Tax Proffesionals perception towards e-filing of income tax in gadag

KARNATAK UNIVERSITY DHARWAD

POST GRADUATE COURSE

(COMMERCE)

KARNATAK UNIVERSITY PG CENTRE

ASS COMMERCE COLLEGE CAMPUS

BETGERI-GADAG-582101

A PROJECT REPORT ON

“TAX PROFESSIONALS PERCEPTION TOWARDS E-FILING OF INCOME TAX IN GADAG”

A Project report submitted in partial fulfillment of the Requirement for the

award of

MASTER DEGREE IN COMMERCE

By the Karnataka University Dharwad

During the academic year 2013-14

Submitted by

MR.KUBER.VENKATESH.AMRAD

Reg. No 12C01016

KARNATAK UNIVERSITY DAHRWAD


A.S.S. COMMERCE COLLEGE CAMPUS


5

TAX PROFESSIONALS PERCEPTION TOWARDS E-FILING OF INCOME TAX

DECLARATION

I hereby declare that this project titled “Tax Professionals Perception

towards E-Filing of Income Tax in Gadag” Has been prepared by me during

the year 2013-2014, is a report of independent research work carried out by

me under the guidance of Dr. M.L.Guledgudd PG Department of Commerce

A.S.S College of Commerce and this project has not been submitted for the

aware of any degree and any other institutions.

PLACE: - GADAG-BETGERI KUBER.VENKATESH.AMRAD

- M.COM IV SEMESTER

REG.NO 12C01016

KARNATAK UNIVERSITY DAHRWAD


A.S.S. COMMERCE COLLEGE CAMPUS


5


ACKNOWLEDGEMENT:

This is to express my sincere gratitude to all those who have helped me in the successful completion and presentation of this report.

I am profoundly thankful to our Co-ordinator and also Internal Guide Dr. M.L. GULEDGUDD for his encouragement in bringing out this Project Report.

My sincere thanks are due to Dr. Mallikarjun Naik sir, HOD of PG DEPARTMENT OF COMMERCE for his valuable suggestions.

My sincere thanks to Shri Jagadish.L.Bidarur, Tax Consultant for his valuable information and suggestions.

I acknowledge the help received from all the taxpayers in collecting the data and their cooperation in completing this project.

I am highly indebted to my Family and Friends for their valuable help, suggestions and support throughout the preparation of this Project Report.

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KUBER.VENKATESH.AMRAD

M.COM IV SEMESTER

CONTENTS

SL.NO PARTICULARS PAGE NO

01

CHAPTER-1

INTRODUCTION

1.1 Need for the study

1.2 Objectives

1.3 Database and methodology

1.4 Scope of the study

1.5 Limitations of the study

7-10

02

CHAPTER-2

AN OVERVIEW OF INCOME TAX

2.1 History of Income-Tax

2.2 Meaning of Tax

2.3 Types of Taxes

2.4 Return of Income

2.5 Residential status

2.6 Rates of Income-Tax

2.7 Tax Deducted At Source

11-28

5


03

2.8 Tax Collected At Source

2.9 Advance tax

2.10 Taxable Head of Income-Tax

2.11 Incomes Exempt from Tax

2.12 Tax benefits, deductions,

rebates and donations.

CHAPTER-3

INCOME TAX E-FILING

3.1 What is E-Filing

3.2 Benefits of E-Filing

3.3 Types of E-Filing

3.4 Documents Required for E-Filing

3.5 Process of E-Filing

29-33

04

CHAPTER-4

INTERPRETATION AND ANALYSIS

OF DATA

CUSTOMER PROFILE

34-58

05

CHAPTER-5

FINDINGS AND SUGGESTIONS

5.1 Findings

5.2 Suggestions

59-61

BIBLOGRAPHY 62-63

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ANNEXURE 64-67

CHAPTER-1

5


INTRODUCTION

Tax professionals play an important role in the implementation of income tax law of

the country. They help the taxpayers in efficient management of tax affairs and

discharging their tax obligations. They are well aware of the weakness of tax law, tax

administration and problems faced by taxpayers. So, they can be helpful in understanding

the various aspects of income tax system. In this study an attempt has been made to

examine the perception of tax professionals regarding E-filing of income tax in Gadag.

1.1 NEED FOR STUDY

The importance of income-tax has increased considerably in the present days because

it has become a major source of revenue to the Government to be utilized for the social

and economic development of the country. It is one of the effective instruments of

reducing unequal distribution of wealth between the rich and the poor. It is also one of the

means to solve the acute problem of unemployment. The above objectives can be

achieved by introducing a progressive system of taxation. Income-tax is a direct tax and

has an immense impact on the tax payers creating hardships on them. Such hardships

have to be reduced by rationalizing the tax structure. On the whole this type of taxation is

inevitable to our country. Understand the meaning of Tax.

Recognize the types of tax.

Comprehend the reason for levy of taxes.

Know the components of income-tax law.

Grasp the concept of income.

Understand the procedure for computation of total income for the purpose of

the levy of income-tax.

Know that there is a requirement of paying advance tax and deduction of tax

at source.

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Appreciate what a “Return of income” means

1.2 OBJECTIVES

The present study has the following main objectives

To study the significance of income-tax.

To assess the tax professionals perception.

Awareness towards e-filing of income tax returns.

To analyze the level of satisfaction among tax professionals towards e-

filing of income tax returns.

To know the awareness of the law and rules of E-filing of INCOME TAX

among tax professionals.

To study the perception`s of the tax professionals about the impact of E-

filing of INCOME TAX.

To make suggestion based on findings drawn from the study.

To know the merits and demerits of E-filing of INCOME TAX

implementation on tax professionals.

1.3 DATABASE AND METHODOLOGY

Both primary and secondary data have been used in carrying the present work.

Secondary data is obtained mainly from different magazines and news papers, where as

primary data is collected through questionnaires from the respondents, the respondents

were selected from both segments, i.e. tax consultants and Chartered Accountants for the

study spread over the city of gadag.

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Title of the study:

“Tax Professionals Perception towards E-filing of Income Tax in Gadag”.

Sample of the Study:

To meet the objectives of the study I selected 50 respondents to collected required

data and information for the present study.

Tools of Analysis:

Tools used in carrying out the present work various statistical tools like percentages,

averages, ranges wise classification of data, etc have been made use of.

1.4 SCOPE OF THE STUDY

The study covers the law and rules of INCOME TAX, and their impact on tax

professionals. The provisions have been studied based on their existence in the INCOME

TAX as on 1st April 2005 and rules there on. Due to the time constraint the study pertains

to the tax professionals of GADAG city.

1.5 LIMITATIONS OF THE STUDY

The study is subject to the following limitation

It is based on only 50 respondents.

The data collected from the respondents has come mainly from the memory of

respondents and answers to the various questions covered in the questionnaire.

