Technical OrientationSummer 2011

Technical Orientation

Session starts at 11:00 am We’ll be online

shortly Speaker test starts

about 10:45

To ask questions, use the chat window

This session will be closed captioned. Click on the CC in the toolbar to open the

Closed Captioning window. CC only works from the time you enter

forward; it does not ‘go back’ to dialog you may have missed/

Closed Captioning

Mary Jane Heider Director, Academic Computing mjheider@genesee.edu

Judie Littlejohn Advisor, Distance Learning jmlittlejohn@genesee.edu

Welcome and Introduction

Contact your instructor

Contact Mary Jane mjheider@genesee.edu

Contact the Help Desk helpdesk@genesee.edu 1-866-614-5004 (toll free, 24x7)

When in Doubt

Three bookmarks

www.genesee.edu

Genesis.genesee.edu

www.outlook.com

Where to start

Get the textbook “Go to” class faithfully; log in regularly

Your instructor can see when you log in Read the syllabus; note important dates

Tests, homework, reading assignments Be prepared for a lot of work on your own Expect to spend 10-20 hours per week on a

single class

Taking An Online Class

Turning in Assignments

Start with the syllabus and/or do not hesitate to ask your instructor!

Most likely one of the following: Blackboard Assignment Blackboard Email Blackboard Discussion Publisher Web Site Genesee Email USPS mail Fax

Turning in Assignments

Genesis Account

Outlook.com email account

Network account

Same username for all 3; may not be the same password

Publisher web site may be a 4th

Three Accounts

Check your Genesee email regularly Many instructors will only take messages from Genesee

email Only use your personal email (Yahoo, gmail, roadrunner) in an extreme

emergency The Help Desk is open 24x7 to help you log into your Genesee email

Identify yourself: “Mat 129 student” Put your name in your email Explain fully; too much is better than not enough

Be patient in expecting an answer

Genesee Email

Genesee Email

Your Email username is the same as your Genesis username

The email address takes the form: username@my.genesee.edu

On Campus To log into any computer

At a distance To access the library online databases

Network account

Log in through Genesis

My Courses

My Genesis – access to “Banner Self Service”

My Courses – access to course materials

Genesis Tabs

Information and links to courses

My Courses Tab

Technical Issues ALWAYS say “Run” to the 1st Java Say “No” to the 2nd Java (shown below;

you may not get this) A white screen means you have Norton

Internet Security on your computer; turn it off

Getting to My Courses

Known as “Blackboard” or “My Courses” or “WebCT” interchangeably

Poke through all the links When in doubt go to the Course Content

or “home” page

My Courses

Look for your syllabus first Home page or in a Learning

Module The ‘green snowflakes’ means

there is new material

Blackboard Menu

Email

Email – The Critical Step!

Select “All section instructors” OR search through the list

Click SAVE

Email

Put in an subject that is descriptive “Request for information on assignment 1” “Question about quiz 2” “Problems with references on research paper”

Explain your question/request fully Sign your message with your name (yes, it’s

on the message, it’s just polite!)

Be patient in getting an answer back

Email

The Assignment tool may be how you submit homework/papers Watch for file format requirements “RTF” – in your word processing software,

click on File > Save As and look for “Rich Text Format” as an option

BB- Assignments

Watch the date and time you are given All times are local (Eastern Standard) READ THE INSTRUCTIONS!

Assignment Tool

Do you type in the text box or upload an attachment? If you cannot upload an attachment, you missed the

“Run” Java command. Log out of Blackboard (don’t just close, LOG OUT) and then come back into your course; watch for the “Run” option.

Assignment Tool

Discussions are where you interact with other members of the class

Play nice!

Discussions

Read, reply, comment Play nice!

Discussions

Learning Module

There can be lots of material here

Read it ALL! Do not assume they are all the same

There is usually critical course material found here

This means Quiz and Test Watch the dates and times available

No link means it’s not available “View All Submissions” to look at old

copies of your quiz

Assessments

Can be timed/untimed, one time only/multiple attempts

All have deadlines

Assessments

Be sure to “Save Answer” for each question as you go along or “Save All” at the end

Assessments

If you don’t have the textbook, get it NOW! Look for the syllabus Make sure you can log into: Genesis,

Outlook.com email and network If you need a publisher access code, get that

now Ask questions

What next?

They will happen! Look for info… Read the blog: maryjane47.wordpress.com Help desk online: hd.genesee.edu “Like” us on Facebook:

www.facebook.com/GeneseeCommunityCollege Follow us on Twitter:

Sunygcc (general info) Call the college and listen to the message

1-585-343-0055 (mostly weather related)

Technical Problems

Contact your instructor

Contact Mary Jane mjheider@genesee.edu

Contact Judie jmlittlejohn@genesee.edu

Contact the Help Desk helpdesk@genesee.edu 1-866-614-5004 (toll free, 24x7)

HELP!