Tauzia_Company.pdf

Company Profile2012/II

Contact Details:Tauzia Hotel Management

K-Link Tower, 25th Fl.S uite B

Jl. Jend.Gatot Subroto, Kav. 59A, Jakarta 12950, Indonesia

t. +62 21 526 5223 f. +62 21 526 5213

[email protected]

www.tauzia.com

Call Center:

Local. 0807 1808080 Intl. (+62)21 5296 0490

Tauzia Company Profile - Edition 2012 / II

1HOTELS

TAUZIA Hotel Management has since 2002, pioneered its own hotel concepts and products within Indonesia with a collection of brands ranging from deluxe properties - WORLDHOTELS and PRFRENCE Hotels, mid-scale - HARRIS Hotels to eco-friendly budget hotels - POP! Hotels as well as TAUZIA Estate Management.Our Consulting division has also achieved and contributed to various residential and hotel projects throughout Indonesia.

The TAUZIA Corporate Team can be found in their head office based in Jakarta. Consisting of 65 members, the team is composed of a panel of highly qualified experts that are vital to supporting and following-up the daily operations of the properties managed by TAUZIA.

TAUZIA Hotel Management provides active assistance in Finance, Human Resources, Branding, Product Development, Graphic Design, Sales & Marketing, Technical Architecture, E-distribution and IT.

About


2HOTELS

Promotecultural diversityin the hospitality business

Builda multicultural approach to management,product innovation and services

Vision


3HOTELS

Create an innovativeand personalized line of products for each specific market

Provide a cost effective servicewhile maintaining quality of workand efficiency for customer satisfaction

Create a professional, dynamic,and positive environment in supportof the careers and developmentof our teams

Ensure sustainability and growthof all our brands through financial performances

Develop an extensive network to the benefit of our employeesand clients

Missions


4HOTELS

Think customer satisfaction first

Values

Think positive

Think of others

Think out of the box

Act professionally

Act in finding solutions

Act with transparency and ethics

Act as a good citizen


5HOTELS

Team

TAUZIAs expertise and performance comes from the contribution of its team, bringing a range of operational experience in various backgrounds: Management, Human Resources, Finance, Branding, Sales & Marketing, Communications, Technical Architecture, E- Commerce and IT services:

Christophe GLASS, DirectorA graduate of Lausanne Hotel Management School (Switzerland). After 10

years of hotel operational experience in Europe with various hotel chains,

he lead the development of the Accor network in Indonesia from 1996 to 2000.

Christophe contributes to TAUZIAs successful results with his operational

management, legal and financial expertise.

Wenny YANUANDITA, Executive Secretary and Business Development CoordinatorGraduated in Communications, Wenny is the Executive Secretary to the

President Director and Director. Her responsibilities also include coordinating

the Business development division.

Marc STEINMEYER, President DirectorA graduate of Glion Hotel Management School (Switzerland), he is a former

Chief Executive Officer of Accor in Asia. Within 20 years of dedicated service

at this leading hotel company, he has developed and operated the Accor net-

work in Indonesia, Malaysia and Singapore from 1993 to 2000. Marc brings to

TAUZIA an extensive knowledge of the Hotel, Tourism and Catering Industry

in terms of Management, Human Resources, Product development, Marketing

and Finance.

Eric SIMARD, Director of Projects and OperationsA Graduate of Hotel School in Vannes, France; Eric brings with him over 20

years experience in the hospitality industry. In South East Asia, Eric worked for

9 years with ACCOR ( Thailand, Vietnam & Cambodia ). He then joined Victoria

Hotels & Resorts, where he worked for 9 years, 5 years as Managing Director.

He is in charge of projects & operations for TAUZIA Hotel Management.


6HOTELS

Stylianos KOUREAS, Regional General Manager for BatamA graduate of Glion Hotel Management School ( Switzerland ), Stylianos

overlooks the performance of HARRIS properties in Batam (HARRIS Resort

Waterfront - Batam and HARRIS Hotel Batam Center).

Timbul PARTOHAP, Corporate Finance ControllerWith extensive experience as Finance Controller and Executive Committee

member, he is responsible for TAUZIAs overall finance and accounting func-

tions. He also oversees the accounting and control functions of all the proper-

ties under the management of TAUZIA.