The study restricted to only the tax professionals and covers only in GADAG

city.

Time was the one of the constraints.

The study covers only impact of E-FILING on tax professionals.

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CHAPTER-2

2.1 HISTORY OF INCOME-TAX

5


The British rules incurred some expenditure to suppress the freedom movement

started in India in 1857 called by them as “Soldiers mutiny”. They introduced income

tax for the first time in India in the year 1860 as a temporary measure to tide over the

financial difficulties. However, it became a permanent feature of the tax system only after

passing the Indian income tax Act of 1886. Due to several amendments made in this Act,

it was repealed by passing the income-tax Act in 1918. Further on the recommendations

made by the All India Tax Enquiry committee a new income-tax Act was passed in 1922.

This Act also did not remain static. It underwent number of amendments from time to

time and hence this Act became very complicated, cumbersome and confusing one. It was

therefore, referred to Law Commission in 1956 to suggest the measure for simplification

of the Act. The Direct Taxes Administration Committee was also appointed by the

Government for suggestion of the means and measures to minimize the inconveniences

caused to tax payers and for preventing evasion of tax. It is on the recommendations made

by them that the new income tax Act, 1961 was passed and if came into force from 1 st

April 1962 and is now applicable to the whole of India.

This act has also not remained stationary. Number of amendments dynamic in

nature, are being made since the passing of the Act. It has been drastically amended by

the Direct Tax Laws (Amendment) Act 1975, 1987, 1989 and by the income-tax

(Amendment) Acts, besides being amended by the Finance Act every year.

2.2 MEANING OF TAX

Tax is a compulsory contribution or payment of money by various persons to the

government by virtue of its powers conferred under the Constitution. The tax collected is

used for public purposes. The contribution, so received is not for any specific services

rendered to the tax payers.

2.3 TYPES OF TAXES

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There are two types of taxes – Direct taxes and Indirect taxes. If tax is levied on

the price of a goods or services, then it is called an indirect tax e.g. excise duty. In the

case of indirect taxes, the person paying the tax passes on the incidence to another person.

2.4 RETURN OF INCOME

The income tax Act, contains provisions for filing of return of income. Return of

income is the format in which the assesses furnishes information as to his total income

and tax payable. The format for filing of returns by different assesses is notified by the

CBDT. The particulars of income earned under heads, gross total income, deductions

from gross total income, total income and tax payable by the assesses are required to be

furnished in a return of income. In short, a return of income is the declaration of income

by the assesses in the prescribed format.

The Act has prescribed due dates for filing return of income in case of different

assesses. All companies and firms have to mandatorily file their return of income before

the due date. Other persons have to file to file a return of income if their total income

exceeds the basic exemption limit.

2.5 RESIDENTIAL STATUS (SECTION 6)

TYPES OF TAXESDIRECT TAXES

INCOME TAX

WEALTH TAX

INDIRECT TAXESEXCISE DUTY

CUSTOM DUTY

SERVICE TAX

SALES TAX/VAT

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For all purposes of income-tax, taxpayers are classified into three broad categories

on the basis of their residential status. Via

Resident and ordinarily resident

Resident but not ordinarily resident

Non-resident.

The residential status of an assessee must be ascertained with reference to each previous

year. A person who is resident and ordinarily resident in one year may become non-

resident or resident but not ordinarily resident in another year or vice versa. The

provisions for determining the residential status of assesses are:

RESIDENTIAL STATUS OF INDIVIDUALS

Resident and ordinarily resident Sec.6 (1): A person is said to be “resident” in India in

any previous year if he fulfills any one of the following two basic conditions:

a. is in India in that year for an aggregate period of 182 days or more; or

b. having within the four years preceding that year been in India for a period of 365

days or more, is in India in that year for an aggregate period of 60 days or more.

The above two conditions are called the “BASIC CONDITIONS”.

In addition to any one or more of the above basic conditions, an individual to become

“Ordinarily Resident” in India should also satisfy both the following conditions, namely:

(a) that he has been resident in India in at least 2 out of the 10 previous years

preceding the relevant previous year; and

(b) he has been in India for a period or periods amounting in all to 730 days or

more during the 7 previous years preceding the relevant previous year.

The above two conditions are called the “SUBSEQUENT CONDITIONS”

In short, an individual is said to be ordinarily resident in India if he satisfies at least one

of the basic conditions and both the subsequent conditions.

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Not ordinarily Resident: Sec. 6(6)

An individual, after satisfying at least one of the basic condition if he does not

satisfy both the subsequent conditions, he becomes “Not ordinarily resident” in India.

Non Resident: Sec. 2(30)

If an individual does not satisfy any of the basic conditions, he is said to be “Non-

Resident” in India.

RESIDENTIAL STATUS OF HINDU UNDIVIDED FAMILIES

Resident and ordinarily resident Sec.6 (2): A Hindu undivided family is said to be

resident in India if control and management of its affairs is wholly or partly situated in

India.

This is called the “Basic condition”. In addition to this basic condition, a Hindu

undivided family to become ordinarily resident in india in any previous year, must also

satisfy both the following conditions, namely:

(a) That its manager has been resident in India in at least 2 out of the 10 previous

years preceding the relevant previous year, and

(b) That its manager has been in India for a period or periods amounting in all to

730 days or more during the 7 previous years preceding the relevant previous

year

The above two conditions are called the “Subsequent conditions”.

Resident and not ordinarily resident Sec.6 (6): If the control and management of the

affairs of the HUF is wholly or partially situated in India and if the manager of the family

does not satisfies any of the subsequent conditions. The HUF shall be considered as “Not

Ordinarily Resident”

Non Resident: Sec. 2(30): A Hindu undivided family is said to be “Non-resident” if the

control and management of its affairs is situated wholly outside India.

5


RESIDENTIAL STATUS OF FIRMS AND ASSOCIATION OF FIRMS

Resident and ordinarily resident Sec.6 (2): A firm or other association of persons is

said to be “Resident” in India in any previous year, if the control and management of its

affairs is situated in India either wholly or partly in that year.

Non Resident: Sec. 2(30): They are said to be “Non-resident” when the control and

management of their affairs is situated wholly outside India.

RESIDENTIAL STATUS OF COMPANIES

Resident and ordinarily resident Sec.6 (3): in India in any previous year, if:-

(a) It is an Indian company, or

(b) The control and management of its affairs is situated wholly in India, during

the previous year.

Non Resident: Sec. 2(30): A company is said to be “Non-resident” when it does not

satisfy the above mentioned conditions.

