TAMILNADU ARASU CABLE TV CORPORATION LTD (TACTV) (A ... · TENDER REFERENCE No. TACTV/002/WiFi/2016...

TENDER REFERENCE No. TACTV/002/WiFi/2016

REVISED TENDER DOCUMENT

TENDER FOR THE SELECTION OF INFORMATION

TECHNOLOGY/ TELECOM SERVICE PROVIDER TO SUPPLY,

INSTALL AND MANAGE HARDWARE / SOFTWARE /

APPLICATION REQUIRED TO SETUP PUBLIC WIFI

SERVICES AT DESIGNATED LOCATIONS ACROSS

TAMILNADU

Date of Release of Tender 11.07.2016

Last Date for Submission of Bid 12.08.2016

Date of Opening of Bid 12.08.2016

Cost of Bid Document: Rs.1000/-

Regd. Office:Dugar Towers,34 (123) 6th Floor,Marshalls Road,

Egmore,Chennai - 600 008

Phone : +91-44-2843 2911, Fax : +91-44-28432913, Email : [email protected]

Website: www.tactv.in

TAMILNADU ARASU CABLE TV CORPORATION LTD (TACTV)

தமி�நா�அரேகபி��விநி�வன�

(A Government of Tamilnadu Undertaking)

Clause

1.PREAMBLE................................

2.SCOPE OF WORK ................................

3.QUALIFICATION CRITER

4. ROLES AND RESPONSIBI

5.LANGUAGE OF THE TEND

6.PURCHASE OF TENDER D

7.PREBID MEETING ................................

8.CLARIFICATION ON THE TENDER DOCUMENT

9.AMENDMENT OF TENDER

10.AUTHORISATION OF THE

11.SUBMISSION OF TENDER

12. EARNEST MONEY DEPOSI

13.VALIDITY ................................

14.OPENING AND EVALUATION OF TH

15.PRICE OFFER ................................

16.EVALUATION OF THE PRI

17.AWARD OF CONTRACT

18.SECURITY DEPOSIT ................................

19.AGREEMENT ................................

20.INSURANCE ................................

21.ISSUE OF WORK ORDER

22.WARRANTY ................................

23.SCHEDULE OF SUPPLY ................................

24.PERFORMANCE TEST ................................

25.PERFORMANCE BANK GUA

26.PAYMENT TERMS ................................

27.PENALTY ................................

28.TERMINATION OF CONTR

29.GENERAL CONDITIONS

30.ARBITRATION ................................

31.JURISDICTION OF THE COURT

CONTENTS

Topic Page No.

.................................................................................................................

................................................................................................

QUALIFICATION CRITERIA ....................................................................................

ROLES AND RESPONSIBILITIES ................................................................

LANGUAGE OF THE TENDER .................................................................................

PURCHASE OF TENDER DOCUMENT................................................................

................................................................................................

THE TENDER DOCUMENT .................................................

AMENDMENT OF TENDER DOCUMENT ...............................................................

AUTHORISATION OF THE TENDERER ................................................................

UBMISSION OF TENDER IN TWO COVER SYSTEM ................................

EARNEST MONEY DEPOSIT ................................................................

................................................................................................................

AND EVALUATION OF THE TENDER ................................................

................................................................................................

VALUATION OF THE PRICE ................................................................

......................................................................................

.............................................................................................

................................................................................................

................................................................................................

ORDER .....................................................................................

................................................................................................

.......................................................................................

..........................................................................................

PERFORMANCE BANK GUARANTEE ................................................................

................................................................................................

...............................................................................................................

TERMINATION OF CONTRACT ................................................................

GENERAL CONDITIONS ......................................................................................

................................................................................................

COURT ................................................................

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I.TECHNICAL SPECIFICATIONS

II.PART-I (COVERING LETTER)

III.DETAILS OF THE TENDERER

IV.ANNUAL TURNOVER STAT

V.LIST OF SERVICE CENTRES IN TAMILNADU

VI. SERVICE LEVEL AGREEM

VII.DECLERATION OF NOT H

VIII.DECLERATION FOR NOT

IX. PERFORMANCE BANK GUA

X. MANUFACTURERS AUTHOR

XI. CLARIFICATION OF TEN

XII. PROPOSED SOLUTION AN

XIII.UNDERTAKING ON COMPL

XIV.UNPRICED BILL OF MAT

XV.PART-II (COVERING LETTER)

XVI.PRICE BID ................................

XVII. CHECKLIST OF DOCUMEN

ANNEXURES

ONS .......................................................................................

I (COVERING LETTER) ........................................................................................

RER .......................................................................................

ANNUAL TURNOVER STATEMENT................................................................

RES IN TAMILNADU ............................................................

SERVICE LEVEL AGREEMENT ..................................................................................

DECLERATION OF NOT HAVING BLACKLISTED ..................................................

DECLERATION FOR NOT HAVING TAMPERED THE TENDER DOCUMENT

PERFORMANCE BANK GUARANTEE ................................................................

MANUFACTURERS AUTHORIZATION FORM ........................................................

CLARIFICATION OF TENDER DOCUMENT FORMAT ................................

PROPOSED SOLUTION AND APPROACH ................................................................

UNDERTAKING ON COMPLIANCE ................................................................

UNPRICED BILL OF MATERIAL ................................................................

II (COVERING LETTER) ....................................................................................

......................................................................................................................

CHECKLIST OF DOCUMENTS ................................................................................

....................... 17

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TENDER DOCUMENT ... 50

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IMPORTANT NOTICE

This tender procedure is governed by the Tamil Nadu Transparency in

Tenders Act, 1998 and the Tamil Nadu Transparency in

Rules, 2000 as amended from time to time. In case of any conflict

between the terms and conditions in the tender document and the

Tamil Nadu Transparency in Tenders Act, 1998 and The Tamil Nadu

Transparency in Tender Rules, 2000 the Act and Rules sh

IMPORTANT NOTICE


Tenders Act, 1998 and the Tamil Nadu Transparency in




Transparency in Tender Rules, 2000 the Act and Rules shall prevail.


Tenders Act, 1998 and the Tamil Nadu Transparency in Tender




all prevail.

TENDER FOR THE SELECTION OF INFORMA

TELECOM SERVICE PROV

MANAGE HARDWARE / SO

TO SETUP PUBLIC WIFI

ACROSS TAMILNADU

1.

PREAMBLE

Tamilnadu Arasu Cable TV Corporation Ltd (TACTV), a Govt

incorporated under the Companies Act, 1956 with an aim to provide high quality cable

signals to the public through Local Cable Operators at an affordable cost. T

provided by the TACTV is a welfare step taken by the Government in the interest of the

public and Cable TV operators. The subscriber base of TACTV is around 70.52 Lakhs.

With increased focus on Digital India

people of India and to ensure effective governa

services made available to citizens electronically, access to high speed broadband

important. TACTV has embarked on a mission to provide high speed broadband connection

to every Household in the state. TACTV has obtained Class B ISP License and launched the

service “Internet Service for Every Household

to expand the network and customer base.

TACTV to provide high speed internet service at important public places like Bus stands,

Public Parks, Government office complexes etc., across Tamil Nadu, creating public Wi

hotspots.

In this Context, TACTV invites sealed tenders from

Solution Provider etc.,having previous experience of providing similar services to reputed

organization / agencies. Selected bidder shall be responsible for end

of the “Wi-Fi Services” at designated locations.Selected bidder shall supply, install, operate

and maintain:

(a) Wireless Access Point Devices and its Management Sy

(b)Wi-Fi network at each location

(c) Other Hardware/Software/Application

location.

The proposed Wi-Fi network shall be an outdoor Wi

controller. The access points shall be outdoor or indoor type ca

poles (light/CCTV/other), on the buildings and other outdoor structures and is to be installed

and commissioned at identified public place to provide optimum coverage. A

subscriber management solution shall be implemented at

environment to provision users, auto/self

and clients, security, performance monitoring, etc.

subscriber management system capable of

concurrent users. Selected bidders will be asked to set up

will be notified from time to time

up.Bidder will carry out survey and submit the

order will be placed for supply

SELECTION OF INFORMATION TECHNOLOGY/

TELECOM SERVICE PROVIDER TO SUPPLY, INSTALL AND

MANAGE HARDWARE / SOFTWARE / APPLICATION REQUIRED

TO SETUP PUBLIC WIFI SERVICES AT DESIGNATED LOCATIONS

ACROSS TAMILNADU

Tamilnadu Arasu Cable TV Corporation Ltd (TACTV), a Govt. of Tamilnadu undertaking,


signals to the public through Local Cable Operators at an affordable cost. T



With increased focus on Digital India to integrate the Government Departments and the

people of India and to ensure effective governance which aims at ensuring the G

services made available to citizens electronically, access to high speed broadband

has embarked on a mission to provide high speed broadband connection


service “Internet Service for Every Household” on 01.03.2016. TACTV is currently working

d the network and customer base. Tamilnadu Government has now mandated


Public Parks, Government office complexes etc., across Tamil Nadu, creating public Wi

In this Context, TACTV invites sealed tenders from IT / Telecom Service Providers

having previous experience of providing similar services to reputed

organization / agencies. Selected bidder shall be responsible for end-to-end implementation

designated locations.Selected bidder shall supply, install, operate

(a) Wireless Access Point Devices and its Management System Software / Hardware.

Fi network at each location (including cabling).

Application(s) required to manage Wi-Fi services at each

Fi network shall be an outdoor Wi-Fi network managed using a central

controller. The access points shall be outdoor or indoor type capable of being mounted on


and commissioned at identified public place to provide optimum coverage. A

management solution shall be implemented at a central location in data centre

environment to provision users, auto/self-provisioning, monitoring of entire infrastructure

and clients, security, performance monitoring, etc. Theselected bidder has

ystem capable of handling 1500 access points and about 10,000

concurrent users. Selected bidders will be asked to set up a central management facility and

from time to time, the locations where public Wi-Fi Hotspots ar

and submit the Bill of Quantity of items required.

er will be placed for supply, installation and commissioning of the

TION TECHNOLOGY/

SUPPLY, INSTALL AND

REQUIRED

ED LOCATIONS

of Tamilnadu undertaking,


signals to the public through Local Cable Operators at an affordable cost. The services



ments and the

nce which aims at ensuring the Government

services made available to citizens electronically, access to high speed broadband is

has embarked on a mission to provide high speed broadband connection


on 01.03.2016. TACTV is currently working

has now mandated


Public Parks, Government office complexes etc., across Tamil Nadu, creating public Wi-Fi

Telecom Service Providers/ Wi-Fi

having previous experience of providing similar services to reputed

end implementation

designated locations.Selected bidder shall supply, install, operate

ardware.

Fi services at each

Fi network managed using a central

pable of being mounted on


and commissioned at identified public place to provide optimum coverage. A Wi-Fi

a central location in data centre

provisioning, monitoring of entire infrastructure

has to set up a

access points and about 10,000

central management facility and

Hotspots are to be set

Quantity of items required. A purchase

public Wi-Fi

Hotspot.Selected bidder will operate

andensure availability of services as per defined S

ofthree years.The selected bidder

migration of Wireless controller to TACTV NOC as and when TACTV NOC is made ready.

2.

SCOPE OF WORK

a) Supply, installation, operation and maintenance of IT /Telecom /Networking/

Peripheral hardware/software products for providing 24x7 Wi

b) Bidder shall provide a Central

Fi Hotspots. Bidder shall arrange to

System and Network Management System

TACTV will give space, power and cooling required for Servers and Networking

components.

c) Servers Quantity should be

DNS, DHCP, Captive Portal, AAA,

High availability mode to ensure uptime requirement of 99.9%.

d) Network Management system must

the public wifi network and the servers

Facility.

e) Wireless Subscriber Management Solution provided by

all mandatory Government regulations

f) Solution offered by bidde

services as per committed SLAs.

g) Bidder shall be responsible for the planning and design of the access network

architecture (access controllers, backhaul connectivity, route

the technical, capacity and service requirements.

survey reports for TACTV approval.

h) Bidder shall be responsible for design and RF planning for the determination

ofAccess Point locations.

i) Bidder shall be responsible for installation of Access Points and relatedEquipment,

including cabling at hotspot location. Provision

installation of UPS /Network Equipment is the responsibility of

j) TACTV will take responsibility for getting necessary permission, approvals and space

for installation of equipment and cabling at the location.Payment of Rent, Electricity

consumed is not in the scope of bidder.

k) Bidder shall provide local support at locations for repair and

equipment, cabling and connectivity provided at the hotspot locations

l) Biddershall be responsible for periodic updates and upgrades

supplied in this tender.

m) Bidder may take necessary steps like insurance against theft for all the equipment.

will operate, maintain and manage the entirepublic W

of services as per defined Service Level Agreement (SLA)

The selected bidder shall also provide necessary assistance for smooth


, installation, operation and maintenance of IT /Telecom /Networking/

Peripheral hardware/software products for providing 24x7 Wi-Fi services.

entral Management Facility to manage services at public Wi

shall arrange to host completeWireless Subscriber Management

Management System in any of notified TAC


should be arrived and quoted for Central management services like

DNS, DHCP, Captive Portal, AAA, DBMS EMS services and Helpdesk Operations in

mode to ensure uptime requirement of 99.9%.

Network Management system must be capable of monitoring all network elements

and the servers/storage deployed in the Central Management

Subscriber Management Solution provided by bidder must be compliant to

all mandatory Government regulations.

bidder shall provide secure Wi-Fi internet access and back

services as per committed SLAs.

shall be responsible for the planning and design of the access network

architecture (access controllers, backhaul connectivity, routers, switches etc

pacity and service requirements. Bidder should also

survey reports for TACTV approval.

er shall be responsible for design and RF planning for the determination

ofAccess Point locations.

shall be responsible for installation of Access Points and relatedEquipment,

including cabling at hotspot location. Provision of required power point/sockets for

installation of UPS /Network Equipment is the responsibility of bidder.

ponsibility for getting necessary permission, approvals and space


consumed is not in the scope of bidder.

shall provide local support at locations for repair and maintenance ofall

equipment, cabling and connectivity provided at the hotspot locations.

shall be responsible for periodic updates and upgrades for all

may take necessary steps like insurance against theft for all the equipment.

public Wi-Fi Network

greement (SLA) for a period

provide necessary assistance for smooth


, installation, operation and maintenance of IT /Telecom /Networking/

Fi services.

to manage services at public Wi-

Subscriber Management

in any of notified TACTV facility.


quoted for Central management services like

Helpdesk Operations in

network elements in

al Management

r must be compliant to

Fi internet access and back-end

shall be responsible for the planning and design of the access network

rs, switches etc) to meet

also furnish Site

er shall be responsible for design and RF planning for the determination

shall be responsible for installation of Access Points and relatedEquipment,

power point/sockets for

ponsibility for getting necessary permission, approvals and space


maintenance ofall

for all equipment

may take necessary steps like insurance against theft for all the equipment.

n) Bidder shall provide technical manpower to monitor the network/application and help

desk services from TACTV office

o) All equipment supplied by

support should be provided.

p) Bidder should have back to back support with OEM to provide warranty replacement.

q) Bidder shall maintain the

SLA for a period of three years

r) Bidder shall provide necessary

to TACTV NOC as and when TACTV

s) The successful tenderer should provide signages in the hot

specifications given in Annexure

3.

QUALIFICATION CRITERIA

Clause Qualification Criteria

3(a) The bidder should be aCompany

registered inIndia under the

CompaniesAct 1956 or later or

apartnership registeredunder the

IndianPartnership Act 1932 orLLP

act 2008 with theirregistered office

in India ason 31stMarch 2016

3(b) The bidder should be an IT or Wi

Solution Provider with experience

of successfully executing 2 or more

projects involving Wi

component in last 3 years as on

31stMarch 2016. At least one of

these should be State/ City wide

public Wi-Fi project with minimum

25 hotspot locations and 200 acces

points with a minimum contract

value of Rs.10 crores

3(c) The bidder should have

annualturnover of Rs

Croresduring last three

financialyears (201

and 2014-15 (or) 201

and 2015-16) and mustsubmit

audited balancesheet of the

company forlast three financial

years

3(d) The bidder should have

aregistration number of

1. VAT where his businessis located

r shall provide technical manpower to monitor the network/application and help

from TACTV office on 24x7 basis.

equipment supplied by bidder shall carry three years warranty and technical

support should be provided.

should have back to back support with OEM to provide warranty replacement.

der shall maintain the Wi-Fi Hotspot locations to make services available as per

of three years from the date of acceptance of the location.

provide necessary assistance for smooth migration of Wireless controller

when TACTV NOC is made ready.

The successful tenderer should provide signages in the hotspot locations as per the

specifications given in Annexure-I V(m).

QUALIFICATION CRITERIA

Qualification Criteria Supporting Document

The bidder should be aCompany

registered inIndia under the

CompaniesAct 1956 or later or

registeredunder the

IndianPartnership Act 1932 orLLP

act 2008 with theirregistered office

March 2016

Copy of valid Certificate

ofIncorporation Registrationattested

by AuthorizedSignatory

The bidder should be an IT or Wi-Fi

Provider with experience

of successfully executing 2 or more

projects involving Wi-Fi as a

component in last 3 years as on

31stMarch 2016. At least one of

these should be State/ City wide

Fi project with minimum

25 hotspot locations and 200 access

points with a minimum contract

value of Rs.10 crores

Work Order / Letter of Intent

letter

The bidder should haveaverage

turnover of Rs.50

Croresduring last three

2012-13, 2013-14

(or) 2013-14, 2014-15

) and mustsubmit

audited balancesheet of the

company forlast three financial

(i) The average annual turnover

statement duly certified by

Chartered Accountant as per

Annexure IV

(ii) The Annual Report/ certified

copies of Balance Sheet, Profit &

Loss statement along with

schedules for the las

consecutive financial years

The bidder should have

aregistration number of -

VAT where his businessis located

Duly signed & stamped copies of

relevantcertificates of registration

r shall provide technical manpower to monitor the network/application and help

and technical

should have back to back support with OEM to provide warranty replacement.

i Hotspot locations to make services available as per

from the date of acceptance of the location.

smooth migration of Wireless controller

spot locations as per the

Copy of valid Certificate

ofIncorporation Registrationattested

ntent / Client

The average annual turnover

statement duly certified by

Chartered Accountant as per

The Annual Report/ certified

copies of Balance Sheet, Profit &

statement along with

schedules for the last 3

consecutive financial years

Duly signed & stamped copies of

certificates of registration

2. CST where his businessis located

3. Service Tax

3(e) As on date of submissionof the

proposal, the Biddershall not be

under anydeclaration of

ineligibilityfor unsatisfactory

pastperformance, corrupt

orfraudulent practices, anyother

unethical businesspractices or

blacklistedeither by Central /

StateGovernment, PSU, Localor

Urban body

Ministry/Department ofGovernment

of India/ StateGovernments

3(f) The bidder must be authorized to

bid on behalf of the

and should submit an up

valid authorization letter till the

existence of the contract from

original manufacturers for such

equipment and its accessories,

which are not manufactured by

them and supplied under this tender

3(g) The Bidder should have their

maintenance and service facility in

Tamilnadu. Address proof for the

same should be sub

bid

3(h) The Bidder should provide qualified

manpower (L1 & L2)

minimum educational qualification

of Diploma in ECE/EEE/Computer

Science. Relevant experience for L1

resource would be minimum 1 year

and L2 would be minimum 3

yearsalong with relevant

networking certifications like

CCNA

3(i) The OEM

equipmentsshould have supplied

equipments for atleast 2000 APs for

public Wi-Fi projects

31st March 2016

4.

