Tanya Montgomery - Wollongong Hospital - Pod Teams in Operating Theatres to Improve the Delivery of...

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Transcript of Tanya Montgomery - Wollongong Hospital - Pod Teams in Operating Theatres to Improve the Delivery of...

Page 1: Tanya Montgomery - Wollongong Hospital - Pod Teams in Operating Theatres to Improve the Delivery of Care: A Urology Experience
Page 2: Tanya Montgomery - Wollongong Hospital - Pod Teams in Operating Theatres to Improve the Delivery of Care: A Urology Experience

TWH Urology ‘Pod’

Tanya Montgomery (Fraser)

Clinical Nurse Specialist

Wollongong Hospital

[email protected]

Page 3: Tanya Montgomery - Wollongong Hospital - Pod Teams in Operating Theatres to Improve the Delivery of Care: A Urology Experience

Outline for this Presentation l  Brief history of Urology Services at Wollongong

Hospital.

l  Data / numbers to assess change

l  What are Pods ?

–  How do they work in Urology surgery ?

–  How have they improved the Urology team efficiency.

l  Our journey and reflection.

Page 4: Tanya Montgomery - Wollongong Hospital - Pod Teams in Operating Theatres to Improve the Delivery of Care: A Urology Experience
Page 5: Tanya Montgomery - Wollongong Hospital - Pod Teams in Operating Theatres to Improve the Delivery of Care: A Urology Experience
Page 6: Tanya Montgomery - Wollongong Hospital - Pod Teams in Operating Theatres to Improve the Delivery of Care: A Urology Experience
Page 7: Tanya Montgomery - Wollongong Hospital - Pod Teams in Operating Theatres to Improve the Delivery of Care: A Urology Experience
Page 8: Tanya Montgomery - Wollongong Hospital - Pod Teams in Operating Theatres to Improve the Delivery of Care: A Urology Experience
Page 9: Tanya Montgomery - Wollongong Hospital - Pod Teams in Operating Theatres to Improve the Delivery of Care: A Urology Experience

Illawarra Shoalhaven Local Health District

l  250km coastline

l  390,000 people

l  9 hospitals

l Wollongong = major referral & teaching hospital

(islhd.health.nsw.gov.au/about_us)

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Wollongong Hospital l  500 + beds

l  12,500 surgical cases each year

l  15 Theatres (10 commissioned)

l  12 Specialties

l  500 + beds

l  12,500 surgical cases each year

l  15 Theatres (10 commissioned)

l  12 Specialties

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What changed in 2015 ? l  IESS 7 New Theatres built and 5 are currently

commissioned for service July 2015

l  2 Hybrid Theatres (x-ray, control room, tegris)

ð designated urology theatre (OT14)

ð designated urology sterile stock room joining theatre

Page 12: Tanya Montgomery - Wollongong Hospital - Pod Teams in Operating Theatres to Improve the Delivery of Care: A Urology Experience
Page 13: Tanya Montgomery - Wollongong Hospital - Pod Teams in Operating Theatres to Improve the Delivery of Care: A Urology Experience
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Sterile stock room Control room

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What changed in 2015 cont’d l  Reclaimed cases from Private

Urology Activity Increased ! l  1250/yr additional cases back from Private

l  At least 3 additional urology lists / wk

l  Doubled instrumentation

Urology Cases June 2015 vs. June 2016

Month/Year OperationsJune 2015 96

Elective 59Emergency 37June 2016 188

Elective 159Emergency 29

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What changed in 2015 cont’d l  Urology Theatre:

Ø 7 Urologists

Ø Urology cases 5 days / week

Ø 188 Urology cases each month (3-14/day)

Ø Storz à Olympus

Ø Introduction of laser

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Greenlight Laser

g

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Holmium Laser

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Introduced ‘Pod’ concept 2015

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Introduced Urology ‘Pod’ 2015 l  ‘Pod’ = Small team

ü Improved attitudes, behaviours, communication & accountability

ü Improved workflow collaboration

ü Conserve valuable time / increased efficiency

l  Formed Urology Pod ð Urology CNS

ð Communication

ð Resource Folder

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Who is who in the Urology Zoo

l  Specialised structured / Urology CNS & Nurses

l  Stand alone theatre ü  Organise own lists ü  Direct contact with D/O ü  X-ray on call ü  Designated OTA

Page 24: Tanya Montgomery - Wollongong Hospital - Pod Teams in Operating Theatres to Improve the Delivery of Care: A Urology Experience
Page 25: Tanya Montgomery - Wollongong Hospital - Pod Teams in Operating Theatres to Improve the Delivery of Care: A Urology Experience

Inside our Urology ‘Pod’ Who is who in the Urology Zoo (cont’d)

l  Team ownership

–  Less sick leave

–  Excellent staff retention

l  Surgeons get experienced nurses J

–  Core group and new learners

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Page 27: Tanya Montgomery - Wollongong Hospital - Pod Teams in Operating Theatres to Improve the Delivery of Care: A Urology Experience

Clinical Nurse Specialist l  Full time

l  1 non-clinical day a fortnight !!

l  Elective Surgical Liaison Nurse (Jane)

l  Resource folder / team education

l  Preference cards

l  Clinical Products (loan/new instrumentation)

l  Standing orders save time –  Overnight delivery, no approval process

l  Liaise with CSSD

l  Communicate with stakeholders

l  In conjunction with surgeon configure daily lists

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FIRST CASE ON TIME - UROLOGY MARCH 2015

SESSION NAME

TOTAL ELECTIVE SESSIONS

FIRST CASE ON TIME SESSIONS

FIRST CASE ON TIME SESSIONS

%

Doctor D 3 2 67%

Doctor C 2 1 50%

Doctor B 2 1 50%

Doctor A 4 0 0%

TOTAL 11 4 36%

FIRST CASE ON TIME - UROLOGY MARCH 2016

SESSION NAME

TOTAL ELECTIVE SESSIONS

FIRST CASE ON TIME SESSIONS

FIRST CASE ON TIME SESSIONS

%

Doctor A 3 3 100%

Doctor B 4 3 75%

Doctor C 3 2 67%

Doctor X 4 2 50%

Doctor D 5 3 60%

TOTAL 19 13 68%

Before

After

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Turn around times

l  TWH urology average turn around times

June 2015 = 19.5 mins

June 2016 = 10.5 mins

ð improved TA time by 9mins !!!!!

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Theatre Utilisation

Year

CasesSlot

duration

In room

Utilisation

June ‘15

58

6900 min

4692 min

68%

June ’16

144

11430 min

9900 min

87%

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Before and after ‘Pod’ Before

l  Urology 3 days/wk

l  No Urology CNS

l  Allocated different nurses

l  Check cystoscopies = Rigid cystoscopies Day Stay

l  Lots of TURPs

l  Longer LOS

After l  Regained all public patients

l  Urology 5 days/wk with POD team

l  Urology CNS with dedicated non-clinical time

l  Hybrid theatre / designated x-ray

l  Set & run own lists

l  Team huddle

l  Green light & holmium laser

l  More flexi cystoscopies under local bypass PACU

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Team bonding à Improved Efficiency

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Upon Reflection l  Too many new aspects introduced simultaneously

l  Education / Preparation time

l  Designated roles prior to commencement

l  ‘Pod’ member Laser safety officer trained

l  Instrumentation

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