TeamEcho Presentation 2018-04 · Kommentar / Anregung zu dieser Frage (anonym, aber für alle...

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WORKFORCETRANSFORMATIONMastering the digital transformation with agile feedback

2

YOUR PERSONAL CONTACT

CARMEN SCHILCHERCustomer Happiness Manager

[email protected]+43 660 2014693

TEAMECHO AT:

3Image: Gregor Cresnar, Flaticon

WHAT AWAITS yOu

1. Setting the stage 2. The solution: TeamEcho 3. The product 5. Our customers4. How it works

4Source: Federal Statistical Office Germany, 2006Icons: Gregor Cresnar, Flaticon

ServicesAgriculture Production

Organization

4.0

1850 1900 1950 2000

TRANSfORmATION Of the wORld Of wORkThe trend towards the organization 4.0

5

AGILE MANAGEMENT

CORPORATE CULTURE

INNOVATION

TRANSPARENCY

LEADERSHIPDESIGN THINKING LEAN ORGANISATION

DISRUPTION

BUSINESS MODEL

ParticiPative LeadershiP

Cooperation

OrganizatiOnal Climate

EmployEE SatiSfaction

WORK-LIFE BALANCE

FEEDBACK

WAR foR TALENT

EmployEE REtEntion

ORGANIZATIONAL DeveLOpmeNT

CHANGE MANAGEMENT

EmployEE moTIVATIoN

Reflection

DIGITAL TRANSFORMATION

SCRUMCORPORATE STARTUP

EMPLOYER BRANDING

Knowledge Society

Self-ReSponSibility

ParticiPation

Human ResouRce Development

AutomAtion

BLOCKCHAIN

CLOUD COMPUTING

AICUSTOMER JOURNEY

Dynamic EnvironmEnt

Changing Conditions

CANVAS

INDUSTRY 4.0

INTERNET RECRUITING

DRIVE

COMMUNICATION

VIRTUALIZATION BIG DATA

INNOVATION MANAGEMENT

Digitalization

OKR

MOBILE

ORGANIZAtION 4.0

6

2 1

The besT employees

success

RecRuiTmenTFinding

engagemenTKeeping

Imagebackground: freevector.com

hR CHALLENgESSuccess = Recruitment + Retention

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PeOPle ARe the dRIvINg fORCE

8Source: ICR Recruiting Trends 2017

of employers have difficulties filling vacancies.

PROBleM WAR fOR TALENT

9Source: Gallup Engagement Index, 2016

PROBleM EmPLOyEE RETENTION

of employees show no or low levels of commitment to their employer.

10

in

Source: Experteer, 2015

PROBleM EmPLOyEE POACHINg

highly-qualified employees have been acti-vely approached by recruiters at least once.

11Source: Jessica Pryce-Jones, Happiness at Work, 2010

HAPPy eMPlOYees

more motivated and productive

the commitment to their employer

fewer daysof sick leave

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What can we do to improveemployee satisfaction and retention?

13Icons: Gregor Cresnar, Flaticon

extensive preparation

long, tedious questionnaires

time-consuming analysis

one-time-only insights

ANNuAL SuRvEyS RARelY PAY Off

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RaRely pRoduce honest feedback

ANd fACE-TO-fACE CONvERSATIONS?

How are you? I’m fine, thanks.

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how can we get honest feedback and spot problems immediately?

16Image: www.anthonyboyd.graphics

teAMechO: the cOMPANY mOOd bAROmETER

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mmag. markus Koblmüller ceo Teamecho gmbh

“our vision is that everyone

should enjoy going to work.

and that’s where we want to help.”

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analyze

ask

improve3

2

1

Icons: Gregor Cresnar, Flaticon

the TEAmECHO PRINCIPLE


Ask the right questions at the right timeINtellIGeNt SuRvEy SySTEm

continuous feedbackQuestionsTeamecho algorithm

•30+ science-backed

questions

•6 categories

•Freely choosable survey intervals

(for example 2-3 questions per week)

•automatically the right questions at the

right time

20Image: Freepik

SuRvEy ALgORITHm IN detAIlThe ideal survey interval for every question

Volatile mental attitudes

stable mental attitudes

are assessed more frequently, for example every 4 weeks

How tense or stressed have you been feeling at work lately?

How satisfied are you with your salary/wage and the social benefits?

are assessed less frequently, for example every 16 weeks

21Save

Comment / Suggestion to this question (anonymous but visible to all)

Additional comments, Suggestions (Your input is anonymous as well but visible to all team members.)

not energetic at all very energetic

How energetic have you been feeling at work lately?

not meaningful at all very meaningful

How meaningful or worthwhile do you feel your work tasks are?

