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    Teaching and Learning for the World of Work: New Ideas for the Education ofVET and HRD Professionals

    Graham Attwell, Institut Technik und Bildung, Bremen University

    Abstract

    The paper discusses the initial outcomes of research being undertaken for a European

    Community funded research project, EUROPROF, which is examining the education

    of professionals in vocational education and training. The paper examines changes in

    technology and in work organisation and considers the implications for teaching and

    learning. Of particular interest for the idea of life long learning is the development of

    professional competence and expertise in an occupational setting. The need to embed

    the development of learning strategies, key competences and cognitive learning in an

    occupational context has led to the development of theories based on work process

    knowledge. The paper examines two aspects of the changing role of teachers and

    trainers: the instructional activities required to promote the attainment of vocational

    learning and expertise and the role of organisational learning in the continuing

    development of competence. Finally, there is a brief examination of existing

    provision for the education of VET professionals leading to a call for the

    development of a new expanded vocational pedagogy which includes both general

    pedagogy and education and also the competences linked to work related process

    knowledge.

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    Introduction

    The new emphasis being placed on lifelong learning has important implications for

    almost every aspect of education and training including organisation, curriculum,

    pedagogy and skills development. Notably it has led to increasing research in the

    vocational sector, formerly the Cinderella of education and training. Whilst the

    traditional role of vocational education and training (VET) has been training for

    initial skills and managing or mediating the school to work transition, the new

    expanded role includes retraining to counter unemployment and social exclusion. It

    also encompasses the facilitating of work place learning and continuing training to

    ensure the workforce have the skills required for new production processes and new

    technologies. This new role has in turn led to a resurgence of interest in learning

    theory and how effective learning take place in the workplace. At the same time there

    has been a growing political and social dimension focusing on how different countries

    are managing and developing programmes for skills acquisition and enhancement and

    thus there has been a corresponding growth in comparative VET research. This has

    been encouraged by the European Union which has recently launched two separate

    transnational research programmes including vocational education and training.

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    This paper is based on the initial research undertaken for one of the new European

    research projects - New Forms of Education of Professionals for Vocational

    Education and Training (EUROPROF), funded through the Leonardo programme

    Surveys and Analyses strand. The project, which includes partners from thirteen

    different European countries, aims to identify new occupational profiles for teachers

    and trainers involved in both initial and continuing vocational education and training

    in vocational schools and in the workplace. These profiles will then be used to

    generate a new programme framework leading to a Masters qualification to be piloted

    in a number of universities in the different member states. Although the European

    Commission has funded a number of previous training the trainer` projects, it is the

    view of the project co-ordinators, the Institut Technik und Bildung at Bremen

    University, that these have often floundered because of the lack of basic research into

    the new roles of trainers and an understandable desire to try to draw up demonstrable

    outcomes quickly. Secondly, many of these projects have focused on pedagogical

    skills for trainers whilst failing to consider adequately the centrality of work based

    learning or work process learning in the acquisition of vocational skills and expertise.

    This is seen as particularly important given the current emphasis being placed on

    social innovation in furthering competitiveness and countering unemployment in the

    countries of the European Union. Therefore, an early focus for the project has been to

    look at the meaning and nature of work based expertise and skills, at how effective

    learning can be encouraged and developing a shared understanding and definition for

    what constitutes expertise for vocational teachers and trainers themselves. This paper

    addresses some of these questions through a consideration of the changing economic

    and social contexts of the European member states and a review of different concepts

    of professional and occupational competence and expertise. The paper examines the

    idea of work process knowledge and goes on to consider the implications of these

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    ideas for the future role of teachers and trainers. It also looks at two aspects of this

    changing role: the instructional activities required to promote the attainment of

    vocational learning and expertise and the role of organisational learning in the

    continuing development of competence. Finally, there is a brief examination of

    existing provision for the education of VET professionals leading to a call for the

    development of a new expanded vocational pedagogy which includes both general

    pedagogy and education and also the competences linked to work related process

    knowledge.

