corporate customers
• Enterprise CommunicationSuite
• Tower‐share Service
Voice
Services for
Consumers
• Business Enabling solutionsfor
Enterprise
• Cyber Security Solutions for large
Corps.
• ICT InfrastructureSolutions
Data &IT
Solutions
AGENDA
RoboSCOJV
• TELECARD THEJOURNEY
• TELECARD GROUP
• BUSINESS LINES OF THE COMPANIES IN THEGROUP
• FINANCIAL PERFORMANCE HISTORY
• OUTLOOK OF THE COMPANY AND THEGROUP
• Q&A
CUSTOMIZED SOLUTIONS
Telecard’s dedicated solution
HIGH UP‐TIMES
With redundancy at the core,
24/7 SUPPORTCustomer Support that never
NATIONWIDE FOOTPRINTTelecard ensures service and
support at your doorstep
Telecard offers a wide range of voice and customized ICT
solutions for Enterprise leveraging its over 25 years of
experience in running telecom networks, highly skilled
human resource, customer focused service and support
spread allover the country and customer insight.
sleeps! With
Enterprise
Managers, you
dedicated
Account
are assured
that you are taken care of
24/7
upstream, last mile and
backed up by Service Level
Agreements, our customers
experience a 99% service
uptime!
teams ensure that we
understand your needs and
design, implement, support,
upgrade and scale up our ICT
solutions according to your
requirement.
with nationwide sales,
service and supportnetwork.
INTEGRATED
SOLUTIONS VOICE &
BUSINESS ENABLING
SOLUTIONS FOR
ENTERPISE
Telecard SERVICESCARRIER SERVICES
Telecard provides licensed long distance International & Nationwide Services on IP and TDM
networks. Redundant Network and Multiple breakouts ensure high uptime and least cost
routing for our customers and operators
FIXED LINE VOICE & VAS
Telecard’s voice service offers, SIP, PRI & Trunk lines, UAN, TFN, Conference bridges and many more
Value Added Services for its enterprise customers. Redundant last‐mile, core and upstream network
ensures a 99% uptime.. the best‐in‐the‐class fixed line voice service for Enterprise.
ENTERPRISE ICT SOLUTIONS
Telecard offers integrated voice enabling solutions that enhance business support and
revenue opportunities for its customers. Alliances with global CX & Call Center solution
providers ensures that our customers get the best out there backed up by 24/7 CS and
support.
TOWER SHARE & COLO. SERVICES
Telecard offers premium tower share sites in urban and peri‐urban areas for Telcos. We also
offers fully compliant colocation sites in Karachi and Islamabad to our enterprise and telco
customers.
WHO
WE SERVE
E-
COMMERCE
FMC
G
BANKIN
G
&
FINAN
CE
TEXTILE&
APPAREL
COURIE
R
&
LOGISTI
CS
Telecard puts focus on better
understanding its customers’ needs
and designing solutions and
connectivity's around these. Our Sales
and Solutions teams are geared up to
serve key services and industry
verticals
HORE
CA
MANUFACTURI
NGHEALTHCA
REPHAR
MA
Segments we
serve
CALL
CENTERS
EDUCATI
ON
SERVICES
INDUSTRY
EATRIE
S
AIRLIN
ES
OIL &
GAS
ENERG
Y
MARKET
RESEARCH
INSURAN
CE
MEDI
A
TECHNOLO
GY
REAL
ESTATE
ONE-STOP SHOP
TO POWER ALL
YOUR IT &
COMMUNICATION
NEEDSSupernet offers a complete range of enabling ICT solutions
with the expertise to, delver, deploy and maintain them
anywhere in the country through a dedicated team of
technology professionals. With presence of its engineering
resources at more that 200+ locations in Pakistan,
Supernet has a long-standing experience of providing ICT
services to Corporate customers.
