Target Groups HPM & TRM 54-55

Target GroupsHPM & TRM 54-55

Internship CommitteesJune 2013

Students Meeting fordoing Internship 2/2013

October 21, 2013 – January 10, 2014

HPM 55

820-502Practical

Training II

Pre-requisite: *820-501 Practical Training I and *821-103 Knowledge of Beverages

and *821-204 Food and Beverage

Service and TechniquesCourse Description: “Working in the area of a Food and Beverage outlet in a hotel as a servicing staff”

*Hotel Restaurant *Restaurant: 250 hours for Busboy/girl, Waiter / Waitress, Host / Hostess, and / or*Beverage: 250 hours for Bartender such as lobby bar, pool bar, restaurant bar, banquet bar etc.

HPM 54

820-503Practical

Training III

Pre-requisite: *820-501 Practical Training I and 820-502 Practical Training II820-203 Front Office

Management & 820-304 Housekeeping Management

Course Description: “Working in the functional area of Front Office Department and Housekeeping Department in a hotel for the period of 500 hours;

*F/O: 250 hours for GRO, GSA, Bellboy, Concierge, Reservation, and*H/K: 250 hours for Room attendant, Florist, Linen, H/K Clerk, Public Attendant

TRM 55

824-502Practical

Training II

Pre-requisite: *825-201 Travel and Tour

Agency Business Management and

*824-501 Practical Training ICourse Description:

working in the functional areas as trainee of the

tour companies and travel agencies

conducting inbound tourism

Remark:1)As second year-students who

already pass 824-501 Practical Training I and had studied 825-201 Travel and Tour Agency Business Management, they are expected to work in tasks of tour reservations, tour operations, and tour counter clerks in tour companies and travel agencies conducting inbound tours.

TRM 54

824-503Practical

Training III

Prerequisite: 824-304 Principles of Tourist Guiding Management and 824-502 Practical Training II

Course Description: Working in the industry in the area of Tourism Management, working in the functional areas as trainee of the tour companies and travel agencies conducting outbound tourism for a period of 500 hours. Or doing internship under specialization areas such as Transportation or Nature base

Challenge Issues from Internship

LanguageWorking SkillInterpersonal SkillKnowledgePersonal Issues Tasks Pressure @ WorkWork Attitude

Internship Calendar (IPC) No

. Details Trimester 2 Target Group

1. * Internship Committees Meeting & Planning for 2013 29-May-13 Intern Com.

2. * Internship Preparation Courses 2.1 * Internship Meeting with 2nd & 3rd

year students 19-Jun-13 All Ss

2.2 * Internship @ Singapore Presentation for HPM 53-55 26-Jun-13 HPM 2,3,4

2.3 * Internship @ Singapore Presentation for HPM 53-55 03-Jul-13 HPM 2,3,4

2.4 * Career Advisory by TICA 07-Aug-13 All Ss2.5 * Hotel Industries Presentation Jul - Aug HPM 2,3,42.6 * Internship Individual counseling Jul - Aug All Ss2.7 * Hotel Restaurant & Bar Visit 3,10 Aug 13 HPM 22.8 * Hotel Room Division Visit 12,16 Jun 13 HPM 32.9 * Attitude, Service-Mind @ Work 16-Sep-13 HPM & TRM

2-42.10

* How to Handle Stress and Pressure @ Work 16-Sep-13 HPM & TRM

2-42.11 * Personality Development 17-Sep-13 HPM 2-4

2.12 * Airport Visit 17-Sep-13 TRM 2

2.13 * Study Tour 18-Sep-13 TRM 3

2.14 * Industry Talked by Alumni 18-Sep-13 HPM 2-4

2.15 * Internship Expectation from Industry 19-Sep-13 All Ss

2.16 * Internship & Job Preparation 19-Sep-13 All Ss

2.17 * Internship Orientation 20-Sep-13 All Ss

No. Details Trimester

2Target Group

1. * Internship Application Period through the system

Jul 08 - 06 Sep 13 All Ss

2. * Follow up for Internship Application (1st) 09 Aug 13 Intern

Com.3. * Follow up for Internship

Application (2nd) 31-Aug-13 Intern Com.