Team

Nadja LEIVA, Corporate Finance ManagerMBA in Hospitality Management from ESSEC Business School in Paris, Nadja

oversees all direct corporate financial and legal planning & structure. She

is in charge of developing, implementing and maintaining accounting &

administrative policies and procedures at TAUZIA, as well as, analyzing and

reporting financial performance to internal and external parties.

Irene J. BUDIASIH, Director of Operation POP! HotelsGraduated in Economics, with a major in Finance - Accounting system, Irene

is in charge of POP! Hotel Operations overlooking properties performances.

With her extensive experience in the Hospitality industry, she ensures the

operations run efficiently, effectively and consistently for the benefit of both

the company and customers.


7HOTELS

Team

Yani SINULINGGA, Corporate Communications ManagerGraduated with a Masters in International Affairs from the University La

Rochelle, France and a Bsc from the University of Indonesia; Yani is responsible

for all, internal and external communication. This includes managing media

relations, as well as, developing and coordinating our communication strategy

within all the properties under TAUZIA Hotel Management.

Corporate Human Resource ManagerHe / She is overlooking the strategic direction of Human Resources and Train-

ing aspects of TAUZIA Hotel Management Group.

Antoine VILLETTE, Corporate Director of Sales & MarketingA graduate of Glion Hotel Management School (Switzerland). Antoine brings

with him 18 years of hospitality industry experience, 11 years of which he was

General Manager for ACCOR, Aston and HARRIS Hotels. He is now Head of our

Sales & Marketing Department for TAUZIA, also overlooking both our Bali and

Singapore Sales offices.

Rachel HOWARD, Corporate Brand ManagerGraduated with an MBA from ESSEC Business School, Paris where she

specialised in Brand Management; Rachel is Head of our Brand Management &

Services Department. Responsible for both, Imagined by Tauzia, and Managed

by TAUZIA brands, Rachel manages all key decisions in order to keep the

brands consistent. She also oversees Purchasing, Graphic Design, Brand and

Product Development.


8HOTELS

Team

Andi FIRMAN, Corporate ArchitectGraduated from University of Trisakti majoring in Architecture. Andi brings

not only his detailed design skills, using advanced technology, but also after

8 years of experience, handling large scale projects from architectural, interior

and high rise buildings, nationally and internationally, he is now responsible

in giving guidance towards the successfulness of TAUZIA corporate projects.

Milly R. P. PONTOH, Corporate Architect Graduated from Parahyangan Catholic University, Bandung; Milly is in charge of

technical assessment and provides expertise for hotel projects. She reviews our

project simulations by brand to meet the standards and qualifications given.

She offers brands guidance, assisting the hotel concept development by

conducting research and feasibility studies.

FIRAWATI, Corporate Architect Graduated from Tarumanegara University, Jakarta. Fira is in charge of technical as-

sessment and provides expertise for hotel projects. She reviews our project simu-

lations by brand to meet the standards and qualifications given.

She offers brand guidance, assisting the hotel concept development by

conducting research and feasibility studies.

Daniel D. SUGANDA, Corporate ArchitectA graduate of Parahyangan Catholic University Bandung major in civil enginering

& post graduate in architecture from Bandung Institute of Technology with solid

experience in design & construction. Daniel is in charge of technical assessment

and provides expertise for new hotel projects. His academic background, com-

bined with his experience ensure he overlooks projects in a comprehensive way.

Indra TJAKRADHARMA, Corporate Architect A graduate of St. Thomas Catholic University, Medan; Indra brings with him more

than 12 years experience of architectural planning and design. In charge of techni-

cal assessment, he provides expertise for new hotel projects. He is responsible for

design consistency, functional efficiency and technical reliability. He oversees the

projects as early as the conceptual phase until it is handed over to the operations.


9HOTELS

Team

Rina DWI UTAMI, Corporate IT Manager A graduate of Mercubuana University, she is in charge of all Information

Technology related matters and integration processes. She manages Tauzias IT

networks and runs the IT systems of HARRIS Hotels, PRFERNCE Hotels, POP!

Hotels.

