Team CVs v15 2010-09-16 v2 - BTA Consulting · The EBRD sponsored a study to undertake a technical...

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ourteam bta consulting Curriculum Vitae

Transcript of Team CVs v15 2010-09-16 v2 - BTA Consulting · The EBRD sponsored a study to undertake a technical...

Page 1: Team CVs v15 2010-09-16 v2 - BTA Consulting · The EBRD sponsored a study to undertake a technical ... trading, clearing, settlement, depository and custody services Thailand Jan

ourteam

bta consulting

Curriculum Vitae

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1.1 Brian Taylor, BA, ACA

Senior capital markets consultant & former exchange executive Name: Brian Taylor Nationality: British Date of birth: 21 June 1959 Civil Status: Married

Education and Qualifications

Institution & Dates Qualifications obtained

Victoria University of Manchester (1977 - 80) BA (Hons) First Class Honours

Institute of Chartered Accountants of England & Wales (1984) ACA

Language Reading Speaking Writing

English Fluent Fluent Fluent

Italian Average Average Average

German Basic Basic Average

Membership of professional bodies • Institute of Chartered Accountants in England and Wales Skills Summary

Accomplished consultant based on 28 years experience as a consultant (including 3 years as Head of the Exchanges Consulting Group, Price Waterhouse London, and three years as CEO, CFO, CTO of two exchanges) from a total of 33 years work experience. Has led BTA, which has delivered over 100 central market projects including 58 post trade projects (including > 20 CSDs). Brian has participated in IFI procurements (World Bank, EIB, EU OJEC) and has procured and delivered CSD IT systems across all continents and has also undertaken project audits of such.

Brian is a leading commentator on exchanges, including conference chairman and speaker at most of the top exchange conferences (FESE, WEC etc). Brian is extremely credible, very well presented, and excellent board participant, analyst and negotiator. Finds and delivers solutions where others are unable.

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Career Summary

Years Organisation & Role / Title

2013 - ongoing Makiba Ltd - Co-founder of a new business to provide retail exchange based trading, settlement and depository services (intermediated and dis-intermediated) trading directly from the CSD/register using mobile phones. The solution includes an innovative approach to real time settlement, obviating the need for clearing, especially for retail. It includes the design of an innovative Government Bond product aimed at leading to mass financial inclusion in emerging markets.

1991 - ongoing BTA Consulting – Managing Director, including a number of post trade projects - see later for details:

CSD / Exchange Procurement projects:

See list on the previous page

In-source Executive Roles:

2007 - 2008 PLUS Markets Exchange - Chief Finance and Technology Officer (an SME Exchange)

2004 - 2005 UK Government Ministry of Justice - Head of Finance managing a £7bn, £300 trust funds and a £70mn ETF

1999 - 2000 Bahamas International Securities Exchange - CEO - (an SME Exchange)

1988-1991 Price Waterhouse, Managing Consultant in charge of the Exchanges Group (first advisory relationship with the Malta Stock Exchange in 1991)

1986-1988 Merrill Lynch Europe Limited, Vice President, Equity Syndication

1985-1986 Phibro Salomon Inc, Commodities Systems Business Analyst

1980-1985 Arthur Andersen & Co - London, Audit Senior

Summary Profile

Brian is Managing Director of BTA Consulting Limited (BTA) - a niche and the leading exchanges financial markets consultancy group worldwide by number of clients. Brian set up BTA in 1991.

Brian Taylor has run BTA which has advised some 100 clients across the globe at both an executive level and delivering projects of national importance associated with most aspects of capital market development. This includes mature and emerging markets Exchanges (mature and SME), Regulators, MTFs, CSDs, Central Banks, Investment banks, Data Centres, IT providers and Issuers seeking to raise money on SME markets. BTA has driven innovation, change and results into market structures. BTA has succeeded where others have failed. BTA has successfully developed strategies for markets whilst also delivering projects and therefore understands what will succeed, be revenue / EBIT generative as well as strategic. Prior to running BTA, Brian ran the Exchanges Consulting group for Price Waterhouse globally for three years advising the Kuala Lumpur SE, Malta SE, Curacao SE, Pacific SE and others. Before PW, Brian was a Vice President at Merrill Lynch, in international equity and convertible debt syndication, and before spent almost 5 years as an accountant with Arthur Andersen & Co, auditing and advising, large, medium and small companies.

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Specific Projects and Experience

Country Date: from (month / year) to (month / year)

Egypt and Morocco June 2015 - ongoing

The EBRD has sponsored research to (1) identify SME candidates for capital market products in Egypt and Morocco and (2) identify structural improvements to enhance access to the capital markets.

Ukraine 2015 May to August

The EBRD sponsored a study to undertake a technical co-operation project that aims to contribute to local currency and local capital market development in Ukraine. Specifically, working for the securities regulator, NSSMC, the project reviewed the current capital markets infrastructure (CMI) in Ukraine, including:

(i) gap analysis of the CMI; (ii) identification of improvement levers, and (iii) a strategic roadmap for addressing the deficiencies in the CMI.

Malta 2014 - ongoing

Design of the five year market strategy

Design of the strategy and positioning of a new SME market - lead author of rules, taxation incentives and finalising IT design. Benchmarking against other European and Asian markets, debt v equity and listed v unlisted.

Sri Lanka January 2015 - ongoing

Part of team to design a multi-asset class CCP with an Asian market including benchmarking of CCP services and design across 8 markets against international standards. Identification of where the standards are not sufficiently detailed and defined gold plated solutions for key risk issues such as collateralisation and central bank money. Project has covered trading, CCP, settlement project, CSD customisation for Government securities, equities and corporate bonds to PFMI standards (currently in Strategy Inception / Design stage with 11 workstreams covering all requirements to enable a launch of a CCP).

Cyprus Sept - Dec 2014

A complex IT Project Audit for an e-Government Gateway for the Government of Cyprus

An Asian Exchange June 2014

Provider of research on the top 15 CSD vendors to an Asian Exchange for the purposes of developing an RFI for a replacement CSD

Norway July 2014 to October 2014

Contract negotiations and lead editor of supply contract for the national CSD's (Verdipapirsentralen ASA (VPS)) new technology provider using agile development methods - covering all asset classes including Government Securities and a CSD Registry aimed at enabling the CSD to compete effectively following CSDR.

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Country Date: from (month / year) to (month / year)

UK - A global Systems Integrator

June 2014

Lead business / IT advisor for a systems integrator bid for a new European entrant multi-asset class CSD with links to Euroclear and Clearstream

Nigeria May and June 2014

Explicit and implicit cost analysis for the exchange and regulator covering listing, trading, clearing, settlement, depository and custody services

Thailand Jan to May 2014

End to end strategy, regulatory, IT design, implicit cost analysis and project planning for the implementation of high frequency trading (including impact on surveillance, clearing and settlement). Benchmarking against 8 countries including 3 European markets covering all aspects of the market from regulation, through to trading services, surveillance design, IT infrastructure, implicit and explicit costs.

UK and Switzerland May to October 2014

London Precious Metals Clearing Ltd and 6 investment banks - Strategy enabling the incumbent provider defend its market position and develop a competitive strategy. Re-write of clearing rules, re-and constitutional documents and resolution of significant legal matters relating legal settlement finality.

Luxembourg - Jordan, Lebanon, Palestine, Egypt, Tunisia, Morocco,

Sept to Dec 2013

Feasibility study for the EIB to establish a regional SME market. Review of all markets

Poland Two months in 2013 / 4

Strategic advice on the ownership structure of KDPW (National Depository), the positioning of the CCP in the context of MIFID2 and the implications for the WSE (national exchange), Ministry of Finance and National Bank, in a post Mifid 2 environment

Qatar May 2013

Review of systems and settlement legal finality for a commodities clearing house and re-wrote the rules

Luxembourg June to Nov 2013

Strategic advice, surveillance advice and assistance with the submission to the regulator for the creation of a new structured products exchange.

Gibraltar March - June 2010

Feasibility study for the establishment of an exchange

UK 2010 - March to June

Design of a new surveillance system

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Country Date: from (month / year) to (month / year)

Switzerland and UK Feb 2010 - March 2013

Advisor to the CEO of SIX Swiss Exchange:

• Design of the exchange's strategy

• Product costing solution

• Project manager, contract negotiation / author and implementer of the SIX Liquidnet dark pool service for 5 countries in Europe with integration to Xclear / LCH CCP and Euroclear, Clearstream and SIS

• Defence work preventing a hostile bid

• Re-design of fee model to improve EBIT and Turnover

• Project manager of new corporate bond market and successful delivery of PID including market research, business case definition, design of trading model and market gap analysis;

• Evaluation of several exchange acquisitions

• T2S evaluation

• Training programme

• Committee member of Innovations Committee

• Competitor analysis especially LSEG, Euronext, MTFs, AIM, various dark pools and critically internalisation options

Thailand 3 months in 2012

Mentoring services and audit review of the market readiness service participant integration project to the new trading and market data systems

East Africa December 2010

Initial feasibility study funded by Norfund for exchange mergers of East African exchanges

Tanzania Projects between 2012 and 14

• Equity, Government Bond and ETF markets, including the design of a mass retail financial inclusion product and solution

• Business, legal and financial strategy (modelling) for the Dar-es-Salaam Stock Exchange to achieve financial viability (World Bank) including a compliance review of the DSE CMI benchmarked with the CPSS IOSCO IFI requirements

• National, legal, regulatory and financial strategy (modelling) for the Capital Markets and Securities Authority (World Bank)

• Re-write of all rules for the Dar-es-Salaam Stock Exchange

• Training for the new Enterprise Growth Market (SMEs)

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Country Date: from (month / year) to (month / year)

UK 2010 and 2011

Developed and ran a training course known as the Exchange Mini MBA

Sweden 2010 - 1 month

Preparation and training of IT personnel in a major exchange

Thailand 2010 - 4 months

Advisor on the RFP procurement and evaluation of an exchange trading, surveillance and market data system for a major Asian Exchange, leading to a change in system vendors and significant cost reduction. Benchmarked existing technology against 6 international systems via an RFP.