ROLES AND RESPONSIBILITIES

1. Roles and responsibilities of Bidder

a) To commission the Services in a timely and professional manner. Bidder shall use

commercially reasonable efforts to provide the Services under this Agreement

during all days without any interruption in accordance with industry st

2. CST where his businessis located

As on date of submissionof the

proposal, the Biddershall not be

under anydeclaration of

ineligibilityfor unsatisfactory

pastperformance, corrupt

orfraudulent practices, anyother

unethical businesspractices or

r by Central /

StateGovernment, PSU, Localor

Urban body -Municipalities,

Ministry/Department ofGovernment

Governments

The declaration form as per Annexure

VII should be enclosed

The bidder must be authorized to

bid on behalf of the manufacturer

and should submit an up-to-date

valid authorization letter till the

existence of the contract from

original manufacturers for such

equipment and its accessories,

which are not manufactured by

plied under this tender

An undertaking by an authorized

signatory of the company needs to be

submitted in this regard

Annexure-X

The Bidder should have their

maintenance and service facility in

. Address proof for the

same should be submitted with the

Address Proof document and bidder

should give that undertaking as part of

his technical bid submission

provide qualified

manpower (L1 & L2) with the

imum educational qualification

Diploma in ECE/EEE/Computer

. Relevant experience for L1

resource would be minimum 1 year

and L2 would be minimum 3

along with relevant

networking certifications like

Resource Details along with

supporting certifications should be

furnished

The OEM of wireless

should have supplied

equipments for atleast 2000 APs for

Fi projects in India as on

Valid documentary proof viz.

Purchase order and work completion

certificate issued by the end user

should be attached

ROLES AND RESPONSIBILITIES

responsibilities of Bidder

To commission the Services in a timely and professional manner. Bidder shall use


during all days without any interruption in accordance with industry st

The declaration form as per Annexure

by an authorized

signatory of the company needs to be

submitted in this regard as per

t and bidder

should give that undertaking as part of

Resource Details along with CV and

certifications should be

Valid documentary proof viz.

Purchase order and work completion

e end user

To commission the Services in a timely and professional manner. Bidder shall use


during all days without any interruption in accordance with industry standards,

except where such interruption arises out of, results from, or is related to an event

of Force Majeure or other cause or circumstances beyond the reasonable control

of bidder.

b) To arrange to provide, install and commission all the necessary hardwa

software and accessories required to provide the Services, as per this agreement. It

shall maintain the network with committed SLA and ensure warranties and AMCs

of equipment etc. are in place to maintain committed network uptimes.

c) To provide the Wi-Fi acce

other associated infrastructure required to provide the service and also manage

required NMS / NOC for management of Wi

cost.

d) Bidder should adhere to maintain SLA

cost.

e) To provide technical manpower to monitor the network and applications.

Primary responsibilities of NOC personnel shall include but not limited to:

1. Network Supervision and Monitoring

to keep network and systems functioning in a stable operation mode

2. Configuration Management

systems and applications for the provision of reliable and high quality end

user services.

3. Change Management, Network Extension

management of short

implementation. This activityshall be synchronized with the maintenance

scheduled activities

4. Performance Management

procedures ensuring a reliable, high

5. Service and Network Provisioning

performed when a request for a new customer service is issued, and co

actions performed at NOClevel or field level until completion

6. Scheduled Activities Planning

activities, including preventive maintenance.

7. IT and DB Management

systems anddatabases (administration, backups)

8. Workforce Management

interventions and respect of the preventive maintenance plan

9. Spare Parts Management

minimize repair/swap turnaround times for adhering to SLA timelines.



To arrange to provide, install and commission all the necessary hardwa




Fi access points, UPS, racks and CAT 6/Fiber


required NMS / NOC for management of Wi-Fi and other services at their own

Bidder should adhere to maintain SLA with the required manpower at his own

To provide technical manpower to monitor the network and applications.


Network Supervision and Monitoring -Monitor the complete network 24/7,

to keep network and systems functioning in a stable operation mode

Configuration Management- Ensure proper configuration of network,

systems and applications for the provision of reliable and high quality end

Management, Network Extension - Ensure efficient day

management of short-term network changes and optimization, including their


scheduled activities.

Performance Management -Provide efficient performance management

procedures ensuring a reliable, high-quality network performance and service

Service and Network Provisioning- Define all necessary actions to be

performed when a request for a new customer service is issued, and co

actions performed at NOClevel or field level until completion.

Scheduled Activities Planning -Provide regular plans for all scheduled

activities, including preventive maintenance.

IT and DB Management -Day-to-day management of all OSS systems,

systems anddatabases (administration, backups).

Workforce Management - Manage field personnel to ensure timely

interventions and respect of the preventive maintenance plan.

Spare Parts Management -Manage spare part handling and logistics to

ze repair/swap turnaround times for adhering to SLA timelines.



To arrange to provide, install and commission all the necessary hardware,




ss points, UPS, racks and CAT 6/Fiber cabling and


Fi and other services at their own

with the required manpower at his own

To provide technical manpower to monitor the network and applications.


network 24/7,

to keep network and systems functioning in a stable operation mode.

proper configuration of network,

systems and applications for the provision of reliable and high quality end-

Ensure efficient day-to-day

term network changes and optimization, including their


ovide efficient performance management

quality network performance and service.

Define all necessary actions to be

performed when a request for a new customer service is issued, and control the

Provide regular plans for all scheduled

day management of all OSS systems, IT

Manage field personnel to ensure timely

Manage spare part handling and logistics to

ze repair/swap turnaround times for adhering to SLA timelines.

Biddershould deploy EMS/NMS and Help Desk solution to perform above

functions effectively and meet defined SLA.

Internet connection to connect to the servers deplo

deploy required manpower

f) To set up help desk to respond to customer queries.

Help Desk Support

Bidder shall provide the operational support for all the locations, through a

suitable helpdesk system, to ensure that the solution is functioning as intended and

that all problems associated with operation are resolved satisfactorily during the

contract period. Bidder shall provide a web enabled helpdesk management system

with SMS and email based alert system for the Helpdesk Call management and

SLA reporting. Bidder shall

Toll-free lines, Landlines,

be calculated as a time between logging the calland closing the call.

A helpdesk is envisaged to be provided for the resolution of technical queries by

internal users.

Typical helpdesk activities (indicative)

1. Deployment of sufficient manpower to attend the helpdesk requests for

extendingtechnical support on hardware, network,

2. Deployment of web

3. Provide Help Desk faci

issues /problems with the system. Help desk facility shall be provided through

Toll-free lines,landlines, helpdesk tool, e

4. Implement a call logging system in line with the severity levels

SLAs. The help desk shall log user calls related to system and assign an

incident/ call ID

SLAs.

5. Track each incident / call to resolution.

6. Escalate the calls, to the appropriate

matrixagreed upon with purchaser/authorized entity

7. Analyze the incident / call statistics and provide monthly reports including but

notlimited to:

i. Type of incidents / calls logged

ii. Incidents / calls resolved

iii. Incidents / calls open

8. Helpdesk Solution shall further have the capability to upload frequently

askedquestions and solutions.Helpdesk becomes the central collection point

for service staff contact and control of theproblem, change, and servi

management processes. This includes both incidentmanagement and service

request management. This shall be the first level of support (L1). If a problem

is not resolved by telephone/help desk tool

Service Staff member who s

deploy EMS/NMS and Help Desk solution to perform above

ectively and meet defined SLA. TACTV will provide required

to connect to the servers deployed by bidder

deploy required manpower for managing the network 24 X 7.

To set up help desk to respond to customer queries.

shall provide the operational support for all the locations, through a



er shall provide a web enabled helpdesk management system


Bidder shall provide multiple channels to log a comp

andlines, Helpdesk tool, E-mail. Outage of any component shall

be calculated as a time between logging the calland closing the call.


Typical helpdesk activities (indicative) shall include, but not limited to:

Deployment of sufficient manpower to attend the helpdesk requests for

extendingtechnical support on hardware, network, and application

Deployment of web-based tool for the helpdesk.

Provide Help Desk facility for agreed SLAs for reporting technical incidents /


landlines, helpdesk tool, e-mail etc.

Implement a call logging system in line with the severity levels

elp desk shall log user calls related to system and assign an

number. Severity shall be assigned to each call as per the

Track each incident / call to resolution.

Escalate the calls, to the appropriate levels, if necessary as per the escalation

matrixagreed upon with purchaser/authorized entity.

the incident / call statistics and provide monthly reports including but

i. Type of incidents / calls logged

resolved

iii. Incidents / calls open

Helpdesk Solution shall further have the capability to upload frequently


for service staff contact and control of theproblem, change, and servi



ved by telephone/help desk tool, bidder shall dispatch a Field

Service Staff member who shall provide On-site Support Service acc

deploy EMS/NMS and Help Desk solution to perform above

TACTV will provide required

bidder. Bidder will

shall provide the operational support for all the locations, through a



er shall provide a web enabled helpdesk management system


provide multiple channels to log a complaint such as

of any component shall


shall include, but not limited to:

Deployment of sufficient manpower to attend the helpdesk requests for

and application etc. to users.

lity for agreed SLAs for reporting technical incidents /


Implement a call logging system in line with the severity levels as per the

elp desk shall log user calls related to system and assign an

. Severity shall be assigned to each call as per the

levels, if necessary as per the escalation

the incident / call statistics and provide monthly reports including but

Helpdesk Solution shall further have the capability to upload frequently


for service staff contact and control of theproblem, change, and service



dispatch a Field

site Support Service according to

service levels agreed

g) Update technology as and when new features are available.

2. Roles and responsibilities of TACTV

a) Required internet bandwidth will be provided at locations where public Wi

hotspots and Datacenter however bidder should share the DC Internet bandwidth

requirements.

b) Required Space, Cooling and Power will be provided for

Helpdesk Operations by TACTV

c) To coordinate with agencies for space/area for the bidder to inst

d) To provide power supply for bidder’s Equipment at designated location. Bidder

has to provide required UPS for managing the service.

e) SMS Gateway, UPS and Toll Free lines at Central Management Facility

provided by TACTV.

f) Required space and power will be provided by TACTV for access points at Hot

Spot locations.

5.

LANGUAGE OF THE TENDER

The Tender prepared by the tenderer as well as all correspondences and documents relating to

the Tender shall be in English language

other than English/Tamil, the notarized translated English version of the documents should

also be enclosed. Tender received without such translation copy will be rejected.

6.

PURCHASE OF TENDER DOCUMENTS

a) The tender document shall be obtained from Tamil Nadu Arasu Cable TV Corporation

Limited (TACTV), 34 /123, 6th Floor, Dugar Towers, Marshalls Road, Egmore,

Chennai - 600 008 on payment of Rs.1000/

drawn on any Indian Nationalised/ Scheduled Commercial Bank in favour of “Tamil

Nadu Arasu Cable TV Corporation Ltd” payable at Chennai or it can be downloaded

from www.tactv.in and www.tenders.tn.gov.in

tender document, the tenderer need not

give a declaration for not having tampered the Tender document downloaded (as per

Annexure VIII).

b) The tender document can be purchased on all working days between 11.00 AM and

03.00 PM from 15.07.2016 to

7.

PREBID MEETING

There will be a pre-bid meeting on

34/123, 6th Floor, Dugar Towers, Marshalls Road, Egmore, Chennai

the prospective tenderers can get clarifications about the tender. The tenderers shall send their

queries in writing if any so as to re

date. The tenderers are advised to

service levels agreed.

Update technology as and when new features are available.

Roles and responsibilities of TACTV

Required internet bandwidth will be provided at locations where public Wi

and Datacenter however bidder should share the DC Internet bandwidth

Required Space, Cooling and Power will be provided for Servers,

Helpdesk Operations by TACTV.

To coordinate with agencies for space/area for the bidder to install the Equipment.

To provide power supply for bidder’s Equipment at designated location. Bidder

has to provide required UPS for managing the service.

SMS Gateway, UPS and Toll Free lines at Central Management Facility

provided by TACTV.

Required space and power will be provided by TACTV for access points at Hot

LANGUAGE OF THE TENDER


the Tender shall be in English language only. If the supporting documents are in a language



PURCHASE OF TENDER DOCUMENTS

The tender document shall be obtained from Tamil Nadu Arasu Cable TV Corporation


600 008 on payment of Rs.1000/- payable in the form of Demand Draft

tionalised/ Scheduled Commercial Bank in favour of “Tamil


www.tenders.tn.gov.in at free of cost. For the downloaded

tender document, the tenderer need not enclose the tender document cost but should


The tender document can be purchased on all working days between 11.00 AM and

15.07.2016 to 11.08.2016.

bid meeting on 25.07.2016 at 11.00 A.M. in the Head Office of TACTV,

34/123, 6th Floor, Dugar Towers, Marshalls Road, Egmore, Chennai - 600 008 during which


f any so as to reach TACTV at least two days prior to the pre

are advised to check www.tactv.in and www.tenders.tn.gov

Required internet bandwidth will be provided at locations where public Wi-Fi

and Datacenter however bidder should share the DC Internet bandwidth

Servers, Storage and

all the Equipment.

To provide power supply for bidder’s Equipment at designated location. Bidder

SMS Gateway, UPS and Toll Free lines at Central Management Facility will be

Required space and power will be provided by TACTV for access points at Hot


only. If the supporting documents are in a language



The tender document shall be obtained from Tamil Nadu Arasu Cable TV Corporation


payable in the form of Demand Draft

tionalised/ Scheduled Commercial Bank in favour of “Tamil


at free of cost. For the downloaded

enclose the tender document cost but should


The tender document can be purchased on all working days between 11.00 AM and

.M. in the Head Office of TACTV,

600 008 during which


ach TACTV at least two days prior to the pre-bid meeting

www.tenders.tn.gov.in for up-to-

date information like change in date / venue etc., of pre

able to identify and communicate with the prospective bidders at this stage. Non attending of

pre-bid meeting is not a disqualification.

8.

CLARIFICATION ON THE TENDER DOCUMENT

Any discrepancies, omissions, ambiguities or conflicts in the tender document or any doubts

as to their meaning and any request for clarification may be sent in writing to “The Managing

Director, Tamil Nadu Arasu Cable TV Corporation Limited (TACTV), 34 /1

Dugar Towers, Marshalls Road, Egmore, Chennai

[email protected] per Annexure-

information sought is not clearly indicated or specified in the tender documents, will issue a

clarifying bulletin to all those who have purchased the tender documents and will also upload

such clarification on www.tactv.in

neither make nor be responsible for any oral instructions. Request for clarification should be

brought to the notice of the Managing Director, in writing, before 48 hours of the

the tender.

9.

AMENDMENT OF TENDER DOCUMENT

TACTV whether on its own initiative or as a result of a query, suggestion or comment of an

Applicant or a Respondent, may modify the tender document by issuing an addendum or a

corrigendum at any time before the opening of the tender.Any such addendum or

corrigendum will be communicated

tender documents and also will be uploaded on

and the same will be binding on all Applicants or Respondents or Tenderers, as the case may

be.

10.

AUTHORISATION OF THE TENDERER

The Tender should be signed on each page by the tenderer or by the person who is duly

authorized for the same by the tenderer.

11.

SUBMISSION OF TENDER

(a) Every page of the terms and conditions of the tender document should be signed and

enclosed with the tender, in token of having accepted the tender conditions. Failing

which the tender will be rejected summarily

(b) Tenders should be submitted in two parts:

i. Part I will cover technical bid and

ii. Part II will cover price bid

(c) Tenderers should ensure submission of all documents along with Part

proposal as per the Check list given in Annexure

(d) Tenderers are requested to submit Part I and Part II in a separate sealed cover

superscripting as Part I and Part II respectively. These two Parts namely Part I and Part

II must be placed in a separate sealed cover superscripted as “Tender for the

information technology/ telecom service provider to

Hardware / Software / Application required to setup Public Wi

locations across Tamilnadu

information like change in date / venue etc., of pre-bid meeting as TACTV may not be

d communicate with the prospective bidders at this stage. Non attending of

bid meeting is not a disqualification.

CLARIFICATION ON THE TENDER DOCUMENT



Director, Tamil Nadu Arasu Cable TV Corporation Limited (TACTV), 34 /123, 6th Floor,

Dugar Towers, Marshalls Road, Egmore, Chennai - 600 008” or through

-XI. The Managing Director will review the same, and where



www.tactv.in and www.tenders.tn.gov.in. The Managing Director will


brought to the notice of the Managing Director, in writing, before 48 hours of the

AMENDMENT OF TENDER DOCUMENT



time before the opening of the tender.Any such addendum or

corrigendum will be communicated through mail to all the tenderers who had purchased the

tender documents and also will be uploaded on www.tactv.in and www.tenders.tn.gov.in

nding on all Applicants or Respondents or Tenderers, as the case may

AUTHORISATION OF THE TENDERER


authorized for the same by the tenderer.

TENDER IN TWO COVER SYSTEM

terms and conditions of the tender document should be signed and


which the tender will be rejected summarily.

should be submitted in two parts:

Part I will cover technical bid and

Part II will cover price bid

Tenderers should ensure submission of all documents along with Part-

proposal as per the Check list given in Annexure -XVII.

Tenderers are requested to submit Part I and Part II in a separate sealed cover


II must be placed in a separate sealed cover superscripted as “Tender for the

information technology/ telecom service provider tosupply, install and manage

Hardware / Software / Application required to setup Public Wi-Fi services at designated

locations across Tamilnadu” and addressed to “The Managing Director, Tamil Nadu

bid meeting as TACTV may not be

d communicate with the prospective bidders at this stage. Non attending of



23, 6th Floor,

through e-mail to

. The Managing Director will review the same, and where



. The Managing Director will


brought to the notice of the Managing Director, in writing, before 48 hours of the opening of



time before the opening of the tender.Any such addendum or

to all the tenderers who had purchased the

www.tenders.tn.gov.in

nding on all Applicants or Respondents or Tenderers, as the case may


terms and conditions of the tender document should be signed and


-I and Part II

Tenderers are requested to submit Part I and Part II in a separate sealed cover


II must be placed in a separate sealed cover superscripted as “Tender for the selection of

supply, install and manage

Fi services at designated

” and addressed to “The Managing Director, Tamil Nadu

Arasu Cable TV Corporation Limited (TACTV), 34/123, 6th Floor, Dugar Towers,

Marshalls Road, Egmore, Chennai

Tenderer. Tenders submitted with unsealed cover would summarily be rejected.

(e) Tenders should be dropped only in the tender box kept at “Tamil Nadu Arasu Cable TV

Corporation Ltd.34/123, 6th Floor, Dugar Towers, Marshalls Road, Egmore, Chennai

600 008” on or before 3.00 PM on 1

(f) Alternatively, the tenders c

above address on or before 3.00 PM on

time will not be considered and TACTV will not be liable or responsible for any postal

delays.

(g) A tender once submitted shall not be permitted to be altered or amended.

12.

EARNEST MONEY DEPOSIT

(a) The Tender should be accompanied by an Earnest Money Deposit (EMD) to the value

of Rs.5,00,000/- (Rupees Five

cheque drawn on any Indian Nationalised/Scheduled Commercial Bank in favour of

“Tamil Nadu Arasu Cable TV Corporation Limited”, payable at Chennai. The EMD in

any other form will not be accepted. The E

unsuccessful tenderers.

(b) The Earnest Money Deposit will be retained in the case of successful tenderer and it

will not earn any interest and will be dealt with, as provided in the terms and conditions

of the tender.

(c) Any request of the tenderer, under any circumstances claiming exemption from

payment of EMD will be rejected and their Part II price offer will not be opened.

(d) The amount remitted towards EMD is liable to be forfeited in case the tenderer fails to

execute the contract after submission of the tender or after acceptance of the offer by

TACTV or fail to sign the Agreement or to remit the Security Deposit.

13.

VALIDITY

The rate quoted in the Tender should be valid for the acceptance by the TACTV, for a

minimum period of 60 days from the date of opening of the Tender. The accepted rate is

valid for one year from the date of Letter of Acceptance (LoA)

not be entertained under any circumstances.

14.

OPENING AND EVALUATION OF THE TENDER

(a) The tenders received upto 3.00 PM as per the office clock on

up for opening. Tenders received after specified date and time will not be accepted. The

Tender will be opened by the Managing Director of Tamil Nadu Arasu Cable TV

Corporation Limited or by the Person/Committee authorized by him at 03.30 PM

same day in the presence of the available Tenderers/ representatives of the Tenderers

who choose to be present. The Tenderers or their authorized agents are allowed to be

present at the time of opening of the tenders.

