Tech Trends 2018 - Deloitte US...Circle $136 M Blockstream $76 M Ripple $94 M DAH $60 M With support...
Transcript of Tech Trends 2018 - Deloitte US...Circle $136 M Blockstream $76 M Ripple $94 M DAH $60 M With support...
Tech Trends 2018The symphonic enterprise
Internal session – 22 June 2018
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Introduction
Christian Combes
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Reengineering “capital T” Technology
Reshaping the heart of the business
Transforming the enterprise
Data as a business asset
An ecosystem of trust
Man and machine
Reimagining engagement
Cyber andregulatory
Flexibility and ubiquity
BUSINESS OF IT
DIGITAL
ANALYTICS
CLOUD
DIGITAL REALITY
COGNITIVE
BLOCKCHAIN
RISK
CORE MODERNIZATION
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Blockchain to blockchains
Blockchain moves from exploration into mission-critical production scenarios and advanced adoption means the need to integrate blockchains
Tim Paridaens, Hans Verheggen
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Blockchain Trends 2018
Landscape
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Blockchain Trends 2018
Landscape
Source: www.cbinsights.com
Top blockchain companies invested by FS
Blockchain Equity
InvestmentConsortia Examples of Pilots
341496 461
830
0
500
1000
1500
2014 2015 2016 2017
Blockchain Investment…
Circle $136 M
Blockstream $76 M
Ripple $94 M
DAH $60 M
With support from both Dubai Customs and Dubai Trade, IBM launched the Trade Finance PoC which is designed to track items shipped using different shipping methods
Northern Trust and IBM launched a blockchain-based solution for the private equity world. It allows the parties involved in a PE deal to look at one version of transaction data
IBM together with SecureKey and 6 Canadian Banks started working on a technology through which customers will use an app to verify their identity to anyone
An issuer was able to use its Nasdaq Linqblockchain ledger technology to successfully complete and record a private securities transaction - the first of its kind using blockchain technology
Visa & BTL have partnered to pilot BTL’s cross-border settlement platform Interbit. It is now ready to be used for real bank-to-bank transactions, as an alternative to the widely-used Swift messaging system
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Blockchain technology is evolving
Landscape
Processing Capacity
Private / Permissioned
Blockchain – Configurable
consensus
Lightning networks
Channels
Off Chain Computing
OutcomeBlockchain going from a few
transactions a second, to hundreds of thousands
Data Storage
Side Chains storage
Off Chain Storage
Distributed filesystems
Cryptography
OutcomeBlockchain being able to store or reference to large datasets
Enterprise Application
Private / Permissioned
Blockchain – Configurable
consensus
Private / Permissioned
Blockchain – Configurable
network
Developments and deployments
toolbox
OutcomeBlockchain is move to
production with the arrival of enterprise grade platforms
Cryptography
Outcome
Existential threat of quantum
computing
Realiance on knowledge
islands of crytpo experts for
security
Key security complexity
required (hardware and
rigourous processes)
Blockchain community beginning to address key
issues around cryptography before scaling
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Blockchain technology is evolving
Landscape
Blockchain Adoption Growth Curve
TODAY
Year of the Use Case
2015
Year of the Proof of Concept
2016
Invention of Bitcoin
2008
Year of Production
2018
DecentralizeEverything
BEYOND
STEP 3: Decentralised
Internet
STEP 2:Autonomous
Digital Entities
STEP 1: Increasing
market disruption
Year of Increasing Adoption
20192017
Year of the Pilot
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Different industries - Existing PoCs
Blockchain at Deloitte
Smart ID enables an industry-wide transition from disconnected and duplicated customer information
records, to widespread integration with a distributed master identity
record.
Smart ID
ArtTracktive proposes a platform to solve traceability issues in art by
recording on Blockchain interactions between all parties involved in the
process such as loan and sell.