Ghana 4 months in 2009

- Exchange and CSD strategy covering product development, CSD merging and financial modelling leading to exchange demutualisation

Malta 2009

- EU OJEC compliant RFP for the replacement trading and surveillance system resulting in outsourcing to Deutsche Boerse

- Implementation / negotiation of Clearstream link

Switzerland 3 months in 2009

International tender for a complete ASP outsourcing service for a major European exchange

Contract negotiations and design of special legal solutions for business continuity.

Netherlands and Sweden Summer 2009

Procurement & contract negotiation for an order routing, trading, clearing and market operations service for a new European equity derivatives market

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Country Date: from (month / year) to (month / year)

UK Jan 2007 to May 2008

• £25mn fund raising and flotation of PLUS Markets as CFO

• Implementation and operations of Mifid compliant complete technology infrastructure following an RFP and writing / negotiating a 200 page complete ASP outsourcing agreement covering trading, surveillance, system operations

• Merger work with Turquoise (reached final AIM re-admission stage and valuations) and also reviewed contractual requirements with an IT supplier for an ASP service covering trading / surveillance systems outsourcing and market operations ASP management;

• IFRS conversion and significant improvement in financial performance and efficiency

• Feasibility study for the development of PLUS Wales (aborted due to financial crisis)

• Participated in gaining full RIE license from the FSA

• Benchmarking of the entire service against competitors such as AIM, Chi-X, Turquoise.

UK June 2004 to Jan 2007

Interim Head of Finance for Her Majesty's Department for Justice Court Funds Office managing a £7bn fund.

Project manager of the Official Solicitors and Public Trustee's financial and operational infrastructure leading to a privatisation of £300mn of trust funds

Significant operational and accounting renovation, removing audit qualifications and resolving securities and treasury asset management issues.

Qatar Summer 2006

Operational Strategy, legal review and design of regulations for the launch of the Qatar Financial Markets Authority (QFMA)

UK and Europe Mid 2005

Research on European cross border clearing and settlement - see BTA website for details

Qatar Jan to April 2004

Strategy definition and end to end review of the Doha Securities Market, leading to Qatar's investment in the London Stock Exchange and the creation of the QFMA regulator

Canada 2001

Strategy advice to support a fund raising for an exchange technology provider

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Country Date: from (month / year) to (month / year)

UK Summer 2000

Analysis of the impact of the internet and dot/com on the strategy of a major UK derivatives market

Netherlands Autumn 1999

Feasibility study for the design of an SME market

Bahamas Summer 1999 to Sept 2000

Founding CEO of Bahamas International Stock Exchange - green field set up, successful $6mn launch fund raising, organisational and IT set up, acquisition of license from regulator and launch of market with 17 listings from Day 1.

UK 1999

Design of a C2C retail market for UK equities

UK & Sweden 1999

Strategic advice on the post trade structure of OM Jiway and the design of the corporate actions module

Icelandic Central Securities Depository

2 months in 1997

Writing the dematerialisation and CSD law

Italy 1999 - 2002

Idem (Italian Derivatives Market), with Borsa Italiana, SIA S.p.A and OMX - participated in the negotiation of the entire outsourced service provider contract negotiations

€MTS (the largest Government bond market in Europe) - developed the service level agreements to support the outsourced IT services contract and benchmarked against some of the highest standards and sat on various executive committees with the investment banks to fine-tune the requirements;

STEP 2 EBA - Bid winning, design, implementation and testing for the Pan European retail payments system

National Bank of Romania - bid winning, implementation of a turnkey Government bond market, CSD, ACH and RTGS plus all related laws

Evaluation of the acquisition of an exchange technology vendor

Poland 1998 - 2000

Requirements definition for a new multi-asset class clearing and settlement system. Vendor selection and contract negotiation. Quality review of design phase.

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Country Date: from (month / year) to (month / year)

Cyprus 1997 - 8

Strategy advice, requirements definition for launch of market. Implementation of interim CSD. RFP for full trading and CSD solution. HR strategy.

UK 1996

Operational strategy and risk management for the derivatives business of a major investment bank

Cayman Islands 1996 - 7

Pilot design for the Cayman Automated Payment System

2012

Strategic advice on the acquisition of the national exchange and the development of a derivatives market

UK 1995

Business development analysis for SWIFT

Argentina 1995

CSD design advice to Mercato Aviento Electronico

Estonia 1993 - 4

Project management, requirements definition and training on the launch of the OTC equity market and CSD Registry solution

Czech and Slovak Republics

1992 - 3

Design of requirements for RM-S (retail mass privatisation trading network) and SCP (CSD). Advice on the voucher privatisation primary markets. Development of secondary markets

Malta 1991 - on going

Launch advisory work

RFP for a CSD Registry for Government securities and equities

Selection and project management of implementation

Subsequent RFP for the trading system and project management of the implementation

Collective Investment Scheme rules

Various conferences - most recently on SMEs

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Country Date: from (month / year) to (month / year)

India 1992 - 7 - various projects

International CSD standards for the Stock Holding Corporation India Limited (1992) (US AID)

Trading and CSD system review for the OTC Exchange of India (1991) (US AID)

First trading system design for the Bombay Stock Exchange (1993)

First CSD system design and legal reform for the Bombay Stock Exchange (1996

Review of CMC's CSD solution (1997)

Norway 1997 - 8

Design, implementation and project management of the delivery of the first automated trading system to the Oslo Børs for equities and bonds.

2001

Feasibility study for the creation of an insourced ASP for surveillance services.

Kenya 1996 - 7

Feasibility study for the establishment of the CSD (USAID)

Wrote the law, regulations and rules for the CSD

UK - a major investment bank / broker

1995

Project audit of the readiness for SETS implementation with the London Stock Exchange and Crest implementation

Crest interface design

Ireland 1995

Merger analysis of two major registrars

UK and Ireland 1993 - 1995

BT - Syntegra

Strategic advice on CREST (UK CSD) leading to the design and winning of the Crest network franchise, which in turn led to significant bid winning activity as the dominant provider in the UK & Ireland, beating the incumbent Swift.

Previous Experience

Date: from (month / year) to (month / year)

May 1988 - October 1991

Location: UK base, also working in Malaysia and Malta

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Date: from (month / year) to (month / year)

May 1988 - October 1991

Company: Price Waterhouse, London

Position: Managing Consultant, Head of the Exchanges Group

Description: Brian ran the exchanges group and won and delivered the following projects, while receiving the maximum promotion each year:

· Malta Stock Exchange launch;

· Malaysian Central Depository design, financing and feasibility study;

• Product costing analysis for Mastercard;

• Feasibility study for a CSD in Argentina;

• Back office system design for the Pacific Stock

Date: from (month / year) to (month / year)

Jan1986 - April 1988

Location: UK

Company: Merrill Lynch Europe Limited, London

Position: Vice President, Head of Operations Equity Syndication

Description: Brian initially worked in the Control and Planning (internal consulting) department and did two major projects:

• Set up of Bloomberg in London (a JV with Merrill Lynch) and roll out across various bond trading desks including back office integration;

• Design of the global custody strategy for international equities in London.

Brian went on to run the Operations dept for equity syndication working closely with exchanges and Euroclear / Clearstream.

Date: from (month / year) to (month / year)

Jan 1985 - Dec 1985

Location: UK and Zug, Switzerland

Company: Phibro-Salomon, London

Position: Business Analyst

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Date: from (month / year) to (month / year)

Jan 1985 - Dec 1985

Description: Brian was a business analyst in the commodities division of Phibro - Salomon and was responsible for rolling out a new trading, clearing, settlement, warehousing system for oil commodities in Zug. Principal responsibilities were in acceptance testing during the parallel run.

Philip Brothers shut down the commodity business.

Date: from (month / year) to (month / year)

Aug 1980 - Jan 1985

Location: UK

Company: Arthur Andersen & Co, London

Position: Audit Senior

Description: Brian was a trainee accountant and qualified with Arthur Andersen in the manufacturing group. He received maximum promotion each year. Undertook audits for multi-nationals and SMEs to UK and international GAAP.

Other Information Brian researches capital markets matters, runs a training programme "3 Day Exchanges MBA" course. Examples can be seen at the following links:

• http://www.youtube.com/watch?v=c2Uop4Q3xrg - FESE conference (HFT/Mifid)

• http://www.youtube.com/watch?v=SqTqnBmUGpI - exchange revenue diversification

• http://www.youtube.com/watch?v=OFOuQiwIBaI - new revenue streams

• http://blogs.terrapinn.com/total-trading/2012/05/08/download-whitepaper-market-surveillance-brian-taylor-bta-consulting/

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Resumé Goutam Bose

PERSONAL:

British Single Born 12 May 1958

ADDRESS:

Close House 84 Crouch Lane Borough Green Kent TN15 8LU

FAX: +44 (0) 1732 887243 [email protected] TEL: +44 (0) 1732 887244

PROFILE:

Goutam is a financial markets specialist with over 16 years of consulting experience in over 20 developed and emerging securities markets.