(b) The Managing Director of Tam

Cable TV Corporation Limited (TACTV), 34/123, 6th Floor, Dugar Towers,

Marshalls Road, Egmore, Chennai - 600 008”, containing the name and address of the


ped only in the tender box kept at “Tamil Nadu Arasu Cable TV


008” on or before 3.00 PM on 12.08.2016”. Tenders will not be received by hand.

Alternatively, the tenders can be submitted through registered post so as to reach the

above address on or before 3.00 PM on 12.08.2016. Tenders received after the specified


A tender once submitted shall not be permitted to be altered or amended.

EARNEST MONEY DEPOSIT

The Tender should be accompanied by an Earnest Money Deposit (EMD) to the value

Five lakhs only) in the form of a Demand Draft or Banker’s



any other form will not be accepted. The Earnest Money Deposit will be returned to the

The Earnest Money Deposit will be retained in the case of successful tenderer and it


Any request of the tenderer, under any circumstances claiming exemption from


The amount remitted towards EMD is liable to be forfeited in case the tenderer fails to


TACTV or fail to sign the Agreement or to remit the Security Deposit.


from the date of opening of the Tender. The accepted rate is

from the date of Letter of Acceptance (LoA). Escalation in the ra

not be entertained under any circumstances.

OPENING AND EVALUATION OF THE TENDER

The tenders received upto 3.00 PM as per the office clock on 12.08.2016



Corporation Limited or by the Person/Committee authorized by him at 03.30 PM



present at the time of opening of the tenders.

The Managing Director of Tamil Nadu Arasu Cable TV Corporation Limited or

Cable TV Corporation Limited (TACTV), 34/123, 6th Floor, Dugar Towers,

600 008”, containing the name and address of the


ped only in the tender box kept at “Tamil Nadu Arasu Cable TV


”. Tenders will not be received by hand.

an be submitted through registered post so as to reach the

. Tenders received after the specified


The Tender should be accompanied by an Earnest Money Deposit (EMD) to the value

lakhs only) in the form of a Demand Draft or Banker’s



arnest Money Deposit will be returned to the

The Earnest Money Deposit will be retained in the case of successful tenderer and it


Any request of the tenderer, under any circumstances claiming exemption from


The amount remitted towards EMD is liable to be forfeited in case the tenderer fails to



from the date of opening of the Tender. The accepted rate is

. Escalation in the rates will

will be taken



Corporation Limited or by the Person/Committee authorized by him at 03.30 PM on the



il Nadu Arasu Cable TV Corporation Limited or

Person/Committee authorized by him will inform the attested and unattested

corrections, before the Tenderers and sign all such corrections in the presence of the

Tenderers. If any of the Tenderers or agents not

Person/Committee will open the tender of the absentee Tenderer and take out the

unattested corrections and communicate it to them. The absentee Tenderer should

accept the corrections without any question whatsoever.

(c) If the date fixed for opening of the tender happens to be a Government holiday, the

sealed tenders will be received up to 3.00 PM on the next working day and opened at

03.30 PM on the same day.

(d) The Technical bid will be evaluated by the committee of TACT

qualification Criteria. The committee reserves the right to disqualify any of the tender

in case the Committee is not satisfied with the documents furnished, including the past

performances.

(e) TACTV may arrange for field inspection to veri

before opening of Part II cover and in case if any failure to satisfy the requirements,

their Tender will be rejected and their Part

(f) The tenderers declared as qualified by the Committee, will

opening of Part II (Price bid).

15.

PRICE OFFER

(a) The Price bid should be kept only in the Part II cover.

(b) The price bid should be prepared as per Annexure

(c) The rate quoted by the tenderer shall be kept firm for a period

from the date of opening of the tender. The tenderer should keep the Price firm during

the period of Contract including during the period of extension of time if any.

Escalation of rate will not be permitted during the said periods

while providing services whether extended or not for reasons other than increase of

duties / taxes payable to the Governments in India within the stipulated delivery period.

(d) The price should be neatly and legibly written both in figur

(e) In case of discrepancy between the prices quoted in words and figures lower of the two

shall be considered.

(f) Part-II bid should not contain any commercial conditions. Variation in the commercial

terms and conditions of the tender will not be

(g) The rate contract should be

(LoA).

16.

EVALUATION OF THE PRICE

The price bid will be evaluated in accordance to the Tamil Nadu Transparency in Tenders

Act 1998 read with the Tamil Nadu Transparency in Tenders Rules 2000, as given below:

(a) The evaluation shall include all Customs Duty, Central Excise Duty and Value Added



Tenderers. If any of the Tenderers or agents not present then, in such cases the



accept the corrections without any question whatsoever.

If the date fixed for opening of the tender happens to be a Government holiday, the


03.30 PM on the same day.

The Technical bid will be evaluated by the committee of TACTV in terms of the



TACTV may arrange for field inspection to verify their pre-qualifying conditions


their Tender will be rejected and their Part-II Cover will not be opened.

The tenderers declared as qualified by the Committee, will be informed the date of

opening of Part II (Price bid).

The Price bid should be kept only in the Part II cover.

The price bid should be prepared as per Annexure-XVI.

The rate quoted by the tenderer shall be kept firm for a period specified in the Tender



Escalation of rate will not be permitted during the said periods or during any period



The price should be neatly and legibly written both in figures and words.

In case of discrepancy between the prices quoted in words and figures lower of the two

II bid should not contain any commercial conditions. Variation in the commercial

terms and conditions of the tender will not be accepted.

The rate contract should be for a period of 1 year from the date of Letter of Acceptance

EVALUATION OF THE PRICE



include all Customs Duty, Central Excise Duty and Value Added



present then, in such cases the



If the date fixed for opening of the tender happens to be a Government holiday, the


V in terms of the



qualifying conditions


be informed the date of

specified in the Tender



or during any period



In case of discrepancy between the prices quoted in words and figures lower of the two

II bid should not contain any commercial conditions. Variation in the commercial

date of Letter of Acceptance



include all Customs Duty, Central Excise Duty and Value Added

Tax (VAT) and Warranty Cost as a part of the price, as detailed below:

(i) In evaluation of the price of an imported item, the price shall be determine

inclusive of the customs duty.

(ii) In the evaluation of the price of the articles which are subject to excise duty,

the price will be determined inclusive of such excise duty.

(iii)In a Tender where all the tenderers are from within the State of Tamil Nadu or

where all the tenderers are from outside the State of Tamil Nadu, the Sales

Tax under the Tamil Nadu Value Added Tax shall be included for the

evaluation of the price bid.

(iv) In a tender where the tenderers are both from the state of Tamil Nadu as well

as outside the state of Tamil Nadu the sales tax under the Tamil Nadu Value

Added Tax shall be excluded for the evaluation of the price, as per Rule 29(d)

(iv) of the Tamil Nadu Trans

Nadu Transparency in Tenders Rules 2000.

(b) The tenderer who has quoted lo

providing comprehensive warranty for 3 years

17.

AWARD OF CONTRACT

(a) The tenderer(s) who has quoted lowest price (L1) will be invited for negotiations for

further reduction of price.

(b) Upon finalization of negotiated rate, TACTV will issue the Letter of Acceptance (LoA)

to the successful tenderer.

(c) However, TACTV may also award the contract to Other Technically Qualified

Tenderers who are matching the negotiated price of L1 bidder, in accordance with

Tamil Nadu Transparency in Tenders Act, 1998 read with the Tamil Nadu

Transparency in Tenders Rules, 2000.

18.

SECURITY DEPOSIT

(a) On receipt of the Letter of Acceptance from the TACTV, the successful tenderer

should remit a Security Deposit (SD

only) in the form of a Demand Draft or Banker’s cheque drawn on any Indian

Nationalized/Scheduled Commercial Bank or irrevocable Bank Guarantee with a

validity period of 3 years

Limited”, payable at Chennai, within 10 (Ten) working days from the date of receipt

of letter of acceptance. The EMD shall be adjusted with the Security Deposit.

(b) Any other amount pending with TACTV will

against the Security Deposit if so requested.

(c) If the Security Deposit amount is not paid within the time specified, the EMD remitted

by the tenderer shall be forfeited, besides cancelling the communication of acc

of the Tender.

(a) Security Deposit amount remitted will not earn any interest.

Tax (VAT) and Warranty Cost as a part of the price, as detailed below:

of the price of an imported item, the price shall be determine

inclusive of the customs duty.

In the evaluation of the price of the articles which are subject to excise duty,

the price will be determined inclusive of such excise duty.

In a Tender where all the tenderers are from within the State of Tamil Nadu or


the Tamil Nadu Value Added Tax shall be included for the

evaluation of the price bid.

tender where the tenderers are both from the state of Tamil Nadu as well



(iv) of the Tamil Nadu Transparency in Tenders Act 1998 read with the Tamil

Nadu Transparency in Tenders Rules 2000.

The tenderer who has quoted lowest rate for the supply, installation, O&M and for

providing comprehensive warranty for 3 years will be adjudged as L1.

CONTRACT

The tenderer(s) who has quoted lowest price (L1) will be invited for negotiations for

Upon finalization of negotiated rate, TACTV will issue the Letter of Acceptance (LoA)

may also award the contract to Other Technically Qualified



Transparency in Tenders Rules, 2000.

SECURITY DEPOSIT

On receipt of the Letter of Acceptance from the TACTV, the successful tenderer

d remit a Security Deposit (SD) of Rs.25,00,000(Rupees Twenty Five Lakhs

the form of a Demand Draft or Banker’s cheque drawn on any Indian


3 years in favour of “Tamil Nadu Arasu Cable TV Corporation


The EMD shall be adjusted with the Security Deposit.

Any other amount pending with TACTV will not be adjusted under any circumstances,

against the Security Deposit if so requested.

If the Security Deposit amount is not paid within the time specified, the EMD remitted

by the tenderer shall be forfeited, besides cancelling the communication of acc

Security Deposit amount remitted will not earn any interest.

of the price of an imported item, the price shall be determined

In the evaluation of the price of the articles which are subject to excise duty,

In a Tender where all the tenderers are from within the State of Tamil Nadu or


the Tamil Nadu Value Added Tax shall be included for the

tender where the tenderers are both from the state of Tamil Nadu as well



parency in Tenders Act 1998 read with the Tamil

, O&M and for

The tenderer(s) who has quoted lowest price (L1) will be invited for negotiations for

Upon finalization of negotiated rate, TACTV will issue the Letter of Acceptance (LoA)

may also award the contract to Other Technically Qualified



On receipt of the Letter of Acceptance from the TACTV, the successful tenderer

(Rupees Twenty Five Lakhs

the form of a Demand Draft or Banker’s cheque drawn on any Indian


in favour of “Tamil Nadu Arasu Cable TV Corporation


The EMD shall be adjusted with the Security Deposit.

not be adjusted under any circumstances,

If the Security Deposit amount is not paid within the time specified, the EMD remitted

by the tenderer shall be forfeited, besides cancelling the communication of acceptance

19.

AGREEMENT

The successful tenderer should execute an agreement

conditionson a non-judicial stamp paper of value, as prescribed in law

remittance of Security Deposit

thereto. In the event of failure to execute the agreement, within the time prescribed, the

EMD/SD amount remitted by the tenderer will be forfeited be

20.

INSURANCE

a) The Goods supplied under this Contract shall be fully insured by the Bidder at his

own cost, against any loss or damage. The Bidder shall submit to

documentary evidence issued by the insurance

insurance has been taken.

b) The bidders shall be entirely responsible for any loss or damage to the

due to any deficiency / negligence on the part of the

taken over by the TACTV

21.

ISSUE OF WORK ORDER

After payment of Security Deposit and successful execution of the agreement, Work Order

will be released for setting up Centralized Management

locations as and when it is required by the TACTV. Upon commissioning Centralized

Management Facility and Public Wi

and Acceptance certificate will be issued on successful completion of trail run.

Successful bidder will be intimated in writing through a Letter of Indent (LOI

time, on locations where hotspots are to be set up . Successful bidder should survey the

particular location and provide TACTV the Bill of Materials along with

TACTV will examine the report and release work order for approved quantity of Bill of

Material. The successful tenderer should supply and install as per the

clause 23.

22.

WARRANTY

(a) The successful tenderer should give warranty for the

for a period of 3 years from the date ofinstallation

manufacturing defects and bad workmanship solely by the

irrespective of whether the same have be

(b) All the Tendered items should be supplied to the

breakages, malfunctions, manufacturing defects. If any of the items are found defective

due to manufacturing defect or design fault or transit

supply or within one month from the date of installation, the items in full should be

replaced

The successful tenderer should execute an agreement as may be drawn up to suit

judicial stamp paper of value, as prescribed in law on the date of

and shall pay for all stamps and legal expenses incidental

. In the event of failure to execute the agreement, within the time prescribed, the

SD amount remitted by the tenderer will be forfeited besides cancelling the Tender.

The Goods supplied under this Contract shall be fully insured by the Bidder at his

own cost, against any loss or damage. The Bidder shall submit to

documentary evidence issued by the insurance company, indicating that such

.

The bidders shall be entirely responsible for any loss or damage to the Wi

due to any deficiency / negligence on the part of thebidder during the O&M

TACTV (i.e) after the O&M period.

ISSUE OF WORK ORDER


will be released for setting up Centralized Management Facility and Pubic Wi

as and when it is required by the TACTV. Upon commissioning Centralized

Public Wi-Fi Hotspots at pilot location, trail run will be conducted

and Acceptance certificate will be issued on successful completion of trail run.

Successful bidder will be intimated in writing through a Letter of Indent (LOI), from time to

, on locations where hotspots are to be set up . Successful bidder should survey the

particular location and provide TACTV the Bill of Materials along with the survey report.


Material. The successful tenderer should supply and install as per the schedule

hould give warranty for the Wi-Fi devices and its accessories

years from the date ofinstallation of Wi-Fi devices

manufacturing defects and bad workmanship solely by the successful tenderer

irrespective of whether the same have been manufactured by them or not.

All the Tendered items should be supplied to the designated locations


due to manufacturing defect or design fault or transit damage occurred at the time of


as may be drawn up to suit the

on the date of

and shall pay for all stamps and legal expenses incidental

. In the event of failure to execute the agreement, within the time prescribed, the

sides cancelling the Tender.

The Goods supplied under this Contract shall be fully insured by the Bidder at his

own cost, against any loss or damage. The Bidder shall submit to TACTV, the

company, indicating that such

Wi-Fi devices

during the O&M until it is


Facility and Pubic Wi-Fi Hot spot

as and when it is required by the TACTV. Upon commissioning Centralized

Hotspots at pilot location, trail run will be conducted

), from time to

, on locations where hotspots are to be set up . Successful bidder should survey the

the survey report.


schedule given in

and its accessories

Fi devices against

successful tenderer

designated locations free from


damage occurred at the time of


(c) The successful tenderer shall be liable to make good the loss by replacing the items or

other accessories found defective during the warranty period

(d) After completion of warranty

TACTV in good condition.

23.

SCHEDULE OF SUPPLY

(a) The specification of the Hardware / Software /

(b) The delivery and installation

Public Wi-Fi servicesordered shall be completed

S.No. Project Milestone

1 Award of Contract

2 Setting up Centralised Management Facility

3 Setting up Public WiFi at

4 Commissioning and Trail run of pilot location and

issue of provisional Acceptance

5 Survey report for designated Hotspot locations

6 Commissioning of designated Hotspot Locations

7 Acceptance of Commissioned Hotspot Locations

Delay beyond this period will attract penalty.

(c) The Hardware / Software / Application required should be installed at any location in

Tamilnadu that may be specified by the TACTV.

(d) If the contract is not completed within the stipulated time or extended time, TACTV

will hold full authority to cancel the

fit to the occasion at the risk and cost of the successful

entail forfeiture of Security Deposit.

(e) In the event of non- performance of the contractual provisions or failure to effect the

supply within the stipulated time or during the extended period and if it is found that the

tenderer, has not fulfilled the contractual

the currency of the contract or also found on later date, TACTV reserves the right to

disqualify such tenderer to participate in fu

maximum period of 3 years

24.

PERFORMANCE TEST

(a) The successful tenderer shall demonstrate the performance of the

devices in complete conformity with the relevant technical specifications and

performance parameters as specified in the

(b) This demonstration should be done as stipulated by the TACTV.

shall be liable to make good the loss by replacing the items or

other accessories found defective during the warranty period.

warranty period, the supplied items shall be hand

.

SCHEDULE OF SUPPLY

Hardware / Software /Application should be as per Annexure

e delivery and installation of the Hardware / Software / Application required

ordered shall be completed as per the timeline given below

Project Milestone Timeline

T

Centralised Management Facility T + 21

Setting up Public WiFi at 5 Pilot locations T+30

Commissioning and Trail run of pilot location and

issue of provisional Acceptance Certificate

T+30 days

Survey report for designated Hotspot locations 7 days from date of

notification

Commissioning of designated Hotspot Locations 21 days from release of

W.O

Acceptance of Commissioned Hotspot Locations 7 days from Date of

Commissioning

Delay beyond this period will attract penalty.

The Hardware / Software / Application required should be installed at any location in

Tamilnadu that may be specified by the TACTV.

If the contract is not completed within the stipulated time or extended time, TACTV

will hold full authority to cancel the tender or take any such action that will be deemed

fit to the occasion at the risk and cost of the successful tenderer. Such cancella

entail forfeiture of Security Deposit.

performance of the contractual provisions or failure to effect the


d the contractual obligation with TACTV in any manner during


to participate in future tender or black list the Company

years.

PERFORMANCE TEST

shall demonstrate the performance of the installed

in complete conformity with the relevant technical specifications and

performance parameters as specified in the Work Order.

This demonstration should be done as stipulated by the TACTV.

shall be liable to make good the loss by replacing the items or

shall be handed over to

should be as per Annexure-I.

Hardware / Software / Application required setup

as per the timeline given below

Timeline

7 days from date of

21 days from release of

7 days from Date of

The Hardware / Software / Application required should be installed at any location in

If the contract is not completed within the stipulated time or extended time, TACTV

or take any such action that will be deemed

. Such cancellation will

performance of the contractual provisions or failure to effect the


obligation with TACTV in any manner during


ture tender or black list the Company up to a

installed Wi-Fi

in complete conformity with the relevant technical specifications and

25.

PERFORMANCE BANK GUARANTEE

(a) The Wi-Fi devices and its accessories are to be given warranty

from the date of completion of performance test.

(b) A performance bank guarantee equivalent to 5% of total

supplied for a period of 3 years from the date of completion of

Annexure-IX.

(c) Upon the complete fulfillment of this contract by the successful te

satisfaction of the TACTV,

performance of the Wi-Fi devices, the performance security (bank guarantee) furnishe

by the tenderer will be released

26.

PAYMENT TERMS

(a) No advance is permissible.

(b) 95% of the contract value will be paid in 10 days from the date of completion of

supplyinstallation,performance test and after acceptance by the authorized

Person/Committee nominated by TACTV.

(c) The balance 5% of the contract value will be paid after completion of supply

installation, performance testand

nominated by TACTV and submission of

above amount valid for 3

released after the satisfactory completion

(d) Charges for applications deployed in Central Management Facility (Wireless Subscriber

Management System for capable of supporting

Hotspot locations and Help Desk Management Solution) will be paid on quarterly basis

after completion of the respective quarter.

(e) For operation and maintenance of help desk support

basis after completion of respective quarter.

(f) TACTV also reserves the right to recover any dues from the tenderer, which is found on

later date, during audit/excess payment, after final settlement is made to them. The

tenderer is liable to pay such dues t

raising any dispute/protest.

27.

PENALTY

(a) Failure to supply and complete

issue of work order will attract a penalty of

contract up to a maximum of 5%. Delays beyond that period will result in cancellation

of the orders.

(b) The bidders are expected to meet the broad Service Level requirements envisaged for

this project. Noncompliance

Annexure- VI.

PERFORMANCE BANK GUARANTEE

Fi devices and its accessories are to be given warranty for a period of 3 years

from the date of completion of performance test.

