Tc workshop toulouse

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Presentation about how Interaction Design can play a role in avoiding stigmatisation.

Transcript of Tc workshop toulouse

  • 1. Avoiding stigmatisation What is the role of (interaction) design? Lars OestreicherDept. of Information TechnologyUppsala University [email protected] (Paintings by Mahmood Azadnia, Mashad, Iran)Monday, March 11, 13

2. Impairmentsand stigmatisationMonday, March 11, 13 3. Stigmatisation Goffman, Erving (1963), Stigma A feature that distinguishes people from normality Generally a degrading notion Generates an exclusionMonday, March 11, 13 4. Stigmatisation can be due to: The physical signs of impairments The social effects of impairments The effects from supportive devices Social exclusion (rules, categorisation)Monday, March 11, 13 5. Rules can exclude...Monday, March 11, 13 6. Bad design too...Monday, March 11, 13 7. Bad interaction design?Monday, March 11, 13 8. Three Projects POTT - Personal Object Tag Tracking Dynamic Maps for the Blind Personal Information Centers - smartphonesMonday, March 11, 13 9. A general observation Many special solutions make people feel stigmatised Maps for blind people Keynders for people with slight dementia Interface solutions for blind people Special solutions for physically impairedMonday, March 11, 13 10. Special solutionMonday, March 11, 13 11. Avoiding stigmatisation Approaching normalcy Special designs are made into normal ones Adapting special technology Making the unnormal normal Increasing visibility Avoiding bad, stigmatising solutionsMonday, March 11, 13 12. (Interaction) Design Simple solutions for everyone Avoiding special solutions Making the special solutions normalMonday, March 11, 13 13. Well-known knowledge Perception and Information channels Physical and Psychological strengths and weaknesses Social interaction Attitudes and self-imageMonday, March 11, 13 14. Project conclusions Personal solutions are vital, adapt interaction to the needs Avoid special solutions, make the normal solutions t Use unobtrusive but efcient communication channels Move interaction close to the userMonday, March 11, 13 15. Design for emotional interaction?Monday, March 11, 13