Td sustain report

of 16 /16
Toronto-Dominion Centre Inaugural Sustainability Report

Embed Size (px)

Transcript of Td sustain report

Page 1: Td sustain report

Toronto-Dominion Centre Inaugural

Sustainability Report

Page 2: Td sustain report

2 Toronto-Dominion Centre Inaugural Sustainability Report

Message from the General ManagerFormula for Success – Enabling our Clients to Excel

David Hoffman General Manager Toronto-Dominion Centre

In my opinion, Toronto-Dominion Centre’s formula for success is a direct reflection of the unique design philosophy of its architect, Mies van der Rohe – brilliantly simple with an eye to the future. This forward focused perspective has enabled TD Centre to anticipate and often lead important changes to our industry and in the process, reinvent the relationship between buildings and the tenants that occupy them. As General Manager of this iconic Canadian property, I greatly admire and embrace Mies’s original vision and how to this day, it continues to inspire TD Centre to step into the future with confidence and enthusiasm.

Within Cadillac Fairview, that forward focused perspective influences every decision made at TD Centre – from capital development, to operations, to technological advancements, to sustainability. At Cadillac Fairview, we strive to make smart, future focused decisions that create the high performance environments needed for our tenants’ continued success. Everything we do at TD Centre is in support of this goal. It inspires our decisions and guides our every action, which in turn offers greater livability for occupants and promotes long-term business vitality.

I believe our many sustainable achievements at TD Centre reflect our values, belief in the future and contribute to the greater good of the community at large. Sustainability is also smart business and a central component of our drive to making Toronto-Dominion Centre one of North America’s leading performance focused business communities. Providing our tenants with a responsive and positive environment, coupled with occupant health and well-being is a fundamental driver for each and every one of our sustainable initiatives. Consistent with this,

TD Centre’s management team is firmly committed to the belief that the highest performing green buildings are achieved when decisions are made collectively, with our tenants, with a transparency that builds trust and encourages action.

Regardless of business type, we at Cadillac Fairview recognize that our tenants organization have the best opportunity for success when their business is supported and enhanced. Our commitment to the highest LEED-EB® certification standards, creating the very first Tenant Green Council, deploying an online Green Information Portal, constructing one of Toronto’s largest Living Roofs, and implementing industry leading waste management and energy conservation standards, are just a few examples of our forward focused decisions, supporting a community of leading businesses to excel. Through our unique process of collaboration, we are creating value that is real, measurable and sustainable.

To this end, I am proud to present the Toronto-Dominion Centre’s inaugural Sustainability Report. This report neatly outlines the tremendous progress made on the sustainability front, the value added for all stakeholders and how as a business community, we’ve positioned ourselves for future success. It is also the first of its kind, to publically highlight the sustainability programs, performance and ambitious future plans for a singular property as opposed to the conventional organization-wide approach.

On behalf of the TD Centre team, I hope you find the contents as inspiring as we do. We’re looking forward to a smart, sustainable future together.

Tear along this perforation for a summ

ary of TDC’s green initiatives and sustainability performance.

Page 3: Td sustain report


TDC Sustainability At A Glance Top Initiatives and Accomplishments



By awarding TDC the highest building certification levels, the Canada Green Building Council (CaGBC) and the Building Operators and Managers Association (BOMA) are validating TDC’s commitment to sustainability excellence.


TDC’s award-winning tenant collaboration program is raising awareness, changing behaviours, and achieving measurable economic and environmental benefits across the entire TDC community.


TDC ensures tenant space is properly ventilated and conditioned and that equipment is optimized for energy efficiency through ongoing building equipment and systems reviews.


All of TDC’s tenants are sub-metered for electricity use, providing useful consumption and cost information for each occupied space.


Daytime cleaning improves TDC’s cleaners’ quality of life, builds better relations between tenants and suppliers, and helps reduce TDC’s night-time energy consumption.


TDC provides infrastructure and services for tenants who choose low carbon transportation modes such as public transportation, bicycles, electric and hybrid vehicles and car sharing.


Retrofitted windows improve tenant comfort, save energy, and help preserve TDC’s original iconic design.


TDC’s construction manual helps tenants make more sustainable choices when it comes to construction, retrofits and fit-outs.


By collaborating with tenants in the OEP energy campaign, TDC is pursuing energy reduction opportunities such as re-lamping and midnight energy audits. TDC is also encouraging occupants to make behavioural changes like turning off equipment.