Kommentar / Anregung zu dieser Frage (anonym, aber für alle sichtbar)

very comfortable

How comfortable have you been feeling at work lately?


not comfortable at all

1�

TeamEcho is anonymous and secure

Save








very comfortable




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very comfortable




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very comfortable




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very comfortable




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very comfortable




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very comfortable




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very comfortable




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very comfortable




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AuTOmATEd SuRvEyS vIA e-MAIl


View results & discuss solutions

analyze

• Real-timeinsightsintotheorganizationalclimate

• Makeyourteam’smoodtangible

• Spotchangesandtrendsearly

• Resultsvisibletoemployeesandmanagers

ResUlt ANALySIS

23Image: Pixeden

Send

n/a % (+n/a %)Identification with the Company

(+0 %)59 %

Organisation Climate

(+12 %)77 %

Working Conditions

(+3 %)57 %

Work Task

(+0 %)65 %

General Wellbeing & Health

(+4 %)83 %

Feelings at Work

Categories

(+10 %)70 %

5432

13

20

1 0

Details for all surveys as of 06. June 2018

Inspect

Satisfaction level decreased

Info 2⚠

100%

90%

80%

70%

60%

50%

40%

30%

20%

10%

0%

08. March 18 21. March 18 03. April18 16. April 18 29. April 18 12. May 18 25. May 18

72 %

+ 4 %

Survey from 6. Jun 15

Show response rate

40 / 44

Satisfaction Index

Comments

© 2017 TeamEcho GmbH

Impressum

Evaluation

Company

Teams

Event-Marker

Admin

Options

Help & Contact

Sign out

⚙

team|echo Evaluation COMPANY DEPARTMENTS

INDEX COMPARISON

TEAMS Team Marketing

Answer

Answer

28. May 18

04. Jun 18

Image: Pixeden

the teAMechO dASHbOARdBetter insights. Better decisions.

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A1 Monday, Sept. 18 100 %

Comments

Send

Order: chronologically

Answer

Answer

25. Aug 18

18. Aug 18

04. Sep 18

Comments/ Suggestions

Dear team. Thank you for your feedback. We will discuss it in our jour fixe.

Cooperating with the other teams is much easier now. I really enjoy using this tool!

I was skeptical at first–but the so�warereally is great!

Image: Feepik

• Textualdeepdives

• Communicationinbothdirections(manager<->em-

ployee)

• Overcomechallengestogether

• Discusssuggestionsforimprovement

the teAMechO dISCuSSION mOduLECreate a culture of continuous feedback


develOP, IMPleMeNt ANd evAlUAte mEASuRES

improve

Shape the organizational climate together

• Findsolutionstogether

• Taketherightactionattherighttime

• Activelyshapechangesintheworkenvironment

• Highlightmeasureswitheventmarkers

• Evaluatemeasurescontinuously

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Company Departmentsevaluation teams

satisfaction Index InDeX ComparIson

100%

90%

80%

70%

60%

50%

40%

30%

20%

10%

0%

Company overall Location Linz Location Wels Location Steyr

07. sep 18 21. sep 18 05. oct 18 19. oct 18 02. nov 18 16. nov 18 30. nov 18

Mediation talks

Image: Pixeden

TEAmS IN COmPARISON wIth eveNt MARkeR

27Icons: Those Icons & Gregor Cresnar, Flaticon

higher

response rates

Faster

reaction

Takes only

2 min per week

honest

feedback

easy

usage

absolute

anonymity

WHy teAMechO?

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IMPROve EmPLOyEE RETENTION

Reduce fluctuation and strengthen your professionals’ commitment to your company.

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INcReAse EmPLOyER ATTRACTIvENESS

Satisfied employees are a decisive fac-tor in your employer branding efforts.

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Imag

e: ja

vi_i

ndy/

Free

pik

Source: Jessica Pryce-Jones, Happiness at Work, 2010 / Harvard Business Review, 2011

INcReAse PROduCTIvITyANd REvENuE

Happy employees are 50 % moreproductive and increase revenue by an average of 37 %.

31Source: Jessica Pryce-Jones, Happiness at Work, 2010

SAvE COSTS

Emotionally committed employees take 67 % fewer days of sick leave compared to dissatisfied employees.

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STAy ON TOP Of THINgS

Get real-time insights into the organiz-ational climate and identify problems before they emerge.

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teAMechOIN uSE

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tRUsted BY OvER 100 CuSTOmERS ANd PARTNERS

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whY OUR CuSTOmERS LOvE uS

“Once a week TeamEcho shows us what’s really going on in the company.”

“Our employees’ feedback proves that TeamEcho is an activating factor.”

“The shorter the feedback loop, the better the chances of developing an organization.”

christoph steindl

CEO Catalysts GmbH

anna Wolfmayr

Human Resources Manager tech2b Inkubator GmbH

sam Zibuschka

CEO epunkt Internet Recruiting GmbH

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INTERESTEd?

CARMEN SCHILCHERCustomer Happiness Manager

[email protected]+43 660 2014693

TeamEcho GmbH Huemerstraße 23 4020 Linz

fOLLOW USwww.teamecho.at

facebook.com/listentoyourteam

Why not start a 6-month pilot project.

TeamEcho Presentation 2018-04 · Kommentar / Anregung zu dieser Frage (anonym, aber für alle...

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