TEAM MIRACLE

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Pritam Kumar Goswami, ITF 148 (JCI India) TEAM MIRACLE A Course of Team Building

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TEAM MIRACLE. A Course of Team Building. Course Objectives. You will be able to: Identify the Process of Team Building Identify the characteristics of an effective team leader. Build commitment and cooperation among team members Use teams effectively to achieve goals. - PowerPoint PPT Presentation

Transcript of TEAM MIRACLE

Page 1: TEAM MIRACLE

Pritam Kumar Goswami, ITF 148 (JCI India)

TEAM MIRACLE

A Course of Team Building

Page 2: TEAM MIRACLE

www.jci.ccPritam Kumar Goswami, ITF 148 (JCI India)

Course Objectives

You will be able to:• Identify the Process of Team Building• Identify the characteristics of an effective

team leader.• Build commitment and cooperation among

team members• Use teams effectively to achieve goals

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www.jci.ccPritam Kumar Goswami, ITF 148 (JCI India)

The “TEAM MIRACLE” Program

Module 1: Team Building

Module 2: Team Leadership

Module 3: Team Working

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Module 1: Team Building

• Is the process of enabling the group of people to reach their goal

• Process of making team effective is called ‘Team Building’

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UNITED WE STAND, DIVIDED WE FALL.

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"Do you want a collection of brilliant minds

or a brilliant collection of minds?"

- R. Meredith Belbin

TEAM BUILDING

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ExerciseTask:• Find Your Team Members as per instructions

given by the trainer, Introduce each other, Choose The Leader & Give your team a name with a punch line.

Time: • 5 minutes for the task & 2 minute for

presentationPresentation:• Group Leader to introduce the Team name

and team members.

Team

wor

k: 1

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Why Teams?

• For better results through combined knowledge & skills.

• Significant challenges energize the team.• Leaders can foster team performance.• Biases towards individualism.• To have discipline in the organization.

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Different Types of TEAMS

• Project Team• Strategy Team• Departmental Team• Sales Team• Sports Team• Maintenance Team

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Groups & TeamsGroups

People work together Feelings are

suppressed Conflict is accepted Unclear objective Personal goals Hiding information Failures are blamed on

others

Teams People work for each other Feelings are expressed Conflicts are resolved Objective is clear Common goal Open sharing Success and failures are

shared

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When building a team, I always search first for people who love to win. If I can't find any of those, I look for people who hate to lose. - H. Ross Perot

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TEAM BUILDINGMust be….• a way of life. • the responsibility of every Team Member. • a continuous process .• about developing a clear and unique identity. • focused on a clear and consistent set of goals. • results oriented.• Enjoyable.

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www.jci.ccPritam Kumar Goswami, ITF 148 (JCI India)

TEAM BUILDING PROGRAM

An outline:

A) Goal SettingB) Role SettingC) ProceduresD) Relationships

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www.jci.ccPritam Kumar Goswami, ITF 148 (JCI India)

Stages in Team Building

Forming

Storming

Norming

Performing

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FORMING

Define teamDetermine individual rolesDevelop trust and communicationDevelop norms  Define problem and strategyIdentify information needed

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STORMING

During the Storming stage team members:

1. Realize that the task is more difficult than they imagined;2. Have fluctuations in attitude about chances of

success; 3. May be resistant to the task; and, 4. Have poor collaboration

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NORMING

During this stage members accept:their team;team rules and procedures;their roles in the team; and,the individuality of fellow members.

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PERFORMING

NOW Team members have:Gained insight into personal and team processes;A better understanding of each other’s strengths and weaknesses;Gained the ability to prevent or work through group conflict and resolve differences; and,Developed a close attachment to the team.

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Summary of Module 1

• Team Building is the process of bringing

people and shaping them together.• Types of Teams.• Groups & Teams• Stages of Team Building.

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Leadership is the art of getting someone else to do something you want done because he wants to do it.

-By Dwight Eisenhower

Module – 2 team Leadership

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Paper Tower ProjectTask:• A Paper tower is to be built by each team as

per given set of rules and resources by the trainer.

Time: • 25 minutes to build the tower, 3 Minutes to fill

Feedback/Learning form of the project & 2 minutes for presentation.

Presentation:• One member from each team to present the

learning from the project.

Team

wor

k: 2

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Who is a Team Leader

• Contact point for communication between team and management.

• Full-fledged team member.• Assists & guides the team.• Implements the changes.

