Team Leadership of CEFI Student Nurses as a Basis for Competency Evaluation

download Team Leadership of CEFI Student Nurses as a Basis for Competency Evaluation

of 22

Transcript of Team Leadership of CEFI Student Nurses as a Basis for Competency Evaluation

  • 8/3/2019 Team Leadership of CEFI Student Nurses as a Basis for Competency Evaluation

    1/22

    Team Leadership of fourth year CEFI

    student nurses as a basis for Competency

    Evaluation

  • 8/3/2019 Team Leadership of CEFI Student Nurses as a Basis for Competency Evaluation

    2/22

    CHAPTER 1

    INTRODUCTION

    Background of the Study

    The eleven core competencies in nursing which determines the responsibilities for which

    a nurse should demonstrate competence includes collaboration and teamwork. This

    establishes collaborative relationship with colleagues and other members of the health

    team. Effective collaboration and teamwork require communication technology,

    definition of responsibilities and an encouraging culture. Teamwork and collaboration are

    most effective when team members are expressive and open to positive competition. The

    benefits of collaboration and teamwork outweigh the productivity of a single individual

    effort.

    When one thinks of the career of nursing, we often think of those caring and

    responsible people who help others, often at very critical times in their lives. In Nursing,

    effective management leadership skills are required of those nurses who assume the

    management and charge roles. Nursing is a very demanding profession that may take up

    many hours of dedicated work each day, but for the nurses who pursue this career for

    many years; this is their life, their purpose and their ambition. Effective leadership in

    nursing requires skills that are both taught and practically learnt. In order to assume

    management roles there are many nurses that attend workshops and seminars to improve

    their skills and to learn effective leadership qualities. Effective management leadership in

    nursing is not a career that is suitable for everyone or for every nurse.

    http://www.healthcareperformanceinstitute.com/effective_management_leadership_in_nursing.jsphttp://www.healthcareperformanceinstitute.com/effective_management_leadership_in_nursing.jsphttp://www.healthcareperformanceinstitute.com/effective_management_leadership_in_nursing.jsphttp://www.healthcareperformanceinstitute.com/effective_management_leadership_in_nursing.jsphttp://www.healthcareperformanceinstitute.com/effective_management_leadership_in_nursing.jsphttp://www.healthcareperformanceinstitute.com/effective_management_leadership_in_nursing.jsphttp://www.healthcareperformanceinstitute.com/effective_management_leadership_in_nursing.jsphttp://www.healthcareperformanceinstitute.com/effective_management_leadership_in_nursing.jsp
  • 8/3/2019 Team Leadership of CEFI Student Nurses as a Basis for Competency Evaluation

    3/22

    Leadership positions not only require additional sacrifices on your behalf but it

    also requires someone who is a critical thinker, in other words, somebody who can work

    effectively under pressure and who is able to resolve problems within the workplace

    quickly and efficiently and without conflict. Nurses who assume leadership and

    management roles also need to be creative thinkers. Not only is their work demanding of

    them, but they too have to oversee that everyone else is fulfilling their duties and that

    patient care is of the best. Within a position of leadership, one should be a role model and

    a positive influence on the nurses within the hospital as well as on the image of the

    hospital as a whole. Therefore, effective management leadership in nursing does not

    mean just barely surviving the job, it actually means taking it full force and making it

    flourish.

    One important lesson taught to all leaders and managers is that skills are learnt,

    coached or even self-taught, but in the end, the management position you presume will

    have your name on it. This entails that nobody is the same and to be an effective leader,

    you must be willing to apply your own personality and style to everything that you have

    learnt. Effective management leadership in nursing is not about following instructions

    about how you should behave and how things must be done; it goes about taking the

    rules, regulations and skills given to you and incorporating them into your personality.

