TCMA: Future of Government
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Transcript of TCMA: Future of Government
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F U T U R E O F G O V E R N M E N T
Sunday, June 23, 13
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I N T R O D U C T I O N S
Sunday, June 23, 13
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what is it, why does it matter
G O V 2 . 0
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by Kecko
by mlovitt
Gov 1.0 Gov 2.0
Sunday, June 23, 13
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CITYGOVERNMENT
Gov 1.0
Citizens
Sunday, June 23, 13
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CITYGOVERNMENT
Gov 1.0
Citizens
Sunday, June 23, 13
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CITY GOVERNMENT
Gov 2.0
Citizens
Sunday, June 23, 13
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CITY GOVERNMENT
Gov 2.0
Citizens
Sunday, June 23, 13
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CITY GOVERNMENT
Gov 2.0
Citizens
Sunday, June 23, 13
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CITY GOVERNMENT
Gov 2.0
Citizens
Sunday, June 23, 13
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Person-to-Person
How We Interactive With
Government
Sunday, June 23, 13
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Person-to-Person
Self-Service
How We Interactive With
Government
Sunday, June 23, 13
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Person-to-Person
Self-Service
InternetHow We Interactive With
Government
Sunday, June 23, 13
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Person-to-Person
Self-Service
Internet
Mobile
How We Interactive With
Government
Sunday, June 23, 13
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Person-to-Person
Self-Service
Internet
Mobile
Augmented
How We Interactive With
Government
Sunday, June 23, 13
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Person-to-Person
Self-Service
Internet
Mobile
Augmented
Predictive
How We Interactive With
Government
Sunday, June 23, 13
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Person-to-Person
Self-Service
Internet
Mobile
Augmented
Predictive
How We Interactive With
Government
Gov 1.0
Gov 2.0
Beyond
Sunday, June 23, 13
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WHY NOW? THE STAGE IS SET
I3aac
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Steve Rhode
HYPER-CONNECTIVITY
Developed In Collaboration With Daniel Charboneau
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CRITICAL MASS
Anirudh KoulDeveloped In Collaboration With Daniel Charboneau
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IntelFreePress
AND LOTS OF ENERGY!
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Image Soure: ETHAN BLOCH, FlowtownData Source: PostRankhttp://www.flowtown.com/blog/how-social-engagement-is-changing?display=wide
But It’s Leaving Where It Originated!
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The Empire State Building Took 7 Million Man Hours To Build...
Now Imagine If We Could Leverage Hyper-connectivity, Critical Mass & Engagement?
Sunday, June 23, 13
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The Empire State Building Took 7 Million Man Hours To Build...
If We Could Harness People’s Free Time We Could Build 4 Per Minute!
Now Imagine If We Could Leverage Hyper-connectivity, Critical Mass & Engagement?
Sunday, June 23, 13
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ACTIVE VS. PASSIVE
What Is Crowdsourcing?
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ACTIVE
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PASSIVE
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PASSIVE
200 Million Solved Each Day150,000 Hours Of Translation Work Per Day (Avg. 10 seconds per user)
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Is the crowd wise?
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THE RISE OF A NEW CROWD
mclib dot net
Sunday, June 23, 13
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CNN Tech ArticleSunday, June 23, 13
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Photo: Mashable
Sunday, June 23, 13
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http://www.pcmag.com/image_popup/0,1871,s=1713&iid=378395,00.asphttp://www.youtube.com/watch?feature=player_embedded&v=Ug1BBMtVYgI#!Sunday, June 23, 13
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D I S R U P T I V E T R E N D S
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William Hook
BYOD
Sunday, June 23, 13
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RAPID INNOVATION
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NEW FORMS OF CREATION
Sunday, June 23, 13
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NEW FORMS OF INTERACTION
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THE RISE OF GAMIFICATION
amboo who?
Sunday, June 23, 13
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PREDICTIVE EVERYTHING
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OPEN DATACOMMUNICATION
ENGAGEMENTPLATFORMS
TECHNOLOGYMETHODOLOGIES
T E C H N O L O G Y B R E A K D O W N
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O P E N D A T A
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FEDERAL IT DASHBOARD http://www.itdashboard.gov/
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DATA.GOVSunday, June 23, 13
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OPEN CRIME REPORTINGSunday, June 23, 13
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OPEN FINANCESSunday, June 23, 13
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AUGMENTED REALITY App Store: Layar
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SitegeistApp Store: Sitegeist
Sunday, June 23, 13
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C O M M U N I C A T I O N
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Social Networks
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SOCIALIZED EMERGENCY COMMUNICATIONSunday, June 23, 13
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RUMOR CONTROLSunday, June 23, 13
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GOOGLE+ HANGOUTSplus.google.com
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Sunlight Foundation Congress AppApp Store: Congress
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QR-CODESSunday, June 23, 13
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http://zxing.appspot.com/generator
Sunday, June 23, 13
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http://zxing.appspot.com/generator
Sunday, June 23, 13
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E N G A G E M E N T
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WE THE PEOPLEwhitehouse.gov
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City and County of San Franciscowww.innovatesf.com
Sunday, June 23, 13
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SELF-SERVICE COMMUNITIESSunday, June 23, 13
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SEECLICKFIXWWW.SEECLICKFIX.COM
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STREET BUMPCity of Boston (Also on Appstore)
Sunday, June 23, 13
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IDEATION (OPEN INNOVATION)Sunday, June 23, 13
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NYCBIGAPPS.COMBIG APPS
Sunday, June 23, 13
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CODE FOR AMERICAwww.codeforamerica.com
Sunday, June 23, 13
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G A M E M E C H A N I C S U S E D F O R E N G A G E M E N T
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ELEMENTS OF A GAME?
