TATA GROUP -A Business Organisation -

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    A BUSINESS

    ORGANISATIONAND ITS ANALYSISA Case Study

    :resented Byuhi Singhnkur Kumar

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    Todays OverviewTodays Overview

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    Learning ObjectivesLearning Objectives

    Background

    Hierarchy

    Products &Services

    MarketingStrategies

    CurrentPosition

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    LEADERSHIP WITH TRUSTLEADERSHIP WITH TRUST

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    BACKGROUND

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    Established By:

    amsetjiamsetjiusserwanjiusserwanji Tataata

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    Year Established:Year Established:

    186868

    :lace:lace( )ombay Mumbai( )ombay Mumbai

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    First Chairman:First Chairman:

    :re se n t C h a irm a n :re se n t C h a irm a n

    atan Tataatan Tata

    amsetjiamsetjiTataata

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    HIERARCHY

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    TATA

    TATA STEEL TATA MOTORS TATA TEA

    VP MARKETING VP FINANCE

    GM MAR. NORTH GM MAR. SOUTH

    ROUP GENERALROUP GENERALHIERARCHYIERARCHY

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    COMPANY GENERAL COMPANY GENERALHIERARCHYIERARCHY

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    RODUCTS&SERVICES

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    -roup Today 7 Business Sectors-roup Today 7 Business Sectors

    & ; , ,14 COMPANIES SUBSIDIARIES 3 96 517 EMPLOYEES

    nTata Consultancy Services

    nTata Teleservices

    nVSNL

    nTata SteelnAdvance Materials

    ife & General Insurance Companies

    nTata TeanTitan

    nTrent

    nTata MotorsnTACO Group

    nVoltas

    n

    nTata ChemicalsnRallis

    nTata PowernTata BP Solar

    SERVICES

    MATERIALS ENERGY

    CHEMICALS

    ENGINEERINGONSUMER PRODUCTS T AND COMMUNICATIONS

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    me Famousme FamousProductsroducts

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    ProductsProducts

    CoffeeCoffee +Photon+Photon

    Coffee Mobile Web Access Modem

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    ProductsProducts

    NanoNano HimalayanHimalayan

    Small Car Mineral Water

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    ProductsProducts

    SkySky TeaTea

    DTH Service Tea Products

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    ProductsProducts

    DoCoMoDoCoMo SwachSwach

    GSM Mobile NetworkProvider Water Purifier

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    ProductsProducts

    JaguarJaguar SaltSalt

    Luxury Car Salt Products

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    ProductsProducts

    IndicaIndica Taj HotelsTaj Hotels

    Mid Size Car Luxury Hotels

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    ARKETING :ASE STUDYNANO

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    The Car Which Became AThe Car Which Became APhenomenonPhenomenon

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    Marketing MovesMarketing Moves

    There Are Two Types OfMarketing Strategies Used For

    :The Marketing Of TATA Nano

    OnlineMarketing

    OfflineMarketing

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    Marketing MovesMarketing Moves

    ONLINE

    SOCIAL MEDIA

    BOOKING

    ADVERTISING

    GAMESWEBSITE

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    Marketing MovesMarketing Moves

    OFFLINE

    MALL PROMOTIONSLEVERAGING EXISTING INFRASTRUCTURE

    TELEVISIONCOLLABORATION

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    SWOTANALYSIS

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    What Is SWOT?What Is SWOT?

    It Is A Useful Analysis That TakesInto Consideration Not Only Your

    Own Business But Your Competitors

    Activities And Current Industry.Happenings As Well

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    Strengths

    Weakness

    O p p o rtu n itie s

    Threats

    It Stands ForIt Stands For

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    The S.W.O.T MatrixThe S.W.O.T Matrix

    INTERNALANALYSIS

    STRENGTH

    WEAKNESS

    EXTERNALANALYSIS

    OPPURTUNITY

    THREAT

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    The S.W.O.T MatrixThe S.W.O.T Matrix

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    WOTWOTAnalysisnalysis

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    WOTWOTAnalysisnalysis

    ThreatsRising Prices Of Steel, Aluminum And Plastic Which Is Heavily Used In VeRising Prices Of Steel, Aluminum And Plastic Which Is Heavily Used In Veh

    Competition From Entry Of International Giants Like Arselar Mittal In India.Competition From Entry Of International Giants Like Arselar Mittal In India.

    le Class & Prospective Buyers For Nano From The Two-wheeler Segment.le Class & Prospective Buyers For Nano From The Two-wheeler Segment.

    Europe.Europe.

    ee

    WeaknessesLack Of Competence.Lack Of Competence.

    Lack Of Reliable Technology In Automobiles.Lack Of Reliable Technology In Automobiles.

    Dont Have Luxury Car Brand Of Its Own.Dont Have Luxury Car Brand Of Its Own.

    StrengthsGoodwill Of Brand.Goodwill Of Brand.

    Existing Dealers & Service Networks.Existing Dealers & Service Networks.

    Large Shareholder Base For Capital Needs.Large Shareholder Base For Capital Needs.