2.6 RATES OF INCOME TAX

The following tables show the rates of income-tax as applicable to different assesses for

the assessment year 2013-14:-

Table 1: The rates of income-tax applicable to the individual (other than the individual

referred to in Table 2 and 3 below), Hindu undivided family, Association of persons or

Body of individuals :

(1) On the first Rs. 200000 Nil

(2) On the next Rs. 300000 10%

(3) On the next Rs. 500000 20%

(4) On the remaining balance of the total income 30%

Table 2: The rates of income-tax applicable to the individual being a man or woman of

the age of 60 years or more but less than 80 years :

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(2) On the next Rs. 250000 10%

(3) On the next Rs. 500000 20%


Table 3: The rates of income-tax applicable to the individual being a man or women of

the age of 80 years or more:


(2) On the next Rs. 500000 10%


Table 4: The rate of income-tax applicable to the firm :

On the whole of the total income 30%

2.7 TAX DEDUCTED AT SOURCE (TDS)

Under TDS, tax is deducted at the source of income, by the employer or the payer and

paid to the government. It includes salary, interest, commission and contract fees, rent,

professional fees, etc. This type of deduction is popularly known as TDS. Such tax is

subject to certain limits and certain conditions.

In case of senior citizen, if he/she estimates that the tax on the income is nil, Form

No.15H duly filled and signed is to be submitted in duplicate to the bank. So, no TDS will

be deducted. If the total income is less than the threshold limit, Form No.15G is to be

submitted to the payer to prevent TDS from such interest

2.8 TAX COLLECTED AT SOURCE (TCS)

Unlike tax deducted at source, TCS is collected by a seller of certain specified goods at

the specified rates on the purchase of the goods and it is remitted to the treasury on behalf

5


of the buyer. In the same way, a person granting a lease or license in a parking lot, toll-

plaza, etc. collects the taxes at the specified rates as tax paid on behalf of the lessee

2.9 ADVANCE TAX

Under this scheme, every assessee is required to pay tax in a particular financial year,

proceeding the assessment year, on an estimated basis. However, if such estimated tax

liability for an individual who is not above 60 years of age at any point of time during the

previous year and does not conduct any business in the previous year, and the estimated

tax liability is below Rs. 10,000, advance tax will not be payable. The due dates of

payment of advance tax are:-

In case of corporate assessee Otherwise

On or before 15 June of the

previous year

Up to 15% of advance tax

payable-

On or before 15 September of

the previous year

Up to 45% of balance of

advance tax payable


payable

On or before 15 December of

the previous year


advance tax payable


payable

On or before 15 March of the

previous year


advance tax payable

Up to 100% of advance

tax payable

Any default in payment of advance tax attracts interest under section 234B and any

deferment of advance tax attracts interest under section 234C.

2.10 TAXABLE HEAD OF INCOME TAX

HEADS OF INCOME:

For the purpose of income tax and computation of total income all income have

been classified under the following five heads:-

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The total income of a person is segregated into five heads:-

Income from Salaries

Income from House property

Income from Business or Profession

Income from Capital Gains

Income from Other Sources.

INCOME FROM SALARY:

INCOME FROM SALERY Under section 17 of the Income Tax Act, 1961 there are

following incomes which comes under head of salary: Salary (including advance salary)

Wages Fees Commissions Pensions Annuity Perquisite Gratuity Income From Provident

Fund Leave Encashment Allowance

Leave encashment is the salary received by an individual for leave period. Annuity: It is

an annual income received by the employee from his employer. It may be paid by the

employer as voluntarily or on account of contractual agreement. Gratuity: It is salary

received by an individual paid by the employee at the time of his retirement or by his

legal heir in the case of death of the employee.

Allowance: It is the amount received by an individual paid by his/her employer in

addition to salary. It includes: House rent allowance Entertainment Allowance Over time

allowance Transportation allowance Children hostel Children education

INCOME FROM HOUSE PROPERTY:

INCOME FROM HOUSE PROPERTY It is defined as income earned by a person

through his house or land. The building can be house, office building, godowns, etc.

Annual value Let-out house properties Self- occupies house properties partly let-out and

partly self – occupies house properties More than one houses

INCOME FROM BUSINESS OR PROFESSION:

INCOME FROM BUSINESS OR PROFESSION BUSINESS: It includes any trade,

commerce or manufacture or any adventure or concern in the nature of trade of trade,

5


commerce or manufacture. It covers every activity which engages time, attention and

labor. Business may be carried on without any intention or agreement to make profits.

PROFESSION: Means a vocation which requires the personal qualification of the person

by whom it is carried on. Profession covers a wide area and usually refers to occupation

requiring either purely intellectual skills or manual skill but controlled by the intellectual

skill of the operator as required in painting and sculpture or surgery.

BASIC CONDITIONS:

BASIC CONDITIONS There should be a business or profession. The business or

profession should be carried on by the assessee. The business or profession should be

carried on at least for some time during the previous year. The profit and gains of the

previous year of the business or profession are chargeable to tax. The charge extends to

any type of business or profession.

CAPITAL GAINS:

CAPITAL GAINS What is Capital Gain ? According to Income Tax Act, 1961 heads of

capital gain is defined as gains derived on transfer of capital asset. Capital Gain is the

profit or gain of an assessee coming from the transfer of a capital asset effected during the

previous year or assessment year. "Capital Asset" and transfer are predefined in income

tax act. What is Capital Asset: Under section 2(14) of the Income Tax Act,1961 Capital

Asset is defined as property of any kind held by assessee including property held for his

business or profession. It includes all type real property as well as all rights in property. It

is also defined as gains on transfer of assets in which there in no cost of acquisition like:

Goodwill of business generated by assessee Tenancy rights Stage carriage permits Loom

hours Right to manufacture Processing & production of any article or things

Assets Which Don't Come Under Heads of Capital Assets:

Assets Which Don't Come Under Heads of Capital Assets According to Income Tax

Act,1961 there are few assets which don't form a part of Capital Assets, which are as

follows: Stock of goods and raw materials used by assessee for his business or profession

Those property which are movable like wearing apparel, furniture, automobile, phone,

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household goods etc. Held by assessee. But Jewelry which is also an movable assets

comes under heads of Capital Assets Agricultural property in India. But agriculture land

coming under municipal limits (in area having population ore than 10,000) comes under

Capital Assets. Agriculture lands within 8 Km from municipal limit also comes under

Capital Assets if it is notified by the central government of India Few Gold Bonds issued

by government Few special bonds issued by central government like Special Bearer

Bonds, 1991

Transfer of Capital Assets:

Transfer of Capital Assets Under Section 2(47) of The Income Tax Act,1961 transfer of

capital assets is defined as: Sale, exchange and relinquishment of assets Extinguishment

of any rights in capital assets Acquisition of capital assets or rights Conversion of capital

asset by its owner as stock in trade of his business, it may also be a term of transfer

Transfer of immovable property under Section 53A of Transfer of Property Act, 1882

Any transaction by which an assessee become enable to act as a member of cooperative

society Any transaction by which an assessee acquire shares in cooperative society

INCOME FROM OTHER SOURCES:

INCOME FROM OTHER SOURCES So under Section 56(2) of Income Tax Act, 1962

all such income comes in this heads of income. There are following incomes which are

taxed under this heads Income coming as a dividend paid by a company to an assessee

Income coming from winning in lottery, crossword puzzles, races, card games, gambling

or other such sports Income coming as an amount received by assessee from his employer

as a fund for welfare of employee Income as an interest on securities Income coming by

letting on hire machinery, plant, furniture, building or other goods Income coming from

insurance policy.

