Klaus Nyengaard, GenieBelt speaks @Nordic Growth Hackers Event #5
Teams - Group development for Growth Hackers
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Transcript of Teams - Group development for Growth Hackers
Thomas Björk Program Manager, Hyper Island
Digital Data Strategists
TEAMS
HI
Founded 1996
HI
Founded 1996 Digital will change everything
HI
Founded 1996 Digital will change everything
Not a school, it’s a place for learning
HI
Founded 1996 Digital will change everything
Not a school, it’s a place for learning Learn to learn
HI
My Job!
Get people to talk to each other
My Job!
Get people to talk to each other
My Job!Make it uncomfortable
Get people to talk to each other
My Job!Make it uncomfortable
Love & Support
Group Dynamics
How I get affected by the team & how the team gets affected by me
Group Dynamics
“The whole is greater than the sum of its parts.” - Aristotle -
How I get affected by the team & how the team gets affected by me
Group Dynamics
Group Development
Group Development
Go from a Group of people to become an effective Working Team
Group Development
Go from a Group of people to become an effective Working Team
Who do you think is the biggest player in this field?
VIETNAM
VIETNAMNorms are created within the group
VIETNAMNorms are created within the group
Leadership training needs to adopt accordingly
IMGDSusan Wheelan
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Why does this matter?
20%
20% 40%
20% 40% 60%
20% 40% 60% 80%
How long time?
6 Months
only 20 % reach this
What can we do?
Get to know each other!
Get to know each other!Gain Trust & Understanding
Johari Window
Johari WindowJohan Luft & Harrington Ingham
Johari WindowJohan Luft & Harrington Ingham
…..to clarify different aspects of human relations and communication.
known to myself
known to myself unknown to myself
known to myself unknown to myselfk
now
n b
y o
ther
s
known to myself unknown to myselfk
now
n b
y o
ther
su
nk
now
n b
y o
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known to myself unknown to myself
Arena
kn
own
by
oth
ers
un
kn
own
by
oth
ers
known to myself unknown to myself
Arena
Hidden
kn
own
by
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ers
un
kn
own
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oth
ers
known to myself unknown to myself
Arena
Hidden
Blind
kn
own
by
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un
kn
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ers
known to myself unknown to myselfk
now
n b
y o
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now
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Arena
Hidden
Blind
Unknown
Arena
Hidden
Blind
Unknown
Arena
Hidden
Blind
<<
<<
<<
< O
pen
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s
Unknown
Arena
Hidden
Blind
Feedback >>>>>>><
<<
<<
<<
Op
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ess
Unknown
Arena
Hidden
Blind
Feedback >>>>>>><
<<
<<
<<
Op
enn
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Insights
Unknown
ArenaBig Arena
Less likely to get misunderstood or misinterpreted
Teambuilding
TeambuildingWhat?
How?
Who?
Start
Start Deadline
Start Deadline
Start Deadline
What?Content
Start Deadline
What?
How?
Content
Process
Start Deadline
What?
How?
Content
Process
What?
How?
Content
Process
Why?Purpose
Where?Vision
What?
How?
Content
Process
What?
How?
Content
Process
What?
How?
Content
Process
What?
How?
Content
Process
What?
How?
Content
Process
What?
How?
Content
Process
What?
How?
Content
Process
What?
How?
Content
Process
What?
How?
Content
Process
What?
How?
Content
Process
Share a common goal
What?
How?
Content
Process
Share a common goal
Roles & Responsibilities
What?
How?
Content
Process
Website?
App?
Copy?
Data base / API
What?
How?
Content
Process
Website?
App?
Copy?
Data base / API
Work hours?
Meetings? Slack? Emails?
Sub groups?Sprints/ Milestones?
Reflection
ReflectionWhere are we?
What works? What doesn’t?
Do we need to re-align? re-structure?
Learn from mistakes, do not repeat!
Reflection
What happened?
Reflection
What happened?
How does that make me feel?
Reflection
What happened?
How does that make me feel?
What does this mean to me?
Reflection
What happened?
How does that make me feel?
What does this mean to me?
How can I apply these lessons learnt?
Reflection
Feedback
FeedbackAll feedback is good feedback
FeedbackAll feedback is good feedback
Performance focus
FeedbackAll feedback is good feedback
Performance focus
Own it, be clear, specific and direct
FeedbackAll feedback is good feedback
Performance focus
Own it, be clear, specific and direct
Set off time to do it
FeedbackAll feedback is good feedback
Performance focus
Own it, be clear, specific and direct
Set off time to do it
I-message
I-message
This morning when you came in at 10.30…
Natural observation…..
I-message
This morning when you came in at 10.30…
…makes me feel that you do not value my time
Express a feeling….
Natural observation…..
I-message
This morning when you came in at 10.30…
…makes me feel that you do not value my time
…I have a need to be mindful of my time
Express a feeling….
Express a need….
Natural observation…..
I-message
This morning when you came in at 10.30…
…makes me feel that you do not value my time
…when you’re late, please let me know
Express a feeling….
Express a need….
Make a simple request….
Natural observation…..
…I have a need to be mindful of my time
Receiving Feedback
Discard“This has nothing to do with me”
Discard“This has nothing to do with me”
Defend“That’s not how it happened”
Discard“This has nothing to do with me”
Defend“That’s not how it happened”
Explain“Yeah, but…”
Discard“This has nothing to do with me”
Defend“That’s not how it happened”
Explain“Yeah, but…”
UnderstandListen, accepts the perspective
UnderstandListen, accepts the perspective
UnderstandListen, accepts the perspective
Change, Reinforce or Remain Process the feedback, make your own choice!
Leadership?
Dep
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& In
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Per
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/ W
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Leadership
Leadership Fill in this blank field….
Leadership
Leadership Keep your eyes on the goal
Watch out for drifting wood
Termination
Termination How effective were we as a group?
Termination How effective were we as a group?
Place for team members to share their feelings about each other.
RECAP Build a massive arena
Share a common goal
Dare to speak up, train how to be clear
Evaluate and learn