TapRooT® v5.3 Software Quick Start Guide · Investigations and Audits Main Access to Basic...
Transcript of TapRooT® v5.3 Software Quick Start Guide · Investigations and Audits Main Access to Basic...
TapRooT® v5.3 Software Quick Start Guide
TapRooT® Technical Support:
Monday – Friday: 8:00am – 5:30pm EST
Phone: (865) 539-2139
Email: [email protected]
Web: www.taproot.com
Software – Process Relation
� Design Based around the “Investigation” and “Documents”
� Investigations and Audits
� Main Access to Basic Investigation Information through User Landing Screen and 7-Step Flow
� List of all Incidents Associated with user
� Provides Access for Editing, Viewing Investigation or Associated Documents
� Documents
� Each technique in the TapRooT® process is a document and can be independent or associated with an investigation or audit.
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� User can access all investigations or audits directly from the landing screen by highlighting the appropriate Investigation/Audit, and selecting the Open folder button on the Left.
Accessing Existing Audit/Investigation Data
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Creating a New Investigation
� Select the My Investigation/Audits/Create New
/Investigation menu item
� This will take you to the Investigation Editor where basic
information can be entered.
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On this editor, there are several items that are considered mandatory and must have data
entered before the investigation can be saved. These are marked with an “*”:
File/Title
Investigation Date
Description (Short description of the occurrence)
Location and Classification
NOTE: Setup of these Location and Classification lists are done through the Admin/System Lists menu item.
Investigation Editor
This is the central collection point for
general investigative information and
access to all investigation level reports.
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Investigation Editor
After Entering Investigation Information and Saving, the Investigation/Audit data will be
available through the 7-Step Process Flow through the 7-Step Button.
Once on the 7-Step Process Menu the User Can Create New Documents, Open Existing Documents,
View / Print Reports, and track Completed Steps.
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SnapCharT®
Organizing your data
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Creating New SnapCharT®s
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� Simply click on any of the SnapCharT® Links in the 7-
step flow
� This will direct you to a new window where the
SnapCharT® can be created
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Selecting Shapes
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� To begin, select a shape from the Create Chart section and
double-click anywhere on the chart
� The object can then be moved and resized. Shape
Attributes and additional options can also be chosen
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Connecting Shapes
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� To Connect shapes, click and drag from shape to
shape as shown below.
Remember: Inside of one shape, to inside of the second shape. Also always
connect shapes Left to Right, and Top to Bottom. This allows for built in
alignment rules to be utilized.
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Saving and Associating SnapCharT®s
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� Select SAVE at the bottom of the screen to save the chart
� This will then prompt for a name, version and description
� The Version is very important
� If Causal Factors are identified on the SnapCharT®
and the user is ready to analyze for root causes
through the Root Cause Tree®, Select the Autumn
Version. This will prompt the application to create Root Cause
Tree®s for use in Step 4.
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Accessing Existing SnapCharT® Data
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� Any document that has been created as part of the investigation can be opened by selecting the appropriate document at the bottom of the 7-Step page
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Root Cause Tree®
Finding out “Why”
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Root Cause Tree®
� Root Cause Tree®s are created for an investigation in two ways
� If the user has added causal factors on the SnapCharT®, during the saving function of the chart and the Autumn Version is Selected on the Save Dialog, the Root Cause Tree® is automatically created
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Root Cause Tree® Functionality
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For all nodes except 15 questions
One Click Selects
Second Click Crosses Off
Third Click Removes Selection
For 15 Questions: Click on Question to Cross-Off Click on the Categories to Select
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Root Cause Tree® Functionality
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Root Cause Dictionary Contains the
Definition for that Level of the Root
Cause Tree (Opens the electronic version
of the Dictionary)
Analysis Comment is a Text Field that Can be
Used to Document Thoughts or Comments
during Analysis
Report Description is a description of what the
root cause means, which can substitute on
some reports if present.
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Accessing Existing Root Cause Tree® Data
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� Any document that has been created as part of the investigation can be opened by selecting the appropriate document at the bottom of the 7-Step page
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Corrective Actions
Building the “Fix”
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Creating New Corrective Actions
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� Simply click on any of the Corrective Action Helper®
Links in the 7-step flow
� You will be taken to the Corrective Action Editor
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Creating New Corrective Actions
� The development of corrective actions is done through the
Corrective Action Editor
� This tab gives access to all three portions of the corrective action
including implementation, verification and validation
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CA’s can be linked
directly to root causes
Click on the light bulb
to access Corrective Action
Helper®
“!” Warns that the Root Cause
has not been linked to a CA
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Corrective Actions
� Implementation
� Includes association of the corrective action to one or more root causes
� Defining a number and priority for the corrective action
� Adding in the Details of the fix
� Assigning a responsible person, department and due date
� Verification
� Includes a plan for short-term measurement of implementation
� Assigning a responsible person, department and due date
� Validation
� Includes a plan for long-term measurement of effectiveness
� Assigning a responsible person, department and due date
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Corrective Action Editor
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User can associate a CA with one or
more root causes found. Simply
check the box to associate.
Implementation section – defines
what should be done, who is
responsible and by when
Verification section – short-term
measure of implementation
Validation section – long-term measure
of effectiveness
SAVE saves the existing action
SAVE AND CREATE NEW saves
the existing action and loads a new
Corrective Action Editor Screen
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Accessing Existing Corrective Actions Data
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� Any document that has been created as part of the investigation can be opened by selecting the appropriate document at the bottom of the 7-Step page
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Accessing Investigation/Audit Reports
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� Load the standard list of investigation/audit level reports by selecting the Investigation Reports link on Step 7.
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Accessing Investigation or Audit Reports
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� From the Report List, select the report you wish to generate (click on the report title)
� Next Select the VIEW REPORT button and the report will generate
� Each report can be exported by selecting the Export Button in the Report Window (PDF, Word, Excel)
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