TDC uses chilled water from Lake Ontario to cool the buildings, cutting electricity use for air conditioning by 90%, reducing water use for cooling towers, and significantly contributing to TDC’s low carbon footprint.

Switch the Habit Energy Campaign signage

Tear along this perforation for a summ

ary of TDC’s green initiatives and sustainability performance.

Bixi Bike Station

Window retrofit in progress

Page 4: Td sustain report

2 Toronto-Dominion Centre Inaugural Sustainability Report

TDC Sustainability At A GlancePerformance Summary (2011)

Based on a desk count survey (17,950 desks) and total leasable, common, and CF-occupied space (5.49 million sq. ft.). All values are annual. Energy data includes electricity and natural gas consumed in all buildings (except tenant plug loads). Major energy users, such as data centres, are excluded.


Level 3: 5 (83%)

Undergoing review: 1 (17%)

83%BOMA BESt Level 3


Weight of waste: 5,000 tonnes

0.9 kg/sq.ft.

270 kg/occupant

Waste diverted from landfill: 77%



350 million litres (23% reduction from 2008 baseline)

63 L/sq.ft.

19 m3/occupant




22,000 tCO2e (12% reduction from 2008 baseline)

4.0 kgCO2e/sq.ft.

1.2 kgCO2e/occupant




Gold: 2 (33%)

Undergoing review: 4 (67%)




104M ekWh (14% reduction from 2008 baseline)

19 ekWh/sq.ft.

5,800 ekWh/occupant




#Tear along this perforation for a sum

mary of TDC’s green initiatives and sustainability perform


Page 5: Td sustain report


Sustainability Through Building Operations


GREEN BRAINTRUST: WORKING TOGETHER FOR ENVIRONMENTAL LEADERSHIP Recognizing that buildings are complex systems whose smooth operation requires input from a diverse group of people, TDC formed the Green Braintrust. The Green Braintrust is a team of experts focused on achieving and maintaining energy and environmental leadership. It includes every one of TDC’s building operators, equipment suppliers, and building and sustainability consultants. Together, the team is executing a plan to ensure that TDC’s energy and water use, indoor air quality and waste diversion results meet – or exceed – corporate targets, while enhancing tenant comfort.

Green Braintrust Team TDC Pavilion green roof under construction: a collaboration with TD Bank Financial Group

To ensure that green practices drive the way we operate and manage the TDC buildings, we follow Cadillac Fairview’s (CF) award-winning GREEN AT WORK™ program. This is a national, industry-leading sustainability program that sets operational targets and incorporates measurable benefits for all buildings owned and managed by CF.

GREEN AT WORK incorporates best practices found in market-leading certification systems (LEED EB: O&M and BOMA BESt), as well as lessons learned from CF’s own experience. The program is one of the most well-established and comprehensive sustainability platforms in the Canadian real estate industry.

At the heart of GREEN AT WORK is the idea of continuously measuring CF’s environmental footprint and setting targets to improve. GREEN AT WORK provides an internal tool for base-lining, auditing and tracking energy use, water consumption and waste diversion. A centralized system provides key environmental performance for each property. After all, what gets measured gets managed.

All major properties are expected to demonstrate improvements in energy and water consumption and waste diversion that meet or exceed annual targets. This program also ties into CF’s incentive program, which is designed to provide financial rewards to facilities and employees when targets are met. In short, GREEN AT WORK is about completely integrating sustainability into property management.

To learn more about CF’s national sustainability initiatives, see Cadillac Fairview’s Sustainability Report 2010-2011 “Building Sustainability TogetherTM”.

Page 6: Td sustain report

4 Toronto-Dominion Centre Inaugural Sustainability Report

Occupant Engagement Program

At 21,000 occupants strong, the TD Centre community plays a vital role in supporting our commitment to a sustainable future. Without our tenants fully on board, TDC could not have become the model of Canadian green real estate that it is today.

TDC’s success in engaging tenants is the result of our award winning Occupant Engagement Program (OEP). Developed in consultation with sustainability experts, TDC’s OEP is aimed at inspiring and driving change in tenants’ practices and behaviour through engagement, education and outreach.

The OEP links all components of sustainability at TDC. It addresses tenant company sustainability mandates and goals, occupant behaviour, deliverables for GREEN at WORK™, green building certifications, building revitalization projects, and partnerships with consultants, vendors and suppliers. In its comprehensiveness, measurability, and long-term focus, the OEP aspires to ingrain sustainability into the very DNA of all TDC occupants.

