TANGIBLE SOLUTIONS TO HELP YOUR BUSINESS · 2020-04-10 · 2 in a challenging context, tangible...

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IN A CHALLENGING CONTEXT, TANGIBLE SOLUTIONS TO HELP YOUR BUSINESS

2020 HAS BEGUN WITH A

GLOBAL CHALLENGE FOR YOUR

BUSINESS

THIS EXTRAORDINARY CONTEXT REQUIRES

THE APPROPRIATE SOLUTIONS TO ADAPT

TO THE SITUATION

LET’S ADDRESS YOUR CHALLENGES

TOGETHER, CMA CGM IS HERE TO

HELP YOUR BUSINESS

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DISCOVER OUR CMA CGM’S SOLUTIONS TO ADAPT YOUR SUPPLY CHAIN TO THE GLOBAL SITUATION…

ADJUST THE PACE OF SHIPMENTS

SOLUTIONS FOR URGENT SHIPMENTS

> ACCELERATE YOUR SUPPLY CHAIN

SOLUTIONS FOR NON-URGENT SHIPMENTS

> SLOW DOWN YOUR SUPPLY CHAIN

SUPPORT BUSINESS ACTIVITY

AND PROTECT CARGO

PURSUE BUSINESS ACTIVITY

REMOTELY

NETWORKING INTERMEDIATION SERVICES

SHIPFIN TRADE FINANCE

SERENITY CARGO VALUE GUARANTEE

GET A QUOTE

ONLINE BOOKING

BILL OF LADING PAPERLESS

TRACK MY SHIPMENTS

SEE MY DOCUMENTS

EPAYMENT

PRIORITY BOARDING

• SEAPRIORITY GO

PRIORITY DISCHARGE

• LANDSPEED

DELAY IN TRANSIT

AIR FREIGHT

RAIL SOLUTIONS

GROUND SOLUTIONS

LESS THAN CONTAINER LOAD SHIPMENTS

ADVANCED HUBS

TEMPORARY CARGO STORAGE SOLUTIONS

REEFER PHARMA DIVISION

BARLOCK SECURITY DEVICE

SOLUTIONS TO SUPPORT YOUR

BUSINESS

SOLUTIONS TO PROTECT YOUR

MERCHANDISE

FEATURES TO OPERATE EVEN IN

LOCKDOWN

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PRIORITY BOARDING – SEAPRIORITY GOADJUST THE PACE OF SHIPMENTS –

SOLUTIONS FOR URGENT SHIPMENTS

WHAT IS SEAPRIORITY GO AND HOW IT WORKS?

BENEFITS

When it comes to shipping time-sensitive goods, you want to be certain your cargo gets moving without delay. Thanks to SEAPRIORITY Go, you will enjoy a priority status for the equipment release and space on board. No roll, no worry.

● Select your most time-sensitive cargo and add this extra protection easily and quickly

● Use our eBusiness platform, and select SEAPRIORITY Go during your booking request.

● Simply ask for SEAPRIORITY Go when discussing your bookings with a CMA CGM representative.

● Available on all major CMA CGM trades.

Boarding priorityYour shipment is flagged and

closely tracked to ensure your space on board stays available.

Equipment availabilityYour equipment release will

be treated in priority, preventing any unwanted

surprises.

Money-back guaranteeNo rolling or your money back. We

are committed to making your shipment a success.

BECAUSE YOU NEED MORE CERTAINTY ON YOUR SHIPPING PROCESS, WE OFFERS YOU AN EQUIPMENT AND ON-BOARD SPACE PRIORITY.

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PRIORITY DISCHARGE – LANDSPEED

WHAT IS LANDSPEED?

BENEFITS

CMA CGM offers you a range of innovative expedited solutions designed to ensure your goods are in market faster than ever before.

Whether you need expedited pickups or quick services to inland U.S. destinations, CMA CGM has the resources and the expertise to keep your freight moving.

Rapid discharge/ Expedited port release• Containers dropped on chassis for

immediate pickup• Dedicated chassis for merchant

haulage• No appointment required

IMPROVE YOUR SPEED TO THE MARKET IN THIS DIFFICULT TIME, CMA CGM OFFERS YOU A SERVICE DESIGNED TO FAST TRACK YOUR CARGO

Rapid shuttle/ Expedited service to LA’s Inland Empire

• How stowage and no rolls at the port of loading• Free-flow pile, dedicated chassis and truck• Expedited port release and accelerated service

to LA market

Rapid rail/ Expedited service to U.S. inland destinations

• How stowage and no rolls at the port of loading• Dedicated drayage to the ramp• Reduced transit time to major IPI destinations

ADJUST THE PACE OF SHIPMENTS –SOLUTIONS FOR URGENT SHIPMENTS

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AIR FREIGHT – OPERATED BY CEVA

WHAT IT IS?