A performance bank guarantee equivalent to 5% of total value of each item ordered and

for a period of 3 years from the date of completion of the each location as per

Upon the complete fulfillment of this contract by the successful tenderer, to the

satisfaction of the TACTV, after completion of three year period, for the satisfactory

Fi devices, the performance security (bank guarantee) furnishe

by the tenderer will be released, after recovery of dues if any.

of the contract value will be paid in 10 days from the date of completion of

erformance test and after acceptance by the authorized

Person/Committee nominated by TACTV.

of the contract value will be paid after completion of supply

testand after acceptance by the authorized committee/person

nominated by TACTV and submission of performance bank guarantee equivalent to the

above amount valid for 3 years for Datacenter and each hotspot location

released after the satisfactory completion of each location.

Charges for applications deployed in Central Management Facility (Wireless Subscriber

Management System for capable of supporting 10,000 concurrent users, NMS for 100


after completion of the respective quarter.

For operation and maintenance of help desk support payment will be paid on quarterly

basis after completion of respective quarter.

TACTV also reserves the right to recover any dues from the tenderer, which is found on


tenderer is liable to pay such dues to the TACTV immediately on demand, without

raising any dispute/protest.

complete installationas per the timeline given from the date of

order will attract a penalty of 1% per week, on the full value of the

a maximum of 5%. Delays beyond that period will result in cancellation

The bidders are expected to meet the broad Service Level requirements envisaged for

Noncompliance to the SLAs shall result in penalties/deductions as per

for a period of 3 years

each item ordered and

the each location as per

nderer, to the

the satisfactory

Fi devices, the performance security (bank guarantee) furnished

of the contract value will be paid in 10 days from the date of completion of

erformance test and after acceptance by the authorized

of the contract value will be paid after completion of supply

acceptance by the authorized committee/person

bank guarantee equivalent to the

for Datacenter and each hotspot locations.SD will be

Charges for applications deployed in Central Management Facility (Wireless Subscriber

10,000 concurrent users, NMS for 100


payment will be paid on quarterly

TACTV also reserves the right to recover any dues from the tenderer, which is found on


o the TACTV immediately on demand, without

from the date of

% per week, on the full value of the

a maximum of 5%. Delays beyond that period will result in cancellation

The bidders are expected to meet the broad Service Level requirements envisaged for

to the SLAs shall result in penalties/deductions as per

28.

TERMINATION OF CONTRACT

TACTV reserves the right to terminate the contract at any time during the validity period on

account of non-fulfillment of contract or any of the reasons

29.

GENERAL CONDITIONS

(a) Conditional tender in any form will not be accepted.

(b) TACTV reserves the right to relax or waive or amend any of the

(c) TACTV reserves the right to split the contract and award it to more than one supplier.

(d) The right of final acceptance of the tender is entirely vested with TACTV and TACTV

reserves the right to accept or reject any or all the tenderer in part or in totality or to

negotiate with any or all the tenderers or to withdraw/ cancel/ modify this tender

without assigning any reason whatsoever.

(e) After acceptance of the tender by TACTV, the tenderer will have no right to withdraw

his tender.

(f) The successful tenderer(s) shall not off load either full or part of the work to other

tenderer.

(g) If service performance of the

the right to reallocate the quantity to other tenderer

(h) TACTV reserves its right to withhold any amount for the deficiency in the service

aspect of the supplied items.

(i) Any notice regarding any problems, to the

served, if given in writing at his usual or last known place of business.

(j) In the course of discussion and instruction TACTV may disclose information of

confidential and proprietary

Such information shall be considered as confidential

30.

ARBITRATION

(a) In case of any dispute in the bid

or the agreement to be executed, the matter shall be referred by the TACTV/

an Arbitrator who shall be selected by the

approved by TACTV and communicate the same within 15 days, from the date of

receipt of the letter from the TACTV along with the panel. If there is no reply from the

tenderer within 15 days, TACTV shall choose any of the Arbitrators from the panel of

Arbitrators referred to above. The remuneration for the Arbitrator and other expenses

shall be shared equally by TACTV and the

(b) The venue of the Arbitration shall be at the Head office of the TACTV, Chennai. The

decision of the Arbitrator shall be final and binding on both the parties to the

Arbitration.

TERMINATION OF CONTRACT

right to terminate the contract at any time during the validity period on

fulfillment of contract or any of the reasons.

GENERAL CONDITIONS

in any form will not be accepted.

TACTV reserves the right to relax or waive or amend any of the tender conditions.

TACTV reserves the right to split the contract and award it to more than one supplier.

right of final acceptance of the tender is entirely vested with TACTV and TACTV



ithout assigning any reason whatsoever.

After acceptance of the tender by TACTV, the tenderer will have no right to withdraw

(s) shall not off load either full or part of the work to other

performance of the tenderer is not as per the Schedule, then TACTV reserves

allocate the quantity to other tenderer.

TACTV reserves its right to withhold any amount for the deficiency in the service

aspect of the supplied items.

e regarding any problems, to the tenderer shall deemed to be sufficiently

served, if given in writing at his usual or last known place of business.

In the course of discussion and instruction TACTV may disclose information of

confidential and proprietary nature relating to its products, knowhow, to the

Such information shall be considered as confidential.

In case of any dispute in the bid, including interpretation if any on the clauses of the bid

or the agreement to be executed, the matter shall be referred by the TACTV/

an Arbitrator who shall be selected by the tenderer from the panel of Arbitrators


f the letter from the TACTV along with the panel. If there is no reply from the

within 15 days, TACTV shall choose any of the Arbitrators from the panel of


be shared equally by TACTV and the tenderer.

The venue of the Arbitration shall be at the Head office of the TACTV, Chennai. The


right to terminate the contract at any time during the validity period on

conditions.

TACTV reserves the right to split the contract and award it to more than one supplier.

right of final acceptance of the tender is entirely vested with TACTV and TACTV



After acceptance of the tender by TACTV, the tenderer will have no right to withdraw

(s) shall not off load either full or part of the work to other

is not as per the Schedule, then TACTV reserves

TACTV reserves its right to withhold any amount for the deficiency in the service

shall deemed to be sufficiently

In the course of discussion and instruction TACTV may disclose information of

nature relating to its products, knowhow, to the tenderer.

n if any on the clauses of the bid

or the agreement to be executed, the matter shall be referred by the TACTV/ tenderer to

from the panel of Arbitrators


f the letter from the TACTV along with the panel. If there is no reply from the

within 15 days, TACTV shall choose any of the Arbitrators from the panel of


The venue of the Arbitration shall be at the Head office of the TACTV, Chennai. The


(c) The Arbitrator may with the

the award. The award to be passed by the Arbitrator is enforceable in the Court at

Chennai city only.

31.

JURISDICTION OF THE COURT

Any dispute arising out of non

Agreement or any other dispute arising out of the arbitration award will be subject to the

jurisdiction of the Courts in the City of Chennai only.

We agree to the above terms and conditions.

SIGNATURE OF THE TENDERER

DATE:

NAME IN BLOCK LETTERS:

DESIGNATION:

ADDRESS:

The Arbitrator may with the mutual consent of the parties, extend the time for making


JURISDICTION OF THE COURT

Any dispute arising out of non-fulfillment of any of the terms and conditions of this


ts in the City of Chennai only.

We agree to the above terms and conditions.

SIGNATURE OF THE TENDERER:

NAME IN BLOCK LETTERS:

mutual consent of the parties, extend the time for making


terms and conditions of this


TECHNICAL SPECIFICATIONS

State wide Public Wi-Fi System

I. Introduction

The objective ofPublic Wi

across the state.

a) Public Wi-Fi shall provide:

• Statewide outdoor Wi

roads, bus stops, parks, parking areas, pub

• High-performance, reliable, secure Wi

• Multi-Services infrastructure: internet access, city services, business services

• Complete life-cycle management and service

• Optional Advanced services such as Location Analytics and Connected Mobile

Experience.

II. Proposed Wi-Fi Solution Architecture

• The proposed Wi-Fi network shall be an outdoor Wi

central controller. The access points shall

mounted on outdoor poles (light/CCTV/other), on the buildings and other

outdoor structures.

• The network shall be supporting minimum 802.11ac technology. The Wi

network should support mesh technology to have seamless an

backhaul connectivity.

• The network shall also be supporting multitenant architecture with multiple

SSIDs and seamlessly integrated with the L2/L3 VPN of the communication

network backbone.

• A wireless management solution shall be implemente

auto/self-provisioning, monitoring of entire infrastructure and clients, security,

performance monitoring, etc. The solution should support billing with time

based, volume based and bandwidth based billing options. The user provision

shall be configurable with multiple plans (time based, volume based, and

bandwidth) and infrastructure should be configured automatically as per the plan.

• Indicative Schematic Diagram is as given below:

ANNEXURE

TECHNICAL SPECIFICATIONS

Fi System

Wi-Fi solution is to provide ubiquitous network connectivity

Fi shall provide:

wide outdoor Wi-Fi network to provide coverage to all public areas such as

parks, parking areas, public areas, etc. in phased manner.

performance, reliable, secure Wi-Fi outdoor infrastructure.

Services infrastructure: internet access, city services, business services

cycle management and service assurance.

Optional Advanced services such as Location Analytics and Connected Mobile

Fi Solution Architecture

Fi network shall be an outdoor Wi-Fi network managed using a

central controller. The access points shall be outdoor type capable of being


The network shall be supporting minimum 802.11ac technology. The Wi

network should support mesh technology to have seamless and high available

backhaul connectivity.

The network shall also be supporting multitenant architecture with multiple


A wireless management solution shall be implemented to provision users,

provisioning, monitoring of entire infrastructure and clients, security,


based, volume based and bandwidth based billing options. The user provision



Indicative Schematic Diagram is as given below:

ANNEXURE – I

ork connectivity

Fi network to provide coverage to all public areas such as

lic areas, etc. in phased manner.

Services infrastructure: internet access, city services, business services

Optional Advanced services such as Location Analytics and Connected Mobile

Fi network managed using a

be outdoor type capable of being


The network shall be supporting minimum 802.11ac technology. The Wi-Fi

d high available

The network shall also be supporting multitenant architecture with multiple


d to provision users,

provisioning, monitoring of entire infrastructure and clients, security,


based, volume based and bandwidth based billing options. The user provisioning



III. Design Criteria

a) Coverage:

The network shall provide uniform coverage across all the area. For good

performance, signal strength of at least

is recommended. Overlapping coverage from multiple APs can be considered for

critical locations so that failure on

b) Capacity:

The access points should support at least 802.11ac with 2x2:2 MIMO supporting

1.2Gbps speeds. Dual band access points can be considered for enhance

AP.

provide uniform coverage across all the area. For good

performance, signal strength of at least -60dBm in 90% of the intended coverage areas


critical locations so that failure one AP will not affect the coverage.


1.2Gbps speeds. Dual band access points can be considered for enhanced capacity per

provide uniform coverage across all the area. For good

60dBm in 90% of the intended coverage areas



d capacity per

c) Security:

• The wireless network should

they are connecting to the network. The authentication can be integrated with

the user provisioning and billing solution

• All wireless communication shall be encrypted.

• Multiple VLANs shall be configured to

shall be mapped to a L2/L3 VPN in the communication network backbone

• Role based access control should be configured based on users/groups to that

access to resources are controlled according to the privileges.

• The Wireless network should have built

capabilities.

• Bandwidth control shall be configured on per user basis so that one or few users

shall not use the entire available AP bandwidth thereby starving other users.

d) Radio Management:

• Radio Management is very critical in RF Network. Since the number of non

overlapping frequency bands are limited, proper radio management is required

to have a clean interference free communication. In order to increase capacities,

more access points

only 3 non-overlapping frequencies. If more than three access points are

required in an area, it will cause interference. The wireless network should have

the ability to control the coverage area of

frequency bands are effectively reused.

• The wireless network should have built

between multiple access points as well as different bands in an access points so

that there is a fair allocation of airtime to each user.

IV. Proposed Approach for Central Management Facility

a) Wireless Subscriber Management System

Indicative main building Blocks for Wi

Captive portal, DBMS, SMS Gateway, Payment Gatew

Storage, Supplied Applications.

Blocks separately in the sizing certificate.

1. Dimensioning Guidelines for Wi

Item

Deployment Locations of

System

The wireless network should be configured for authentication of users before


the user provisioning and billing solution.

All wireless communication shall be encrypted.

Multiple VLANs shall be configured to logically separate different tenants and

shall be mapped to a L2/L3 VPN in the communication network backbone

Role based access control should be configured based on users/groups to that

access to resources are controlled according to the privileges.

Wireless network should have built-in intrusion detection/prevention

Bandwidth control shall be configured on per user basis so that one or few users


ment:

Radio Management is very critical in RF Network. Since the number of non



more access points are required. For instance in 2.4GHz range, we can have

overlapping frequencies. If more than three access points are


the ability to control the coverage area of each access point to ensure that

frequency bands are effectively reused.

The wireless network should have built-in features to load balance the clients


llocation of airtime to each user.

Proposed Approach for Central Management Facility

Wireless Subscriber Management System

Indicative main building Blocks for Wi-Fi Subscriber Management System are AAA,

Captive portal, DBMS, SMS Gateway, Payment Gateway, EMS system for Server,

Storage, Supplied Applications. Bidder shall quote sizing for each of the Building

Blocks separately in the sizing certificate.

Dimensioning Guidelines for Wi-Fi Subscriber Management System

Minimum Requirement

Deployment Locations of Wi-Fi Core Identified TACTV Location in Chennai

be configured for authentication of users before


logically separate different tenants and

shall be mapped to a L2/L3 VPN in the communication network backbone.

Role based access control should be configured based on users/groups to that

in intrusion detection/prevention

Bandwidth control shall be configured on per user basis so that one or few users


Radio Management is very critical in RF Network. Since the number of non-



are required. For instance in 2.4GHz range, we can have

overlapping frequencies. If more than three access points are


each access point to ensure that

in features to load balance the clients


Fi Subscriber Management System are AAA,

ay, EMS system for Server,

Bidder shall quote sizing for each of the Building

Identified TACTV Location in Chennai

Walk In Concurrent Visitors to Wi

Hotspot

Average time for Wi-Fi session

CDR Retention period

High Availability

• The System shall support Captive Portal Based Authentication for the Walk

Subscribers. The System shall support integration with Online Payment GW, SMS

gateway, Email Server, DHCP, DNS,NMS System. It shall support report generation for

usage and accounting, real time us

• It shall be support Plan & packages like Time based plans, Volume based plans, Fair

Usage Control, Pay per use etc

• Solution shall support policy based access control for administrative activities.

• It shall be possible to query th

assigned IP address, session duration etc.

• Proposed system shall be pre

single database which can be deployed in failover cluster mode.

• System shall be vendor agnostic for Wireless LAN Controller/Wireless Access Gateway

integration. System shall be able to take care of users on 802.1x as well as those who do

not have 802.1x capable devices.

• System shall support authorization based on Acces

Policy. System shall support centralized subscriber management. System shall support

Local Authentication with username and password. Support for Local Authentication

against the attribute validation. Shall have the c

subscribers. Shall Support Wi

scenario Walk-in users latching on Wi

end the session as soon as the user logins and log

• System shall have policy engine for defining and implementing policies. Policies could be

based on any attribute value pairs or their conditional operation. It shall be possible to

configure policies on per user or user

assignment, removal of selected attributes from access accept message, attribute mapping

etc. It shall be possible to deploy multiple application servers for failover in a distributed

environment. It shall also be possible to load balance mu

• The System shall able to send alerts for important events. The System shall have able to

provide different statics for System performance and faults. The System shall be able to

integrate with any external Management System easi

• The vendor shall provide a User Interface Portal for login and logout for Walk

Subscribers. The portal shall support the OTP Flow for username and password based

authentication for subscribers using vouchers. All voucher based plans and pa

be displayed on the portal page for user selection and purchase options. Subscribers

Walk In Concurrent Visitors to Wi-Fi 10,000

Fi session 30 mins

13 Months

99.9%

support Captive Portal Based Authentication for the Walk



usage and accounting, real time usage based on location.

It shall be support Plan & packages like Time based plans, Volume based plans, Fair

Usage Control, Pay per use etc.

Solution shall support policy based access control for administrative activities.

It shall be possible to query the AAA server to obtain users connection details, currently

assigned IP address, session duration etc.

Proposed system shall be pre-integrated. Core IT components being proposed shall have a

single database which can be deployed in failover cluster mode.

System shall be vendor agnostic for Wireless LAN Controller/Wireless Access Gateway


not have 802.1x capable devices.

System shall support authorization based on Access Policy, Concurrent Policy and Radius



against the attribute validation. Shall have the capability to whitelist and blacklist

subscribers. Shall Support Wi-Fi Network Login/Logout features for voucher based

in users latching on Wi-Fi. System shall have the capability to allow and

end the session as soon as the user logins and logs out.

System shall have policy engine for defining and implementing policies. Policies could be


configure policies on per user or user-group basis or service basis for IP address



environment. It shall also be possible to load balance multiple application servers.

The System shall able to send alerts for important events. The System shall have able to


integrate with any external Management System easily over SNMP.

The vendor shall provide a User Interface Portal for login and logout for Walk


authentication for subscribers using vouchers. All voucher based plans and pa


support Captive Portal Based Authentication for the Walk-in



It shall be support Plan & packages like Time based plans, Volume based plans, Fair

Solution shall support policy based access control for administrative activities.

e AAA server to obtain users connection details, currently

integrated. Core IT components being proposed shall have a

System shall be vendor agnostic for Wireless LAN Controller/Wireless Access Gateway


s Policy, Concurrent Policy and Radius



apability to whitelist and blacklist

Fi Network Login/Logout features for voucher based

Fi. System shall have the capability to allow and

System shall have policy engine for defining and implementing policies. Policies could be


for IP address



ltiple application servers.

The System shall able to send alerts for important events. The System shall have able to


The vendor shall provide a User Interface Portal for login and logout for Walk-in


authentication for subscribers using vouchers. All voucher based plans and packages shall


purchasing vouchers online through portal shall have an option to pay online through

credit card, debit card or net banking.

• Captive Portal shall support diff

authentication. Captive Portal shall support customizable authentication success/failure

page (Location/Device Based). It shall support various security mechanisms for Payment

Gateway communication.

• The Portal shall have the ability to display Ads, Banners, and Promotional Offers etc. on

the portal page. Portal shall support Location Based Advertisements; Location based

deals/offers at a given hotspot. Portal page accessed by users at different locations shall

be specific to that particular location. Thus each hotspot/location shall have location

based portal.

• System shall have the capability to generate vouchers for Walk

voucher purchase system shall have the ability to make online payments using Credit

card, Debit Card and Internet Banking. All vouchers shall have a validity period a

and shall be scrapped once used and expired.

• The bidder shall design the system taking in consideration the interface and other

requirements of the storage. Bidder shall provide storage space requirement for storing

data for 13 months. The managem

Centralized Security Log Auditing and Log Browser Utility

• Bidder shall provide a solution to support subscriber analytics and reporting that displays

and showcases hourly usage, device based information, click

information etc.

2. Web Self Care

i) Web Self-care shall be provided by the Bidder through which walk in users view their

usage details and get their plan recharged.

ii) This shall work as interface between TACTV and Wi

coming into TACTV public hotspot shall be presented a webpage portal giving details

of Wi-Fi services, tariffs and procedure to subscribe to the services. The link to

payment gateway shall also be presented to the prospective user. The other features

the web self-care shall be as follows:

iii) The subscriber shall be able to check his Wi

change his password; Shall be able to register to WiFi service online using

registration portal; Shall be able to display the compl

address using which the subscriber logged in as well as the MAC address of the

subscriber (if MAC binding option is selected).


credit card, debit card or net banking.

Captive Portal shall support different authentication methods for subscriber



hall have the ability to display Ads, Banners, and Promotional Offers etc. on



specific to that particular location. Thus each hotspot/location shall have location

System shall have the capability to generate vouchers for Walk-in Subscribers. For online


card, Debit Card and Internet Banking. All vouchers shall have a validity period a

and shall be scrapped once used and expired.

The bidder shall design the system taking in consideration the interface and other


data for 13 months. The management system shall have logging capability and

Centralized Security Log Auditing and Log Browser Utility.

Bidder shall provide a solution to support subscriber analytics and reporting that displays

and showcases hourly usage, device based information, click through rate, usage

care shall be provided by the Bidder through which walk in users view their

usage details and get their plan recharged.