Many of TDC’s tenants participate in the TDC Green Council, the advisory team that drives the OEP. Green Council members meet four times a year to advise on the roll-out of the engagement program and help implement the campaigns at each tenant organization. At its core, the Green Council is the conduit for change – for green consciousness, green practices and green behaviour – in the larger tenant population.

Thanks to the OEP and the Green Council support and participation, TDC has been able to effectively integrate sustainability into its ongoing operations. By working directly with our occupants on sustainability, TDC has lead change and maintained its environmental leadership position in the Canadian real estate market.

Please read more about TDC’s initiatives by visiting our Green Portal at: Click on the TDC Green icon.

Aligning the TDC Community to Drive Sustainability


ENERGY AWARENESS CAMPAIGN REDUCES ENERGY USE TDC’s OEP proves that engaging tenants doesn’t just foster better relationships between landlord, tenant and occupants; it produces real results. The Green Council’s award-winning Energy Campaign reduced tenant plug-load and lighting load energy use by 2.4 million KWh. That’s enough to power 80 Toronto homes! The savings were made possible by revising lighting hours, turning off equipment at day’s end, and conducting midnight audits to identify additional opportunities. Based on the success of the Energy Campaign, the Green Council is developing similar campaigns to address waste and indoor air quality.

Tenant communication poster

TDC IS REACHING OUR TENANTS In our tenant survey we achieved the following results:



of tenants are aware of TDC’s commitment to green initiatives

of tenants state that green initiatives are important or very important

Green Council at Work

Page 7: Td sustain report


TDC Green: Certifications and Awards

A cornerstone of TDC’s sustainability strategy is our participation in recognized third party sustainability certification systems. Certification complements and validates Cadillac Fairview’s GREEN AT WORKTM program. It supports efficient resource use, shows alignment with international best practices and codes, manages environmental risks, and reinforces TDC’s green commitment.

Cadillac Fairview is committed to the market’s most widely adopted certification systems – LEED® EB: O&M

and BOMA BESt. All of the TDC towers are BOMA BESt Level 3 certified, except for 95 Wellington Street West, which is undergoing re-certification. By June 2012, TDC had achieved LEED EB Gold certification for 77 King Street West and TD Waterhouse Tower. TDC’s target is to have all TDC towers LEED-certified by the end of 2014.

Early Adopter of Green Building Certification

AWARDS VALIDATE TDC’S COMMITMENT TO SUSTAINABILITY TDC’s sustainability initiatives, and more importantly, its results, did not go unnoticed by the broader community. In 2011, the TDC Occupant Engagement Program received the inaugural Greening Greater Toronto Action and Innovation Award for Building Teams.

The Greening Greater Toronto Action and Innovation Awards – also labelled “The Race to Reduce” – is a progressive Greater Toronto Area initiative that encourages property owners and tenants to collaborate to overcome the “landlord tenant divide” and jointly enhance a building’s environmental performance for collective larger impact.

In the same ceremony, several other awards were announced:

n TD Bank Tower and Ernst & Young Tower won Race to Reduce Gold Participation Awards

n TD Waterhouse Tower won a Race to Reduce Silver Participation Award

n 77 King Street West, 100 Wellington Street West and 95 Wellington Street West won Race to Reduce Bronze Participation Awards

We believe these awards are a testament to the power of TDC’s green leadership vision and the depth of the engagement and collaboration of our building operators and tenants.


77 KING STREET WEST: A GOLDEN FIRST FOR CANADAIn 2010, 77 King Street West became the first building in Canada to receive LEED Canada EB: O&M Gold certification by the Canada Green Building Council. The tower’s mercury-free lighting, the significant use of public transit by occupants, and impressive energy savings from the use of district chilled water contributed to this achievement. Since that certification, TDC has achieved another Gold certification at the TD Waterhouse Tower, and we have more to come in the following years. LEED certification is a direct result of hard work, collaboration and innovation by the property management teams, their vendors and tenants.

77 King Street West TD Waterhouse Tower

Page 8: Td sustain report

6 Toronto-Dominion Centre Inaugural Sustainability Report

TD Bank Tower

% of total

77 King Street West

Energy Consumption ekWh

*Energy data includes electricity and natural gas consumed in all buildings (except tenant plug loads). Major energy users, such as data centres, are excluded.**Baseline data has been normalized for weather and occupancy.