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Assessing Leadership Qualities

TL

Quick decision maker

Delegates well

Confident

Good Planner

Aggressive

Innovative

Self Motivated

Goal Oriented

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Common Leadership Style

• Dictator• Team Builder• Relater• Democrat• Coach• Analyzer

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Pseudo Vs. Great Leader

PseudoPositionControlTech. expertiseTalkTellSelf Centered

Great• Action• Support• People Expertise• Listen• Ask• Think for others

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Are You a Quality Leader?• How Much People can rely you?• Are you available to their needs?• Do you possess the required ability?• Are you in access of people?• Do you extend respect & recognition?• Are you a good communicator?• Do you keep your commitments?

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Summary of Module 2

• Leader the Soul of Team

• Qualities of a Leader

• Pseudo Vs Great Leader

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Module 3: Team Working

Individual commitment to a group effort – that is what makes a team work, a

company work, a society work, a civilization work.- Vince Lombardi

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How do Teams Work Best?

• Commitment to common objectives;• Defined roles and responsibilities;• Effective decision systems,

communication and work procedures; and,• Good personal relationships.

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Roles & Responsibilities in a TEAMTask:• All Participant will read the small story

written on the next Slide.Time: • They will discuss the story for 5 minutes

within the team and will find out the relevance of the story.

Presentation:• One member from each team to present the

findings of their team within 1 min.

Exer

cise

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Everybody, Somebody, Anybody & Nobody

This is a story about for people named everybody, somebody, anybody and nobody. There was an

important job to be done and everybody was sure that somebody would do it. Anybody could have done it but nobody did it. Somebody got angry

about that because it was everybody’s job. Everybody thought anybody could do it but nobody realized that everybody wont do it. It ended up that

everybody blamed somebody when nobody did what anybody could have done.

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Team Members• Understand their own and others’ roles • Agree on goals and the tasks to achieve them • Trust and cooperate with one another • Continually communicate and coordinate efforts • Achieve consensus through listening, debating, and

compromise• See value in combining all members’ skills,

experiences, and perspectives • Believe that the combined efforts of the team will

produce worthwhile benefits

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Communicating within teamsTask:• Every participant to fill the Checklist Given

by the Trainer on communication within the TEAMS.

Time: • 5 minutes to fill, 3 minutes to discuss within

the team and 1 minute for presentation.Presentation:• One member from each team to present

the findings of their team.

Exer

cise

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Communication within the team • Listen carefully and responsively

• Explaining conversational intent and inviting consent

• Explaining clearly and more completely

• Translating criticisms and complaints into requests

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Conflicts within the TEAM(Few Reasons)

Cultural difference

Difference in opinion

Unclear roles or expectations

Emotional responses to an issue or person

Unequal status

Misunderstanding of the language

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Handling conflict :

• Running away

• Being obliging to the other party

• Defeating the other party

• Winning a little/ losing a little

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Handling Discontent in The TEAM

• Watch Your Leadership Style.• Sufficient resources to be provided.• Work on Skill improvement of Team.• Introduce Changes carefully.• Balanced performance standards.• Innovation.• Complaints to be taken care of.• Stress free environment.

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www.jci.ccPritam Kumar Goswami, ITF 148 (JCI India)

Motivating TEAMS

• Create Healthy Competition• Recognize Outstanding Performers• Reward Suitably• Give Responsibility & Authority• Give Challenging Targets• Encouraging Low Performers too

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Tips for Team Leaders & Members

• Make the other person Feel Important.• Care about others’ problem.• Always be fair and honest in dealings.• Remember the little things.• Always keep promises.• Welcome ideas from others• Be trust worthy

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www.jci.ccPritam Kumar Goswami, ITF 148 (JCI India)

Recipe for A Successful Team• Commitment to shared goals and

objectives• Good Personal Relationships• Clearly define roles and responsibilities

–Use best skills of each–Allows each to develop in all areas

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www.jci.ccPritam Kumar Goswami, ITF 148 (JCI India)

Recipe for A Successful Team• Effective systems and processes

–Clear communication–Beneficial team behaviors; well-defined

decision procedures and ground rules–Balanced participation–Awareness of the group process

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www.jci.ccPritam Kumar Goswami, ITF 148 (JCI India)

Summary of Module 3

• How Team Works • Communication within the team.• Handling Conflicts within the team.• Becoming an Effective team member.• Motivating Teams.• Recipe of a Successful Team

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CONCLUSION

Teams are way of life, we can’t survive without teams, to excel in life we need to be good team worker and leader too. By building good team we can create miracles. Lets imbibe all qualities and skills to create the TEAM MIRACLE.

 

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Thank you!