BENEFITS

Ensure your high value or emergency shipments get to their ultimate destination on time.

● Air Charter: Emergency services direct charter booking with airlines, dedicated On-board Courier services with maximum flexibility 24/7, globally.

● Air Now: Expedited service with transit times of 24-48 hours, with exclusive “Hot Shot” pick up and “Next Flight Out(NFO)”

● Air Premium: Direct Routings services for shipments with required transit times 48-96 hours

● Air Value: Cost efficient consolidation service with transit times of +96 hours

Fast and reliable Air Freight

Services: Transit times 40-75%

faster vs. Ocean Freight

Consolidation through CFS

(Container Freight Station)

Global network with

presence in 160 countries

Strong presence in 14

strategic gateways

BECAUSE IN THESE UNCERTAIN TIMES SPEED IS WHAT PREVAILS FOR RELIEF OR URGENT CARGO.


MEDICAL RELIEF

CARGO SOLUTION

CEVA’s COVID-19 Medical

Relief Solution offers air

capacity for your emergency

relief shipments between Asia

and Europe.

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RAIL SOLUTIONS – OPERATED BY CEVA

WHAT IT IS?

BENEFITS

Globally door to door service, efficient alternative to Ocean Freight, Air Freight, connecting China, Russia and

Europe via Silk Road .

● Regular Rail FCL: An alternative solution to Sea and Air Freight● Regular Rail LCL: The solution to ensure supply chain stability● Blocktrain: To secure capacity and lead times - possible to have a dedicated train per customer● Silk Road: Efficient alternative to Ocean Freight, from China to Europe, Russia, Mongolia and Central Asia.

(Dedicated Door to Door Train Solution via Xi’an to Duisburg/Dourges - Weekly departure (on Duisburg -Shanghai line), 24/25 transit time)

Reliable

● Stable and frequent weekly train departures:

10 to 15 days faster than Ocean

● Reliable and predictable STS transit time

● Significant ecological advantage: 80% less

carbon emissions compared to Air

● Comprehensive one way solutions

Flexibility

● LCL/FCL/Block train service

● Door to Door tailor made solutions

● 2 Control Towers dedicated to

Door-to-Door Rail operations –

Shanghai & Vienna

Optimization

● Active member of the GETO

● Optimization of supply chain

● Track & trace system and dedicated

team of Rail Specialists

FAST AND RELIABLE SERVICE TRANSPORTATION TO ALLOW YOU TO HAVE CARGO DELIVERED FASTER THAN MARITIME SOLUTIONS.


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GROUND SOLUTIONS – OPERATED BY CEVA

WHAT IT IS?

BENEFITS

Door to Door - A network of owned and operated ground services, connecting

beyond the CFS (Container Freight Stations)

● Full Truck Load (FTL) Service across Europe

● Less than Truck Load (LTL) Service across Europe

● Domestic & Cross-border services across Europe, North America and Asia

● Value-added Services: temperature controlled trucks, CEVA Control

Tower

Benefit from CEVA extended sets of services

● Supply & Demand Planning, Forecasting

● Customs clearance

● Sophisticated technology platform and solution

suite focus across our customers’ activities

(Network design, LEAN activities, consolidation,

etc.)

Benefit from CEVA network

● Fully controlled network in Americas, China, UK, Turkey,

including owned and operated CEVA fleet of trucks

● Flexible model and Seamless connection between ocean

freight schedules, pick up and delivery services through

alignment of service schedules

● World class Customer Service with a multilingual team

North America

7 hubs, 51 stations

Largest heavyweight

forwarder in US

Asia Pacific

No. 1 Ground Operator in

China/ ASEAN

Europe

Cross-Border main transport

Domestic and International

Services

Pan-European players and

niche specialists

N. 1 Ground operator in

Turkey

Direct Ground Asia to Europe

OUR SOLUTIONS

EVEN IF YOU ARE IN A DIFFICULT PLACE TO ACCESS, WE WILL TAKE YOUR CHARGE WHEREVER YOU ASK THANKS TO THIS DOOR-TO-DOOR SERVICE.


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WHAT IT IS?

BENEFITS

Reduce surplus inventory by shipping smaller quantities and sharing your container with an expedite

end to end service. Less than container Load Solution using fast and reliable CMA CGM lines with

group’s assets : APL vessels, CEVA trucks and CFS to help customers realize shipments via our global

network and strategic located gateways: customers pay only for the volumes they actually ship.