MOST
EXPERIENCED
UNMATCHED
EXPERTISE
WIDEST
PRESENCE
Supernet is one of the first private sector
telecommunications providers, operating
since 1995. From its simple beginnings
as a dial-up ISP, Supernet has evolved
into a nationwide provider of reliable
ICT solutions.
Supernet has developed unmatched
expertise in offering a range of
connectivity and non- connectivity
solutions for business customers.
Supernet provides services throughout
the country, with its engineering and
support teams available even in the
remotest areas of the country, and
through our global partnerships we can
meet customers’ ICT needs anywhere in
the world.
DATA NETWORK SERVICES
Supernet provides a range of connectivity options to meet data network requirements of its
customers ‐ from optical fiber based high capacity network in urban areas, to resilient and reliable
networks for branch operations in remotest of areas of the country, and everything in between
DEDICATED INTERNET SERVICE
Supernet offers Tier 1 Dedicated Internet Services to its customers, providing multiple traffic
routes to ensure reliability, and multiple backup options to ensure your business is always
connected.
SATELLITE SOLUTIONS
Supernet provides high capacity satellite trunks using conventional Geo‐stationary (GEO) and
Medium Earth Orbit (MEO) High Throughput Satellites (HTS) to deliver cost‐effective bulk
capacity in remoteareas.
Supernet
SERVICES
OUR
PRESENCE
WHO
WE
SERVE
Supernet focuses on better understanding
its customers’ needs and designing
solutions around these. Our Design and
Sales teams are based around our key
customer verticals.
Customers
500+ Corporate customers
4,500+ Customer Links
Largest Providers of BranchNetwork
Largest providers of branch connectivity In Pakistan
Satellite Services
Largest provider of Satellite Services in the country
Providers of Mission CriticalServicesMission Critical Services are provided to Banks, CMO’s,
IPP’s and Government Entities
Strengths &
STRATEGYCommunication Network Supplier
Communication Networks supplier to Cellular Mobile
Operators and Defense Services
TechnicalExpertise
Highly trained and experienced human resource
In wide range of Communication & IT technologies
Long TermRelationships
Stickiness and long term relationships with customer
due to multiple solution deployments
Reliability & Competence
Strong reputation of competency and reliability amongst
our customers
Move from Data Connectivity Provider toITC Provider
Leverage Customer Relationships to extend footprint in rapidly expanding ITspend
Extend Reach OutsidePakistan
100%
RoboSCOJV
Managed Security
Service Provider
Call CenterServices
Suite & Business
Automation Apps
ITInfrastructure
SolutionsOff‐shore Services
80% 100% 100%
Supernet
GROUP
SuperInfra SERVICES
DATA CENTERINFRASTRUCTURE
From physical design and construction to security and environment & electrical power
management, SuperInfra provides turnkey services through highly skilled team of
professionals.
ROUTING & SWITCHING
Supply and Managed Services for Routing and Switching devices. Design, supply, deploy and
maintenance of networking infrastructure to provide optimum uptime with best in class after sales
support
LAN & WIFISOLUTIONS
SuperInfra offers consultancy, design, deployment, integration, optimization, after‐sales
support, monitoring, and analysis through a team of experts in partnership with the world’s
leading manufacturers to ensure your networks continue to perform optimally
SOFTWARE IMPLEMENTATION
SuperInfra is a MICROSOFT CSP Partner and offers a range of Microsoft Services to our
customers including Microsoft 365 Business, Dynamics, Exchange, Business Intelligence,
Azure and many otherssolutions
SuperInfra SERVICES
BACKUP POWER SOLUTIONS
Power backup solutions for businesses where power quality and reliability are essential.
UPS & DC Rectifier Systems and Energy Storage solutions for Enterprise, Banking, Industries,
and Health & Education sectors and Telco backed by nationwide footprint and 24/7
aftersales support.
SOLAR POWER SOLUTIONS
We provides turnkey renewable power i.e. PV solar power solutions provide the flexibility of
consistent electrical supply at affordable price to support routine business operations.