    The Economic and Social Context

    The last two decades have seen heightened competition between the economies of

    western Europe and the far east, especially with the new growing economies of the

    countries of the Pacific Rim. At the same time Europe has gone through a series of

    cyclical economic recessions leading to a review of economic and industrial

    manufacturing organisation and strategies. The initial response to this new situation

    was, commonly, rationalisation and downsizing which attempted to achieve higher

    levels of efficiency and cost savings within a Tayloristic production framework. More

    recently a trend has emerged, which has been described as a new production

    paradigm, encompassing the following features:

    The creation of flexible production systems which can meet short deadlines and

    solve problems as they arise;

    The implementation of new quality management systems;

    Shorter product life cycles;

    The introduction of new forms of work organisations.

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    The new methods of industrial manufacturing and work organisation are having a

    dramatic effect on skills demand and occupational profiles and thus on the demands

    placed on vocational education and training.

    Pressure towards better quality and shorter life-cycles of products increases the

    need to develop more integrated strategies for new technology, work organisation

    and skill formation. This is leading to a focus on key competences or core skills

    such as teamwork, information technology, communications, decision making and

    on shaping skills1;

    The rapid evolution of technologies is bringing about a fundamental change in the

    role and structure of manufacturing companies leading to demand for new skills;

    There are fewer and fewer routine and low skilled or unskilled jobs left and

    existing and newly created jobs tend to demand higher levels of skill. In this

    respect, there are strong arguements in favour of multi-skilling and customer

    orientated skills.

    Professional and Occupational Competence and Expertise

    1 The somewhat unusual term shaping means something like self determined, independent designof work , technology, even life style (Heidegger, 1995, 3). It will be explained more fully later inthe text.

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    As economists have emphasised the increasing importance of human capital as the

    unique factor in economic development and competition (Brown and Lauder, 1995,

    21), so has the debate over the nature of professional competence and effective

    learning of skills come to the fore. Traditional definitions and explanations of

    professional competence or expertise have been based on theories of technical

    rationality - on the assumption that learning can be applied in predictable and

    repeated ways. Limitations in the epistemology of technical rationality and the

    response to changing forms of work organisation have led to new definitions and

    explanations of professional expertise which emphasise the importance of reflection-

    in practice (Edwards, 1993, 49). Alan Brown (1994, 11) cites Mansfield and

    Mathews (1985) who describe occupational competence as comprising three

    interrelated components - tasks, task management and role or job environment whilst

    Leat (1993, 507) defines competence as the state whereby behaviour, cognition and

    thinking are in sympathy. New definitions have stressed the importance of

    capability - of the ability of employees to learn new skills as the basis for future

    performance (Eraut, 1993, 10). Alan Brown (1994, 12) goes on to look at the

    requirements of major industrial companies in terms of the competence of their

    workforce. British Telecom emphasise the value capability as the outlook,

    understanding and way of working that promotes innovation. The German car

    manufacturers, Volkswagen, have a similar forward looking definition of skill:

    competence which is primarily concerned with current job demand does not cover

    the whole field. It fails to respond to our view of long term company needs and of our

    image of future employees.

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    New forms of work organisation have challenged the traditional Tayloristic

    separation of conception from execution and has led to a questioning of the divisions

    between theoretical knowledge and practical skills. It has also led to an attack on

    traditional behaviourist learning principles: on the narrow technicist approach which

    defines useful knowledge in the light of bureaucratic and corporate needs (Collins,

    1991) cited in Hyland, 1993, 93). It has also led to an increased stress on the need for

    broad based learning and skills and for the development of core skills or key

    competences - team working, being able to communicate effectively, problem solving

    and being willing to learn (City and Guilds, 1993, 4). Core skills and key

    competences facilitate transferability of occupational competence and work related

    skills to shape new work organisations and new technology. The technocratic

    argument which occurs in most countries is that learning to learn is fundamental if

    workers are to be able to adjust to changing organisational structures, technological

    innovation and almost constant change in work processes (Brown, 1994, 13).