    Bringing out the best in you will happen, when you are allowed to spread your wings and

    present your skills to everyone, this is what happens when undertakes a position in

    leadership.

    http://www.healthcareperformanceinstitute.com/effective_management_leadership_in_nursing.jsphttp://www.healthcareperformanceinstitute.com/effective_management_leadership_in_nursing.jsphttp://www.healthcareperformanceinstitute.com/effective_management_leadership_in_nursing.jsphttp://www.healthcareperformanceinstitute.com/effective_management_leadership_in_nursing.jsp
  • 8/3/2019 Team Leadership of CEFI Student Nurses as a Basis for Competency Evaluation

    4/22

    Statement of the Problem

    The study aims to evaluate the performance of student nurses as team leaders based on

    the core competency of collaboration and teamwork.

    It further answers the following questions:

    1. What is the demographic profile of students in terms of:

    a. Age

    b. Gender

    c. Civil status

    e. Team Leadership experience

    2. What are the perceived advantages and disadvantages of team leadership to the student

    nurses?

    3. What are the team leadership strategies done by CEFI student nurses?

    4. What is the level of competency of CEFI student nurses based on the core competency

    of collaboration and teamwork?

    Theoretical Framework

  • 8/3/2019 Team Leadership of CEFI Student Nurses as a Basis for Competency Evaluation

    5/22

    Hersey-Blanchard Situational Leadership Theory

    The Hersey-Blanchard Situational Leadership Theory was created by Dr Paul Hersey,

    a professor and author of "The Situational Leader," and Ken Blanchard, author of the best

    selling "The One-Minute Manager," among others. The theory states that instead of using

    just one style, successful leaders should change their leadership styles based on the

    maturity of the people they're leading and the details of the task. Using this theory,

    leaders should be able to place more or less emphasis on the task, and more or less

    emphasis on the relationships with the people they're leading, depending on what's

    needed to get the job done successfully.

    Leadership Styles

    According to Hersey and Blanchard, there are four main leadership styles:

    Telling (S1) Leaders tell their people exactly what to do, and how to do it.

    Selling (S2) Leaders still provide information and direction, but there's more

    communication with followers. Leaders "sell" their message to get the team on board.

    Participating (S3) Leaders focus more on the relationship and less on direction. The

    leader works with the team, and shares decision-making responsibilities.

    Delegating (S4) Leaders pass most of the responsibility onto the follower or group. The

    leaders still monitor progress, but they're less involved in decisions.

    Frederick Taylor - Scientific Management

  • 8/3/2019 Team Leadership of CEFI Student Nurses as a Basis for Competency Evaluation

    6/22

    Frederick Taylor, with his theories of Scientific Management, started the era of

    modern management. Following this philosophy he also advocated the systematic

    training of workers in "the one best practice" rather than allowing them personal

    discretion in their tasks. He believed that a spirit of hearty cooperation" would develop

    between workers and management and that cooperation would ensure that the workers

    would follow the "one best practice."

    Taylor's strongest positive legacy was the concept of breaking a complex task down

    in to a number of small subtasks, and optimizing the performance of the subtasks. This

    positive legacy leads to the stop-watch measured time trials which in turn lead to Taylor's

    strongest negative legacy. To modern readers, he stands convicted by his own words:

    " in almost all of the mechanic arts, the science which underlies each act of each

    workman is so great and amounts to so much that the workman who is best suited to

    actually doing the work is incapable of fully understanding this science, without the

    guidance and help of those who are working with him or over him, either through lack of

    education or through insufficient mental capacity."

    And:

    "to work according to scientific laws, the management must takeover and perform much

    of the work which is now left to the men; almost every act of the workman should be

    preceded by one or more preparatory acts of the management which enable him to do his

    work better and quicker than he otherwise could."

    Frederick Herzberg-Two-factor theory

  • 8/3/2019 Team Leadership of CEFI Student Nurses as a Basis for Competency Evaluation

    7/22

    The (also known as Herzberg's motivation-hygiene theory and Dual-Factor Theory)

    states that there are certain factors in the workplace that causejob satisfaction, while a

    separate set of factors cause dissatisfaction. It was developed by Frederick Herzberg,

    a psychologist, who theorized that job satisfaction and job dissatisfaction act

    independently of each other.