SURVEILLANCE SOLUTIONS
SuperInfra offers a wide range of turnkey solutions for campus surveillance and
management to keep your infrastructure up‐to‐date in terms of availability, efficiency and
lifecycle management
A SUPERNETCOMPANY
Supernet E Solutions SERVICESBUSINESS AUTOMATION SOLUTIONS
SaaS based scalable and flexible solutions that enable businesses to automate and
outsource recurring high volume functions like Help Desks, Project Management, Lead &
Workflow Management. Supports WFHsolutions.
MOBILE APPS
Custom‐built Mobile Apps for business customers integrated with other offerings of SES to
maximize business efficiencyand technology adoption in customer’s operations
E‐LEARNING SOLUTIONS
Cloud based e‐Learning support platform enables large businesses to meet their diversified and
evolving training needs and deliver a consistent experience for large, dispersed teams.
CONTACT CENTER SERVICES SUITE
SaaS based complete Suite of Services for managing Contact Center. Scalable and flexible to meet
requirements of startups to the largest businesses. Includes support for home‐based agents
helping business cope with Covid related challenges without compromising on customer delivery.
Supernet operates its cross border
international connectivity services & other
product line through its wholly owned
subsidiary Phoenix Global FZE - based in
UAE
Phoenix Global FZE is a wholly owned subsidiary of Supernet Limited. Incorporated in 2018,
Phoenix Global FZE undertakes import, export, trading of I.T. products, electronics and
telecommunication products and services.
Grow your businessand reach out to new markets. Supernet
provides the platformto connect overseas
operations securely and reliably in partnership
with leading international carriers
► DEDICATED RESOURCES
Operational since 2018
Manages Key Relationships with Customers
and Partners
► PRODUCTS &
SERVICES
CONNECTIVITY
Offers Connectivity services that are both On net and Off net to
Supernet’s network.DIA (direct internet access), Cross Border undersea cable system
from Pakistan and Off net, IPLC, Co Location and Hosting for
POPs and Satellite monitoring stations are few services that are
offered to the international market.
BEYOND CONNECTIVITY
Markets product lines of SuperSecure, i.e. IT & Cyber Security
solutions into UAE, Nepal, Bangladesh and Africa.
Help Desk and other product portfolio of SES are also marketed
► ESTABLISHED PLATFORM
PGF provides an established platform for push into regional
and global market for Supernet’s suite of services
RoboSCOJV
Few of ourPartners
BANKING OIL &GAS ENERGY TELCO
RoboSCOJV
PHARMACEUTICALS MANUFACTURING HORECA FMCG
RoboSCOJV
COURIER &LOGISTICS TEXTILE EDUCATION FINANCIALSERVICES
RoboSCOJV
CUTTING EDGE
TECHNOLOGYEXPERTI
SESUPPORT &
PRESENCEo Real-time AI-Based Threat Intelligence, Threat Detection,
Monitoring & Analytics
o Specialized Solutions for Advance Persistent Threats
o Industry Leading Partners such as IBM, Kasperski, DFLabs etc.
o Broad technical and integration
expertise
o Trusted advisor on security
spending
o Continuous training and
development
o 24 x7 SOC Operations, Online & On-Site
Supporto Managed Services Solutions to suit all
sizes of organization
o Built to Sell and Support anywhere in
the world
Managed Services
(MSSP) End to End
Security Solution and
ServicesA company led by seasoned industry professionals.
Focused in bringing well researched, cutting edge
cybersecurity technologies. Dedicated team of experts,
training local resources to bridge skill gaps SuperSecure is
a managed security service provider. Positioned to deliver
complete range of cyber security solutions and services
onshore and offshore.