This shall work as interface between TACTV and Wi-Fi user. Any prospective


Fi services, tariffs and procedure to subscribe to the services. The link to

payment gateway shall also be presented to the prospective user. The other features

care shall be as follows:

The subscriber shall be able to check his Wi-Fi account details; Shall be able to


registration portal; Shall be able to display the complete information including IP


subscriber (if MAC binding option is selected).


erent authentication methods for subscriber



hall have the ability to display Ads, Banners, and Promotional Offers etc. on



specific to that particular location. Thus each hotspot/location shall have location

in Subscribers. For online


card, Debit Card and Internet Banking. All vouchers shall have a validity period assigned

The bidder shall design the system taking in consideration the interface and other


ent system shall have logging capability and

Bidder shall provide a solution to support subscriber analytics and reporting that displays

through rate, usage

care shall be provided by the Bidder through which walk in users view their

Fi user. Any prospective user


Fi services, tariffs and procedure to subscribe to the services. The link to

payment gateway shall also be presented to the prospective user. The other features of

Fi account details; Shall be able to


ete information including IP


3. Lawful Intercept

• System shall support all usage tracking which can be formatted into comprehensi

reports for security audits to enable service providers to comply with tracking, lawful

interception and legal requirements for Public

• It shall be able to provide custom reports so as to be able to generate reports as and

when required by security agencies for

• The administrator shall be able to trace session details based on the IP address and

time interval for identification.

• Bidder is required to provide all reports from the core solution which can help LI

analysis.

• System shall support LI

System and once target user comes online and session starts then System shall send

standard AAA protocol based trigger towards existing LI based on which LI can

further tack the session.

b) Network Management system

Service provider shall configure any open NMS tool capable of monitoring about

500 devices to proactively manage the network. NMS shall be able to

1. Discover all the network elements in the system

2. Monitor all the

enabled devices for availability and report performance parameters like

Bandwidth utilisation, latency and packet loss

3. Shall be able configure alerts to report network related issues proactively

c) Help Desk Management S

Service provider will deploy a cost effective Help Desk management application to

manage the Hel Desk Management

System shall support all usage tracking which can be formatted into comprehensi


interception and legal requirements for Public Wi-Fi.

It shall be able to provide custom reports so as to be able to generate reports as and

y agencies for OTP.

The administrator shall be able to trace session details based on the IP address and

time interval for identification.

Bidder is required to provide all reports from the core solution which can help LI

System shall support LI integration where it Shall be possible to set the target on



Management system


500 devices to proactively manage the network. NMS shall be able to

Discover all the network elements in the system.

Monitor all the network elements like routers, switched and other SNMP


Bandwidth utilisation, latency and packet loss.

Shall be able configure alerts to report network related issues proactively

Help Desk Management System


manage the Hel Desk Management function and produce SLA report.

System shall support all usage tracking which can be formatted into comprehensive


It shall be able to provide custom reports so as to be able to generate reports as and

The administrator shall be able to trace session details based on the IP address and

Bidder is required to provide all reports from the core solution which can help LI

integration where it Shall be possible to set the target on




, switched and other SNMP


Shall be able configure alerts to report network related issues proactively.


V. Specifications for Proposed Wi

a) Outdoor Access Points

Sl

No. Feature

1 Proposed Outdoor AP to comply with

802.11a/b/g/n/ac standards.

2 The Access Point should have min of 1 POE Port

10/100/1000Mb; additional redundant Ethernet

port/ports, if any should be

3 Proposed Access Point should be able to power up

using standard 802.3af/at

full MIMO mode without any loss of

features/capabilities.

4 AP should have Dual Radios to support 2.4 GHz &

5Ghz concurrent users. AP must support min 2x2:2

MIMO on both the radios/bands.

5 AP aggregate data rate capability to be minimum

1167Mbps

6 AP should be able to handle a minimum of 125

Concurrent users. Maximum client handling capability

to be indicated. More would be

7 AP should provide min of 20dBm transmission power

on 2.4Ghz and 5Ghz.

8 Upto 16 BSSIDs on per AP for multiple

user services (e.g. Voice)

9 The access point should support 802.1q VLAN

tagging

10 Antenna: Integrated omni

patterns, with min 3 dBi Gain for 2.4Ghz and 5Ghz

both.

11 Should support Transmit power tuning by changes in

Tx power In Compliance with WPC Regulation

further optional granular control

Tx power in 1dB decrements.

12 Should support operating temperature of

and Humidity: 15 to 95% non

13 AP along with the antennas should be IP67 certified

for outdoor deployment.

14 Dimension & Weight of the Access Point along with

Antennas (2.4GHz and 5GHz) and mounting bracket

to be indicated/specified. Smaller form factor would

be preferred.

15 Typical power consumption to be indicated

16 Safety and RoHS compliance

17 Should be WPC approved and certificate should be

attached

Proposed Wi-Fi Solution Components

Outdoor Access Points – Type 1 (Low Density Locations)

Feature Compliance

Proposed Outdoor AP to comply with


The Access Point should have min of 1 POE Port


port/ports, if any should be indicated.

Proposed Access Point should be able to power up

POE input and operate in


AP should have Dual Radios to support 2.4 GHz &

AP must support min 2x2:2


AP aggregate data rate capability to be minimum

AP should be able to handle a minimum of 125

Concurrent users. Maximum client handling capability

to be indicated. More would be preferred.

AP should provide min of 20dBm transmission power

Upto 16 BSSIDs on per AP for multiple differentiated

The access point should support 802.1q VLAN

Integrated omni-directional / directional


Should support Transmit power tuning by changes in

Tx power In Compliance with WPC Regulation with

control tuning by changes in


Should support operating temperature of -20° to 55° C

and Humidity: 15 to 95% non-condensing.

AP along with the antennas should be IP67 certified

Weight of the Access Point along with



Typical power consumption to be indicated

Safety and RoHS compliance

be WPC approved and certificate should be

Remarks /

Info

Sl

No. Feature

18 Wi-Fi Alliance Certified

19 Proposed AP should be centralized controller

managed solution

b) Outdoor Access Points – Type 2 (Sectorial)

Sl

No. Feature







using standard 802.3af/at


features/capabilities.





1167Mbps


Concurrent users. Maximum client handling

capability to be indicated. More would be preferred.

7 AP should provide min of 20dBm transmission

power on 2.4Ghz and 5Ghz.


differentiated user s (e.g. Voice)


tagging

10 Antenna: Integrated or external 2.4GHz and 5GHz

Sectoral antennas of 120 degrees

of external antenna, Antennas should be from same

OEM



further optional granular

in Tx power in 1dB decrements.


C and Humidity: 15 to 95% non






Feature Compliance

Proposed AP should be centralized controller

Type 2 (Sectorial)

Feature Compliance

Outdoor AP to comply with






/at POE input and operate in





aggregate data rate capability to be minimum




AP should provide min of 20dBm transmission


Upto 16 BSSIDs on per AP for multiple

user s (e.g. Voice)


Antenna: Integrated or external 2.4GHz and 5GHz

Sectoral antennas of 120 degrees beamwidth. In case

of external antenna, Antennas should be from same



control tuning by changes

power in 1dB decrements.

Should support operating temperature of -20° to 55°

C and Humidity: 15 to 95% non-condensing.





Remarks /

Info

Remarks /

Info

Sl

No. Feature

be preferred.



17 Should be WPC approved and certificate should be

attached



managed solution

Feature Compliance



be WPC approved and certificate should be


Remarks /

Info

c) Outdoor Access Points

Sl

No. Feature




10/100/1000Mb; And additional redundant Ethernet

port/ports, if any should be indicated. Also it should

have one SFP port for Fiber backhaul connect


using standard 802.3at POE inputand operate in

fullMU-MIMO mode without any loss of

features/capabilities. In case External Power adapter

is required for

functionality,vendor should bundle Power Adapter

along with AP..


5Ghz concurrent users. AP must support min



1500 Mbps using wave 2 technology







differentiated user services (e.g. Voice)


tagging



both.












be preferred.



Outdoor Access Points – Type 3 (Direct Fiber)

Feature Compliance

Outdoor AP to comply with




port/ports, if any should be indicated. Also it should

have one SFP port for Fiber backhaul connectivity.


using standard 802.3at POE inputand operate in

MIMO mode without any loss of

In case External Power adapter

achieving the above

endor should bundle Power Adapter



on both the radios/bands.


Mbps using wave 2 technology









Antenna: Integrated omni-directional / directional




further optional granular control tuning by changes





Dimension & Weight of the Access Point along with


indicated/specified. Smaller form factor would



Remarks

Sl

No. Feature

17 Should be WPC approved and Certificate should be

attached



managed solution

d) Outdoor Access Points

Sl

No. Feature







using standard 802.3at POE input and operate in full

MIMO mode without any loss of features/capabilities

In case External Power adapter is required for

achieving the above functionality, vendor should

bundle Power Adapter along with AP.


5Ghz concurrent users. AP



1750 Mbps



capability to be indicated. More would be






tagging



both.









Feature Compliance

Should be WPC approved and Certificate should be


Outdoor Access Points – Type 4 (High Density)

Feature Compliance

Proposed Outdoor AP to comply with






using standard 802.3at POE input and operate in full

without any loss of features/capabilities

In case External Power adapter is required for

achieving the above functionality, vendor should

bundle Power Adapter along with AP.













Integrated omni-directional / directional




further optional granular control tuning by changes





Remarks

Remarks

Sl

No. Feature




be preferred.



17 Should be WPC approved and Certificate should be

attached.



managed solution

e) Indoor Access Points (Indoor Environments)

Sl

No. Feature

1 The APs should support the 802.11a, 802.11b,

802.11g and 11n standards. It should also support

802.11ac standard in the 5 GHz band.

2 Should support 2 spatial streams on both radio bands

for an aggregate capacity of 1167 Mbps

3 The access points should be

4 In some small isolated environments the AP should

be able to function as a full

access point without the requirement of a controller.

5 Security mechanisms should be in place to protect

the communication between the Access Point

controller and the Access Points.

6 Since most radio interference come from the WLAN

network itself the vendor should specify what

mechanisms such as beam steering/ adaptive antenna

technology/ beamforming are available in

combination to focus the energy on the destination

STA and minimize radio interference with the

surrounding of the AP. The vendor should specify if

the activation of such feature is still compatible with

802.11n spatial multiplexing.

7 Since the WLAN network will be using an

unlicensed band the solution should have

mechanisms that reduce the impact of interference

generated by other radio equipment operating in the

same band. Describe techniques supported.

8 The access point should be able to detect clients that

have dual band capability and automatically steer

those client to use the 5GHz band instead of the

2.4GHz band.

9 The antennas to be dual polarized

Feature Compliance






be WPC approved and Certificate should be


Indoor Access Points (Indoor Environments)

Feature Compliance

support the 802.11a, 802.11b,

802.11g and 11n standards. It should also support

802.11ac standard in the 5 GHz band.

Should support 2 spatial streams on both radio bands

for an aggregate capacity of 1167 Mbps

The access points should be centrally managed.

In some small isolated environments the AP should

be able to function as a full-fledged stand-alone

access point without the requirement of a controller.

Security mechanisms should be in place to protect

between the Access Point

controller and the Access Points.

Since most radio interference come from the WLAN

network itself the vendor should specify what

mechanisms such as beam steering/ adaptive antenna

technology/ beamforming are available in

combination to focus the energy on the destination

STA and minimize radio interference with the

surrounding of the AP. The vendor should specify if

the activation of such feature is still compatible with

802.11n spatial multiplexing.

network will be using an

unlicensed band the solution should have

mechanisms that reduce the impact of interference

generated by other radio equipment operating in the

same band. Describe techniques supported.

The access point should be able to detect clients that

have dual band capability and automatically steer

those client to use the 5GHz band instead of the

The antennas to be dual polarized/dipole and should

Remarks

Remarks

Sl

No. Feature

be integrated inside the access point enclosure to

minimize damage and create a low profile unit that

does not stand out visually.

10 The access point should have anti

Bidder to specify the integrated mechanisms

available.

11 The access point should have at least

10/100/1000 Ethernet ports.


tagging

13 The access point should support WPA2 enterprise

authentication and AES/CCMP encryption.

14 The administrator should be able to remotely turn off

LEDs on the access point.

15 Implement Wi-Fi alliance standards WMM, WMM

PS, 802.11d, 802.11h and 802.11e

16 The Access Point should provide for concurrent

support for high definition IP Video, Voice and Data

application without needing any configuration. This

feature should be demons ratable.

17 Support RF auto-channel selection by the following

three methods: a) measuring energy levels on the

channel; b) monitoring for 802.11 signal structures

and; (c) detecting radar pulses

18 Channel selection based on measuring throughput

capacity in real time and switching to another

channel should the capacity fall below the statistical

average of all channels without using background

scanning as a method.





20 Device antenna gain (integrated) must be at least

4dBi and should provide automatic interference

rejection of about 10dB.



22 Should support upto 125 clients per AP

23 Should support IPv6 from day one

24 Should support DHCP Option 82 in standalone mode

(without Controller) as well as in Managed mode

(with Controller)

25 For troubleshooting purposes, the administrator

should have the ability to remotely capture 802.11

and / or 802.3 frames from an access

disrupting client access.

26 Should support operating temperature of 0° to 50° C

Feature Compliance

be integrated inside the access point enclosure to

minimize damage and create a low profile unit that

does not stand out visually.

The access point should have anti-theft mechanisms.

Bidder to specify the integrated mechanisms

The access point should have at least one

Ethernet ports.


The access point should support WPA2 enterprise

authentication and AES/CCMP encryption.

should be able to remotely turn off

LEDs on the access point.

Fi alliance standards WMM, WMM-

PS, 802.11d, 802.11h and 802.11e

The Access Point should provide for concurrent

support for high definition IP Video, Voice and Data

application without needing any configuration. This

feature should be demons ratable.

channel selection by the following

three methods: a) measuring energy levels on the

channel; b) monitoring for 802.11 signal structures

detecting radar pulses

Channel selection based on measuring throughput

capacity in real time and switching to another

channel should the capacity fall below the statistical

average of all channels without using background



control tuning by changes in


Device antenna gain (integrated) must be at least

should provide automatic interference



Should support upto 125 clients per AP

Should support IPv6 from day one

support DHCP Option 82 in standalone mode

(without Controller) as well as in Managed mode

For troubleshooting purposes, the administrator

should have the ability to remotely capture 802.11

and / or 802.3 frames from an access point without

Should support operating temperature of 0° to 50° C

Remarks

Sl

No. Feature

and Humidity: 15 to 90% non

27 Should be WiFi certified; WiFi certificate to be

enclosed

28 Should be WPC approved

attached; ETA certificate to be enclosed

29 Should be plenum rated and comply to RoHS


managed solution

Feature Compliance

% non-condensing.

Should be WiFi certified; WiFi certificate to be

Should be WPC approved and Certificate to be

; ETA certificate to be enclosed

Should be plenum rated and comply to RoHS


Remarks

f) Wireless Controllers

SI.

No Feature

1 The WLC sytem can be a hardware

appliance/multiple appliances or software

controller. In case software based controller is being

proposed, bidder to include the necessary hardware

and OS.

2 WLC should have Easy Setup through UPnP

Network Discovery and Installation Wizard.

3 Controller should be capable of handling 1500 APs

with support 500 AP’s from day one along with

licenses Should be further

configurations.

4 Support for 100% redundancy for primary controller

i.e N:N for hardware as well all Licenses. In case

any controller goes down all features should be

supported by redundant controllers without service

being affected.

5 Each Controller should have capacity to handle

minimum 20,000 client devices on day

scaleable upto 100,000 client sessions by having

cluster

6 Redundancy Features: WLC Must provide both

Active: Active on 1+1 deployment and also should

support N+1 redundancy deployment . The WLC’s

shall be implemented in cluster

7 Controller should support minimum

512WLAN’s.Maximum numbers to be indicated.

8 Controller should provide air

these different speed clients

not be starved by the faster clients and faster clients

should not adversely affected by slower clients.

9 Ability to map SSID to VLAN and dynamic VLAN

support for same SSID.

10 support automatic channel selection for interference

avoidance.

11 External Captive Portal Integration

based API for external web

the controller

12 should have the capability to limit/prevent clients

from using static IP addresses thereby enhancing

network efficiency and preventing network conflicts.

13 WLC should support Hotspot

Release2

14 Access points can discover controllers on the same

L2 domain without requiring any configuration on

the access point.

Feature Compliance

The WLC sytem can be a hardware

appliance/multiple appliances or software-based

controller. In case software based controller is being

proposed, bidder to include the necessary hardware

WLC should have Easy Setup through UPnP

ery and Installation Wizard.

be capable of handling 1500 APs

00 AP’s from day one along with

further scalable in Clustered

Support for 100% redundancy for primary controller

i.e N:N for hardware as well all Licenses. In case

any controller goes down all features should be

supported by redundant controllers without service

Each Controller should have capacity to handle

minimum 20,000 client devices on day one and

scaleable upto 100,000 client sessions by having

Redundancy Features: WLC Must provide both

Active: Active on 1+1 deployment and also should

support N+1 redundancy deployment . The WLC’s

shall be implemented in cluster

Controller should support minimum

numbers to be indicated.

Controller should provide air-time fairness between

these different speed clients – slower clients should

not be starved by the faster clients and faster clients

adversely affected by slower clients.

Ability to map SSID to VLAN and dynamic VLAN

support automatic channel selection for interference

External Captive Portal Integration - Web-services

for external web-portals to integrate with

should have the capability to limit/prevent clients

from using static IP addresses thereby enhancing

network efficiency and preventing network conflicts.

WLC should support Hotspot 2.0 (passpoint)

Access points can discover controllers on the same

L2 domain without requiring any configuration on

Remarks

SI.

No Feature

15 Access points can discover controllers across Layer

3 network through DHCP or DNS option

16 Controller should support following for security

& Authentication:

17 WIRELESS SECURITY & Authentication: Open,

802.1x/EAP, PSK, WISPr, WPA, WPA2

WPA-TKIP, WEP,EAP

WLAN for 802.1x, Authentication through external

Radius /Directory services.

18 WLC should have WIDS/WIPS for security

including Rogue AP detection and containment, AP

spoofing and Ad-Hoc detection, DOS attacks

19 WLC Should support L2 Client Isolation so User

cannot access each other’s devices.

have option to apply on AP or SSID's.

20 Support for Walled garden “Walled Garden”

functionality to allow restricted access to select

destinations by unauthorized wireless users.

21 The proposed architecture should be based on

controller based Architecture with thick AP

deployment. While Encryption / decryption of

802.11 packets should be able to perform at the AP.

22 WLC should support OS/Device finger printing,

Bandwidth rate limit, VLAN mapping.

23 WLC should support Mesh.

24 WLC should be able to present a customizable

dashboard with information on the status of the

WLAN network.

25 WLC should be able to raise critical alarms by

sending an email. The email client on the controller

should support SMTP outbound authentication and

TLS encryption.

26 WLC or integrated solution should provide

customised reporting with minimum 1 month of

historical information.

27 Filtering of Alarms and event Log based on APs,

SSID or Zones

28 Syslog support towards external syslog server

29 per SSID or dynamic Per user bandwidth Rate

Limiting

30 Self-healing (on detection of RF interference or loss

of RF coverage) and vendor should provide their

Interference mitigation techniques .

31 System must support Band Steering where 5 Ghz

clients are forced to connect over 5Ghz Radio to

provide better load balancing among 2.4Ghz and

5Ghz Radios.

Feature Compliance

Access points can discover controllers across Layer-

3 network through DHCP or DNS option

Controller should support following for security

WIRELESS SECURITY & Authentication: Open,

802.1x/EAP, PSK, WISPr, WPA, WPA2-AES,

TKIP, WEP,EAP-SIM, EAP-AKA over

WLAN for 802.1x, Authentication through external

/Directory services.

WLC should have WIDS/WIPS for security

including Rogue AP detection and containment, AP

Hoc detection, DOS attacks

WLC Should support L2 Client Isolation so User

cannot access each other’s devices. Isolation should

have option to apply on AP or SSID's.

