Teach Your Employees to Learn: How to Make Every Employee a Top Performer

37
#CLOwebinar The presentation will begin at the top of the hour. A dial in number will not be provided. Listen to today’s webinar using your computer’s speakers or headphones. Welcome to the webinar!

Transcript of Teach Your Employees to Learn: How to Make Every Employee a Top Performer

#CLOwebinar

The presentation will begin at the top of the hour.

A dial in number will not be provided.

Listen to today’s webinar using your computer’s speakers or headphones.

Welcome to the webinar!

#CLOwebinar

       

Tools You Can Use Audio Control

–  A dial in number will not be provided.

–  Adjust the volume by sliding the indicator in the Media Player box to the right.

–  Also check your computer’s volume for external speakers or headsets.

#CLOwebinar

Tools  You  Can  Use  

CLO Webinars

Speaker Bios

Resources

Media Player

Q&A

Slides

Twitter

Help

Post Event Evaluation Share This

Group Chat

HRCI & SHRM

#CLOwebinar

Tools You Can Use Q&A and Live Group Chat

–  Enter your first name and initial and join the live discussion with other webinar attendees

–  Enter technical or content-related questions into the Q&A box

–  Type your question in the space at the bottom.

–  Click “Submit.”

       

Q&A

Group Chat

#CLOwebinar

       

Tools You Can Use

Twitter -  Click “Post” in the Twitter widget.

#CLOwebinar @CLOmedia

#CLOwebinar

       

1. May I receive a copy of the slides? YES! Click on the resource list located on the top right

portion of your screen.

2. May I review the webinar recording at a later date? YES! You may log in again using today’s link to review the

presentation on-demand.

3. Is this webinar HRCI or SHRM certified? YES! The HRCI and SHRM certification codes will appear

in the box to the right of the slides after the required watch-time has elapsed.

Frequently  Asked  Ques6ons  

#CLOwebinar

       

Kellye  Whitney  Associate  Editorial  Director  Chief  Learning  Officer  magazine  

Teach  Your  Employees  to  Learn:  How  to  Make  Every  Employee  a  Top  Performer  

#CLOwebinar

       

Alex  Khurgin      Director  of  Learning  Grovo  Learning  Inc.  

Teach  Your  Employees  to  Learn:  How  to  Make  Every  Employee  a  Top  Performer  

Teach Your Employees to Learn:!How to Make Every Employee A Top Performer!

Alex Khurgin Director of Learning, Grovo @LearninKhurgin

Today’s Speaker!

Train your employees like you plan on keeping them!

11

In this webinar we’ll cover:!!✓  Why not all employees are equally good at learning—and why you need to

change that now!

✓  Techniques you can use to make learning work for everyone!

✓  How learning can help you prioritize long-term growth!  

Updating an old joke!

12

CEO

“What if we train our people and

they leave?”!

CLO

“What if we don’t!and they stay?”!

CDO

“What if we just train the top

people to leave...!

and keep everyone else?!

Employees demand learning at work!

13

90% 52% 72%

1.  The Harris Poll: The Digital Skills Gap, Harris Interactive Inc., (May 14, 2014)!2.  Montini, Laura. "Glassdoor Survey: Employees Want More Training Programs, Not Degrees." Inc.com!3.  “The Impact of Employee Engagement on Performance,” Harvard Business Review!

of employees don’t feel proficient with the

technology they use every day.

of employees say they value on-the-job training

more than a college degree.

of companies cite training as an impactful driver of

engagement.

14

Learners are not all created equal.!

A tale of two employees!

Zach Sam

Highly skilled! New to the industry!

A tale of two employees!

Zach Sam

High salary!Poor learner!

Just starting out!Elite learner!

A tale of two employees!

Sam

Zach

Skill!

Time! 2.5 years!

A tale of two employees!

Zach Sam

Obsolete! Valuable!

Top talent will leave soon!

19

It’ll be hard to replace them!

20 1.  The Deloitte Millennial Survey 2014: Big Demands and High Expectations!2.  PWC report: "Millennials At Work Reshaping the Workplace"!3.  Internet Trends 2015 – Mary Meeker, KPCB!

46% of the workforce will be

millennial in 5 years.!

8% more millennials prefer

learning opportunities than cash bonuses at work.!

59% of millennials say the

presence of state-of-the-art training is important in

deciding if they want to take a job.!

21

Don’t train your people to leave.!!Develop them to stay.!

The 6 Es of !Equilibrium!

22

1) Environmental!2) Effective!3) Effortless!4) Experimental!5) Evolutionary!6) Ecosystemic!

Environmental Create a place where learning happens everywhere!

•  Time!•  Encouragement!•  A sense of urgency!•  Accessibility!!

Effective !Learning needs to work!

24

Practice techniques: •  Spacing!•  Variation!•  Interleaving!

•  Elaboration!•  Incentivizing!•  Affective learning!•  Job aids!

Effortless Learning is hard enough without the cruft

25

Microlearning:!!Short bursts of content that bring information painlessly to learners of all strengths and abilities.!

Experimental Make big bets in small places, intelligently!

26

Be open.!Be discerning.!Be honest.!Be the innovator.!

Evolutionary Keep learners performing for the long term!

27

Develop metacognition by helping your learners build !mental models.!

Ecosystemic A harmony of content, platform, and know-how!

28

An ecosystem makes learning available to every learner throughout their time at your organization.!

Micro! Frictionless! Expert!

29

You’ll teach weak learners how to learn!•  Learning will become habitual!•  Learners will discern valuable information

for themselves!•  Metaskills will empower future growth!

30

•  Growth opportunities clarify!•  Culture becomes aligned!•  Learners have more ownership

of their careers and their companies!

You’ll engage strong learners enough to stay!

Your only competitive advantage!

31

In a future of spreading automation, people are your only competitive advantage.!

32

A Seat at the Table!

Teach your employees to learn!

33

•  Some great learners are born. The rest can be made.!

•  Organizations can no longer keep top performers who aren’t getting effective learning at work.!

•  Teach your learners to learn using the 6 Es of Equilibrium:!•  Environmental!•  Effective!•  Effortless!•  Experimental!•  Evolutionary!•  Ecosystemic!

Questions?!

34

Follow Alex on Twitter!!@LearninKhurgin

Connect:!Alex Khurgin!Director of Learning, [email protected]!

Thank You!!

35

Alex Khurgin!Director of Learning, Grovo!

[email protected]!@LearninKhurgin!

!!

Connect: Grovo.com!

[email protected]!212.924.2579!

!

Learn more:

Grovo is a better way to learn at work.!

[email protected] | 212.924.2579  

#CLOwebinar

       

Please complete the webinar evaluation.

#CLOwebinar

       

Register for the next webinar!

Employee Engagement: Stop Measuring and Start Doing

Tuesday, January 19, 2016

Webinars start at 2 p.m. Eastern / 11 a.m. Pacific

Register for all upcoming Chief Learning Officer Webinars at events.clomedia.com/webinars

OR click the icon on the widget bar!