Techniques & Practices of Project Management€¦ · Techniques & Practices of Project Management...

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____________________________________ Project Management Global Institute Techniques & Practices of Project Management Version 1.04 PMGI0115C Techniques & Practices of Project Management PMGI0115C

Transcript of Techniques & Practices of Project Management€¦ · Techniques & Practices of Project Management...

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Project Management Global Institute

Techniques & Practices of Project Management

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PMGI0115C

Techniques & Practices of Project Management

PMGI0115C

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14 Ruthven Road, Kingston 10, Jamaica 876-754-3764 / 354-0705 (mobile) www.pmglobalinstitute.com © 2015 Project Management Global Institute Updated May 2019 All rights reserved, Project Management Global Institute Limited. This document

must not be reproduced without the expressed permission of the Project

Management Global Institute. No part of this document can be reproduced, stored

in a retrieval system or transmitted in any form or by any means, electronic,

mechanical, photocopying, recording or otherwise without the prior written

permission of the Project Management Global Institute Ltd.

This course is aligned with "A Guide to the Project Management Body of

Knowledge" (PMBOK® Guide) - Sixth Edition, published by the Project

Management Institute (PMI®), Inc. This publication includes excerpt and figures

from the Project Management Body of Knowledge Sixth Edition - PMBOK Guide©,

with permission from the Project Management Institute who are owners and hold

the copyright to the material within the PMBOK Guide©.

For inquiries regarding discounts and how to get this educational resource into your organisation, please contact: PMGI Bookstore 14 Ruthven Road, Kingston 10, Jamaica Email: [email protected]

PMGI is a subsidiary of Development Partners and Management (DPM) International Limited. The

PMGI, PMGI Bookstore and DPM logos are owned by DPM International. DPM

“PMI”, “PMP”, “CAPM”, “PgMP” and the PMI” Registered Education Provider logos are registered

trademarks of the Project Management Institute. All other marks are the copyright of their respective

owner.

Disclaimer: Whilst Project Management Global Institute takes great care to ensure the accuracy of material; Project Management Global Institute does not provide any guarantee for the accuracy of the material and

therefore does not provide a warranty.

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Message from the Board of Directors

t is my pleasure to welcome you

on behalf of the Project

Management Global Institute’s Board

of Directors and staff.

We thank you for choosing us for

your training needs. We are

committed to delivering outstanding

learner experience, which provides a lifetime of great unforgettable

memories, fostered by training courses that not only equip you with high-

level skills and boost your employability, but also greatly enrich you.

The momentum we have gained as one of Jamaica’s most ambitious,

innovative and research-led project management training institutions has

made us the choice for many individuals and organisations. The many

students trained by us - who have passed the external exams or gone on to

great achievements - are clear testimonies to our commitment and impact.

We believe that we have struck the right balance of excellent teaching and

research, matched by the ultimate positive learner experience. We will

continue to provide you with globally recognised project management

learning solutions. Please enjoy this journey with us!

Sincerely, Sherrone Blake Lobban Board Chairman

Written and published by: Project Management Global Institute

I

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Table of Contents

Message from the Board of Directors ................................................... III

About Us ................................................................................................... X

Programme Content .............................................................................. 14

How to Use This Courseware ................................................................................... 14

Learning Techniques ................................................................................................ 14

Overview ................................................................................................................. 17

Programme Expectations and Deliverables ............................................................. 18

Course Objective ..................................................................................................... 19

Syllabus and Material .............................................................................................. 19

Module 1.0: Contextual Framework...................................................... 23

Module Topics ......................................................................................................... 23

Topic 1.1: Managing Projects Successfully ..................... Error! Bookmark not defined.

Learning Objectives ............................................................ Error! Bookmark not defined.

What Makes a Project Successful? ................................... Error! Bookmark not defined.

Overview of the PMBOK® Guide ........................................ Error! Bookmark not defined.

Topic 1.2: Defining Project & Project Management ....... Error! Bookmark not defined.

Learning Objectives ............................................................ Error! Bookmark not defined.

What is a Project? ............................................................... Error! Bookmark not defined.

