TASC Brochure

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We believe in people. www.tascoutsourcing.com /tascoutsourcing Follow us: /company/tasc-outsourcing

Transcript of TASC Brochure

Page 1: TASC Brochure

We believe in people.

www.tascoutsourcing.com /tascoutsourcingFollow us: /company/tasc-outsourcing

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TASC Outsourcing is a leading talent solutions company licensed by the Government of UAE to outsource professionals as contract staff across the country, including free zones. With a large resource base of professionals from over 50 countries, we are the partner of choice to discerning set of clientele including fortune 500 companies, local conglomerates and SMEs.

It’s not just about that. Everything that TASC stands for is embodied in its core values, which are:

InnovationBy championing new ideas, trying new ways of doing things & improving every day.

• Take informed risks and champion new (sometimes unpopular) ideas.• Love grand challenges, as well as everyday improvements.• Be Adventurous, Creative, and Open-Minded.

QualityStrive to achieve the highest standards and serve our customers the best.

• Putting the best quality of service and product offering to your customers,peers and teams. Beat customer expectations.

ReliabilityKeeping promises made to customers and peers through consistent delivery on timelines.

• We deliver on commitments with speed, quality and integrity.• We never let our customers, staff or peers down.• If a deliverable is promised, we deliver it. If a deadline is promised, we strive to meet it.

CollaborationLeverage collective intellect, and effort to be successful as teams and as a company.

• We understand the big picture and the nitty details. We work closely with each otherto deliver on our goals.

RespectRespect & dignity across diverse cultures, being sensitive to behaviorand languages in the work place.

• We have a unique multi-cultural workforce. Respect is what makes it work. We make our differences our strength.

AgilityEmpowering people to decide, take ownership & move fast to do the best for the customer.

• We make decisions fast keeping the customer interest ultimately in mind.• We believe in delivering with speed and with quality.

Our values determine who we are. What we stand for. What differentiates TASC with clients, employees and the community. Our mission, our aspirations. How we make decisions at our company. How we behave and act, collectively and individually.

About us

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VisionTo build an inspiring, innovative and global companythat provides high quality people solutions delivered withunbeatable service to its customers. To do this byproviding an environment for learning, growth andadvancement for its employees.

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ServicesWe cater to a number of clients ranging from MNCs, Government clients and SMEs in I.T., Retail, Banking, Telecom, Airlines, Oil & Gas and more. Through customized staffing solutions TASC helps client save 30% on total cost of ownership and 25% on time.

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TASC scope of expertise includes following services

Contract Staffing Contract Staffing, also known as employee outsourcing is our flagship service. The person will work full time with the client organization with all payroll and HR undertaken by TASC. This helps clients in reducing employee costs and it frees up internal resources and helps focus on core business.

Transfers / MigrationsAn employee who is part of another contract staffing company may express a wish to join the TASC family. We welcome them to migrate to our company, with the consent of the current employer and statutory approvals. Client organizations can also approach us with a request to transfer contract staff deputed by another staffing company or transfer some of their employees to our payroll.

Recruitment We have a dedicated team of recruiters that recruit globally. With many successful campaigns TASC has full expertise in contract staff recruitment. We have partners in over 17 countries. Over the years, we have invested in qualified resources and latest technology to make the process more effective and fully compliant.

Payroll We have a team of qualified professionals who are handling payroll for large number of clients and contact staff with the latest technology ofpayroll services.

On-Demand Temp Supply We have a dedicated workforce available for daily, weekly and monthly basis.We provide promoters, contact center, data entry, receptionist support staff and admin with fast deployment in malls, offices and retail outlets.

Volume Hiring & Project ManagementAt TASC, we have expertise in volume hiring projects having successfully managed projects within time and cost in the U.A.E, Egypt, Philippines, India, Levant and North Africa. We source the talent from across the Globe; providing end to end solution from sourcing, selecting and onboarding with unsurpassed proficiency and quality of service.

RPO Our RPO (Recruitment Process Outsourcing) model is specifically designed for Staffing Agencies and Companies across the Globe looking for below unique services:

• Offshore Recruiters• CV Sourcing Services• End-to-End Recruitment• Turn-Key Project Hiring• On-site Large Scale Project Management

Business Incubation We accelerate the growth and success of companies through an array of business support resources and services to start operations in the U.A.E by providing the visa and payroll services and physical space or international companies.

