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Project Management Global Institute
Techniques & Practices of Project Management
Version 1.04
PMGI0115C
Techniques & Practices of Project Management
PMGI0115C
Techniques & Practices of Project Management II
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Project Management Global Institute Techniques & Practices of Project Management
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14 Ruthven Road, Kingston 10, Jamaica 876-754-3764 / 354-0705 (mobile) www.pmglobalinstitute.com © 2015 Project Management Global Institute Updated May 2019 All rights reserved, Project Management Global Institute Limited. This document
must not be reproduced without the expressed permission of the Project
Management Global Institute. No part of this document can be reproduced, stored
in a retrieval system or transmitted in any form or by any means, electronic,
mechanical, photocopying, recording or otherwise without the prior written
permission of the Project Management Global Institute Ltd.
This course is aligned with "A Guide to the Project Management Body of
Knowledge" (PMBOK® Guide) - Sixth Edition, published by the Project
Management Institute (PMI®), Inc. This publication includes excerpt and figures
from the Project Management Body of Knowledge Sixth Edition - PMBOK Guide©,
with permission from the Project Management Institute who are owners and hold
the copyright to the material within the PMBOK Guide©.
For inquiries regarding discounts and how to get this educational resource into your organisation, please contact: PMGI Bookstore 14 Ruthven Road, Kingston 10, Jamaica Email: [email protected]
PMGI is a subsidiary of Development Partners and Management (DPM) International Limited. The
PMGI, PMGI Bookstore and DPM logos are owned by DPM International. DPM
“PMI”, “PMP”, “CAPM”, “PgMP” and the PMI” Registered Education Provider logos are registered
trademarks of the Project Management Institute. All other marks are the copyright of their respective
owner.
Disclaimer: Whilst Project Management Global Institute takes great care to ensure the accuracy of material; Project Management Global Institute does not provide any guarantee for the accuracy of the material and
therefore does not provide a warranty.
Techniques & Practices of Project Management III
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Message from the Board of Directors
t is my pleasure to welcome you
on behalf of the Project
Management Global Institute’s Board
of Directors and staff.
We thank you for choosing us for
your training needs. We are
committed to delivering outstanding
learner experience, which provides a lifetime of great unforgettable
memories, fostered by training courses that not only equip you with high-
level skills and boost your employability, but also greatly enrich you.
The momentum we have gained as one of Jamaica’s most ambitious,
innovative and research-led project management training institutions has
made us the choice for many individuals and organisations. The many
students trained by us - who have passed the external exams or gone on to
great achievements - are clear testimonies to our commitment and impact.
We believe that we have struck the right balance of excellent teaching and
research, matched by the ultimate positive learner experience. We will
continue to provide you with globally recognised project management
learning solutions. Please enjoy this journey with us!
Sincerely, Sherrone Blake Lobban Board Chairman
Written and published by: Project Management Global Institute
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Table of Contents
Message from the Board of Directors ................................................... III
About Us ................................................................................................... X
Programme Content .............................................................................. 14
How to Use This Courseware ................................................................................... 14
Learning Techniques ................................................................................................ 14
Overview ................................................................................................................. 17
Programme Expectations and Deliverables ............................................................. 18
Course Objective ..................................................................................................... 19
Syllabus and Material .............................................................................................. 19
Module 1.0: Contextual Framework...................................................... 23
Module Topics ......................................................................................................... 23
Topic 1.1: Managing Projects Successfully ..................... Error! Bookmark not defined.
Learning Objectives ............................................................ Error! Bookmark not defined.
What Makes a Project Successful? ................................... Error! Bookmark not defined.
Overview of the PMBOK® Guide ........................................ Error! Bookmark not defined.
Topic 1.2: Defining Project & Project Management ....... Error! Bookmark not defined.
Learning Objectives ............................................................ Error! Bookmark not defined.
What is a Project? ............................................................... Error! Bookmark not defined.
Project vs. Operation........................................................... Error! Bookmark not defined.
Portfolios, Programmes and Strategy ................................ Error! Bookmark not defined.