Project vs. Operation........................................................... Error! Bookmark not defined.

Portfolios, Programmes and Strategy ................................ Error! Bookmark not defined.

REFLECTION STATION: Real World Projects ................. Error! Bookmark not defined.

Topic 1.3: The PMO & Project Manager ......................... Error! Bookmark not defined.

Learning Objectives ............................................................ Error! Bookmark not defined.

Project Management Office ................................................ Error! Bookmark not defined.

Defining the Project Manager ............................................. Error! Bookmark not defined.

Module Summary .......................................................... Error! Bookmark not defined.

Module QUIZ – Key Concepts ........................................ Error! Bookmark not defined.

Module 2.0: Project Management Framework ......... Error! Bookmark not

defined.

Module Content ............................................................ Error! Bookmark not defined.

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Topic 2.1: Project Life Cycles and Phase......................... Error! Bookmark not defined.

Learning Objectives ............................................................ Error! Bookmark not defined.

Project Phases .................................................................... Error! Bookmark not defined.

Project Life Cycles............................................................... Error! Bookmark not defined.

PRACTICE: Draw Project Phase &Cycle .......................... Error! Bookmark not defined.

Topic 2.2: Managing Stakeholders ................................. Error! Bookmark not defined.

Learning Objectives ............................................................ Error! Bookmark not defined.

Defining Stakeholders ......................................................... Error! Bookmark not defined.

Types of Stakeholders ........................................................ Error! Bookmark not defined.

GROUP PRACTICE: Selecting the Team ......................... Error! Bookmark not defined.

Topic 2.3: Understanding Projects Influencers............... Error! Bookmark not defined.

Learning Objectives ............................................................ Error! Bookmark not defined.

Enterprise Environmental Factors (EEFs) ......................... Error! Bookmark not defined.

Organizational Process Assets (OPA) ............................... Error! Bookmark not defined.

Organisational Structure & PM Authority ........................... Error! Bookmark not defined.

Module Summary .......................................................... Error! Bookmark not defined.

MODULE QUIZ – PM Lifecycle and Organization ............ Error! Bookmark not defined.

Module 3.0: Starting Right .......................... Error! Bookmark not defined.

Module Content ............................................................ Error! Bookmark not defined.

Topic 3.1: Overview: Project Management Process Groups ........ Error! Bookmark not

defined.

Learning Objectives ............................................................ Error! Bookmark not defined.

What Are Project Management Processes? ..................... Error! Bookmark not defined.

READING EXERCISE: Process Groups ........................... Error! Bookmark not defined.

Topic 3.2: The Initiating Process Group ......................... Error! Bookmark not defined.

Learning Objectives ............................................................ Error! Bookmark not defined.

Overview .............................................................................. Error! Bookmark not defined.

GROUP EXERCISE: Develop Project Charter ................. Error! Bookmark not defined.

Job Aids for this Topic ......................................................... Error! Bookmark not defined.

Identifying Project Stakeholders ......................................... Error! Bookmark not defined.

How to Perform a Stakeholder Analysis ............................ Error! Bookmark not defined.

Job Aids for this Topic ......................................................... Error! Bookmark not defined.

Module Summary .......................................................... Error! Bookmark not defined.

Module 4.0: Planning for Success (Part 1) Error! Bookmark not defined.

Module Content ............................................................ Error! Bookmark not defined.

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Topic 4.1: Planning For Success (Part 1) ......................... Error! Bookmark not defined.

Learning Objectives ............................................................ Error! Bookmark not defined.

Overview of the Planning Process Group ......................... Error! Bookmark not defined.

Develop Project Management Plan Process ..................... Error! Bookmark not defined.

Project Scope Management Plan Process ........................ Error! Bookmark not defined.

Work Breakdown Structure ................................................. Error! Bookmark not defined.

Schedule Management Plan .............................................. Error! Bookmark not defined.

GROUP EXERCISE: Draw a Network Diagram .............. Error! Bookmark not defined.

Project Cost Management Planning Process .................... Error! Bookmark not defined.

Checklist: Estimating time and cost ................................... Error! Bookmark not defined.