GOAL RULES FEEDBACK VOLUNTARYPARTICIPATION
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P L A T F O R M S
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WORDPRESS WORDPRESS.COM & WORDPRESS.ORG
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DRUPAL DRUPAL.ORG
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MOBILESunday, June 23, 13
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Wearable ComputingSunday, June 23, 13
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T E C H N O L O G Y
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LOCATION BASED SERVICES
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AMAZON WEB SERVICESSunday, June 23, 13
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APP INVENTORwww.appinventor.org
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CIVIC COMMONShttp://civiccommons.org/
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M E T H O D O L O G I E S
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AGILESunday, June 23, 13
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LEAN STARTUPSunday, June 23, 13
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BUSINESS MODEL CANVASSunday, June 23, 13
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BUSINESS MODEL CANVASSunday, June 23, 13
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BUSINESS MODEL CANVASSunday, June 23, 13
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KANBAN BOARDSSunday, June 23, 13
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OPEN INNOVATION
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OPEN INNOVATION
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OPEN INNOVATION
CROWD VALIDATION
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OPEN INNOVATION
CROWD VALIDATION
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OPEN INNOVATION
CROWD VALIDATION
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OPEN INNOVATION
CROWD VALIDATION
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OPEN INNOVATION
CROWD VALIDATION
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S M A R T C I T I E S
REDEFINED
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Sunday, June 23, 13
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SMARTCITIES
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SMARTCITIES
Transportation Social Services
Public Safety
Energy & Utilities
Healthcare
Education
Economic Development
Governance
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Transportation
Services
Public Safety
Energy & Utilities
HealthcareEducation
Economic Development
Governance
Digital City
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Transportation
Services
Public Safety
Energy & Utilities
HealthcareEducation
Economic Development
Governance
Digital City
Infrastructure-Focused
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Digital City
Infrastructure-Focused
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Digital City
Infrastructure-Focused
NOT SUSTAINABLE
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Sunday, June 23, 13
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Citizen Business Intelligence
The Social Layer
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Fina
nce
Adm
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tratio
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Pub
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orks
Pub
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afet
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Dev
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Mun
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HR
Social Organizations
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Fina
nce
Adm
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tratio
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Pub
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Pub
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afet
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Dev
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Mun
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ourt
HR
Integrated Technology Infrastructure
Social Organizations
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Fina
nce
Adm
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tratio
n
Pub
lic W
orks
Pub
lic S
afet
y
Dev
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men
t
Mun
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ourt
HR
Integrated Technology Infrastructure
Business Intelligence
Social Organizations
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Fina
nce
Adm
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tratio
n
Pub
lic W
orks
Pub
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afet
y
Dev
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men
t
Mun
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ourt
HR
Integrated Technology Infrastructure
SOCIAL LAYER
Business Intelligence
Social Organizations
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C R E A T I N G E C O S Y S T E M S
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Large Vendors
City Government
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Large Vendors
City Government
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Large Vendors
Citizens
City Government
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Large Vendors
Citizens
City Government
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Large Vendors
Community Businesses& Non-Profits
Citizens
City Government
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Large Vendors
AcademiaCommunity Businesses
& Non-Profits
Citizens
City Government
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L E S S O N S L E A R N E D
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IDENTIFY STAKEHOLDERS FROM THE STARTSTAKEHOLDERS
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BE ABLE TO DRAW THE CHANGE WHITEBOARD RULE
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YOU WANT PEOPLE TO BE ABLE TO SEE THAT THEY ARE EFFECTING CHANGE.
QUICK WINS
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DON’T START MULTIPLE PROGRAMS OR STRATEGIES AT THE SAME TIME.
GRADUALLY TRANSITION.
START SMALL
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PEOPLE ARE RELUCTANT TO PARTICIPATE IN PROCESSES THEY DO NOT
UNDERSTAND.
TRANSPARENCY
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WHAT DOES SUCCESS LOOK LIKE?MAKE SURE EVERYONE ON THE TEAM
AND INVOLVED IN THE PROGRAM HAS A SHARED VISION OF SUCCESS.
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SET GOALSESTABLISH GOALS OR BENCHMARKS TO
REPORT ON AND GAUGE SUCCESS.
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PLUG INTO A COMMUNITY OF PRACTICE
THERE ARE NUMEROUS ONLINE COMMUNITIES YOU CAN BE APART OF TO
PLUG-INTO WHAT’S HAPPENING IN GOVERNMENT. (I.E. TCMA, GOVLOOP, ETC)
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FACILITATE REAL WORLD PROBLEM SOLVING
FIND WAYS TO LEVERAGE THE TALENTS OF YOUR CITIZENS TO TACKLE COMMUNITY
CHALLENGES.
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A N Y Q U E S T I O N S ?
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Dustin Haisler | President of KlabLab, [email protected] (512) 961-6630
www.dustinhaisler.com@DustinHaisler
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