Together, the buildings in the TD Centre complex and its 21,000 tenants consume more than 100 million ekWh of energy per year. This would power 3,400 Toronto homes. Reducing energy and its associated carbon emissions is a very important sustainability goal for TDC as well as for our tenants. It reduces TDC’s contribution to air pollution and global warming, and saves money.

TDC’s goal is to reduce energy consumption by 15% by 2013, compared to a 2008 baseline. Over the past two years, TDC has exceeded this target, having reduced energy consumption by 12% in 2010 and 14% in 2011 versus 2008. TDC’s energy reporting currently includes electricity and natural gas. For 2012 reporting, TDC will incorporate use of steam and chilled water. TDC also reports separately on its management offices’ energy use.

Working All Levers to Reduce Consumption

Electricity and Natural Gas Consumption: 2009, 2010, 2011* Reduction compared to 2008 baseline**

Electricity and Natural Gas Consumption by Tower: 2011


100 Wellington Street West

TD Waterhouse Tower

Ernst & Young Tower

95 Wellington Street West

TDC Retail

TDC Management Office
























5,850 5,81019.1 19.0105M 104M

1% 12% 14%

Page 9: Td sustain report



The TD Centre has been focused on strategically managing energy use for many years. Today the Green Braintrust guides TDC’s ongoing energy reduction efforts. The Braintrust advises us on investing in energy efficient technologies, trains property management staff in best practices, validates our results through building certification, and collaborates with tenants through the Occupant Engagement Program. All TDC tenants are now sub-metered for electricity use so they can understand how much energy they consume and when. Electricity data is accessible for all tenants on-line on the TDC Green Portal.

We estimate that, since 2008, our initiatives have collectively reduced our buildings’ energy footprint by almost 17 million kWh – a savings of close to $1.8 million.

Long Standing Dedication. Comprehensive Strategy

DAYTIME CLEANING: Changing Industry Practice.In most large commercial office towers, cleaning takes place outside of standard business hours. This means using energy into the night when buildings are largely unoccupied. Through TDC’s collaboration with the Green Council, we are breaking new ground in working with our cleaning partner to change this practice. Today, almost 50% of TDC’s floors are cleaned during the day. We have found that vacuuming, dusting and removing waste during business hours has a minimal negative impact on our tenants. To the contrary, it has fostered better relationships and clearer communication between our cleaners and our occupants. It also means a better quality of life for TDC cleaning staff, improved security, and energy and cost savings from reduced after-hours lighting and heating means.


77 KING ST W: New Windows. Big Savings. Same Great Look.Built in 1969, 77 King Street West was one of the first TDC towers to be completed. In revitalizing the building, all single pane windows were removed and replaced with thermal low-e double pane insulated glass units. To maintain consistency with the original heritage-protected architectural design, the new windows were tinted bronze. New roller shades enhance occupant comfort and provide opportunities for additional energy savings. We expect these changes to save 5M ekWh in energy and 1,200 tCO2e of GHG emissions per year. Of course, the old windows were recycled!




TECHNOLOGY• LEDsandotherenergyefficientlights



BUILDING AWARENESS• TenantGreenCouncilandOccupanyEngagementProgram

• Industryprograms:REAL pac 20b15, Green Up, Race to Reduce





Window replacement poster

INDUSTRY LEADING Energy Initiatives and Investments

Energy Campaign Lobby Signage

Page 10: Td sustain report

8 Toronto-Dominion Centre Inaugural Sustainability Report

25,100 tCO2e

TDC is closely tracking its greenhouse gas (GHG) emissions. Emission sources include building energy consumption and chiller refrigerants. TDC also voluntarily includes indirect emission sources such as tenants’ electricity use, and waste management and transportation emissions. In calculating and disclosing our emissions, TDC follows the widely adopted ISO 14064-1 standard.

As a part of the LEED® EB certifications for 77 King Street West, TD Waterhouse Tower and its peer buildings currently undergoing certification, TDC has had all GHG emissions verified by an independent auditor. TDC then published the verified GHG inventory reports for each building on the Canadian Standards Association’s CleanStartTM Registry.

TDC’s 2011 footprint was approximately 22,000 tCO2e. Compared to the 2008 baseline, TDC reduced its footprint by 12%.