● Operating more than 600 weekly services across CEVA network

● Serving more than 10 000 point to point services annually

● Strategically located gateways (LA, NY, Hamburg, Antwerp, Singapore, Shanghai,

Shenzhen/Hong Kong

Reliable transit times

Tailor made Solutions

Cost saving & leaner inventory

Simplified pricing

Dedicated monitoring

Sustainable

NEED TO SHIP MORE FREQUENTLY? WE CAN HELP YOU, AND WE WILL ALWAYS HANDLE IT WITH PRIORITY.


LESS THAN CONTAINER LOAD SHIPMENTS (LCL) - OPERATED BY CEVA

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DELAY IN TRANSITADJUST THE PACE OF SHIPMENTS –

SOLUTIONS FOR NON-URGENT SHIPMENTS

WHAT IT IS AND HOW DOES IT WORK?

BENEFITS

With Delay in Transit (DIT) solution, you can

request temporary retention of your goods at

a dedicated port/hub until your customer is

ready for the cargo to continue to the POD.

This enables you to control storage costs and

avoid demurrage and per-diem detention

charges as well as potential fines.

Choose arrival dates that work for your

schedule.

The container has a known final destination in the Bill of Lading. After the DIT service, the container

will continue its journey to the final destination previously detailed in the BL.

Flex for your customer, building

loyalty and future opportunities.

Avoid unexpected costs (warehousing,

storage, detention and demurrage, etc.).

Get your cargo closer to its destination to

ensure business continuity and quicker

turnaround times.

NEED ADDITIONAL TIME AND BUFFER FOR YOUR SHIPPED CARGO? THIS OPTION ALLOWS US TO TEMPORARILY RETAIN YOUR GOODS IN ORDER TO

RECEIVE THEM AT YOUR SPEED.

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ADVANCED HUBS – OPERATED BY CEVA


BENEFITS

Strategically located, Advanced Hubs enable you

to push inventory closer to your potential

customer whether or not the final market is

known.

● 3 levels of service from basic freight and

storage services to more comprehensive

and customized 4PL solution

● Storage costs optimization by managing

“First In First Out” in the hub

Adjust your production to real physical

stock available in the hub and Monitor

customer entire supply chain with

advanced and innovative technologies

Free storage period in

HUB to reduce your

storage costs at origin or

destination

High level of service thanks

to dedicated control tower

expert team

Using group asset

whenever possible to

ensure best-in-class

service

IN THIS TIME, DEAL WITH DESTINATION UNCERTAINTY THANKS TO OUR ADVANCED HUBS.

ADJUST THE PACE OF SHIPMENTS –SOLUTIONS FOR NON-URGENT SHIPMENTS

AVAILABLE HUBS

Kingston

Algeciras

Tangier Med

Malta

Jebel Ali

Khor Fakkan

Colombo

Port Klang

Singapore

Nansha

Kaohsiung

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TEMPORARY CARGO STORAGE SOLUTIONS – OPERATED BY CEVA


CEVA Logistics can support the customer with COVID 19 supply chain disruptions in Europe, Asia

Pacific and Americas with temporary storage capacities (White Space). 9 000 000 m2 space

across 750 sites worldwide.

Range of service can

include:

•Inbound Transport

•Bonded / Non Bonded

Warehousing

•Value Add Services

•Manufacturing Support

•Distribution

Space available vary rapidly – please check offer availability with your CEVA Logistics Contact Person

YOU NEED HELP TO STORE YOUR MERCHANDISE BECAUSE YOU CANNOT STORE IT WHERE YOU USUALLY DO? WE ARE HERE TO HELP YOU.

ADJUST THE PACE OF SHIPMENTS –SOLUTIONS FOR NON-URGENT SHIPMENTS

1. Containers on the ground.

2. Containers on Chassis

3. Material inside the

containers stored in a

warehouse

OUR SOLUTIONS

Operated by two different

infrastructures:

• Warehouse

• Container Freight

Stations located next to

ocean terminal and

container depot (to

store bonded or non-

bonded containers)

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NETWORKING INTERMEDIATION SERVICES

Expect the highest standardsWe ensure your future partner respects the following

criteria: long-term relationship with CMA CGM, compliant with the CMA CGM Code of Ethics, free of any past liabilities or outstanding payments, adapted

to your needs, committed to growth.

SUPPORT BUSINESS ACTIVITY AND PROTECT CARGO –SOLUTIONS TO SUPPORT YOUR BUSINESS

WHAT IS IT?

