TechSoup Global_2014_Year_In_Review

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Transcript of TechSoup Global_2014_Year_In_Review

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Fiscal year 2014 was an exciting year of unprece-dented expansion for Tech-Soup Global. We served more organizations than ever before and doubled our global reach while adding depth and breadth to program offerings that reached civil society organi-zations of all types. We also continued to work on new partnerships and new ways to leverage our technology

platform in order to bring organizations and individuals more resources and connections in the form of tools, peers, experts, and volunteers.

I hope that by reading the 2014 Year in Review you will be inspired. Inspired by the civil society networks that are working together to accelerate social change. Inspired by the innovation and generosity of our corporate and foundation partners. Inspired by our mission to work towards a time when every civil society organization on the planet has the technology and resources it needs to operate at its full potential. And most importantly, inspired by the breadth of organizations whose good work is supported by our services, and the hundreds of thousands of organizations and millions of individuals across the globe that benefit from these programs.

TECHSOUP GLOBAL NETWORK CAN NOW REACH 600,000 ORGANIZATIONS

Our greatest asset continues to be the expertise and reach of our global partner network. Across the TechSoup Global Network, we expanded our reach and more than doubled the number of countries served. We can now serve 112 countries via 58 global partners and will serve 196 countries by the end of fiscal year 2015.

Together with our global partner network, we have built the world’s most extensive global civil society organi-zation (CSO) database with over 600,000 registered organizations from 112 countries. When you add to this the hundreds of corporations, foundations, and government agencies, the ever-growing community of individual technology activists, social entrepreneurs, and geeks that support the civil society sector, and the

millions of people around the world served by these organizations, you get a sense of the real potential of the TechSoup Global Network to change the world.

DISTRIBUTION OF TECHNOLOGY DONATIONS AND DISCOUNTS INCREASED BY 24 PERCENT

This year alone, the TechSoup Global Network deliv-ered technology product donations and discounts to 117,000 organizations around the world — a 24 percent increase over the previous year. This includes 37,300 organizations that had never received donated technology from us before. To offer donated and discounted products and servic-es to organizations worldwide, TechSoup Global has partnered with over 100 corporate partners, including Adobe, Cisco, Intuit, Microsoft, and Symantec. These partnerships and the extent of our global network have enabled a cumulative distribution of 13.8 million donated technology products, leading to savings of US$4.51 billion to the civil society sector. The TechSoup Global Network also engages and informs our users through our family of global websites, which collectively receive 5.9 million visits annually, as well as our news-letters, which are sent to 600,000 individual subscrib-ers across 23 languages. All of this — along with the educational and learning resources TechSoup Global produces, curates, and shares — allows civil society or-ganizations around the world to work more efficiently and effectively toward achieving their missions.

TECHSOUP GLOBAL VALIDATION SERVICES PARTNER WITH MICROSOFT AND GOOGLE FOR NONPROFITS TO LAUNCH NEW PROGRAM OFFERINGS

TechSoup Global is committed to empowering organi-zations as data agents and not merely data points. We have spent over two decades building a reputation of trust among the civil society actors we serve and are invested in being the best steward of organizational data. As stewards, we are committed to mapping the sector and improving transparency and the value of sectorwide data so that social sector actors can gain insights and be more impactful.

CONTENTSLETTER FROM THE CEO  1

2014 HIGHLIGHTS GlobalTechnologyDonations:2014aRecord-BreakingYear  3

MicrosoftPartnership:RecordNumberofOrganizationsReceiveProductDonations  3 NetSquared:IntegratedCollaborationandLocalMeetupsLeadtoSustainedGrowth  4 Webinars:TechSoupGlobalOnlineEventsDrawThousands  4 Cisco:ProvidingNGOswithNetworkingandSecurityTechnology  4 CaravanStudios:ThreeAppsforSocialGoodLaunched  5 TechSoupGlobalNetwork:PhilanthropicInvestmentEnablesDeeperImpactAcrosstheGlobe  5 TechSoup.org:ThousandsMoreTechnicallySavvyduetoTechSoup’sEducationalServices  6 Adobe:InspiringNGOCreativityandProductivity  6 FundacjaTechSoup:Apps4Warsaw  7 BRIDGE:CollaboratingtoIncreaseInteroperabilityintheGlobalSocialSector  7 Communityboost_r:TechToolsforTransparencyandAccountability  7 TechSoupGlobalPartnerNetwork:StrengtheningtheNetwork—IncreasingImpact  8 MicrosoftPartnership:OvercomingGeographicBoundarieswithMicrosoftOffice365forNonprofits  8

ValidationServices:GoogleforNonprofitsLaunchBringsNewOfferingstoNGOs  9 TechnologyforGood:TechSoupGlobalReportIdentifiesInnovativeTechnologiesforSocialChange  9 Symantec:ProtectingNGOInfrastructure,Information,andInteractions  9 NGOsource: Enhancing International Grantmaking 10 Intuit: Helping the Social Sector Manage Its Finances 10 TechSoup Global Network: The Network Doubles the Number of Countries Served 11 Caravan Studios: Strong Support for Apps for Social Good 11

FINANCIALS 12

IMPACT Testimonials 14

By the Numbers 15

REACH Success Stories 16 Countries Served 18 Partner NGOs 20

NetSquared Local Groups 21

DONORS & FUNDERS Flagship Partners 22 Multi-country Donors 22 Local Donors by Country 24

Grantmaker Support 25

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The TechSoup Global Network leverages a validation process that is the backbone of the product donations distribution program. Validation services takes the pro-cess we use today to verify that a local organization meets the requirements for legally recognized non-profits and charities in a country. This validation data-base, and the addition of GuideStar International to our program offerings, has resulted in aggregated data on over 600,000 organizations from 112 countries — the most extensive sector database of its kind. By utilizing this data, we have added complementary programs and services that further benefit the sector. These include NGOsource, Microsoft Office 365 for Nonprofits, Google for Nonprofits, and the BRIDGE program.

COMMUNITY-DRIVEN INNOVATION AS A CATALYST FOR SOCIAL CHANGE

TechSoup Global has continued to foster grassroots innovation at the intersection of social change and tech-nology. We have devised successful formats for tapping the expertise at the base and wedding it to the tech-nological expertise “for good” that is increasingly abun-dant all over the world. And we have developed much of our own expertise in framing and staging conven-ings that bring both community and technology actors together to inspire and connect. A few exciting examples include the thriving online in-formation hub in the Balkans known as community boost_r, which continues to focus on transparency, freedom of information, and open data in the region following a TechCamp and a series of offline and online events throughout the region. Apps4Warsaw is a newer collaboration led by Fundacja TechSoup in collaboration with Orange, local government, and other civic actors committed to developing civic apps for municipalities. Caravan Studios developed three new apps for social good in FY 2014 through generator sessions that lev-erage community-centered design. Finally, TechSoup’s NetSquared program continues to connect people locally and around the world who share a passion for technology and social causes. Through online resource sharing, meetups, and webinars, as well as in-person convenings, NetSquared organizers and participants bring a breadth of tech knowledge to the social sector.

LOOKING FORWARD

The highlights that are presented in the 2014 Year in Review (as well as the thousands that were not included) demonstrate the impact our work has had on global civil society. They also illustrate the invaluable relationships, network, and vision that has been estab-lished as a base for social change around the world. The Year in Review also provides a sneak peek into our plans for the coming year. TechSoup Global continues to invest in its technology platform, which will enable it to fully realize its marketplace for social good. The platform is the catalyst for a diverse set of social sector actors to innovate and create. It will leverage “network effects” to strengthen and engage civil society globally by providing first-class sector technology services. Be on the lookout for incredible collaborations coming from TechSoup Global and its global network of organ-izations, entrepreneurs, hacktivists, and civic-minded individuals, as well as from our corporate, government, and foundation partners. Thank you to all of the contributors, collaborators, and supporters that made this incredible year possible and that will make the future brighter for millions of indi-viduals around the world next year. We’d love to hear from you — our community of contributors — with any questions, comments, or ideas.

Sincerely,

Rebecca MasisakCEO, TechSoup Global

GLOBAL TECHNOLOGY DONATIONS2014 A RECORD-BREAKING YEAR

The TechSoup Global Network served over 117,000 organiza-tions with product donations in FY 2014. That includes 37,300 NGOs that received their first tech-nology donations through Tech-Soup Global — a 24 percent overall increase over the previous year.

Targeted expansion into four new countries helped achieve this growth:

• �Finland • �Norway� • �Denmark • �Colombia

The number of organizations served in the United States grew 29 percent compared to the previous year. This growth can be largely attributed to Microsoft opening up its donation program to faith-based organizations.

Other highlights are Brazil, which served 51 percent more organizations than in FY 2013, and the Czech Republic, which boasted an 83 percent growth in organizations served compared to the previous fiscal year. The total number of countries served more than doubled, from 53 to 112, largely due to the rollout of Office 365 for Nonprofits.