Permanent RecruitmentWe take up permanent recruitment when given a firm mandate by the client.Once the sign up is completed we will brainstorm with the client and initiate a structured search process. With reference to the position, the client will be requested to provide information on roles and responsibilities, key performance indicators and desired educational qualification and experience.

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Awards2011 & 2012 - Named as oneof the fastest growing companiesin the UAE as part of theArabia500 ranking

2013 - TASC was selected asone of the Dubai SME100companies

2014 - Our CEO was awardedthe prestigious Middle East CEOof the year award for 2014

2014 - TASC has been namedas the top 10 most influentialbrands in the U.A.E by Linkedin

We have earned prestigious accolades for our business success over the years.

That’s the exact reason why we say “Sleep well, Leave your task to TASC!”

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At TASC, we have invested in a dedicated department for associate servicing, this exemplifies sincerity through our CCC philosophy i.e. the consultants, clients and company to all our consultants.

We treat our consultants as partners in the company’s success. We believe that3 Cs need to be happy to keep the triangle continuum.

The Employee care is driven by: • Measure Metrics: Robust structure to measure operational metric • Implement SIX SIGMA Methodology: Approach a problem with DMAIC structure• Use LEAN Methodology to reduce response time by eliminating NVAs• Surveys – Structured & Unstructured (DIP-STICK) to gauge employee satisfaction

Employee Care

• Client related queries or issues• Performance Review • Contact Negotiation

• Visa Issue • NOCs • Salary Certificate • Payslip• Mail Delivery Alerts • Account and Time Sheets

• Labor Cards • Health Card and Emirates ID• Bank Account Setup • Medical Insurance

YOUACCOUNT MANAGER E-CAREDedicated Team for Employees

Client Company

Consultant

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IndustriesWe take an innovative and proactive approach which is driven by the market insights. A dedicated research team closely monitors market and industry trends and conveys the findings to the recruitment team. This, in turn, enables us to stay ahead of the competition by sourcing candidates to meet forecasted demand.

Our forward planning and customer centric strategy has proven to help companies on the growth path.

TASC has experience in catering to various industries which include:

Banking &InsuranceOil, Gas &

EnergyRetail &

FMCGAdminSupport

IT ContactCenter

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Time and Material are all fixed costs within a project plan. We have been a successful partner to our clients in managing these costs by providing skilled IT professionals ensuring successful project delivery. We provided large number of IT resources to various prestigious organizations within UAE including one of the largest airlines, one of biggest I.T. giants of the world and big local conglomerates.

Our IT expertise has developed through a team of experienced IT Account Managers combined with a large team of recruiters trained to attract talent from across the globe within multiple IT specialisms.

Our experience is vast and we provide Senior, Mid and Junior level resources to various industries such as Aviation, Systems Integrators, Banking, Government, Telecoms, Oil, Gas and Energy as well as startups.

We are equipped to provide resources in the following areas:

ERP and Applications Development Project Managers, Developers, Architects, Technical Analysts, Design Experts, Support, Software Engineers• Microsoft-C#, .Net, SharePoint, BizTalk • Sun Technology-Java, J2EE• Oracle and SAP Consultants, MS Dynamics

MobilityIOS, Android, Java, HTML, SDK

Cloud, Infrastructure and Architecture• Citrix/Cloud Architects/Project Managers • Project & Program Management and Implementation• Business Analysts, Data Architects, Enterprise Architects-Togaf Certified• IT Security and Networking • Virtualization Consultants/Engineers

Big Data & AnalyticstCredit Risk, Modellers, Marketing, Developers • SAS • SPSS/SSIS/SSRS • Risk Analysis • Operational Risk • Market Risk

Data Warehousing/Business IntelligenceAnalysis Services, Modeling and ETL• Oracle/Hyperion • IBM Products • Microsoft-SQL Server SSIS, SSAS etc.• Business Objects • SAP • Database Administration (DBA)

Testing & Quality AssuranceManual, Automated, Functional, Non-Functional• Software Testing • Systems Testing • Performance Testing• Test Management • Validation & Quality Assurance

I.T.

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ContactCenter

We have exceptionally skilled workforce with proven aptitude in nearly every contact center environment. We provide a comprehensive and innovative method for recruiting, screening, training, managing, and retaining the high performing employees, ensuring that you can deliver the highest quality service to your customers. We connect with successful professionals for transactional to strategic positions-offering temporary, temporary-to-hire, and direct-hire placement across a variety of contact center disciplines and environments. The candidates are assessed on communication skills, psychometric & typing test, mock call test and HR Interview.

Our clients include one of the largest telecommunication companies in the UAE, large government companies and many more.