    The two-factor, ormotivation-hygiene theory, developed from data collected by

    Herzberg from interviews with a large number of engineers and accountants in the

    Pittsburgh area. From analyzing these interviews, he found that job characteristics related

    to what an individual does that is, to the nature of the work he performs apparently

    have the capacity to gratify such needs as achievement, competency, status, personal

    worth, and self-realization, thus making him happy and satisfied. However,

    the absence of such gratifying job characteristics does not appear to lead to unhappiness

    and dissatisfaction. Instead, dissatisfaction results from unfavorable assessments of such

    job-related factors as company policies, supervision, technical problems, salary,

    interpersonal relations on the job, and working conditions. Thus, if management wishes

    to increase satisfaction on the job, it should be concerned with the nature of the work

    itself the opportunities it presents for gaining status, assuming responsibility, and for

    achieving self-realization. If, on the other hand, management wishes to reduce

    dissatisfaction, then it must focus on the job environment policies, procedures,

    supervision, and working conditions. If management is equally concerned with (as is

    usually the case), then managers must give attention to both sets of job factors.

    Two-factor theory distinguishes between:

    http://en.wiktionary.org/wiki/Workplacehttp://en.wikipedia.org/wiki/Job_satisfactionhttp://en.wikipedia.org/wiki/Frederick_Herzberghttp://en.wikipedia.org/wiki/Psychologisthttp://en.wiktionary.org/wiki/Workplacehttp://en.wikipedia.org/wiki/Job_satisfactionhttp://en.wikipedia.org/wiki/Frederick_Herzberghttp://en.wikipedia.org/wiki/Psychologist
  • 8/3/2019 Team Leadership of CEFI Student Nurses as a Basis for Competency Evaluation

    8/22

    Motivators (e.g., challenging work, recognition, responsibility) that give positive

    satisfaction, arising from intrinsic conditions of the job itself, such as recognition,

    achievement, or personal growth,and

    Hygiene factors (e.g. status,job security, salary,fringe benefits, work conditions) that do

    not give positive satisfaction, though dissatisfaction results from their absence. These are

    extrinsic to the work itself, and include aspects such as company policies, supervisory

    practices, or wages/salary.

    Essentially, hygiene factors are needed to ensure an employee is not dissatisfied.

    Motivation factors are needed to motivate an employee to higher performance. Herzberg

    also further classified our actions and how and why we do them, for example, if you

    perform a work related action because you have to then that is classed as movement, but

    if you perform a work related action because you wantto then that is classed as

    motivation.

    HENRI FAYOL FIVE FUNCTIONS OF MANAGEMENT

    Henri Fayol was one of the most influential contributors to modern concepts of

    management, having proposed that there are five primary functions of management:

    (1) Planning,

    (2) Organizing,

    (3) Commanding,

    (4) Coordinating, and

    (5) Controlling (Fayol, 1949, 1987).

    http://en.wikipedia.org/wiki/Motivationhttp://en.wikipedia.org/wiki/Hygiene_factorshttp://en.wikipedia.org/wiki/Job_securityhttp://en.wikipedia.org/wiki/Salaryhttp://en.wikipedia.org/wiki/Fringe_benefitshttp://en.wikipedia.org/wiki/Motivationhttp://en.wikipedia.org/wiki/Hygiene_factorshttp://en.wikipedia.org/wiki/Job_securityhttp://en.wikipedia.org/wiki/Salaryhttp://en.wikipedia.org/wiki/Fringe_benefits
  • 8/3/2019 Team Leadership of CEFI Student Nurses as a Basis for Competency Evaluation

    9/22

    Controlling is described in the sense that a manager must receive feedback on a process

    in order to make necessary adjustments. Fayol's work has stood the test of time and has

    been shown to be relevant and appropriate to contemporary management. Many of

    todays management texts including Daft (2005) have reduced the five functions to four:

    (1) planning, (2) organizing, (3) leading, and (4) controlling. Daft's text is organized

    around Fayol's four functions.

    Douglas McGregor's XY Theory, managing an X Theory boss, and William Ouchi's

    Theory Z

    McGregor's ideas suggest that there are two fundamental approaches to managing

    people. Many managers tend towards theory x, and generally get poor results.

