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Humanities2nd Year – Chemical Engineering

Tarek Moustafa, Ph.D.

March, 2011

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Acetone 7%Acetic acid 61.9%Acetic anhydride

Acetone Acetic acid Acetic anhydride

Acetone 10%Acetic acid 88%Acetic anhydride

4

3

2

1

5 Acetic acid Acetic anhydride

0Degree of freedom1Number of relations1Flows6Number of specified 4Number of balances

12Number of variablesUnit I

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Course Objectives (TPO)

• To perform an effective presentation• To communicate with others in a better way• To organize and express thoughts clearly and

concisely both in speaking and writing• To write with an acceptable performance a

technical report• To differentiate between various types of

sentences & paragraphs in technical writing

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References

• Presentation Skills, 2009, Training course.• IMS, 2003, Learning International.• Unpublished Courses in Supervisory Skills

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Course ContentCommunication Skills

• Part One

- Presentation Skills

- Inter-personal Management Skills (IMS)

• Part Two

Technical Writing

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IntroductionFactors of Effective Performance

The primary outcome expected from an engineer in his company is to:• Build the business- Consistently deliver high-quality results, both short and long term• Build the organization capacity- Develop own capabilities- Support the development of others’ capabilities- Improves the business process

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Key Factors1. Technical Mastery

3. Priority Setting

5. Thinking/Problem Solving

6. Creativity and Innovation

7. Working Effectively with Others

8. Initiative and Follow-Through

2. Communication

4. Leadership

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A Side Kick

Commitment, we need to have it… particularly after our great revolution

A quick quiz

1. Write 4 points on: what do you need from this course?

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Communication

• Seeks first to understand, then to be understood.• Organizes & expresses thoughts clearly and

concisely both in speaking & writing, so that other understand.

• Expresses ideas in ways that build commitment to them, even when unfamiliar or unpopular; involves & fully inform others in a timely way.

• Recognizes cultural differences & communicate in ways that works.

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Working Effectively with Others

• Demonstrates integrity & high personal standards.

• Respects & works effectively with diverse people; enable all to contribute their best work.

• Builds & maintains productive working relationships, even in difficult situations.

• Works across organization to develop the best approaches & get the best results.

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Technical Mastery• Achieves technical mastery & develops it in

others.• Converts technical skills into practical

applications to better meet customers needs.

• Integrates linkages with the business process of suppliers and customers.

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Priority Setting• Thinks in terms of creating quality value.• Define who his customers are; seeks to

understand their needs; sets priorities with those in mind.

• Recognizes the most important issue; makes effective plans; get resources in place to achieve key objectives.

• Works with the end result in mind, despite obstacles.

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Thinking/Problem Solving• Sorts through complex data; gather their relevant

viewpoints; identifies important issues; thinks through alternatives.

• Integrates intuition and data from variety of sources; makes well-reasoned conclusions and develops a solid plan of actions.

• Learns from success and mistakes to solve problems better.

• Recognizes developing problems and handle them well.

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Creativity & Innovations• Takes a broad view; finds meanings-full

connection; uses both logic and intuition to define problems and solutions.

• Goes beyond the accepted ideas; finds new improvement opportunities; generates ways to get better results.

• Searches out and reapplies proven ideas and methods to new solutions.

• Translates new ideas into workable solutions; encourages others to do the same.

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Initiative & Follow-through

• Gets going on important priorities; overcome obstacles and takes appropriate risks; keeps moving towards objectives.

• Handles multiple priorities well.• Sets specific; stretching objectives, and

meets or exceeds them.• Finds improved ways of getting results.

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Leadership

• Recognizes opportunities; forms a vision of what can be achieved, then challenges self and others to get the desired results.

• Champions ideas and people to get breakthrough results.

• Uses a variety of resources effectively.

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Other Key Factors1. Passion for Growth2. Seizing the Future3. Breakthrough Thinking4. Changing Catalyst5. Holding People Accountable6. Empowering Others7. Team Leadership8. Developing Self and Others9. Team Commitment10. Strategic Influencing11. Organizational Awareness

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Quotes

• “Everything that can be invented has been invented.” Charles H.

Duell, Commissioner, U.S. Office of Patents, 1899.

• “There is no reason anyone would want a computer in their home.” Ken Olson, President & Founder of Digital Equipment Corp., 1977.