We are equipped to provide the following resources

• Call Center Agents • L1 and L2 Customer Support• Duty Managers • Team Leaders • Technical Support

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We have one of the largest number in-store Promoters across UAEdeployed at various retail outlets; our client base consists of largeMNCs and local conglomerate clients in Electronics, Cosmetics,FMCG and Apparels.

We are fully reliable ONE STOP SHOP taking complete responsibilityof documentation, statutory compliance and adhere to local regulations having successfully sourced from various countries that includeIndia, Philippines, Pakistan, Egypt and Sri Lanka.

We also offer value added services such as Sales Tracking, Employee Supervision, Day to Day Management, Training, Performance Evaluations, Various MIS etc.

We provide a clear service level matrix and scope to ensure that the client understands the process cycle. The broad list of the jobfunction in Retail & FMCG include following:

• Sales Promoters• Team Leaders / Supervisor • Field Supervisor • Field Sales Executives• Telesales Executives• Marketing Executives• Merchandisers • Relationship Managers

Retail &FMCG

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AdminSupport

We understand that having the right people in Administration is quite critical & the process of hiring involves lot of complexities. Vital aspect of any Administrative role (EA, Reception Support, Data Entry & Customer Service) is the sensitivity towards confidential matters, timely delivery on the project & data integrity. We provide resources who are trained with strong computer & writing skills, excellent interpersonal skills, flexibility & project administration capabilities. Provision of resources could be based on term of deployment or work to be executed. This could be as short as4 Hours to 1 Day & can stretch upto 2 Years & beyond. Largely the short term service is required at the time when people are to be given annual leaves, maternity leaves, and spike in sales etc.

The range of resources provided for Admin and Support functions include:

• Receptionist • Front Office Manager • Document Controller • Executive Assistant • Secretary • Administrative Clerk • Administrative Supervisor

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We assist our clients with their staffing needs at every level of experience – right from entry level to top management. We have experts who specialize in financial recruitment, who are committedto meet the growing and diverse needs of the clients.

We are proud to serve some of the best and the largest banks in the UAE and globally renowned financial institutions.

Roles sourced and staffed by us in this domain include:

• Sales Executives • Relationship Manager• Field Visit Agents • Accountants • Credit Controller• Collection Executive• Sales Head • Wholesale Banking Analyst • Wealth Management Specialist • Risk Specialist (Credit Risk, Operation Risk, Market Risk)

Banking &Insurance

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With over 25 years of specialized experience in staffing and recruiting in the field of oil gas and energy in regions of GCC, Asia pacific Europe and Africa, TASC is the most preferred choice in this sector.

The company’s benchmark of quality starts with its sourcing team, which is headed by a senior professional from the UK with rich experience in resource mobilization for technical and engineering fields.

At TASC we supply Resource and Project Service solutions to theupstream and downstream Oil & Gas Industry.

TASC understands that the tender/bid process can be time consuming with no guarantee of success. We give fully integrated project based personnel; we also provide Tender and Project Management assistance providing continued support throughout the Projects. The service quality is measured on Six Sigma Reporting which is absolute standard for quality of TASC.

TASC’s clients include multinational and national oil companies,utility majors and EPC.

Upstream Drilling and Completion, Petro physicists, Operations and Maintenance, Project Management, Construction and Commissioning, Mechanical and Electrical.

DownstreamRisk and Safety, HSE and HSEQ, Planning and Scheduling, Operations and Maintenance, Process and Production. EPC and Oil Field ServicesRotating Equipment, Piping and Structural, Project Management, Design, Calculation and Verification, QA/QC, Fabrication and Construction.

Oil, Gas &Energy

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Corporate Office, Dubai1402, Nassima Tower, Sheikh Zayed Road, Dubai, UAE. P.O. Box: 117495, Tel: +971 4 3588500

Branch Offices:

Dubai Internet City (DIC)1506, Tower A, Business Central Tower,Dubai Internet City, Dubai, UAE.

Abu DhabiOffice 24-25, 11th Floor, City Tower, Next to Al Wahda Mall,Hazaa Bin Zayed the First Street, Abu Dhabi, UAE.P.O. Box: 127432, Tel: +971 2 8186785, Ext. 325, +971 2 8186786

Bangalore2/10, 2nd Floor, 80 Feet Road, RMV 2nd StagePoojari Layout, Bangalore, India - 560094

www.tascoutsourcing.com/tascoutsourcingFollow us: /company/tasc-outsourcing