Module 5.0: Planning For Success (Part 2) Error! Bookmark not defined.

Learning Objectives ............................................................ Error! Bookmark not defined.

Topic 5.1: Plan Quality Management ............................. Error! Bookmark not defined.

GROUP EXERCISE: Procurement of Buses .................... Error! Bookmark not defined.

EXERCISE: Procurement of Articulated Buses ................ Error! Bookmark not defined.

Topic 5.2: Resource Management Planning ................... Error! Bookmark not defined.

ON THE JOB EXERCISE: Complete a RACI table .......... Error! Bookmark not defined.

Topic 5.3: Communications Management Plan.............. Error! Bookmark not defined.

Topic 5.4: Project Risk Management ............................. Error! Bookmark not defined.

Plan Risk Management ....................................................... Error! Bookmark not defined.

Identify Risk Processes....................................................... Error! Bookmark not defined.

Perform Qualitative Risk Analysis ...................................... Error! Bookmark not defined.

EXERCISE: Risk Identification ......................................... Error! Bookmark not defined.

Performing Quantitative Risk Analysis............................... Error! Bookmark not defined.

Plan Risk Responses Process ........................................... Error! Bookmark not defined.

Topic 5.5: Project Procurement Management ............... Error! Bookmark not defined.

Learning Objectives ............................................................ Error! Bookmark not defined.

Overview .............................................................................. Error! Bookmark not defined.

Topic 5.6: Completing the PM Plan ................................ Error! Bookmark not defined.

REFLECTION STATION: Show Time!!!!! ........................... Error! Bookmark not defined.

MODULE 6.0 Executing ............................... Error! Bookmark not defined.

Module Content ............................................................ Error! Bookmark not defined.

Module Objectives......................................................... Error! Bookmark not defined.

Topic 6.1: Executing Process Group ............................... Error! Bookmark not defined.

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Topic 6.2: Executing the Plan ......................................... Error! Bookmark not defined.

Checklist: Executing ............................................................ Error! Bookmark not defined.

Module Summary .......................................................... Error! Bookmark not defined.

MEMORY JOGGER: Executing ........................................ Error! Bookmark not defined.

Module 7.0: Monitoring & Controlling ........ Error! Bookmark not defined.

Module Content ............................................................ Error! Bookmark not defined.

Module Objectives......................................................... Error! Bookmark not defined.

Topic 7.1: Overview: Monitoring & Controlling Process Group.... Error! Bookmark not

defined.

Topic 7.2: Integrate Change ......................................... Error! Bookmark not defined.

Topic 7.3: Variances & Controlling the Baseline ............ Error! Bookmark not defined.

Checklist: Monitoring & Controlling .................................... Error! Bookmark not defined.

Module Summary .......................................................... Error! Bookmark not defined.

EXERCISE: Monitoring & Controlling .............................. Error! Bookmark not defined.

Module 8.0: Close Process Group & The PM Ethics ..... Error! Bookmark

not defined.

Module Content ............................................................ Error! Bookmark not defined.

Module Objectives......................................................... Error! Bookmark not defined.

Topic 8.1: Closing Process Group ................................... Error! Bookmark not defined.

Topic 8.2: Professional Ethics and Social Responsibilities ............ Error! Bookmark not

defined.

Bonus Learning ........................................... Error! Bookmark not defined.

Tips for Project Success ..................................................... Error! Bookmark not defined.

Personal Action Plan ................................... Error! Bookmark not defined.

Further Reading ........................................... Error! Bookmark not defined.

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Table of Figures Figure 1: Project Constraints ................................ Error! Bookmark not defined.

Figure 2: Comparison: Project, Programme and Portfolio Management ....... Error!

Bookmark not defined.

Figure 3: Linking Strategy Projects, Portfolios and Programmes ................. Error!

Bookmark not defined.

Figure 4: Talent Triangle ...................................... Error! Bookmark not defined.

Figure 5: Single Phase Project .............................. Error! Bookmark not defined.

Figure 6: Three-Phase Sequential Project ............. Error! Bookmark not defined.