Support for Walled garden “Walled Garden”

functionality to allow restricted access to select

destinations by unauthorized wireless users.

The proposed architecture should be based on

controller based Architecture with thick AP

deployment. While Encryption / decryption of

802.11 packets should be able to perform at the AP.

WLC should support OS/Device finger printing,

Bandwidth rate limit, VLAN mapping.

support Mesh.

WLC should be able to present a customizable

dashboard with information on the status of the

WLC should be able to raise critical alarms by

sending an email. The email client on the controller

outbound authentication and

WLC or integrated solution should provide

customised reporting with minimum 1 month of

Filtering of Alarms and event Log based on APs,

Syslog support towards external syslog server

per SSID or dynamic Per user bandwidth Rate

healing (on detection of RF interference or loss

of RF coverage) and vendor should provide their

Interference mitigation techniques .

System must support Band Steering where 5 Ghz

clients are forced to connect over 5Ghz Radio to

provide better load balancing among 2.4Ghz and

Remarks

SI.

No Feature

32 WLC shall support Quality of Service features like

802.11e based QoS enhancements, WMM or

equivalent and U-APSD to provide best performance

on Video applications.

33 WLC should provide a Guest Login portal in order

to authenticate users that are not part of the

organization. Should have seamless integration with

Centralized Wireless Management solution for

Guest Mgmt system

34 WLC should be able to provide a

application that allows non

Guest accounts with validity for fixed duration like

hours or days.

35 Controller should be CE. FCC/UL certified.

g) Centralized Wireless Management Solutions

SI.

No Feature

1 Automatic user provisioning using Self registration

portal with SMS authentication

2 Support for Volume/Time/Bandwidth based plans

and automatic provision of the plans in the

infrastructure

3 Should have complete visibility and track record on

end users like IP address, MAC address, Phone

Numbers, User Details

4 Solution should maintain Login and session details,

audit trails for minimum 13 Months for government

compliance

5 Integration with Billing and Payment Gateway

solutions

6 Proposed Solutions should be proposed as high

available solutions

7 Required services like DNS, DHCP, AAA, Captive

Portal, DBMS should be provided for smooth

operation of Wireless Hotspot

8 Necessary Computing Hardware and Storage should

be proposed to handle 10000 users from day one

along with high availability

Feature Compliance

WLC shall support Quality of Service features like

802.11e based QoS enhancements, WMM or

APSD to provide best performance

WLC should provide a Guest Login portal in order

to authenticate users that are not part of the

organization. Should have seamless integration with

Centralized Wireless Management solution for

WLC should be able to provide a web-based

application that allows non-technical staff to create

Guest accounts with validity for fixed duration like

Controller should be CE. FCC/UL certified.

Centralized Wireless Management Solutions

Feature Compliance

Automatic user provisioning using Self registration

portal with SMS authentication

Support for Volume/Time/Bandwidth based plans

and automatic provision of the plans in the

Should have complete visibility and track record on

end users like IP address, MAC address, Phone

Solution should maintain Login and session details,

audit trails for minimum 13 Months for government

Integration with Billing and Payment Gateway

Proposed Solutions should be proposed as high

Required services like DNS, DHCP, AAA, Captive

Portal, DBMS should be provided for smooth

operation of Wireless Hotspot solutions

Necessary Computing Hardware and Storage should

be proposed to handle 10000 users from day one

along with high availability

Remarks

Remarks

h) Edge Switches – Type 1

S.No Features

1. 4 10/100/1000 Base-T PoE+ ports and additional

100/1000X SFP PORTS

2. Should support PoE+ as per IEEE 802.3at with PoE

budget of 120W or more

3. SFP ports will support any combination of

10/100/1000T, 100X, 100FX, 100BX(Bi

1000X, 1000SX, 1000LX, 1000ZX

4. L2 Features: Should support

• STP, RSTP, MSTP, GVRP,

(active)

• IGMP v1/v2/v3 snooping, MLD snooping

(MLDv1 and v2),

• IEEE 802.3ac VLAN tagging, IEEE 802.1Q

Virtual LAN (VLAN) bridges

5. Quality of Service:

Strict priority scheduling, Weighted Round Robin

802.1p remarking, DSCP

6. Security: Should support

• ACL, secure channel by SSL/SSH, SFTP

(secure FTP)

• DHCP snooping/relay, DHCP client/server;

Dynamic ARP Inspection, IP Source guard

• AAA, 802.1x port

sflow,

• Radius, TACACS+, LAG, sflow

7. Management : Should support:

• CLI, GUI, SNMPv3, LLDP, LLDP

• USB interface for taking backup of software

release files configurations, SSL

• Should have 48 VDC Redundant power inputs

with industrial grade power

8. Certifications: UL/IEC/EN 60950-1, EN61000

EN61000-4-2 (ESD), EN61000

4-4 (EFT)

9. • The switch shall be a rugged, industrial grade

Ethernet switch designed to operate under

harsh environmental

continuous operational temperature of (0 to

65º+ Celsius), humidity (90%+ condensing)

• The access switch will be placed in the IP 65

enclosure (Item 24 in BOM for Hotspot

locations in Annexure XIV

of Material) along with 48 V power

Type 1

Features Compliance

T PoE+ ports and additional 2

Should support PoE+ as per IEEE 802.3at with PoE


SFP ports will support any combination of

10/100/1000T, 100X, 100FX, 100BX(Bi-directional),

1000X, 1000SX, 1000LX, 1000ZX

Should support

STP, RSTP, MSTP, GVRP, 200 VLANs

IGMP v1/v2/v3 snooping, MLD snooping

(MLDv1 and v2),

IEEE 802.3ac VLAN tagging, IEEE 802.1Q


Strict priority scheduling, Weighted Round Robin

802.1p remarking, DSCP-to-CoS mapping

Should support

ACL, secure channel by SSL/SSH, SFTP

DHCP snooping/relay, DHCP client/server;

Dynamic ARP Inspection, IP Source guard

AAA, 802.1x port-based authentication,

TACACS+, LAG, sflow

Should support:

CLI, GUI, SNMPv3, LLDP, LLDP-MED

USB interface for taking backup of software


Should have 48 VDC Redundant power inputs

with industrial grade power adapter

1, EN61000-6-4, EN61000-6-2

2 (ESD), EN61000-4-3 (RS), EN61000-

The switch shall be a rugged, industrial grade

Ethernet switch designed to operate under

harsh environmental conditions including

continuous operational temperature of (0 to

65º+ Celsius), humidity (90%+ condensing) .

ch will be placed in the IP 65

(Item 24 in BOM for Hotspot

locations in Annexure XIV – Un Priced Bill

along with 48 V power

Remarks

S.No Features

supply(that provides protection from

humidity, moisture and airborne substances,

rain, wind, dust, high temperature, roadside

pollutants, vandalism, pests, and theft of

equipment.

• Should support DIN rail Mounting

• Vendors should supply industrial grade power

adapter

10. Interoperability: For ease of integration all switches,

SFP’s should of same OEM

i) Edge Switches – Type 2

S.No Features

1. 8 10/100/1000 Base-T PoE+ ports and additional 2

100/1000X SFP PORTS




10/100/1000T, 100X, 100FX, 100BX(Bi

1000X, 1000SX, 1000LX, 1000ZX


• STP, RSTP, MSTP, GVRP, VLANs


(MLDv1 and v2),




• Strict priority scheduling, Weighted Round

Robin

• 802.1p remarking



(secure FTP)


Dynamic ARP Inspection, IP Source Guard


sflow,

• Radius, TACACS+, LACP, sflow

7. Management : Should support:




8. Certifications:UL, cUL, UL

Features Compliance

that provides protection from

humidity, moisture and airborne substances,

rain, wind, dust, high temperature, roadside

pollutants, vandalism, pests, and theft of

Should support DIN rail Mounting

should supply industrial grade power

For ease of integration all switches,


Type 2

Features Compliance






1000X, 1000SX, 1000LX, 1000ZX

Should support

STP, RSTP, MSTP, GVRP, VLANs


(MLDv1 and v2),



Strict priority scheduling, Weighted Round

802.1p remarking

Should support



Dynamic ARP Inspection, IP Source Guard


Radius, TACACS+, LACP, sflow

Should support:


USB interface for taking backup of software


UL, cUL, UL-EU, ROHS Compliant

Remarks

Remarks

S.No Features

9. Operating temperature range: 0°C to 45°C (32°F to

122°F)



j) Aggregation Switches

S.No Features

1 Rugged outdoor Din Rail mountable

8 10/100/1000 Base-T port of POE + and 4 *

100/1000 Fx Fibre slots with suitable AC PSU;

Support bi-directional SFP optical for seamless

integration and dual power inputs

2 POE + Standards should be in accordance with IEEE

802.3af and IEEE 802.3at standards with PoE budget

of 230W or more

3 L2 Features: IEEE 802.3ac, IEEE 802.3az, IEEE

802.1v, IEEE 802.1Q, IEEE 802.1s, IEEE 802.1w,

IEEE 802.1D and should have capability to support

PIM-SM, RIP, OSPF for IPv4 and IPv6 using

software upgrade in future

4 Multicast For Video: IGMP snooping v1 , v2 and

v3, MLD snooping (v1 and v2)

5 Security: Should support ACLs, DHCP snooping,

IEEE 802.1x based port authentication, DHCPv4

(Snooping, server/ client), RADIUS, TACACS+,

SSL, SSH, SSLv3, Port Mirroring, NTP

6 Wire speed traffic classification with low latency

essential for real time streaming

and voice applications

7 Management: SNMPv1, v2c and v3, Web GUI, CLI,

USB or equivalent memory card, IPv6 management

features on open standards

8 Operating Temperature: Min of 0 to 70 Degrees or

better

9 Humidity: 5% to 90% or better

10 UL/IEC/EN 60950-1; ROHS Compliance; Vibration

IEC60068-2-6; DIN Rail Mounting

11 Interoperability: For ease of integration all switches,


k) Aggregation Switches

Features Compliance

Operating temperature range: 0°C to 45°C (32°F to



Aggregation Switches – Type1

Features Compliance

Rugged outdoor Din Rail mountable switch with Min

T port of POE + and 4 *

100/1000 Fx Fibre slots with suitable AC PSU;

directional SFP optical for seamless

integration and dual power inputs

POE + Standards should be in accordance with IEEE

d IEEE 802.3at standards with PoE budget

IEEE 802.3ac, IEEE 802.3az, IEEE

802.1v, IEEE 802.1Q, IEEE 802.1s, IEEE 802.1w,

IEEE 802.1D and should have capability to support

SM, RIP, OSPF for IPv4 and IPv6 using

software upgrade in future

IGMP snooping v1 , v2 and

v3, MLD snooping (v1 and v2)

Should support ACLs, DHCP snooping,

IEEE 802.1x based port authentication, DHCPv4

(Snooping, server/ client), RADIUS, TACACS+,

SSL, SSH, SSLv3, Port Mirroring, NTP

Wire speed traffic classification with low latency

essential for real time streaming and real time Video

SNMPv1, v2c and v3, Web GUI, CLI,

USB or equivalent memory card, IPv6 management

features on open standards

Operating Temperature: Min of 0 to 70 Degrees or

% or better

1; ROHS Compliance; Vibration

DIN Rail Mounting



Aggregation Switches – Type 2

Remarks

Remarks

S.No Features

1. 24 10/100/1000 Base-T PoE+ ports and additional 4

100/1000X SFP PORTS




10/100/1000T, 100X, 100FX, 100BX

1000X, 1000SX, 1000LX, 1000ZX


• STP, RSTP, MSTP, GVRP, VLANs


(MLDv1 and v2),



5. Layer 3 Features:

should have capability to support PIM

RIP for IPV4 and IPv6 using software upgrade in

future


Strict priority scheduling, Weighted Round Robin,

802.1p remarking



(secure FTP)



sflow, Radius, TACACS+, LACP, sflow

8. Management Features




9. Operating temperature range: 0°C to 45°C (32°F to

122°F)



Features Compliance






1000X, 1000SX, 1000LX, 1000ZX

Should support

STP, RSTP, MSTP, GVRP, VLANs


(MLDv1 and v2),



should have capability to support PIM-SM, OSPF,

RIP for IPV4 and IPv6 using software upgrade in

Strict priority scheduling, Weighted Round Robin,

Should support




sflow, Radius, TACACS+, LACP, sflow


interface for taking backup of software


Operating temperature range: 0°C to 45°C (32°F to



Remarks

l) Internet Gateway Router/Firewall

S.No Specification

1 Internet Gateway router / Next Generation Firewall

and Security gateway device with min 2 *

10/100/1000 WAN ports for Service

connectivity and Min 2 10/100/1000 LAN Ports

2 Performance Requirements

3 Type 1 - Min Firewall throughput of 100 Mbps or

more after enabling Application Control, Web

Control, VPN Functionalities

Type 2 - Min Firewall throughput of 5



4 Type 1: Min Concurrent sessions support up to

50000 sessions

Type 2: Min Concurrent sessions support up to

25000 sessions

5 Type 1 : Min New Sessions support up to

sessions

Type 2 : Min New Sessions support up to

sessions

6 Min VPN Throughput of

7 Layer 3 features

8 Static routing, RIP , OSPFv2 and OSPFv3, BGP4

Product roadmap support for BGP4, Ripng

9 IGMP, PIM v4 and Bridging.

support for PIM v6 for IPv6 deployments

10 PPPoE , DHCP client, server, relay, Static, IPsec

traversal, Dynamic NAPT, RADIUS /TACACS+,

IPV6 Ready. Product roadmap support for DHCP

Server/Client/Relay for IPv6 deployment

11 Firewall Features

12 Should have DPI firewall, Application control , web

content control, Traffic shaping, URL filtering

13 DMZ, Port forwarding, Dynamic NAT

14 Static PPP, L2TPv3 Ethernet pseudo

15 Management features

16 USB Slot media, RADIUS, TACACS

17 SSHv1/v2, Syslog & Syslogv6, SNMPv2 & v3

18 Full environmental monitoring of PSU, fan,

temperature and internal voltages.

19 Should be able to send SNMP traps alert to network

managers in case of any

Router/Firewall (Type 1 and Type 2)

Compliance

Internet Gateway router / Next Generation Firewall

and Security gateway device with min 2 *

WAN ports for Service Provider

10/100/1000 LAN Ports

Performance Requirements

Min Firewall throughput of 100 Mbps or



Min Firewall throughput of 50 Mbps or

enabling Application Control, Web


Min Concurrent sessions support up to

Min Concurrent sessions support up to

Min New Sessions support up to 5000

Min New Sessions support up to 2000

Min VPN Throughput of 10 Mbps or more

Static routing, RIP , OSPFv2 and OSPFv3, BGP4 ,

roadmap support for BGP4, Ripng

IGMP, PIM v4 and Bridging. Product roadmap

support for PIM v6 for IPv6 deployments

PPPoE , DHCP client, server, relay, Static, IPsec

traversal, Dynamic NAPT, RADIUS /TACACS+,

IPV6 Ready. Product roadmap support for DHCP

Server/Client/Relay for IPv6 deployments

Should have DPI firewall, Application control , web

control, Traffic shaping, URL filtering

DMZ, Port forwarding, Dynamic NAT

Static PPP, L2TPv3 Ethernet pseudo-wires

USB Slot media, RADIUS, TACACS+

SSHv1/v2, Syslog & Syslogv6, SNMPv2 & v3

Full environmental monitoring of PSU, fan,

temperature and internal voltages.

Should be able to send SNMP traps alert to network

managers in case of any failure

Remarks

S.No Specification

21 Safety Standards: UL60950

60950-1-03, EN60950-

60950.1, UL, cUL

22 For ease of integration

switches, SFP's should be of same OEM.

23 All NAT logs should be stored in central syslog

server

m) Signage Specifications with power saving solution for “Back

Fascia 1. Flexible substrate

substrate should essentially have watermark

brand logo along with the product name. Properties as per Table 1.

2. Graphics to be computer

PANTONE shades viz. 300 C, 1655 C and 151 C

per Table 2.

3. Light Enhancement vinyl (Power

per Table 3.

Sign Cabinet 1. MS square pipe of 1” x 1” cross section & 18 gaugethickness &

MS square pipes along with 1” x 1” cross section & 18 gauge

thickness as stiffeners. Paintedwith one coat of Antirust paint and

2 coats

2. The box frame has to be covered from top, bottom, with 24 gauge

& back side covered with 26 gaugethick GI sheets powder

in white colour.

3. Light Enhancement vinyl pasted on top, bottom, &both sides

panel as well as back panel for

reduce the number of tubelight for save the electricity.

4. Top panel should have drip cap with 25 mm extensionand bend

with shearing machine for uniform look.

Tensioning Aluminium L

sign fascia

Electrical &

Accessories

1. 1 tube light for every 4 sq.ft. Along the length of the sign.

2. Tube light has to be Philips / Wipro / Osram / Bajaj make only.

3. Overlap between 2 tube lights must be minimum 75 mm to

prevent dark bands.

4. Copper ballast Philips / Wipro / Osram / Bajaj make only.

5. ISI mark insulated wires to be used for connections.

Table 1 – Physical Properties (Flexible Substrate)

Property Metric Units (Range)

Service Temperature

Change

-25* to +70*C

Light Transmission

(opacity)

24%

Tensile strength Range Tear

weft (Cross Direction) Tear

Warp (Machine Direction)

Tensile Weft (Cross

16.0 kg / cm + /

18.0 kg / cm +/

27.0 kg / cm +/

Compliance

Safety Standards: UL60950-1, CAN/CSA-C22.2 No.

-1, EN60825-1, AS/NZS

For ease of integrationit is preferred that NGF,

switches, SFP's should be of same OEM.

All NAT logs should be stored in central syslog

Signage Specifications with power saving solution for “Back-lit” Signage

Flexible substrate – The properties are given in Table 1. Flexible

substrate should essentially have watermark of the principle


Graphics to be computer-cut with translucent cast vinyl matching

PANTONE shades viz. 300 C, 1655 C and 151 C –

per Table 2.

Light Enhancement vinyl (Power saving solution) Properties as

per Table 3.

MS square pipe of 1” x 1” cross section & 18 gaugethickness &



2 coats of whiteenamel paint.

The box frame has to be covered from top, bottom, with 24 gauge

& back side covered with 26 gaugethick GI sheets powder

in white colour.

Light Enhancement vinyl pasted on top, bottom, &both sides

panel as well as back panel for better lightreflecting properties. To


Top panel should have drip cap with 25 mm extensionand bend

with shearing machine for uniform look.

Aluminium L-Engle tensioning system for uniform tensioningof the

sign fascia

1 tube light for every 4 sq.ft. Along the length of the sign.

Tube light has to be Philips / Wipro / Osram / Bajaj make only.

Overlap between 2 tube lights must be minimum 75 mm to

prevent dark bands.

Copper ballast Philips / Wipro / Osram / Bajaj make only.

ISI mark insulated wires to be used for connections.

Physical Properties (Flexible Substrate)

Metric Units (Range)

25* to +70*C

24% - 26%

16.0 kg / cm + /-0.2%

18.0 kg / cm +/-0.2%

27.0 kg / cm +/-0.2%

Remarks

lit” Signage

The properties are given in Table 1. Flexible

of the principle


cut with translucent cast vinyl matching

Properties as

saving solution) Properties as

MS square pipe of 1” x 1” cross section & 18 gaugethickness &



The box frame has to be covered from top, bottom, with 24 gauge

& back side covered with 26 gaugethick GI sheets powder-coated

Light Enhancement vinyl pasted on top, bottom, &both sides

better lightreflecting properties. To


Top panel should have drip cap with 25 mm extensionand bend

tensioningof the

1 tube light for every 4 sq.ft. Along the length of the sign.

Tube light has to be Philips / Wipro / Osram / Bajaj make only.

Overlap between 2 tube lights must be minimum 75 mm to

Copper ballast Philips / Wipro / Osram / Bajaj make only.

Direction)

Tensile Wrap (Machine

Direction)

27.0 kg / cm +/

Weight 780 gram / meter square or 22.88 ounce

Characteristics Substrate Polyester scrim embedded in a white pigmented vinyl

Thickness 0.060 cm to 0.070 cm

Watermark Should be of original manufacturer of flexible substrate and

should be visible on the

Safety Standard* for

Flexible Substrate

Fire Standard

* Third

mentioned Safety Standards.