Eleven new technology companies began offering donated and discounted products and services through TechSoup.org:

• �Guide�by�Cell      • �NetSuite• �PhilanTech       • �TechBridge• �CauseVox        • �CDI  • �Idealware        • �Bloomerang• �HR�Solutions�Partners   • �NonProfit�Easy�  • �BetterWorld�Wireless In FY 2014:

• �A� total�of�117,197�organizations� received� technology�prod-uct donations, a 14 percent increase over the previous year.

• �Over� 205,000� requests� were� processed,� an� 11� percent� increase over the previous year.

• The�global�social�sector�saved�US$738�million.

MICROSOFT PARTNERSHIPRECORD NUMBER OF ORGANIZATIONS RECEIVE PRODUCT�DONATIONS

Microsoft has been a longstanding and steadfast partner of TechSoup Global and the nonprofit sector. FY 2014 has seen a record year for Microsoft software donations and the launch of Office 365 for Nonprofits.

In FY 2014, we provided a record 85,000 organizations worldwide with Microsoft solutions through our product donation program. This is a 27 percent increase over FY 2013. This increase was boosted, in part, by Microsoft’s decision to open up donations to religious-based 501(c)(3) organizations as well as the launch of Office 365 for Nonprofits. Another contributing factor is that we launched the donation program in two new countries, Switzerland and Norway. From operating systems to office productivity suites to collaboration tools, Microsoft has made over 250 products available for donation through TechSoup Global. And we have leveraged our network and resources to cultivate tech know-how and the effective use of Microsoft tools via webinars, social media, outreach, and educational content, including:

• �Eight� webinars� on� TechSoup.org� focusing� on� donated� Microsoft technology tools, with more than 1,200 participants total

• �Safer Internet Day Initiative in February 2014 to bring pre-ventative education on and awareness of phishing scams, data theft, social media missteps, and cyberbullying — all unfortunate side effects of Internet use.

• �TechSoup� Romania’s� Soup Monster education campaign to educate followers about best practices and tools surrounding online NGO presence

Microsoft donations have enabled NGOs around the world, such as Childreach International, Pro Vobis, and the Potts-boro Library, effect powerful social change.

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NETSQUAREDINTEGRATED COLLABORATION & LOCAL MEETUPS�LEAD�TO�SUSTAINED�GROWTH

There were two defining themes for NetSquared in FY 2014: deeper integration into the TechSoup fam-ily and an emphasis on our core principle of local. For example, during Social Media September, NetSquared organizers supplemented TechSoup’s webinars

and blog posts with 14 local workshops and 9 Social Media Surgeries. These on-the-ground meetups, paired with online learning resources, enabled nonprofits and activists to har-ness the power of technology and social media to deepen their reach and impact. NetSquared also doubled down on its local focus by recruiting the first cohort of regional ambassadors. Regional ambassadors are tasked with offering mentorship and sup-port to new and prospective NetSquared organizers in order to strengthen, expand, and enhance the NetSquared network.

This deeper integration and focus on the local has allowed the NetSquared community to grow and flourish:

• Active�groups:�50�(11�percent�increase�year�over�year)

• �Countries:�20,�including�groups�in�more�remote� regions of Africa and Asia where technical assistance is difficult to come by, yet incredibly needed

• �Global�events:�468�(25�percent�increase�year�over�year)

• �Attendees:�11,435�(60�percent�increase�year�over�year)

• Meetup.com members: 21,852 (19 percent increase year over year)

Not only does NetSquared bring knowledge sharing to community participants and local organizations, it also pro-vides an opportunity for emerging activists to develop their leadership skills as community organizers. For example, Francine Legma, our NetSquared organizer in Burkina Faso, holds monthly three-hour meetings focused on the hands-on Social Media Surgery format. This work has helped her win a scholarship from the U.S. State Department’s Young African Leaders Initiative. As we move through FY 2015, NetSquared will continue to integrate further into the TechSoup family, bringing with it its growing base of on-the-ground support and involvement.

WEBINARSTECHSOUP�GLOBAL�ONLINE� EVENTS�DRAW�THOUSANDS

This was the biggest year yet for TechSoup’s webinar program, showing a 32 percent growth in at-tendance year-over-year! Addition-ally, our TechSoup webinars:

• �Served� more� than� 8,000� day-of�attendees

• �Served�12,000�registrants�directly�through the materials that were produced and shared

• �Were�ranked�as�great-to-excellent�by�86�percent�of�our�non-profit and library audience

• �Had� 95� percent� of� attendees� reporting� that� they� learned�something new

Webinars are a critical medium for making knowledge and resources available to the far-flung TechSoup Global commu-nity. In FY 2014, there was an incredible breadth of offerings, spread over 54 webinars, including topics such as Office 365 for Nonprofits, NGOsource, and apps for social good.

We know we’re serving real needs with our webinar content, with overwhelmingly positive feedback from attendees:

“ I loved it — the speaker gave useful tips that I can actually incor-porate into my website today.”

“ Best webinar ever! Thank you so much for offering this program, TechSoup!”

CISCOPROVIDING�NGOS�WITH�NETWORKING�&�SECURITY�TECHNOLOGY

Corporate responsibility is central to Cisco Systems’ culture and his-tory. Cisco partnered with Tech-Soup Global to utilize our large network and reach within the civil society sector for its donation pro-gram. Cisco has now made 45 prod-ucts available through TechSoup’s product donation catalogue and has

donated a cumulative total of 116,500 products to enable non-profits to better serve their communities. Success Story

New Door Ventures is a San Francisco nonprofit that provides paid internships, job skills training, and supportive services to at-risk youth through several innovative programs. It relies on

networking and security technology from TechSoup’s Cisco donation program to do its good work.

Jonathan Wang, the director of finance and administration at New Door Ventures, is thrilled that the organization has access to donated Cisco technology. Wang said New Door’s IT support firm would not normally recommend Cisco products to NGOs, assuming that “a nonprofit couldn’t afford that.” But thanks to the Cisco donation program through TechSoup, New Door was able to acquire secure, top-of-the-line products from Cisco that would otherwise have been out of reach.

As Wang said of New Door’s Cisco products, “It’s great to be at a nonprofit that has the same IT infrastructure and technology that any venture capital firm in San Francisco would have. I don’t think our users even understand the impact that it’s had. Everything just works well!”

CARAVAN STUDIOSTHREE�APPS�FOR�SOCIAL�GOOD�LAUNCHED

RANGEA Mobile App to Locate Summer Meals for Kids

Millions of children throughout the U.S. participate in free school meal programs. But where do these chil-dren eat when school is out for the summer? Fortunately, there are summer lunch programs that serve school-aged children across the country. But during the summer, only one out of every six kids who

access the federally funded school lunch program access the summer meals. Range is built to make it easy for trusted com-munity messengers to make critical referrals to the summer lunch program. Download Range online.

SAFENIGHTProviding Safe Shelter for Survivors of Domestic Violence

Launched with support from Microsoft Citizenship, the Blue Shield of California Foundation, and Vodafone Americas Founda-tion, SafeNight is a mobile- and web-enabled system that se-cures individual donations in support of urgent, safe, and ap-propriate shelter for survivors of

domestic violence. When an individual is in immediate need of shelter, a qualified staff member at a domestic vi-olence service organization can initiate a request for ho-tel room funding using the SafeNight system. Individual supporters who have downloaded the SafeNight app will

receive a notification that an anonymous individual is in need. This will prompt supporters with an opportunity to cover the cost of the hotel room.

In the final quarter of FY 2014, Caravan received a grant from the Partnership for Freedom, through Humanity United, to support the Safe Shelter Collaborative — a collaboration be-tween�Caravan�Studios�and�Polaris.�Specifically,� the�grant�will�be used to build increased access to existing shelter beds and to make SafeNight available to the anti-trafficking field. Download SafeNight online.

4BELLSEngaging and Deploying Volunteer Networks

4Bells is an app for social good that helps nonprofits and local groups to deploy known vol-unteers in response to urgent, time-sensitive community needs. It was designed and launched with support from Microsoft Corporate Citizenship’s Solutions for Good program. The app has met with par-

ticular interest within the community disaster response arena.

Download 4Bells online.

TECHSOUP GLOBAL NETWORKPHILANTHROPIC�INVESTMENT�ENABLES� DEEPER�IMPACT�ACROSS�THE�GLOBE

As a sustainable social enterprise, TechSoup Global can focus funds on innovating ways to empower and connect� the� social� sector.� Partner-ships with leading corporate philan-thropy and foundation partners in FY 2014 reflect the diversity and in-ternational impact of our work. The success of these efforts is evident

in the many high-impact projects that have been taking place across the 58-partner-strong TechSoup Global Network.

