Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD,...

46
Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW

Transcript of Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD,...

Page 1: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Teaching Intercultural Competence – Hybrid Study Abroad-Within in

Chicago

Dee Ann Sherwood, PhD, MSW, MPAMarian Tripplett, Med, LMSW

Page 2: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Overview Introductions Learning Objectives Background Course Development Process Instructional Design Post Course Evaluation Lessons Learned

Page 3: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Seminar Objectives

1. Participants will learn how two distance education partners planned and implemented a hybrid (blended) graduate course in Chicago

2. Participants will understand theoretical framework for teaching intercultural competency and applications in online and f2f learning environments

3. Participants will understand strengths and limitations of the course and consider applications for their own teaching

Page 4: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Background WMU MSW Program – Southwest Campus

WMU MSW Program – Grand Rapids

Non-Traditional Students Traditional Study Abroad is often not feasible

Chicago Center for Urban Life and Culture Guest in a Sociology Course – “American Cities” Faculty Development Role

Page 5: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

WMU Faculty Development Weekend

Page 6: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Course Development ProcessOn the long bus ride home… How can we bring this to our students? How much would it cost? What would course readings look like? How could we create content on Elearning? How could we connect our distance education programs via

‘Lifesize’? How could we better develop build intercultural competence? How could we get our Department Chair to agree?

Page 7: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Course Development Process

1. The number of students studying abroad represents only about 1% of all students enrolled at institutions of higher education in the United States.

NAFSA: Association of International Educators (2010). Trends in Study Abroad.

2. Studying abroad experiences involve transformational learning by via utilizing “dissonance” and “cultural shock”

Samavar, L. A., Porter, R. E. & McDaniel, E. R. (2007). “Communication between cultures: Improving intercultural Communication.” Belmont, CA: Thomson Higher Education.

Brewer, E. and Cunningham, K. (2009). Integrating study abroad into the curriculum. Sterling, VA: Stylus Publishing.

Page 8: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Course Development Process3. Study abroad “within” a U.S. urban center can work with similar

dynamics of inducing moderate cognitive dissonance and low level culture shock-adaptation processes.

4. There is some value in being an “outside” observer of a community, facilitated by a cultural guide. We are less able to “see” the boundaries or borders that we unconsciously observe in our daily routines.

5. Weekend Experience + Six Step System of Hybrid Delivery

Reading, Thinking& Writing, Discussion, Working with Cases, Practicing, and Evaluation

Chang, V.N. Scott, S.T., Decker, C.L. (2013). Developing helping skills: A step by step approach to competency.

Page 9: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Syllabus Development Online Reading Discussion Forums (5 Questions) Pre-Post Online Self-Efficacy Ratings “Face-to-Face” Classroom Discussion Letter to Self Cultural Genogram Challenging Assumptions Paper

Page 10: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

EPAS 2.1.4 Engage diversity and difference in practice.

PB14 Recognize the extent to which a culture’s structures and values may oppress, marginalize, alienate, or create or enhance privilege and power.

PB15 Gain sufficient self-awareness to eliminate the influence of personal biases and values in working with diverse groups.

PB16 Recognize and communicate their understanding of the importance of difference in shaping life experiences.

PB17 View themselves as learners and engage those with whom they work as informants.

 2.1.5 Advance human rights and socio-economic justice.

PB18 Understand the forms and mechanisms of oppression and discrimination.

Page 11: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Weekend Experiential Activities

Friday Prayer Service at the Islamic Center LGBT Center on Halstead Devon Street – Little India Pilsen Murals Tour – Mexican American Community Peoples Palace – Southside Tour Bud Billiken Parade – African American Community Dim Sum Lunch – Chinatown Rainbow Push Coalition Hull House – Jane Addams Residence and Dining Hall

Page 12: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.
Page 13: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Discussion Forum: Introductions

“I am very excited to help build on the knowledge and history of social workers. I am a mother of two girls, foster mom on one, and a grandmother of four. I have an extremely life, but a passion for people. I look forward to meeting and learning from each of you.”