Performance Requirements

for Vinyl

Colour Fading resistance (ASTM G 153 QUVtest)Adhesive

strength

Table 2 – Translucent Vinyl

Service Temperature Range

Adhesion Strength (Acrylic anduncoated, clear Poly

carbonate)

Film Characteristics

Film

Thickness (film & adhesive)

Adhesive type and colour

Liner

Application surfaces

Minimum application temperature 16*C

Manufacturing tolerance level is +/

Physical Properties

Property

Thickness (film and adhesive)

Tensile strength

Applied shrinkage

Service temperature range*

Adhesion (acrylic and uncoated,clear

polycarbonate)

Table 3- Light Enhancement Vinyl

PROPERTIESFilm Thickness ColorThickness film & Adhesive

Film adhesive and protective topcovering Adhesive Adhesive Liner Protective coveringApplication Surface

27.0 kg / cm +/-0.2%

780 gram / meter square or 22.88 ounce

Polyester scrim embedded in a white pigmented vinyl

0.060 cm to 0.070 cm

Should be of original manufacturer of flexible substrate and

should be visible on the second surface

Fire Standard

* Third-Party Test Report to be furnished for the above

mentioned Safety Standards.


strength

-40*C to +75*C

Adhesion Strength (Acrylic anduncoated, clear Poly 0.7 kg / cm

0.050mm, translucent vinyl

3 to 4 mil (0.08 to 0.010

Clear Pressure Sensitive

Adhesive

Synthetic Liner

Flat, without rivets

Minimum application temperature 16*C

Manufacturing tolerance level is +/- 10%

English Units Metric Units

0.003 to 0.004 inch 0.08 to 0.10 mm

5 pounds/inch at

73°F

0.9 kg/cm at

23°C

0.015 inch 0.4 mm

-50°to +170°F -45°to +77°C

uncoated,clear 4.0 pounds/inch 0.7 kg/cm

Light Enhancement Vinyl

PROPERTIES DESCRIPTION Film Thickness Color 0.140 MM, matte white Thickness film & Adhesive 0.140-0.165 MM

Film adhesive and protective top 0.216-0.241 MM Clear, Pressure Sensitive 78 Pound white Kraft paper

Protective covering Blue polyethylene Application Surface Light box Interior

Bare Aluminium

Polyester scrim embedded in a white pigmented vinyl

Should be of original manufacturer of flexible substrate and

Party Test Report to be furnished for the above-


0.050mm, translucent vinyl

3 to 4 mil (0.08 to 0.010 mm)

Clear Pressure Sensitive

Flat, without rivets

Metric Units

0.08 to 0.10 mm

0.9 kg/cm at

23°C

0.4 mm

45°to +77°C

0.7 kg/cm

PROPERTIES

Application Substrate

Minimum Application TemperatureRemovability

Warranty for signages:

• Bidder should provide a Comprehensive Warranty Match component warranty from

the single source manufacturer of the translucent vinyl and the flexa period of 3 years.

• On completion of work, the Principal Manufacturer having direct presence in India (not Liaison office / dealer / Representative Office / Distributor / Agents / Reseller / Importer) of the translucent vinyl and the flexible substrate.

• The Authorized personnel of the Indian Subsidiary / branch of the Principal

Manufacturer should validate the Comprehensive Warranty with the Name clearly indicated and signature provided for the same.

• The bidder must be carry Authorization letter from th

• Warranty should be issued by a notified solution provider i.e. principal manufacturer

of flex and vinyl material by virtue of being a branch / subsidiary in India and enforceable in Indian Law court.

• The warranty for the flex and v

of 3 years and should not be on pro rata basis. In case of any failure in the product brought to the notice of the TACTV within the warranty period, the principle manufacturer should be responsible for r

• The Signs should be warranted by the Indian subsidiary / branch of the Principal

Manufacturer for all sorts of Indian weather and dust conditions without any sub

clauses for high Traffic areas / high Pollution areas / high temperature areas. This

means that there should be tested field warranties and not just product warranties.

Flexible Substarate should cover following Warranty

1. Yellowing / Graying of Flex

2. Wicking of flex

3. Fungus or Mildew formation on Flex

Color Vinyl should be cover following warran

1) Vinyl peel-off,

2) fading, 3) shrinkage,

4) cracking and crazing

Other stipulations for bidde

• The model for signage will be provided by TACTV. The successful tenderer

should get the prototype approved.

PROPERTIES DESCRIPTION

Galvanized sheet Mattel

Painted Mattel Application Substrate Rigid plastics

4 degree C Minimum Application Temperature Air film Substrate

Permanent not Removable

should provide a Comprehensive Warranty Match component warranty from the single source manufacturer of the translucent vinyl and the flexible substrate for

On completion of work, the bidder must submit a warranty document from the Principal Manufacturer having direct presence in India (not Liaison office / dealer / Representative Office / Distributor / Agents / Reseller / Importer) of the translucent vinyl and the flexible substrate.

The Authorized personnel of the Indian Subsidiary / branch of the Principal Manufacturer should validate the Comprehensive Warranty with the Name clearly indicated and signature provided for the same.

must be carry Authorization letter from the principle company.

Warranty should be issued by a notified solution provider i.e. principal manufacturer of flex and vinyl material by virtue of being a branch / subsidiary in India and enforceable in Indian Law court.

The warranty for the flex and vinyl should be a comprehensive warranty for a period years and should not be on pro rata basis. In case of any failure in the product

brought to the notice of the TACTV within the warranty period, the principle manufacturer should be responsible for replacing the fascia.

The Signs should be warranted by the Indian subsidiary / branch of the Principal



t there should be tested field warranties and not just product warranties.

Flexible Substarate should cover following Warranty Yellowing / Graying of Flex

Fungus or Mildew formation on Flex

Color Vinyl should be cover following warranty

bidders:

he model for signage will be provided by TACTV. The successful tenderer should get the prototype approved.

should provide a Comprehensive Warranty Match component warranty from ible substrate for

must submit a warranty document from the Principal Manufacturer having direct presence in India (not Liaison office / dealer / Representative Office / Distributor / Agents / Reseller / Importer) of the

The Authorized personnel of the Indian Subsidiary / branch of the Principal Manufacturer should validate the Comprehensive Warranty with the Name clearly

e principle company.

Warranty should be issued by a notified solution provider i.e. principal manufacturer of flex and vinyl material by virtue of being a branch / subsidiary in India and

nsive warranty for a period years and should not be on pro rata basis. In case of any failure in the product

brought to the notice of the TACTV within the warranty period, the principle

The Signs should be warranted by the Indian subsidiary / branch of the Principal



t there should be tested field warranties and not just product warranties.

he model for signage will be provided by TACTV. The successful tenderer

• The Sign fascia should be 100% warranted by the principal manufacturer against any product failure (as mentioned above) in the SiFascia for a period of 3

• The Authorized bidder’s

endorsed Warranty Documents that fulfill all the above conditions. • The quoted cost per square feet should include all the works from inception

to implementation, i.e., finalization of

tubelights, transportation, etc. Taxes

• TACTV will not pay any other charges other than above charges.

• Payment shall be released only after certification by concerned official and after receipt of a valid warranty, enclosed with photograph of the sign.

The tenderers shall offer the Wi

better specifications.

Any material or equipment not specifically stated in the specification but which are

necessary for completing installation and satisfactory operation

included in the scope of supply.

The Sign fascia should be 100% warranted by the Indian subsidiary / branch of the principal manufacturer against any product failure (as mentioned above) in the Si

years.

’s bills would be cleared only on submission of the duly endorsed Warranty Documents that fulfill all the above conditions.

The quoted cost per square feet should include all the works from inception

implementation, i.e., finalization of size, fabrication and erection, providing of timer

nsportation, etc. Taxes (wherever applicable) is payable additionally.

not pay any other charges other than above charges.

Payment shall be released only after certification by concerned official and after receipt of a valid warranty, enclosed with photograph of the sign.

Wi-Fi devicesstrictly meeting the above requirements or with


r completing installation and satisfactory operation shall deem to be

included in the scope of supply.

Indian subsidiary / branch of the principal manufacturer against any product failure (as mentioned above) in the Sign

bills would be cleared only on submission of the duly

The quoted cost per square feet should include all the works from inception

d erection, providing of timer,

(wherever applicable) is payable additionally.

Payment shall be released only after certification by concerned official and

strictly meeting the above requirements or with


shall deem to be

From,

Name:

Address:

Ph:

Fax:

E-mail:

To,

The Managing Director,

Tamilnadu Arasu Cable TV Corporation Limited (TACTV),

34 /123, 6th Floor, Dugar Towers,

Marshall’s Road, Egmore,

Chennai - 600 008

Sir,

Sub: Tender for the selection of

to supply, install and manage Hardware / Software / Application required to

setup Public Wi

Submission of Part I

Ref: Your Tender Notice Dt. ...

With reference to your tender notice, we submit herewith our sealed

the selection of information technology/ telecom service provider to

manage Hardware / Software / Application required to setup Publ

designated locations across Tamilnadu

We enclose the following documents:

1) Tender conditions duly signed in each page

2) Demand Draft no. _______for

of “Tamilnadu Arasu Cable TV Corporation Limited”, Drawn on

______________ Bank payable at Chennai, towards Earnest Money Deposit.

3) Authorization letter from the Agency for the person to sign the tender.

4) Compliance report to the technical S

5) Details of the Tenderer

6) Average annual turnover

per Annexure-IV).

7) List of Service centres in Tamilnadu

8) Declaration for not having black listed either by TACTV or by any other Govt.

agencies (as per Annexure

9) Declaration for not having tampered the Tender documents downloaded from the

websites www.tactv.in and www.tenders.tn.gov.in (Annexure

ANNEXURE

PART-I

Date:____________


Floor, Dugar Towers,

selection of information technology/ telecom service provider

supply, install and manage Hardware / Software / Application required to

setup Public Wi-Fi services at designated locations across Tamilnadu

Submission of Part I –Reg .

Your Tender Notice Dt. ..........

With reference to your tender notice, we submit herewith our sealed

selection of information technology/ telecom service provider to supply, install and

manage Hardware / Software / Application required to setup Public Wi-Fi services at

designated locations across Tamilnaduas specified by TACTV in this tender document

We enclose the following documents:

Tender conditions duly signed in each page

Demand Draft no. _______for Rs._______/- (Rupees ________ only), in



Authorization letter from the Agency for the person to sign the tender.

Compliance report to the technical Specifications as per Annexure-I.

Tenderer (as per Annexure-III).

Average annual turnover statement duly certified by a Chartered Accountant (as

List of Service centres in Tamilnadu (as per Annexure-V).

having black listed either by TACTV or by any other Govt.

agencies (as per Annexure-VII).

Declaration for not having tampered the Tender documents downloaded from the

websites www.tactv.in and www.tenders.tn.gov.in (Annexure-VIII).

ANNEXURE - II

:____________

information technology/ telecom service provider

supply, install and manage Hardware / Software / Application required to

Fi services at designated locations across Tamilnadu–

With reference to your tender notice, we submit herewith our sealed Tender for

supply, install and

Fi services at

document.

only), in favour



Authorization letter from the Agency for the person to sign the tender.

.

duly certified by a Chartered Accountant (as

having black listed either by TACTV or by any other Govt.

Declaration for not having tampered the Tender documents downloaded from the

).

10) Manufacturer’s authori

11) Proposed Solution (as per Annexure

12) Undertaking on Compliance and Sizing of Infrastructure (as per Annexure

13) Unpriced Bill of Material (as per Annexure

14) The copy of certificate of incorporation

15) Copy of Registered Partnership deed,

16) Work Orders issued by the clients.

17) Valid documentary proof of OEMs for

2000 APs for public Wi

18) Data sheet for the proposed equipme

19) Performance certificate issued by the clients

20) The Annual Report /

along with schedules for the last 3 consecutive financial years i.e. FY

2013-14 and 2014-15

21) Copy of Registration certificate as a firm under TN VAT Act/CST Act.

22) Copy of Service Tax Registration certificate.

23) Copy of PAN allotment Certificate/ PANCARD issued by Income Tax

Department.

24) Latest Assessment orders under

25) Latest I.T return.

26) Address Proof Document for

Chennai City.

27) Resource Details along with certifications

28) Notarized translated English version of the documents in a language other than

English/Tamil, if any

Encl: As stated above

authorization form (as per Annexure-X).

Proposed Solution (as per Annexure-XII).

Undertaking on Compliance and Sizing of Infrastructure (as per Annexure

Unpriced Bill of Material (as per Annexure-XIV).

The copy of certificate of incorporation/registration.

Copy of Registered Partnership deed, in case of Partnership Firm.

s issued by the clients.

Valid documentary proof of OEMs for having supplied equipments for atleast

2000 APs for public Wi-Fi projects in India

Data sheet for the proposed equipment’s.

certificate issued by the clients.

The Annual Report / certified copies of Balance Sheet, Profit & Loss statement

along with schedules for the last 3 consecutive financial years i.e. FY

5 (or) FY 2013-14, 2014-15 and 2015-16.

Copy of Registration certificate as a firm under TN VAT Act/CST Act.

Copy of Service Tax Registration certificate.

Copy of PAN allotment Certificate/ PANCARD issued by Income Tax

Latest Assessment orders under TN VAT Act/CST Act.

Address Proof Document for having their maintenance and service facility in

Resource Details along with certifications.

Notarized translated English version of the documents in a language other than

English/Tamil, if any.

Yours faithfully,

SIGNATURE OF THE TEN

Undertaking on Compliance and Sizing of Infrastructure (as per Annexure-XIII).

supplied equipments for atleast

certified copies of Balance Sheet, Profit & Loss statement

along with schedules for the last 3 consecutive financial years i.e. FY 2012-13,

Copy of Registration certificate as a firm under TN VAT Act/CST Act.

Copy of PAN allotment Certificate/ PANCARD issued by Income Tax

their maintenance and service facility in

Notarized translated English version of the documents in a language other than

Yours faithfully,


DETAILS OF THE TENDERER

S.No. Particulars

A Name of Bidder

B Contact Details

Address

Telephone No.

Fax

Email

Website

C Incorporation Details

Incorporation Number

Date of Incorporation

Authority

D Sales/Trade Tax

Regn. Details

Service Tax No.

Date

Registration Authority

F Legal Status of

Company

G Name of Authorized

Signatory

Position

Telephone

Fax

Mobile

Email

H Number & Address of

Offices

a) In India

b) Outside India

Full Name and Signature of the Authorized Representative:

ANNEXURE

DETAILS OF THE TENDERER

Description/

Details

Reference Documents

-

Certified copy of incorporation

under Indian Companies

Act,1956

Certified copy of valid. Service

Tax Registration in India

Special Power of Attorney, duly

authorizing the person signing

the bid documents to sign on

behalf of the bidder and

thereby binding the bidder

Full Name and Signature of the Authorized Representative:

ANNEXURE – III

Page No.

-

Certified copy of incorporation

Certified copy of valid. Service

duly

ANNUAL TURN OVER STATEMENT

The Annual turnover of M/s ............................................................... for the past three years

are given below and certified that the statement is true and correct.

S.no

1

2

3

4

Average annual turnover

Note: Average Turnover of any three

2012-13, 2013-14 and 2014-15 (or)

DATE :


SIGNATURE OF CHARTERED ACCOUNTANT

(with seal and Address)

ANNEXURE

ANNUAL TURN OVER STATEMENT

M/s ............................................................... for the past three years

are given below and certified that the statement is true and correct.

S.no Year Turnover

(Rs. in lakh)

2012-2013

2013-2014

2014-2015

2015-2016

Total

Average annual turnover

three consecutive financial years will be considered i

(or) FY 2013-14, 2014-15 and 2015-16.


CHARTERED ACCOUNTANT

ANNEXURE – IV

M/s ............................................................... for the past three years

consecutive financial years will be considered i.e. FY

LIST OF SERVICE CENTRES

Sl.No Address

1

2

3

4

5

6

7

8

ANNEXURE

SERVICE CENTRES IN TAMILNADU

Contact person Phone/

Mobile Number

SIGNATURE OF THE TEN

(with seal and address)

ANNEXURE- V

Mobile Number



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ANNEXURE – VI

SERVICE LEVEL AGREEMENT (SLA) FOR THE SOLUTION PROVIDED BY

SUCESSFUL TENDERER

Help Desk Service

Severity Resolution Time Penalty

High 2 hours Rs.2,500 per incident

Medium 4 hours

Low 12 hours

90% of the Calls received on the help desk should be resolved

within the given timeframe



Service

Uptime

Service

Window

Acceptable

Limit

Penalties/deductions on non-

compliance

Remarks

Central

Management

Facility

24X7 99.9% • 99.5% - 99.9% -> 1% of the

charges for Central

Management Facility

• 99%-99.5% -> 3% of the

charges for Central

Management Facility

• 98%-99% - >5% of the

charges for Central

Management Facility

• Below 98% -> 20% of the

charges for Central

Management Facility

Public Wi-Fi

Hotspots

8 AM-

10 PM

98% • Per incident per Hotspot

beyond 12-24 hours ->

Rs.2,000

• 24-48 hours – > Rs.5,000

• >48 hours -> Rs.6,000 for

every 24 hours

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ANNEXURE – VII

CERTIFICATE

Date: __________

Certified that M/s.........................................................../ the firm /company or its partners /

share holders had not been blacklisted by Tamilnadu Arasu Cable TV Corporation Limited

(TACTV), or by any Government Agencies.



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ANNEXURE - VIII

DECLARATION FORM

Date: __________

a) I/We …………………………………………………………………….. having our

office at …………….. do declare that I/We have carefully read all the conditions of tender

sent to me/us by theTamilnadu Arasu Cable TV Corporation Limited (TACTV), for the

tenders floated vide tender ref.no.__________________________ for theselection of

information technology/ telecom service provider to supply, install and manage Hardware /

Software / Application required to setup Public Wi-Fi services at designated locations across

Tamilnaduand complete the contract as per the tender conditions.

b) I /We have not tampered / modified the tender document in any manner. In case, if

the same is found to be tampered / modified, I/ We understand that my/our tender will be

summarily rejected and I /We am/are liable to be banned from doing business with TACTV

or prosecuted.



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ANNEXURE –IX

PERFORMANCE BANK GUARANTEE FOR CONTRACT PERFORMANCE

(To be stamped in accordance with Stamp Act)

(The non-judicial stamp paper should be in the name of issuing bank)

Guarantee Bond for Performance Guarantee

1. In consideration of the Tamilnadu Arasu Cable TV Corporation Limited (TACTV),

having its registered office at Durga Towers, 6th Floor, 34/123, Marshalls Road, Egmore,

chennai – 600 008having agreed to exempt

……………………………………………………….. (Hereinafter called “the said

Contractor(s)”) from the demand, under the terms and conditions of an PurchaseOrder

No. ………………………………dated……………made

between…………………………………………and

………………………………………… for (hereinafter called “the saidAgreement”) of

security deposit for the due fulfillment by the said Contractor (s) of the terms

andconditions contained in the said Agreement, on production of a Bank Guarantee for

Rs.……………………….(Rs . ………….. only). We

…………………………………………………(indicate the name of the Bank)

hereinafter referred to as “the Bank”) at the request of……………. …………….

Contractor(s) do hereby undertake to pay the TACTV an amount notexceeding Rs.

……………. against any loss or damage caused to or suffered or would becaused to or

suffered by the TACTV by reason of any breach by the said Contractor(s) of any ofthe

terms or conditions contained in the said Agreement.

