t&d ppt
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HISTORY OF JAMMU AND KASHMIR BANK
Established on Oct. 1, 1938 while it had started operating from July 4th, 1939 onwards
Declared as a government bank according to the provisions of the Indian Companies Act 1956
At present, the J&K Bank has around 500 branches across the country .It is also a listed at the (BSE) and the (NSE).
MISSION OF THE BANKTo provide the people
of J&K internationa
l quality financial
service and solutions
To be a super-
specialist bank in the rest of the
country
UNIQUE CHARACTERISTICS & SERVICES
only banker and lender to the
Government of J&K
collects taxes pertaining to
Central Board of Direct Taxes, in
Jammu & Kashmir
purposes of disbursing the
salaries of Government
officials
carries out banking
business of the Central
Government
REACHING TO THE CUSTOMER
creative campaigns are
being undertaken to create a strong "Brand Identity"
for the Bank
sponsored weekly radio program
named "JK Bank Dairy" which is aired from the
three stations of radio Kashmir viz., Srinagar, Jammu
and Leh
provides awareness and up-
to-date information about banking in general
and products/services
offered
CUSTOMER SERVICE
Bank’s web site is a powerful resource for customer education
and information.
updating of the site is done on daily basis
site attracts on an average 700 visitors
weekly
HUMAN RESOURCES DEVELOPMENT
Quality of human resources indicates the ability of Bank to deliver value to its customers
Emphasis has been on integrating HRM strategies with business strategies
OBJECTIVES OF THE STUDY
To determine the effectiveness of the training program
To determine the most preferred method
To measure the efficiency of trainers
PRIMARY DATA
Survey conducted to
retrieve information
Questionnaire
prepared
Collected through
observations,
experiences
SECONDARY DATA
Collected From Various Articles On Internet
Referring Various Business Newspaper, Magazine
PURPOSE OF TRAINING To Increase Quality, Productivity To Improve Organizational Climate To Develop Innovativeness, Creativity To Improve Communication, Leadership,
Teamwork
EMPLOYEE TRAINING METHODS On The Job Training : takes place in real
environment Off The Job Training : training imparted
away from the employee’s immediate work area
ON THE JOB TRAINING METHODS
Job Instruction Apprenticeship
Coaching Job Rotation
Committee Assignments
OFF THE JOB TRAINING METHODS
Class Room Lectures
Simulation Exercises
Programmed Instruction Role Playing