Goutam has a particular strength in the complete planning, design, project management and implementation of complex projects. He has been the lead advisor for the BT Syntegra/Crest project, the Polish KDPW, Deutsche Borse Kassenverein, Bank for International Settlements, Czech centre for securities, Slovak Centre for Securities, Jordan SDC, Tanzanian CDS and EASDAQ packages with Euroclear and Clearstream.

• World Class Client Experience - including London Stock Exchange, Deutsche Borse, Paris Bourse, EASDAQ (and their custodians Euroclear and Clearstream), Bank for International Settlements, BT/Syntegra, Stock Exchange Mumbai, Budapest Commodities Exchange, Centre for Securities, Czech Republic.

• Project Management - Extensive experience of planning and managing complex financial system implementation projects

• Business Analysis - Highly experienced business analyst in automated trading, clearing, settlement, depository, registry and end-to-end STP systems in leading exchanges. Detailed knowledge of cash and derivative instruments and the full transaction life cycle

• Strategy Development - Experience of working closely with senior management to develop business objectives, strategies and implementation plans.

• Implementation Experience - Detailed experience of the analysis, design and full scale implementation and testing phases of large systems projects, both package as well as custom built. Used advanced techniques for requirements definition

• Financial Control - Qualified as a chartered accountant with a big 5 UK firm. Experience of developing and monitoring detailed capital and operating budgets. World Class training with Price Waterhouse Coopers and Ernst and Young.

• Organisational Development - Designed and implemented macro and micro organisational structures in client organisations. Acted as Chief Operating Officer for a new Exchange. Responsible for BTA’s training program.

STRENGTHS: • Developing business strategies • Managing large complex projects • Defining business requirements • Establishing trading, clearing and settlement organisations and systems

from start-up to live date.

PROFESSIONAL: INSTITUTE OF CHARTERED ACCOUNTANTS OF ENGLAND & WALES: • Associate Member – ACA

INSTITUTE OF MANAGEMENT CONSULTANTS • Member - MIMC

[1981 - 1984]

QUALIFICATIONS: KINGS COLLEGE, UNIVERSITY OF LONDON: • BSc (Hons) Engineering

[1978-1981]

OTHER SKILLS: • PC Skills

LANGUAGES: • English – Fluent; • French - Conversational;

• Bengali – Spoken; • Czech - Beginner

INTERNATIONAL: Goutam has advised central market institutions in the United Kingdom, Germany, France, Belgium, Holland, Switzerland, India, Nepal, Egypt, The Bahamas, Vietnam, Kuwait, Tanzania, Jordan, Russia, Czech Republic, Slovakia, Bosnia, Serbia, Montenegro, Bulgaria, Romania and Hungary

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Career History

Goutam Bose

BTA CONSULTING: Strategic Advisor

[since 1993]

• Romanian Interbank Payment System – Overall Project manager for the turnkey design, development and implementation of; RTGS, ACH, Government Securities Registry software system, adaptation of laws and regulations, hardware and telecommunications infrastructure, disaster recovery site, advanced security, documentation, procedures and go-live.

• Procam™ - Designer of BTA’s leading Operational Risk Management product and methodology, which has been used in a range of CSDs and investment banks.

• Broker Systems, Greece – Leading the design of a market entry strategy and solution gap analysis for Broker Systems to provide technology solutions internationally

• The Bahamas International Securities Exchange (BISX) - Seconded as Chief Operations Officer. Performed a wide range of tasks including a strategic planning and the design of the OTC and CDS rules and procedures.

• BT/Syntegra - Project managed Syntegra’s CREST initiative in the City of London creating a £100mn business.

• Stock Exchange Mumbai - Project managed the design of the world’s first hybrid quote-order driven trading system.

• Mumbai Central Securities Depository - Designed the detailed business requirements for a custom development.

• A major Dutch custodian - Implemented a range of STP solutions for the core clearing, settlement processes creating massive cost savings and reduced rework.

• Budapest Commodity Exchange – Designed the business requirements for the custom development of an advanced commodities and derivatives trading system.

• Deutsche Borse Systems – Project Managed the design of a new clearing and settlement paradigm.

• Kuwait Stock Exchange – Performed a strategic review of the Exchange’s trading needs and prepared a detailed requirements document.

• Czech Centre for Securities – Advised on the design and development of the SCP and provided strategic advice on potential conversion to a central securities depository.

• Czech Ministry of Finance - Advised the Czech Ministry of Finance on the business and systems impacts of the legal and regulatory environment in the Czech market.

ERNST AND YOUNG MANAGEMENT CONSULTANCY – LONDON: Senior Manager, Capital Markets Practice

[1991 - 1993]

• International Capital Markets team – Senior Manager • Taurus clearing and settlement system – Conducted a review on

behalf of the Department of Trade and Industry and the London Stock Exchange.

• Czech Securities Market – The primary Project Manager in charge of a 30 month market development project for all aspects of trading, clearing settlement, registration and regulation, working with all major national institutions.

• Project managed - a number of major financial services implementation projects throughout Europe.

PRICE WATERHOUSE – LONDON: Capital Markets and Financial Systems Consultant

[1981-1990]

• Developed and emerging securities markets - undertook most aspects of strategy, design, planning and implementation of fully functioning systems for international organisations.

• Bank for International Settlements - Implemented a leading edge, integrated dealing room system.

• Large-scale financial information systems - Gained significant experience in the implementation and project management for some of the UK's largest organisations.

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Resumé Bob McDowall LLB

PERSONAL:

British Married Born 13 May 1949

ADDRESS:

Close House 84 Crouch Lane Borough Green Kent TN15 8LU

FAX: +44 (0) 1732 887243 [email protected] TEL: +44 (0) 1732 887244

PROFILE:

With a practical, sensible and realistic approach to business, Robert (“Bob”) McDowall, LL.B., has worked in the financial services industry, principally in City of London, for over 30 years with a number of institutions. His experience covers administrative and operational management, business development, corporate advisory, marketing and control and planning functions across all asset classes, principally from, but not exclusively, from the sell side. His practical, sensible and realistic approach to business complements individuals whose focus is on the outcome. He seeks to ensure that good ideas turn into realities. With sound business experience Bob is able to keep people focused on what needs to be achieved now whilst embracing the long-term objectives.

STRENGTHS: • Strong research and analytical skills • Good knowledge of central markets, central clearing and settlement

systems across all asset classes • Good working knowledge of all asset class instruments, their structure,

clearing and settlement attributes from the sell and buy side • Current detailed financial regulatory knowledge • Effective but stimulating team player • Effective negotiator at Board level� Time and gaol focussed

QUALIFICATIONS: UNIVERSITY COLLEGE, LONDON:

• LLB (Hons.)

[1970]

OTHER: • Institute of Taxation (Part1)

[1972]

OTHER SKILLS: • Speaker at a range of conferences on Capital Markets and Financial regulatory issues

• Member of a number of industry and consultative groups, particularly regulatory, over the past 20 years

• Numerous articles, papers research documents publications for FX/MM, Reuters/FT/ Financial Regulation International(FRI) & Centre Jouffroy on

• a range of issues covering macro-economics, most asset classes, financial regulation, risk management and application of technology to capital markets

see: www.btaconsulting.co.uk www.it-analysis.com www.it-director.com www.centre-jouffroy.com • Board member of Le Centre Jouffroy (a private French Monetary Think-

Tank) • Advisory board member of PrediCap a start-up US hedge fund focussed on

the FX and commodities(metals and energies) asset classes • Shareholder in an IT research, analysis and publishing business and an

environmental publishing business • Trustee, treasurer and chair of a UK charity’s investment sub-committee

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Career History

Bob McDowall

BTA CONSULTING: Strategic Advisor

[1998 to date]

• Works on a range of BTA projects where financial asset, product and services knowledge. Experience and skills can be effectively deployed

• Delivers research, analysis and thought leadership skills to relevant BTA projects

• Provides corporate governance and financial regulatory knowledge and skills to relevant BTA projects

• Deploys business origination and development skills to augment the scope and opportunities for BTA Consulting

INTER$LINK: Shareholder and Director

[1995-1997]

• A majority owned subsidiary of Singer & Friedlander Ltd., the banking entity within Singer & Friedlander Group.

• Founder Director, Minority Shareholder and General Manager. Inter$Link provided electronic-based commercial foreign exchange execution and payment services to small and medium sized corporates within the UK and Europe

• Company absorbed into Singer and Friedlander’s corporate banking business through sale of minority shareholders shares and minority sold their shares.

SYTEGRA (THE SYSTEMS INTEGRTATION BUSINESS OF BT): Business consultant to the wholesale finance sector

[1991-1995]

• Identifying and developing business and revenue opportunities for the wholesale finance sector through industry knowledge and network.

• Working as part of the sales team to convert the business opportunities into sale s and revenues, principally through industry credibility, knowledge and skills.

• Key achievements include origination of deals in risk management, clearing and settlement services and the CREST network.

PRUDENTIAL BACHE SECURITIES INC: VP Sales and Marketing

[1988-1990]

• Established and managed a start-up unit in London providing execution, clearing and settlement services in commodities and securities for brokers, small fund managers and banks in UK and mainland Europe

• Exceeded revenue targets in both full years(1989 and 1990) MERRILL LYNCH: Director of Operational Control and Planning MLEME

[1973-1988]

• Performed a variety of line and staff roles of increasing seniority across commodities, banking and the securities lines-of-business

• Functions included Operations Management, Business and New Product/Services Development and Operations Planning and Control

• Located in UK/Europe and on secondment to USA • Represented the firm on a number of practitioner and regulatory

organisations • Met business and personal targets in each year for bonus purposes and in

most years exceeded targets.