REFLECTION STATION: Real World Projects ................. Error! Bookmark not defined.
Topic 1.3: The PMO & Project Manager ......................... Error! Bookmark not defined.
Learning Objectives ............................................................ Error! Bookmark not defined.
Project Management Office ................................................ Error! Bookmark not defined.
Defining the Project Manager ............................................. Error! Bookmark not defined.
Module Summary .......................................................... Error! Bookmark not defined.
Module QUIZ – Key Concepts ........................................ Error! Bookmark not defined.
Module 2.0: Project Management Framework ......... Error! Bookmark not
defined.
Module Content ............................................................ Error! Bookmark not defined.
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Topic 2.1: Project Life Cycles and Phase......................... Error! Bookmark not defined.
Learning Objectives ............................................................ Error! Bookmark not defined.
Project Phases .................................................................... Error! Bookmark not defined.
Project Life Cycles............................................................... Error! Bookmark not defined.
PRACTICE: Draw Project Phase &Cycle .......................... Error! Bookmark not defined.
Topic 2.2: Managing Stakeholders ................................. Error! Bookmark not defined.
Learning Objectives ............................................................ Error! Bookmark not defined.
Defining Stakeholders ......................................................... Error! Bookmark not defined.
Types of Stakeholders ........................................................ Error! Bookmark not defined.
GROUP PRACTICE: Selecting the Team ......................... Error! Bookmark not defined.
Topic 2.3: Understanding Projects Influencers............... Error! Bookmark not defined.
Learning Objectives ............................................................ Error! Bookmark not defined.
Enterprise Environmental Factors (EEFs) ......................... Error! Bookmark not defined.
Organizational Process Assets (OPA) ............................... Error! Bookmark not defined.
Organisational Structure & PM Authority ........................... Error! Bookmark not defined.
Module Summary .......................................................... Error! Bookmark not defined.
MODULE QUIZ – PM Lifecycle and Organization ............ Error! Bookmark not defined.
Module 3.0: Starting Right .......................... Error! Bookmark not defined.
Module Content ............................................................ Error! Bookmark not defined.
Topic 3.1: Overview: Project Management Process Groups ........ Error! Bookmark not
defined.
Learning Objectives ............................................................ Error! Bookmark not defined.
What Are Project Management Processes? ..................... Error! Bookmark not defined.
READING EXERCISE: Process Groups ........................... Error! Bookmark not defined.
Topic 3.2: The Initiating Process Group ......................... Error! Bookmark not defined.
Learning Objectives ............................................................ Error! Bookmark not defined.
Overview .............................................................................. Error! Bookmark not defined.
GROUP EXERCISE: Develop Project Charter ................. Error! Bookmark not defined.
Job Aids for this Topic ......................................................... Error! Bookmark not defined.
Identifying Project Stakeholders ......................................... Error! Bookmark not defined.
How to Perform a Stakeholder Analysis ............................ Error! Bookmark not defined.
Job Aids for this Topic ......................................................... Error! Bookmark not defined.
Module Summary .......................................................... Error! Bookmark not defined.
Module 4.0: Planning for Success (Part 1) Error! Bookmark not defined.
Module Content ............................................................ Error! Bookmark not defined.
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Topic 4.1: Planning For Success (Part 1) ......................... Error! Bookmark not defined.
Learning Objectives ............................................................ Error! Bookmark not defined.
Overview of the Planning Process Group ......................... Error! Bookmark not defined.
Develop Project Management Plan Process ..................... Error! Bookmark not defined.
Project Scope Management Plan Process ........................ Error! Bookmark not defined.
Work Breakdown Structure ................................................. Error! Bookmark not defined.
Schedule Management Plan .............................................. Error! Bookmark not defined.
GROUP EXERCISE: Draw a Network Diagram .............. Error! Bookmark not defined.
Project Cost Management Planning Process .................... Error! Bookmark not defined.
Checklist: Estimating time and cost ................................... Error! Bookmark not defined.
Module 5.0: Planning For Success (Part 2) Error! Bookmark not defined.
Learning Objectives ............................................................ Error! Bookmark not defined.
