Team Development Objectives To know the stages in the development of teams To understand team roles...
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Transcript of Team Development Objectives To know the stages in the development of teams To understand team roles...
![Page 1: Team Development Objectives To know the stages in the development of teams To understand team roles To understand about team decisions To learn how to.](https://reader030.fdocuments.in/reader030/viewer/2022020721/56649f445503460f94c65044/html5/thumbnails/1.jpg)
Team Development
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Objectives
To know the stages in the development of teams
To understand team roles To understand about team decisions To learn how to deal with difficult team
members To learn about effective team meetings
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What is a team?
Two or more individuals who work together toward a common objective
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Effective teamshave interdependent memberscan outperform even the best
individual’s performancedo not always have the same leaderhave members that care about each
othercheer & encourage each otherhave a high level of trust
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In general, teams ...
generate more ideas than individuals, so decision making is more informed
improve understanding & acceptance because of participation
have higher levels of motivation & performance, due to synergy
offset personal biases & blind spots are more likely to engage in a risky shift
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Phases of team development
FormingConformingStormingPerforming
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FormingQuestions regarding
expectations, goals, leadership & responsibilities
Uncertainty & discomfortNeed for direction, clarity &
structure
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ConformingFocus on becoming
unifiedDifferentiation of rolesCooperationRelationship building
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StormingDisagreements & competitionDisagreements with the leaderTesting normsExpressions of individuality
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Performing
Awareness of team’s competencePursuit of continuous
improvementMutual trustCommitment
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Team roles
RecorderGatekeeperDevil’s advocateTimekeeper/TaskmasterEncourager
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RecorderShould we say it this way?I think we need more detail here.Let me read this back to everyone
to make sure it’s right.
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GatekeeperWe haven’t heard from you yet.Can anyone add anything else
before the recorder writes that down?
Thanks for your input. Can we get a different opinion.
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Devil’s Advocate
Are you sure that this issue is important?
Are you confident that this really works?
Is that practical? How can we really do that?
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Timekeeper/Taskmaster
Let’s get back to the main point.Let’s come to a decision.I think we need to pick up the pace,
we have only 5 minutes left.Let’s decide who is going to do
what.
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Encourager
That’s a great answer.Let’s think hard and creatively.
I’m sure we can figure this out.We’re doing a great job here.
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There are many roles .....
Task facilitatingRelationship
buildingBlocking
They can be grouped into 3 categories:
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Task facilitating roles
help the team accomplish its objectives:– information giving– information seeking– reality testing– summarizing
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Relationship building roles
facilitatingtension relievingharmonizing
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Blocking roles
DominatingPulling rankStallingSide tracking
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Types of Group Decisions
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Unilateral/Authoritarian
One person makes the decision and imposes it on others.
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Handclasp
Two people make the decision and impose it on the group.
Can also be a “minority” decision, with less than half of the group.
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Majority
Take a vote, more than half agree.
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Unanimous
Everyone agrees.
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Consensus
Alternatives are discussed and refined until everyone can agree with the final decision
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Groupthink
cohesiveness of team drives out good problem solving
preservation of team takes precedence over accurate decisions or high quality accomplishments
not enough conflict
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Team Attributes that Contribute to Groupthink
illusion of invulnerabilityshared stereotypesrationalizationself censorship illusion of unanimity
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12 Angry Men
An illustration of groupthink
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Questions on 12 Angry Men
What instances of groupthink are observed in the movie?
What are examples of roles in the movie? What are examples of effective and
ineffective group dynamics in the movie? Can you think of a similar situation in a
company?
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How can groupthink be avoided?
Devil’s advocateOpen discussion -- equal
participationOutside experts“Second chance” meetingSubgroups
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How to have effective meetings?
PurposePlanProcess
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Purpose
Why have the meeting?To share informationTo disseminate informationTo building commitmentTo make decisions
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Planning
Prepare an agendaDistribute pre-meeting informationSet objectives
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Conducting the meeting
Covering the agenda in the right order Set ground rules: time frame, level of
participation Reports -- on previous assignments Promote participation Summarize at end Decide on “action” items for next time