TOUCHE ROSS & CO. Taxation Trainee and Associate

[1970-1973]

• Trainee and associate personal and corporate taxation • Computation and of corporate and personal taxation liabilities and filing of

taxation returns

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Resumé Jan Erik Audsen

PERSONAL:

Norwegian Married Born 5 January 1946

ADDRESS:

Close House 84 Crouch Lane Borough Green Kent TN15 8LU

FAX: +44 (0) 1732 887243 TEL: +44 (0) 1732 887244

PROFILE:

Jan Erik is a highly experienced strategy consultant, entrepreneur and project manager with over 19 years consulting experience at high level. He has an in -depth knowledge of business requirements, market analysis, and has managed numerous selection processes and negotiations on IT solutions for blue-chip organisations.

Since 1990 Jan Erik has developed special methods in analysing projects at different stages in their lifecycles in order to analyse success and risk profiles, included a budget profile to implement the solution at the required quality. Jan Erik has several experiences in overtaking projects that has been categorised as failures. In some of the cases he became project manager where earlier projects had been stopped.

Jan Erik has participated in numerous payment system projects in Norway, based on implementing international standards. Within these projects he has been responsible for both networking and security issues as well as more general issues like being Project Manger and developing cash management strategies.

• Client Server Architecture • Networking on both WAN's and LAN's • Practical cryptography competence within payment systems • Database Technology • Payment Card Technology, both IC-cards and Magnetic strips • Practical use of the Internet in payment systems

QUALIFICATIONS: EXAMEN ARTIUM - UNIVERSITY QUALIFYING EXAMINATION:

• General Certificate of Education • Advanced Level

[1965]

THE INSTITUTE OF BUSINESS ADMINISTRATION (EARLIER - BANKING ACADEMY): • Bachelor of Banking

[1973]

PRESENTATIONS: • English - Excellent • Norwegian - Excellent • German - Intermediate • French – Intermediate

OTHER SKILLS: • Proficient in; MS Word, Excel, Powerpoint

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Career History

Jan Erik Audsen

BTA CONSULTING / AUDSEN CONSULTING: Consultant

[Since 1997]

Project Manager at Oslo Stock Exchange to implement an electronic on line market surveillance system.

Project Manager at Oslo Stock Exchange to update the existing trading system to include Bonds functionality in a multi currency environment.

Project manager engaged by Oslo Stock Exchange to be responsible for implementing the new trading system for Equities.

Advisor to Oslo Stock Exchange Project Managers in the on-going work on Nordic Exchanges Alliance, regarding project management tools, technical evaluations and contractual matters.

• Conducted an analysis on the CSD system being developed for KDPW; Poland by the Canadian Company; EFA Software� Project Manger at Oslo Børs to implement SAXESS as the new trading system, necessary since Oslo Børs became part of the Norex alliance. Besides being the PM for the whole project, Jan Erik was responsible for the Market Readiness programme.

• Project Manager at Oslo Stock Exchange to implement an electronic real time market surveillance system.

• Project Manger at Oslo Stock Exchange to enhance an internet based solution regarding disclosure of information regarding listed Companies.

• Project Manager at Oslo Stock Exchange to update the existing trading system to include Bonds functionality in a multi currency environment.

• Project manager engaged by Oslo Stock Exchange to be responsible for implementing the new trading system for Equities.

• Advisor to Oslo Stock Exchange Project Managers in the on-going work on Nordic Exchanges Alliance, regarding project management tools, technical evaluations and contractual matters.

• Provided a risk profile of a suggested project to establish a stock exchange in Abu Dhabi.

• Provided a risk profile of a project where a large Greek bank was refurbishing their web-based solution directed to national and international based Greek customers.

• Quality assurance of the application development commissioned to Andersen Consulting/Accenture regarding a new internet bank in Norway.

• Advice to organisations and companies regarding a process to select vendors for new software � Courses on project management to companies and organisations

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Career History - Cont.

Jan Erik Audsen

AVENIR A/S: Management Consultant

[1990-1997]

• Project Manager when GE Capital evaluated to establish a bank branch in Norway.

• Advisor to the project manager in Christiania Fonds in technical and organisational issues. The project was to implement a new securities system. Responsible for selecting and negotiating the system.

• Project manager in a Norwegian Interbank project to develop a plan for implementing international standards for national interbank payment transactions.

• Advisor to Hakon Gruppen in a study to establish an alternative to the Norwegian Banks acquirer system for debit and credit card transactions.

• Acting as secretariat for both the working groups and The Steering Committee working with "Payment systems 10 years on", on behalf of the Research Council of Norway.

• Advisor to Norges Råfisklag in developing a customer loyalty scheme, based on the banking infrastructure and banking payment card. A "first of it's kind solution" where a banking customer was allowed to use the banking infrastructure.

• Established the specifications for IC-Card for Storebælt, the first toll payment system in Denmark.

• Advisor to Christiania Bank in selecting a new cash management information system to corporate customers.

• Member of the Project Team at the Central Bank of Norway in developing a system for Real Time Gross Settlement System for large value payments.

• Conducted several risk analysis based on industry standards • Conducted several speeches on card loyalty schemes • Team member then making a Handbook on how to implement EDI, on

behalf of the Research Council of Norway • Acted as process consultant on company internal workshops to create a

common base for Business Oriented Change Process STATISTICS SWEDEN: Project Manager

[1991-1992]

Project manager in a SIDA-funded program at the Central Bank of Zambia. The program was initiated by the World Bank.

Jan Erik was responsible to set up a DP-department including employing and training the resources, selecting and negotiating the IT equipment, implementing an internal structured network, and implementing an accounting system at the Bank.

PA CONSULTING GROUP: Management Consultant

[1990-1991]

• Advisor to the Bank of Norway in developing their strategy as banker to the Government.

• Advisor to the Bank of Norway in developing a cash management system for the Treasury.

• Establishing Business Plan and opportunities for a tleecom product based on the OSI standard X.400

• Performed audits to ongoing projects to establish the Project's Risk Profile.

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Resumé Anthony Hughes

PERSONAL:

British Born 1st June 1948

ADDRESS:

Close House 84 Crouch Lane Borough Green Kent TN15 8LU

FAX: +44 (0) 1732 887243 TEL: +44 (0) 1732 887244

PROFILE:

An experienced Business and IT professional who has also consulted in the fields of strategy and organisational change. Has a record of implementing market-led corporate solutions that have furthered both business growth and survival. • In-depth knowledge of the payments industry. • A proven leader who works effectively at both Board and at “hands on”

project levels. • Has worked closely with banking industry on new UK payments

infrastructure. • Project management, strategic planning, modelling. • An achiever who can focus on a vision and drive it through to

implementation.

STRENGTHS: • Technological and managerial skills. • Successful transformation of core business capability to meet customer-

driven business needs. • Developing (real) customer focused companies. • Developing e-commerce initiatives, gaining corporate / industry support

and constructing supporting structure and processes. • Delivering organisational effectiveness by driving through understanding

and learning at all levels. Change management through people is a particular strength.

PRESENTATIONS: • Given corporate advice /delivered speeches on the future of payment

systems to organisations in Hong Kong, Beijing, San Francisco, Cayman Islands, Bahrain, UK banks and other European institutions.

• Delivered talks and workshops on customer focused organisations in Paris, Kuala Lumpur, Nice. Singapore, Amsterdam

IT EXCELLENCE: DELIVERED PAYMENT SYSTEMS TO THE UK PAYMENTS INDUSTRY

• Direct Debit Amendments / Cancellations. • Automation of Direct Debit Instructions. • Inter Bank network for delivery of cheque data (2 billion p.a.) • Complete change of IT infrastructure (49 million payments p.a.) • European Payments System.

SUPPLEMENTARY: • Non-Executive Director of UK software company.

• Member of Advisory Board to Polish software company. • Member of Advisory Boards of Computer Weekly, Business & Technology

PUBLICATIONS: • Technology in the ‘90s (published by Inland Revenue) • Margin Management – the principles of Revenue Assurance and Cost

Containment

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Career History

Anthony Hughes

Freelance Consultant:

[Since 1999]

• As Managing Director took PAYtastic, a new “dot.com” specialising in Internet payments from an idea to ‘Stage A’ funding. Leading a small team, had hands on responsibility for product strategy, development, finance, legal and marketing.

• Advised BT, IBM and LINK on electronic bill presentment and wider opportunities within the UK payments arena.

• Part of HM Treasury / FSA consultative processes with regard to the “Cruickshank report” (Banking Review) and the new e-Money directive.

• Advised Internet company on electronic wallets, e-Money and other payment capabilities.

BACS LIMITED: THE WORLD’S LARGEST AUTOMATED CLEARING HOUSE Director and deputy to Chief Executive

[1996 – 1999]

Responsible for strategic planning, new product strategy, new business units, relationship management, IT security and risk management. • Personally initiated payment industry ideas such as Electronic Billing,

Presentment and Payment (EBPP) and Electronic Commerce Protection Scheme (ECPS), European cross-border payments.

• Worked closely with APACS on payment industry infrastructure. • Introduced new business streams that were sensitive to the competitive

positions of member banks. These involved delicate negotiations. • Introduced commercial culture rather than one focused solely upon cost

recovery. • Implemented a public key cryptography capability.

BACS LIMITED: IT Director

[1991 – 1996]

Responsible to the Board and CEO for all aspects of IT and wider board-level corporate activities. Management of Development, Telecommunications and Operations over four sites (280 staff, £27m revenue budget). • Developed an inter-bank network for the transmission of cheque data (12

banks, 40 sites, 2bn cheques p.a.). The service never missed any SLAs. • Re-structured several departments into a professional, cohesive whole and

reduced staff by 50% (from 560) without jeopardising service levels. • Implemented infrastructure that has seen BACS’ annual volumes grow

from 1.8bn to 5bn payments and daily peak of core traffic grow from 15m to 49m. I developed a world class capability - proven by the fact that in this period BACS never failed and always delivered payments on time.

