Tapestry: HSC Disability Staff Network Inside this issueMARCH 2016 Tapestry: HSC Disability Staff...

Created by Customer Relations & Service Improvement

M A R C H 2 0 1 6

Tapestry: HSC Disability Staff Network

A Disability Staff Network has been established for colleagues working

in the regional HSC Agencies. The establishment of this network

comes from a commitment given by HSC agencies in our Disability

Action Plans.

The launch was attended by Valerie Watts, Chief Executive HSCB,

Fionnuala McAndrew, Director of Social Care & Children HSCB and

Karen Bailey, Director of Customer Care & Performance and Head of

Equality BSO. The Network is open to all staff who either have a

disability, care for someone with a disability or have an interest in

disability.

Speaking at the launch Karen said, ‘I know that at a senior level in

BSO, and across the HSC, there is a real commitment to equality

of opportunity for everyone, including people with a disability. For

colleagues with a disability, or an interest in a disability this

network offers fantastic personal and professional opportunities

to raise awareness of disabilities. The benefits are huge and the

opportunities are endless. “

For more information on the Network, its terms of reference or when it

plans to meet, please email [email protected]

Inside this issue...

HSC Disability Staff Network

David Bingham Retires

Page 2

Risk Management Workshop

Page 3

PaLS Greenmount Page 4

PaLS HSC Procurement

Savings Page 5

Winners Easter Charity

Raffles Page 5

Global Corporate

Challenge Page 6

ORED Annual Training

Event Page 7

Put a Spring in your Step

Page 9

BSO Annual Dinner Dance

Page 10

mailto:[email protected]


BSO Business Matters MARCH 2016

David Bingham Retires David Bingham, received a presentation from the Chairman of BSO, Alexander Coleman to mark his retirement

from BSO and the HSC. David said:

I want to take this opportunity to express my deep appreciation to all the staff of BSO for their friendship

and kindness over the last 7 years. I have been very fortunate to have worked in a great organisation,

with such committed people. I have been impressed with the quality of staff throughout the

organisation and the enthusiasm and energy they have brought to their jobs. Our staff have achieved a

lot in the seven years since our inception, we have seen a great deal of modernisation through the

investment in technology and new ways of working. Our productivity and performance has risen year on

year, helping us fulfil our mission of delivering value for money and high quality business services to

Health and Social care, so contributing to the health and social wellbeing of the people of Northern

Ireland.

I will take away a lot of good memories of BSO. Some of the most vivid will be about the generosity of

staff in their giving to good causes. The image of our Board Room table groaning under an array of home

-baked marvels for a coffee morning or the emails from our offices across Northern Ireland saying how

much they had raised for our chosen charity. Our social committee has raised more than £24,000 thanks

to the generosity of our staff.

I know that I am handing a strong, progressive and forward looking organisation to my successor. My

best wishes go to Liam McIvor who I know will take the organisation from strength to strength. He will

be supported by an outstanding Senior Management Team and Board of Directors .

L-R : Mr David Bingham (Former Chief Executive),

Mr Alex Coleman (Chairman)



Risk Management Workshop Risk Management is integral to the day to day running of the BSO. Each service area has a risk register which is regularly updated. The organisation also has a corporate risk register which is updated by the Senior Management Team on monthly basis and approved by the BSO Board on a quarterly basis. You can find the latest corporate risk register with the Board papers on the BSO website.

On 15th March 2016, a workshop arranged by Customer Care

and Performance was held for the ‘risk managers’ from each service area, who is usually the Assistant Director or Head of Service.

June Champion, an associate of the HSC Leadership Centre and former Co-Director of Risk and Governance in the Belfast Trust led the session and the objectives were:

To explore risk management tools and processes and how to use effectively

To discuss current issues and challenges

To explore how risk management can be an essential managers’ tool and how it links into the wider governance agenda

To consider the nature of risks facing the BSO in 2016/17

An evaluation of the training indicated it had been useful in terms of attendees gaining a better understanding of how risk management is carried out and reported across the organisation as well as learning about risk appetite and risk tolerance.

L-R : Sandy Fitzpatrick (FPS), Martin Bradley (Pensions), Geraldine Doherty (HR), Heather Dougherty

(Pensions), David Charles (Internal Audit), Anne Basten (Equality)

June Champion, Associate HSC

Leadership Centre

http://www.hscbusiness.hscni.net/about/2701.htm

http://www.hscbusiness.hscni.net/about/2701.htm



PaLS Greenmount

PaLS in Greenmount House

is now open for business! Contact the new

“Regional Service & Maintenance Contracts Team” on……..