    Work Process Knowledge

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    The need to embed the development of learning strategies, key competences and

    cognitive learning in an occupational context has led to the development of theories

    based on work process knowledge. Traditional pedagogical practices have rendered

    key aspects of expertise and real professionalism invisible to students (Enkenberg,

    1994, 204). The curriculum has been based on a knowledge hierarchy of basic

    science, followed by applied science and then the technical skills of day to day

    practice (Ibid., 204). Enkenburg stresses the importance of learning being situated -

    knowledge cannot be separated from its source and context or its environment.

    Knowledge is relative and learning occurs through a process of culturalisation as

    concepts are understood through use. Knowledge is most powerfully adapted in

    authentic activities, that is, if it is coherent, meaningful and purposeful within the

    social framework (Ibid., 206). Workers today have the need to plan, explore, reflect

    and evaluate their own activities and practice. Expertise is based on conceptual,

    procedural and situational (practical) knowledge. Work process knowledge

    emphasises the importance of critical points which require actions based on holistic

    expertise rather than simply academic knowledge. The development of expertise in

    work process knowledge is dependent on three dimensions: on implicit knowledge,

    tacit knowledge and on environment. The task for vocational education and training is

    to integrate critical points into an experience-based learning strategy. Expertise is

    domain specific and builds up through the refinement of preconceived notions and

    theory during practical experience (Brown, 1994, 15).

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    Whilst reflection and pro-activity are two facets of developing expertise, there is a

    developing consensus on the value of teaching thinking skills to aid problem solving

    performance in an occupational context (Ibid., 20). Deep seated competence is

    dependent on a balance between learning for work and learning at work and learners

    need to gain the mastery of a substantive knowledge base as an important component

    of the intellectual development associated with the development of expertise (Ibid.,

    34). Such a knowledge base not only accentuates experts problem solving ability but

    is central to the practice of shaping competences - that is, the ability to shape working

    organisation and technology and skills in order to develop social innovation.

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    The development of cognitive learning skills and work based process knowledge pose

    new questions and challenges for the organisation and practice of vocational

    education and training. How can people be educated so that both domain specific and

    more general wide area wide characteristics of expertise can be acquired within

    learning settings? How can learning be designed in order that individuals may transfer

    skills? Mjelde (1994, 198) says that learning becomes real through a process of

    interpersonal activities between persons and materials. Individuals use their

    experiences as a foundation for the personal construction of knowledge from internal

    representations. Learners gain knowledge through a process of personal and co-

    operative experimentation, questioning and problem solving through which meaning

    can be constructed. Learning is the articulation of schemata which incorporate

    cognition, perception and action. Schemata are made meaningful by jointly carrying

    out activities with an expert in such a way that the learner gradually masters

    successively more difficult parts of the task through successively more complex

    stages (Ibid., 198). The central aspect of vocational education and training is learning

    by doing, gaining professional skills while interacting with materials, teachers and

    fellow workers. The authenticity and transfer of knowledge and skills may depend on

    the refinement of intelligent instructional systems and on the design of learning

    environments in which students are helped to construct knowledge themselves

    (Enkenberg, 1994, 277). Within these learning strategies there is emphasis on the

    development of inferential and metacognitive skills. Nieuwenhuis (1991, 8) proposes

    the development of cognitive apprenticeships as a strategy for the development of

    higher order skills encompassing key / core competences. Cognitive indicates that

    the apprenticeship methods are not only focussing on the acquirement of traditional

    apprenticeship skills, but also on acquissition of knowledge based skills usually more

    associated with conventional education. Apprenticeship indicates that the central

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    activity is learning and acquiring knowledge and skills and that learning is situated

    and context dependent (Mulder, 1995, 3). Teaching and learning strategies include

    modelling, coaching, scaffolding and fading, articulation, reflection and exploration

    (Enkenberg, 1994, 212).

