Teavaro - GDPR Breakfast
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Transcript of Teavaro - GDPR Breakfast
© 2017 Teavaro Limited Strictly Confidential 1
10 October 2017
Royal Society of Medicine, London
2
Ben McDermott
Robert Bergmann
3
Not all the effects of the data privacy regulations will be adverse to your business:
• Engine for change• Greater restrictions on customer data
• Reduced efficiency of audience-based (data) digital advertising
• Work/costs associated with compliance, e.g. processing data subject rights (access, erasure, etc.)
• Reputational damage
• Fines
• Taking back end-to-end control of data
• Efficiency of data use
• Focus on digital CRM
• Impacting publisher revenues
• Reducing advertiser choice
• Acceleration of digital strategies
• Adoption of more efficient processes
• Improved technology
• Improved management
• Removal of unnecessary data
4
You have been asking questions in the following topics:
• What are GDPR & ePrivacy?
• What is compliance and how can it be achieved?
• What should we do in preparation for GDPR?
• How will the handling/sharing/transfer of data internally need to change?
• What data won't be available when GDPR starts?
• What documentation demonstrates compliance?
• How will the GDPR impact how we ask for consent to capture data?
• Do existing opt-in customers have to be contacted, to be re-permissioned?
• Can you explain what legitimate interests means for GDPR?
• What information needs to be provided to customers about data processing?
• What challenges do GDPR & ePrivacy pose for
digital marketing?
• What are the top 3 priorities for digital marketers?
• What is the likely impact on programmatic?
• How can we best prepare for GDPR with
regard to mobile and cross-device tracking?
• What is the biggest impact to a brand?
• What are the key themes for advertisers?
• What are best-in-class examples of brand's
proactively preparing for GDPR?
• How will GDPR change how publishers manage
their audience data?
• What impacts will GDPR have on programmatic
publishing?
• What are the restrictions on
sharing/ transferring data with
partners?
5
You have been asking questions in the following topics:
• What are GDPR & ePrivacy?
• What is compliance and how can it be achieved?
• What should we do in preparation for GDPR?
• How will the handling/sharing/transfer of data internally need to change?
• What data won't be available when GDPR starts?
• What documentation demonstrates compliance?
• How will the GDPR impact how we ask for consent to capture data?
• Do existing opt-in customers have to be contacted, to be re-permissioned?
• Can you explain what legitimate interests means for GDPR?
• What information needs to be provided to customers about data processing?
• What challenges do GDPR & ePrivacy pose for
digital marketing?
• What are the top 3 priorities for digital marketers?
• What is the likely impact on programmatic?
• How can we best prepare for GDPR with
regard to mobile and cross-device tracking?
• What is the biggest impact to a brand?
• What are the key themes for advertisers?
• What are best-in-class examples of brand's
proactively preparing for GDPR?
• How will GDPR change how publishers manage
their audience data?
• What impacts will GDPR have on programmatic
publishing?
• What are the restrictions on
sharing/ transferring data with
partners?
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• Understand requirements under
GDPR and ePrivacy for your business area
• Training for all staff
• Involve C-Level and department
stakeholders
• Appoint DPO (if needed)
• Contact trade associations and DPAs
• Stay alert to updates
• Produce data inventory
• Review current data processes and
notifications
• Review suppliers and partners
• Review data processor contracts
• Perform risk analysis
• Update operational and legal documentation
(privacy policies, contracts, etc.)
• Maintain due diligence records and
procedures (DPIAs) for demonstration of
compliance
• Audit progress
• Review compliance possibilities
• Develop action plan
• Assign responsibilities and resources
• Upgrade technology
• Implement new processes and work
procedures
• Review compliance
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As marketers, your focus will be split between business and technical processes:
• Demonstrate / document compliance
• DPIAs, etc.
• Data Security – ‘Privacy by Design’
and ‘Protection by Design’, etc.
