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Running head: WEEK TWO LEARNING TEAM REFLECTION 1
Week Two Learning Team Reflection
David Koch, Frances Ortiz, Umang Shukla
HRM531
March 11, 2013
Brian Frank
WEEK TWO LEARNING TEAM REFLECTION 2
Week Two Learning Team ReflectionIntroduction
The purpose of this paper is to summarize our team members’ thoughts about this week’s
objectives.
Frances Ortiz’s Reflections
During week two we learned about three important concepts. These concepts included
human resources strategies used in alignment with business strategies, job design, and job
analysis. Organizations develop business strategies to meet objectives; hence, fulfill the firm’s
vision. Once business objectives and strategies have been developed, HR must put in place
strategies to effectively develop job positions and recruitment practices that attract the
appropriate candidate for the position who will be able to complete the required tasks and
contribute to meet the firm’s objectives. The initial development process is called job design.
Through job design, firms strive to obtain a clear picture of what they need to accomplish and
organize these jobs in terms of objectives.
HR specialists, managers, and other specialists develop a job description to determine the
tasks that will be required for a specific job position. In addition, the firm also develops a job
specification that summarizes the skills and profile a candidate must have to complete the tasks
required in the job description. The combination of both the job description and the job
specification is considered the job analysis.
These topics were interesting as they explained how firms analyze job openings before
they are published. The methods used were insightful because they give different perspectives
and approaches to implement. Although I was able to grasp all the concepts, initially the
difference between job description and job specifications was a bit vague. However, after
WEEK TWO LEARNING TEAM REFLECTION 3
discussing with teammates I was able to identify the difference and functionality of both these
elements.
Dave Koch’s Reflections
A job analysis develops what are the essential functions that need to be performed as part
of a job. The analysis looks at the job and identifies what skills are needed by whoever fills the
job. According to our text,
"The result of the process of job analysis is a job description (an overall
written summary of task requirements) and a job specification (an overall written
summary of worker requirements) " (Cascio, 2010, p. 167).
I can see how important a job description can be from a legal prospective. It can be
particularly important when dismissing an employee due to poor performance. It can be either
good protection or a liability against a lawsuit, depending how well defined and written out it is.
I find it interesting that there were five popular methods of conducting a job analysis.
The job performance, observation, and interview methods were familiar to me. These methods
are logical to me. I have used these three methods or a combination of them to develop job
descriptions.
However, the critical incident and structured questionnaire methods were new to me. It
may be difficult to develop a thorough job description using the critical incident method, but I
can see how it can be used to more thoroughly define a job description developed with the other
methods. I was surprised to see that many of my classmates were familiar with and preferred the
structured questionnaire method. Although it is a well-accepted method, it may be difficult to
apply when describing more technical jobs.
Umang Shakla’s Reflections
WEEK TWO LEARNING TEAM REFLECTION 4
Job descriptions are vital from several standpoints and also protect the organization from
legal issues. They are a means of communication between the employer and the employee to
provide clarity on the expectations and the job responsibilities. Job descriptions can be better
used to gather information about the relevant profile and also identifying the core specialties
required for the smooth functioning in the job.
According to me talking in terms of set theory, job description is a superset and a job
responsibility is a sub set. Meaning, job responsibilities can be laid out in a job description but
job description is not all about job responsibilities. It also includes salary information and perks
and benefits.
A major merit of the face-to-face interview procedure is that the researcher has the
liberty to modify the question as may be required by the situation, address queries, and
make sure that the responses are communicated effectively with repeatedly rephrasing
questions. This method can be applied for jobs of all categories irrespective of hierarchy.
The interview can also focus on the possible requirements of a hypothetical job. In the
interviews, the conclusive data is descriptive in nature and allows for better interpretation
of activities by the employees. The interviewer can dwell deeper into certain topics
depending on his/her effectiveness. This is not quite possible with structured
questionnaires. Employees can provide a generalist idea about their job and their
perspectives and feelings about the work and environment. The effectiveness of the
interview method lies in the fact that the employee is well aware of the expectations
involved in their job. It enables the interviewers to get glimpses of activities performed in
the job that may not be available in the written format. There is also good scope for
obtaining information about the standard, non-standard, mental work, and data that
WEEK TWO LEARNING TEAM REFLECTION 5
cannot be directly observed but play crucial role in the process of job analysis. (Casico,
2010).
In the interview method, the major disadvantage was that the success of the process
depended heavily on the correctness and relevance of the questions asked and their
construct. In case of wrong or inaccurate questions, the returned data were mostly
irrelevant or flawed. Another factor is the high cost of training the interviewers to
eliminate prejudice if any. For instance, each interviewer may put forth different queries
and infer entirely different information from the response. Also, the employees may feel
uncomfortable in face-to-face interactions. The employees may also doubt the intentions
and authority of the analyst or may misinterpret the questions posed (Casico, 2010).
Conclusion
WEEK TWO LEARNING TEAM REFLECTION 6
Reference
Cascio, W. (2010). Managing Human Resources. Productivity, Quality of Work Life, Profits (8th
ed.). New York, NY: McGraw-Hill Company.