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Team Building

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Groups Defined

Two or more individuals interacting with each other in

order to accomplish a common goal

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Team Defined

A formal group comprised of people interacting very closely

together with a shared commitment to accomplish agreed

upon objectives

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Groups & Teams Impact Effectiveness

Groups & Teams Can….. Enhance Performance Increase responsiveness to customer Increase Innovation Increase Motivation & Satisfaction

Gaining Competitive Advantage

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Types of Groups & Teams

Formal Groups Created by Managers Top Mgmt Teams Self-Managed Teams Cross- Functional Teams R & D Teams Task Forces Cross- Cultural Teams Command Groups

Informal GroupsCreated By workers

Friendships Groups Interest Groups

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Stages Of Group Development

Forming Storming Norming Performing Adjourning

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Characteristics of Groups

Roles Norms Composition Cohesiveness Status Hierarchy Leadership

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Team Effectiveness

Team Effectiveness Criteria1. Performance

§ Team output meets users’ expectations

2. Viability§ Members satisfied with team experience.§ Members willing to continue contributing to team

effort

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Why Work Teams Fail

Mistakes typically made by management: Teams cannot overcome weak strategies and poor business

practices. Hostile environment for teams (command & control

culture;competitive/individual reward plans; management resistance).

Teams adopted as fad; no long -term commitment. Lessons from one team not transferred to others Vague or conflicting team assignments Inadequate team skills training Poor staffing of teams Lack of trust

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Why Work Teams Fail

Problems typically experienced by team members: Team tries too much too soon. Conflict over differences in personal work styles(and/or

personality conflicts). Too much emphasis on results, not enough on team processes

and group dynamics. Unanticipated obstacle causes team to give up. Resistance to doing things differently. Poor interpersonal Skills (aggressive, destructive conflict, win

lose negotiation). Poor interpersonal Chemistry (loners, dominators) Lack of trust.

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The evolution of Self-Managed Work Teams

Traditional Work Groups Semiautonomous Work Groups

(structure, staffing and task procedures)

Self Managed Teams (Group control of its own structure, staffing,

and task procedures)

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What Self-Managing Teams Manage

Schedule work assignments 67% Work with outside customers 67% Conduct Training 59% Set production goals/quotas 56% Work with suppliers/vendors 44% Purchase equipment/services 43% Develop budgets 39% Do performance appraisals 36% Hire co-workers 33% Fire co -workers 14%

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Team’s Critical Success Factors

I. Clear, engaging direction.II. A real team task.III. Rewards for team excellence.IV. Basic Material Resources.V. Authority to manage work.VI. Team Goals.VII. Team Norms that promote strategic

thinking.

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Thank you

Enjoy your RYLA