Tech Talk: Leverage the combined power of CA Unified Infrastructure Management, CA Network Flow...

Tech Talk: Leverage the combined power of CA Unified Infrastructure Management, CA Network Flow Analysis and CA Application Delivery Analysis.

Martin Kowalewski

DevOps: Agile Ops

CA Technologies

Sr. Principal Product Manager

DO5T25T

@CA_IM

#CAWorld

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Abstract

Take the guesswork out of your infrastructure environment by

combining CA Unified Infrastructure Management, CA Network

Flow Analysis and CA Application Delivery Analysis. Learn how

to optimize your infrastructure by combining IT monitoring,

network traffic monitoring and application response time

monitoring solutions to give you enhanced end-to-end visibility

into your infrastructure. This sessions will review the power of

the three solutions and explain how you can easily combine

them to give you the information you need.

Martin Kowalewski

CA Technologies

Sr. Principal Product Manager


Agenda

BEYOND FAULT AND AVAILABILITY

APPLICATION-DRIVEN NETWORK PERFORMANCE MANAGEMENT

APPLICATION DELIVERY USE CASE (CA ADA/CA NFA/SNMPC)

Q & A

1

2

3

4

Beyond Fault and Availability


Organizational Silos and Fragmented Views

“User reports the application is slow, again. No idea where to start, so I’ll open a ticket with the

application, server and network teams!”

Help Desk

“All network devices are up and running,no sign of an issue here.”

Network Team

“Checked all servers. Memory, disk capacity, CPU levels all seem fine. It’s probably the network.”

Server Team

“Checked the application, no sign of an issue here. It must be the network.”

Application Team

My IP phone keeps dropping my calls.

Why is it so slow?

??

??


What it doesn’t do: Detect performance impact on end-user experience. Shorten the time it takes to isolate and resolve performance problems. Give insight into how well business-critical applications are performing across the wire. Collect and report on resource utilization data for capacity optimization and planning.

What it does: It lets you know whether your network devices and circuits are available and passing data optimally.

Today’s application-driven environments need more.

Application-Driven Network Performance Management


Visibility into system performance through robes, i.e. CDM, RSP, etc.

Application performance through app driven probes i.e. Exchange, Citrix, Lotus Notes, Databases, Java™, etc.

Visibility into application response time to gauge how well the network delivers services to end users

Centralized view of infrastructure health and performance (UMP)

Visibility into network performance through SNMPCollector

Visibility into network traffic composition, behavior, utilization and the impact on application performance

Network Traffic Analysis (CA

NFA)

Network Device Performance

(SNMPC)

Application Response Times (CA ADA)

Systems Performance

and Application

Health

Common Dashboard and

Reporting

Application-Driven Network Performance ManagementWhen Application Performance is Business Performance


What is the health of your network devices?

How are my devices performing compared to baseline?

Which interfaces are experiencing high utilization, errors, discards and other thresholds impacting application delivery?

How are my QoS queues performing and are they right-sized for my environment?

How are my network-based synthetic tests performing (IPSLA/JuniperRPM)?

Network Device PerformanceVisibility Into the Impact of Network Device Performance on Application Delivery


NFA)


(SNMPC)


Systems Performance

and Application

Health


Reporting


Network Traffic AnalysisVisibility Into the Impact of Application Traffic on Network Resources

What are all of the applications running on the network?

Which applications and hosts are consuming the most bandwidth?

When do applications consume too much bandwidth?

Is more bandwidth really going to resolve performance problems?

How much link capacity is needed in the future?Network Traffic

Analysis (CA NFA)


(SNMPC)


Systems Performance

and Application

Health


Reporting


NetFlow, IPFIX

CA Network Flow Analysis100% Visibility Into Network Traffic and Behavior

Visibility into how the network is being used – users, destinations, prioritization

Single, data center-based collection point

Accurate historical, real-time and projective capacity account

Cisco IVT certified for AVC (application visibility and control) enabled devices for rich accounting, classification and reporting of applications


CA Network Flow Analysis—Benefits

Reduce WAN Costs. Increase visibility into utilization levels in order to optimize network capacity. Make sure bandwidth is not the root cause for performance issues before investing in costly upgrades.

Detect, isolate and resolve network problems faster.

Reduce false positives and wasted efforts through patented anomaly detection that dynamically adapts the network profile to ensure detection accuracy.

Gain an enterprise-wide view of infrastructure availability and performance and, when needed, drill down to flow components for detailed analysis and guided workflows that enable faster problem remediation.

Understand, predict and meet changing network capacity demands.

Get reality-based capacity planning with access to 13 months of enterprise-wide historical data. Intelligent, fact-based decisions regarding capacity investments and resource optimization addresses and

anticipates evolving technical and business requirements.

Align to business priorities.

Cisco NBAR2 support enables rich application accounting, classification and reporting to enhance visibility into applications running on the network.

With enhanced visibility—intelligently prioritize, control, route, load-balance and optimize application traffic to maximize user experience, optimize bandwidth and reduce costs.


Application Response Time AnalysisVisibility Into Network Latency’s Impact on End-User Experience

Is it a network, server or application problem?

How do I quickly prove that the network is not the cause for poor application performance?

When did the problem begin and how long has it lasted?

How many users were impacted?

Did application response time dramatically improve after QoS routing policies were updated?

How has WAN optimization improved application performance?