The first and only solution on the market that connects you to your next business

partner. It will enable you to expand your activity worldwide, create new business

opportunities and find suppliers or customers that best meet your needs.

BENEFITS

Find the right new partnerGet connected with our most reliable partners identified and known within our agent network

present in 160 countries and more than 750 offices.

Save costs and grow revenuesWhether you want to reach a new market or find new suppliers and buyers, our dedicated

team will help you reach your goals.

IN THIS VERY COMPLEX PERIOD, YOUR PARTNERS’ BUSINESSES MAY BE HALTED. LET US HELP YOU FIND NEW RELIABLE SUPPLIERS OR CUSTOMERS.

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SHIPFIN TRADE FINANCE

BENEFITS

Another way to get financedUse our SHIPFIN trade finance solution on a per-invoice basis.

It's there when you need it.

WHAT IS IT?Designed for our import and export

customers, our trade financing

solutions will strengthen and support

your growth. Shipfin Trade Finance

platform is available in 7 pilot

countries or regions and will be

deployed progressively in other areas.

Maximize your working capitalSuppliers are financed once

goods are loaded, and buyers benefit from additional credit

terms.

Strengthen your business partners relations

Simplify your collection task, secure your supply chain and

reinforce your commercial relations.

Optimize your balance sheetKeep your borrowing capacity

intact thanks to a financing without recourse and with no

collateral.

IT MAY BE MORE DIFFICULT TO HAVE YOUR CARGO OR SUPPLY CHAIN FINANCED AS USUAL. GET ACCESS TO A TRADE FINANCE SOLUTION ON A

PER-INVOICE BASIS.


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SERENITY CARGO VALUE GUARANTEE

BENEFITS

WHAT IS IT AND HOW IT WORKS?

A revolutionary approach to handling

claims in case of damage to your cargo.

Regardless of what happened or who is

liable, you will receive compensation.

Your cargo value guaranteed door-to-door

Managing your supply chain is easier and more cost effective, even with merchant haulage.

No more intermediariesYou have one single point of

contact: CMA CGM

No more endless disputesLiable or not, CMA CGM will

compensate you up to the full secured value

The most comprehensive guaranteeIn-depth protection including refrigerated container in case of temperature variation

and even Force Majeure.

YOUR CARGO IS LIKELY TO BE EXPOSED TO MORE RISKS THAN USUAL DUE TO ADDITIONAL DELAYS. SERENITY CARGO VALUE GUARANTEE IS HERE TO

HAVE YOUR BACK.


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REEFER PHARMA DIVISION

HOW DOES IT WORK?

BENEFITS

A GDP compliant solution to preserve the integrity of pharma products during transportation.*Good Distribution Practice: quality standard recommended by the European Commission, ensuring that the quality and integrity of pharmaceutical products are maintained throughout shipping.

● Security Procedures: Pre-Trip Inspection (PTI); clean, dry and odor-free container; locked keyboard, etc.

● A Centralized approach, CAPA (corrective and preventive actions), self-inspection, sharing of data after the trip available on demand.

● Dedicated team of experts: Technical support team running 24/7, three operation centers in Miami, Marseille and Singapore.

Reinforced security

A limited number of handling points, sealed equipment and risk assessment

prior to commercial offer.

Highest standard in the industry

GDP compliance, Certification ISO 9001:2015 of CMA Ships

(our fleet management subsidiary), selection of the best

business partners and subcontractors in the industry.

Risk control

Reefer spare parts on board, 24/7 technical support and additional

tracking facility available.

PHARMACEUTICAL PRODUCTS ARE CRITICAL, MAKE SURE TO CHOOSE OUR GDP-COMPLIANT OFFER TO HAVE IT DELIVERED IN PERFECT CONDITION.

SUPPORT BUSINESS ACTIVITY AND PROTECT CARGO –SOLUTIONS TO PROTECT YOUR MERCHANDISE

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BARLOCK SECURITY DEVICE

HOW DOES IT WORK?

BENEFITS

Protect your valuable products against theft during transportation with the most

efficient and simple solution.

● Bar locks are made of steel and are easily installed on the container to secure doors.

● They can only be opened at the destination using a circular steel saw, making it much more difficult to breach your container than with a regular seal.

● To ensure traceability, the bar-lock number is added in the BL.

Enhance cargo securityAdd an extra layer of security

with our steel BARLOCK security device.

Prevent complications and relative costs

Securing your containers will help lower your insurance premiums by using a safer way to transport your cargo. It

will also prevent the extra cost of having your cargo stolen.

Simple Process

Easily installed, the device is delivered directly by CMA

CGM to the requested depot.