    New Roles for VET and HRD Professionals

    The demand for broader based learning, for the development of cognitive and

    thinking skills and the acquisition of work based process knowledge is leading to a re-

    examination of the role and competences of VET and HRD professionals. This paper

    will look at two aspects of this changing role; the instructional activities required to

    promote the attainment of vocational learning and expertise and the role of

    organisational learning in the continuing development of competence. Whilst the first

    may be associated primarily with initial vocational education and training (and thus

    with vocational teachers) and the second with ongoing work place learning (and thus

    with the role of HRD professionals), it is argued that there is a process of

    convergence in the roles, competences and occupational profiles of both VET and

    HRD professionals. Activities associated with human resource development may be

    most effective when associated with mediated learning involving the intervention of a

    teacher. Papadopoulos (1994, 175) asserts the need for teachers to become the

    spearhead of change and progress in teaching and learning processes and sees a

    crucial role for the training of teachers and trainers:

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    In the case of teachers, a greater opening up to the world of work is

    necessary. They must change their approach to teaching by placing a

    greater emphasis on empirical learning - learning by doing - drawing on

    lessons learned from the workplace. Trainers need to develop a capacity

    for introducing abstract concepts into vocationally based learning, a

    change necessitated by the growing information and knowledge

    components of all jobs.

    Engestrm (1994) points out that whilst there are many examples of productive

    learning in everyday situations investigative deep-level learning is relatively rare

    without instruction or intentional self instruction. For that very reason, instruction is

    necessary. Its task is to enhance the quality of learning, to make it purposeful:

    Teaching involves:

    organisingthe contexts and communities of learning;

    formulatingorganisational objectives

    structuringinstructional contents

    guiding and monitoringthe students advancement through the integral cycle of

    investigative learning;

    interacting and conductingconversation with the students

    planning and assessingthe overall instructional process

    (ibid., original emphasis)

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    Some new and emergent forms of workplace organisation and production systems

    have been labelled as learning organisations. Within the learning organisation,

    Human Resource Development is integrated in the organisational functioning and, in

    turn, the organisation influences the content and form of the HRD activities

    (Tjepkema and Wognum, 1994, 3). The ongoing development of individuals and the

    organisation as a whole, form the central point of attention for HRD and VET. HRD

    managers fulfil the role of learning facilitators and consultants, provide tools for on

    and off the job learning and act as change agents to support and guide the

    implementation of learning tools. Tjephema and Wognum identify a focussed

    approach to HRD activities:

    Shift in area of attention from training to learning;

    Change in outlook - learning is the starting point, not training, with HRD

    practitioners supporting and facilitating rather than selling courses;

    Position of HRD - no longer a separate department but embedded in the

    organisation.

    (Ibid., 3, original emphasis)

    HRD plays the role of promoting not only single loop learning through fostering

    positive learning attitudes and creating conditions in the workplace which facilitate

    learning, but also double loop learning through guiding the implementation of change

    and fostering innovation. The tasks for HRD practitioners are (Ibid., 5):

    the development and execution of training;

    the facilitating of learning in the workplace;

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    the provision of advice to management on learning strategies in the workplace.

    Both VET and HRD professionals may be seen as playing common roles in creating

    learning conditions, in structuring learning, in providing guidance and monitoring for

    learners and in planning learning objectives and activities. In both there is an

    emphasis on the provision of situational learning, encouraging learning through doing

    and on guiding and facilitating the process of reflection (Ibid, 13).

    The Reflective Practitioner

    Many of the current debates in the training of teachers and trainers have been

    generated by Donald Schns theory of the reflective practitioner. Building on the

    earlier work of Kolb and Fry on their experiential learning cycle he outlined a model

    for learning which would bridge the gap between academic theory and professional

    practice by integrating the two into a cycle of learning (Johnston, 1995, 75). This

    model brings together theory - defined as the sphere of abstract knowledge or

    speculative thought and practice defined as the action or execution as opposed to

    theory (Ibid., 75). Schn held that traditional schools of professional education had

    concentrated on teaching the tenets of knowledge and practices of a particular

    profession (Ibid., 75). In practice, these constituted the rules and models of that

    profession. However, problems are more complex, frequently with a values

    dimension and unyielding to professional formulae. New professional images are

    required to deal with these complex dimensions (Elliott, 1991, cited in Leat, 1993,

    501):

    1. Collaboration with clients (individuals, groups and communities);

    2. The importance of communication and empathy with clients as a means of

    understanding;

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    3. New emphasis on holistic understanding of situations as a basis for professional

    practice rather than a set of specialist categories;