TDC SUPPORTS ALTERNATIVE TRANSPORTATION Transportation accounts for 20% of Canada’s GHG emissions and air pollutants. As one of North America’s largest business communities, TDC is doing its part to reduce transportation-related emissions by supporting alternative commuting. To support tenants in using public transportation, TDC has partnered with Zipcar, the world’s largest car sharing company. As well, TDC has a secure bicycle parking facility on the P1 parking level of TD Waterhouse Tower, and plaza-level bike racks with capacity for 430 bikes. TDC’s tenant survey data shows that more than 80% of our occupants take transit to work, and many more walk and bike. Less than 5% of TDC’s occupants use a motor vehicle in their daily commute. TDC’s location, with its easy access to transit, reduces tenants’ annual commuting footprint by more than 10,000 CO2e.

Scope 1Natural gas and refrigerants

Scope 2Electricity, steam and chilled water

Scope 3Tenant plug loads

Scope 3Landfill waste

2,100 2,300




Greenhouse Gas Emissions: 2008-2011*22,100 tCO


*GHG data includes all building space. Emission sources include natural gas, diesel, refrigerants, electricity (core equipment and office tenant plug loads), steam, chilled water, landfill waste and transportation of waste to landfill.

Greenhouse Gas EmissionsExceeding Expectations



In calculating greenhouse gas

emissions, also known as carbon,

best practice is to use guidelines

developed by internationally

recognized authorities such

as the International Standards

Association and the World

Resources Institute.

To provide external stakeholders

with assurance, organizations can

choose to have their emissions

independently verified. Progressive

organizations can also publish

their emissions report on public

registries. Any member of the public

can access this information.

At TDC, we believe this

transparency plays an important

role in enhancing our reputation

as a real estate sustainability leader.

Our car share partner: Zipcar

Page 11: Td sustain report


% of total

Water A Trickle Becomes a Waterfall

TD Bank Tower


77 King Street West

Water Consumption: 2009, 2010, 2011*Reduction compared to 2008 baseline

Water Consumption by Tower: 2011

100 Wellington Street West

TD Waterhouse Tower

Ernst & Young Tower

95 Wellington Street West


125,926 36%

59,815 17%

41,070 12%

68,499 20%

52,031 15%

n/a n/a


Water access is becoming the most important sustainability issue around the globe. TDC started its conservation many years ago with the implementation of the BOMA and LEED certification programs. By addressing water consumption, TDC reduces our risk of exposure to future rate increases and anticipated changes to water use regulation.

TDC’s goal is to reduce water consumption by 15% by 2013, compared to a 2008 baseline. To achieve this, TDC has focused on implementing water conservation measures, such as replacing plumbing fixtures with low flow technology, replacing irrigation systems, or simply making irrigation unnecessary. These measures have produced results: TDC has reduced water consumption by 9%, 26% and 23% in 2009, 2010 and 2011 respectively.

Water Consumption (m3)

*Water includes water consumed in all buildings except 95 Wellington St. W.



Since 2010, TDC has been steadily

replacing all of its washroom

water fixtures with low-flow and

low-flush versions. Upgrades

include installing aerators on

existing faucets, new faucets

with automatic valve controls

and proximity detectors,

low-flush toilets and urinals. 77

King Street West alone has saved

67 million litres of water from this

fixture replacement program,

equivalent to 27 Olympic-sized

swimming pools.





19 19


n Tower by tower, TDC is undergoing

a water fixture replacement

program that installs low-flow

and low-flush fixtures

n Switching to Deep Lake Cooling and

eliminating the need for evaporative

cooling towers reduced TDC’s water

consumption by 15%, more than half

of our overall reduction9% 26% 23%


Page 12: Td sustain report

10 Toronto-Dominion Centre Inaugural Sustainability Report

Waste And Waste Diversion

TDC tenants have clearly stated that they want to contribute to Canada’s most advanced office-related waste management practices. TDC is helping them do so through a comprehensive waste reduction and diversion program.

Waste policies, waste management training, and tenant engagement initiatives are important components of our waste management program. TDC also provides tenants with a construction manual with requirements that meet or exceed LEED® standards.

TDC reviews its waste diversion performance each month. Moreover, TDC conducts a detailed annual waste audit in each tower. This provides TDC with a 24-hour snapshot of the occupant waste stream and enables us to identify areas for improvement and opportunities for new waste services.

TDC’s long-term goal is to achieve zero waste. TDC currently produces approximately 270 kg of waste per occupant per year.

YOU NAME IT, WE RECYCLE ITBesides diverting typical materials, like organics, paper, aluminum, glass and mixed plastics from landfill, TDC offers tenants a host of other opportunities for recycling.