Highlights

• �NGOsource, a platform that streamlines international grant-making,� began� operating� in� a� fifth� language�—�Portuguese�— thanks to a generous grant from the Ford Foundation. The grant supported translation capabilities and training for TechSoup Global Network partner Associação Telecentro de Informação e Negócios (ATN), based in Brazil. Generous support from other funders, notably the Bill & Melinda Gates Foundation, furthered the development and expansion of NGOsource.

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• �On� the� other� side� of� the� globe,� in� Africa,� TechSoup�Global�ran an e-learning course on digital storytelling for a cohort of eight NGOs in Mozambique. The Aga Khan Foundation provided funding support for this work and partnered to deliver the educational resources. Going forward, we aim to share these valuable resources with additional organizations across the TechSoup Global Network and beyond.

• �In� Poland,� Fundacja� TechSoup,� along� with� several� oth-er TechSoup Europe partners, is working towards greater transparency and accountability through open data. By en-gaging civic-minded individuals through tech-based initia-tives, projects like Apps4Warsaw and community boost_r have gained strong interest and support from government and foundation funders.

• �Longstanding� partner�Microsoft continues to provide gen-erous funding support for TechSoup Global, including a US$161,000� grant� for� TechSoup Asia, serving hundreds of� nonprofits� from� Singapore,� Vietnam,� Philippines,� Malay-sia, Thailand, and Indonesia. The grant provided many new organizations, such as faith-based groups and public librar-ies� in� the�Philippines,� access� to�a�wide�array�of� technology�products through our nonprofit software donation program.

• �Caravan Studios had a banner year, with strong founda-tional support for its apps for social good. For example, the Partnership� for�Freedom�(PFF),�a�public-private�partnership�led�by�Humanity�United,�made�a�$1.2�million�grant�over�two�years� for� Caravan� Studios� to� collaborate� with� the� Polaris� Project� to� build� an� app� that� locates� and� funds� immediate�shelter for survivors of human trafficking in the United States. Additional funding came from Microsoft Corporate Citizenship’s Solutions for Good program and the Blue Shield of California Foundation.

We look forward to continuing to enhance and expand programs across the globe with philanthropic investment in even more innovative projects in the coming year.

TECHSOUP.ORGTHOUSANDS�MORE�TECHNICALLY�SAVVY�DUE�TO�TECHSOUP’S�EDUCATIONAL�SERVICES

TechSoup’s outreach channels experienced all-around growth in FY 2014. Subscriptions to our week-ly By the Cup newsletter passed 100,000 in October 2013. By the Cup curates the best of our commu-nity events and webinars, nonprofit and library tech news, product do-nation program information, and

educational content. Sign up today!

The continued growth of trust that TechSoup enjoys in the nonprofit sector was also reflected in milestones in FY 2014 for TechSoup’s social media channels.

• �Our�Facebook channel surpassed 15,000 likes, a 42 percent increase year over year.

• �Our�Twitter handle surpassed 30,000 followers, a 24 percent increase year over year.

TechSoup topics range from the sharing economy to net neu-trality to mobile for good to tutorials on using our donated products. Our channels remain dedicated to showcasing TechSoup’s thought leadership on the most innovative uses of nonprofit technology.

ADOBEINSPIRING�NGO�CREATIVITY�&�PRODUCTIVITY

Adobe’s award-winning technol-ogies have revolutionized how the world engages with ideas and information. The Adobe donation program at TechSoup provides a range of creative software products to eligible nonprofits and charities throughout the United States and across 26 other countries. Since

becoming a partner in 2006, through the end of FY 2014, Adobe has contributed 310,700 product donations to the sec-tor. Adobe products continue to be one of the most in-demand solutions available through TechSoup’s donation program. Success Story

It’s 4 a.m., and summer vacation just started. Thirty-five sleepy high school students pile onto a bus, bound for the wilderness. They’ll be spending most of their summer vacation learning digital media skills through the YMCA’s Youth Institute program.

The twist? For the first week, they won’t use any technology at all. No phones, no music, no cameras, no computers, and certainly�no�Adobe�Photoshop�or�Adobe�InDesign.�Just�a�rustic�campsite in the woods, a circle around a fire, and lots and lots of storytelling.

After that intense week in the woods, the students are tightly bonded to each other and to the instructors. They’ve begun to understand the power of stories and are comfortable sharing their stories with each other. Only then does the digital media instruction begin.

The Youth Institute relies on donated Adobe software from the TechSoup donation program to teach students new com-puter skills. The participating students are thrilled to have access� to� the� latest� and� greatest� technology� tools.� Pegah� Rahmanian, the program coordinator for the YMCA of the Central Bay Area’s Youth Institute jokes: “My kids have become snobs. They want all the latest computers with all the Adobe on it.”

FUNDACJA TECHSOUPAPPS4WARSAW

Access to public information, and city data in particular, can contrib-ute to improving citizens’ quality of life through more efficient and sub-stantial public services. Open data also contributes to transparency, which in turn spurs citizen engage-ment in public life as people come to understand their city and how it

actually works.

Fundacja TechSoup leads a public-private partnership com-posed of Warsaw Technical University, Orange Labs, The Unit for� Social� Innovation� and�Research� “Shipyard”� (NGO),� Project�Poland’s� Foundation:� Digital� Center� (NGO),� and� the� City� of�Warsaw. The consortium’s work aims at creating a platform to�share�open�data�and�promote� its�use� in�the�Polish�capital.�The innovative platform will integrate both real-time and static data solutions. An app contest, starting in early 2015, will give civil society organizations, entrepreneurs, and academics an opportunity to develop open-data-based apps. Selected apps will undergo a complex incubation process, allowing them to gain popular-ity and contribute to solving social problems. Open city data will also be used by the City of Warsaw to improve quality and accessibility of public services.

This cross-sector partnership has been engineered to be extensible and replicable in chosen locations across Europe. The goal, apart from conducting a process in Warsaw, is to create and describe a universal and scalable technology and social methodology that can be used to deliver similar processes and benefits in other cities.

Apps4Warsaw� is� co-financed� by� Poland’s�National� Centre� for�Research and Development within the framework of the Social Innovations�Program.

BRIDGECOLLABORATING TO INCREASE INTEROPERABILITY�IN�THE�GLOBAL� SOCIAL SECTOR

The Basic Registry of Identified Global Entities (BRIDGE) is a collabo-ration between GuideStar USA, the Foundation Center, Global Giving, and TechSoup Global to increase interoperability and understanding of the nonprofit sector worldwide. It is a numbering system that assigns

unique identifiers to nonprofit entities. The concept underly-ing BRIDGE is to make information generated by and about nonprofits more easily linked and accessible so that those who work in or in support of the sector can get a more holistic picture of NGOs individually and the sector as a whole.

With generous support from the Bill & Melinda Gates Foun-dation, the BRIDGE system is being deployed and will initially be seeded with organizations registered in the databases of the four founding partners. Collectively, the partners hold data on roughly 3 million NGOs worldwide. BRIDGE aspires to cre-ate something that has never existed, and the collaboration between the four BRIDGE partners as a result of this effort has created excitement about the possibilities for increased data sharing across our organizations in 2015 and with other organizations around the globe over the coming years.

COMMUNITY BOOST_RTECH�TOOLS�FOR�TRANSPARENCY�&�ACCOUNTABILITY

Community boost_r inspires, en-ables, and promotes tech for civil participation in transparency and accountability initiatives in the Western Balkans. The project is run by Zašto ne and the Action SEE net-work in partnership with TechSoup Europe.

Community boost_r started in October 2012 as an online information hub for those interested in technology for accountability in the Western Balkans. The platform stores informative articles, videos, and infographics on transparency, freedom of information, and open data in the region.

As the community came together, TechSoup worked with local partners to launch a challenge campaign to source the best web and mobile ideas for social projects in Kosovo, Bosnia and Herzegovina,�and�Serbia.�Throughout�the�challenges,�a�series�of offline events brought together communities of program-mers and social innovators and raised the profile around the social justice issues. The process wrapped up with the community boost_r camp — a participant-driven “un-conference.” The camp, held November 7 and 8, 2013, in Sarajevo, presented practical tools for engaging citizens and harnessing data in transparency and accountability projects. Local examples and leaders took center stage, while international trainers participated to share tools that accelerate local projects.

The community boost_r camp was run by TechSoup Europe in partnership with:

• �Zašto ne�from�Bosnia�and�Herzegovina• �Foundation Dokukino from Serbia

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• �Kosovo�2.0• �The�IPKO Foundation from Kosovo

The camp was supported by:

• �The Charles Stewart Mott Foundation• �The National Endowment for Democracy• �The Balkan Trust for Democracy•  The United States Embassy in Sarajevo

Community boost_r continues to run as a regional media out-let for everyone interested in transparency and accountability in the Western Balkans and beyond. Moving forward, Tech-Soup Europe, and the TechSoup Global Network at large, are incorporating more data-driven approaches in addition to the original focus on crowd-driven campaign models. Together, the two provide a highly potent combination that may eventu-ally bring polity to policy.