Internship Calendar – Application Period


2Target Group

1. * Students hand in Internship Evaluation Forms & Self-Learning Report

13-17 Jan 14

All Ss except 4th yr

2. * Post Internship - Group Presentation 15 Jan 14 HPM & TRM 52-53

3. * Post Internship - Group Presentation 16-Jan-14 HPM & TRM 54-55

4. * Hand in Internship Grade 28-Jan-14 Intern Com.5. * Internship Coms. meeting for 2/56

internship concluded 29-Jan-14 Intern Com.6. * Submission TQF 6 report 31-Jan-14 Intern Com.

7. * Last day for hand in of TOEIC for degree completion 03-Mar-14

HPM & TRM 52-53

Internship Calendar – Assessment


2Target Group

1. * Meeting with all lecturers to assign visitation sites 11 Sep 13 Visiting

Com.2. * Student visit during their

Training Program18 Nov - 20

Dec 13Visiting Com.

3. * Meeting with all lecturers to conclude visitation 08-Jan-14 Visiting

Com.

Internship Calendar – Lecturer Visiting


2Target Group


13-17 Jan 14







HPM & TRM 52-53



2Target Group


13-17 Jan 14







HPM & TRM 52-53


Company Suggestions1. Tour Operator คือ บรษัิทท่ีม ีproduct เป็นของตัวเอง ทำ�ทัวร์ต่�งๆ ซึ่งเหม�ะสำ�หรบันักศึกษ�ปี 1 และ ปี 2 โดยท่ีนักศึกษ�จะได้เรยีนรู ้ก�รทำ�ทัวรน์ัน้ๆ ได้อย�่งถี่ถ้วนTour Operator ในภเูก็ต มี- Phang Nga Eco (Phang Nga Tour, Phi Phi Tour)- Andaman Wave Master (Phi Phi Tour)- Andaman Leisure (Phang Nga Tour, Phi Phi Tour)- Phuket Adventure (Phang Nga Tour, Phi Phi Tour)- Andaman Sea Kayak (Phang Nga Tour)- Sea Angle (Phi Phi Tour)

- June Bahtra (Phang Nga Tour)- Phuket Island Hopper (Phang Nga Tour, Phi Phi Tour)- Siam Safari (Elephant riding tour)- Island Safari (Elephant riding tour & Phang Nga tour)-Phuket ATV Tour-John Gray Sea Canoe ((Phang Nga Tour)-Old Phuket Tour -Wahoo (fishing tour)-Nikorn Marine (Coral island tour)-Joy Dive

Reference: P”Ya - HTM Class40h

Company Suggestions

2.1 Travel Service Company (inbound) บรษัิท พวกนี้จะเน้นเรื่องทำ� airport transfer และจะข�ยทัวรใ์ห้ Tour operator เหม�ะสำ�หรบันักศึกษ�ปี 2 บรษัิทประเภทน้ีมี-Tour East-Destination Asia-World Travel service-Hotelbed-Asian Trails-Asia World-Phuket Venture Reference: P”Ya - HTM Class40

นอกเหนือจ�กน้ี ก็มบีรษัิทท่ีทำ� ticketing เชน่ Phuket Jet tour หรอื Phuket Sea Tour ท่ีทำ�ท้ัง ticketing และ ทำ�ทัวรใ์ห้ลกูค้�ท่ีเดินท�งม�กับ cruise

2.2 DMC for MICE บรษัิท กลุ่มน้ีจะไมเ่น้นก�รข�ยทัวรใ์ห ้Travel agent แต่จะทำ�โปรแกรม ต�มคว�มต้องก�รของลกูค้� เหม�ะสำ�หรบันักศึกษ�ปี 3 และ ปี 4 บรษัิทประเภทน้ีมี-Oriental Leisure / Oriental Events-Phuket Heritage-BIC-MICE Master -Asia Co-oporate Travel-Eventage Thailand