Clement SEBBAN, Business Development ManagerGraduated in International Business and Geopolitics from the Institute of

International Relations Studies in Paris, Clement also attained a Post Graduate

Diploma from Glion Hotel Management School, Switzerland. Clement is

responsible for TAUZIAs project development in Indonesia and Singapore,

expanding all brands, Managed by, and Imagined by Tauzia Hotel Management.

Milko PAPAZOF, Business Development Representative MalaysiaGraduated from an Electrical and Mechanical Industries School in Ecole Violet,

La Rochelle, France. He is TAUZIAs Business Development Representative in

Malaysia for Hotels and Serviced Apartments management and partnership

opportunities.

Anuj MALIK, Business Development Representative IndiaA Senior Finance and Business Development Executive with 15 years of

experience in Real Estate, Property Development and Corporate Finance in

Asia. Anuj is TAUZIAs Business Development Representative in India for Hotels

and Serviced Apartments management and partnership opportunities.


10HOTELS

Tauzia Brands

HOTEL MANAGEMENT :

SERVICED APARTEMENTS :

Hotels, a collection of hotels that live up to what preference is: Authenticity & Allure.

Representing properties across South East Asia, that share a consistency of refinement while retaining their individual

charm.

Hotels offer unity of quality inindividual diversity

HARRIS Hotels, Resorts & Residences

More than just a hotelA concept, a brand, a lifestyle

perfectly tted to the new Asian mid-scale trend

A good night sleep for everyoneA place to stay for the smart and eco-friendy travellers

Estate Management Services

TAUZIA provides the services related to the management

and maintenance of public areas and shared facilities for

condominium and residential estates.

H O T E L S

WORLDHOTELS

An up-scale Hotel Branding solution launched by WORLDHOTELS, a leading company for global, sales, marketing, distribution & training services.

WORLDHOTELS Unique Hotels for Unique People

PRFERNCE

PRFERNCE


11HOTELS

Unique Hotels for Unique People

Tauzia Brands

The Longemont

Indigo Pearl

Hotel Kunlun

Carlton Hotel

Grand Hotel de la Minerve Rome


12HOTELS

Hotels offer unity of quality in individual diversity

Naturally Elegant...

Tauzia Brands

PRFERNCE


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More than just a hotel

A concept, a brand, a lifestyle

for Asia

10

HARRIS Hotels

A Simple Unique Friendly concept for

business & leisure

Tauzia BrandsH O T E L S


14HOTELS

10

Tauzia Brands

A good nights sleep for everyone,

A place for smart and eco-friendly

travellers


15HOTELS

MANAGEMENT

Management servicesHotels, residences and serviced apartments operations: Procedures & standards, corporate management training, recruitment, financial reporting, sales & marketing planning and support, technical assistance for projects under development.

CONSULTINGDevelopment of concept, brand identity and products for hotels, resorts, villas and serviced apartments.

Assessment of hotels, residences and serviced apartments related to market and product positioning, management and financial performances.

Exclusive representative of Accor Hotels & Resorts for Indonesia from 2001 to 2006. TAUZIA was mandated to seek and develop new properties according to Accors standards for Sofitel, Novotel, Mercure and Ibis (during this period, TAUZIA has secured the management of 1 Sofitel, 5 Novotel, 9 Mercure, 1 Ibis, 1 All Seasons and 2 residences).

Non exclusive representative of Accor Hotels & Resorts for Indonesia starting from 2006.

Tauzia Management


16HOTELS

Managed Properties

WORLDHOTEL Bukit Balangan

76 rooms2013


17HOTELS

Managed Properties

Tijili Resort Seminyak - Bali

126 rooms2013


18HOTELS

HARRIS Resort Waterfront Batam306 rooms

2002

HARRIS Resort Kuta Beach Bali191 rooms

2004

HARRIS Hotel & ResidencesRiverview Kuta Beach Bali

142 rooms2009

HARRIS Hotel Tuban Bali66 rooms - 2002

(80 rooms Extension - 2013)