TECHSOUP GLOBAL PARTNER NETWORKSTRENGTHENING�THE�NETWORK�—�INCREASING�IMPACT

TechSoup Global is a network of organizations across the globe that share the belief that technology is a powerful enabler for social change. The network is powered by a com-mon online platform that enables a socially responsible supply chain for donated technology products and support. This platform helps to

connect and build the capacity of social benefit organizations and the communities that rely on them. Each of the 58 partner NGOs offers a localized version of our donation program, plus local services that deepen benefits for all of the organizations and individuals served. The TechSoup Global Network also enables us to support 33 languages across the world.

This year, the TechSoup Global Network has been focused on how we can grow our collective impact. For example, the TechSoup Global Network of partner NGOs and other organizational participants came together at a conference in San Francisco from March 5 to 7, 2014, to explore “The Assets and Aspirations of the TechSoup Global Network.” The theme reflected the achievements as well as the aspirations and the multitude of opportunities for the global network. One thing we learned is that the TechSoup Global Network does not lack for ambition!

We are also encouraging more network input and internal knowledge sharing to enhance our programmatic offerings. For example, together with our Australian partner Connecting Up, we hosted six online meetups that included partners from 18 countries across our network to share best practices and learn from each other about topics such as social media and content curation. Sharing is part of our DNA, and this increased

sharing will bring more knowledge and learning resources than ever before — in more locations and in more languages — to the NGOs our network serves.

MICROSOFT PARTNERSHIPOVERCOMING�GEOGRAPHIC�BOUNDARIES�WITH�MICROSOFT�OFFICE�365�FOR�NONPROFITS

As the cloud revolutionizes the way businesses operate, TechSoup Global and Microsoft are partner-ing to ensure that NGOs globally share in the benefits. In September 2013, TechSoup Global launched a validation platform to quickly and reliably vet NGOs to enable them to receive Office 365 for Nonprofits.

With immediate offerings in 41 countries at launch, the ser-vice reached organizations across 92 countries by the end of FY 2014. It is on schedule to serve 110 countries by end of FY 2015. Our partner NGO network ensures that these valida-tion services are scalable, reliable, and consistent while being appropriately tailored to the local context.

Office 365 for Nonprofits breaks down geographic boundaries and enables NGOs worldwide to work how and where they need to, allowing them to focus on what matters — helping more people and effecting more change. To obtain web-based Office 365 donations, NGOs can request them directly from Microsoft at www.microsoft.com/office365nonprofits.

The launch was accompanied by an extensive outreach and educational campaign:

• �Fourteen�Microsoft�NGO�Connection�Days,�supported�by�TechSoup Global’s in-country partners across Europe, Latin America, and Asia, which focused on Office 365 for Nonprofits

• �Educational�events�hosted�by�TechSoup�Global�Network�partners in North America and Latin America, Europe, Asia-Pacific,�and�Africa�

• �In-depth�Office�365�for�Nonprofits�events�in�the�U.S.�and�U.K., with plans for more events and roadshows in Asia and additional U.S. cities

• �Office 365 for Nonprofits resource web page

• �Office 365 for Nonprofits forum

VALIDATION SERVICESGOOGLE�FOR�NONPROFITS�LAUNCH�BRINGS�NEW OFFERINGS TO NGOS

Our work with Google, specifically the� Google� for� Nonprofits� (G4NP)�program, is a perfect example of how our validation services help corporate partners bring their offer-ings to the global social sector. G4NP� offers� eligible� NGOs� free� access to several Google tools and

services.� The� TechSoup� Global� Network� supports� the� G4NP�application process by validating nonprofits according to an agreed local standard as per the in-country law and by sup-porting the localized outreach campaign. This is all done to ensure that the offers reach as many eligible NGOs as possi-ble, strengthening the local NGO community. The G4NP program launched in Canada in June 2014. Our in-country partners, the Centre for Social Innovation and the Information Technology Association of Canada, have seen a major uptake from NGOs that had already been quali-fied for other TechSoup Global–related offerings. This demon-strates the strength of our network and its outreach capa-bilities. Other 2014 launches included Japan, New Zealand, Australia, and France. We look forward to further opportunities to collaborate with Google for Nonprofits over the course of the next year.

TECHNOLOGY FOR GOODTECHSOUP�GLOBAL�REPORT�IDENTIFIES�INNOVATIVE�TECHNOLOGIES�FOR�SOCIAL�CHANGE

The Technology for Good report, released in September 2013, focus-es on 10 technologies that have the potential for wide reach, deep im-pact, and ease of use in the global social sector. The report illustrates how NGOs have used these 10 tools in a wide variety of issue areas. These issue areas range from disas-

ter�relief�in�earthquake-stricken�Haiti�to�fighting�corruption�in�India to protecting thousands of acres of ecologically signifi-cant�land�in�Puerto�Rico.

Technology for Good is a unique repository of inspiration for the public and private sectors, funders, and other change makers who support using technology for social good.

The report was created by TechSoup Global in collaboration with the Guardian, the world’s third-largest online English- language newspaper.

SYMANTECPROTECTING�NGO�INFRASTRUCTURE,�INFORMATION & INTERACTIONS

Symantec has been a donor part-ner with TechSoup Global since 2002 and launched its global do-nation program in 2007. In FY 2014, the Symantec donation pro-gram expanded into six new coun-tries (Bulgaria, Croatia, Indonesia, Slovakia, Slovenia, and Vietnam). This brings the total number of

countries Symantec serves through TechSoup up to 34 at the end of FY 2014. Three additional countries are ready to be launched in the first quarter of FY 2015.

Symantec is focused on helping customers protect their infrastructures, their information, and their interactions. It is through this focus that Symantec has donated 1,669,500 prod-ucts to the nonprofit sector.

Success Story

Children love their freedom. Going to school and playing with friends are usually the only things on a child’s mind, and nor-mally not in that order. When a serious or terminal illness hits, a child’s world suddenly becomes limited to what is accessible from the bed, and friends can disappear.

Technology can be a window to the outside world that gives these children back some of their freedom and becomes a companion in the process. The Kosch-Westerman Founda-tion connects terminally ill children to their classrooms and friends through technology.

No one would expect to have to protect terminally ill children from hackers or malicious content online. Unfortu-nately, co-founder Brian Westerman soon discovered that these innocent kids were actually incredibly vulnerable. That’s where TechSoup came in.

Brian immediately went to TechSoup.org to request licenses of a Norton security product from the Symantec donation pro-gram: “We got 12 copies of it right off the bat. We ran it on every computer and found a lot of stuff that was really bad … it [Norton] actually corrected all of that.”

Brian now runs these programs on all of the 41 laptops and 9 tablets the foundation uses to connect children to their friends and family.

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NGOSOURCEENHANCING�INTERNATIONAL�GRANTMAKING

NGOsource, TechSoup Global’s equivalency determination (ED) service, has rapidly expanded throughout FY 2014 — the first full fiscal year the service has been offered. Thanks to Ford Founda-tion support, NGOsource added Portuguese to its repertoire of supported languages (also sup-

ported are English, French, Spanish, and Mandarin Chinese). It has also experienced rapid growth as grantmakers of all sizes began utilizing the service. NGOsource is clearly demon-strating its innate value to the sector.

• �Number�of�countries EDs have been conducted in (by the end of FY 2014): 64

• �Total�EDs�requested�from�launch�to�end�of�FY�2014:�281

• �Number�of�global partner NGOs supporting the effort: 9�(Canada,�Mexico,�Brazil,�United�Kingdom,�Poland,�India,�Australia,�Hong�Kong,�South�Africa)�

• �Number�of�U.S. grantmaker members: 52, including 8 of the 10 largest international grantmakers

So� far,� we� have� identified� US$45.5� million� in� international�grant funding facilitated by EDs completed by NGOsource in FY 2014. We estimate the total amount of funding facilitated by NGOsource so far to be at least double that number. As we move into FY 2015, we anticipate a steady growth in the number of grantmakers using NGOsource to conduct EDs. As such, the amount of grant funding facilitated by NGOsource — and the time and savings to nonprofits and grantmakers that use the service — will continue to grow rapidly. And NGOsource will continue to shine as a one-of-a-kind service in the international grantmaking community. For more informa-tion, please go to www.ngosource.org.

INTUITHELPING�THE�SOCIAL�SECTOR MANAGE ITS FINANCES

Intuit Inc. is a leading provider of business and financial management solutions for small businesses, consumers, and accounting profes-sionals. Intuit provides its popular accounting software, QuickBooks, to nonprofits, charities, and public libraries in the U.S. and Cana-da. Since partnering with Tech-

Soup Global in 2002, Intuit has donated 121,300 products to the sector.