ArtTractive LenderBot
The Deloitte Lender Bot PoC provides tools for tracking micro insurance operations from new
client onboarding to the contracts due date
An omni-channel customer loyalty program on blockchain facilitating real time reward
Loyalty & Rewards Cross Border Payments
Facilitate direct payments, eliminating intermediaries involvement. Payments on
blockchain can be quick, cheap and data rich for AML checks
Ethereum-based solution seamlessly forming B2C contracts
and enabling receivables assignment between customers
Bonded Loans Platform
Improve regulatory reporting by providing an immutable reporting system which produces tailored
reports
RegChain
Establishing a KYC Utility which would facilitate more efficient onboarding for Fsi companies
KYC Utility
The solution allows for validation and sharing of certified
qualifications to meet regulatory requirements and manage
personal education records and professional development
EduChain
The Mercury POC leverages smart contracts enabled by
blockchain to provide trusted authenticity between parties and eliminate the unnecessary time
required to process trades
Trade Finance
A disrupted ledger to secure the certificate issuance process in
Business Assurance. The purpose is to deliver a certification profile that can be enhanced by other
sources of information
Certification
A personal information vault relating to consumer events which are timestamped &
immutable
Personal Event History
Fulfilling regulatory requirements by using blockchain technology to re-engineer the transfer pricing
process
Transfer Pricing
Loans provided by many lenders Reduction in manual processes
and inefficiencies from handling/storing documents
Syndicated Loans
DCHAIN is a Blockchain based product that will enable
companies to simplify claim processing & secure medical
records
Claims Processing
Trading and Settlement, Reconciliation Support, Smart
Contracts, Digitization,
Transaction Reporting
Trading platform built on Hyperledger fabric for smart loan
processing
LendSmart
Complete:
Design Stage:
Development:
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Live Production – DNV GL
Blockchain at Deloitte
Integration ScalabilityImmutable Visibility
125,000live certificates
A trusted and secure solution where DNV GL can store and share
certificates for their customers and their customers’ customers.
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Timeline evolution
Blockchain around the globe
Source: Deloitte.com/insigts
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Reengineering technology
Foundational transformation of traditional IT departments from top-down organizational change and bottom-up architecture and infrastructure evolution
Christophe Moortgat, Werner Keutgens
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Transforming IT departments, what is it all about ?
• Technology and business are no longer distinguishable segments and a new IT operating model is essential to success
• For years, IT has helped reengineer the business, yet few IT shops have done so themselves—that’s about to change
• Bottom-up: automation, paying back technical debt, and modernizing infrastructure
• Top down: transform how IT budgets, organizes, staffs, and delivers services
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Transforming IT departments, is there a right focus ?
2016 focus:
Operational excellence
Implementing innovative solutions
2017 focus:
Availability and performance
Business process improvement
IT cost reduction
Digital capabilities
CybersecurityTrusted OperatorChange Instigator
Business Co-creator
Global: 35%Belgium: 14%
Global: 42%Belgium: 53%
Global: 22%Belgium: 33%
Simplifying IT infrastructure and redesigning the IT operating model scored below 40% !
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Transforming IT departments, what is so problematic about it ?
Limited business value perception
Heavy technical debt
Missing IT governance basics
Low IT maturity level
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Transforming IT departments, what is so problematic about it ?
• Know your organization.
• Know yourself.
• Change your people or change your people.
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Transforming IT departments, it really can be disruptive …
IdeationDesign &
RequirementDevelop Build Test Release Operate
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Transforming IT departments, it really can be disruptive …
DEVOPS DEVELOPMENT-RELEASE PROCESS
AGILE DEVELOPMENT
IdeationDesign &
RequirementDevelop Build Test Release Operate
Provisioningdynamic
environments
Automatedtesting
Continuousmonitoring
Continuoustesting
Continuousintegration
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Transforming IT departments, cloud is near …
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Transforming IT departments, cloud is near …
Software as a Service (SaaS)
Platform as a Service (PaaS)
Infrastructure as a Service (IaaS)
PaaS
IaaS
SaaS
Consumers can run applications in the cloud without the need to deploy or maintain them
Platform/solution stack where consumers can deploy and manage their applications
Consumers can provision computing resources (vm’s, networks, storage, etc.)