2.11 INCOMES EXEMPT FROM TAX

Agricultural income u/s 10(1)

Receipts by a member, from a HUF u/s 10(2)

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Share of profit from partnership firm u/s 10(2A)

Leave Travel Concession in India u/s 10(5)

Gratuity u/s 10(10)

Compensation received at the time of Voluntary Retirement u/s 10(10C)

Amount received under Life Insurance Policy u/s10(10D)

Payment received from Provident Fund u/s 10(11), (12)

Payment received from an Approved Superannuation Fund u/s 10(13)

House Rent Allowance u/s 10(13A)

Special Allowance u/s 10(14): Transport Allowance, Conveyance Allowance,

Daily Allowance, Uniform Allowance, Helper Allowance, Research Allowance,

Children Education Allowance, Childrens Hostel Expenditure Allowance.

Interest on Securities u/s 10(15)

Educational Scholarship 10(16)

Income of a minor child u/s 10(32) [including basic provisions of sec 64(1A)]

Dividends and Interest on Units u/s 10(34) (35)

2.12 TAX BENEFITS, DEDUCTIONS, REBATES AND DONATIONS

In computing the total income of an assessee, he is allowed to make certain

deductions from his gross total income. Such deductions, benefits, rebates and

donations are contained in income tax act and they have been specified in sections

80C to 80U.

Gross total income means the aggregate of income from different heads computed

in accordance with the provisions of the Act before making any of these deductions.

However the aggregate amount of deductions specified in sections 80C to 80U should

not exceeds the gross total income. The following are the some of the important

deductions with reference to individuals and HUF in particular.

REBATES

SECTION 80C:-

Deduction for L.I.C. Premium, P.F.Contribution, etc.

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This deduction is available to individuals and HUFs.

Amount of deduction allowable:-

(a) Rs. 100000 (maximum) or

(b) Actual amount of specified savings and investments whichever is less, is allowed

as deduction.

Note:- in case the assessee has also contributed to pension fund of LIC u/s 80CCC

and/ or contributed to pension scheme of General Government u/s 80CCD, these

amounts are also taken into account for fixing the limit of maximum deduction u/s

80CCE.

DEDUCTIONS

SECTION 80CCC:-

Deduction for contribution to specified pension fund of LIC.

This deduction is allowed only to the individuals

Amount of deduction allowable:-

(a) Rs. 100000 (maximum), or

(b) Actual contribution paid (or deposited)

Whichever is less is allowed as deduction.

Note: - if the deduction is claimed under this section, no deduction is allowed u/s 80C

for the same amount.

SECTION 80CCD(1)

Deduction for contribution to Central Government pension scheme:

This deduction is allowable to Central Government employees.

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a) Actual amount deposited in notified pension scheme, or

b) 10% of his “salary” (maximum)

Whichever is less, is allowed as deduction.

Note: where such amount is taken into account for deduction under this section no

deductions is allowed for this amount u/s 80C.

SECTION 80CCG:-

Deduction for investment under equity savings scheme:

This deduction is allowable only to individuals.

Amount of deduction allowable:

Actual amount of subscription made to the bonds or Rs. 20000 whichever is less, is

allowable.

Note: this deduction is allowed in addition to maximum deduction of Rs. 100000

allowable u/s 80CCE.

SECTION 80D:-

Deduction for medical insurance premium paid.

The deduction is allowed to individuals and Hindu undivided families

(1) In case of the individual the deduction allowable is the total of the following

amounts:-

(a) The actual amount paid to effect or to keep in force an insurance on the health

of an assessee or the spouse and the dependent children not exceeding the total

amount of Rs. 15000 and also

(b) The actual amount paid to effect or to keep in force an insurance on the health

of the parents of the assessee not exceeding the total amount of Rs. 15000.

(2) In case of a Hindu undivided family the deduction allowable is the actual total

amount paid to effect or to keep in force an insurance on the health of any member

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of the family or any contribution made to the Central Government Health Scheme

not exceeding the total amount of Rs. 15000.

Note:- further in all the above cases of item (1) and (2), if the amount paid is to effect

or to keep in force an insurance on the health of a “Senior citizen” the maximum

deduction allowable should be taken as Rs. 20000 in place of Rs. 15000 in each case.

SECTION 80DD: -

This deduction is allowed to individuals and Hindu undivided families who are

residents.

This fixed amount of deduction of Rs. 50000 is allowable as deduction for any

expenditure incurred for the medical treatment, training, etc, of a dependent, being a

person with “Disability” or for any amount paid or deposited any amount under the

scheme framed by the LIC of india or any other insurer duly approved by the Board,

subject specified conditions.

Where the dependant is a person with “Severe Disability” the amount of such

deduction will be Rs. 100000 instead of Rs. 50000 mentioned above.

SECTION 80DDB:-

This deduction is allowed to a resident individual or a Hindu undivided family, if

the assessee actually incurred any expenditure for medical treatment of the specified

diseases for himself or dependant relative or for any member of the family.

The deduction allowable to the assessee is the amount actually paid or Rs. 40000

whichever is less in the year which such expenses are incurred.

Note:- in case the assessee or the dependant is a senior citizen the maximum deduction

allowable is Rs. 60000 instead of Rs. 40000 mentioned above.

SECTION 80E:-

Deduction for interest on higher education loan.

This Deduction is allowed only to individuals:

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Deduction allowable only for interest:

Any amount of interest paid by the assessee on the education loan in the previous

year is fully allowed.

SECTION 80U:-

Deduction in case of a person with disability.

In computing the total income of a resident individual, who is certified by the

medical authority to be a person with “Disability” at any time during the year, he is

allowed a deduction of Rs. 50000.

In case such individual is a person with “Severe disability” he is entitled to a higher

deduction of Rs. 100000 instead of Rs. 50000 mentioned above.