2011 diversion rate from landfill









Waste Per Category: 2011

These include:

n Secure shredding service, recycling all paper

n Carpet recycling

n Battery recycling

n Electronics waste collection

Comprehensive Waste Reduction Initiatives

Page 13: Td sustain report


Waste And Waste Diversion

77% of waste is diverted from landfill, exceeding the industry average of 50%. Diverted materials include paper, construction materials, organics and hazardous waste.

Since 2009, TDC has targeted a minimum 65% diversion rate across the complex. Over the past three years, TDC has exceeded targets. However, with an increased volume of waste per occupant, we also need to focus on avoiding waste by reusing materials and reducing the need for disposal.

Within the TD Centre’s property management office, we are holding ourselves to the same standard. This year, we diverted 74% of our waste. However, there is room for improvement, and we will work to surpass the average TDC rate of 77% rate by 2013.

Total Waste: 4,013 ktonnesWaste Diverted: 3,023 ktonnes

Total Waste: 4,881 ktonnesWaste Diverted: 3,790 ktonnes

Total Waste: 4,915 ktonnesWaste Diverted: 3,797 ktonnes

75% 78% 77%

Waste Generation And Diversion: 2009, 2010, 2011


TEAM EFFORT: SUCCESFUL WASTE BIN DIVERSION In 2011, TDC launched comprehensive waste reduction initiatives. Shaped by the Green Council and rolled out through the OEP, this program was aimed at encouraging occupants to reduce the amount of waste produced and increase waste diverted from landfill. Based on advice from TDC’s waste management company, we provided a series of tools to help educate our tenants:

n Waste assessment: to identify tenant waste habits

n Waste mystery audit: for tenants to complete internal audits

n Waste and procurement policy template: to help tenants create their own policies

n Diversion posters: to help tenant partners educate their colleagues

n Electronic waste collection: to manage disposal of cords, cables, monitors and cell phones

With the campaign wrapping up in January 2013, the results will be shared in our 2012 report.

Beyond Targets and Industry Benchmarks

Switch the Habit Waste Campaign: Lobby Installation (top) and signage (bottom)

Page 14: Td sustain report

12 Toronto-Dominion Centre Inaugural Sustainability Report

Additional Information

BOMA BESt: Building Owners and Managers Association Building Environmental Standards. This assessment program for Canadian commercial buildings focuses on a facility’s environmental performance, including energy, water, indoor environment and environmental management systems.

Daytime Cleaning: TDC has an industry-leading daytime cleaning program. TDC defines daytime cleaning as cleaning services performed between 6 am and 6 pm.

FSC certified: Paper certified by the Forest Stewardship Council certification is produced from sustainably managed forests.

LEED®: Leadership in Energy and Environmental Design. This internationally recognized third party certification system reviews a building’s site, water and energy efficiency, waste management, material selection and indoor air quality. There are different certification programs for new construction and major renovations (NC), commercial interiors (CI) and existing buildings: operations and maintenance (EB). In Canada, LEED is administered by the Canada Green Building Council (CaGBC), while in the US it is overseen by the US Green Building Council (USGBC).

Low-e window: A window with a “low-emissivity” coating allows light to pass through but reflects back heat, reducing energy losses and improving indoor temperatures in hot and cold weather.

Midnight energy audits: A professional assessment of a particular space (like a floor or tenant space) during the night hours to ensure that specific energy reduction initiatives are active.

Electronics mystery audits: A tenant-led assessment of their space to count equipment left on or plugged in overnight.

Retro-commissioning: The process of verifying and documenting opportunities that identify low-cost operational and maintenance improvements in a building’s energy-using equipment. At a minimum, equipment is adjusted to meet the current design intent.

Sub-metering: A system used to track energy or water consumption of a particular space within a larger area that is already being measured by a meter. An example would be tenant space within a building. This additional tracking allows the user to understand precisely how much energy or water used in that space.

Waste diversion: The percentage of total waste that is diverted from landfill through composting, reuse or recycling.

Zero waste: Achievement of a minimum 95% diversion ofwaste from landfill. This is the industry standard.

This report contains information about six office properties included in the Toronto-Dominion Centre, Toronto:

n TD Bank Tower – 66 Wellington Street West (Tower 1)

n 77 King Street West (Tower 2)

n 100 Wellington Street West (Tower 3)

n TD Waterhouse Tower – 79 Wellington Street West (Tower 4)

n Ernst & Young Tower – 222 Bay Street (Tower 5)

n 95 Wellington Street West (Tower 6)

Where applicable, impacts from TDC’s management offices have been separated from the tenant footprint.