    Enlightened managers use theory y, which produces better performance and results, and

    allows people to grow and develop.

    theory x ('authoritarian management' style)

    The average person dislikes work and will avoid it he/she can.

    Therefore most people must be forced with the threat of punishment to work

    towards organizational objectives.

    The average person prefers to be directed; to avoid responsibility; is relatively

    unambitious, and wants security above all else.

    theory y ('participative management' style)

    Effort in work is as natural as work and play.

    http://www.businessballs.com/mcgregor.htm#theory_z_william_ouchihttp://www.businessballs.com/mcgregor.htm#theory_z_william_ouchihttp://www.businessballs.com/mcgregor.htm#theory_z_william_ouchihttp://www.businessballs.com/mcgregor.htm#theory_z_william_ouchi
  • 8/3/2019 Team Leadership of CEFI Student Nurses as a Basis for Competency Evaluation

    10/22

    People will apply self-control and self-direction in the pursuit of organizational

    objectives, without external control or the threat of punishment.

    Commitment to objectives is a function of rewards associated with their

    achievement.

    People usually accept and often seek responsibility.

    The capacity to use a high degree of imagination, ingenuity and creativity in

    solving organizational problems is widely, not narrowly, distributed in the population.

    In industry the intellectual potential of the average person is only partly utilized.

  • 8/3/2019 Team Leadership of CEFI Student Nurses as a Basis for Competency Evaluation

    11/22

    Conceptual Framework

    Figure1. Conceptual Framework in the study Team Leadership of CEFI student

    nurses as a basis for Competency Evaluation

    PROCESS

    Interpretation ofinformation gathered

    in the survey

    conducted.

    Analyzation of data

    obtained.

    Presentation of data.

    OUTPUT

    Identifying theperceived

    advantages and

    disadvantages ofteam leadership to

    the student nurses,

    The team leadership

    strategies done byCEFI student nurses,

    and the level of

    competency of CEFIstudent nurses based

    on the core

    competency ofcollaboration and

    teamwork

    INPUT

    1. demographic profileof students in terms

    of:

    a. Age

    b. Gender

    c. Civil status

    d. Year level

    e. Team Leadership

    experience

    2. statements of therespondents in the

    informal interview

  • 8/3/2019 Team Leadership of CEFI Student Nurses as a Basis for Competency Evaluation

    12/22

    Significance of the Study

    This study is significant in evaluating the performance of student nurses of

    Calayan Educational Foundation, Inc. in their leadership skills based on the core

    competency Collaboration and teamwork.

    It is also significant to the following:

    Nursing Faculty

    This is significant to the College of Nursing of CEFI by helping the clinical

    instructors assess and evaluate the nursing leadership and management skills of the

    student nurses in various clinical areas.

    Student Nurses

    This will help the student nurses enhance and put into practice their Nursing

    leadership and management concepts or NCM 107. They will also be able to evaluate

    their own performances, potentials and skills in terms of being a leader.

    Future Researchers

    This can serve as a basis for future studies and researches regarding leadership

    and management and the core competency of collaboration and teamwork.

  • 8/3/2019 Team Leadership of CEFI Student Nurses as a Basis for Competency Evaluation

    13/22

    Definition of terms

    Nursing Core Competencies

    Teamwork

    Collaboration

    Leadership

    Management

  • 8/3/2019 Team Leadership of CEFI Student Nurses as a Basis for Competency Evaluation

    14/22

    Scope and Delimitations

    This research work is focused and limited to the study of Team Leadership of

    CEFI student nurses as a basis for Competency Evaluation. The data-gathering procedure

    will be conducted at Calayan Educational Foundation, Inc. thirty nursing students in the

    fourth year level will be the selected respondents by way of random sampling.