• Replaced all mainframe computers and telecommunications hardware - achieving negotiated savings of well over £15m.

• Introduced industry-wide messaging systems (saved industry c. £20m p.a.)

• Chaired UK banking industry initiatives relating to inter-bank networks, industry security / authentication and European ACH linkages.

• Managed conflicting demands of BACS’ shareholders comprising 19 of the largest UK financial institutions.

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Career History - Cont.

Anthony Hughes

OASIS LTD: Managing Consultant (and founder member)

[1987 – 1991]

OASiS was a start-up, innovative consultancy dedicated to business change. During the period 1987 – 1991, it was the fastest growing consultancy in its field - from a zero base to an annual turnover of £6m and over 100 staff. • Produced 1990s scenario (published) for the Inland Revenue. • Analysed, designed and gained Abbey National board agreement to the

development of a customer database. • Undertook a European survey for Exxon in order to develop an

international IS technical and organisational strategy. • Managed a major IT strategy, a marketing information project and

productivity review for Glaxo Pharmaceuticals. • Developed strategic plan for IT standards for the CCTA within HM

Treasury. • Responsible for internal staff development, the development and

marketing of strategic consulting and organisational methodologies.

TRADE INDEMNITY PLC: THE UK’S LEADING CREDIT INSURANCE COMPANY.: Assistant General Manager

[1980 – 1986]

Responsible for IT, telecommunications, business systems (incl. O&M), development, IT R&D, data protection.

• Developed IT department from scratch to eliminate costly and unresponsive bureau services

• Developed strategic plan and led resulting company re-structure. • Accelerated service levels and increased broker productivity through the

introduction of new national communications networks and services. • Initiated Europe-wide insurance network.

EARLY EMPLOYMENT HISTORY:

ICL PLC, CHIEF BUSINESS CONSULTANT:

[1977 – 1980]

• W.H. Smith; Managed £2m project to improve cashflow by linking regional accounting centres. The project was completed successfully, on time and within budget.

• Prepared complex Invitation to Tender for the UK Atomic Energy Authority.

• Carried out successful DP management assignments.

BERLEI (UK) LTD, SENIOR SYSTEMS ANALYST: [1976 – 1977]

• Achieved board approval for stock control and order processing system.

METTOY CO. LTD, PROJECT LEADER / SENIOR ANALYST: [1972 – 1976]

• Undertook feasibility studies, requirement specifications, systems design. Implemented operating system. Completed urgent system re-write.

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Resumé Alessandro Rabbiosi

PERSONAL:

Italian Single 30th November 1973 Full clean driving license

ADDRESS:

Close House 84 Crouch Lane Borough Green Kent TN15 8LU

FAX: +44 (0) 1732 887243 [email protected] TEL: +44 (0) 1732 887244

PROFILE:

Excellent communicator and negotiator at all levels of an organisation with a proven ability to deliver quality under pressure. A multicultural, business orientated high achiever.

• Project manager of OSPT remedial programme since August 2005 • Ambitious and motivated demonstrated through challenging career choices • Talented individual receiving scholarships to High School and University • High achiever demonstrated in the completion of three education systems • Multicultural background, lived and worked in Kenya, Italy and England • Competitive individual, captained numerous sports teams and represented

Kenya in rugby

STRENGTHS: • Excellent communication skills (written and oral) • Ability to deliver quality under pressure • Capable of working within all levels of an organisation

PROFESSIONAL: POSTGRADUATE TRAINING COURSES

• Mechanics of Financial Markets • Interpersonal and Management Skills • Project Management • C and C++ programming, Oracle RDMS and GUI Design,

System Design and OO Modelling, Client Server, NFS, TCP/IP, Computer Networks, Java, Microsoft Proxy Server 2.0, Creating and Managing a Web Server, MsProject, Unix, SQL (Sybase)

• Consulting Skills

[1997-2004]

UNIVERSITY OF ROME “LA SAPIENZA”: • University Diploma in Computer Engineering

(Honours Standard Degree)

[1992-1996]

QUALIFICATIONS:

LANGUAGES: • English (Fluent) • Italian (Fluent) • French (Basic) • Spanish (Basic) • Swahili (Basic)

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Career History

Alessandro Rabbiosi

HSBC INVESTMENT BANK: System Connectivity Manager

[Sept 2002 April 2004]

Global Order Routing Team • Project managed electronic connectivity for order routing between the in

house trading system and systems around the globe (Equities and FIX protocol)

• Analysed technical / business requirements and documented enhanced solutions for system connectivity and order routing

• Implemented connectivity simulation tests • Executed internal and external testing of order routing links and

functionality to ensure system robustness and reliability SILVERLINE CONSULTANTS: Strategic Consultant

[Feb 2002 July 2002]

SIA S.p.A – London, Milan • Performed quality evaluation on pre-trade, trading, and post trading

systems (SWOT, PORTER, Boston Consulting) • Advised on a two year international marketing strategy and documented

an extensive implementation plan BTA CONSULTING LTD: Project Manager / Business Analyst

[Mar 2000 Feb 2002]

MERRIL LYNCH – London • Project managed market connectivity to Milan stock exchange achieving

significant cost, time to market and risk reduction, this entailed continuous reassessment of project objectives, reporting, risk and issue management

• Performed risk analysis, project planning activities and feasibility studies on trading and settlement system enhancements for in house and third party equity trading products

• Documented testing scripts, release notes and training material for remote multi-market connectivity to major European stock markets

• Executed functionality, reliability and performance testing on the trading system, this involved analysing test results in order to liase with the system vendor to administer and prioritise bugs, enhancements and fixes

• Designed and implemented a daily compliance report to identify and address system inefficiencies

• Designed a strategic solution for a virtual price feed for European equities into the bank’s trading and position keeping system

• Documented vision for system design of market connectivity endeavours to Xetra, LSE, Milan and Irish Stock Exchange (EMMA)

Consultant

[Mar 2000 Feb 2002]

SIA S.p.A. – London, Milan • Implemented Service Level Agreements for the management and

operation of Government Bond, Equity and Money Markets • Project managed the implementation, technical documentation and

delivery of an operational contract between Borsa Italiana and SIA for the Italian Derivatives Market (IDEM)

• Responsible for customer relations with the major London global trading houses of the Euro MTS (European Government Bonds) trading system and Borsa Italiana on behalf of SIA achieving a marked improvement in customer satisfaction

• Advised on corporate strategy regarding an Alternative Trading System and internal organisational restructuring

Other Primary Roles at BTA Consulting • Advised Compaq Italy on their sales strategy for central markets • Formulated and evaluated a WAP trading solution

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Career History – cont.

Alessandro Rabbiosi

DEUTSCHE BANK: Equities Trading Floor

[Jan 1999-Mar 2000]

• Convertible Bonds Desk - analysed and corrected traders’ queries on pricing of convertible bonds and equity derivative instruments generated by the Imagine trading system

• Liased with risk controllers to ensure accurate and timely reporting for the convertibles desk

• Restructured the convertibles desk’s trading permissions in Imagine according to audit specifications

• Ensured accurate profit and loss figures and decision data (Delta, Gamma, Beta’s, Rho etc) in the risk system

• Investigated trader requests for enhancing system decision-making tools; this involved liasing third party system vendor.

IT Graduate Trainee

[June 1997 Dec 1998]

Intranet/Internet Department, Trading floor Support, and Summit Application Support • Evaluation of corporate intranet and Internet business applications, design

and construction of intranet sites • Global Markets Trading floor - responsible for support, configuration and

maintenance data feeds and PC applications • Audited systems, built database to monitor corporate compliance,

developed model project with MsProject. • Summit application support and analysis of reconciliation reports

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Resumé Alistair Pearson

PERSONAL:

British Born 9th July 1959

ADDRESS:

Close House 84 Crouch Lane Borough Green Kent TN15 8LU

FAX: +44 (0) 1732 887243 [email protected] TEL: +44 (0) 1732 887244

PROFILE:

Alistair Pearson is a management consultant with extensive knowledge and experience of the development of securities and payments infrastructure. Having worked with three leading international firms (Price Waterhouse, PA Consulting and Logica), he has been engaged in consultancy for the last 18 years.

At various stages of his consulting career, Alistair has assisted central market organisations in their efforts to enhance the infrastructure of the securities industry and to promote best practice among market participants. And prior to joining Price Waterhouse in 1986, he worked with the London Stock Exchange on market supervision and surveillance systems in preparation for deregulation.

Alistair’s work has encompassed operational improvement and process automation in the securities and investment industries, and the development of trading and clearing services for securities and derivatives exchanges.

In addition, Alistair is familiar with the practicalities of national payment system reform, having operated as lead consultant on assignments to define and procure funds transfer, clearing and settlement systems. His work with central banks in emerging markets entailed close liaison with the World Bank.

One of Alistair’s responsibilities while with Logica was the assembly of a comprehensive set of offerings to address the full range of central banking needs. He was involved in the definition of in-house solutions for RTGS and government securities settlement, and in the selection of a third party solution for market operations.

Alistair work with clients typically involves acting as the interface between providers and users of IT services: establishing functional requirements, assessing candidate solutions and solution providers, and helping with implementation programmes.