Topic 5.1: Plan Quality Management ............................. Error! Bookmark not defined.
GROUP EXERCISE: Procurement of Buses .................... Error! Bookmark not defined.
EXERCISE: Procurement of Articulated Buses ................ Error! Bookmark not defined.
Topic 5.2: Resource Management Planning ................... Error! Bookmark not defined.
ON THE JOB EXERCISE: Complete a RACI table .......... Error! Bookmark not defined.
Topic 5.3: Communications Management Plan.............. Error! Bookmark not defined.
Topic 5.4: Project Risk Management ............................. Error! Bookmark not defined.
Plan Risk Management ....................................................... Error! Bookmark not defined.
Identify Risk Processes....................................................... Error! Bookmark not defined.
Perform Qualitative Risk Analysis ...................................... Error! Bookmark not defined.
EXERCISE: Risk Identification ......................................... Error! Bookmark not defined.
Performing Quantitative Risk Analysis............................... Error! Bookmark not defined.
Plan Risk Responses Process ........................................... Error! Bookmark not defined.
Topic 5.5: Project Procurement Management ............... Error! Bookmark not defined.
Learning Objectives ............................................................ Error! Bookmark not defined.
Overview .............................................................................. Error! Bookmark not defined.
Topic 5.6: Completing the PM Plan ................................ Error! Bookmark not defined.
REFLECTION STATION: Show Time!!!!! ........................... Error! Bookmark not defined.
MODULE 6.0 Executing ............................... Error! Bookmark not defined.
Module Content ............................................................ Error! Bookmark not defined.
Module Objectives......................................................... Error! Bookmark not defined.
Topic 6.1: Executing Process Group ............................... Error! Bookmark not defined.
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Topic 6.2: Executing the Plan ......................................... Error! Bookmark not defined.
Checklist: Executing ............................................................ Error! Bookmark not defined.
Module Summary .......................................................... Error! Bookmark not defined.
MEMORY JOGGER: Executing ........................................ Error! Bookmark not defined.
Module 7.0: Monitoring & Controlling ........ Error! Bookmark not defined.
Module Content ............................................................ Error! Bookmark not defined.
Module Objectives......................................................... Error! Bookmark not defined.
Topic 7.1: Overview: Monitoring & Controlling Process Group.... Error! Bookmark not
defined.
Topic 7.2: Integrate Change ......................................... Error! Bookmark not defined.
Topic 7.3: Variances & Controlling the Baseline ............ Error! Bookmark not defined.
Checklist: Monitoring & Controlling .................................... Error! Bookmark not defined.
Module Summary .......................................................... Error! Bookmark not defined.
EXERCISE: Monitoring & Controlling .............................. Error! Bookmark not defined.
Module 8.0: Close Process Group & The PM Ethics ..... Error! Bookmark
not defined.
Module Content ............................................................ Error! Bookmark not defined.
Module Objectives......................................................... Error! Bookmark not defined.
Topic 8.1: Closing Process Group ................................... Error! Bookmark not defined.
Topic 8.2: Professional Ethics and Social Responsibilities ............ Error! Bookmark not
defined.
Bonus Learning ........................................... Error! Bookmark not defined.
Tips for Project Success ..................................................... Error! Bookmark not defined.
Personal Action Plan ................................... Error! Bookmark not defined.
Further Reading ........................................... Error! Bookmark not defined.
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Table of Figures Figure 1: Project Constraints ................................ Error! Bookmark not defined.
Figure 2: Comparison: Project, Programme and Portfolio Management ....... Error!
Bookmark not defined.
Figure 3: Linking Strategy Projects, Portfolios and Programmes ................. Error!
Bookmark not defined.
Figure 4: Talent Triangle ...................................... Error! Bookmark not defined.
Figure 5: Single Phase Project .............................. Error! Bookmark not defined.
Figure 6: Three-Phase Sequential Project ............. Error! Bookmark not defined.
Figure 7: Project with Overlapping Phases ........... Error! Bookmark not defined.
Figure 8: Generic Project Lifecycle ...................... Error! Bookmark not defined.