  • 8/3/2019 Team Leadership of CEFI Student Nurses as a Basis for Competency Evaluation

    15/22

    CHAPTER II

    Review of Related Literature and Related Studies

    RELATED LITERATURE

    Yukl (1998) points out that leadership and management are different but interrelated

    topics. Wexley & Baldwin (1986) describe management development as primarily

    management education and training with an emphasis on acquiring specific types of

    knowledge, skills and abilities. This approach tends to involve the application of proven

    solutions to known problems. Some of the development offered within the NHS as

    leadership development has actually been management development. In particular the

    General Management Training Scheme (GMTS), and the Chief Executive development

    programme offered by the NHS leadership centre.

    McCauley et al (1998) define leadership development as expanding the collective

    capacity of organisational members to engage effectively in leadership roles and

    processes. Keys & Wolfe (1988) describe leadership processes as those that enable

    groups of people to work together in meaningful ways whereas management processes

    tend to be position and organisational specific.

    As Fielder (1996) points out, historically leadership development assumes an individual

    concept of leadership, where a distinction can be made between the leader and

    followers and so development has consisted primarily of training individuals in

    interpersonal skills and abilities. This kind of approach ignores over 50 years of research

    showing leadership to be a complex interaction between the designated leader and the

    social and organisational environment (Fielder, 1996).

  • 8/3/2019 Team Leadership of CEFI Student Nurses as a Basis for Competency Evaluation

    16/22

    According to the stratified systems theory, there are critical tasks that must be performed

    by leaders if an organization is going to function effectively. As the leader moves higher

    in the organization, these critical tasks become increasingly complex and qualitatively

    different (Jacobs & Levis, 1992; Jaques, 1986; Jaques, 1990; Johnston, 1991; Lundrigan,

    1992; Phillips & Hunt, 1992). Jacobs and Jaques (1990, p. 282) have defined leadership

    as a process by which meaningful direction is given to collective effort thereby causing

    an action of willing effort to achieve purpose. In this study, a senior nurse executive is the

    registered nurse occupying the highest executive position in an acute care hospital. He or

    she is ultimately responsible for nursing activities throughout the organization and, in the

    organizational chart; these executives are responsible to the hospital administrator or

    chief executive officer as part of the executive-level, decision-making management team.

    The stratified systems theory describes three hierarchical functional domains at which

    each senior nurse executive's behavior was examined: strategic, organizational, and

    production. The highest functional domain is the strategic domain and consists of

    activities that set the direction for their system within a larger organizational entity. The

    leader's work consists of planning for the future, positioning the organization for success,

    marketing to the external environment, creating and disestablishing strategic units, and at

    the same time, being adept with and concerned about broad political, economic, socio-

    cultural, and technological development (Zaccaro, 1996). Synthesis and integration are

    large components of executive work because of the large amount of uncertainty.

    Executive influence is more likely to take the form of creation options that are assessed

    through consensus-building process.

  • 8/3/2019 Team Leadership of CEFI Student Nurses as a Basis for Competency Evaluation

    17/22

    The middle functional domain is the organizational domain. At this level, leaders are

    concerned with administrative management within the organizational structure (Jacobs &

    Levis, 1992). The scope and complexity of performance requirements at this level are

    less than at the strategic domain. It requires the leader to provide a comprehensive frame

    of reference that begins to pattern elements of the external environment for the

    organization as a whole (Zaccaro, 1996). Successful performance within this domain

    requires a complex cognitive map to deal with problems at a systems level and have some

    degree of prior knowledge. The leader's work at this level is to develop and implement

    intervention strategies and influence outcomes, their actions are guided by organizational

    policies and procedures. Unlike the strategic domain, focus is primarily internal to the

    system and behaviors are directed towards interfacing and networking with adjacent

    systems within the organization that impact on the leader's system and coordinating and

    integrating the activities of multiple subsystems.

    The lowest functional domain is the production domain. At this level leaders' work is

    concerned with direct creation of goods and services (Jacobs & Levis, 1992). Leadership

    is characterized by direct and small group interaction (Zaccaro, 1996). In this domain the

    leaders' work is procedurally specified and tasks are fairly concrete. Successful

    performance requires cognitively simple, linear, one-dimensional thought processes to

    accomplish the designated work. The critical issue at this level is balancing performance

    with personnel development needs and requirements (Zaccaro, 1996).