Page 14: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Student Reflections

“I thought the itinerary was quite interesting when it was released. I was even more intrigued after our class discussion before the trip…The shape of my own belief system was clarified within this study abroad within experience, in a way that would have not occurred had we not traveled to hear the speakers in their own environment.”

Page 15: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Student Reflections

“I find Peggy McIntosh’s article presumptuous and an octave too high when it comes to male privilege. While I am not an anti-feminist, I find that the least amount of forcefulness to et the point across may serve her cause better, than an accusation that men benefit at the cost of women, knowingly and feigning ignorance. I prefer to view this as an equal opportunity potential…In my experience our stripes are earned.

Page 16: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Student Reflections

After hearing Cecelia's presentation (on Gerontology in the LGBT Community) I learned that I had some assumptions that were not previously apparent to me. I did not consider that seniors in the LGBT community are similar to childless couples and singles. They may have a limited support network and not have anyone to assist them.”

Page 17: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Challenging Assumptions Paper

“ I have always been eager to learn about other cultures and I have had the privilege of traveling aboard. It was wonderful to be able to experience similar learning opportunities within my own country just a few hours away. Without being conscious of it I learned that I had many assumptions about the City of Chicago and the make up of its diverse communities.”

Page 18: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Lincoln Park Hostel

Page 19: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.
Page 20: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Kitchen and Coffee Lounge

Page 21: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Muslim Spirituality –Observing Friday Prayer

Page 22: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Pilsen Murals

Page 23: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Pilsen Murals

Page 24: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Catholic Spirituality

Page 25: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Nueva Leon – Mexican Food

Page 26: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

East Indian Community

Page 27: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Devon Street

Page 28: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Grocery Shopping

Page 29: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Henna and Hair Styles

Page 30: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

LGBT Consignment Store

Page 31: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

LGBT Center on Halstead

Page 32: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Southside Chicago Tour

Page 33: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

The People’s Palace

Page 34: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Southside Communities

Page 35: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Soul Food

Page 36: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Emmitt Till’s Home in Chicago

Page 37: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Bud Billiken Parade

Page 38: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Rainbow PUSH Coalition

Page 39: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Hull House

Page 40: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Night Life - Jazz

Page 41: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Chalk Project – “Before I Die”

Page 42: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Evaluation

Pre-Post Self-Efficacy Survey – Utilized Likert Scale Items

Open Ended Questions – Ad Hoc Survey Debriefing Process During Weekend Traditional Course/Instructor Evaluations

Page 43: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Lesson Learned Even unpleasant experiences can be opportunities for reflection

and learning.

1. Bus Parking

2. Dim Sum lunch When traveling in large groups, prepare students for inevitable

delays: mono vs. polychronic time. Blending brief, short-term experiential learning with online

synchronous and asynchronous discussions can lead to powerful transformative learning experiences.

Page 44: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Lesson Learned Retrospective self-efficacy assessments may be a more accurate

measure than pre-post measures.(Sometimes, you don’t know what you don’t know).

Discussions about power, privilege and oppression can surface students feelings of anger, guilt and frustration. It’s important acknowledge this is okay – throughout the learning process. “Microagressions” should be discussed. (Sue, 2010)

Students can and do move from personal awareness to professional values and expression, once their feelings are expressed, explored, validated, and/or reframed.

Page 45: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Lesson Learned There needs to balance between cost savings and addressing students

expectations for accommodations. Students may progress from intercultural competency toward “cultural

humility” – Decentering experiences may lead to a tolerance for ambiguity, more careful listening, and greater appreciation and respect for differences.

This course lead us to question why we could were not doing similar work in our own cities – understanding murals, community centers, and working with cultural guides. At the same time there a kids of professional development that is unique to learning via travel to new places. A few of our students had never been outside of the state of Michigan or been a passenger on an airplane.

Page 46: Teaching Intercultural Competence – Hybrid Study Abroad-Within in Chicago Dee Ann Sherwood, PhD, MSW, MPA Marian Tripplett, Med, LMSW.

Questions/Discussion

1.How interested would you or your students be in a course like this?

2.What aspects of the course are most applicable? Less applicable?

3.What is unclear/needs more conceptual development?