Figure 9: New Product Life Cycle ........................ Error! Bookmark not defined.
Figure 10: ADB Project Life Cycle ...................... Error! Bookmark not defined.
Figure 11: UNDP Project Life Cycle .................... Error! Bookmark not defined.
Figure 12: Projects Oscillating Between the 5 Process Groups . Error! Bookmark
not defined.
Figure 13: Planning Process Group Cycle ............ Error! Bookmark not defined.
Figure 14: Fluidity of Planning Process ................ Error! Bookmark not defined.
Figure 15: Example of a Schedule ........................ Error! Bookmark not defined.
Figure 16: Performance Measurement Baseline .... Error! Bookmark not defined.
Figure 17: Sample Requirements Traceability Matrix ......... Error! Bookmark not
defined.
Figure 18: WBS– Graphic Format ........................ Error! Bookmark not defined.
Figure 19: WBS Outline Format ........................... Error! Bookmark not defined.
Figure 20: WBS Outline Format ........................... Error! Bookmark not defined.
Figure 21: Sample WBS Dictionary Template ...... Error! Bookmark not defined.
Figure 22: The Deming Cycle .............................. Error! Bookmark not defined.
Figure 23: Cost of Quality .................................... Error! Bookmark not defined.
Figure 24: Juran-Lundvall Model ......................... Error! Bookmark not defined.
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Figure 25: Decision Tree Diagram ....................... Error! Bookmark not defined.
Figure 26: Plan Procurement Management ITTOs Error! Bookmark not defined.
Figure 27: Risk level to Buyer/ Seller for each Contract Type .. Error! Bookmark
not defined.
Figure 28: PDCA cycle ........................................ Error! Bookmark not defined.
Figure 29: Check and Act in PDCA Cycle............ Error! Bookmark not defined.
Figure 30: Projects in Organisational Context ...... Error! Bookmark not defined.
Table of Tables Table 1: Project versus Operations Characteristics ............. Error! Bookmark not
defined.
Table 2: Identify Stakeholders Inputs, Tools & Techniques, and Outputs .... Error!
Bookmark not defined.
Table 3: Develop Project Management Plan ITTOs ............ Error! Bookmark not
defined.
Table 4: Define Scope Inputs, Tools and Techniques, and Outputs .............. Error!
Bookmark not defined.
Table 5: ITTOs for Create WBS Process .............. Error! Bookmark not defined.
Table 6: Develop Schedule ITTOs ....................... Error! Bookmark not defined.
Table 7: Sample Schedule .................................... Error! Bookmark not defined.
Table 8: Estimate Costs Inputs, Tools and Techniques, and Outputs ............ Error!
Bookmark not defined.
Table 9: Plan Quality Processes ........................... Error! Bookmark not defined.
Table 10: Plan Quality ITTOs .............................. Error! Bookmark not defined.
Table 11: Cost of Quality ..................................... Error! Bookmark not defined.
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Table 12: Quality Metrics for a Maintenance Department for Quarter 1 ...... Error!
Bookmark not defined.
Table 13: ITTO's of Plan Communications Management Process ................ Error!
Bookmark not defined.
Table 14: Project Risk Management Knowledge Area ........ Error! Bookmark not
defined.
Table 15: Plan Risk Management ITTOs .............. Error! Bookmark not defined.
Table 16: ITTO's of identifying risks .................... Error! Bookmark not defined.
Table 17: Example of a Risk Register................... Error! Bookmark not defined.
Table 18: Perform Qualitative Risk Analysis: ITTO's ......... Error! Bookmark not
defined.
Table 19: Risk Impact Scale ................................. Error! Bookmark not defined.
Table 20: Probability and Impact Matrix .............. Error! Bookmark not defined.
Table 21: Quantitative Risk Analysis: ITTOs ....... Error! Bookmark not defined.
Table 22: Plan Risk Responses - ITTOs ............... Error! Bookmark not defined.
Table 23: Management Reserve VS Contingency Reserve.. Error! Bookmark not
defined.
Table 24: Plan Procurement Management Process Error! Bookmark not defined.