HARRIS Hotel Tebet Jakarta180 rooms

2005

HARRIS Hotel & Conventions Kelapa Gading Jakarta

307 rooms2010

Managed Properties H O T E L S


19HOTELS


HARRIS Suites fX Sudirman Jakarta108 rooms + Suites

2011

HARRIS Hotel & ResidencesSunset Road - Bali

186 rooms2011

HARRIS Hotel Sentul City - Bogor160 rooms

2011

HARRIS Hotel & ConventionsFestival CityLink - Bandung

180 rooms2011

HARRIS Hotel - Batam Center171 rooms

2011

HARRIS Hotel Seminyak - Bali231 rooms

2013


20HOTELS

HARRIS HotelSkyline - Surabaya

262 rooms2013

HARRIS HotelAirport - Jakarta

132 rooms2013

H O T E L S

HARRIS HotelCokroaminoto - Bali

87 rooms2013

Managed Properties

HARRIS Hotel Solo

90 rooms 2012

H O T E L S

HARRIS HotelKota Gede-Yogyakarta

140 rooms2013

H O T E L S

HARRIS HotelRaya Kuta - Bali

80 rooms2012

H O T E L S

HARRIS HotelLuwuk -Sulawesi

136 rooms2012

HARRIS Hotel Malang220 rooms

2013

HARRIS HotelGubeng-Surabaya

154 rooms2013

HARRIS Resort Puncak - Jakarta

150 rooms 2013

HARRIS Hotel & ResidencesBukit Jimbaran-Bali

242 rooms 2012

HARRIS ResortBeach Cove Jimbaran - Bali

300 rooms2013


21HOTELS


HARRIS SuitesTangerang City - Tangerang

200 rooms2013

H O T E L S

HARRIS Hotel Palembang220 rooms

2013

H O T E L S

HARRIS Hotel Balikpapan212 rooms

2013

H O T E L S

HARRIS Resort Bogor Raya300 rooms

2013

HARRIS Hotel Hayam Wuruk Jakarta

250 rooms2014

H O T E L S

HARRIS Resort Benoa Bali250 rooms

2014

H O T E L S

HARRIS Hotel Kuta GaleriaBali

160 rooms2013

HARRISMakassar180 rooms

2014

H O T E L S

HARRISBanjarmasin

120 rooms2013

H O T E L S


22HOTELS

POP ! HotelFestival CityLink - Bandung

175 rooms2011

Managed Properties

POP ! HotelBali Denpasar - Teuku Umar

147 rooms2010

POP ! Hotel TuguYogyakarta151 rooms

2012

POP ! HotelPasar Baru - Jakarta

112 rooms2012

POP ! HotelTuban - Bali180 rooms

2012

POP ! HotelCokroaminoto - Bali

150 rooms2012

POP ! HotelTebet - Jakarta

147 rooms2012

POP ! HotelGubeng - Surabaya

162 rooms2012

POP ! HotelSanur - Bali120 rooms

2013


23HOTELS

Managed Properties

POP ! HotelBSD City - Jakarta

164 rooms2012

POP ! HotelThamrin - Jakarta

92 rooms2013

POP ! HotelBandar Lampung

168 rooms2013

POP ! HotelAirport - Jakarta

150 rooms2013

POP ! HotelSentul - Jakarta

120 rooms2013

POP ! HotelNusa Dua150 rooms

2013

POP ! HotelJl. Dewi Sri - Bali

152 rooms2013

POP ! HotelKuta Beach -Bali

220 rooms2012

POP ! Hotel Tuban Waterpark

150 rooms2012


24HOTELS

Managed Properties

POP ! Hotel Semarang150 Rooms

2013

POP ! HotelRiverview - Bali

80 rooms2012

POP ! HotelKemang - Jakarta

120 rooms2013

POP ! HotelGedongan Lor - Yogyakarta

120 rooms2013

POP ! HotelSetia Budi - Jakarta

150 rooms2013

POP ! HotelDrupadi Seminyak - Bali

120 rooms2013

POP ! HotelSolo

150 rooms2013


25HOTELS

Managed Properties

278 roomsopening mid 2012

237 roomsAugust 2010

M a n a g e d b y


26HOTELS

Managed Properties

fX Residence, Sudirman Jakarta227 ApartmentsSince Mid 2009

Ciputra Hanoi1,731 Apts/villas

Since 2004