2. We, ……………………………………………………………. Bank do hereby undertake

to pay theamounts due and payable under this Guarantee without any demur, merely on

demand from the TACTV stating that the amount is claimed is due by way of loss or

damage caused to or would becaused to or suffered by the TACTV by reason of breach

by the said Contractor(s) of any of termsor conditions contained in the said Agreement or

by reason of the Contractor(s) failure to performthe said Agreement. Any such demand

made on the Bank shall be conclusive as regards theamount due and payable by the Bank

under this guarantee. However, our liability under thisguarantee shall be restricted to an

amount not exceeding Rs. ………………………

3. We, ……………………………………….. bank undertake to pay to the TACTV any

money sodemanded notwithstanding any dispute or disputes raised by the Contractor(s) /

Tenderer(s) inany suit or proceedings pending before any court or Tribunal relating

thereto our liability underthis present being, absolute and unequivocal. The payment so

made by us under this Bond shallbe a valid discharge of our liability for payment there

under and the Contractor(s) / Tenderer(s)shall have no claim against us for making such

payment.

4. We, ………………………………………….Bank further agree that the Guarantee herein

containedshall remain in full force and effect during the period that would be taken for

the performance ofthe said Agreement and that it shall continue to be enforceable till all

the dues of the TACTV under or by virtue of the said Agreement have been fully paid and

its claims satisfied ordischarged or till TACTV certifies that the terms and conditions of

the said Agreement have beenfully and properly carried out by the said Contractor(s) and

52 | P a g e

accordingly discharges thisGuarantee.Unless a demand or claim under the Guarantee is

made on us in writing on or beforethe ……. ………… We shall be discharged from all

liability under this Guarantee thereafter.

5. We,……………………………………………(indicate the name of Bank) further agree

with theTACTV that the TACTV shall have the fullest liberty without our consent and

without affecting inany manner our obligations hereunder to vary any of the terms and

conditions of the Agreementor to extend time of to postpone for any time or from time to

time any of the powers by the TACTV against the said contractor(s) and to forbear or

enforce any of the terms an conditions relating to the said Agreement and we shall not be

relieved from our liability by reasonof any such variation, or extension to the said

Contractor(s) or for any forbearance, act of omission on the part of TACTV or any

indulgence by the TACTV to the said Contractor(s) or byany such matter or thing

whatsoever which under the law relating to sureties would, but for thisprovision, have

affect of so relieving us.

6. This Guarantee will not be discharged due to the change in the Constitution of the Bank

or theContractor(s) / Tenderer(s).

7. We,…………………………………………………… (indicate the name of Bank) lastly

undertakenot to revoke this Guarantee during its currency except with the previous

consent of TACTV inwriting.

8. Notwithstanding anything contained herein, Our liability under the Bank guarantee shall

notexceed Rs………… (In Rupees). This Bank Guarantee shall be valid up

to………………and weare liable to pay the guaranteed and or any part thereof under this

Bank Guarantee only and ifyou serve upon is a written claims or demand or

before……………….(date of expiry ofguarantee).

Dated the……………….day of………….2016

for ………………………………………………..

(Indicate the name of the Bank)

Witness

1. Signature

Name

2. Signature

Name:

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ANNEXURE- X

MANUFACTURER’S AUTHORIZATION FORM

(To be obtained from the OEM on OEM letterhead)

Tender Ref No.: Date: _______________

To


TamilNadu Arasu Cable TV Corporation Ltd.

Durga Towers, 6th Floor,

34/123, Marshalls Road,

Egmore, Chennai-600 008

WHEREAS_______________________________________ who are officialmanufacturersof

___________________________ having factories at____________________________do

hereby authorize______________________________________ to submit a Bid in relation to

theInvitation for Bids indicated above, the purpose of which is to provide the following

Goods, manufacturedby us ______________________________and to subsequently

negotiate and sign the Contract.

We hereby extend our full guarantee and warranty, with respect to the Goods offered by the

above firm inreply to this Invitation for Bids. We also confirm that the Goods/Services

proposed as a part of the tender shall not be End of Sale / Life / Support for at least 5 years

from the date of bid submission. The products offered by us are of equivalent or higher

specifications as mentioned in the tender.

Signature: _________________

Full Name: _________________

Address: _________________

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ANNEXURE- XI

CLARIFICATION ON TENDER DOCUMENT FORMAT

BIDDER’S REQUEST FOR CLARIFICATION

Name and Address of the

Organization submitting

request

Name and Position of Person

submitting request

Contact Details of The

Organization / Authorized

Representative

Tel:

Fax:

Email:

S. No Reference(s)

(Section, Page)

Content of Tender requiring

Clarification

Points of clarification

required

1

2



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ANNEXURE-XII

Proposed Solution including Approach and proposed methodology for both

implementation and operation phase of the project

Proposed Solution document is to be prepared covering the following points but not limited

to

Project Understanding

Project Management Approach & Methodology

Solution Proposed

Hardware sizing document for Central Management facility and Detailed Bill of Material

Proposed Approach & SLA Management

Training

Helpdesk Management

Technical Literature and data sheets of all proposed equipment



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ANNEXURE-XIII

Undertaking on Compliance and Sizing of Infrastructure

Date:____________

From,

Name:

Address:

Ph:

Fax:

E-mail:

To,





Chennai - 600 008

Sir,

Sub: Undertaking on Compliance and Sizing of Infrastructure

1. I/We as Service Provider do hereby undertake that we have proposed and sized the

hardware and all software (including perennial and enterprise wide licenses, unless stated

otherwise) based on information provided by TACTV in its tender document and in

accordance with the service level requirements and minimum specifications provided and

assure TACTV that the sizing is for all functionality envisaged in the tender document.

2. Any augmentation of the proposed solution or sizing of any of the proposed solutions

(including hardware and software) in order to meet the minimum tender requirements and/or

the requisite service level requirements given by TACTV will be carried out at no additional

cost to TACTV during the entire period of contract.

Yours faithfully,


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ANNEXURE-XIV

Unpriced Bill of Material

The bidder shall submit a detailed unpriced Bill of Material (BOM) in the template given below for the solution proposed to meet all the

technical and functional requirements and to comply for the consolidated services specified in this tender document and to meet the SLA

S.No Product Description Make Model

Datacenter Infrastructure capable to handle 300 Hotspot locations with Three Years warranty

1 Servers for Hotspot WiFi Management Solution, Network Management Solution and

Helpdesk Management Solution along with High Availability Options with 99.9%

uptime

2 Storage for Hotspot WiFi Management Solution, Network Management Solution and

Helpdesk Management Solution and Audit Logs storage for 13 Months with 99.9%

uptime

3 Wireless Controller with 500 AP License along with HA

4 100 Wireless AP License (All Controller Functionalities)

5 Firewall with DPI, Application Control, VPN Functionalities, Web Control with HA

6 Layer 3 Stackable Core Switches with HA

7 Racks and Accessories

8 Workstations (i5 Processor, 8GB RAM, 500GB HDD) along with 24" Display

Hotspot Locations - Tentative Quantity for 300 Locations *** with Three Years Warranty

1 Supply and Installation of Internet Gateway Firewall - Type 1

2 Supply and Installation of Internet Gateway Firewall - Type 2

3 Supply and Installation of Aggregation Switch - Type 1

4 Supply and Installation of Aggregation Switch - Type 2

5 Supply and Installation of Field Switches - Type 1

6 Supply and Installation of Field Switches - Type 2

7

Supply and Installation of Single Mode SFP Modules for Switches (Industrial Grade

- High Temp)

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8 Supply and Installation of Single Mode SFP Modules for Switches

9 Supply and Installation of Copper SFP Modules

10 Supply and Installation of Outdoor Access Points - Type 1 (Low Density)

11 Supply and Installation of Outdoor Access Points - Type 2 (Sectorial)

12 Supply and Installation of Outdoor Access Points - Type 3 (Direct Fiber)

13 Supply and Installation of Outdoor Access Points - Type 4 (High Density)

14 Supply and Installation of Indoor Access Points

15 Supply and Installation of DC power supply to Power Outdoor Switch

16 Supply and Laying of CAT 6 STP Copper Cables

17 Supply and Laying of CAT 6 UTP Copper Cables

18 Supply and Laying Outdoor rated armoured Single Mode 6 Core OFC Cables

19 Supply and Laying of Outdoor Rated HDPE Pipes

20 Supply and Laying of 1" PVC Pipes

21 Trenching and Refilling (1 Mtr Depth)

22 OFC Warning Tape

23 Semi Circular Concrete Slab

24

Supply and Installation of Outdoor Enclosure with IP 65 capability to house

Switches, UPS/DC power supply, etc

25

Supply and Erection of 6M Poles with 50mm Dia for Mounting Access Points and

Housing Outdoor Enclosure

26 Supply and Installation of 9U Wall Mount Rack with PDU

27 Supply and Installation of 0.5kVA UPS with One Hour Backup

28 Supply and Installation of 1kVA UPS with One Hour Backup

29

Supply and Installation of DC power supply with one hour battery back up to Power

Outdoor Switch

30

Supply and Installation of 24 Core Fiber LIU with all loaded Pigtails , Duplex

Couplers, Splicing

31 Supply and Installation of 12 Core Fiber LIU with all loaded Pigtails , Duplex

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Couplers, Splicing

32

Supply and Installation of 6 Core Fiber LIU with all loaded Pigtails , Duplex

Couplers, Splicing

33 3M Fiber LC-LC Fiber Patch Cords

34 RJ45 Jacks

35 5 Mtr STP Patch cords

36 24 Port CAT 6 Patch Panel

37 2 Mtrs UTP Patch Cords

38

Supply and Laying Outdoor Rated Armoured Fiber Cable through Overhead on Light

posts along with Staywires and accessories

39 Power Adapter for Wireless Access Points (Outdoor)

40 Power Adapter for Wireless Access Points (Indoor)

41 3 Core Outdoor Power Cable (6AMP)

42 2 X 6A Power Sockets

43

Industrial Gigabit Media Converter (0 to 70 deg Temperature supported), Single

Mode

44 Gigabit Media Converter, Singlemode

45 Back-lit Signage

Other Items

1 Please include all items that is not listed in BOM but required to complete

installation and satisfactory Operation

Note: The bidder should enclose Data Sheet of the proposed equipment



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ANNEXURE -XV

PART-II

From,

Name:

Address:

Ph:

Fax:

E-mail:

To,





Chennai - 600 008

Sir,

Sub: Tender for the selection of information technology/ telecom service provider

to supply, install and manage Hardware / Software / Application required to

setup Public Wi-Fi services at designated locations across Tamilnadu-

Submission of Part – II – Price Offer-Reg

Ref:- Our tender (Technical Bid) submitted today for “selection of

informationtechnology/ telecom service provider to supply, install and manage

Hardware / Software / Application required to setup Public Wi-Fi services at

designated locations across Tamilnadu”

----

In continuation of our above tender, we submit herewith the price offer for the

“Selection of information technology/ telecom service provider to supply, install and manage

Hardware / Software / Application required to setup Public Wi-Fi services at designated

locations across Tamilnadu”as specified by TACTV in this tender document.We agree to

abide by the terms and conditions stipulated by the TACTV and also agree to complete the

entire contract, at the rates quoted by us. The rate quoted and approved by the TACTV in this

tender will hold good as per TACTV tender conditions.

Yours faithfully,


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ANNEXURE –XVI

PRICE BID

(Amount in Rs.)

S.No Product Description Qty UOM Unit price Extended Price Taxes Total Price

(Including

all taxes) Supply Installation Supply Installation VAT/

CST

Excise Duty/

Customs Duty

Service

Tax

Datacenter Infrastructure capable of handling 300 Hotspot locations with Three Years warranty

1 Servers for Hotspot WiFi

Management Solution,

Network Management

Solution and Helpdesk

Management Solution

along with High

Availability Options with

99.9% uptime

1 Lot

2 Storage for Hotspot WiFi

Management Solution,

Network Management

Solution and Helpdesk

Management Solution

and Audit Logs storage

for 13 Months with

99.9% uptime

1 Lot

3 Wireless Controller with

500 AP License along

with HA

1 Lot

4 100 Wireless AP License

(All Controller

Functionalities)

10 Nos

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(Including


CST

Excise Duty/

Customs Duty

Service

Tax

5 Firewall with DPI,

Application Control,

VPN Functionalities,

Web Control with HA

1 Lot

6 Layer 3 Stackable Core

Switches with HA 1 Lot

7 Racks and Accessories 2 Nos

8 Workstations (i5

Processor, 8GB RAM,

500GB HDD) along with

24" Display

4 Nos

Hotspot Locations - Tentative Quantity for 300 Locations *** with Three Years Warranty

1

Supply and Installation

of Internet Gateway

Firewall - Type 1

100

Nos

2


of Internet Gateway

Firewall - Type 2

200

Nos

3


of Aggregation Switch -

Type 1

250

Nos

4


of Aggregation Switch -

Type 2

50

Nos

5


of Field Switches - Type

1

300

Nos

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(Including


CST

Excise Duty/

Customs Duty

Service

Tax

6


of Field Switches - Type

2

300

Nos

7


of Single Mode SFP

Modules for Switches

(Industrial Grade - High

Temp)

800

Nos

8


of Single Mode SFP

Modules for Switches

400

Nos

9


of Copper SFP Modules 200

Nos

10


of Outdoor Access Points

- Type 1 (Low Density)

600

Nos

11



- Type 2 (Sectorial)

300

Nos

12



- Type 3 (Direct Fiber)

50

Nos

13



- Type 4 (High Density)

50

Nos

14


of Indoor Access Points

400

Nos

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(Including


CST

Excise Duty/

Customs Duty

Service

Tax

15


of DC power supply to

Power Outdoor Switch 200

Nos

16

Supply and Laying of

CAT 6 STP Copper

Cables

15000

Mtrs

17


CAT 6 UTP Copper

Cables

15000

Mtrs

18

Supply and Laying

Outdoor rated armoured

Single Mode 6 Core OFC

Cables

15000

Mtrs

19


Outdoor Rated HDPE

Pipes

15000

Mtrs

20

Supply and Laying of 1"

PVC Pipes 30000 Mtrs

21

Trenching and Refilling

(1 Mtr Depth) 15000 Mtrs

22 OFC Warning Tape 15000 Mtrs

23

Semi Circular Concrete

Slab 15000 Mtrs

24


of Outdoor Enclosure

with IP 65 capability to

house Switches, UPS/DC

power supply, etc

600

Nos

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(Including


CST

Excise Duty/

Customs Duty

Service

Tax

25

Supply and Erection of

6M Poles with 50mm

Dia for Mounting

Access Points and

Housing Outdoor

Enclosure

600

Nos

26


of 9U Wall Mount Rack

with PDU

600

Nos

27


of 0.5kVA UPS with

One Hour Backup

600

Nos

28


of 1kVA UPS with One

Hour Backup

300

Nos

29


of DC power supply with

One Hour Backupto

Power Outdoor Switch

300

Nos

30


of 24 Core Fiber LIU

with all loaded Pigtails ,

Duplex Couplers,

Splicing

300

Nos

31


of 12 Core Fiber LIU

with all loaded Pigtails ,

300

Nos

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(Including


CST

Excise Duty/

Customs Duty

Service

Tax

Duplex Couplers,

Splicing

32


of 6 Core Fiber LIU with

all loaded Pigtails ,

Duplex Couplers,

Splicing

300

Nos

33

3M Fiber LC-LC Fiber

Patch Cords 1800 Nos

34 RJ45 Jacks 3000 Nos

35 5 Mtr STP Patch cords 750 Nos

36

24 Port CAT 6 Patch

Panel 300 Nos

37 2 Mtrs UTP Patch Cords 600 Nos

38

Supply and Laying

Outdoor Rated Armoured

Fiber Cable through

Overhead on Light posts

along with Staywires and

accessories

600000

Mtrs

39

Power Adapter for

Wireless Access Points

(Outdoor)

50

Nos

40

Power Adapter for

Wireless Access Points

(Indoor)

50

Nos

41

3 Core Outdoor Power

Cable (6AMP) 6000 Mtrs

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(Including


CST

Excise Duty/

Customs Duty

Service

Tax

42 2 X 6A Power Sockets 300 Nos

43

Industrial Gigabit Media

Converter (0 to 70 deg

Temperature supported),

Single Mode

250

Nos

44

Gigabit Media Converter,

Singlemode 50 Nos

45

Back-lit Signage

inclusive of fabrication

and erection, providing

of timer, tubelights and

Transportation

10000

Sq.ft

Operational and Maintenance charges

1 Quarterly Service

charges for applications

deployed in Central

Management Facility

(Wireless Subscriber

Management System for

capable of supporting

10,000 concurrent users,

NMS and Help Desk

Management Solution)

4 Qtr

2 O&M charges with 24x7

Support 4 Qtr

Other Items

1 As per list in Annexure

XIV ( Unpriced Bill of 1 Nos

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(Including


CST

Excise Duty/

Customs Duty

Service

Tax

Material)

Grand Total

Amount in Words: Rupees _______________________________________________________________________________ only

Note:

The quantity mentioned above is only indicative for the purpose of price discovery. The actual quantity may

vary depending on the number of hotspots taken up for implementation in one year. Accordingly, payment

will be made only for the actual quantity used.



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Signature of the tenderer with seal

ANNEXURE – XVII

CHECKLIST OF DOCUMENTS

Documents to be enclosed in Part-I:

1. A covering letter on your letter head addressed to The Managing Director, Tamilnadu Arasu

Cable TV Corporation Limited (TACTV), 34 /123, 6thFloor, Dugar Towers, Marshall’s Road,

Egmore,Chennai - 600 008 (as per Annexure-II).

2. Tender conditions duly signed in each page and enclosed in token of accepting the Tender

conditions.

3. Demand Draft no. _______for Rs._______/- (Rupees ________ only), in favour of

“Tamilnadu Arasu Cable TV Corporation Limited”, Drawn on ______________ Bank

payable at Chennai, towards Earnest Money Deposit.

4. Authorization letter from the Agency for the person to sign the tender.

5. Compliance report to the technical Specifications as per Annexure-I.

6. Details of the Tenderer (as per Annexure-III).

7. Average annual turnover statement duly certified by a Chartered Accountant (as per

Annexure-IV).

8. List of Service centres in Tamilnadu (as per Annexure-V).

9. Declaration for not having black listed either by TACTV or by any other Govt. agencies (as

per Annexure-VII).

10. Declaration for not having tampered the Tender documents downloaded from the websites

www.tactv.in and www.tenders.tn.gov.in (Annexure-VIII).

11. Manufacturer’s authorization form (as per Annexure-X).

12. Proposed Solution (as per Annexure-XII).

13. Undertaking on Compliance and Sizing of Infrastructure (as per Annexure-XIII).

14. Unpriced Bill of Material (as per Annexure-XIV).

15. The copy of certificate of incorporation/registration.

16. Copy of Registered Partnership deed, in case of Partnership Firm.

17. Work Orders issued by the clients.

18. Valid documentary proof of OEMs for having supplied equipments for atleast 2000 APs for

public Wi-Fi projects in India.

19. Data sheet for the proposed equipment’s.

20. Performance certificate issued by the clients.

21. The Annual Report / certified copies of Balance Sheet, Profit & Loss statement along with

schedules for the last 3 consecutive financial years i.e. FY 2012-13, 2013-14 and 2014-15

(or) FY 2013-14, 2014-15 and 2015-16.

22. Copy of Registration c7ertificate as a firm under TN VAT Act/CST Act.

23. Copy of Service Tax Registration certificate.

24. Copy of PAN allotment Certificate/ PANCARD issued by Income Tax Department.

25. Latest Assessment orders under TN VAT Act/CST Act.

26. Latest I.T return.

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27. Address Proof Document for having their maintenance and service facility in Chennai City.

28. Resource Details along with certifications.

29. Notarized translated English version of the documents in a language other than

English/Tamil, if any.

Documents to be enclosed in Part-II

1. A covering letter on the letter head addressed to The Managing Director, Tamilnadu Arasu

Cable TV Corporation Limited (TACTV), 34 /123, 6thFloor, Dugar Towers, Marshall’s Road,

Egmore,Chennai - 600 008(as per Annexure-XV).

2. Price Bid as per Annexure-XVI of the Tender document.

Note:

Tenders submitted in unsealed cover would summarily be rejected.

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TAMILNADU ARASU CABLE TV CORPORATION LTD (TACTV) (A ... · TENDER REFERENCE No. TACTV/002/WiFi/2016...

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Transcript of TAMILNADU ARASU CABLE TV CORPORATION LTD (TACTV) (A ... · TENDER REFERENCE No. TACTV/002/WiFi/2016...