In February 2014, TechSoup launched an expanded Intu-it product donation program to provide targeted product donations to three organizations that are supported by the U.S. Small Business Administration, as well as their affiliate chapters. The Intuit product donation programs provides QuickBooks, accessories, and training courses intended to help aspiring entrepreneurs and small business owners run their operations more effectively. The following organizational networks received Intuit direct product donations:

•  America’s Small Business Development Center, which sup-ports the Small Business Development Center Network in delivering nationwide educational assistance to strengthen small and medium-sized business management.

• �Association of Women’s Business Centers, a national network of nearly 100 educational centers throughout the United States and its territories that are designed to assist women start and grow small businesses.

•  The SCORE Association, a nonprofit association dedicated to helping small businesses get off the ground, grow, and achieve their goals through education and mentorship.

Success Story The� Square� Peg� Foundation� teaches� students� with� special�needs (mainly children on the autism spectrum) how to ride and care for horses that were formerly champions. They like to refer to the horses as “square pegs in round holes.” The students can relate to the horses because many of the stu-dents feel like square pegs themselves. By learning how to ride and care for these horses, students develop the self-worth and pride that comes with mastery.

In order to keep the organization’s finances in order, execu-tive�director�Darius�Dunlap�turned�to�TechSoup.�He�received�a�donation of Intuit’s QuickBooks, which his organization would not normally have been able to afford, Darius explained: “In my previous experience at a nonprofit, paperwork and grant funding reporting requirements were major roadblocks that delayed�us�significantly.� It�was�awful.�Having�access�to�Quick-Books, a system so straightforward and easy to use, has been great.”� QuickBooks� has� allowed� the� Square� Peg� Foundation�to track restricted funds and create donor analysis reports quickly and easily. With their finances in order, Darius and the team�at�the�Square�Peg�Foundation�can�focus�on�what�they�do�best, empowering students through mastery.

TECHSOUP GLOBAL NETWORKTHE�NETWORK�DOUBLES�THE� NUMBER OF COUNTRIES SERVED

The TechSoup Global Network doubled the number of countries served, surpassing the 100-country mark, to reach 112 countries by the end of FY 2014! This includes all EU countries (Austria, Belgium, Bulgaria, Cro-atia, Republic of Cyprus, Czech

Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary,� Ireland,� Italy,� Latvia,� Lithuania,� Luxembourg,� Malta,�Netherlands,� Poland,� Portugal,� Romania,� Slovakia,� Slovenia,�Spain, Sweden, and the United Kingdom.)

As the leading source of NGO data, we have over 600,000 organizations registered in our database. We proactively seek to grow our dataset year over year; in 2014 alone, we added 63,000 new organizational records. This global reach has enabled 13.8 million technology product donations, leading� to�a�cumulative�savings�of�US$4.51�billion� to� the�civil� society sector.

Through the launch of Office 365 for Nonprofits and by partnering with Google for Nonprofits, our global reach will continue to expand. We are also investing in new technolo-gy to further integrate and strengthen the TechSoup Glob-al Network and innovative programs such as NGOsource, NetSquared, and Caravan Studios.

CARAVAN STUDIOSSTRONG�SUPPORT�FOR� APPS�FOR�SOCIAL�GOOD

Caravan Studios, an award-winning division within TechSoup Global, received strong foundational sup-port to launch three new apps in FY 2014. Major support came from:

• �Partnership for Freedom, through Humanity United

• �Microsoft Corporate Citizen-ship’s Solutions for Good program

•  Blue Shield of California Foundation

• �Full Circle Fund

Range, SafeNight, and 4Bells were developed using Caravan Studios’ proven and replicable five-step community design process: Generate, Design, Select, Build, and Use.

Learn more at caravanstudios.org.

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US$4.51 B GLOBAL CUMULATIVE SAVINGS TO THE SECTOR

To�date,�the�TechSoup�Global�Network�has�saved�the�global�sector�more�than�US$4.51�billion when compared to the retail value of donations distributed.

In� FY� 2014,� the� TechSoup� Global� Network� had� total� revenue� of� US$38.7� million,� reinvested in supporting local communities through TechSoup and our partner NGOs around the world.

A GLOBAL NETWORK

A STRONG BALANCE SHEET

FINANCIAL HEALTH

Page 9: TechSoup Global_2014_Year_In_Review

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“ The session … addresses those very needs which we are facing due to multiple locations and non-availability of highly IT efficient staff. Office 365 is just so wonderful and user friendly. Sushan really was such a good presenter; he broke many myths as well as made it all so comprehensible.”

Dr. Kiran Modi Managing Trustee Udayan Care

“ Great information. [The webinar] helped me envision a grant writing plan with every word spoken. I am a little more confident now.”

Eunice Jean-Marie Red Hearts of Hope

“ Being part of this [NetSquared] community has brought me pro-fessional opportunities, enhanced my skill sets, and best yet, brought me good friends.”

Trish Perkins NCtech4Good

“ To be able to afford these high-end video editing products has been amazing for us! When donors can see [on a video created with Adobe donations] how their money is impacting the community in real ways more than just outcomes and numbers, they are inspired to invite others into the process.”

Paul Granger Director of Interns & Work Groups CHAT Richmond

“ As a result of securing routers through the Cisco donation program, our care managers were able to access state medical network software, and we’ve more than doubled the number of children we serve.”

Vickie Rodda CFOCaring Partners of Morris & Sussex, Inc.

“ It’s so important because there are many situations where we cannot house someone because the shelter is full. This is a way to give somebody a safe night. Somebody who is truly in danger can have a safe night and be able to move on from there, either into our shelter or another shelter.”

Jeanne Spurr Director Alternatives to Violence

“ There is literally no way I could function as an organization having a limited staff without QuickBooks.”

Charles Hendrix Abundant�Harvest�Community Garden Outreach

FISCAL YEAR 2014

SINCE INCEPTION

TechSoup’s tech-nology donations helped us make this library something people care about.

Dianne Connery Pottsboro�Area�Library

The [Microsoft] software we use gives us global reach and the power to provide a voice to young people on every continent.

Youth Journalism International

Thanks to TechSoup and the generosity of Symantec, we have not had an incident since we installed Norton Inter-net Security on all our computers! With the help of TechSoup and its donor partners like Symantec, we are moving in the right direction. Quite simply, we could not do our work without you!

Geri Miller Executive DirectorNorthwoods�Wildlife  Center

TESTIMONIALS

BY THE NUMBERS

Page 10: TechSoup Global_2014_Year_In_Review

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SUCCESS STORIES

CLOUD-BASED IT ENSURES THAT NEW ZEALAND ORGANIZATION CAN KEEP WORKING IN EARTHQUAKE AFTERMATH

In mid-2013, Wellington was shaken by two earthquakes within weeks of each other. For many, this meant that access to buildings was restricted until they had been approved for re-occupation. For Generosity Fund-ing Information Service (GFIS), its choice to move its operations to

the cloud meant it could keep working and stay in contact even when staff weren’t in the same place.

“[After the earthquakes], all staff were able to work from home, communicate with each other in the same way we would in the office. We even Skyped each other for morning tea!”

  Brenda Smith, General Manager, GFIS

Read the full success story at https://www.techsoup.net.nz/about/case-study/funding-information-service

DIGITAL INCLUSION: INTERNET ACCESS FOR THE HOMELESS

No job, no family, no friends, and no place to stay — this is the situ-ation of many EU citizens who find themselves stranded in Austria. VinziPort� in� Vienna,� an� emergency�shelter for EU citizens, offers a place to sleep for 55 men. But it provides much more than the basic support of a bed and a warm meal. Three

donated�PCs�with�Internet�access�bring�employment�and�hous-ing opportunities — and hope — within the residents’ reach.

Read the full success story (in German) here: http://aktu-elles.stifter-helfen.at/digitale-inklusion-internet-termi-nals-fuer-obdachlose-eu-buerger/

IT DONATION GIVES HOPE TO CHILDREN WITH HIV IN AFRICA

Since� 2006,� Hope� Endeavors’� mis-sion has been quite simple: to bring hope to those suffering from ex-treme�poverty.�Hope�Endeavors�has�changed the lives of over 20,000 un-derserved individuals by connecting U.S.-based individuals with mean-ingful volunteer projects abroad.

From�Hope� Endeavors’� headquarters� in� the� U.S.,� it� operates�a registered NGO in Malawi with three on-the-ground staff members. By using the same donated QuickBooks accounting software, the two offices have been able to sync their financial reporting despite being thousands of miles apart. “Donors want to donate to a specific cause. QuickBooks has helped us manage our financial records so we can report on the use of donated funds individually and accurately.”