HARRIS Hotel & ResidencesRiverview Kuta Bali

51 roomsSince April 2009

Solo Paragon190 rooms

August 2010


27HOTELS

Mercure Lebak Bulus Jakarta Selatan

Number of rooms: 220

Services provided :t$PODFQUEFWFMPQNFOUt'JOBODJBMQSPKFDUJPO

Country Heritage Surabaya Number of rooms: 150

Services provided :t"TTFTTNFOUJO'JOBODF

Balihai Resort & Spa BaliNumber of rooms: 200

Services provided :t.BOBHFNFOUTFSWJDF

The Haven Seminyak BaliNumber of units : 7 villas,

60 apartments, 100 hotel roomsServices provided :t$PODFQUEFWFMPQNFOUt)PUFM-BVODIJOH

The Legacy Medspa Resort - Bali21 villas

Services provided :t$PODFQUEFWFMPQNFOU

Consulting Achieved

Novotel Nusa Dua BaliNumber of units : 186 Apartments

Services provided :t$PODFQUEFWFMPQNFOUBOENBSLFUTVSWFZ

t*OUSPEVDFEUP"DDPSBT/PWPUFM


28HOTELS

The Villas Bali Number of rooms: 70

Services provided :t"TTFTTNFOUJO)VNBO3FTPVSDFTt'JOBODF"TTFTTNFOU"VEJU

Waka Resorts & Spa Bali

Services provided :t"TTFTTNFOUJO)VNBO3FTPVSDFTt4BMFT.BSLFUJOHBOE'JOBODFt$PODFQUEFWFMPQNFOU

Jimbaran Bali Number of rooms: 120 Apartments


Hotel Sahid Raya BaliNumber of units : 386

Services provided :t$PODFQUEFWFMPQNFOUBOENBSLFU

survey

Consulting Achieved


29HOTELS

Grand Mercure Phonix YogyakartaNumber of rooms: 140


Ibis Bandung West Java Number of units : 190

Novotel Tarakan East Kalimantan

Number of rooms: 175

Novotel Nusa Dua BaliNumber of rooms: 186

Services provided :t/FHPUJBUJPOBOEESBGUJOHPG

management agreementt&TUJNBUFEDBTIPXBOEOBODJBM

projections

PT Indo Wisata Indah Persada Bali Number of rooms: 130

Services provided :t$PODFQUVBMCSJFGBOEEFWFMPQNFOU

Novotel Palembang Sumatra Number of rooms: 189

Services provided :t$PODFQUVBMCSJFGBOEEFWFMPQNFOU

All Seasons Legian BaliNumber of units : 112

Mercure Mirama SurabayaNumber of rooms: 121

Contribution to Accors development in Indonesia

Consulting Achieved


30HOTELS

Novotel Semarang Java Number of rooms: 177

Novotel Mangga Dua Square Jakarta Number of rooms: 260

Mercure Convention Center Jakarta Number of rooms: 435

Mercure Ancol Jakarta Number of rooms: 292

Mercure Sanur Bali Number of rooms: 192

Sofitel Seminyak BaliNumber of rooms: 138

Kuningan Apartments JakartaNumber of rooms: 104

Mercure BatamNumber of rooms: 159

Contribution to Accors development in Indonesia

Consulting Achieved


31HOTELS

TAUZIA MANAGEMENT HEAD OFFICE KEY CONTACTS

FirawatiCorporate Architect

Indra TJAKRADHARMACorporate Architect

Daniel D. SUGANDACorporate Architect

Milly R. P. PONTOHCorporate Architect

Wenny YANUANDITAExecutive Secretary

Yani SINULINGGACorporate

CommunicationsManager.

Eric SIMARDDirector of Projects &

Operations

Irene J. BUDIASIHDirector of Operations

POP! Hotels

Timbul PARTOHAPCorporate Finance

Controller

Nadja LEIVACorporate Finance

Manager

Rachel HOWARDCorporate Brand

Manager

Antoine VILLETTECorporate Director

of Sales & Marketing

Clement SEBBAN Business Development

Manager

Rina DWI UTAMICorporate IT Manager

Andi FIRMANCorporate Architect

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