Technologies of Attractions - Museums, Galaries, Zoos, Castles, Dockyards, Fun Fairs
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Transcript of Technologies of Attractions - Museums, Galaries, Zoos, Castles, Dockyards, Fun Fairs
TechnologiES OfPeter Cochranecochrane.org.uk
ca-global.org
COCHRANE a s s o c i a t e s
e n t e r t a i n m e n t
E x p e c t a t i o n
E x c i t e m e n t
E x p e r i e n c e
E n j o y m e n t
e d u c a t i o n
e n q u i r y
E n t r y
e x i t
THE EMOTIONAL BITSAre the most impor tant o f a l l…
Making it stunningSensor y exc i tement , menta l s t imulat ion… Techno logy and human eng ineer ing…
Customer Expectat ion
only ever increases
BUT
Enab l ing great mobi le content…Constant innovation
Mobi le dev ice & payment tech ex i s t s…NO Excuse for lines
Better Simpler Cheaper !
More for less on both sides of the equation
Fundamenta l commercia l objectives for the/any industry
A basic engineering and industry maxim
No technology shall p o s e a t h r e a t t o G r a n d m a o r t h e smallest child
Basic engineering and industry targets
Everything should be accessible to the y o u n g e s t a n d t h e oldest
Thank You
Some OBVIOUS
Technologies off the SHELF
On paper, radio, TV, Web….you pay to play passive, linear, slow
social….others pay for you - exponential, non-linear and fast
Huge +ve and -ve impact in ‘a click’
MobileS
wearableS G P S
TXT Voice APPS
• Who am I ? • What do I like ? • What do I buy ? • What would I like ? • Where am I now ? • Where have I been ? • Where am I going ?
!• Who are they ? • What do they like ? • What do they buy ? • What would they like ? • Where are they now ? • Where have they been ? • Where are they going ?
MobileS
wearableS G P S
TXT Voice APPS
• My details • My contacts • My networks • My likes/dislikes • My postings/tweets !• Am I happy ?
!• There details • Their contacts • Their networks • Their likes/dislikes • Their posting/tweets
!• Are they happy ?
MobileS
wearableS G P S
TXT Voice APPS
• Briefing • Steering • Commentary • Suggestions • Guidance • Availability • Opportunities • Optimisation
!• A great experience • A full & happy day • Lots to tell friends • Lots of remembrances • A need to come back • A new evangelist !
CAMERASTR
ACKING - BEHAVIOUR W h o ?
W h a t ? W h e n ? W h e r e ? !
Observe Detect Control Manage Forecast
Anticipate Act(ivate) Repair(s) Learn(ing) Optimise
Who are you & They
CAMERAS
Situational Awareness Individual Crowds Groups Gangs
Technology of intentGoon - in
different - Bad
Observe Detect Steer Manage Forecast Act
Behavioural Analysis of Individuals
Crowds Groups Sharing
Identification
Haystacks and Needle StacksEASY - VERY HARD
BIG/Meta DATA - ANALYSISTH
E pow
er of the hash
Not So
OBVIOUS ? Technologies
INTERFACE Make it simple and obvious
INTERFACE Make it simple and obvious
HOLOGRAPHY Make it illusory/ magic
Modelling Make it predictable
MATERIALS Shape shifting architecture
MATERIALS Shape shifting in design
ANIMATED Dynamic Sculpture @ scale
ROBOTIC FUTURES The Dream
ROBOTS Programmed to ignore Asimov
ROBOTS Programmed to obey Asimov
ROBOTS Operating in every domain
Artificial Intelligence
AI - HUMAN Conflict or cooperation ?
IBM WATSON General knowledge Medical Expertise
Customer Care
The end of visit Evangelists !!
Thank You
ca-global.orgcochrane.org.uk