Or visit us at……Woodside Road

Industrial Estate, Woodside Road,

Ballymena

028 9536

1422



In October’s issue of Business Matters we told you about the major savings we

had secured for HSC organisations so far in 2015-16 and how we intended to

keep readers posted on any further savings greater than £100k. All the savings

we report must be based on releasing cash to frontline services and show the

“net” position on a contract taking into account any items that increased in price

as well as decreased. The table below shows new savings generated during quarter 3 of 2015-16.

BSO PaLS– HSC Procurement Savings

Easter Hampers – Roseanne Nicholson (CFPS) & Nigel Boone (FPS);

Champagne and Chocolates – Paula Smyth (HR);

Soap and Glory Hamper and Chocolates – Vicky White (FPS);

Easter Eggs – Debbie Reeves (Bursaries) and Damien Conway (FPS);

Toiletry Hamper and Chocolates – Alphy Maginness (DLS);

Wine and Yankee Candle Gift Set – Denise Hill (CFPS);

Toiletries and Chocolates – Oonagh Burns (HR).

The Easter Hamper for Leadership Centre was won by Donna Smyth.

The Hamper for Accounts Payable in Ballymena was won by Shauna McCloskey.

Catherine McCambridge won the Hamper in Payroll

The Hamper for ITS was won by Stephen Porter

Bryan Graham won the hamper in Pensions

Emily Gorman won the hamper in the Clinical Education Centre

PRIZE WINNERS FOR EASTER CHARITY

RAFFLES IN AID OF STAMP-ED



Global Corporate Challenge (GCC)

Is it time to make a change? Your health and wellbeing is extremely important to us, therefore this year Business Services Organisation

has stepped up and joined the Global Corporate Challenge (GCC). Every journey starts with a single step and

whatever your current level of activity, the GCC has a place waiting for you.

Start your journey towards better health this year with GCC. There are no superpowers required to join, all you

need is a team of seven colleagues, nominate a team captain and a bit of determination! Through the GCC

you will be able to connect with others, re-connect with yourself, and connect the dots on creating a happier

and healthier you.

You’ll receive a GCC Pulse which tracks your movement through the day and every type of activity counts.

Walking, running, cycling, swimming, ballroom dancing, martial arts, whatever you’re into - everything counts

as you aim for at least 10,000 steps a day. As you embark on your journey you will be supported with a

variety of core modules to help promote healthier you. This includes nutrition, positive minds and better

sleep as well as fun competitions and challenges for you and our team to get involved in.

On May 25 you and your team will start your virtual 100 Day Journey around the world. The more active you

are, the further you and your team progress. Whether it’s the trophies, the leader-boards or the stories from

the global community, you’ll find your own source of inspiration to achieve milestones along the way.

Registrations open soon so look out for more information coming next week. In the meantime, gather your

team of seven colleagues, start thinking of a creative team name and be poised to sign up when registrations

open. We are particularly looking participants who are health seekers and health sceptics. Any queries in

the meantime contact [email protected].

mailto:[email protected]


OREC Annual Training Event A Successful Training Event 15

th March 2016 for the Health and Social Care Research

Ethics Committees at the Office for Research Ethics Committees Northern Ireland (ORECNI). On 15

th March 2016, an event was organised by the Office for Research Ethics Committees

Northern Ireland (ORECNI) at its new premises at BSO, Lissue Industrial Park West, Lisburn.

Its primary aim was to provide annual training to its Health and Social Care Research Ethics Committees Members (HSC REC Members). It also enabled an opportunity for the wider committee memberships to network and meet with each other.

The Director of the BSO Customer Care and Performance Directorate, Mrs Karen Bailey gave the welcome address. On behalf of the BSO Board, she thanked the committee members who provide a voluntary service to help protect the rights, dignity and safety of research participants within the HSC and wider NHS.

She highlighted that in the last calendar year the committees have reviewed 124 new research studies at full committees meetings and 58 new studies by Proportionate review sub-committee. 165 substantial amendments and 47 site-specific assessments were handled by sub-committee. A total of 224 minor amendments were reviewed by the Chairs, vice chairs or alternate vice chairs.

These have come from a wide range of research in the field of Health and Social Care including drug studies, medical devices, research involving children, persons with mental incapacity and prisoners. Additionally, the studies have included approval of research tissue banks and databases.

She remarked that, in particular, the ORECNI service and its committees have achieved full quality accreditation in 2015 and now the service is the most efficient service in the UK. It has met all national key performance indicators for full ethical review, proportionate ethical review and review of post approval amendment requests. The service has consistently had very good or excellent feedback from its customers.

She thanked the ORECNI administrative team (Dr Siobhan McGrath, Mrs Katrina Greer, Mr Matthew Mills, Ms Kathryn Taylor and Mrs Christine Fawcett) and the committee members for their commitment.