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Transforming IT departments, cloud is near …
Innovation is an enablerContinuous innovation broadens and deepens PaaS capabilities delivered by vendors and industrialized functionalities
Cloud maturityCloud platforms gain maturity and emerges as a strategic platform for digital business
Integration ArchitectureNot the technology alone: integration and architecture enable a wide spectrum of cloud services
GovernanceIntermediation services advance to govern the diverse digital business ecosystems
ServerlessServerless platform architecture has a far-reaching impact in deployment, rapidness, stability and simplicity
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Transforming IT departments, cloud key take-aways …
Put in place cloud portfolio
management and a service catalogue
with service owners
Leverage the Minimum Viable Cloud
(MVC) principle
Put in place a solid cloud governance
and operating model
Gradually build Cloud maturity with
non-business critical applications
Leverage Cloud for faster innovation
Leverage Cloud for standardization
and integration with software
frameworks
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Transforming IT departments, cloud transformation journey …
STRATEGY MINIMUM VIABLE CLOUD DESIGN AND BUILD OPTIMIZE AND INNOVATE1 2 3 4
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Cloud vision defined
Application rationalization conducted
Cloud strategy outlined
Applications assessed for cloud suitability
Migration waves decided
Minimum Viable Cloud (MVC) designed
Pilot migrations completed
Migration sprints initiated
Application migration process operational
Migration sprints completed
Multi-speed IT defined
Multi-speed IT deployed
Explore and Adopt Expand Manage and Transform
Here the organization strategy is decided and the existing application landscape is assessed to determine the migration roadmap
Here the applications are migrated using a set of standardized processes and tools in quick iterations
Here the cloud service delivery mechanism is then enhanced using multi-speed IT principles
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Transforming IT departments, Deloitte cloud services, Common storefront …
SaaS
Implementation
Enterprise Resource Planning (ERP)
Customer Relationship Management (CRM)
Human Resources Transformation
Other SaaS Domains
Custom
Implementation
Cloud Native Application
Development
Cloud Native Application Architecture
Custom Platform Implementation
Cloud
Migration
Package Transition and Migration Services
Custom Transition and Migration Services
Application Modernization
Deloitte
Cloud Solutions
Deloitte Managed Analytics Platform
Deloitte SaaS Solutions
Cloud Enablement & Managed Services
Managed Services
Custom Enablement Services
BPaaS Services
Cloud Strategy &
Readiness
Business ModelDisruption
Strategy andBusiness Case
Readiness Assessment and Preparation
Cloud NativeProcess and Org*
Plan Execute Run
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No-collar workforce
Andrew Pease
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Not a dress code
Interactions with AI at work
What do we mean?
No Collar Workforce
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Will a robot approve my loan?
No-Collar Workforce
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DATA
Discovery Deployment
Will a robot approve my claim?
No-Collar Workforce
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Natural Language Processing
Speech Recognition
Image Recognition
Machine Learning
DeepLearning
Expert Systems
Knowledge Representation
Machine Translation
Text to Speech
Pattern Recognition
Supervised Learning
Neural Networks
Natural Language Understanding
Reinforcement Learning
Neural machine translation
Language Modeling
Clustering
Unsupervised learning
Classification and Ranking algorithms
AI technologies
No Collar Workforce
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Natural language processing makes it possible
for machines to process and understand audio and
text data to automate tasks like translation,
interactive dialogue and sentiment analysis
Machine Learning models outcomes based on
the relationship among predictors found in
historical observations for which the result is
known. Feedback is essential!
Computer vision enables the collection,
processing and analysis of any information
obtained from digital images from various sources
as well as digital videos
Detection is used to identify individual data
records or patterns within massive and complex
datasets to identify those that are ‘abnormal’ or
anomalous
Rule-based systems capture and use experts’
knowledge to provide answers to tricky problems
that are governed by fixed rule-sets
Artificial Intelligence Applications
No Collar Workforce
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Import Tax Classification
Rule-based & Machine learning
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Human
Digital
Digital
Face-to-face
DATAIntegrated Proactive profiling
Proactive Profiling
Detection
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Line crossing
CanvasControlcamera
Automated vessel routine
Computer Vision
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Service desk automation
Natural Language Processing
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AI is gaining traction at work….