• Facilitation of Data Subject Rights
• Establish operational / governance framework – processes, practices and
policies, etc.• Key data protection principles and
requirements
• Data minimisation, purpose specification, retention limits, etc.
• Implementation of appropriate work controls, policies and procedures
• Resource provision
• DPO, etc.
• Customer contact and awareness
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With IDs being more closely managed at browser- and OS-level, and further regulatory considerations, a 1st party strategy provides solutions to digital challenges.
1st party ID & data strategy improves on current data sharing between ad tech solutions (DMPs, DSP,s and SSPs) that fall short of GDPR and ePrivacy compliance.
Using a “walled garden” model maintains end-to-end control ensuring that proprietary value is not undermined (as it is in the current ecosystem).
Adopting a “walled garden”
model can be limited by
media and audience reach.
Interconnection via business
and technical solution based
on user consent and mutual
business needs creates scale
for marketing efficiency.
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• Reach audiences
based on 3rd party
cookie identification
and syncing.
• Probabilistic matching
of customer
identification.
Established ecosystem.
Low precision / ID
match rate; not
compliant with
ePrivacy and GDPR;
fails user expectation.
• Huge opt in customer
based with tailored
audiences.
• Match own customer
data based on
common identifiers.
Audience & media
reach.
Lack of control for
publishers /
advertisers; no data
back; does not help
building proprietary
data assets.
• Offer proprietary
data solutions limited
to their customers,
(not interoperable).
• Significant GDPR /
ePrivacy challenges
for personal data use.
Protected ecosystem.
Proprietary; ties
strategy to single cloud;
duplicates data from
CRM systems; rejected
by some competition.
• Suitable mainly for
publisher interests.
• Creates complex
business setups with
possible GDPR /
ePrivacy compliance
issues.
(Attempt to) counter
FB/Google dominance.
Alliances with
competitors (complex
& conflicting interests).
• Drive users to own
media to build
proprietary ID graph.
• Partnerships with
brands and publishers
to increase audience
reach by consent.
Data control; network
effect through linking
ID graphs; GDPR /
ePrivacy compliance;
interoperability with
existing CRM systems.
Takes time and effort
to achieve results.
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GDPR / ePrivacylimiting use of 3rd party IDs and data
Smartphones & Social Mediareshaping the world of media
Programmatic & RTBconnecting Ad Networks
Ad Networks & Media Mediation
beginning of SSP and DSP
Channel-Specific Direct Ad Serving
Google & Facebook taking over 70% of online ad spend
Walled Gardens & Consortia to create audience scale and protect data assets
Attract more advertiser spend
Build stronger ties with advertisers
Improve yield
Build privacy-compliant proprietary
audience across owned and 3rd party media
(Marketing ID Graph), also enabling advertiser
customer IDs.
Link audience through clients’ permissions
across organisations (e.g. Walled Gardens,
Consortia, etc.) to build cross media and
device audiences (linking authenticated IDs).
Facilitate secure real-time data activation
from media providers and advertisers.
Enable cross media and device frequency
capping and ad sequencing via secure IDs.
Moving from channel specific media to audience buying.
Connecting Walled Gardens & Consortia
Use 1st party data more effectively
to improve marketing RoI
Take end-end-control of proprietary
data assets for marketing activation
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How we can help.
• Half-day training session focussed on digital marketing.
• Tailored sessions also available.
• Provided at London facility or training on premise.
• Training material and follow-up answers provided.
• Teavaro provides SaaS solutions for real-time privacy-
compliant data activation.
• We build cross-media and device audiences giving our
clients proprietary marketing IDs (ID graph).
• Works with existing CRM, big data, analytics solutions.
• Network effect connect audiences/ID graphs across
media and partners based on granular permission.
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Robert Bergmann, CEO & Co-Founder
M: +44(0)7782 324 970
Ben McDermott, Lead Consultant
M: +44(0)7876 197 397
Dr Dirk Rohweder, COO & Co-Founder
M: +4916097941361
www.teavaro.com