STRENGTHS: • Good understanding of financial market processes and practices • Rigour in analysing business requirements • Clarity in presenting concepts and proposals • Proven ability to produce well-structured documentation • Tenacity in ensuring that IT solutions deliver real value

PROFESSIONAL QUALIFICATIONS:

CAMBRIDGE UNIVERSITY: • MA (Economics) NATIONAL COMPUTING CENTRE: • Certificate in Systems Analysis LONDON STOCK EXCHANGE: • Securities Industry Examination – Regulation and Compliance

[1978-1981] [1982] [1987]

PRESENTATIONS: While with Logica Alistair regularly made conference presentations and led workshops on payments and securities infrastructure topics. While with Price Waterhouse he developed material for, and led sessions at, the Capital Markets Workshop, a public course run jointly with the Financial Times.

IT EXCELLENCE: With 20 years’ financial services IT experience, Alistair has demonstrated his ability to elicit and prioritise customer needs and to guide the selection, development and implementation of solutions to ensure that those needs are met.

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Career History

Alistair Pearson

BTA CONSULTING: Independent Specialist

[since 2003]

• Official Solicitor and Public Trustee (Department for Constitutional Affairs) - Alistair rationalised case administration procedures and controls, planned the dematerialisation of security holdings, and is now developing an end-to-end process for the en bloc retirement of cases in favour of a new trustee

• European IT Services Company – Alistair advised a European IT services company on the possible extension of its range of central bank solutions, undertaking due diligence on several SME market infrastructure providers.

LOGICA: Principal Consultant

[1995- 2003]

• Logica: Alistair helped Logica to develop its financial services business in emerging markets. A major challenge was the assembly of a comprehensive set of offerings to central banks. Alistair was involved in the definition of in-house solutions for settlement of inter-bank payments and government securities transactions, and in the selection of a third party solution for market operations.

• Reuters: Alistair was engaged as functional authority on a project using RUP to design and deliver a global messaging service for the pre-order phase of institutional equity trading. A use case driven approach facilitated the prioritisation and validation of requirements.

• Yapi Kredi Bank (one of the three leading Turkish commercial banks): Alistair helped with the evaluation and selection of a software package to provide highly automated trade processing and risk management support for Yapi Kredi’s treasury operations. He led the initial scoping study and the definition of functional requirements.

• Bank of Ghana (the central bank): Consulting widely with payment system participants, Alistair led a stocktaking exercise for the Bank of Ghana designed to identify and prioritise feasible improvements. These included the automation and rationalisation of cheque clearing and the provision of inter-regional settlement links.

• Mercury Asset Management: Alistair was retained by the Board to support a major automation initiative. He planned and coordinated the roll-out of a real-time order management system to more than 150 fund managers and dealers. He also advised on issues relating to the outsourcing of custody operations.

• ING: Alistair assessed the impact on ING’s investment banking operations of the introduction of the new European currency, the euro. This involved a programme of interviews in London and New York, followed by analysis of business processes.

PA CONSULTING: Consultant

[1990-1995]

• National Payment Systems – Operated as lead consultant on assignments,

working with central banks to define and procure funds transfer, clearing and settlement systems:

o New Zealand: Alistair led a team drawn the Reserve Bank of New Zealand and the New Zealand settlement banks in an investigation of the feasibility of real-time gross settlement (RTGS). He defined an operational framework for RTGS, modelled payment flows to assess the need for intra-day liquidity, and specified high-level system requirements

o Vietnam: On behalf of the World Bank, Alistair consulted with the State Bank of Vietnam and the major commercial banks to establish an organisational framework and operational requirements for an automated national payment system

• UBS: Alistair played a major part in the specification of a common settlement platform for the investment banking operations of UBS. His main contribution was to identify the common characteristics of equity and debt instruments and define business processes in generic terms.

• Lloyds Bank – Reviewed the custody and trust operations of Lloyds Bank, and helped with the planning of infrastructural improvements.

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Career History – Cont.

Alistair Pearson

• London’s Exchanges - Alistair was engaged on several assignments to develop trading and clearing services:

o Recommending improvements to the trading infrastructure of the International Petroleum Exchange

o Advising the London Metal Exchange on its support services o Assisting the London Clearing House in the specification of a

depository service.

PRICE WATERHOUSE: Supervising Consultant

[1986-1989]

• London-based Investment Banks – Alistair undertook several assignments to assess the operational effectiveness of investment banks and securities houses, and assisted in the development and implementation of performance improvement programmes:

o Rationalisation of equities settlement at a large UK securities house

o Overhead cost reduction at the London branch of a US investment bank

o Advising a UK investment bank on the operational viability of its securities arm.

• Lehman Brothers - Analysing a wide range of front and back office functions, Alistair identified and documented core business tasks in preparation for the implementation of a transaction processing system at the London branch of Lehman Brothers.

• UK Financial Services Group - Alistair devised a systems framework for the provision of integrated broking and cash management services to customers of a UK financial services group.

• London Stock Exchange: Alistair advised the London Stock Exchange on the development of its trade confirmation service.

LONDON STOCK EXCHANGE: Senior Systems Designer

[1985-1986]

• Alistair was involved in the formulation of policy and the development of systems in preparation for 'Big Bang'. First he conducted an investigation of market supervision requirements. Then he led a team engaged in the design of a surveillance system which provides on-line enquiry facilities for regulatory staff.

GENERAL ELECTRIC COMPANY: Business Systems Analyst

[1981-1985]

• Alistair received a thorough grounding in business systems analysis and information systems planning. He was involved in the specification of a wide range of manufacturing systems, and assisted in their implementation.

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Resumé Rob Spivey

PERSONAL:

British Born 22nd October 1953 Married

ADDRESS:

Close House 84 Crouch Lane Borough Green Kent TN15 8LU

FAX: +44 (0) 1732 887243 [email protected] TEL: +44 (0) 1732 887244

PROFILE:

Senior Financial Manager (FCMA) with a successful record of achievement in major organisations worldwide. Areas of particular expertise include: • Operations of financial control departments. • Innovating and implementing financial management controls in diverse

organisations at start-up and during periods of rapid change. • Managing the implementation of financial software systems on mainframes

and PCs using structured project control methods. • Working with people with diverse backgrounds and experiences

STRENGTHS: •

PROFESSIONAL: INSTITUTE OF CHARTERED MANAGEMENT ACCOUNTANTS:

• Fellow (FCMA)

[???]

QUALIFICATIONS: UNIVERSITY OF MANCHESTER (UMIST): • B.Sc. Statistics and Operational Research

[???]

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Career History

Rob Spivey Independent Consultant

[since 2003]

Assignments include: • Leading accounts recovery exercise for central government trust

department. • Providing accounting support for a number of small financial service

companies in the City. XANSA: Senior consultant in the business change division

[1998-2003]

• For a major 3G telecoms startup, leading a team developing and documenting financial processes for the new company, based on Oracle 11i software; leading a team developing the development of processes and requirements for the implementation of the billing systems; leading a team testing billing systems and processes,

• For a general insurance taking the role of package implementation manager for the implementation of contact centre software,

• For the credit union organisation of Ireland, acting as business implementation manager for the implementation of front office software for up to 500 credit unions in Ireland. Focused particularly on the management of business requirements, package selection and initial roll out

• For major insurance company managed the testing, training and roll-out of a Coda/Baan general ledger/accounts payable system to 10 operating divisions.

Independent Consultant

[1994-1998]

• For the Electricity Pool of England & Wales, being responsible for a team of 14 visiting all Regional Electricity companies to witness the readiness of their systems and procedures to operate to Pool trading standards when electricity market deregulation is introduced in September 1998. Developed scripts for testing Half-hourly and Non-half hourly electricity trading operations within an SSADM/Prince environment,

• For a Regional Electricity Company, designing and inplementing business acceptance testing for changes to billing, metering, meter operations systems, electricity trading systems required because of deregulation in the electricity industry in 1998. Managed project to change financial controls to adapt to 1998 within a SAP environment,

• Advising BT on business operation and financial viability of £30M Crest telecoms network to support paperless settlement for UK equities - managed business and technical support team for BT programme to sell to UK equity market. Worked with major organisations in UK equity and gilts market to translate their back-office operations into network traffic estimates and hence tariffs.

CAMBRIDGE CABLE: Financial Controller

[1993-1994]

Financial Controller of Comcast/Singapore Telecom joint venture installing cable TV and telephony services in franchise areas containing 400,000 homes. With a staff of 20, responsible for setting-up and developing internal controls relating to expenditure control, multi-currency cash management and product pricing to cope with a rapid expanding organisation (operations expanded from 10,000 to 50,000 subscribers in one year). Also responsible for long-term planning exercises relating to the funding of potential franchises and OFTEL regulatory reporting requirements.

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Career History – Cont.

Rob Spivey

POLSKA TELEWIZJA KABLOWA (PTK): Financial Controller, later CFO

[1991-1993]

Financial Controller, later CFO, of US/Polish Telecom owned new joint-venture installing cable TV in major cities in Poland. Based in Warsaw, responsible for the financial operations in the company's seven operating locations and corporate office. Operations grew from 0 to 75,000 subscribers in two years. Major achievements include: • Developing a five-year business plan for use in securing company

financing. Seconded to US Head Office to co-ordinate preparation of financial information for additional US government and private investors in the project,

• Implementing new accounting controls to meet both Polish and US authorities to GAAP standards. Managing the year-end statutory reporting process (Polish and US) from preparation to board presentation,

• Managing department of 20 mostly non-English speaking staff, • Resolving major issues affecting the business raised by Polish exchange

controls, customs, banking and tax laws, • Introducing a full range of internal financial management controls and

software systems. LONDON STOCK EXCHANGE: See Below

[1987-1991]

Rapidly expanding £200M organisation generating revenues from information processing systems, settlement and regulatory services, London Traded Options operations. Held a range of positions starting as Senior Management Accountant for Information systems, progressing to Head of Management Accounting, Head of Financial Accounting and Head of Central Finance. Responsible for up to 50 staff. Managed business process changes, general ledger maintenance (Computer Associates package) and new GL implementation (OLAP). Revised financial reporting and activity based costing approach.

