Technology Solution ProfessionalMicrosoft Switzerland

End-to-End Service Monitoring mit Operation Manager 2012

Walter Pitrof Marcel Zehner Partner | Private Cloud Architectitnetx gmbh

Agenda

What is in SCOM 2012 ?Operations Manager InfrastructureNetwork MonitoringApplication MonitoringVicinity DashboardDemoQ & A

What is in SCOM 2012 ?

Device & ServerMonitoring

Audit Collection Service (ACS)

What is in SCOM 2012 ?

Proactive alertingaction response

Client Monitoring

Service Oriented

Knowledge Management

Management Reports

Cross Plattform

SLA Monitoring

Application Monitoring (AVIcode)

Network Monitoring

Dashboards

Out of the box HA

Easy to scale out

What is new in SCOM 2012?

Operations Manager InfrastructureOut of the box HAEasy to scale outRemoval of root management server

Network MonitoringApplication MonitoringNew dashboard view:

Windows, Web Console and Sharepoint

new PowerShell cmdlets

Operations Manager Infrastructure

SCOM 2007 R2 – Deployment TopologyRoot Management Server

Provides the following services

Console accessRole based access controlDistribution of configurations to agentsConnectors to other mgmt systemsAlert notificationsHealth aggregationGroup CalculationsAvailabilityDependency MonitorDB GroomingEnables model based mgmt

Introduces the following customer challenges

Performance and scalability bottleneckSingle point of failure (for RMS workloads) High availability requires clustering

What Has Changed in SCOM 2012?R2 Platform

A simpler peer to peer topology

SCOM 2012 PlatformParent child topology with the RMS as the parent and all other mgmt servers as children

Configuration Service

• Runs on all Mgmt Servers• Store config data in DB instead of memory• Faster startup• Smaller demand on local resources

SDK Service

• Runs on all Mgmt Servers• Console can use any mgmt server to connect

Management Server Changes

Topology Simplification

Operational

Database

Data Warehous

e

X

NotificationGroup Calculation

Availability

Dependency Monitors

Challenges Addressed

Out of the box HAEasy to scale out

Server Pool

Operational

Database

Data Warehous

e

Managed by PoolManaged by a single SRV

X

Network Monitoring

Network Monitoring Features

Out of the box discovery, monitoring, and reportingServer to network dependency discoveryMulti-vendor support > 90 at RTMMulti protocol support

SNMPv1/v2c/v3IPv4 and IPv6

VLAN membershipRobust platform for partners to build on

Network Monitoring – What’s Monitored

Port/Interface Up/Down (operational & admin status)Volumes of inbound/outbound traffic% UtilizationDrop & Broadcast rates

Processor% Utilization

MemoryIn depth memory counters (Cisco Only)Free memory

Vicinity Dashboard

Holistic View of App Health (Network Infra)

Vicinity Dashboard showing contextual Network MapSummary Dashboard of Network DevicesSee Network Device Details and Health

Application Monitoring

“How do I monitor your .NET application for

availability in production?”

• Unreliable incident detection• Limited communication of knowledge

between Operations and Development• Incorrect problem attribution• Time consuming problem resolution

Support Challenges…

Development

Operations

“Why? It works fine in staging”

“But I only know it’s unavailable when my

customers call”

“So how is it failing?”

“How should I know, I didn’t write the code”

“!@$#% $^%& *^!!!”

“It is your server, not my code !”

Managing Complex Applications

End users

Web servers

Application servers

Data servers

Client-side Performance Event Breakdown

User page

Request

Total Time

Time Breakdow

n

Latency Test

Payload Breakdow

n

Server

demo Marcel Zehner Partner | Private Cloud Architectitnetx gmbh

Q&A

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