Table 25: Mapping Knowledge Areas to Executing Process ..... Error! Bookmark
not defined.
Table 26: Knowledge Areas & Monitoring & Controlling Process .............. Error!
Bookmark not defined.
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n 2006 Development
Partners and Management
International (DPM International)
Limited was incorporated in
Jamaica as a limited liability
company. The Project
Management Global Institute
(PMGI) is a subsidiary of DPM
International. From inception,
Project Management Global
Institute has consistently provided
high impact and efficient services.
DPM International Limited is a
development management
consultancy offering training,
research and programme/project
management services i.e. design,
implementation & evaluation
Currently we specialise in three
(3) practice areas: project
management, business strategy
and policy
research and development.
Currently we utilise project
management as a platform to
deliver all our training and
consultancy services. In Jamaica,
we provide the widest range and
the highest quality project
management training products.
Noteworthy
Today, Project Management
Global Institute is Jamaica’s
foremost standard bearer in the
field of project management:
1. PMGI is the first and only
organisation in Jamaica to be
approved as a Global
Registered Education
Provider (R.E.P.) by the
Project Management Institute
(PMI) to provide project
management training and
issue Category Three
I
About Us
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Professional Development
Units (PDU).
2. Project Management Global
Institute exclusively delivers
Rita Mulcahy’s training
products in Jamaica and
several other Caribbean
nations.
3. Currently, Project
Management Global Institute
offers the widest range of
high quality project
management training in
Jamaica. Our offerings
include:
a) Agile
b) Business Analysis
c) French
d) Microsoft Project
e) Risk
f) Spanish, and much more…
Our Training and Consulting Team
Project Management Global
Institute has the largest and most
qualified pool of project
management trainers in Jamaica.
We have put together a team of
trainers who are project
management professionals
(PMP®) and are certified by
Boston University Corporate
Education Group and RMC to
deliver the relevant courses.
These lecturers are experienced
in various disciplines such as:
Infrastructure Projects,
Development Programmes,
Finance, Information Technology
and Operations Management.
What we are offering you
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Consulting – PMGI offers
consultancy services in the field of:
Policy Development and Business
Strategy. Our core team of
consultants have been working in the
development field solely or in
partnerships, conducting extensive
research and managing complex
projects. We currently have the
largest pool of certified project
management lecturers in Jamaica
and over 100 multi-disciplinary
consultants registered in our
database. We also have access to
thousands of consultants in other
membership databases worldwide.
Our team is very serious about
development; therefore, we have
consolidated our skills and expertise
under one roof…. “Project
Management Global Institute”
Training – Project Management
Global Institute specializes in project
management training and offers the
widest range of project management
courses in Jamaica both publicly and
privately. PMGI has segmented our
client base on their individual project
management interests…filling their
every gap!
1. Certification – Our PASS
GUARANTEE certification
programme is second to none. It
was specifically tailored by our
experts for persons who want to
take and pass their CAPM® or
PMP® Exam on their first try!
2. Our delivery method, lectures,
and course materials are updated
very often according to PMI’s
standards to give our project
managers the opportunity of
staying current.
Books CDs e-Books e-Learning Memorabilia Gifts and more…..
PMGI Bookstore
Techniques & Practices of Project Management XIV
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3. We offer numerous Face-to-Face
courses that are extremely
personable which allows each
student special individual
attention to fill their gaps and
apply what they have learned on
the job.
Self-Study Resources
PMGI has all the most sought after
best-selling Project Management
authored books and recourses for
individuals wanting to self-study for
their certification exams or build their
project management home or office
library. See below for a shortlist of
what is in our library collection.
Please call us to find out when we will
be having a sale!