DONATIONS:-

SECTION 80G:-

Deduction for donation to certain funds:-

This deduction is allowed to all the assesses, from the gross total income on the

basis of the qualifying amount of donations made to the following funds or institutions

during the previous year:-

1) 100% of the qualifying amount of donations made to

a) National Defense Fund

b) Prime Minister`s National Relief fund

c) Government or local authority or approved institution for promoting family

planning.

d) Prime Minister`s Armenia Earthquake Relief fund

e) The Africa (Public Contribution India) Fund.

f) A university or any educational institution of national eminence.

g) The chief Minister`s Earthquake Relief Fund, Maharastra

h) Gujarat State Government for earthquake victims in Gujarat

i) Zila Saksharata Samiti duly constituted

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j) National Foundation for Communal Harmony

k) National or any State Blood Transfusion Council

l) Any fund established by State Government to provide medical relief to the

poor

m) Any Central Welfare fund or the Indian Naval Benevolent Fund

n) Air Force Central Welfare Fund

o) Andhra Pradesh Chief Minister`s Cyclone Relief Fund

p) National illness Assistance Fund

q) Chief Minister`s Relief Fund or Lieutenant Governor’s Relief Fund.

r) National Sports Fund

s) National Cultural Fund

t) The fund for Technology Development & Application

u) National Trust for Welfare of Persons with Autism, etc

2) 50% of the remaining qualifying amount of donations subject to the limit of 10%

of adjusted gross total income.

SECTION 80GG:-

This deduction is allowed only to individuals who are not receiving any house rent

allowance as specified in Sec. 10(13A). The least of the following three amounts is

allowed as deduction:

a) Actual rent paid by him in excess of 10% of his “ Total Income”

b) 25% of his total income

c) Rs. 2000 per month (i.e., Rs. 24000 per month)

SECTION 80GGA:-

Donations for scientific research, rural development etc,

5


1) Eligible assesses:- All assesses not having any income chargeable under the head

“Profit and gains of business or profession”.

2) Donations to approved Scientific Research Association, University, College or

Institution for Scientific Research, Statistical Research, Research in Social

Science or to public sector company or a local authority or to an association /

institution approved by the national committees for carrying out any eligible

project or scheme or to the National Fund for Rural Development are fully

deductable. Similarly any contribution to the “National Urban Poverty Eradication

Fund” set up and notified by the Government is also fully eligible for deduction.

3) Where a deduction is claimed and allowed under this section in respect of any

payment, no deduction shall be allowed under any other provision.

4) In case, any person making contribution to institution/ association, which was

granted approved under section 80GGA, is eligible to claim such contribution as

deduction, even though the approval was withdrawn subsequently by the Central

Government.

SECTION 80GGC:-

Deduction in respect of contribution given by any person to political parties or an

Electoral Trust.

Any assessee (except local authority and every artificial juridical person wholly

or partly funded by the Government), Contribution given by assessee to political parties

or an electoral trust, "Political party" means a political party registered under Section

29A of the Representation of the People Act, 1951. "Electoral Trust" is defined in

section 2(22AAA) of IT Act, 1961, 100% of the amount paid as contribution.

5


CHAPTER-3

5


3.1 WHAT IS E-FILING

The process of electronically filing income tax returns through the internet is

known as e-filing. It is mandatory for companies and firms requiring statutory audit u/s

44AB to submit the income tax returns electronically for AY 2014-15. E-filing is possible

with or without digital signature.

3.2 BENEFITS OF E-FILING

Convenience – returns can be filed at anytime (day or night).

Certainty of delivery and quick confirmation – provides immediate

confirmation from tax administration that returns have been received.

Fast refunds– allow taxpayers receiving refunds to get them sooner.

Taxpayer privacy and security is assured.

Use of online commercial tax preparation software.

Eliminates error notices from tax administrations caused by data entry errors.

The transactions can be done electronically with a click of a Button.

Accessibility is allowed 24x7x365

Documents handling and storing is made easy.

3.3 TYPES OF E-FILING

There are three ways to file returns electronically

Option 1: Use digital signature in which case no paper return is required to be

submitted

Option 2: File without digital signature in which case ITR-V form is to file with

the department. This is a single page receipt cum verification form.

Option 3: File through an e-return intermediary who would do e-Filing and also

assist the Assessee file the ITR V Form.

5


3.4 DOCUMENTS REQUIRED FOR E-FILING

Form No 16 (for tax deducted by employees)

Form No 16A

Account statements of Bank Accounts

Property Details

Sale and Purchase of Investments/assets

Details of tax payments made

Pan card photo copy

Birth Date

TAN Number

Bank A/c No

Bank details:- MICR code, type of a\c

5


3.5 PROCESS OF E-FILING

Step 1: On homepage, GO TO ‘Downloads’ section and select applicable Income

Tax Return Form of the relevant Assessment Year OR Login to e-Filing

application and GO TO ‘Downloads’–>’Income Tax Return Forms’ and select

applicable Income Tax Return Form of the relevant Assessment Year.

Step 2: Download the excel utility of the Income Tax Return (ITR).

Step 3: Fill the excel utility and Validate. (You can pre-fill the Personal and Tax

Information in your Income Tax Return. To pre-fill, Login to e-Filing application

and GO TO –> Downloads –> Download Pre-filled XML to the desired

path/destination in your desktop/system. Open the Excel utility (ITR) and click the

“Pre-fill” button. This will require you to select the path/destination where you

have saved the XML and click OK. The details will be uploaded into your utility.

You may edit the tax details, if needed).

Step 4: Generate an XML file and save in desired path/destination in your

desktop/system.

Step 5: LOGIN to e-Filing application and GO TO –> e-File –> Upload Return.

Step 6: Select the Income Tax Return Form and the Assessment Year.

Step 7: Browse and Select the XML file

Step 8: Upload Digital Signature Certificate, if available and applicable.

Step 9: Click ‘SUBMIT’.

Step 10: On successful upload, Acknowledgement details would be displayed.

Click on the link to view or generate a printout of Acknowledgement/ITR-V

Form.

5


5


CHAPTER-4

INTERPRETATION AND DATA ANALYSIS

5


Tax professionals play an important role in the implementation of income tax law

of the country. They help the taxpayers in efficient management of tax affairs and

discharging their tax obligations. They are well aware of the weakness of tax law, tax

administration and problems faced by taxpayers. So, they can be helpful in understanding

the various aspects of income tax system. In this chapter an attempt has been made to

examine the perception of tax professionals regarding E-filing of income tax in Gadag.

This chapter contains general profile of the respondents and attempts to examine their

opinion regarding various important aspects of E-filing of income tax system in Gadag.

Table -4.1

The Age wise classification of respondents.

Age (in years) No of respondents In percentage

20 to 30 06 12%

30 to 40 26 52%

40 and above 18 36%

Total 50 100%

[Source: Primary Data]

Figures in table and below to the figures indicate percentage to the respective row

and column total.

In the above table it is clear that it is having 100% respondents, and 12% of respondents

are in 20 to 30 age category, 52% respondents from 30 to 40 years, 36% of respondents

are in 40 and above years category.