L-R : Mrs Karen Bailey, Director of Customer Care and Performance

BSO, Dr Hugh Davies, Health Research Authority and Dr Siobhan

McGrath, Head of the ORECNI


She reserved a special thank you to the two committee chairing teams who include, Dr Catherine Hack (Consultant in Academic Practice (STEM) for the Higher Education Academy) and Professor Patrick Murphy (Social and Economic Policy Advisor) respectively; the Vice Chairs Dr Alastair Walker (Former Head of Educational services CCEA, Education Consultant) and Dr Anne Moorhead (Lecturer in Health & Interpersonal Communication, University of Ulster); and the Alternate Vice Chairs Mrs Celia Diver-Hall (Oncology Research Manager, Western HSC Trust) and Ms Sue Trouton (Maternity Peripatetic Assessor, Southern HSC Trust).

She also welcomed Dr Hugh Davies (NHS Health Research Authority) for coming from England to facilitate the day.

The day then began in earnest and 4 training sessions were presented on:

What is fair ethical review? Dr Hugh Davies

Lead or reporting reviewer: how best to present to the committee Dr Hugh Davies

Data Protection and research. What is research anonymisation? Impact of new General data protection regulation. (Shauna Dunlop NI Group Manager Information Commissioners Office)

Best way to train or induct new committee members: a discussion and feedback session (Professor Patrick Murphy)

All in all the day was absorbing and valuable, was well attended and leaves the service well informed for the future.


OREC Training Event

L-R : Dr Siobhan McGrath (Head of the ORECNI), Dr Anne Moorhead (Vice Chair of HSC REC B), Ms Sue Trouton (Alternate Vice Chair of HSC REC B), Dr Alastair Walker (Vice-Chair of HSC REC A), Professor Patrick Murphy (Chair of HSC REC B)



Put a Spring in your Step in the Brighter Evenings

The clocks sprang forward in March which will give us the chance to get more active in the brighter evenings. There are many ways to kick-start your journey to better health and wellbeing and the Public Health Agency (PHA) says that doing smaller bouts of activity, of 10 minutes or more, will soon add up and can improve your health.

Colette Brolly, the PHA’s lead on physical activity, said: “The stretch in the evenings means we have more time to get involved in physical activity, whether it’s getting out on the bike, having a kick-about in the park or taking the dog for a walk. “Over the dark winter months, it is easy to get stuck in a rut, watching TV, playing computer games and generally being less active, but with the arrival of the brighter nights, we have a perfect opportunity to get out and exercise more.

“Being more physically active and reaching the Chief Medical Officer’s recommended target of a minimum 150 minutes of moderate physical activity each week can help you manage your weight, reduce your risk of developing many chronic conditions and reduce anxiety and stress. Being active can help us lead healthier and even happier lives. “One hundred and fifty minutes can sound daunting, but you can break it down into smaller chunks to make it more manageable. Thirty minutes on at least five days is a good approach, and you can break that down further into 10-minute bouts of moderate activity that will fit in well with a busy schedule. Basically, move more and move more often.”

With 66% of men and 56% of women in Northern Ireland now overweight or obese, it is now more important than ever that we look at how we can adapt our behaviours to make healthier, more sustainable choices. With a few simple steps, you can build some activity into your daily routine:

Try walking or cycling for either part of or your entire journey to work;

If you have to drive or take the bus, park the car a little further away from your destination and walk the rest of the way. Hop off the bus a stop or two earlier and walk the rest of the way;

When you’re out and about or in work, take the stairs instead of the lift to get your legs moving;

During your lunch break, go for a walk rather than sitting at your desk. A 10- minute brisk walk adds to your recommended physical activity target;

When you get home in the evening, instead of slouching in front of the TV, go for a walk. Get the kids involved too and go to the park with them on their bikes or for a kick about with the football.

Colette continued: “Walking is one of the easiest and most accessible forms of exercise for most people and walking in a group can be a great way to stay motivated and enjoy it more. Pull on a pair of comfortable shoes and take those first steps to better health. Don’t forget that any activity is better than none.” There are free walking groups arranged by your local Health and Social Care Trust and the details of the Walk Leaders can be found on the PHA’s website www.choosetolivebetter.com.

http://www.choosetolivebetter.com/



The next meeting of the BSO Board will take place on

Thursday 28th April at 2.00pm in the Board Room,

Franklin Street, Belfast.

If you would like any further information or details of the agenda, please

contact Amanda Mills in the Chief Executive’s Office.

Tel: (028) 953 63863

Email: [email protected]

Forthcoming Board Meeting

Tapestry: HSC Disability Staff Network Inside this issueMARCH 2016 Tapestry: HSC Disability Staff...

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