Figure 7: Project with Overlapping Phases ........... Error! Bookmark not defined.

Figure 8: Generic Project Lifecycle ...................... Error! Bookmark not defined.

Figure 9: New Product Life Cycle ........................ Error! Bookmark not defined.

Figure 10: ADB Project Life Cycle ...................... Error! Bookmark not defined.

Figure 11: UNDP Project Life Cycle .................... Error! Bookmark not defined.

Figure 12: Projects Oscillating Between the 5 Process Groups . Error! Bookmark

not defined.

Figure 13: Planning Process Group Cycle ............ Error! Bookmark not defined.

Figure 14: Fluidity of Planning Process ................ Error! Bookmark not defined.

Figure 15: Example of a Schedule ........................ Error! Bookmark not defined.

Figure 16: Performance Measurement Baseline .... Error! Bookmark not defined.

Figure 17: Sample Requirements Traceability Matrix ......... Error! Bookmark not

defined.

Figure 18: WBS– Graphic Format ........................ Error! Bookmark not defined.

Figure 19: WBS Outline Format ........................... Error! Bookmark not defined.

Figure 20: WBS Outline Format ........................... Error! Bookmark not defined.

Figure 21: Sample WBS Dictionary Template ...... Error! Bookmark not defined.

Figure 22: The Deming Cycle .............................. Error! Bookmark not defined.

Figure 23: Cost of Quality .................................... Error! Bookmark not defined.

Figure 24: Juran-Lundvall Model ......................... Error! Bookmark not defined.

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Figure 25: Decision Tree Diagram ....................... Error! Bookmark not defined.

Figure 26: Plan Procurement Management ITTOs Error! Bookmark not defined.

Figure 27: Risk level to Buyer/ Seller for each Contract Type .. Error! Bookmark

not defined.

Figure 28: PDCA cycle ........................................ Error! Bookmark not defined.

Figure 29: Check and Act in PDCA Cycle............ Error! Bookmark not defined.

Figure 30: Projects in Organisational Context ...... Error! Bookmark not defined.

Table of Tables Table 1: Project versus Operations Characteristics ............. Error! Bookmark not

defined.

Table 2: Identify Stakeholders Inputs, Tools & Techniques, and Outputs .... Error!

Bookmark not defined.

Table 3: Develop Project Management Plan ITTOs ............ Error! Bookmark not

defined.

Table 4: Define Scope Inputs, Tools and Techniques, and Outputs .............. Error!

Bookmark not defined.

Table 5: ITTOs for Create WBS Process .............. Error! Bookmark not defined.

Table 6: Develop Schedule ITTOs ....................... Error! Bookmark not defined.

Table 7: Sample Schedule .................................... Error! Bookmark not defined.

Table 8: Estimate Costs Inputs, Tools and Techniques, and Outputs ............ Error!

Bookmark not defined.

Table 9: Plan Quality Processes ........................... Error! Bookmark not defined.

Table 10: Plan Quality ITTOs .............................. Error! Bookmark not defined.

Table 11: Cost of Quality ..................................... Error! Bookmark not defined.

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Table 12: Quality Metrics for a Maintenance Department for Quarter 1 ...... Error!

Bookmark not defined.

Table 13: ITTO's of Plan Communications Management Process ................ Error!

Bookmark not defined.

Table 14: Project Risk Management Knowledge Area ........ Error! Bookmark not

defined.

Table 15: Plan Risk Management ITTOs .............. Error! Bookmark not defined.

Table 16: ITTO's of identifying risks .................... Error! Bookmark not defined.

Table 17: Example of a Risk Register................... Error! Bookmark not defined.

Table 18: Perform Qualitative Risk Analysis: ITTO's ......... Error! Bookmark not

defined.

Table 19: Risk Impact Scale ................................. Error! Bookmark not defined.

Table 20: Probability and Impact Matrix .............. Error! Bookmark not defined.

Table 21: Quantitative Risk Analysis: ITTOs ....... Error! Bookmark not defined.

Table 22: Plan Risk Responses - ITTOs ............... Error! Bookmark not defined.