…….and at home
The time is now
Deloitte is leading the way…
Conclusions
No Collar Workforce
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API imperative
Enterprises should increasingly architect, design and build technology assets as a discrete set of digital building blocks that can be leveraged a variety of ways—embracing the “API imperative”
Frederik Dierickx
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Industrial revolutions are fueled by interoperability and modularity
1950
Sabre1976
Apple
2000
Baidu
1903
Ford
1994
Amazon
2004
1973
Swift1999
Alibaba
1998
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Public API’s are rising exponentially
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A mandate from Jeff Bezos to Amazon employees
It’s not only about public API’s
• All teams will henceforth expose their data and functionality through service interfaces.
• Teams must communicate with each other through these interfaces.
• There will be no other form of inter-process communication allowed: no direct linking, no direct reads of another team’s data store, no shared-memory model, no back-doors whatsoever. The only communication allowed is via service interface calls over the network.
• It doesn’t matter what technology they use.
• All service interfaces, without exception, must be designed from the ground up to be externalizable. That is to say, the team must plan and design to be able to expose the interface to developers in the outside world. No exceptions.
Anyone who doesn’t do this will be fired. Thank you; have a nice day!
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Bespoke solutions engineered to meet project needs
A fresh look on connecting systems
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Integrating systems beyond the enterprise
A fresh look on connecting systems
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API’s enable reuse across different layers of an application landscape
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Modern lifecycle of API’s
A fresh look
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Ensuring stakeholder support from the top
The shift from project- to API-focused development
Align budget and sponsorship
Scoping to identify common reusable services
Incenting reuse before “building new”
Staffing new development initiatives to enable the API vision
Balancing comprehensive enterprise planning with market need
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OPPORTUNITIES & IMPACT
• APIs have been around for years, but increasingly, companies are using them to expose assets for reuse across and beyond the enterprise
• Leading organizations are reimagining core systems as microservices—building APIs using modern RESTful architectures and taking advantage of API management platforms
• Deploying APIs requires capabilities to help make them more discoverable, serviceable, and more easily monitored: portals, gateways, brokers, management, and monitoring
WHERE DOYOU START?
• Embrace an open API arbitrage model
• Base API information architecture design on enterprise domains
• Create mechanisms to measure consumption and reward teams that embrace reuse
• Determine where microservices can drive value
• Define key performance indicators (KPIs) for all exposed services
• Don’t forget external partners
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The new core
Finance and supply chain converge with disruptive technologies to reshape business
Christian Combes
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Michael Dell says “Data is the new jet fuel”…
Traditional “Data”
D ig i t a l Co r e(Re l a t i o na l Da t a )
…and the definition of “Data” has evolved
Extended “Data”
Senso r s & Dev i c e s
Ne t wo r k s & Ex t e r na l Se r v i c e s
C l o ud Se r v i c e s
So c i a l
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The future of work is evolving…
Traditional ERP
• Desktop-based systems
• Computers and humans only
• Standard user experience
• Focus on Transactions with Analytics as afterthought
…and traditional ERP alone is not enough
Digital Innovation
• Mobile First, Device Agnostic
• Digital Twin, Bots and AI
• Persona-driven design
• Translytics – “analytics first” insight-driven processes
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Business models are evolving…
Traditional Business Model
• Innovation as a differentiator
• Brick and Mortar Retail
• Enterprise-centric
…and demand a different approach to Digital Transformation
Digital Enterprise
• Innovation as table stakes
• Multi-channel experience of one
• Business Network oriented
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Digital Transformation demands a bi-modal architecture
Intelligent InsightsBusiness Transactions
Customer Experience Workforce Engagement
IoT& Supply Chain Spend Management
Industry
Machine LearningAPI Containerization
Blockchain Cyber
S/4 Digital Core
HybrisSuccessFactors
ConcurFieldglass
Ariba
SAP Cloud Platform
& Leonardo
IoTMachine Learning
Big dataModern Analytics
BlockchainData Intelligence
What this means for YOU:
EMBED SAP Cloud
Platform and Leonardo in ALL SAP deals
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Our response: The Deloitte Reimagine Platform
Machine
Learning
Blockchain
Data
Intelligence
Big Data
Internet of
Things
Analytics
Leonardo
System of Innovation
Industry
Leadership
Cloud &
Technology
Alliances
Data
Integration
Excellence
Finance
Advisory
Digital Supply
Networks
Cognitive
Fabric
Change
Management
Digital Business
Transformation
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Thank you!