Why Cyber Security
• Automation and always online a global phenomenon
resulting in shrinking of low cost IT /BPO jobs
• Automation disrupts labour patterns locally andglobally
• Equally disruptive threat of cyberattacks is increasing with
increase frequency and sophistication
• Lack of skilled workers in Cybersecurity locally and globally is
increasing
• Automation has increased the exposure of companies to
these cyber threats
• Cybersecurity implementation and it’s managed services are
becoming increasingly important in outsourcingdecisions
• Increasing incidence of cyberattacks and their catastrophic
impact has taken cybersecurity right to the board agenda.
• Cyberattacks has been accelerating CAGR 40percent over the
past three yearsglobally
• 1 in 10 breaches results in customer churn of more than 20
percent.
• Share prices typically fall after a breach isannounced
• Stringent data and digital infrastructure protection regulations
for information andcybersecurity
• SECP, SBP, PTA has already announced cybersecurity
frameworks and theirenforcement.
SuperSecure has been established to provide services as MSSP locally and globally keeping in view above
Basic
Perimeter
Password Protection
Anti Virus
Backup
FireWalls
Next GenFirewalls
WAF/Web filters
End PointSecurity/EDR
DLP/SSL Inspection
AntiDDOS
IPS/CASB
SIEM
LogAggregation
Human/Threat
Intelligence
Incident Detection&
Response
Detection & Response
AI Driven Security
Defence In Depth
AI Driven SOC
Security Orchestration
Automation
Policy Compliance
Prevent CommodityThreats
Expensive
Technology
Stack
Cybersecurity
SkillGap
Orchestration
andAutomation
Cost
&Com
ple
xity
SecurityMaturity
Gap Assesment
Security Information and
Event Management (SIEM)
Platform
Each elementofCustomer IT systemis
secured individually
Each element of
Customer IT systemis
secured individually
Cyber SecurityOperations
Center (CSOC)
Security Framework
Technology
AI driven NG-SIEM,
Vulnerability scanner, Threat
Intelligence,
and more..
PeopleSecurityOperations
Center (SOC)
Process
NIST/CIS
SuperSecure SERVICES
• Cloud Based or on-
Prem
• Endpoint
Detection &
Response
• Corporate Data
Loss Prevention
• Coverage for
IT/OT/IOT Devices
• Last line of defence
• Traffic visibility and
control
• Application aware
policing
• Bandwidth optimization
• APP Blocking
• Content Filtering
• First line of defense
END-POINTPROTECTIONEND-POINT
PROTECTION
LAN/WANLAN/WAN SECURITY
✓ Managed SOC (SOC365)
✓ Managed Firewall Services
✓ Managed Endpoint Service
✓ Incident Response
✓ Consultancy CIS
✓ Controls/NIST-800
✓ Security Orchestration
✓ Auto Response (SOAR)✓ TDS Platform for Telcos
(Threat Hunting, Anti-
APT)
✓ Brand Protection
✓ Hi-Fidelity Threat Intelligence
✓ Digital Anti-Fraud Prevention
We
innovate
manage,
&
maintain Enhance
Security
posture
24/7Extensio
n of your
team
SuperSecure OUR TECHNOLOGYPARTNERS
SuperSecure CUSTOMERS
NUSTNational Universityof Science& Technology
AGENDA
RoboSCOJV
• TELECARD THEJOURNEY
• TELECARD GROUP
• BUSINESS LINES OF THE COMPANIES IN THEGROUP
• FINANCIAL PERFORMANCE HISTORY
• OUTLOOK OF THE COMPANY AND THEGROUP
• Q&A
Financial Snapshot - Consolidated
RoboSCO JV
2016 2017 2018 2019 2020 HY 2021
Revenues 2,756 2,835 3,379 4,224 3,910 1,792
Cost of Services (1,836) (1,765) (2,256) (3,067) (2,534) (1,066)
Gross Margin 920 1,070 1,123 1,157 1,376 726
SG&A (472) (508) (598) (680) (696) (353)