Company Suggestions

นอกเหนือจ�กนี้ ก็มบีรษัิทท่ีทำ� ticketing เชน่ Phuket Jet tour หรอื Phuket Sea Tour ท่ีทำ�ทัง้ ticketing และ ทำ�ทัวรใ์หล้กูค้�ท่ีเดินท�งม�กับ cruise

Reference: P”Ya - HTM Class40

1. Tour East2. World travel service3. Hotel beds – Pacific World4. Destination Asia 5. Asia world6. Asian trial7. Asia sensation8. Phuket venture9. Khaolak land discovery

กลุ่ม Mice1. Phuket heritage2. Oriental leisureกลุ่ม Shore Excursion1. Sea tourกลุ่ม Excursion1. Siam Safari 2. Asian Oasis 3. Andaman wave master4. Andavaree

กลุ่ม Tour Operators

Reference: P’Pond – Sarawoot HTM 42

Tour Company

@ BKK

1. Sun Series (Hong Kong, Taiwan)

2. Asia World Enterprise (Europe, UK,USA,AUS,RUS),

3. Go vacation (Worldwide), 4. CBS (Worldwide, Middle east,

Spain, Russia, Japan, China, Korea),

5. Talisman Travel Co., Ltd (Worldwide, Russian, Middle East, Europe)

6. Fargo Travel (Russian) 7. NS Travel & Tours (หนุ่มส�ว ทัวร ์

Europe, Spain, Belgium, Norway, Germany, France) 8. Discovery Holidays Co., Ltd (Worldwide, Russian, Middle East, China)9. Global Union Express