    The leadership behaviors were categorized according to the three functional domains in

    order to obtain leadership profiles. These leader behaviors were developed by Yukl

    (1998) and consisted of a comprehensive classification of effective leader and manager

  • 8/3/2019 Team Leadership of CEFI Student Nurses as a Basis for Competency Evaluation

    18/22

    behaviour. The four general categories within this taxonomy are decision making,

    information giving-seeking, influencing people, and building relationships. Information

    giving-seeking information consists of informing, clarifying, and monitoring behaviours.

    Making decisions consists of planning, problem solving, consulting, and delegating.

    Influencing people consists of rewarding, recognizing, and motivating and inspiring

    behaviour. Building relationships consists of networking, team building and conflict

    management, developing and mentoring, and supporting behaviours.

    RELATED STUDIES

  • 8/3/2019 Team Leadership of CEFI Student Nurses as a Basis for Competency Evaluation

    19/22

    CALAYAN EDUCATIONAL FOUNDATION, INC.

    RED-V, LUCENA CITY

    To the Respondent:

    Greetings of peace!

    I am Greggy U. Adormeo, a fourth year nursing student of Calayan Educational

    Founadtion, Inc. I am currently working on my undergraduate thesis study which isentitled Team Leadership of CEFI student nurses as a basis for Competency

    Evaluation. This study aims to determine the team leadership skills of fourth year CEFI

    student nurses and will serve as basis for performance evaluation in the core competency

    of collaboration and teamwork. In this regard I would like to seek for your time andcooperation by providing answers for the questionnaire below. All the information that

    you will provide will be treated with utmost confidentiality.

    Thank you very much!

    Sincerely yours,

    Greggy U. Adormeo

    BSN IV-A

    The Researcher

    Noted by:

    Dr. Jaime Buzar Mrs. Maria Theresa S. Imperial

    Research Professor Dean,College of Nursing

    PART I

    DEMOGRAPHIC PROFILE OF THE FOURTH YEAR CEFI STUDENT NURSES

    INSTRUCTIONS: Kindly indicate your demographic profile according to theinformation asked below:

    a. Age [ ] 19-22 [ ] 23-26 [ ] 27-30 [ ] 31 above

    b. Gender [ ] Male [ ] Female

    c. Civil status [ ] Single [ ] Married

    e. Team Leadership experience (number of times you became a team leader in the

    clinical area) [ ] at least once [ ] three to five times [ ] more than five times

  • 8/3/2019 Team Leadership of CEFI Student Nurses as a Basis for Competency Evaluation

    20/22

    PART II

    PERCEIVED ADVANTAGES AND DISADVATAGES OF TEAM LEADERSHIP

    TO STUDENT NURSES

    INSTRUCTIONS: The following statements pertain to the advantages and

    disadvantages of team leadership to fourth year nursing students of CEFI. Please put acheck on the box provided for each response. Indicate your answer based to the scale

    below:

    5- Strongly Agree

    4- Agree

    3- Neither Agree or Disagree

    2- Disagree

    1- Strongly Disagree

    ADVANTAGES:

    Team leadership enhances ones skills in nursing management.

    Team leadership makes a student more responsible, resourceful and flexible.

    Team leadership enables the student to reach out more to the group members by attending their

    work needs.

    Team leadership maximizes the organization's human resources.

    Team Leadership makes a student ready for future work in staffing.

    Team Leadership makes a student learn proper time management skills.

  • 8/3/2019 Team Leadership of CEFI Student Nurses as a Basis for Competency Evaluation

    21/22

    DISADVANTAGES:

    Team Leadership causes stress to the student.

    Team Leadership may result in unnecessary blaming for certain mistakes.

    Personal mistakes of the team leader stand out more.

    A team leader is not able to focus on one clinical case

    Team Leadership may cause members to be very reliant to the leader for work to be accomplished.

  • 8/3/2019 Team Leadership of CEFI Student Nurses as a Basis for Competency Evaluation

    22/22

    3. What are the team leadership strategies done by CEFI student nurses?

    4. What is the level of competency of CEFI student nurses based on the core competency

    of collaboration and teamwork?