Other income / (expenses) 27 10 (21) (89) (33) 26
EBITDA 475 572 504 388 647 399
Depreciation & Amortisation (384) (343) (156) (171) (200) (109)
Other non-cash items 255 (58) (96) 152 (124) 49
EBIT 346 171 252 369 323 339
Finance Cost (67) (84) (84) (113) (160) (49)
PBT 279 87 168 256 163 290
Taxation (227) (175) (210) (279) (238) (96)
PAT / (LAT) 52 (88) (42) (23) (75) 194
EPS / (LPS) 0.17 (0.29) (0.14) (0.08) (0.25) 0.64
Breakup Value 9.7 9.4 9.3 9.2 9.0 9.6
PKR in 'millions
Year Ended
PERFORMANCE HISTORY
RoboSCO JV
2,756 2,835
3,379
4,224 3,910
1,792
920 1,070 1,123 1,157
1,376
726
380 572 504 388
647 399
2016 2017 2018 2019 2020 HY 2021
Revenues Gross Margin EBITDA
TCL Consolidated
AGENDA
RoboSCOJV
• TELECARD THEJOURNEY
• TELECARD GROUP
• BUSINESS LINES OF THE COMPANIES IN THEGROUP
• FINANCIAL PERFORMANCE HISTORY
• OUTLOOK OF THEGROUP
• Q&A
ICT Market – Key developmentsPolicies
Digital Pakistan policy 2018Renewal & Revision
Pakistan CyberSecurity Policy underapproval
Regulators
Focus of FBR & SBP more on online and digital
transaction documentation
SECP SBP & PTAthrust on Cyber Security
Digital GrowthCoVID hasaccelerated the transition of
Consumers towards digitaldependency.
Mushroomgrowth in E‐commerce, Payment
gateways, Digital banking, Mobilebanking
Broadband Upswing
Growing broadbandcustomer base of 100m
4G spectrum auction and 5G rollout will
accelerate online presence ofbusinesses
STAGE IS SET
Rapid Growth in IT Infrastructure Services &Solutions
Mandated Growth in CyberSecurity Services & Solutions
44Strategy andPositioning
ENABLER
Tobe a key Enabler of ITAdoption and Digitization in Pakistan
Focus on all KeyVerticals
ONE-STOP-SHOP
Be aOne‐Stop Shop for all IT and Communication Needs of CustomersBroad Range of Products and Services
From Traditional Voice to Cutting Edge Security and Business Apps
Consultation and Outsourcing to reduce headache of customers
PARTNERS WITH CMO’s
Deep Partnership with MNOs – Not CompetitionExpand on existing relationship to be a key facilitator of MNOs
No plans to engage in consumer level offerings which compete with MNOs
BREAKOUT OF PAKISTAN
Build on overseas platform to extend services outside PakistanExpand on UAE Presence to push services in that market
Use as a base to sell to other markets in MENA Region
SCO JV Robo
Key Elements ofStrategyMaintain and improve Voice communications share in LDI / Enterprise market mainly through Telecard offerings
Maintain and improve Data communications share in the corporate , Telco, Defense and Government markets segments
Leverage the Digital expansion going on in the market withthe help of diversification into Cyber Security Solutions andServices selling
Leverage market expansion in IT Infrastructureand Solutions by offering ICT Services &Solutions
Build and expand upon our ICT solutions portfolio and expand into regionalmarkets
‐
1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 Cur.
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000
4,500
5,000 Telecard Standalone Revenues & Market Cap
Corporate Voice
SiteSharing
LDI
WLL
WirelinePayphones
Mkt Cap
in PKRmillions
‐
1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 Cur.
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000
4,500
5,000
Subsidiaries
Corporate Voice
SiteSharing
LDI
WLL
WirelinePayphones
Mkt Cap
Telecard Consolidated Revenues & MarketCapin PKRmillions
RoboSCOJV
THANKYOU
Q&A