  Darcy�McLane,�Executive�Director,�Hope�Endeavors

Read the full success story here: http://forums.techsoup.org/cs/community/b/tsblog/archive/2014/06/4/how-hope-en-deavors-fights-aids-epidemic-in-us-africa.aspx

SOCIAL MEDIA ASSISTS GOOD CAUSE

Etasha Society was founded in 2006 with the purpose of imparting vo-cational training and employability skills training to the underprivileged youth of India and assisting with placement and career guidance. For a long time, the organization was struggling to interact efficient-

ly with its existing and prospective audiences, which included youth seeking its vocational training service, its contributing members and employees, and its funding partners. A social media workshop organized by Microsoft and TechSoup Glob-al partner NASSCOM Foundation proved to be a boon to the organization.

“Until this workshop, I never guessed that one could achieve so much by spending a modest hour on the Facebook/ Twitter page.”

  Ian McBride, Etasha Society

Read the full success story here: http://yearinreview.tech-soupglobal.org/reach.html

DONATED IT CONNECTS INTERNATIONAL CHILD RIGHTS PROJECTS

Childreach International works in partnership with local commu-nities in the developing world to help improve children’s access to healthcare education, child rights, and protection. The London-based charity operates its own projects and supports partners in Tanzania, India,�Nepal,� the� State�of� Palestine,�

Pakistan,�Peru,�Cambodia,�China,�and�Bangladesh.�In�the�past�year alone, the organization has impacted the lives of over 70,000 children. Donated technology made it easier for Childreach Internation-al to coordinate and organize the work of its large network of international partners.

Read the full success story here: http://yearinreview.tech-soupglobal.org/reach.html

EMPOWERING VOLUNTEERING THROUGH ONLINE COLLABORATION

The�mission�of� Pro�Vobis� is� to�pro-mote volunteering in Romania as a viable and irreplaceable resource in solving society’s problems. It was launched in Romania in 1992 as an NGO that offered social services. Then, due to the huge demand for volunteer services, it became the first National Resource Center for

Volunteering. Today, with only five employees who work in two different cities, the organization manages to implement trans-national projects and change the way people see volunteering in Romania. “With the help of technology we’ve managed to have a national coverage for our work and to collaborate with hundreds of NGOs across the country.”

  Dana�Temelie,�Program�Coordinator,�Pro�Vobis

Read the full success story here: http://www.techsoupglobal.org/casestudy/pro-vobis

INCREASING DEPTH AND QUALITY OF SERVICES TO THOUSANDS OF ASYLUM SEEKERS

Many who come to British NGO Asylum Aid seek protection from rape, torture, and persecution in their homeland. Since 1990, Asylum Aid has served more than 30,000 individuals. Its legal team boasts a success rate of more than 85 per-cent of its cases.

“The equivalency determination [through NGOsource] creates the potential for us to work with U.S. funders who can extend their help to the same cause and, in particular, allows us to apply for both core and project costs. This is essential for running an effective organization at scale and is critical if we are to assist the thousands of people who come to us each year for help.”

  Russell�Hargrave,�Communications�Officer,�Asylum�Aid

Read the full success story here: http://www.ngosource.org/blog/providing-refuge-the-work-of-asylum-aid

QUENCHING THIRST FOR SURVIVAL BY PROVIDING SUSTAINABLE WATER, SANITATION, & HYGIENE SOLUTIONS

Right now, 780 million people world-wide lack access to clean water. Each year, more than 3.4 million people die from water, sanitation, and hygiene-related causes. These deaths can been prevented.

IRC focuses on building up the abil-ity of national actors, especially

governments, to deliver and maintain water, sanitation, and hygiene�(WASH)�services.�IRC�has�an�ambitious�goal,�universal�access to safe water and sanitation by 2030, as well as a com-prehensive approach, defining itself as a “think and do tank” that uses diverse methods to achieve lasting impact.

In February 2014, NGOsource certified that IRC was equiva-lent to a U.S. 501(c)(3) public charity through a process called equivalency determination. IRC, an NGO based in the Nether-lands, can now receive funding from U.S.-based foundations and donor advised funds in NGOsource’s network through a highly streamlined process.

Read the full success story here: http://www.ngosource.org/blog/irc-building-the-future-of-water

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ARGENTINAAUSTRALIA AUSTRIA BANGLADESHBELGIUMBELIZE BOSNIA & HERZEGOVINABOLIVIABOTSWANABRAZIL BULGARIACAMBODIACAMEROONCANADA CHILE CHINA

COLOMBIADEMOCRATIC REPUBLIC  OFTHECONGOCOSTA RICACOTE D’IVOIRECROATIA CZECH REPUBLIC DENMARKDOMINICAN REPUBLICECUADOREGYPTFINLANDFRANCEGERMANYGHANA GUATEMALA

HAITIHONG KONG HUNGARY ICELANDINDIA INDONESIA IRELAND ISRAEL ITALY JAMAICAJAPANJORDANKENYAKOREA, REPUBLIC OFKAZAKHSTANKYRGYZSTAN

KOSOVOLATVIALEBANONLIBYALIECHTENSTEINLITHUANIALUXEMBOURG MACAUMALAYSIAMALTAMEXICOMOLDOVA MONTENEGROMOROCCOMOZAMBIQUEMYANMAR

NETHERLANDS NEW ZEALANDNICARAGUANIGERIANORWAYPAKISTANPALESTINE, STATE OFPANAMAPARAGUAYPERUPHILIPPINESPOLANDPORTUGALPUERTO RICO (US)QATARROMANIA

RUSSIASAUDI ARABIASENEGAL SERBIASINGAPORESLOVAKIASLOVENIASOUTH AFRICA SPAIN SRI LANKASWAZILANDSWEDEN SWITZERLANDTAIWANTHAILANDTOGO

TRINIDAD & TOBAGOTUNISIATURKEYUNITED ARAB EMIRATESUGANDAUKRAINEUNITED KINGDOM UNITED STATESURUGUAYVENEZUELAVIETNAMVIRGIN ISLANDS (US)ZAMBIA

COUNTRIES SERVED

PARTNER NGOS

NETSQUARED LOCAL GROUPS

COUNTRIES SERVED

1918

DIGITAL CONNECTOR SHAKES THINGS UP IN TEXAS

“It smells like old people” said Dianne Connery’s son when he first walked� into� the� Pottsboro� Library.�Sixties-style architecture, books that had not been checked out in years, and a dwindling budget greeted Dianne when she took over library operations in 2011. Relocating from the bustling Dallas metroplex,

Dianne�had�to�get�used�to�the�pace�in�Pottsboro,�Texas,�a�small�town with a population of 2,160. With her son’s comment on her mind, Dianne went to work.

By taking out truckloads of books, knocking down walls, and introducing up-to-date technology, the library came back to life. With more open space, free Wi-Fi, and more computers, the library feels more like an Internet café. As a self-described “webinar junkie,” Dianne found TechSoup in 2011. She requested Windows 8 and Adobe product dona-tions. With Microsoft Office, library patrons can now use Excel to create budgets and Word to create resumes. With Adobe InDesign, the library was able to start its own newsletter, entirely run by high school students looking to bolster their college applications. With access to new tools and technology, Dianne has been able to transform a relic of the past into a modern facility pushing its community into the 21st century.

Read the full success story here: http://forums.techsoup.org/cs/community/b/tsblog/archive/2014/03/5/pottsboro-ar-ea-library-winner-of-techsoups-digital-connector-challenge.aspx

Page 12: TechSoup Global_2014_Year_In_Review

PARTNER NGOS

AUSTRALIA, ADELAIDE� �  Connecting Up

AUSTRIA, WIEN� � �  Fundraising Verband Austria

BELGIUM, BRUXELLES� �  SOCIALware asbl

BOSNIA, SARAJEVO� � �  Zašto ne

BOSNIA AND HERZEGOVINA, SARAJEVO� Mozaik Foundation

BRAZIL, BRASILIA DF� �  Associação Telecentro de Informação e Negócios (ATN) (Telecentre Association of Business and Information)

BULGARIA, SOFIA� � �  Фондация“РаботилницазаГражданскиИнициативи”(WorkshopforCivicInitiativesFoundation)

CANADA, TORONTO� �  Centre for Social Innovation

CHILE, SANTIAGO� � �  El Comité para la Democratización de la Informática (CDI Chile) (Committee for the Democratization of Information Technology)

COLOMBIA, MEDELLÍN� �  MAKAIA Asesoría Internacional

CROATIA, ZAGREB� � �  Udruga za Nezavisnu Medijsku Kulturu (The Association for an Independent Media Culture (H-Alter))

CZECH REPUBLIC, PRAHA� �  Sdruzení VIA | Nadace Charty 77 (Via Association I Charta 77 Foundation)