Graph showing Age wise classification of respondents

5


20 to 30 30 to 40 40 and above Total0

10

20

30

40

50

60

Age wise classification

Series1

Table 4.2

The Gender wise classification of respondents.

Gender No of respondents In percentage

Male 49 98%

Female 01 2%

Total 50 100%

(Source: Primary data)

Figures in the above table and below to the figures indicate percentage to the

respective row and column total. Above table clears from out of 100% respondent’s row

and column, 98% of respondents are male and remaining respondents are female. It clears

that out of 50 respondents 49 are male and 01 are female.

Graph showing Gender wise classification of respondents

5


Male Female Total0

10

20

30

40

50

60Gender wise classification

Table 4.3

Education wise classification of respondents.

Level of Education No of respondents In percentage

C.A 07 14%

Degree holders 22 44%

Post graduates 21 42%

Total 50 100%

(Source: primary data)

The table contains 100% respondents in education wise classification respondents studied

up to C.A 14, degree holders are 44%, pg respondents are 42%. Out of 50 respondents 07

respondents from C.A, 22 respondents from degree, 21 respondents from pg.

Graph showing Education wise classification of respondents

5


C.A Degree holders Post graduates Total0

5

10

15

20

25

30

35

40

45

50

Educational Qualification

Table 4.4

Distribution of taxpayers with respect to Marital status.

Marital status No of respondents In percentage

Married 38 76%

Unmarried 12 24%

Total 50 100%


A figure in the table indicates the percentage to the respective row and column

total. It indicates that out of 100% respondents 76% are married, 24% are unmarried. Out

of total 50 respondents 38 are married, 12 unmarried.

Graph showing Distribution of taxpayers with respect to marital status

5


Married Unmarried Total0

10

20

30

40

50

60

Marital Status

Table 4.5

Income level respondents

Income level No of respondents In percentage

Less than 200000 02 04%

2 lack to 5 lack 27 54%

5 lack to 10 lack 14 28%

10 lack and above 07 14%

Total 50 100%



total. It indicates that out of 100% respondents 04% are level of income is less than 2

lack, 54% are 2 lack to 5 lack, and 28% are 5 lack to 10 lack and rest are 10 lack and

above respondents.

5


Out of total 50 respondents 02 are having income level of less than 2 lack, 27 are

2 to 5 lack, 5 to 10 lack are 14 and 10 lack and above respondents are 07. It concludes

that more respondents are from less than 2 to 5 lack, and rest of the respondents is

respective status.

Graph showing Income level of respondents

Less than 200000

2 lack to 5 lack

5 lack to 10 lack

10 lack and above

total0

10

20

30

40

50

60

Income level

Table 4.6

Classification of the respondents based on their sources of awareness regarding e-

filing of income tax.

Sources of awareness No of respondents In percentage

News papers 10 20%

Friends 02 4%

IT Website 25 50%

Media/Advertisement 05 10%

All of the above 08 16%

Total 50 100%


5


Table 4.6 reveals that out of 100% respondents, 20% of the tax professionals are

aware about e-filing through the newspaper, 04% of the individuals are availed e-filing

information through their Friends, 50% of the tax professionals are aware about e-filing

through IT Website, 10% of the tax professionals are got awareness through various

advertisement made by the income tax department and Media, 16% of the tax

professionals are got awareness through all of the above sources.

Graph showing in respect of sources of awareness

News p

apers

Frien

ds

IT Web

site

Media/

Adve

rtisem

ent

All of

the a

bove To

tal

0

10

20

30

40

50

Source of Awareness

5


Table 4.7

Respondents Location of E-filing.

Place Respondents In percentage

Cyber cafe - -

In the office 35 70

At Home 5 10

Bothe home & office 10 20

Total 50 100%


Table 4.7 shows that no respondents of e-filers did it from cyber café, 70% from

their office, 10% at home; both in the home & office are 20%. Out of 50 respondents no

numbers are from cyber café, 70 from the office, 10 are at home and 20 are from both

home and office. It concludes that more respondents are make e-filing from their office,

and rest of the respondents are respective status.

Graph showing where e-filers did e-filing

In the office At Home Bothe home & office Total0

10

20

30

40

50

60

Location of E-filing

5


Table 4.8

Time taken by tax professionals to file tax return forms electronically.

Time consumed Respondents In percentage

More than 2 hour 02 04%

1 to 2 hour 09 18%

30 minutes to 1 hour 28 56%

Less than 30 minutes 11 22%

Total 50 100%


In respect of the time taken to e-file successfully, 22% of the e-filers indicated that

they took less than 30 minutes, 56% took between 30 minutes to 1 hour, 18% took

between 1 to 2 hours and 4% took more than 2 hours (see table 4.8). The findings indicate

that the duration to complete e-filing was rather long.

Graph showing Time taken by e-filers to file tax return forms electronically.

More than 2 hour

1 to 2 hour 30 minutes to 1 hour

Less than 30 minutes

Total0

10

20

30

40

50

60

Time taken by E-filers to file tax return

5


Table 4.9

Difficulty while e-filing?

Factors Respondents In percentage

Yes 12 24%

No 38 76%

Total 50 100%

(Source:- primary data)

A figure in the table indicates the percentage to the respective row and column total. It

indicates that out of 100% respondents 24% are facing difficulty while e-filing and

remaining 76% are not facing any problem while e-filing of returns

.

Graphs showing Error of Difficulty while E-filing

Yes No Total 0

5

10

15

20

25

30

35

40

45

50

Error of Difficulty while E-filing

5


Table 4.10

Is it Digital Signature costly?


Yes 13 26%

No 37 74%

Total 50 100%



indicates that out of 100% respondents 26% are saying digital signature is costly to the

tax payers and remaining 74% are saying digital signature not costly and it’s reasonable

to the tax payers . Out of total 50 respondents 13 are predicted Yes, 37 are No.

Graph showing is it Digital Signature Costly?

Yes No Total 0

5

10

15

20

25

30

35

40

45

50

Is it Digital Signature Costly

5


Table 4.11

Tax professionals satisfaction with Digital Signature


Excellent 28 56%

Good 15 30%

Average 06 12%

Poor 01 02%

Total 50 100%



indicates that out of 100% respondents 56% are feeling Excellent, 30% are feeling Good,

12% are feeling Average and remaining 02% are feeling Poor.

Graph showing Tax Professionals satisfaction with Digital Signature

Excellent Good Average Poor Total05

101520253035404550

Tax Professionals Satisfaction with Digital Signature

5


Table 4.12

Safety of e-filing


Highly satisfied 14 28%

Satisfied 29 58%

Neutral 05 10%

Dissatisfied 02 04%

Highly dissatisfied - -

Total 50 100%



indicates that out of 50 respondents 14 are highly satisfied, 29 are satisfied, 05 neutral and

2 are dissatisfied and no one is highly dissatisfied.

