Technologies of Attractions - Museums, Galaries, Zoos, Castles, Dockyards, Fun Fairs

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TechnologiES Of Peter Cochrane cochrane.org.uk ca-global.org COCHRANE a s s o c i a t e s entertainment Expectation Excitement Experience Enjoyment education enquiry Entry exit

description

With more and more competition across the sector and a widening range of media sources the ‘Visits Industry’ has to be continually innovative in developing and using technology to entertain, raise expectation and excitement whilst satisfying enquiry, giving relevant experience, education and enjoyment. The range of advancements and opportunities possible is widening with the availability of networks, mobile technologies, robotics, artificial intelligence, new materials and processes, plus modelling, meta and big data analysis. Improving the experience, delighting the visitors, and getting them to be the evangelists of the industry is the next step along with follow on visits with friends, family, school and college.

Transcript of Technologies of Attractions - Museums, Galaries, Zoos, Castles, Dockyards, Fun Fairs

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TechnologiES  OfPeter Cochranecochrane.org.uk

ca-global.org

COCHRANE a s s o c i a t e s

e n t e r t a i n m e n t

E x p e c t a t i o n

E x c i t e m e n t

E x p e r i e n c e

E n j o y m e n t

e d u c a t i o n

e n q u i r y

E n t r y

e x i t

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THE  EMOTIONAL  BITSAre the most impor tant o f a l l…

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Making  it  stunningSensor y exc i tement , menta l s t imulat ion… Techno logy and human eng ineer ing…

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Customer Expectat ion

only ever increases

BUT

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Enab l ing great mobi le content…Constant  innovation

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Mobi le dev ice & payment tech ex i s t s…NO  Excuse  for  lines

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Better Simpler Cheaper !

More for less on both sides of the equation

Fundamenta l commercia l objectives for the/any industry

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A basic engineering and industry maxim

No technology shall p o s e a t h r e a t t o G r a n d m a o r t h e smallest child

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Basic engineering and industry targets

Everything should be accessible to the y o u n g e s t a n d t h e oldest

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Thank You

Some OBVIOUS

Technologies  off the SHELF

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On paper, radio, TV, Web….you pay to play passive, linear, slow

social….others pay for you - exponential, non-linear and fast

Huge +ve and -ve impact in ‘a click’

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MobileS

wearableS G P S

TXT Voice APPS

• Who am I ? • What do I like ? • What do I buy ? • What would I like ? • Where am I now ? • Where have I been ? • Where am I going ?

!• Who are they ? • What do they like ? • What do they buy ? • What would they like ? • Where are they now ? • Where have they been ? • Where are they going ?

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MobileS

wearableS G P S

TXT Voice APPS

• My details • My contacts • My networks • My likes/dislikes • My postings/tweets !• Am I happy ?

!• There details • Their contacts • Their networks • Their likes/dislikes • Their posting/tweets

!• Are they happy ?

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MobileS

wearableS G P S

TXT Voice APPS

• Briefing • Steering • Commentary • Suggestions • Guidance • Availability • Opportunities • Optimisation

!• A great experience • A full & happy day • Lots to tell friends • Lots of remembrances • A need to come back • A new evangelist !

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CAMERASTR

ACKING  -  BEHAVIOUR W h o ?

W h a t ? W h e n ? W h e r e ? !

Observe Detect Control Manage Forecast

Anticipate Act(ivate) Repair(s) Learn(ing) Optimise

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Who  are  you  &  They

CAMERAS

Situational Awareness Individual Crowds Groups Gangs

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Technology  of  intentGoon  -  in

different  -  Bad

Observe Detect Steer Manage Forecast Act

Behavioural Analysis of Individuals

Crowds Groups Sharing

Identification

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Haystacks  and  Needle  StacksEASY  -  VERY  HARD

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BIG/Meta  DATA  -  ANALYSISTH

E  pow

er  of  the  hash

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Not So

OBVIOUS ? Technologies

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INTERFACE Make it simple and obvious

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INTERFACE Make it simple and obvious

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HOLOGRAPHY Make it illusory/ magic

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Modelling Make it predictable

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MATERIALS Shape shifting architecture

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MATERIALS Shape shifting in design

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ANIMATED Dynamic Sculpture @ scale

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ROBOTIC  FUTURES The Dream

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ROBOTS Programmed to ignore Asimov

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ROBOTS Programmed to obey Asimov

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ROBOTS Operating in every domain

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Artificial  Intelligence

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AI  -  HUMAN   Conflict or cooperation ?

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IBM  WATSON General knowledge Medical Expertise

Customer Care

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The  end  of  visit Evangelists !!

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Thank You

ca-global.orgcochrane.org.uk