EGYPT, GIZA� � �  Professional Development Foundation

FRANCE, LE PIN� � �  Ateliers du Bocage

GERMANY, SIEGBURG� �  Haus des Stiftens gGmbH

GREECE, ATHENS� � �  Impact Hub Athens

HONG KONG, WANCHAI� �  香港社會服務聯會 (The Hong Kong Council of Social Service)

HUNGARY, BUDAPEST� �  Nonprofit Információs és Oktató Központ (NIOK) Alapítvány (Nonprofit Information and Training Centre Foundation)

INDIA, MUMBAI� � �  NASSCOM Foundation | GuideStar India

INDONESIA, JAKARTA� �  ASEAN Foundation

INDONESIA, BALI� � �  Kopernik

INDONESIA, JAKARTA� �  YCAB Foundation

IRELAND, DUBLIN� � �  ENCLUDE

ISRAEL, LOD� � �  NPTech – Nonprofit Technology

ITALY, MILAN� � �  SocialTechno Impresa Sociale Srl

JAPAN, TOKYO� � �  日本NPOセンター (Japan NPO Center)

KENYA, NAIROBI� � �  Computers for Schools Kenya (CFSK)

MACEDONIA, SKOPJE� �  Metamorphosis Foundation

MALAYSIA, KUALA LUMPUR� �  SOLS 24/7

MALAYSIA, SELANGOR� �  Tandemic / Persatuan Inovasi Sosial Tandem

MALAYSIA, SELANGOR �  Yayasan Salam Malaysia

MEXICO, MEXICO CITY� �  Centro Mexicano para la Filantropía (Cemefi) (Mexican Center for Philanthropy)

MONTENEGRO, PODGORICA� �  Center for Democratic Transition

NETHERLANDS, ZEELAND� �  Stichting GeefGratis

NORWAY, KRISTIANDSAND� �  Frivillighet Norge (The Association of NGOs in Norway)

PHILIPPINES, MAKATI CITY� �  ASSIST

PHILIPPINES, QUEZON CITY� �  CODE-NGO

PHILIPPINES, MANDALUYONG�  Gawad Kalinga

POLAND, WARSAW� � �  Fundacja TechSoup

ROMANIA, ODORHEIU SECUIESC�  Asociatia TechSoup Romania

NETSQUARED LOCAL GROUPS

ABIDJAN, IVORY COAST

ADELAIDE, SA, AUSTRALIA

AUCKLAND, NEW ZEALAND

BALTIMORE, MD, USA

BEIRUT, LEBANON

BOSTON, MA, USA

BUÉA, CAMEROON

BURLINGTON, VT, USA

BUSIA, KENYA

CAMBRIDGE, UNITED KINGDOM

CHICAGO, IL, USA

DAKAR, SENEGAL

DENVER, CO, USA

DETROIT, MI, USA

DOUALA, CAMEROON

GUATEMALA, GUATEMALA

GUAYAQUIL, ECUADOR

HONOLULU, HI, USA

HOUSTON, TX, USA

ISTANBUL, TURKEY

LONDON, UNITED KINGDOM

MANCHESTER, UNITED KINGDOM

MELBOURNE, SA, AUSTRALIA

MINNEAPOLIS, MN, USA

MONTREAL, QC, CANADA

MUKONO, UGANDA

NAPLES, FL, USA

NEW HAVEN, CT, USA

NEW ORLEANS, LA, USA

NEW YORK, NY, USA

OUAGADOUGOU, BURKINA FASO

PARIS, FRANCE

PETERBOROUGH, ON, CANADA

PHILADELPHIA, PA, USA

PORT HARCOURT, NIGERIA

PORTLAND, OR, USA

RESEARCH TRIANGLE PARK, NC, USA

SAN FRANCISCO, CA, USA

SAN PEDRO SULA, HONDURAS

SASKATOON, SK, CANADA

SEATTLE, WA, USA

SINGAPORE, SINGAPORE

SUNNYVALE, CA, USA

SURREY, BC, CANADA

SYDNEY, AUSTRALIA

TAIPEI, TAIWAN

TORONTO, ON, CANADA

TRAVERSE CITY, MI, USA

VANCOUVER, BC, CANADA

VICTORIA, CANADA

WARSZAWA, POLAND

WASHINGTON, DC, USA

WELLINGTON, NEW ZEALAND

ROMANIA, BUCHAREST� �  Ateliere Fara Frontiere

RUSSIA, MOSCOW� � �  Институтразвитияинформационногообщества(TheInstituteoftheInformationSociety)

SERBIA, BELGRADE� � �  Dokukino

SERBIA, BEOGRAD� � �  Center for Research, Transparency and Accountability (CRTA)

SINGAPORE, SINGAPORE� �  National Council of Social Service (Singapore)

SLOVAKIA, BRATISLAVA� �  Pontis Foundation

SLOVENIA, LJUBLJANA� �  MladinskoInformativnoSvetovalnoSrediščeSlovenije(MISSS)(YouthInformationandCounselingCenter)

SOUTH AFRICA, JOHANNESBURG�  SANGONeT (South African NGO Network)

SPAIN, MADRID� � �  Technosite

SWEDEN, STOCKHOLM� �  Forum för Frivilligt Socialt Arbete (National Forum for Voluntary Social Work)

TAIWAN, TAIPEI� � �  開拓文教基金會 (Frontier Foundation)

THAILAND, BANGKOK� �  ChangeFusion

THAILAND, BANGKOK� �  Kenan Institute Asia

TURKEY, ANKARA� � �  SivilToplumGeliştirmeMerkezi(STGM)(CivilSocietyDevelopmentCenterAssociation)

UK, LONDON� � �  Technology Trust

UK, LONDON� � �  TechSoup Global Office London

USA, SAN FRANCISCO� �  TechSoup Global Office USA

VIETNAM, HO CHI MINH CITY� �  Lin Center for Community Development

VIETNAM, HANOI� � �  Vietnet-ICT

* This list features NGOs that collaborated with TechSoup Global on delivering a variety of programs around the world, including — but not limited to — product donations.

2120

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FLAGSHIP PARTNERS

WE HAVE BECOME the trusted gold-standard partner to an increasing number of best-of-breed corporate philanthropy and foundation partners. Their support is vital to accelerating positive change in the world. We would also like to thank our Board of Directors and other individual donors for their significant support of TechSoup Global during FY 2014.

MULTI-COUNTRY DONORS

ADOBE SYSTEMS INCORPORATED  AUSTRALIA AUSTRIA BELGIUM BULGARIA CANADA FRANCE GERMANY HONGKONG INDIA INDONESIA IRELAND JAPAN LUXEMBOURG MACAU MALAYSIA NETHERLANDS PHILIPPINES POLAND ROMANIA SINGAPORE SLOVAKIA SLOVENIA TAIWAN THAILAND UNITEDKINGDOM UNITEDSTATES VIETNAM

ALPHA SOFTWARE CORPORATION CANADA UNITEDSTATES

ALTRUJA AUSTRIA GERMANY

ATLAS BUSINESS SOLUTIONS, INC. CANADA UNITEDSTATES

BITDEFENDER, LLC  AUSTRALIA AUSTRIA BELGIUM CANADA DENMARK FINLAND GERMANY INDIA IRELAND NETHERLANDS NEWZEALAND  NORWAY ROMANIA SWEDEN UNITEDKINGDOM UNITEDSTATES

BLACKBAUD, INC. (ETAPESTRY, NOZA)   CANADA UNITEDSTATES

BYTES OF LEARNING INCORPORATED AUSTRALIA CANADA INDIA IRELAND NEWZEALAND SOUTHAFRICA TAIWAN UNITEDKINGDOM UNITEDSTATES

CALXA NEWZEALAND  AUSTRALIA

CISCO SYSTEMS, INC.  AUSTRALIA BELGIUM CANADA CZECHREPUBLIC FRANCE GERMANY HONGKONG HUNGARY IRELAND

 ITALY LUXEMBOURG NETHERLANDS NEWZEALAND  POLAND ROMANIA SPAIN SWEDEN UNITEDKINGDOM UNITEDSTATES

CITRIX SYSTEMS, INC. AUSTRALIA CANADA INDIA NEWZEALAND UNITEDKINGDOM UNITEDSTATES

CITYSOFT CANADA UNITEDSTATES

CLEVERREACH AUSTRIA GERMANY

EFFICIENT ELEMENTS GERMANY UNITEDSTATES

FLUIDSURVEYS (CHIDE.IT, INC.) BELGIUM BRAZIL CANADA INDIA LUXEMBOURG NETHERLANDS SPAIN SWEDEN UNITEDKINGDOM UNITEDSTATES

FUNDRAISINGBOX AUSTRIA GERMANY GRANTSTATION.COM, INC. CANADA UNITEDSTATES

HUDDLE AUSTRALIA AUSTRIA CANADA GERMANY NEWZEALAND UNITEDKINGDOM UNITEDSTATES

INLOOK AUSTRIA GERMANY

INTUIT, INC. CANADA UNITEDSTATES

KASPERSKY AUSTRALIA NEWZEALAND

MAILSHELL, INC. AUSTRALIA IRELAND NEWZEALAND SOUTHAFRICA UNITEDKINGDOM UNITEDSTATES

MICROSOFT CORPORATION, FOUNDING PARTNER SINCE 1996 ALBANIA ARGENTINA AUSTRALIA AUSTRIA BANGLADESH BELGIUM BERMUDA BOSNIA&HERZEGOVINA BOTSWANA BRAZIL BULGARIA CANADA CHILE CHINA COLOMBIA COSTARICA CROATIA CYPRUS CZECHREPUBLIC DENMARK

