Tele Calling
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Transcript of Tele Calling
Slide 1
Sales : The TJ way
Slide 2
Training Objective
1. Standardize the Sales Process in TJ
• Telecalling, Sales Meeting
2. Learn some time tested, effective Sales
Strategies
Slide 3
GETTING STARTED
Slide 4
Telecalling for an appointment
1.Greetings • Good Morning Sir/ Ma’am
2.Self & Company Introduction • This is Rohit from Timesjobs.com, a part of The Times Group
3.Confirm of the Name• Am I speaking with Mr. Khanna ?
4.Permission to talk (optional)
• Is it a right time to speak with you Sir ? Good time to talk Sir ?
•
Slide 5
Telecalling for an appointment
5. General Benefit Statement (GBS)• Timesjobs.com is a jobsite from the Times Group which provides end to end, cost effective
Recruitment /& Branding solutions
• Timesjobs.com is a jobsite from the Times Group which provides Comprehensive recruitment
& Branding solutions that assist Corporates
6 Reason for calling• Sir, it is in this regard that I wanted to meet up with you for say 20 minutes, to discuss the
recruitment solutions we have, know your recruitment need & figure out how we can assist
you in your hiring needs.
Slide 6
Telecalling for an appointment
7 Suggestion of Probable Meeting Time/s• Sir, what about today in the second half, let’s say around 3 o’ clock or 5 o’ clock, … (wait for a response)……
Or tomorrow first thing in the morning
• Give alternatives, this enables human mind as it just has to now pick & choose among alternatives presented
8 Agreement on date/time/venue
9 Thank for the appointment • Thanks a lot Sir & look forward to the meeting
Slide 7
Key concepts/strategies learnt : Telecalling stage
• 1) General Benefit Statement (GBS)
• A generic “Need-Benefit” statement that explains how the customers
• will benefit from Meeting the salesperson•
Slide 8
Key concepts/strategies learnt : Telecalling stage
• 2) Suggestion of probable meeting time(s)
Slide 9
Key concepts/strategies learnt : Telecalling stage
• 3) Addressing of Client’s name
• Mr / Miss/ Mrs is used either with the full name : Mr. Rohit Agarwal
• OR only with the surname : Mr. Agarwal
• It is never used only with the first name as is commonly done : Mr. Rohit