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Transcript of Technology-Mediated Social Participation Jennifer Preece ([email protected]) College of Information...
Technology-Mediated Social Participation
Jennifer Preece ([email protected])College of Information Studies – iSchool
Ben Shneiderman ([email protected])
Dept. of Computer Science
Goal: Transform society with social media
• Healthcare
• Disaster response
• Energy
• Education
• Culture & diversity
• Political participation
• Environment & climate
• Citizen science
• Economic health
• Public safety
• Globalization & development
• Local civic involvement
• Malicious attacks • Privacy violations• Lack of trust• Failure to be universal• Unreliable when needed
Misuse by • Terrorists & criminals• Promoters of racial hatred • Political oppressors
Challenges & Dangers
Early Steps
http://iparticipate.wikispaces.com
Informal Gathering College Park, MD, April 2009
Article: Science March 2009
BEN SHNEIDERMAN
NSF Grant IIS-0956571 www.tmsp.umd.edu
Workshops: Dec 2009 & April 2010
- Scientific Foundations
- Advancing Design of Social Participation Systems
- Visions of What is Possible With Sharable Socio- technical Infrastructure
- Participating in Health 2.0
- Educational Priorities for Technology Mediated Social Participation
- Engaging the Public in Open Government: Social Media Technology and Policy for Government Transparency
Cyberinfrastructure for Social Action on National Priorities
1) Focus on National Priorities & Impact• Healthcare, disaster response, energy
• Education, culture & diversity…
2) Develop Theories of Social Participation• How do social media networks evolve? • How can participation be increased?
3) Provide Technology Infrastructure• Scalable, reliable, universal, manageable• Protect privacy, stop attacks, resolve conflicts
Vision: Social Participation
From Reader to Leader:Motivating Technology-Mediated Social Participation
Preece & Shneiderman, AIS Trans. Human-Computer Interaction1 (1), 2009 aisel.aisnet.org/thci/vol1/iss1/5/
Reader500M
Contributor500K
Collaborator `All
Users2B
Leader
1) Focus on National Priorities & Impact• Healthcare, disaster response, energy
• Education, culture & diversity…
2) Develop Theories of Social Participation• How do social media networks evolve? • How can participation be increased?
3) Provide Technology Infrastructure• Scalable, reliable, universal, manageable• Protect privacy, stop attacks, resolve conflicts
Vision: Social Participation
NodeXL: Network Overview for Discovery & Exploration in Excel
www.codeplex.com/nodexlcasci.umd.edu/NodeXL_Teaching
Analyzing Social Media Networks with NodeXL
I. Getting Started with Analyzing Social Media Networks 1. Introduction to Social Media and Social Networks 2. Social media: New Technologies of Collaboration 3. Social Network Analysis
II. NodeXL Tutorial: Learning by Doing 4. Layout, Visual Design & Labeling 5. Calculating & Visualizing Network Metrics 6. Preparing Data & Filtering 7. Clustering &Grouping
III Social Media Network Analysis Case Studies 8. Email 9. Threaded Networks 10. Twitter 11. Facebook 12. WWW 13. Flickr 14. YouTube 15. Wiki Networks
www.elsevier.com/wps/find/bookdescription.cws_home/723354/description
Nation of Neighbors website: Art Hanson
NoN Report: Promotes Community Safety
Break-In/BurglaryTheft-Other Than from HomeVandalism/Graffiti/DestructionSuspicious ActivityThreatAssaultAccident-Motor VehicleDrug ActivityFirePublic NuisanceReckless EndangermentAnimal ProblemATV ComplaintLitter/Garbage DumpingQuality of Life IssueOther
NoN Forums: How to motivate?
BioTracker Team
Arijit Biswas (CS, PhD student); Anne Bowser (iSchool, MS student); Jen Hammock (EOL); Derek Hansen (iSchool); David Jacobs (CS, UMIACS); Darcy Lewis (iSchool, PhD student); Cyndy Parr (EOL); Jenny Preece (iSchool); Dana Rotman (iSchool, PhD student); Erin Stewart (iSchool MS student); Eric (CS, Undergrad)
Research questions
• Q1 How can a socially intelligent system be used to direct human effort and expertise to the most valuable collection and classification tasks?
• Q2 What are the most effective strategies for motivating enthusiasts and experts to voluntarily contribute and collaborate?
Biotrackers.net
BioTracker system architecture
Community Portal
Profiles, groups, and species pages
Images, Identifications, Maps, Threaded discussion
information collection, clarification questions
uploadimage
answers
Mobile Devices with BioTracker app
Camera Internet connection
Match recommendations Q&A component Biotracks map
Photos, Biocaching
and commentary
Enthusiasts
ComputationalTools
Image databaseShape descriptors
Image segmentation algorithm Image recognition algorithm
Inference system
userinput
Possible new
speciesaccuracyestimate
Scientists
identification and upload
Encyclopedia of Life (EOL.org)
Take Away Messages
• Identify ambitious research themes
• Develop consensus with colleagues
• Engage other disciplines
• Reach out to journalists & public
• Work with industry & government
• Communicate to policy makers
• Create courses & degree programs
Thursday morning talks:
- Nation of Neighbors: Understanding users and their motivations
- Encyclopedia of Life: Motivating public enthusiasts and expert scientists to document the world's species
- Using Online Games to Integrate Human and Computer Vision
Summer Social WebShop, August 23-26, 2011 IIS1135022: WebShop 3.0: Technology-Mediated Social Participation
NSF Social Computational Systems Program: SES-0968546: BioTracker: Melding Human & Machine Intelligence
to Create Large-Scale Collaborative Systems IIS-0968521: Supporting a Nation of Neighbors with
Community Analysis Visualization Environments
NodeXL Project Continues - Thanks to Microsoft
Social Media Research Foundation - Launched
Next Steps (& Thanks to NSF)
Biotrackers.netwww.cs.umd.edu/hcil/NON
Nodexl.codeplex.comwww.smrfoundation.org