KPMG PEAT MARWICK: Management Consultant

[1984-1987]

As management consultant designed and implemented financial management controls for clients such as Eurotunnel and European Commission (working in London, Brussels and Paris), two large Persian Gulf-based oil producers (lived in Middle-East), and a major UK central government department. In-depth experience of project management using techniques such as SSADM and implementation of financial software packages.

MARATHON OIL: Consultancy

[1981-1984]

£2 billion multi-currency joint venture developing North Sea oil fields. Major areas of responsibility included performance reporting to joint venture partners, multi-currency loan accounting and running and developing UK financial computer systems (based on MSA package).

H. J. HEINZ: Consultancy

[1979-1981]

Reporting consolidated financial performance in the UK and to the US; co-ordinating forecasting and budgeting processes. Reviewed UK accounting procedures, systems and methods - major recommendations implemented.

3M (UK) LTD.: Consultancy

[1976-1979]

As graduate trainee, gained financial control experience of marketing, manufacturing and administration areas; produced and consolidated monthly management accounts and presented them to senior management team; identified and implemented improvements to financial reporting and control procedures.

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Resumé Paul Brown

PERSONAL:

British Born 9th August 1953

ADDRESS:

Close House 84 Crouch Lane Borough Green Kent TN15 8LU

FAX: +44 (0) 1732 887243 [email protected] TEL: +44 (0) 1732 887244

PROFILE:

Experienced Qualified Accountant and Oracle Applications functional consultant, currently working as contractor. Solid record of implementations on client sites, plus presales, training and support roles. Implemented Financials and CRM products at a range of clients, national and international, in the private and public sectors. 10 years’ experience of Oracle, including over 6 years with Oracle (UK) Limited. Background in Finance - graduate qualified accountant, with ‘Big 4’ international firm experience, plus senior financial management roles.

STRENGTHS: • Extensive up to date Oracle Applications product knowledge (CRM and Financials)

• Ability to deliver working solutions within timescales and budget

• Range of client facing skills including influencing, training

• Knowledge of business processes, based on professional qualifications, training, and business experience

• Analytical approach

• Team worker

• Adaptability - coping with changing requirements and unexpected situations

• Ability to learn quickly

• Sensitivity to different client cultures

PROFESSIONAL: INSTITUTE OF CHARTERED ACCOUNTANTS OF ENGLAND & WALES:

• Associate Member – ACA

[1980]

QUALIFICATIONS: CAMBRIDGE UNIVERSITY: • BA (Hons.)

[1974]

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Career History

Paul Brown OFFICIAL SOLICITOR AND PUBLIC TRUSTEE (UK GOVERNMENT – PART OF DEPARTMENT OF CONSTITUTIONAL AFFAIRS): Consultancy

[since 2005]

Client resolving problems with accounting system prior to audit by NAO and tenders for part-transfer of business to private sector. Role: Quantifying various accounting and reporting problems, devising solutions, expediting resolution. Currently managing the CGT data collection and cleansing sub-project STAR TECHNOLOGY: Consultancy

[Nov05-Apr06]

Client replacing outmoded diverse systems with integrated suite of Oracle software modules (HR, Financials, CRM). Role: Analysing requirements for CRM. Configuring development system for first phase of implementation, and planning for subsequent phases. O2 UK LIMITED: Consultancy

[Jan05-Apr05]

Client upgrading Oracle Financials, and consolidating Supply Chain system (Inventory, Purchasing) onto same database. Role: Planning and managing the data migration rehearsals from Supply Chain existing systems to new Oracle system, including reconciliation.

NATIONAL TRUST: Consultancy

[Jan04–Dec04]

Client replacing CRM systems and finance systems with new Oracle systems to be run by outsourcing company. Role: Finance stream team leader. Configuring Oracle products to fit client business requirements, specifying customisations, supporting testing, data migration, training. Interfaces with CRM modules and General Ledger– configuration and problem resolution. Handover to outsourcers. System live in November 2004. Post go-live support of Financials.

FINANCIAL SERVICES AUTHORITY: Consultancy

[Jun03–Dec03]

Client aiming to reduce the cost of printing and postage by introducing email to send regulatory information to customers, and also to improve the relevance of information sent by targeting the messages more accurately. Role: Setting up Oracle Marketing, and related modules, on top of existing Oracle Financials to extract required customer records and send bulk emails with relevant information. Designing process, configuring Oracle products, training users, testing, analysing data problems, re-designing interfaces. System live in December 2003 EGG PLC: Consultancy

[Feb03–Apr03]

Client had Oracle Marketing Online version 11.5.6, which was proving inadequate for business needs, so looking to improve the product Role: Supporting users of existing product while preparing for upgrade to new version (researching new features in 11.5.9 and planning for implementation)

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Career History - Cont

Paul Brown DELL COMPUTERS: Consultancy

[Oct02–Jan03]

Client processes very high volumes of sales orders. Improvements were needed to reduce the effort involved in order cancellations and re- bookings. Role: Analysing problems. Recommending process improvements. Specifying and testing custom developments to automate the manual processes. ORACLE CORPORATION UK LIMITED: Functional Consultant

[Jan96–Oct02]

Functional Consultant for Applications products. This generally involved process design and system implementations at client sites, and included analysing requirements, configuring applications, conducting workshops, specifying customisations, testing, problem resolution, training, documentation, data migration, post go-live support. Clients included: O2 PLC (formerly BT Cellnet) – Telecoms. 6 weeks. Implementation of sales opportunity management and forecasting system for corporate sales division. Marconi PLC – Telecoms. 8 months Implementation of sales opportunity management and forecasting system, including designing new processes and integration with Order Management Croner.CCH – Publishing. 3 months Modelling new processes for Sales Lead Management on a new central database (Telesales application). Arts Council of England – Public sector grant awarding body. 1 year Implementing new central Contact Management database and related processes, to be linked to grants payment system. Later supporting Contact Management and Financials after go-live Toshiba UK Limited – Electronics. 3 months Implementing Receivables (customer account management and debt collection) as part of Financials suite, and supporting Accounts Payable. Alliance and Leicester – Financial Services. 10 months (part time) Implementing Receivables and Cash management as part of Financials suite, integrating to custom billing systems. Including migrating data from legacy systems. Reconciliation of opening bank balances and new processes for automatic reconciliation of electronic bank statements Dell Computers (Germany and Austria) – Computer Manufacturer. 1 year Implementing Receivables and related business processes as part of a new order management system. Supporting users on site post go-live Tesco PLC – retailing. 3 months User training and post go live support for a new Purchasing system (indirect purchases) which consolidated numerous departmental systems BZW (was part of Barclays Bank) – stockbrokers. 6 months Implementation of purchasing system to control internal costs. Also some pre-sales work and delivery of internal training.

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Career History - Cont

Paul Brown OCÉ UK LIMITED AND SUBSIDIARIES: Various (See Below)

[1985– 1995]

Various senior financial management roles – Financial Controller, Chief Accountant, Leasing Manager - covering: • Preparation of internal, Head Office and statutory accounts • Accurate reporting to deadlines • Managing 25 staff • Control and development of finance IT systems • Board level reporting • Liaison with professional advisers, auditors, tax authorities • Negotiation with suppliers e.g. car fleet • Management of in house leasing subsidiary with responsibility for

profitability and cash flow • Negotiating with customers PEAT, MARWICK MITCHELL AND CO (NOW KPMG) : See Below

[1981-1985]

Joined as newly qualified CA. Accounting, auditing, tax, etc. Included a one-year consultancy assignment at a major government department (Department of Employment), implementing a new General Ledger system.

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Resumé Siobhan Miles

PERSONAL:

British Born 2nd June 1960

ADDRESS:

Close House 84 Crouch Lane Borough Green Kent TN15 8LU

FAX: +44 (0) 1732 887243 [email protected] TEL: +44 (0) 1732 887244

PROFILE:

AN EXPERIENCED ACCOUNTANT WITH A TALENT FOR INCOMPLETE RECORDS. 18 years accountancy experience within a variety of business and public sector entities. • Highly motivated self-starter; • Wide experience; • Confident and enthusiastic; • Effective team leader or player.

STRENGTHS: General: • Excellent communication skills, both written and oral; • Logical and methodical problem solver; • Lateral thinker; • Quick to learn; • Quick to adapt to changing situations; • Highly structured and organised Accounting: • Incomplete records; • Devising and setting up accounting systems, particularly where records

have been neglected previously, tailored to the needs and capacity of the client;

• Cash flow management • GAAP principles • Incomplete records projects • Advanced Excel and Access

PROFESSIONAL: INSTITUTE OF CHARTERED ACCOUNTANTS OF ENGLAND & WALES:

• Professional Examination part 1

[1989]

QUALIFICATIONS: THE CITY UNIVERSITY, LONDON: • BSc(Econ) Economics and Accountancy

[1985-1988]

STEVENAGE COLLEGE OF FURTHER EDUCATION, HERTFORDSHIRE: • Studied for 2 further A levels

[1979-1980]

MANCHESTER SCHOOL OF MEDICINE, MANCHESTER: • Bachelor of Medicine degree; • Degree not completed due to change of career choice.