Table 23: Management Reserve VS Contingency Reserve.. Error! Bookmark not

defined.

Table 24: Plan Procurement Management Process Error! Bookmark not defined.

Table 25: Mapping Knowledge Areas to Executing Process ..... Error! Bookmark

not defined.

Table 26: Knowledge Areas & Monitoring & Controlling Process .............. Error!

Bookmark not defined.

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n 2006 Development

Partners and Management

International (DPM International)

Limited was incorporated in

Jamaica as a limited liability

company. The Project

Management Global Institute

(PMGI) is a subsidiary of DPM

International. From inception,

Project Management Global

Institute has consistently provided

high impact and efficient services.

DPM International Limited is a

development management

consultancy offering training,

research and programme/project

management services i.e. design,

implementation & evaluation

Currently we specialise in three

(3) practice areas: project

management, business strategy

and policy

research and development.

Currently we utilise project

management as a platform to

deliver all our training and

consultancy services. In Jamaica,

we provide the widest range and

the highest quality project

management training products.

Noteworthy

Today, Project Management

Global Institute is Jamaica’s

foremost standard bearer in the

field of project management:

1. PMGI is the first and only

organisation in Jamaica to be

approved as a Global

Registered Education

Provider (R.E.P.) by the

Project Management Institute

(PMI) to provide project

management training and

issue Category Three

I

About Us

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Professional Development

Units (PDU).

2. Project Management Global

Institute exclusively delivers

Rita Mulcahy’s training

products in Jamaica and

several other Caribbean

nations.

3. Currently, Project

Management Global Institute

offers the widest range of

high quality project

management training in

Jamaica. Our offerings

include:

a) Agile

b) Business Analysis

c) French

d) Microsoft Project

e) Risk

f) Spanish, and much more…

Our Training and Consulting Team

Project Management Global

Institute has the largest and most

qualified pool of project

management trainers in Jamaica.

We have put together a team of

trainers who are project

management professionals

(PMP®) and are certified by

Boston University Corporate

Education Group and RMC to

deliver the relevant courses.

These lecturers are experienced

in various disciplines such as:

Infrastructure Projects,

Development Programmes,

Finance, Information Technology

and Operations Management.

What we are offering you

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Consulting – PMGI offers

consultancy services in the field of:

Policy Development and Business

Strategy. Our core team of

consultants have been working in the

development field solely or in

partnerships, conducting extensive

research and managing complex

projects. We currently have the

largest pool of certified project

management lecturers in Jamaica

and over 100 multi-disciplinary

consultants registered in our

database. We also have access to

thousands of consultants in other

membership databases worldwide.

Our team is very serious about

development; therefore, we have

consolidated our skills and expertise

under one roof…. “Project

Management Global Institute”

Training – Project Management

Global Institute specializes in project

management training and offers the

widest range of project management

courses in Jamaica both publicly and

privately. PMGI has segmented our

client base on their individual project

management interests…filling their

every gap!

1. Certification – Our PASS

GUARANTEE certification

programme is second to none. It

was specifically tailored by our

experts for persons who want to

take and pass their CAPM® or

PMP® Exam on their first try!

2. Our delivery method, lectures,

and course materials are updated

very often according to PMI’s

standards to give our project

managers the opportunity of

staying current.

Books CDs e-Books e-Learning Memorabilia Gifts and more…..

PMGI Bookstore

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3. We offer numerous Face-to-Face

courses that are extremely

personable which allows each

student special individual

attention to fill their gaps and

apply what they have learned on

the job.

Self-Study Resources

PMGI has all the most sought after

best-selling Project Management

authored books and recourses for

individuals wanting to self-study for

their certification exams or build their

project management home or office

library. See below for a shortlist of

what is in our library collection.

Please call us to find out when we will

be having a sale!

