TEAM MEMBERS

• Joe Arnold, School of the Arts

• Katrin Harich, School of Business Administration & Economics

• Larry Labrado, University Outreach

• Jim Powell, Information Technology

• Frank Quevedo, SCE

• Gladys Fleckles, Academic Programs

• Mary Jacobson, University Advancement

• Bobbie Wallstrom, Business & Financial Affairs

• Coaches: Naomi Goodwin, Administration; Maryalyce Jeremiah, Athletics; and Bob May, University Advancement

TEAM 4

To determine the elements required for Cal State Fullerton to become an employer of choice

Our Task:

AGENDA

• Scope of the Task

• The Way It Is

• The Way It Should Be

• Root Cause

• Strategies

AN EMPLOYER OF CHOICE:FOR WHOM?

• Faculty & Staff• Internal & External Audiences

FOR WHAT?

• Retain & Attract

THE WAY IT IS

• Distant

• Divided

• Discontented

• Dysfunctional

• Dilbert-like

Our process painted the following picture of the University as an employer

THE WAY IT SHOULD BE

• Flexible

• Adaptive

• Cross Functional

• Connected

• Dynamic

• Titan Pride

As an employer of choice, the university should be:

WHY IS THIS SO?

There is a gap in the campus culture that we describe

and the one that we would like to have ...

ROOT CAUSE

While CSUF has a comprehensive Mission & Goals statement, it is not a living document and has not been fully embraced by the university community as the defining element of its culture.

We do not own and live our mission and, thus, we do not motivate and empower the campus community.

ELEMENTS

• Internal

• External

• Leadership Team Development

• Employee Growth & Career Advancement

• Definition & Promotion of Campus Culture

• Meaningful Rewards, Recognition & Compensation

To bridge this gap internally, the critical elements to be an employer of choice are:

ANCHORED BY ACCOUNTABILITY

INTERNAL

LEADERSHIP TEAM DEVELOPMENT

• Bring Leaders Together

• Define Unique Qualities of Cal State Fullerton

• Embracing/Living Our Mission

• Translate Mission into Behavior

What:

• Executive Level

• Deans & Directors

• First-line Supervisors

• Future Leaders

Who::

ANCHORED BY ACCOUNTABILITY

EMPLOYEE GROWTH&

CAREER ADVANCEMENT

• Succession Planning

• Career Mapping

• Job Enhancement

ANCHORED BY ACCOUNTABILITY

DEFINITION & PROMOTION OF CAMPUS CULTURE

• Culture Champions

• Culture (Re)Orientation

• Culture Center

Cal State Fullerton: Quality, Access, Diversity

ANCHORED BY ACCOUNTABILITY

MEANINGFUL REWARDS, RECOGNITION

& COMPENSATION

• Creative Rewards & Recognition

• Monetary Awards & Incentives

• Build on Existing Programs

ANCHORED BY ACCOUNTABILITY

ENHANCE OUR IMAGE AS AN EMPLOYER OF CHOICE

• Emphasize Our Pluses: Quality, Access, Diversity

• Prioritize & Position

• Develop Consistent University Image

• Communicate This Image on TV, in Print and on the Web

ANCHORED BY ACCOUNTABILITY

External

ENHANCE RECRUITMENT

• Consistent, Dynamic Look for Recruitment Material

• Centralize Recruitment Dollars

• Improve Access to Employment Information

• Streamline Hiring Process

ANCHORED BY ACCOUNTABILITY

External

ACCOUNTABILITY,ASSESSMENT & OWNERSHIP

• Inclusive, Top to Bottom• Structured to Encourage Participation, Review• Dependent on Mentoring• Equitable and Consistent Assessments

Keys to Success

IMPLICATIONS

• Mediocrity• Status Quo• Negative Public

Perception• Confused Culture,

Unfocused Outlook

If we do not make this commitment:

• Distant

• Divided

• Discontented

• Dysfunctional

• Dilbert-like

IMPLICATIONS

• Increased Employee Satisfaction, Loyalty

• Improved Public Perception

• Common Culture, Institutional Team

• Saved Time & Money in Recruitment, Training

• Improved Service, Efficiency

If we make this commitment:

• Flexible

• Adaptive

• Cross Functional

• Connected

• Dynamic

• Titan Pride

AN EXCITING OPPORTUNITY• Leadership Team Development

• Employee Growth & Career Advancement

• Definition and Promotion of Campus Culture

• Meaningful Rewards, Recognition & Compensation

• Enhanced Recruitment Process

• Enhanced Campus Image As an Employer of Choice

Quality, Access, Diversity