[1978-1979]

THE NOBEL SCHOOL, STEVENAGE, HERTFORDSHIRE: • A levels: 4

[1971-1978]

SUPPLEMENTARY: Computer Programmes: • Excel - experienced • Sage Accounting and Payroll – very experienced • Access Accounting and Payroll – very experienced • Quick Books - familiar • Various bespoke accounting packages – very quick to learn Languages: • English – fluent • French – conversational

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Career History

Siobhan Miles SELF-EMPLOYED ACCOUNTANT: Consultancy

[since 2004]

Government department project (subject to the Official Secrets Acts 1911-1939). The National Audit Office (NAO) recommended that Stewardship Accounts should be produced. No suitable format existed that could be adopted. Created a format together with the lead consultant (Brian Taylor) which also necessitated reviewing the underlying data, co-ordinating a data cleansing exercise and supervising the reconciliations to external sources of the balance sheet balances (£250m assets). Reported to by a team of consultants. The first balance sheet was audited by the NAO in January 2006 and the format and approach were approved in principle.

The complexity of the accounting system, which is designed to allow the recording of trusts all having different year ends, makes the production of a single set of accounts showing movements in income and capital over a period for all of the trusts together much more difficult. It can be achieved by taking the transactions records in CSV format and manipulating them in Excel spreadsheets using macros. Design currently in process. SELF-EMPLOYED ACCOUNTANT:

[1992– 2004]

Bookkeeping and accounting services for a variety of clients including: removals company (management buyout, including preparation of business plan on basis of which finance was raised); 4 firms of accountants and auditors (PR Hartley, Lever Brothers, AGN Shipleys and Crane & Partners); IT consultants; money transfer agents; importer of plastic egg-boxes (including running the business when the sole proprietor suffered a stroke in 2000); investment analysts and fund managers; property maintenance company; importers and installers of radio/audio/telecommunications equipment; photo-processing laboratory; recording studio and an animated film company.

Services provided: annual accounts preparation, bookkeeping and data entry on computerised accounts packages such as Sage, Access and tailormade programmes; monthly management accounts; bank and other reconciliations; VAT returns; payroll administration and returns. Particular strengths and preferences are incomplete records (including tidying up messes where records have been neglected); setting up systems, and cash-flow management (usually using Excel spreadsheets). Carried out a tax investigation into a paper distribution company (under the supervision of AGN Shipleys) for the Inland Revenue, including writing the accountants' independent report.

EXCLUSIVE GROUP PLC, LONDON EC2 AND E14: Financial Controller

[03/92-09/92]

Removals and storage and data archiving company. Financial Controller. Employment ended after successful management buyout, of which I was part. LONGCROFTS, BISHOPSGATE, LONDON EC2: See Below

[1988-1992]

Chartered Accountants. Trainee Chartered Accountant. Final position was working for Technical and Training Partner. LOCTITE INTERNATIONAL, WELWYN GARDEN CITY, HERTFORDSHIRE: See Below

[1982-1988]

Vacation and part-time work during term as temp while in full-time education at City University. Manufacturers and distributors of industrial and consumer chemical products. Publicity Department Production Assistant. THE BODLEY HEAD, COVENT GARDEN, LONDON: Secretary/Assistant

[1980-1982]

Book publishers. Secretary/Assistant to Children's Rights Manager and Children's Editor.

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Resumé Dilraj Sidhu

PERSONAL:

British Single Born 25th November 1977 Clean driving license

ADDRESS:

Close House 84 Crouch Lane Borough Green Kent TN15 8LU

FAX: +44 (0) 1732 887243 [email protected] TEL: +44 (0) 1732 887244

PROFILE:

A recently qualified accountant, with significant experience in accounting techniques, taxation, data modelling, SME incomplete records projects.

STRENGTHS: • Reliable, trustworthy, numerate and meticulous. Able to work on own initiative or as part of a team and can deal with administrative duties competently. Punctual, motivated, highly organized and competent individual

• IT literate with experience of implementing spreadsheet modeling;

• Capable of producing written and verbal presentations;

• Sage Line 50, Sage for payroll, Pegasus Opera for payroll, Iris accounting system, TABS, Microsoft Office XP, Microsoft access, Word, WordPerfect, Excel, Outlook and PowerPoint;

• IT languages: - Think C programming, C++, Visual Basic programming with experience in database back end creation;

• Extremely familiar with Internet resources and usage.

• Languages: - English, Punjabi fluent written and spoken, Hindi spoken, basics in German.

PROFESSIONAL: ASSOCIATION OF CERTIFIED CHARTERED ACCOUNTANTS:

• ACCA Affiliate Will be an ACCA member shortly, having obtained three years experience to satisfy the membership requirements.

CHARTERED TAXATION ADVISOR: • CTA student

[2002- 2005]

QUALIFICATIONS: LONDON GUILDHALL UNIVERSITY: • BA (Hons) Accounting with Accounting Systems (2.1)

[1999- 2002]

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Career History

Dilraj Sidhu ALL DEPENDING ON THE CLIENT: Self Proprietor Accounting/tax consultant (F/T and P/T)

[since 2005]

• Accounting work • Book-keeping work • Tax work • Consultancy work THE LAWFORD COMPANY: Accounts/Tax senior (F/T)

[06/02– 06/05]

Ensuring the smooth running of the company in all areas. • Preparation of accounts: - Sole traders, partnerships and companies; • Preparation of tax returns: - Personal, partnership and corporation; • Preparation of VAT returns; • Book-keeping for sole traders, partnerships and companies; • Responsible for monthly payrolls for a number of the clients; • PAYE matters; • Financial reviews; • Experience in dealing with foreign nationals working in the UK on tax

equalized packages and UK nationals seconded overseas; • Additional tasks I took charge of when it was required: - banking, bank

reconciliation’s, administration tasks, training juniors, operating the telephones and seeing to post.

PARKER CORPORATE SERVICES: Bookkeeper/Admin Person (F/T & P/T)

[08/01-06/02]

Ensuring the smooth running of the accounts department of parkers and our subsidiary Thames Cars. • Responsible for the credit control; • Responsible for the purchase ledger, sales ledger and nominal ledger; • Responsible for the monthly payroll; • Additional tasks I took charge of: - banking, bank reconciliation, double

checking cash flows, receipts, handling petty cash, settling invoices, operating the telephones and seeing to post;

• Responsible for opening and closing the office (usually only me there); • Cleaning the office; • Devised a new filing system to maintain the files held by the department.

HOUNSLOW DENTAL PRACTICE (NOW KNOWN AS CARE DENTAL): Dental nurse/Receptionist (F/T & P/T)

[06/97-05/01]

Ensuring the smooth running of the surgery • Prime responsibility to patients and helping dentist with treatments; • Answering calls, taking files out, taking payments, making appointments; • Responsible for opening and closing surgery if I am first in or last out; • Cleaning the surgery.

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Resumé Matt Balmer

PERSONAL:

British Single Born 6th February 1979

ADDRESS:

Close House 84 Crouch Lane Borough Green Kent TN15 8LU

FAX: +44 (0) 1732 887243 [email protected] TEL: +44 (0) 1732 887244

PROFILE:

Web design, graphic design, office systems and proposal expert, with strong ability to solve complex I.T. related problems through innovative solutions.

STRENGTHS: • Methodical problem solver.

• Careful and secure (particularly relevant for office automation support).

• Self motivated.

• Patient

• Multi-Tasking.

PROFESSIONAL: NATIONAL VOCATIONAL QUALIFICATION. :

• NVQ Customer Service Level II

[1998]

QUALIFICATIONS: WILDERNESSE SCHOOL - SEVENOAKS: • 10 GCSEs • A Level Art

[1991-1997]

IT EXCELLENCE: • Microsoft TCP/IP Networking.

• Graphic and Web Design.

• Office Automation Technical Support.

• Software development using Visual Basic in Microsoft Access.

• Fully acquainted with all aspects of most Microsoft software packages (inc. Microsoft Office, Win NT, Win 95/8, Win 2000, Win XP).

• Experienced PC Hardware Engineer.

INTERNATIONAL EXPERIENCE:

• Bahamas: 2000

• Italy: 2002, 2003

SUPPLEMENTARY: Interested in most sports especially football. Music - an accomplished

guitarist, who plays lead guitar in a band. Web design.

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Career History

Matt Balmer BTA CONSULTING: IT Systems Administrator

[since 2000]

• Designing, building and implementing Access/Excel based office automation and accounting mini-systems for OSPT to eliminate operational risk and build capacity.

• Look after day to day running of LANs, office automation and remote user systems at both London and Kent sites.

• Offer technical support on I.T. matters.

• Re-designed BTA Capability Statements.

• Editor of the BTA Update Newsletter.

• Purchaser of BTA I.T. equipment.

• Maintain BTA Website which has received many accolades

• Member of International proposal and project document creating team.

• Spent 6 weeks in the Bahamas as Systems Administrator for the Bahamas International Securities Exchange.

• Complete re-design of company Website – www.btaconsulting.co.uk.

AKITA SYSTEMS: Site Engineer

[1999-2000]

• Visited Clients on-site to fix I.T. related issues, covering the whole of the south east of England area including London.

• Provided Technical support over the telephone.

• Designed and maintained company website.

• Re-designed the look and feel of Produce Tracker, a piece of software written by Akita Systems.

WILSOFT/CAN SYSTEMS: Computer Engineer

[1997-1999]

• Visited Clients on-site to fix I.T. related issues, covering the whole of the south east of England area including contracted work in London.

• Designed CAN Systems’ Website.

• Engineer in a PC Repair workshop.

• Built IBM compatible PCs.