Year 2011 refers to Cadillac Fairview’s GREEN AT WORKTM year September 1, 2010 to August 31, 2011; 2010 is similar.

2009 includes November 1, 2008 to August 31, 2009 as part of transition to GREEN AT WORK year.

Energy data includes electricity and natural gas consumed in all buildings (except tenant plug loads). Major energy users, such as data centres, are excluded.

Greenhouse gas data includes all building space.

Waste data includes all office and retail space.

Water data includes water consumed in all buildings except 95 Wellington St. W.

DataEnergy and water baseline data has been normalized according to weather and occupancy.

Energy data includes electricity and natural gas consumption.

Greenhouse gas emissions include natural gas, propane, diesel, refrigerants, electricity (core equipment and office tenant plug loads), steam, chilled water, landfill waste and transportation of waste to landfill.

MethodologyThe Greenhouse Gas Protocol and ISO 14064-1 were used to develop the 2008 and 2011 greenhouse gas inventories.

REALPac’s “A Guide to Corporate Responsibility and Sustainability Reporting in the Canadian Real Property Sector” and European Public Real Estate Association’s “Best Practices Recommendations on Sustainability Reporting” contributedto this report.

Definitions BoundariesABOUT THE TORONTO-DOMINION CENTREDesigned by Ludwig Mies van der Rohe, the Toronto-Dominion Centre (TDC) comprises six office towers located at 66 Wellington Street West (TD Bank Tower), 77 King Street West, 100 Wellington Street West, 79 Wellington Street West (TD Waterhouse Tower), 222 Bay Street (Ernst & Young Tower), and 95 Wellington Street West in Toronto. All together, the office complex offers more than four million square feet of leasable space.

TDC tenants include leading Canadian and international firms in the legal, financial, mining and professional services sectors, among others. Every day, a community of over 21,000 occupants and 50,000 visitors connect in these buildings for business and personal purposes contributing to the economic and social fabric of the Toronto downtown core.

The Toronto-Dominion Centre is owned by The Cadillac Fairview Corporation Limited, the real estate arm of the Ontario Teachers’ Pension Plan.

ABOUT THIS REPORTThis Sustainability Report focuses on the Toronto-Dominion Centre’s sustainability activities and accomplishments to June 30, 2012.

© The Cadillac Fairview Corporation Limited, January 2013.

Page 15: Td sustain report

What’s Next

This report was developed and produced in collaboration with Loop Initiatives.

n Platinum Certification: 100 Wellington Street West is one of the first two office towers in Canada to achieve LEED® EB Platinum certification. TDC is committed to having the remainder of its towers LEED EB certified by the end of 2013.

n Green Portal: Mid-2012, TDC launched a ground-breaking interactive online site dedicated to everything green and sustainable at TDC. The first of its kind in Canada’s commercial real estate industry, it provides comprehensive information on sustainability achievements and current initiatives, as well as tips, facts and real-time electricity data.

n Living Roof: TDC collaborated with TD Bank Group to build a Living Roof on top of the iconic TD Bank Pavilion. The Living Roof actively contributes to a healthier community.

n Expanded Daytime Cleaning: To continue reducing TDC’s environmental impact and operating costs, we are expanding our successful “during the day” office cleaning program.

n Occupant Engagement Program Waste Campaign: This, the OEP’s third campaign, is designed to provide opportunities for all building stakeholders to engage in environmental stewardship. The results demonstrate what can be achieved when landlords and tenants work together in pursuit of a common goal.

n Occupant Engagement Program Air Quality Campaign: This is the fourth campaign designed by the Green Council and delivered through the OEP at TDC. It recognizes that the quality of both indoor and outdoor air affects our tenants’ productivity, health and general well-being.

Read our 2012 report to learn more about our continuing commitment to sustainability.

For detailed TDC data, visit TDC’s Green Portal at and click on TDC Green icon.

For further inquiries regarding TDC’s sustainability initiatives, please contact David Hoffman, General Manager at david.hoffman @

Also see The Cadillac Fairview Corporation Limited’s Sustainability Report “Building Sustainability TogetherTM”, which you can access at

Page 16: Td sustain report

Toronto-Dominion Centre Sustainability Report