1. CAPM® Exam Prep book
2. PM Crash CourseTM book
3. PM Crash CourseTM audio book
4. Hot Topics Flashcards, book or
audio CD format
5. PMP® Exam Prep book
6. PM FASTrack® Exam Simulation
Software for the PMP® Exam
7. PM FASTrack® Exam Simulation
Software for the CAPM® Exam
8. Risk Management, Tricks of the
Trade® for Project Managers
book
9. Techniques & Practices of
Project Management
Courseware Development
PMGI develops, customises and
distributes a wide range of high-
quality instructional material. Our
catalogue includes:
1. Technical Writing (procedures,
policies, proposals and reports)
2. Project Management
3. Project Cycle Management
4. Marketing & Sales
5. NGO Management
6. Strategic Planning
E-Learning
PMGI understands the busy nature of
a Project Manager. We have
therefore, diversified our training
portfolio to include online training to
offer more flexibility and convenience
to our clients that cannot make it into
a formal class room to work toward
their certification, to earn their PDUs
or to fill their knowledge gaps, thus
becoming better Project Managers.
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elcome to the Techniques and Practices of Project
Management Courseware
How to Use This Courseware This courseware may be used alongside the PMGI, Techniques and
Practices of Project management or alongside any other fundamental
course. It may also be used as a self-learning resource.
Learning Techniques Before you begin this courseware, it is important to keep in mind some
important concepts about adult learning. These points will help you learn
more and will contribute to a better grasp of the knowledge contained in this
courseware.
If you have purchased this courseware as a means to self-learning,
then take your time and read over the notes until you are comfortable
with the material.
If you are learning this material as part of a PMGI training session
make sure to ask questions of your instructor and fellow participants.
You will be glad that you did.
W
Programme Content
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The first concept to remember is that learning is a process. From this we
need to understand that learning does not happen in isolation e.g., at a
training event or at first reading of this material. Instead it involves how you
as the learner relate to and even adapt this learning to your work and home
environments. Once you recognize that learning is a process you can then
apply everything learnt to whatever situation is at hand.
The second concept to be aware of is that we all learn in different ways
or possess different styles of learning. Although this may seem like an
obvious point, it has many important implications for learning. As the training
progresses the trainer will ask ‘is everything OK so far’ or ‘do you
understand everything so far’ and many may state that they are happy with
the progress. However, it is quite likely that all participants may not be
learning in the same way or at the same pace. As a result, do not be afraid
to ask questions because what might be easy to some may be harder for
others and vice-versa. It is also important to have patience if you feel the
course is going to slow as it may actually be too fast for others. We all never
know when we personally may need some extra time to understand things
and will appreciate others support when this happens. What is important
today is that everyone learns and hopefully meets their expectations from
the course.
The third concept to recognize is that learning is improved when it is
goal-directed. Research has consistently demonstrated that when clear
goals are associated with learning that the learning occurs more easily and
rapidly. To illustrate, people who learn to drive so that they can get to and
from work generally find the experience easier and apply themselves to
reach this end. In contrast if you were placed on a course not knowing how
it could be applied to your working or home environments then the
experience could be frustrating and the learning achieved not optimal.
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Again, this may seem obvious, but it is surprising how many participate in
courses without a clearly identified purpose.
Fourth, active participation improves the learning process. Research
has also shown that by actively participating in training events that it
improves how learning is achieved and how long information is retained. As
a result, don’t be afraid to get involved or to make a mistake. After all
mistakes are some of the best examples of learning and creativity in the
world.
Finally, don’t forget to be open to learning. No matter what your current
knowledge and skill levels within this area, it is essential that you are
prepared to learn from the course and the other participants. It is also very
likely that you have knowledge and experiences that could benefit the other
participants and even the trainer. Please share what you can as it will make
the course more rewarding for all concerned.
Having introduced the main concepts of adult learning, it is now necessary
to apply them to your own learning - both within your working environment
and outside life. Research suggests that the best way to do this is to
develop an action plan that clearly represents your goals and how you
plan to achieve them.
At the end of this courseware you will be requested to complete a short
action plan that will help you guide your on-going achievement of your
goals. Please note that this is included as a guide and you are free to add
or substitute aspects to meet your own unique goals. If you are a part of a
course, you are also free to complete this plan after the course is over.
Please remember that since all answers given are only for your use that it
is advisable that you answer them as accurately and honestly as possible.