Reference: P’May HTM-42

Hotel Recommendation by Tripadvisor Patong Kata Karon Rawai Panwa

Holiday Inn Resort Phuket

The Baray Villa

Pacific Club Resort

Phu NaNa Boutique Hotel

Kantary Bay, Phuket

The Senses Resort

The Shore at Katathani

CC's Hideaway

Serenity Resort & Residences Phuket

Sri Panwa Phuket

Avista Hideaway Resort & Spa

Mom Tri's Villa Royale

Mandarava Resort and Spa

The Vijitt Resort Phuket

Regent Phuket Cape Panwa

The Nap Patong

Boomerang Village Resort

Simplitel Hotel

Friendship Beach Waterfront Resort

Radisson Blu Plaza Resort Phuket Panwa Beach

Amari Coral Beach Phuket

Avista Phuket Resort & Spa

Centara Villas Phuket

Monaburi Boutique Resort

By The Sea

Patong Kata KaronLa Flora Resort Patong Katathani Phuket Beach

Resort Moevenpick Resort and Spa Karon Beach Phuket

Holiday Inn Express Phuket Patong Beach Central

Malisa Villa Suites Centara Grand Beach Resort Phuket

Banthai Beach Resort & Spa

Le Meridien Phuket Beach Resort

Novotel Phuket Hilton Phuket Arcadia Resort & Spa

Millennium Resort Patong Phuket

Mai Khao Surin Thalang Cherngtalay ChalongRenaissance Phuket Resort & Spa

Pen Villa Hotel Trisara Phuket Outrigger Laguna Phuket Beach Resort

Rising Sun Residence

Marriott's Phuket Beach Club

DoubleTree Resort by Hilton, Phuket-Surin Beach

Outrigger Laguna Phuket Beach Resort,

The Pavilions Phuket

Villa Zolitude Resort and Spa

Anantara Phuket Villas,

Baan Chayna Twinpalms Phuket

Dusit Thani Laguna Phuket

Palm Garden Resort Phuket

SALA Phuket Resort & Spa

BEST WESTERN Premier Bangtao Beach Resort & Spa

The Chava Resort

Surin Sweet Hotel

Ao Chalong Villa & Spa

JW Marriott Phuket Resort & Spa

Surintra Banyan Tree Phuket

Holiday Inn Phuket Mai Khao Beach Resort

The Pavilions Phuket,

Ayara Hilltops Resort and Spa

Kamala Others Khao Lak Samui Krabi

Andara Resort and Villas

The Naka Island a Luxury Collection Resort And Spa

JW Marriott Khao Lak Resort & Spa

Four Seasons Resort Koh Samui

The Tubkaak Krabi Boutique Resort,

Royal Embassy Resort & Spa

Westin Siray Bay Chongfah Beach Resort

SALA Samui Resort And Spa

Phulay Bay, A Ritz Carlton Reserve

Paresa Khao Lak Riverside Resort & Spa

Banyan Tree Samui

Rayavadee Resort,

Cape Sienna Hotel & Villas

Khao Lak Riverside Resort & Spa

Conrad Koh Samui Resort & Spa

Sheraton Krabi Beach Resort

Swissotel Resort Phuket

Casa de La Flora Santiburi Golf, Resort & Spa,

Mercure Krabi Deevana,

Novotel Phuket Kamala Beach

La Flora Resort & Spa

W Retreat Koh Samui

Centara Grand Beach Resort & Villas

The Naka Phuket The Sands Khao Lak by Katathani

Vana Belle, A Luxury Collection Resort, Koh Samui

The Sands Khao Lak by Katathani

Anantara Bophut Resort & Spa

InterContinental Samui Baan Taling Ngam Resort

Evaluation Criteria1st-3rd year students

Criteria Given %Evaluate by Workplace 45%• Head of department 15%• Immediate supervisor 30%Evaluate by Faculty 55%• Preparation Courses

• Visiting by Lecturer

• Self-Learning Report

• Group Presentation (1st – 3rd year students)

20%

10%

10%

15%

Grading criteria80-100

75-79

70-74

65-69

60-64

55-59

50-54

0-49

A B+ B C+ C D+ D E

Overseas Internship @ SingaporeInternship Period: 14 October 2013 – 14 January 2014

1. Mandarin Oriental2. W Sentosa3. Raffles Hotel 4. St Regis Singapore 5. Regent Four Season6. Ritz- Carlton Millenia (Housekeeping only & F&B Services)

7. Intercontinental Singapore 8. Crowne Plaza Changi Airport9. Royal Plaza on Scotts 10. Marina Mandarin 11. Shangri- la Singapore 12. Sheraton Tower

Reference: EWM Co., Ltd.

Overseas Internship @ SingaporeInternship Period: 14 October 2013 – 14 January 2014

1.Mandarin Oriental 2.W Singapore Sentosa

Cove Hotel 3.The Ritz-Carlton Millenia

Singapore“We are in progress with Conrad Centennial Hotel”.

Reference: InterIsland Co., Ltd.

Draft: 3 months Singapore Internship’s CalendarNo. Tasks Date

1. PR the internship @ Singapore program Jun 562. Attend hotel presentation by Singapore agent

or students from previous groupJun 56

3. Called for Application 1-5 Jul 564. Send all document to agent 6-7 Jul 565. Interview by hotels through Skype 15 Jul – 16 Aug

566. Announce Interview Resulted ”7. Final all document with agent and students 16-31 Aug 568. Attend IPC & Orientation Programs 16-20 Sep 569. Take A Shot Break 21 Sep – 6 Oct

5610. All students Departure to Singapore 09 Oct 5611. Meeting with Agent and hotels 10, 11 Oct 5612. Internship Start 14 Oct 56 – 14

Jan 5613. Lecturer Visit 5-10 Dec 5614. Students’ attend post internship (group

seminar) 21 Jan 57

Chantira Kongkawong (K.Kade )Internship Office 076-276-179 (Building 7,

2nd floor)

Aj. Chainun Chaiyasain (Aj.Tan) 076-276-830 or 084-0655784

Asst. Prof. Dr. Aree Tirasatayapitak (Aj. Kwan),

076-276846Aj. Sumattaya Thammajak (Aj. Nong), 076-

276-849

Aj. Surarak Wichupankul (Aj. Dao) , 076-276-850

E-mail: [email protected]

Facebook: FHT Internship

Target Groups HPM & TRM 54-55

Documents

Transcript of Target Groups HPM & TRM 54-55