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    OMPARATIVESTUDY

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    Group's Total TurnoverGroup's Total Turnover

    YEAR

    ,94 568 in 2001

    , ,195 339 in 2010

    ( )s million)s million

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    Group's Sales TurnoverGroup's Sales Turnover

    YEAR

    ,79 999 in 2001

    , ,111 290 in 2010

    ( )s million)s million

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    Value Of AssetsValue Of Assets

    YEAR

    ,91 622 in 2001

    , ,501 786 in 2010

    ( )s million)s million

    T t G S t iTata Gro p Sector ise

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    Tata Group Sector-wiseTata Group Sector-wiseOperationsOperations

    G ' C it l M k tG ' C it l M k t

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    Group's Capital MarketGroup's Capital MarketPerformancePerformance

    G ' C it l M k tG ' C it l M k t

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    Group's Capital MarketGroup's Capital MarketPerformancePerformance

    G ' C it l M k tG ' C it l M k t

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    Group's Capital MarketGroup's Capital MarketPerformancePerformance

    G ' C it l M k tG ' C it l M k t

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    Group's Capital MarketGroup's Capital MarketPerformancePerformance

    G C i l k

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    Group's Capital MarketGroup's Capital MarketPerformancePerformance

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    YEAR

    4% in 2009

    7% in 2010

    One Big StepOne Big Step

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    CONCLUSION

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    ConclusionConclusion

    Fro m O u r A n a lysis O f Ta ta G ro u p W eC a n C o n clu d e T h a t Ta ta Is A V e ry

    S tro n g C o n te n d e r In In d ia n A s W e ll A s

    .In te rn a tio n a l M a rke t It H a s B u ilt A V e ry S tro n g B ra n d O f Its

    O w n A n d W ith A ll T h e U p s A n d D o w n

    It H a s M a in ta in e d Its S ta tu s A n d S o It. W ill D o In C o m in g Fu tu re It s A

    C o m p a n y To W a tch In T h e C o m in g

    .Years

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    ResourcesResources

    Wikipedia. .www wikipedia org

    ata Group Official Website

    . .www tata com

    Blogger

    . .www blogger com

    ,ayank Dhingra Business Writer

    :// .http mayank name

    he Economist ortune 500

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    QUESTIONS?

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    WebsiteWebsite

    :The major sections of the site are

    Gallary

    Game Community

    Why Nano?

    BookingDetails

    BACK

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    Social MediaSocial Media

    Blog

    OrkutFacebook

    YouTube

    The Various Social Networking:Sites Used

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    BlogBlog

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    Orkut Is One Of The Most PopularSocial Networking Platforms In

    .India

    There's A User Profile For Nano WhichHas A Few Pics And Videos

    .Has Around 350 Friends

    A Group Dedicated To The Care Which

    , ,Has Around 11 000 Members Started, .Back In May 08

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    facebook

    Facebook Is A Top Networking Site.Amongst Indians

    There's A Fan Page For The Car With

    ,About 6000 Fans A Few Videos And.Picture Albums

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    YouTubeYouTube

    There's Also A Youtube Channel ForTata Nano Where You Can Subscribe

    .To Videos

    Has Managed To Generated More Than, .10 000 Views On Videos Of The Car

    BACK

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    Online BookingOnline Booking

    The Online Booking Of TATA Nano HasGiven Boost To The Sales As Now Due ToOnline Registration It Became Easier

    .To Buy Nano It Did Definitely Generate A Lot Of

    .Excitement On The Web In General

    BACK

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    Online AdvertisingOnline Advertising

    The BlogosphereAnd Indian MediaSites Were FullWith Ads For TataNano.

    The Ads Came InAll Shapes And

    Sizes And WereDefinitelyNoticed.

    BACK

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    Nano GameNano Game

    The Game By ZapakWas A Great Move

    To Spread WordAbout The Car.

    There Are A Lot OfClaims That The

    Game Has BeenPlayed Millions Of

    Times Since ItsLaunch.

    It's A Simple AndEasily AccessibleGame, WhichAnyone With ABrowser AndInternet

    BACK

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    CollaborationsCollaborations

    Tata Partnered With A Few Banks For.Releasing Application Forms

    ICICI Bank For Example Initiated A

    Whole Campaign To Get Noticed And

    .Spread The Word

    BACK

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    Mall PromotionsMall Promotions

    As Is The Case With Most Automobile,Companies Tata Too Ran A Series Of

    Promotional Activities On Malls To Get.Nano In Front Of Perspective Buyers

    BACK

    Leveraging ExistingLeveraging Existing

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    Leveraging ExistingLeveraging ExistingInfrastructureInfrastructure ,Tata A Giant Brand That It Is Has

    Leveraged It's Umbrella Groups To.Market Nano

    ,You Can Find Nano Merchandise

    Application Forms And Demo Cars In, ,Tata Indicom Titan Croma And Westside

    .Stores

    -Tata Indicom Had Also Offered A Moneyback .Offer With Every Application Form

    BACK

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    TelevisionTelevision

    hough Tata Didn't Invest ;eavily Into TV Commercialshey Did Get A Few Channels To se The Word NANO Instead Of.mall Wherever Possible he Ads Generally Showed Theuying Of First Car And It Was

    herished Like A Big Dream Come .rue By The Indian Middle Class