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Overview
Demand for project management competencies in organizations continue
to grow and the Techniques and Practices of Project Management
(TPPM) Course is a great way to build the skills you need to better manage
your projects. This course will introduce you, the Learner, to various Project
Management tools, techniques and some best practices within the industry.
You will be exposed to various theories and based on the interactive nature
of the programme; you will also get hands-on experience through various
in-class practice exercises.
Specifically, you will be introduced to the characteristics of a project, learn
to distinguish between projects and operations, and define progressive
elaboration. You will identify key project management concepts and terms
and be given information about the variables that can influence project
outcomes within the context of an organization. You will also be introduced
to the ten (10) Project Management Knowledge Areas and how they are
integrated with the five (5) Process Groups according to international
Project Management standards.
This Course will also equip you with skills required to immediately start
setting priorities; controlling your budget and reporting on project results. It
will help you to better define and understand Project Management; Project
Lifecycles and Stakeholders; Project Process Groups and Initiating a
Project; Project Planning and how these are applied in the real-world. This
is a high-level course and as such, you are also exposed to other critical
areas such as Risk, Quality and Procurement Management.
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Based on the Education Hours achieved upon completion and providing that
you have the requisite Project Management work experience, you have the
option to pursue the relevant PMI Global Exam and thereafter gain an
internationally recognized professional certification.
Should you prefer more training experience in a bid to deepen your
knowledge of the discipline, TPPM also prepares you to undertake our
three-month certification course, Mastery in Applying Project Management
Certificate (MAPMc).
The following methods are also incorporated:
1. Discussion
2. Practice
3. Quiz
Program Expectations and Deliverables
You are expected to:
1. Arrive on time for every class
2. Attend 90% of the sessions
3. Actively participate in class work and share your experiences
4. Complete deliverables on time
5. Actively participate in discussions
Deliverables:
1. Class participation
2. Completed quiz
3. Take home team assignments
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Course Objective
At the end of the course, participants will be able to:
1. Understand the project management framework
2. Understand how to start a new project and manage needs and
expectations
3. Understand the processes and steps required to manage successful
projects and get great results
4. How to be a sought-after project team member, coordinator or manager
Syllabus and Material
1. Introduction to Project Management
2. The Project Management Framework
3. Team Selection and Development
4. Managing Communications and Stakeholders
5. Project Management Planning
6. Project Scope Management
7. The Work Breakdown Structure
8. Project Quality Planning
9. Risk Planning
10. Risk Response Strategies
11. Project Procurement Management
12. Project Reporting and Closure
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Worksheets
Worksheets are an intricate part of this participant kit. Worksheets contain
information such as questionnaires, job aides in the forms of templates and
samples. You will be directed to the various forms of worksheets throughout
the course.
Exercises / Quizzes/ Memory Joggers
These are used to reinforce learning and ensure application of knowledge.
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Understanding Course Icons
Drilling down concepts using examples & exercises
Key Information
Do not forget
Memory Joggers, Quizzes
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Required Course Materials
Each student is advised to obtain a copy of A Guide to the Project
Management Body of Knowledge (PMBOK Guide, 6th Edition) along
with PMGI’s compiled training manual and other course materials including
handouts.
We hope that you will find this course beneficial. Thanks
for choosing Project Management Global Institute for your
training needs.
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Course Agenda
1. Project Management Framework
(a) What is Project Management?
(b) Project Lifecycles, Stakeholders and Influencers
2. Initiating the project
3. Planning for Success: The Project Plan: Scope, Cost, Schedule, Resources,
Communication, Risk & Procurement
(a) Introduction to Microsoft Projects (workshop)
4. Executing the Project: Producing the Product or Service
5. Monitoring & Controlling to the Project Baseline
(a) How to Integrate and Manage Changes
6. Closing a Project
7. Why Projects Fail
Course Agenda
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Facilitation Methods The following methods are incorporated: 1. Reading
2. Discussion
3. Practice Exercises
4. In class & take-home group assignment
5. Review and feedback from instructors
6. Quizzes
Throughout this course we will use the PMBOK standards as a foundation to
learn all you need to ensure your projects are successful!