    4. Self reflection as a means of overcoming stereotypical judgements and responses.

    Leat (1993, 504) quotes Corno (1989) who held that effective teachers are those who

    employ metacognitive approaches to model expert processes for pupils and Blagg

    (1981) who recognised that high level control processes are responsible for the

    selection and sequencing of many lower order skills in order to create purposeful,

    cognitive strategies. Griffey and Hughes (1996, 8) consider that learning will be most

    effective where facilitators of learning such as tutor or coach, themselves engage in

    learning to learn, facing problems, adapting to these in the practical context and

    reflecting on problem formulation and problem solving strategies.

    Thus teachers need to be able to reflect on their own professional activities and

    experience in order to create learning strategies and model expert processes for

    students. For vocational education and training practitioners, such reflection has a

    multi faceted direction; reflection on action as professional teachers, on didactic and

    pedagogic processes, on actions as vocational experts and on the application of bodies

    of vocational knowledge which finds representation as work process knowledge. This

    demand has consequences not only for the competences required of VET and HRD

    professionals but also for their education and training. The ability to apply work

    process knowledge must be combined with pedagogic practice or teaching skills in a

    holistic way. Education and training programmes for HRD and VET professionals

    must take account of the development needs of both aspects of professional identity

    and competence.

    New Profiles for VET Professionals

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    New forms of basic and further education for VET professionals have to refer to this

    new perspective. This is true for the trainers and teachers who actually carry out the

    initial and further vocational education and training of young people in classrooms

    and in enterprises and for the consultants, managers and planners responsible for the

    design and support of the VET process. A new professional profile for VET

    professionals based on new perspectives, roles, responsibilities and competencies will

    necessarily be multi dimensional and will entail the integration of different expertise

    and skills. The new expertise of VET professionals should encompass VET itself, in

    so far as it relates to specific occupational skills and experience, and more general

    aspects of Human Resource Development but should also include work related

    knowledge and practice.

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    It is recognised that such an agenda stands in contrast to the practice prevalent in

    many European countries. Two particular models may be noted: The English

    speaking countries assume that vocational teachers have already acquired

    occupational competence and provide a context free pedagogic training programme,

    usually through part-time provision whereas Germanys full time university based

    education programme concentrates on subject based learning in addition to social

    pedagogics. Neither model, it can be argued, provides VET professionals with

    expertise in the critical area of work process learning. Of course this is not to deny

    that there exist many attempts at developing new and radical programmes and

    practices in the education of VET professionals, and it will be these innovative

    examples that the Leonardo project will seek to identify and build upon.

    Nethertheless it remains our contention that there are serious problems and

    deficiencies in the way European countries are currently approaching the education of

    VET professionals and that this may have a considerable detrimental effect on the

    ability of the workforce to initiate and sustain the level of social innovation necessary

    for future economic success.

    An Innovative VET Research Culture

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    A main aim of the project is to foster, by mutual learning in a Pan-European context,

    an innovative research culture in vocational education and training. The project

    requires an interdisciplinary approach which can bring together the different

    traditions of vocational pedagogy, educational sociology, human resource

    development, educational technology and education theory2and in a new integrated

    methodology for research and development. Such an approach must also take

    account of the different national research traditions and different traditions of VET in

    Europe. The aim is to develop a new expanded vocational pedagogy which includes

    both general pedagogy and education and the competences linked to work related

    process knowledge. The intention of the project is to establish the basis for post

    graduate programmes in universities in Europe based on this expanded vocational

    pedagogy as a step towards the professionalisation of professionals and to support a

    new VET culture of research and teaching.

    2Further related disciplines include: technology, economics, psychology of work, psychology oflearning, personality research

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    Biographical Note

    Graham Attwell is a researcher at the Institut Technik und Bildung, Bremen

    University. He is currently director of the Leonardo EUROPROF project

    investigating New Forms of Education for Professionals in Vocational Education and

    Training. Prior to moving to Germany at the end of 1995 he had gained wide

    experience of training and research at all levels and sectors of education and training

    in his home country, Wales.