Techniques in Civic Engagement Presented by Bill Rizzo Local Government Specialist UW-Extension...
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Transcript of Techniques in Civic Engagement Presented by Bill Rizzo Local Government Specialist UW-Extension...
Techniques inCivic Engagement
Presented by Bill RizzoLocal Government Specialist
UW-Extension Local Government [email protected]
http://lgc.uwex.edu/dg/index.html608-265-6273
Civic engagement as we’ve known it…
Typically occurs around contentious issues
Often conflict-laden May involve uncivil behavior
A polarizing environment
Three Questions
1. What is civic engagement?
2. Why is it important?
3. How is it done?
Main points The what, why, and how of civic
engagement;
Civic engagement goals;
Wicked problems;
Deliberative engagement approach/steps;
Engagement roles officials can play.
What do we mean by‘civic engagement?’
A working definition - civic engagement refers to processes
and methods local officials can use to communicate and collaborate with citizens and stakeholders in
developinglocal policy.
Why engage with the public? To better understand how the public sees
and is affected by community issues and challenges so that local policies can be developed that respond effectively to them. In other words, to develop better public policy…to govern effectively
To more fully ‘democratize’ local governance;
To develop a community’s capacity to explore, understand, and address challenges and opportunities.
Goals of Civic Engagement
(Source: International Association of Public Participation1. To inform the public;
2. To consult the public;3. To involve the public;4. To collaborate with the public;5. To empower the public.
To Inform(Source: International Association for Public Participation)
Goal Promise to the Public
Example Techniques
To provide the public with balanced and objective information to assist them in understanding the problem, alternatives, opportunities and/or solutions
We will keep you informed.
• Fact sheets• Websites• Open houses
To Consult(Source: International Association for Public Participation)
Goal Promise to the Public
Example Techniques
To obtain public feedback on analysis, alternatives and/or decisions.
We will keep you informed, listen to and acknowledge concerns and aspirations, and provide feedback on how public input influenced the decision.
• Public comment
• Focus groups
• Surveys• Public
meetings
To Involve(Source: International Association for Public Participation)
Goal Promise to the Public
Example Techniques
To work directly with the public throughout the process to ensure that public concerns and aspirations are consistently understood and considered.
We will work with you to ensure that your concerns and aspirations are directly reflected in the alternatives developed and provide feedback on how public input influenced the decision.
• Workshops• Deliberativ
e polling
To Collaborate(Source: International Association for Public Participation)
Goal Promise to the Public
Example Technique
sTo partner with the public in each aspect of the decision including the development of alternatives and the identification of the preferred solution.
We will look to you for advice and innovation in formulating solutions and incorporate your advice and recommendations into the decisions to the maximum extent possible.
• Citizen advisory committees
• Consensus-building
• Participatory decision-making
To Empower (Source: International Association for Public Participation)
Goal Promise to the Public
Example Techniques
To place final decision-making in the hands of the public.
We will implement what you decide.
• Citizen juries
• Ballots• Delegated
decision
‘Deliberative’ Civic Engagement
Collaborative – citizens, officials, other stakeholders;
Naming & framing issues; Development of alternative solutions; A way to have civil, productive
discussions; Uses specific techniques; Good for dealing with ‘wicked
problems.’
Wicked Problems Not fully understood until a solution is
developed; Since there’s no definitive ‘The Problem’,
there’s also no definitive ‘The Solution;’ Solutions to wicked problems are not right or
wrong; Wicked problems are unique and novel; Every solution is a ‘one-shot operation.’ You
can’t learn about the problem without trying solutions, but every solution has costs and unintended consequences that are likely to spawn new wicked problems.
What the problem is, and its solution, are BOTH unclear
Civic Engagement Techniques
Issue ‘Naming & Framing’Issue Naming
What is the problem we need to talk about?
Issue FramingWhat are the critical options and drawbacks for deciding what to do about that problem?
Why Name & Frame Issues? …makes it more likely that citizens will
participate in making decisions because the problem is stated in terms that take into account the things they hold deeply valuable;
…results in an “issue framework” that sets the stage for public deliberation by making clear the options available for addressing an issue or problem, as well as the tensions around it;
…clarifies what is at issue, in understandable terms.
3 key questions addressed during issue
naming and framing1. What concerns you about this issue?
2. Given those concerns, what would you or others do about it?
3. If that worked to ease your concern, what are the downsides or trade-offs we might then have to accept?
Types of issues to name & frame
Not technical Issues/problems …
Not educational issues/problems…
…but issues/problems that require public decisions leading to public actions
When to name & frame an issue When an issue or problem:
besets a community over and over again; is systemic and is very difficult to solve; is intractable because it involves tensions
between things held valuable by people, where every solution has a downside, and where there is no clear right answer;
is one where there’s a lack of agreement about what the issue/problem is…and when people try to find solutions, conflicts arise between things held valuable by them;
even if we solved today, will be back later—not because we did a bad job solving it, but because circumstances change (e.g. persistent poverty, persistent crime, health care).
Dialogue Led by a skilled facilitator (not an official); In small groups, citizens and officials talk with
one another and share perspectives and stories about how an issue affects them, what it means to them, and why;
Values & the tensions are part of the conversation;
Allows an issue to be described (named and framed) so that it reflects multiple realities;
Not about winning/losing but developing shared sense of what an issue is to many different people, across a community;
Helps dispel stereotypes and build trust; Helps people be open to perspectives different
from their own.
Public Deliberation(Source: National Issues Forums)
Facilitated conversation used to generate and examine 3-4 policy options after an issue has been named and framed. Three questions for each alternative are:
1. What actions should be taken to implement this policy alternative?
2. What are the advantages of this policy alternative?
3. What are the tradeoffs of this policy alternative?
Civic Engagement Rolesfor Local Officials
Convener
Educator
Learner
Champion
Review The what, why, and how of civic
engagement;
Civic engagement goals. For each, the promise made to the public & specific techniques;
Wicked problems;
Deliberative engagement approach/steps;
Engagement roles officials can play.
Techniques inCivic Engagement
Presented by Bill RizzoLocal Government Specialist
UW-Extension Local Government [email protected]
http://lgc.uwex.edu/dg/index.html608-265-6273