1. CAPM® Exam Prep book

2. PM Crash CourseTM book

3. PM Crash CourseTM audio book

4. Hot Topics Flashcards, book or

audio CD format

5. PMP® Exam Prep book

6. PM FASTrack® Exam Simulation

Software for the PMP® Exam

7. PM FASTrack® Exam Simulation

Software for the CAPM® Exam

8. Risk Management, Tricks of the

Trade® for Project Managers

book

9. Techniques & Practices of

Project Management

Courseware Development

PMGI develops, customises and

distributes a wide range of high-

quality instructional material. Our

catalogue includes:

1. Technical Writing (procedures,

policies, proposals and reports)

2. Project Management

3. Project Cycle Management

4. Marketing & Sales

5. NGO Management

6. Strategic Planning

E-Learning

PMGI understands the busy nature of

a Project Manager. We have

therefore, diversified our training

portfolio to include online training to

offer more flexibility and convenience

to our clients that cannot make it into

a formal class room to work toward

their certification, to earn their PDUs

or to fill their knowledge gaps, thus

becoming better Project Managers.

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elcome to the Techniques and Practices of Project

Management Courseware

How to Use This Courseware This courseware may be used alongside the PMGI, Techniques and

Practices of Project management or alongside any other fundamental

course. It may also be used as a self-learning resource.

Learning Techniques Before you begin this courseware, it is important to keep in mind some

important concepts about adult learning. These points will help you learn

more and will contribute to a better grasp of the knowledge contained in this

courseware.

If you have purchased this courseware as a means to self-learning,

then take your time and read over the notes until you are comfortable

with the material.

If you are learning this material as part of a PMGI training session

make sure to ask questions of your instructor and fellow participants.

You will be glad that you did.

W

Programme Content

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The first concept to remember is that learning is a process. From this we

need to understand that learning does not happen in isolation e.g., at a

training event or at first reading of this material. Instead it involves how you

as the learner relate to and even adapt this learning to your work and home

environments. Once you recognize that learning is a process you can then

apply everything learnt to whatever situation is at hand.

The second concept to be aware of is that we all learn in different ways

or possess different styles of learning. Although this may seem like an

obvious point, it has many important implications for learning. As the training

progresses the trainer will ask ‘is everything OK so far’ or ‘do you

understand everything so far’ and many may state that they are happy with

the progress. However, it is quite likely that all participants may not be

learning in the same way or at the same pace. As a result, do not be afraid

to ask questions because what might be easy to some may be harder for

others and vice-versa. It is also important to have patience if you feel the

course is going to slow as it may actually be too fast for others. We all never

know when we personally may need some extra time to understand things

and will appreciate others support when this happens. What is important

today is that everyone learns and hopefully meets their expectations from

the course.

The third concept to recognize is that learning is improved when it is

goal-directed. Research has consistently demonstrated that when clear

goals are associated with learning that the learning occurs more easily and

rapidly. To illustrate, people who learn to drive so that they can get to and

from work generally find the experience easier and apply themselves to

reach this end. In contrast if you were placed on a course not knowing how

it could be applied to your working or home environments then the

experience could be frustrating and the learning achieved not optimal.

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Again, this may seem obvious, but it is surprising how many participate in

courses without a clearly identified purpose.

Fourth, active participation improves the learning process. Research

has also shown that by actively participating in training events that it

improves how learning is achieved and how long information is retained. As

a result, don’t be afraid to get involved or to make a mistake. After all

mistakes are some of the best examples of learning and creativity in the

world.

Finally, don’t forget to be open to learning. No matter what your current

knowledge and skill levels within this area, it is essential that you are

prepared to learn from the course and the other participants. It is also very

likely that you have knowledge and experiences that could benefit the other

participants and even the trainer. Please share what you can as it will make

the course more rewarding for all concerned.

Having introduced the main concepts of adult learning, it is now necessary

to apply them to your own learning - both within your working environment

and outside life. Research suggests that the best way to do this is to

develop an action plan that clearly represents your goals and how you

plan to achieve them.

At the end of this courseware you will be requested to complete a short

action plan that will help you guide your on-going achievement of your

goals. Please note that this is included as a guide and you are free to add

or substitute aspects to meet your own unique goals. If you are a part of a

course, you are also free to complete this plan after the course is over.

Please remember that since all answers given are only for your use that it

is advisable that you answer them as accurately and honestly as possible.