 DOMINICANREPUBLIC ECUADOR EGYPT ELSALVADOR ESTONIA FINLAND FRANCE GERMANY GREECE GUATEMALA HONDURAS HONGKONG HUNGARY ICELAND INDIA INDONESIA IRELAND ISRAEL ITALY JAMAICA JAPAN JORDAN KAZAKHSTAN KENYA LATVIA LEBANON LIECHTENSTEIN LITHUANIA LUXEMBOURG MACAU MACEDONIA MALAYSIA MALTA MAURITIUS MEXICO MONTENEGRO MOROCCO NETHERLANDS NEWZEALAND NIGERIA NORWAY OMAN PAKISTAN PANAMA PARAGUAY PERU PHILIPPINES POLAND PORTUGAL QATAR ROMANIA RUSSIA SAUDIARABIA SENEGAL SERBIA SINGAPORE SLOVAKIA SLOVENIA SOUTHAFRICA SOUTHKOREA SPAIN SRILANKA SWEDEN SWITZERLAND TAIWAN THAILAND TRINIDAD&TOBAGO TUNISIA TURKEY UNITEDARABEMIRATES UNITEDKINGDOM

 UNITEDSTATES URUGUAY VENEZUELA VIETNAM ZIMBABWE

MYOB AUSTRALIA NEWZEALAND

O&O  AUSTRALIA AUSTRIA GERMANY HUNGARY INDIA NEWZEALAND SLOVAKIA SWEDEN UNITEDKINGDOM

READYTALK CANADA UNITEDSTATES

RED EARTH SOFTWARE, INC. CANADA JAPAN UNITEDSTATES

SAGE NORTH AMERICA CANADA UNITEDSTATES

SAP AG (FORMERLY BUSINESS OBJECTS) AUSTRALIA AUSTRIA BELGIUM BRAZIL BULGARIA CANADA CROATIA CZECHREPUBLIC DENMARK FINLAND FRANCE GERMANY HONGKONG HUNGARY INDIA INDONESIA IRELAND ISRAEL JAPAN LUXEMBOURG MALAYSIA MEXICO NETHERLANDS NEWZEALAND NORWAY PHILIPPINES POLAND ROMANIA RUSSIA SINGAPORE SLOVAKIA SLOVENIA SOUTHAFRICA SPAIN SWEDEN

 SWITZERLAND TAIWAN THAILAND UKRAINE UNITEDKINGDOM UNITEDSTATES VIETNAM

SHOPIFY INC. CANADA UNITEDSTATES

SOCIETY FOR NONPROFIT ORGANIZATIONS CANADA UNITEDSTATES

SOGEHTS AUSTRIA GERMANY

SYMANTEC CORPORATION AUSTRALIA AUSTRIA BELGIUM BOTSWANA BRAZIL BULGARIA CANADA CROATIA EGYPT FRANCE GERMANY HUNGARY INDONESIA IRELAND ISRAEL ITALY JAPAN KENYA LUXEMBOURG MALAYSIA MEXICO NETHERLANDS NEWZEALAND PHILIPPINES POLAND SINGAPORE SLOVAKIA SLOVENIA SOUTHAFRICA SPAIN THAILAND UNITEDKINGDOM UNITEDSTATES VIETNAM

TANGIENT LLC (WIKISPACES) CANADA UNITEDSTATES

TELOSA SOFTWARE, INC. AUSTRALIA CANADA NEWZEALAND UNITEDSTATES

UBERVU UNITEDSTATES UNITEDKINGDOM

2322

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2524

LOCAL DONORS BY COUNTRY

AUSTRALIA D-LINK HOOTSUITE MYBOOKINGMANAGER NETLEVERAGE REFURBISHED HARDWARE SOPHOS WEBROOT

CANADA SUMAC

CZECH REPUBLIC ZONER

FRANCE ADB(REFURBISHEDHARDWARE) CIEL HUAWEI(TABLETS) RUNORG

GERMANY BRAINTOOL BUHL ELO LAPLINKSOFTWARE,INC. LEXWARE MEETYOO REFURBISHEDHARDWARE—AFB REFURBISHEDHARDWARE—CSS SURVEYMONKEY TELEFONICAGERMANY USERLIKE

HONG KONG VERSION2(ESETPRODUCTS)

INDIA BUSYINFOTECH EAGLECONFERENCING QUICKHEALTECHNOLOGIESPVT.LTD.

KENYA CFSK(REFURBISHEDHARDWARE)

MACAU ESET

NETHERLANDS MICROSOFTXBOX WORKNETS

POLAND IVONA/IWEBREADER LEFTHAND REFURBISHEDCOMPUTERS—EVK REFURBISHEDCOMPUTERS—TELETA VIDCOM.PL

RUSSIA ISPRING

SOUTH AFRICA EVERLYTIC

SPAIN VODAFONE

TAIWAN TRENDMICRO

UNITED KINGDOM WEBCONVERGER WINFRASOFT

UNITED STATES ACCLIVITYLLC ATOMICLEARNING,INC.D/B/AATOMIC  TRAINING AZAVEA BETTERWORLDTELECOMLLC BETTERWORLDWIRELESS BLOOMERANG BROCADECOMMUNICATIONS  SYSTEMS,INC.

 CASPIO,INC. CAUSEVOX CLICKTIME.COM,INC. CLOSERWARE(VOLUNTEERMATTERS) CONNECT2GIVE,INC. DELLINC. DHARMAMERCHANTSERVICES ENVIRONMENTALSYSTEMSRESEARCH  INSTITUTE,INC.(ESRI) FILEMAKER,INC. GUIDEBYCELLINC. HEADSETS.COM HORIZONDATASYSCORPORATION HRSOLUTIONSPARTNERS,INC. IDEALWARE MOBILEBEACON NETSUITE,INC. NORTHAMERICANBANCARD  (PAYANYWHERE) PEOPLE-ONTHEGO PHILANTECH,INC. PITNEYBOWES QUICKBOOKSMADEEASY  REFURBISHINGPARTNER:    CDICOMPUTERS  REFURBISHINGPARTNER:   INTERCONNECTION  REFURBISHINGPARTNER:PC   REBUILDERS&RECYCLERS(PCRR) SEAGATETECHNOLOGYLLC SOFTERWARE,INC.(DONORPERFECT) TECHIMPACT TECHBRIDGE TEESPRINGLLC ULTRALINGUA

AGA KHAN FOUNDATION

BLUE SHIELD OF CALIFORNIA FOUNDATION

THE BOEING COMPANY

BROCADE

CARNEGIE CORPORATION OF NEW YORK

CIVIC INITIATIVES FUND, POLAND (FUNDUSZ INICJATYW OBYWATELSKICH)

FORD FOUNDATION

FULL CIRCLE FUND

BILL & MELINDA GATES FOUNDATION

GLOBAL GIVING FOUNDATION

WILLIAM AND FLORA HEWLETT FOUNDATION

W.K. KELLOGG FOUNDATION

LEVI STRAUSS FOUNDATION

LINKEDIN

MICROSOFT CORPORATION

CHARLES STEWART MOTT FOUNDATION

NATIONAL CENTER FOR RESEARCH AND DEVELOPMENT, POLAND (NARODOWEGO CENTRUM  BADAŃIROZWOJU)

NATIONAL ENDOWMENT FOR DEMOCRACY

ORACLE AMERICA

DAVID & LUCILE PACKARD FOUNDATION

THE PARTNERSHIP FOR FREEDOM (PFF), A PUBLIC-PRIVATE PARTNERSHIP LED BY HUMANITY UNITED

PAYPAL

ROCKEFELLER BROTHERS FUND

SAP FOUNDATION, A CORPORATE ADVISED FUND OF THE SILICON VALLEY COMMUNITY FOUNDATION

SURDNA FOUNDATION

SYMANTEC FOUNDATION, A CORPORATE ADVISED FUND OF THE SILICON VALLEY  COMMUNITYFOUNDATION

VODAFONE AMERICAS FOUNDATION

GRANTMAKER SUPPORT

THESE ORGANIZATIONS provided generous grant funding for projects occurring in fiscal year 2014.

Page 15: TechSoup Global_2014_Year_In_Review

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