Graph showing Safety of E-filing

Highly

satis

fied

Satis

fied

Neutra

l

Dissat

isfied

Highly

dissa

tisfie

d Tota

l0%

20%

40%

60%

80%

100%

Safety of E-filing

5


Table 4.13

Facilities provided by e-filing



Satisfied 27 54%

Neutral 07 14%

Dissatisfied 03 06%

Highly dissatisfied 01 02%

Total 50 100%



indicates that out of 50 respondents 12 are highly satisfied, 27 are satisfied, 07 neutral and

3 are dissatisfied and 1is highly dissatisfied.

Graph showing Facilities provided by E-filing

Highly

satis

fied

Satis

fied

Neutra

l

Dissat

isfied

Highly

dissa

tisfie

d Tota

l0

10

20

30

40

50

Facilities provided by E-filing

5


Table 4.14

Reasons for using e-filing


Speed of filing 18 36%

Convenience 10 20%

Faster tax refund 09 18%

Extension of filing

deadline

04 08%

All of the above 09 18%

Total 50 100%


Reasons for using e-filing, whilst 18% e-filers were hoping to get faster tax

refund. Notably, 08% opted to use e-filing, because extension of filing deadline for those

who used e-filing. 36% of e-filers are hoping to speed of tax filing and 20% of e-filers are

convenient with using the e-filing. 09% of e-filers are agree with all of the above.

Graph showing Reasons for using e-filing

Spee

d of

filin

g

Conv

enienc

e

Faster

tax re

fund

Exte

nsion of

filin

g de

adlin

e

All o

f the

abo

veTo

tal

0

20

40

60

Reason for using E-filing

5


Table 4.15

Reasons for unsuccessful attempt of e-filing

Reasons Respondents In percentage

Unable to sign

electronically with

pin/password

14 28%

Unable to access the e-

filing website

06 12%

The e-filing website not

responding half way

23 46%

Unclear instruction from

the e-filing website

07 14%

Total 50 100%


When asked on the reasons for unsuccessful attempts. The survey revealed that

the key reasons for unsuccessful attempt was the server was not responding or the server

hanged half way through (46%), unable to access to e-filing website (12%), unable to

sign electronically with the Personal Identification Number or password provided by the

income tax department (28%), and unclear instruction from the e-filing website (14%).

Graph showing Reasons for unsuccessful attempt of e-filing

Una

ble

to sig

n el

ectron

ical

ly w

ith p

in/p

assw

ord

Una

ble

to a

cces

s th

e e-

filin

g web

site

The

e-fil

ing

web

site

not

resp

ondi

ng h

alf w

ay

Unc

lear

inst

ruct

ion

from

the

e-fil

ing

web

site

Tota

l0

20

40

60

Reasons for unsuccessful attempt of E-filing

Table 4.16

5


Satisfaction towards e-filing



Satisfied 29 58%

Neutral 05 10%

Dissatisfied 02 04%

Highly dissatisfied - -

Total 50 100%


In the above table the 28% of respondents highly satisfied towards e-filing, 58%

are satisfied, 10% are neutral, 04% are dissatisfied and no one is highly dissatisfied

towards e-filing

Out of 50 respondents 14 are highly satisfied, 29 are satisfied, 05 are neutral, 02

are dissatisfied and no one is highly dissatisfied. It shows that the more respondents are

satisfied towards the e-filing.

Graph showing Satisfaction towards e-filing

Highly

satis

fied

Satis

fied

Neutra

l

Dissat

isfied

Highly

diss

atisfi

edTo

tal

0%

100%

200%

300%

400%

500%

600%

700%

Satisfaction towards E-filing

Table 4.17

5


Satisfaction towards Accessibility of e-filing.



Satisfied 29 58%

Neutral 07 14%

Dissatisfied 02 04%


Total 50 100%


In the above table the 22% of respondents highly satisfied towards accessibility of

e-filing, 58% are satisfied, 14% are neutral, 04% are dissatisfied and 02% are highly

dissatisfied towards accessibility of e-filing


are dissatisfied and 01 are highly dissatisfied. It shows that the more respondents satisfied

towards accessibility of the e-filing.

Graph showing Satisfaction towards Accessibility of e-filing.

Highl

y sa

tisfie

d

Satis

fied

Neutra

l

Dissat

isfied

Highl

y di

ssat

isfied

Tota

l0

102030405060

Saisfaction towards Accessibility of E-filing

Table 4.18

5


Satisfaction towards easiness of e-filing.



Satisfied 27 54%

Neutral 05 10%

Dissatisfied 02 04%


Total 50 100%


In the above table the 30% of respondents highly satisfied towards easiness of e-

filing, 54% are satisfied, 10% are neutral, 04% are dissatisfied and 02% are highly

dissatisfied towards easiness of e-filing


are dissatisfied and 01 are highly dissatisfied. It shows that the more respondents are

satisfied towards easiness of the e-filing.

Graph showing Satisfaction towards easiness of e-filing.

Highl

y sa

tisfie

d

Satis

fied

Neutra

l

Dissat

isfied

Highl

y di

ssat

isfied

Tota

l0

10

20

30

40

50

Satisfaction towards Easiness of E-filing

Table 4.19

Satisfaction with e-payment procedure

5




Satisfied 26 52%

Neutral 07 14%

Dissatisfied 02 04%


Total 50 100%


Out of 50 respondents 14 are highly satisfied, 26 are satisfied, 07 are neutral, 02 are

dissatisfied and 01 are highly dissatisfied. It shows that the more respondents are satisfied

towards e-payment procedure of the e-filing

Graph showing Satisfaction with e-payment procedure

Highly

satis

fied

Satis

fied

Neutra

l

Dissat

isfied

Highly

dissa

tisfie

d Tota

l0

10

20

30

40

50

60

Satisfaction with e-payment procedure

Table 4.20

Experience wise distribution of respondents about e-filling.

5


Experience Respondents In percentage

5 years 11 22%

3 to 4 years 34 68%

1 to 2 years 04 08%

Below 1 year 01 02%

Total 50 100%


A figure in table and below to the figures indicates percentages to the respective

row and column total.

In the above table it is clear that it is having 100% respondents, 22% of respondents in 5

years, 68% of respondents in 3 to 4 years, 08% of respondents in 1 to 2 years and 2% of

respondents in below 1 year. So, majority of respondents have experience 3 to 4 years.

Graph showing Experience wise distribution of respondents about e-

filling.

5 years 3 to 4 years 1 to 2 years Below 1 year Total0

10

20

30

40

50

60

Experience about E-filing

Table 4.21

Respondent’s opinion regarding decrease in efficiency of income tax department

after introducing E-filing

5



Improper training to

manpower

14 28%

Non availability of

proper tax software’s

12 24%

Lack of technological up

gradation

17 34%

Power cuts 07 17%

Total 50 100%



total. It indicates that out of 50 respondents 14 are saying improper training to manpower,

12 are saying non availability of proper tax software’s and 17 are saying Lack of

technological up gradation and remaining 07 towards the power cuts.