Ideal option for the

following commodities

High-value cargo, beverages, shoes, garments, high-tech

and luxury products.

BECAUSE YOU CAN CHOOSE TO ADD ADDITIONAL DELAYS TO YOUR CONTAINERS, ADD EXTRA PROTECTION FOR YOUR VALUABLE CARGO.

SUPPORT BUSINESS ACTIVITY AND PROTECT CARGO –SOLUTIONS TO PROTECT YOUR MERCHANDISE

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GET A QUOTE

BENEFITS

1. Enter POL/POD, expected departure date & select a type of equipment

2. See if you have an offer associated to your contract. If not, get an instant quotation

3. Place a booking directly from the results page

Access your offer from one single

platform easilyAccess the information anytime,

anywhere, on any devices

Check applicable surcharges

depending on the vessel’s ETDManage access rights to prices for

staff members

PURSUE BUSINESS ACTIVITY REMOTELY - FEATURES TO OPERATE EVEN IN LOCKDOWN

A platform allowing you to access your rates online anytime, from anywhere.

Get instant quotation if no offer is available.

WHAT IS IT AND HOW DOES IT WORK?

ACCESS YOUR RATES EVEN DURING LOCKDOWNS THANKS TO OUR E-BUSINESS PLATFORM.

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ONLINE BOOKING

Easy and simple booking page

Place a booking in few clicks

Value-added services proposed

Smart suggestions based on

previous booking

WHAT IS IT?

"Click & Book" allows you to place Port-to-Port bookings for one or multiple

types of cargo, dry or reefer containers (operating/non-operating). A selection

of value-added services will also be suggested.

Your most frequent booking requests can be reused; select them on the right

hand-side of your screen. You can start typing in either POL or POD and the

reuse option will be displayed accordingly.

BENEFITS

MANAGE YOUR BOOKING FASTER THAN EVER THROUGH ONE SINGLE PLATFORM.


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BILL OF LADING PAPERLESS

Speed up your shipping processNo postage cost

An eco-friendly solution

WHAT IS IT?

A fully digital Original B/L, same value as paper but easier, faster, more

secure and 100% digital. Transfer your PAPERLESS BILL OF LADING online

to the next party in just one click!

BENEFITS

AN OPPORTUNITY TO MAKE EASY THE BL TRANSFER WITHIN THIS SITUATION.


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TRACK MY SHIPMENTS

BENEFITS

Follow your shipment live through the vessel’s position

Personalize your notification to receive updates on shipments

Get notified by email on events occurring for your containers

HOW DOES IT WORK?

● Enter the shipment reference No. & track the shipment in a click● View ETA & the remaining days to POD directly

WHAT IS IT?

A feature allowing to follow shipment through the vessel’s position at sea.

IN A UNCERTAIN CONTEXT AS THE ONE WE ARE FACING, GET THE LATEST UPDATES ABOUT YOUR SHIPMENT.


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SEE MY DOCUMENTS

BENEFITS

Upload documents! These will be attached to the shipment details for quick and persistent

communication with the local CMA CGM agency. (ex: custom Documents, commercial invoice, packing

list,...)

Choose to be notified by email, SMS or through online notifications when

shipping documents are uploaded on the customer account. (As soon as they are edited by your local CMA CGM Agency).

Approve and request modifications to a draft Bill of

Ladings directly from user account thanks to an interactive interface.

WHAT IS IT?

CMA CGM offers the possibility to access your shipping documents online, 24/7. Through a secure access on our website, customers can view, download and print their documents anywhere.

GET A CENTRALIZED VIEW AND A TOTAL CONTROL OVER YOUR DOCUMENTS, REMOTELY.


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EPAYMENT

BENEFITS

Speed up release process:Automatic document &

container release

HOW DOES IT WORK?

1. Access this feature through the invoice dashboard2. Select the invoices to be paid and click on the “Pay” button3. Choose your payment method & complete the payment

WHAT IS IT?

Pay your invoice(s) online using our web platform! You can choose between internet

banking or bank transfer.

Standard secure partnership to protect your transaction

Complete the payment instantly

No more invoicing delay:No “remittance invoice advise” to be managed

RETRIEVE YOUR INVOICES ONLINE AND ORGANIZE PAYMENT (WHERE APPLICABLE).


TANGIBLE SOLUTIONS TO HELP YOUR BUSINESS · 2020-04-10 · 2 in a challenging context, tangible...

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Transcript of TANGIBLE SOLUTIONS TO HELP YOUR BUSINESS · 2020-04-10 · 2 in a challenging context, tangible...