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Welcome !

Teachers of Joliet Township High SchoolTeachers of Joliet Township High School

Cisco IP Phone and

Voice Mail Training

Brought to you by Frances SchoepkeTechnical Trainer

with Sentinel Technologies

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Your New Phone – Model 7940

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Introduction

• Telephone Overview• Custom Information• Voicemail Overview

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Information

EXTERNAL CALLS: Press 2

EXTENSION DIALING: Use Four Digit Dialing

between Central & West campus schools

EMERGENCY CALLS: 9 1 1 or 2 9 1 1

CALLER ID: • Internal (Name & Number) • External (Number only)

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Phones Forwarded

During the day: • Phones will be forwarded to voice mail,

automatically!

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LOG ON To Your Phone

BEFORE MAKING CALLS:

• First, you must LOG ON to your phone!

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How To Log On

To LOG ON You will press the SERVICES button

EXTENSION MOBILITY

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Extension Mobility

LOG ON ID: (4 + teacher ID)

Password: 1 2 3 4 5

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Others Can Leave You A Message

1. They should call: 815-774-7400

2. Enter the teacher extension or use the directory

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Directories

GLOBAL CORPORATE DIRECTORY• Auto dialing

CALL LOGS• Missed Calls• Received Calls• Placed Calls

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New Voice Mail Message

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Soft Option Keys•Redial

•Hold

•Resume

•Transfer

•Conference Call

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Navigation Scroll Bar

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Transfer

1. press Transfer

2. dial the extension

3. press Transfer again

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Help Button

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Retrieving Voice Mail 1. Press Message

2. Enter your Password followed by #

First Time Password, use: 1 3 7 9

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First Time Mailbox Setup

Begin by opening your mailbox:

1. Record your name

2. Record a greeting

3. Create a new password

4. Accept to be listed in the Corporate Directory

“You have finished enrollment”

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Accessing Voice Mail Remotely

815-727-5734

* Mailbox ID (ext #)

Password (12345)

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Slow Down or Speed Up message

Use the * key before entering an extension number – to go directly to voice mail and leave a message.

Use the # key – to skip greeting and go to the beep.

Combine menu commands

Voice Mail Tips

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Adjustments & Settings• Phone Height

• Contrast Display & Ring Type

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Homework Assignment

Setup your voice mail

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Assistance

Cisco IP Manual

For step by step instructions

Help or Questions

Call: x6860

E-mail: helpdesk@jths.org