Graph showing in efficiency of Income Tax Department after

introducing E-filing

Impr

oper

trai

ning

to m

anpo

wer

Non a

vaila

bilit

y of

pro

per t

ax sof

twar

e’s

Lack

of t

echn

olog

ical

up gr

adat

ion

Power

cut

s

Tota

l0

20

40

60

In efficiency of Income Tax De-partment after introducing E-filing

Table 4.22

Respondent’s opinion regarding impact of introducing e-filing on administrative

efficiency of Income tax department

5



Increased 27 54%

Decreased 09 18%

No change 14 28%

Total 50 100%



total. It indicates that out of 50 respondents 27 are agree increased, 09 are agree

decreased, and remaining 14 are agree with no change in efficiency of income tax

department after introducing e-filing.

Graph showing Respondents opinion regarding impact of introducing e-filing on

administrative efficiency of income tax department

Increased Decreased No change Total0

10

20

30

40

50

60

Impact fo introducing E-filing on Administrative efficiency of Income

Tax Department

Table 4.23

Overall experience of e-filing


5


Good and pleasant 28% 56%

Not as good as expected 07% 14%

Convenience and easy to

use

12% 24%

Poor 03% 06%

Total 50% 100%

Source:- primary data

In the above table the 56% of respondents Good and pleasant with the overall experience

of e-filing, 14% are Not as good as expected, 24% are convenience and easy to use and

06% are poor with the overall experience of e-filing.

Out of 50 respondents 11 are Good and pleasant, 29, 07 are not as good as

expected, 02 are convenience and easy to use and 01 are poor with the overall experience

of e-filing. It shows that the more respondents Good and pleasant with overall experience

of the e-filing.

Graph showing Overall experience of E-filing

Good and pleasant

Not as good as expected

Convenience and easy to use

Poor Total0%

10%

20%

30%

40%

50%

60%

Overall experience of E-filing

5


CHAPTER-5

5.1 FINDINGS

The major findings of the survey on tax professionals perception about the e-filing

of income tax in Gadag city are briefly enumerated in the ensuring paragraphs.

All the respondent tax professionals are aware about E-Filing of Income

tax in India.

5


The survey reveals that the majority of the respondents opined that the E-

Filing is beneficial to tax professionals.

The survey reveals that the most of the tax professionals are satisfied with

E-Filing.

From the survey it is found that all of the respondents (100%) know about

the e-filing and its importance.

A survey reveals that 56% of the e-filers agree to the fact that e-filing is

Good and pleasant and 24% are convenient and easy to use.

Most of the tax professionals are aware of the e-filing procedures.

It saves tax professionals golden time, energy, cost and also reduces tax

professionals tension.

.

5.2 SUGGESTIONS

The income tax department should give information about E-Filing

through Media and News papers.

The tax professionals are requested to use e-filing and e-payment facilities.

5


Tax professionals should be encouraged to use e-filing as there are many

benefits of this system.

The awareness can be increased by organizing awareness programs in

office/workplaces.

The tax authorities should have to develop marketing strategies to reduce

and resolve the e-filing related issues.

The awareness can be best spread by introducing the e-filing in the degree

and post graduate college curriculum.

The income tax department upgrade its technologies in e-filing of returns.

(e-filing website)

The IT department has to train manpower to increase its efficiency in

income tax administration.

5


BIBILOGRAPHY

BOOKS:

Income Tax Law written by: T.N.Manoharan

Direct Tax written by: Dr. H.C. Mehrotra & S.C. Goyal

Taxation: The Institute of Chartered Accountants of India.

Income Tax: written by M.B.Kadkol.

MAGAZINES:

Business world

5


India today

Finance India

Management accountant

NEWS PAPERS:

Deccan herald

Vijaya Karnataka

Times of India

INTERNET:

www.google.com, www.indianinfoline.com www.incometaxindia.gov.in

Annexures

Questionnaires

1. Name:-

2. Age:-

3. Gender:-

Male Female

4. Educational Qualification:-

Degree

Post Graduation

C.A

5. Marital Status

Married

Unmarried

http://www.incometaxindia.gov.in/

http://www.indianinfoline.com/

http://www.google.com/

5


6. Income level

Less than 200000

2 to 5 lack

5 to 10 lack

10 lack and above

7. Sources of awareness regarding e-filing of income tax

News papers

IT website

Media

Friends

All of the above

8. Location of e-filing

Cyber café

In the office

At home

Both home & office

9. Time consumed to file tax return

More than 2 hours

1 to 2 hour

30 mins to 1 hour

Less than 30 mins

10. Was there any error or difficulty while e-filing?

Yes No

11. Is it Digital Signature costly?

Yes No

12. Your satisfaction with Digital Signature

Excellent

Good

5


Average

Poor

13. Safety of e-filing

Highly Satisfied

Satisfied

Neutral

Dissatisfied

Highly dissatisfied

14. Facilities provided by e-filing

Highly Satisfied

Satisfied

Neutral

Dissatisfied

Highly dissatisfied

15. Reason for using E-filing

Speed of filing

Convenience

Faster tax refund

Extension of filing deadline

All of the above

16. Reason for unsuccessful attempt of e-filing

Unable to sign electronically with pin/password

Unable to access the e-filing website

The filing website not responding half way

Unclear instruction from the e-filing website

17. Satisfaction towards e-filing

Highly Satisfied

Satisfied

Neutral

Dissatisfied

Highly dissatisfied

5


18. Satisfaction towards accessibility of e-filing

Highly Satisfied

Satisfied

Neutral

Dissatisfied

Highly dissatisfied

19. Satisfaction towards easiness of e-filing

Highly Satisfied

Satisfied

Neutral

Dissatisfied

Highly dissatisfied

20. Satisfaction with e-payment procedure

Highly Satisfied

Satisfied

Neutral

Dissatisfied

Highly dissatisfied

21. Experience regarding e-filing

5 years

3 to 4 yrs

1 to 2 yrs

below 1 year

22. Reasons for decrease in efficiency of income tax

department after introducing

E-filing

Improper training to manpower

Non availability of proper tax software’s

Lack of technological up gradation

Power cuts

23. Impact of introducing e-filing on Administrative efficiency of

Income Tax Department

5


Increased

Decreased

No change

24. Overall experience of e-filing

Good and pleasant

Not as good as expected

Convenience and easy to use

Poor

Tax Proffesionals perception towards e-filing of income tax in gadag

Data & Analytics

Transcript of Tax Proffesionals perception towards e-filing of income tax in gadag