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Overview

Demand for project management competencies in organizations continue

to grow and the Techniques and Practices of Project Management

(TPPM) Course is a great way to build the skills you need to better manage

your projects. This course will introduce you, the Learner, to various Project

Management tools, techniques and some best practices within the industry.

You will be exposed to various theories and based on the interactive nature

of the programme; you will also get hands-on experience through various

in-class practice exercises.

Specifically, you will be introduced to the characteristics of a project, learn

to distinguish between projects and operations, and define progressive

elaboration. You will identify key project management concepts and terms

and be given information about the variables that can influence project

outcomes within the context of an organization. You will also be introduced

to the ten (10) Project Management Knowledge Areas and how they are

integrated with the five (5) Process Groups according to international

Project Management standards.

This Course will also equip you with skills required to immediately start

setting priorities; controlling your budget and reporting on project results. It

will help you to better define and understand Project Management; Project

Lifecycles and Stakeholders; Project Process Groups and Initiating a

Project; Project Planning and how these are applied in the real-world. This

is a high-level course and as such, you are also exposed to other critical

areas such as Risk, Quality and Procurement Management.

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Based on the Education Hours achieved upon completion and providing that

you have the requisite Project Management work experience, you have the

option to pursue the relevant PMI Global Exam and thereafter gain an

internationally recognized professional certification.

Should you prefer more training experience in a bid to deepen your

knowledge of the discipline, TPPM also prepares you to undertake our

three-month certification course, Mastery in Applying Project Management

Certificate (MAPMc).

The following methods are also incorporated:

1. Discussion

2. Practice

3. Quiz

Program Expectations and Deliverables

You are expected to:

1. Arrive on time for every class

2. Attend 90% of the sessions

3. Actively participate in class work and share your experiences

4. Complete deliverables on time

5. Actively participate in discussions

Deliverables:

1. Class participation

2. Completed quiz

3. Take home team assignments

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Course Objective

At the end of the course, participants will be able to:

1. Understand the project management framework

2. Understand how to start a new project and manage needs and

expectations

3. Understand the processes and steps required to manage successful

projects and get great results

4. How to be a sought-after project team member, coordinator or manager

Syllabus and Material

1. Introduction to Project Management

2. The Project Management Framework

3. Team Selection and Development

4. Managing Communications and Stakeholders

5. Project Management Planning

6. Project Scope Management

7. The Work Breakdown Structure

8. Project Quality Planning

9. Risk Planning

10. Risk Response Strategies

11. Project Procurement Management

12. Project Reporting and Closure

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Worksheets

Worksheets are an intricate part of this participant kit. Worksheets contain

information such as questionnaires, job aides in the forms of templates and

samples. You will be directed to the various forms of worksheets throughout

the course.

Exercises / Quizzes/ Memory Joggers

These are used to reinforce learning and ensure application of knowledge.

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Understanding Course Icons

Drilling down concepts using examples & exercises

Key Information

Do not forget

Memory Joggers, Quizzes

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Required Course Materials

Each student is advised to obtain a copy of A Guide to the Project

Management Body of Knowledge (PMBOK Guide, 6th Edition) along

with PMGI’s compiled training manual and other course materials including

handouts.

We hope that you will find this course beneficial. Thanks

for choosing Project Management Global Institute for your

training needs.

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Course Agenda

1. Project Management Framework

(a) What is Project Management?

(b) Project Lifecycles, Stakeholders and Influencers

2. Initiating the project

3. Planning for Success: The Project Plan: Scope, Cost, Schedule, Resources,

Communication, Risk & Procurement

(a) Introduction to Microsoft Projects (workshop)

4. Executing the Project: Producing the Product or Service

5. Monitoring & Controlling to the Project Baseline

(a) How to Integrate and Manage Changes

6. Closing a Project

7. Why Projects Fail

Course Agenda

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Facilitation Methods The following methods are incorporated: 1. Reading

2. Discussion

3. Practice Exercises

4. In class & take-home group assignment

5. Review and feedback from instructors

6. Quizzes

Throughout this course we will use the PMBOK standards as a foundation to

learn all you need to ensure your projects are successful!