NFA)


(SNMPC)


Systems Performance

and Application

Health


Reporting


Remote Site

WAN

Data Center

CA Application Delivery Analysis

Response Times Between the Server Switch and the Client

Response Times between the Server Switch and Server

Combined Network and Server Response Times That Reflect the End User Experience

CA Application Delivery AnalysisVisibility Into How Well the Network is Delivering Applications

Provide end-to-end response time broken down to server, network and application domains with support for WAN-optimized networks.

Automated investigation (on-schedule or on-demand) gathers key performance measurements for root cause determination.

Validate the impact of change by comparing current versus historical performance for any combination of server, network and application.


CA Application Delivery Analysis—Benefits

Isolate and resolve problems faster.

• Get at-a-glance view of critical application performance.• Quickly localize the problem and put the right resource on the case.• Capture additional details to help determine root cause, while problem is occurring instead of

waiting for a reoccurrence.

Reduce risks from planned changes and unexpected events.

• Measure the impact of infrastructure changes and new applications.• Validate the effectiveness of an MPLS migration, VoIP deployment, WAN optimization, QoS policy

change, load balancing and link and server upgrades.

Measures Cisco WAAS application, network and server response time improvements.

• Quantify Cisco WAAS improvements with before and after analysis.• Optimize the network infrastructure for application performance by identifying Cisco WAAS

improvements to the application, network, and server.• Provide consistent and improved application delivery with Cisco WAAS optimizations and NetQoS

reporting.


Systems Performance and Application HealthVisibility Into Server and Application Health’s Impact on End-User Experience

Is it a problem with the server or the application?

How do I quickly prove that the server is not the cause for poor application performance?

How are system performance metrics, such as CPU, disk, and memory, impacting application performance?

How is the virtualization infrastructure impacting performance?

How is the database and specific queries impacting application performance?


NFA)


(SNMPC)


Systems Performance

and Application

Health


Reporting



Reporting

Common Dashboard and ReportingUnified View Into Infrastructure Health and Performance

What is the overall health and performance picture of the infrastructure?

Which applications are consuming the most resources across the enterprise?

What is the volume for global operations?

Does the data center have the capacity to handle more servers?


NFA)


(SNMPC)


Systems Performance

and Application

Health


Reporting


Unified Management Portal

Customizable, role-based access and reporting

Web console with top-down and drill-down navigation

Single interface for problem discovery down to root cause

Correlated key metrics for infrastructure planning and decision support

Third-party data integration


NFA)


(SNMPC)


Systems Performance

and Application

Health


Reporting

Operational Use CaseApplication Delivery


Use Case Environment

CA NFA Standalone

CA ADA Standalone

Boston Infrastructure

New York Infrastructure

Santa Clara Infrastructure

SC-TIXCHANGE-WEB

Netflow

SNMP Polling

CA UIM with SNMPC R UIM Robot

Switch RouterBOS-TIXCHANGE-WS

NY-TIXCHANGE-DB

Packet Data (SPAN)

R

R

R

WANR


USM Alarm View

Santa Clara Web server reporting excessive

performance from ADA.

Launch URL action to view server details.


Server Details Page

Server details shows key

system KPIs trended over

last 24 hours.

Click Advanced tab to view

CA Application Delivery

Analysis metrics for the

selected server.


New York location shows high packet loss.

Web application showing data transfer time of 2.5 Seconds.

Shows low amount of Retransmitted Bytes.

Shows server connection time and CPU normal.

CA Application Delivery Analysis DataSanta Clara Web Server


Additional CA ADA KPIs for Santa Clara Web Server

Downstream dependencies show connection to Boston WS is taking four seconds to respond.

SRT for Web server showing five plus seconds, indicating further evidence that issue is with Boston Web service layer.

Drill to Boston Web service server.

Incidents reflect ADA thresholds being exceeded.

Web Server is not refusing any sessions.


Boston web services layer

shows high packet Loss

from Santa Clara web

server and high data

transfer time from Boston

web services server.

Issue pointing to network

(high packet loss and high

response time between

Santa Clara and Boston.

Let’s look at the Boston

router to further

investigate the problem.

CA Application Delivery Analysis DataBoston server providing Web services for Santa Clara web server.


SNMP—Flow Data from Boston Site Router

Flow and SNMP data do not

show high utilization,

however it does show spike

in traffic that is discarded.


Boston Site Router—CBQoS Stats

Further drill down into

SNMP data shows

business critical queue is

dropping traffic, causing

packet loss and

performance problems

for any apps hosted or

being accessed by the

Boston site.


Use Case Summary

Santa Clara Web server experienced excessive performance alarm.

Operator drills to Santa Clara web server details page to view system resource performance.

Operator views the advanced tab to view CA ADA metrics, which reveal slow performance when accessing Boston web services layer.

Viewing Boston web services layer, CA ADA metrics reveal high packet loss between Santa Clara and Boston.

Flow and SNMP data do not show utilization issues, however the router is showing high discards.

Further router investigation shows business critical QoS queue is dropping traffic.


Q & A


Must See Demos

CA UIM and CA APM IntegrationArea #5

ANPM

Area #5

CA UIM for MSPs

Area #5

CA UIM for Networking

Area #5


For More Information

To learn more, please visit:

http://cainc.to/Nv2VOe

CA World ’15

http://cainc.to/Nv2VOe

http://bit.ly/1wbjjqX

Tech Talk: Leverage the combined power of CA Unified Infrastructure Management, CA Network Flow...

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Transcript of Tech Talk: Leverage the combined power of CA Unified Infrastructure Management, CA Network Flow...